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2.0 years

0 Lacs

India

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Job Title: Customer Success Trainer Company: Job-Ready.ai Compensation: $100/hour (Freelance/Remote) Location: Remote | Global Applicants Welcome About the Role: As a Customer Success Trainer, you will prepare learners for high-demand roles in client relationship management, post-sale engagement, and account retention. Your training will enable learners to drive value for customers and reduce churn. Key Responsibilities: Train learners in customer lifecycle management, onboarding, QBRs, and retention tactics. Teach the use of Customer Success tools (e.g., Gainsight, Totango, Salesforce). Conduct live simulations for handling renewals, upsells, and difficult clients. Help learners understand CS metrics (NPS, health score, churn rate). Design real-life scenarios for post-sale support and value expansion strategies. Required Qualifications: 2+ years of experience in customer success or account management. Prior experience in training, coaching, or mentoring. Understanding of SaaS, recurring revenue models, and client engagement. Strong interpersonal and empathy-building skills. Experience using virtual classrooms and training platforms. Why Join Job-Ready.ai? 💰 $100/hour compensation 🌍 Remote & flexible work 🧠 Work with an AI-powered training ecosystem Show more Show less

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1.0 - 10.0 years

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Trivandrum, Kerala, India

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About Us: Ecorgy Solutions is a healthcare back-office BPO organization supporting clients based in California, USA. We assist home health providers in delivering timely, high-quality patient care through streamlined administrative and clinical support. Our mission is to enhance the efficiency of home health services while ensuring compliance and patient satisfaction. Role Overview: As a Customer Relationship Officer (CRO) at Ecorgy Solutions , you will play a key role in ensuring a seamless and compassionate experience for patients receiving home health care services. Roles/Responsibilities include but not limited to: Serve as the dedicated point of contact for patients regarding their healthcare needs and queries. Handle inbound and outbound calls, emails with professionalism and empathy. Provide accurate information regarding medical services, appointments etc. Build trust and rapport with patients, demonstrating strong listening and problem-solving skills. Work closely with internal teams to ensure timely follow-up and resolution of patient concerns. Maintain records of patient interactions Strive to meet or exceed quality assurance and service standard. Qualifications: Any degree. 1 to 10 years of international voice process experience is preferred. Freshers can also be considered. Excellent English communication skills Good Computer skills Willing to work in Night shifts (9:30PM to 6:30AM/12:30AM to 9:30AM) from Trivandrum office location Immediate joiners and candidates from Trivandrum or near by locations preferred. Benefits: EPF, Group Mediclaim policy after 6 months, gratuity, and rewards based on performance. Professional development, training, and mentorship programs. Interested candidates may send their resume to careers@ecorgysolutions.com Show more Show less

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4.0 - 5.0 years

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Delhi, India

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About SEWA Bharat Self Employed Women’s Association (SEWA) is a movement to empower women working in the informal economy. SEWA Bharat is part of the national SEWA movement. Established in 1984, it is a national federation of SEWA organisations of women working in the informal economy. SEWA Bharat emerged out of the need to address the SEWA movement’s challenges with geographical expansion and coordination. SEWA Bharat comprises a family of SEWA organisations to further informal women workers’ rights, livelihoods, financial independence, education, health and social security. Job Description & Responsibilities Coordinating and executing online and offline events in SEWA Bharat end-to-end from a communications perspective: Create, curate and publish original, high-quality content Support the Central team and senior leadership in planning and executing offline and virtual events across SEWA Bharat Work closely with the digital consultant, Central team and senior leadership to execute digital marketing strategies for increasing SEWA Bharat’s brand awareness Actively lead the team’s content management to preserve institutional knowledge and learnings Ideate and execute campaign strategies to drive engagement for online and offline events Coordinate with SEWA Bharat states, other verticals and field teams to ensure the timely delivery of communication outputs Contribute to building the capacity of SEWA Bharat staff in using digital media tools Work closely with program coordinators and senior leadership for potential campaigns and partnerships with external parties working in the non-profit, development space Support the Communications Team in managing the healthy functioning of SEWA Bharat’s communications assets and tools Gauge engagement of events from a campaign perspective Work with the events team to release post-event learnings and ensure they reach the targeted stakeholders Acting as a point of contact for the Communications Team for collaborations: Amplify SEWA Bharat’s work through resource sharing and content dissemination with funders Comprehend and simplify research reports for wide dissemination through media channels for the understanding of internal and external audiences Identify and strike collaborations with partner organisations, media, and non-profits working in the women’s empowerment space to promote SEWA Bharat’s work Support the Central Team and senior leadership in carrying out PR activities Taking Forward SEWA Bharat’s Research And Advocacy Assist in increasing the digital presence of SEWA Bharat’s work; resource sharing and dissemination (related to women’s economic empowerment) Comprehend and simplify research reports for wide dissemination through media channels for the understanding of internal and external audiences Prepare any communication materials the advocacy team requires to further the objectives of liaising with Governments and external stakeholders Anchoring All Activities On SEWA Bharat’s Social Media Designing online/offline campaigns, keeping all social media channels and the target audience in mind Planning SEWA Bharat’s quarterly social media calendar and ensuring the timely execution and dissemination of relevant information Bringing the voices of our grassroots members to national and international forums and increasing their reach to an external audience Ensure democratisation of content making it to social media – ensuring voices of our grassroots members reach an external audience Prepare monthly reports of social media engagement and metrics, and use the same projections to optimise content and influence future content decisions Collection & Coordination Of Grassroots Content Coordinate with state teams to collect and organise content Tell stories of trade groups, micro-entrepreneurs, and collective social enterprises; Maintaining the repository of case studies, photographs, video content etc. Strengthening internal channels of communication to reduce the knowledge gap on rights and entitlements at the grassroots level Any Other Task As Assigned By The Supervisor/s Support the Central Team and senior leadership in any other tasks as assigned Key Skills And Qualifications Post-graduation in Communications/Journalism/Development Studies/International Relations/Public Policy is a must 4-5 years of experience in Development Sector Communications with a keen focus on grassroots communications 2-3 years of leadership experience in managing a team of diverse professionals Proven experience in communications strategy Prior experience in coordination and management Self-starter, ability to work and adapt in a changing environment Excellent verbal and written communication skills in Hindi and English Excellent writing and editing skills, and can provide mentorship to a team of specialists Empathy – the ability to understand grassroots women well Knowledge of video editing and design software such as Adobe Premiere Pro, Illustrator, InDesign and Canva is preferred Experience with social media management Is willing to travel extensively to field locations and ability to handle requests from multiple projects Location: Preferably New Delhi, but can also work remotely, with the expectation of travel to SEWA Bharat states. Salary Negotiable as per skills and experience. Application Process Interested applicants with the required attributes are requested to send, in English, a detailed CV and a cover letter by email to jobs@sewabharat.org with the subject line: “Application for Role of Communications Coordinator”. The last date for receiving applications is 12th July, 2025 Due to the volume of applications received, only shortlisted candidates will be contacted Show more Show less

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Ahmedabad, Gujarat, India

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Company Description Kalindee is a worker-owned, India-based company, whose employees support the work of Obran Health. Obran Health operates two California-based home healthcare agencies, Apollo Home Healthcare and Physicians Choice. Our agencies provide clinical excellence and compassion. We send clinicians to care for patients in their home after they’re discharged from the hospital. Our full spectrum of services includes nursing care, physical therapy, occupational therapy, speech therapy, and social work. Role Description Follow Standard Operating Procedures (SOPs) and utilize Job Aides to execute the prescribed workflow for team and individual responsibilities Prioritize daily tasks and responsibilities to help achieve individual and team goals in an accurate and timely manner Receive inbound calls and place outbound calls to patients, caregivers, case managers, hospitals, and doctor’s offices Handle customer inquiries by responding with empathy and helping solve problems Interact with customers in a supportive and professional manner via email and on calls Qualifications Bachelor’s degree in business, health care administration, accounting, or a relevant field Strong proficiency using Google Suite (Sheets, Docs, Slides), which is comparable to Microsoft Office (Excel, Word, Powerpoint) Good keyboard/typing skills, and ability to easily navigate between multiple applications Excellent written and verbal English communication skills Strong interpersonal skills and a customer service orientation Ability to manage multiple priorities and work efficiently Ability to accurately interpret and compile information from a variety of sources and systems Ability to problem-solve and to know when to ask for help Eagerness to learn and apply new skills, systems, and processes Willingness to show up as a team player and be cross-trained to support where needed Accuracy/attention to detail Strong alignment with the mission and values of our employee-owned cooperative, and a passion for contributing to a company that is dedicated to making a positive impact on society The following qualifications are preferred, but not required: Experience working in healthcare Experience with US medical billing and diagnosis codes Experience working for a US-based company Experience working a night shift Show more Show less

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5.0 years

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Chennai, Tamil Nadu, India

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About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: In Agoda’s Back End Engineering department, we build scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. The Opportunity: Agoda Platform team is looking for developers to work on mission critical systems that deal with the designing and development of APIs that serve millions of user search requests a day. In this Role, you’ll get to: Use state-of-the-art languages like Scala and Go, data technologies like Kafka and Hadoop, and agile development practices Work directly with product and technology leaders to translate feature requirements into software designs Opportunity to work across different mission-critical systems to implement complete features Code review team members and help them write great code What you’ll Need to Succeed: 5+ years’ experience under your belt developing performance-critical applications that run in a production environment using Scala, Java, Python or other similar languages You have RDBMS knowledge (SQL Server, Oracle, MySql or other) Knowledge of core engineering infrastructure tools like Git for source control, Gitlab for Continuous Integration, Docker containers and Kubernetes for deployment You have a Good command of the English language You are passionate about the craft of software development and constantly work to improve your knowledge and skills It’s Great if you have: Knowledge in one or more of the following: NoSQL (especially, but not only Cassandra), Queueing system experience (Kafka, RabbitMQ, ActiveMQ, MSMQ), Hadoop, Play framework, Akka library #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #Gurugram #India Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy . Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Show more Show less

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5.0 years

0 Lacs

Greater Kolkata Area

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About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: In Agoda’s Back End Engineering department, we build scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. The Opportunity: Agoda Platform team is looking for developers to work on mission critical systems that deal with the designing and development of APIs that serve millions of user search requests a day. In this Role, you’ll get to: Use state-of-the-art languages like Scala and Go, data technologies like Kafka and Hadoop, and agile development practices Work directly with product and technology leaders to translate feature requirements into software designs Opportunity to work across different mission-critical systems to implement complete features Code review team members and help them write great code What you’ll Need to Succeed: 5+ years’ experience under your belt developing performance-critical applications that run in a production environment using Scala, Java, Python or other similar languages You have RDBMS knowledge (SQL Server, Oracle, MySql or other) Knowledge of core engineering infrastructure tools like Git for source control, Gitlab for Continuous Integration, Docker containers and Kubernetes for deployment You have a Good command of the English language You are passionate about the craft of software development and constantly work to improve your knowledge and skills It’s Great if you have: Knowledge in one or more of the following: NoSQL (especially, but not only Cassandra), Queueing system experience (Kafka, RabbitMQ, ActiveMQ, MSMQ), Hadoop, Play framework, Akka library #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #Gurugram #India Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy . Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Show more Show less

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5.0 years

0 Lacs

New Delhi, Delhi, India

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About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: In Agoda’s Back End Engineering department, we build scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. The Opportunity: Agoda Platform team is looking for developers to work on mission critical systems that deal with the designing and development of APIs that serve millions of user search requests a day. In this Role, you’ll get to: Use state-of-the-art languages like Scala and Go, data technologies like Kafka and Hadoop, and agile development practices Work directly with product and technology leaders to translate feature requirements into software designs Opportunity to work across different mission-critical systems to implement complete features Code review team members and help them write great code What you’ll Need to Succeed: 5+ years’ experience under your belt developing performance-critical applications that run in a production environment using Scala, Java, Python or other similar languages You have RDBMS knowledge (SQL Server, Oracle, MySql or other) Knowledge of core engineering infrastructure tools like Git for source control, Gitlab for Continuous Integration, Docker containers and Kubernetes for deployment You have a Good command of the English language You are passionate about the craft of software development and constantly work to improve your knowledge and skills It’s Great if you have: Knowledge in one or more of the following: NoSQL (especially, but not only Cassandra), Queueing system experience (Kafka, RabbitMQ, ActiveMQ, MSMQ), Hadoop, Play framework, Akka library #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #Gurugram #India Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy . Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Show more Show less

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5.0 years

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Hyderabad, Telangana, India

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About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: In Agoda’s Back End Engineering department, we build scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. The Opportunity: Agoda Platform team is looking for developers to work on mission critical systems that deal with the designing and development of APIs that serve millions of user search requests a day. In this Role, you’ll get to: Use state-of-the-art languages like Scala and Go, data technologies like Kafka and Hadoop, and agile development practices Work directly with product and technology leaders to translate feature requirements into software designs Opportunity to work across different mission-critical systems to implement complete features Code review team members and help them write great code What you’ll Need to Succeed: 5+ years’ experience under your belt developing performance-critical applications that run in a production environment using Scala, Java, Python or other similar languages You have RDBMS knowledge (SQL Server, Oracle, MySql or other) Knowledge of core engineering infrastructure tools like Git for source control, Gitlab for Continuous Integration, Docker containers and Kubernetes for deployment You have a Good command of the English language You are passionate about the craft of software development and constantly work to improve your knowledge and skills It’s Great if you have: Knowledge in one or more of the following: NoSQL (especially, but not only Cassandra), Queueing system experience (Kafka, RabbitMQ, ActiveMQ, MSMQ), Hadoop, Play framework, Akka library #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #Gurugram #India Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy . Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Show more Show less

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2.0 years

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Bengaluru, Karnataka, India

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We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent thats bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com. Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegenes high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. Must Have : Senior Visual Designer We are looking for a talented Presentation Designer to join our creative team. The ideal candidate will be responsible for designing visually compelling presentations that effectively communicate complex ideas. This role requires a strong eye for design, excellent communication skills, and the ability to work collaboratively with various stakeholders. Key Responsibilities Presentation Design: Create engaging and visually appealing presentations using PowerPoint Design custom graphics, charts, and infographics to enhance the storytelling of presentations Ensure consistency in branding and design across all presentation materials Content Collaboration: Work closely with clients, content creators, and other team members to understand the objectives and key messages of presentations Collaborate on content development to ensure the narrative flow and visual design complement each other Review and revise presentations based on feedback from stakeholders Quality Assurance: Conduct thorough reviews of presentations to ensure accuracy, clarity, and visual coherence Perform quality checks to ensure that all presentations meet high standards of design and functionality Project Management: Manage multiple presentation design projects simultaneously, ensuring timely delivery Maintain detailed project documentation, including briefs, timelines, and feedback Coordinate with project managers to align on project goals and timelines Continuous Improvement: Stay updated on the latest design trends and presentation software updates Contribute to the development of best practices for presentation design within the team Provide insights and suggestions for improving the overall presentation design process Desired Profile: Qualifications A bachelor's degree in graphic design, visual communication, or a related field At least 2 years of experience in presentation design or a similar role, preferably in a corporate or agency environment Skills And Competencies Design Expertise: Proficiency in PowerPoint, Google Slides, and other presentation software. Strong skills in Adobe Creative Suite (Photoshop, Illustrator) or similar design tools. Visual Storytelling: Ability to create visually compelling narratives that effectively communicate complex ideas. Attention to Detail: Strong eye for detail with a commitment to producing high-quality work. Project Management: Excellent organizational and time-management skills, with the ability to manage multiple projects simultaneously. Communication: Exceptional verbal and written communication skills, with the ability to articulate design concepts and rationale to clients and team members. Creativity and Innovation: A creative thinker with a passion for design and innovation. Ability to generate new ideas and approaches for presentation design. Preferred Experience with animation and interactive elements in presentations Familiarity with data visualization and infographic design Personal Attributes Proactive and self-motivated with a strong desire to learn and grow Adaptable and able to thrive in a fast-paced, dynamic environment Team player with a collaborative mindset and strong interpersonal skills Key Skills: Visual Interpretation Communication Expertise in PPT Sub Skills: Attention to detail Collaborator Visual Design expertise Good to have EQUAL OPPORTUNITY Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidates merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics. Locations: Bangalore, KA, IN Show more Show less

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2.0 years

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Bengaluru, Karnataka, India

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We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent thats bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com. Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegenes high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. Must Have Indegene is looking for a Project Manager to ensure successful on-time and on-budget delivery of projects. Responsibilities include determining project scope, timelines, tracking project progress, and measuring outcomes. Understand project scope, goals, and deliverables of the Project. Effectively communicate project requirements to team members and stakeholders in a timely and clear fashion by identifying and managing project dependencies and critical path. Help project team to plan and schedule project timelines and milestones using appropriate tools. Liaise with project stakeholders on an ongoing basis. Identify and resolve issues and conflicts within the project team. Develop and deliver progress reports, proposals, requirements documentation, and presentations. Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas. Define project success criteria and disseminate them to involved parties throughout project life cycle. Conduct project post mortems and create recommendations report in order to identify successful and unsuccessful project elements. Develop best practices and tools for project execution and management. Strong Project Management skills, with the ability to manage multiple, complex projects. Rigorously managing scope to ensure commitments are achieved within agreed time, cost, and quality parameters with focus on delivering the business benefits. Identifies and resolves Issues & Risks proactively. Track and control financial objectives such as Gross Margin and Productivity. Should have at least 2 years of experience in delivery projects using Agile methodology. Must be able to create slide decks and make pitches to customers. Must be able to draft Statement of Work, closing the scope correctly and provide pricing based on approved rate cards. Below are the expectations from the Business Team: Lead a team of Project coordinators/associates. PM for specific key projects. Back-up for project coordinators/associates during their absence or to manage peak volumes. Be open to playing Account Manager role when required. Responsible for all operational metrics and continuous improvement. Will eventually get into partial or full operations role based on progression. Around 6 years of experience in Project Management capacity ideally in Web/Application based projects, including all aspects of process development and execution. Good to Have Experience in Project Management tools, familiar in MS Office, working knowledge of latest technologies. Experience in SVN, Confluence, JIRA, Kanban boards or similar service management would be an added advantage. Experience at working both independently and in a team, collaborative environment is essential. Strong written and oral communication/presentation skills. Passion for networking and updating with the latest technology developments and relate it to various projects. Adept at conducting research into project-related issues and products, able to learn, understand, and apply the same. Experience in Life-science organizations would be an added advantage. Ability to create RCA documents and manage escalations. Any Bachelors Degree or Masters Degree. EQUAL OPPORTUNITY Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidates merit, and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics. Locations - Bangalore, KA, IN Show more Show less

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90.0 years

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Bengaluru, Karnataka, India

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At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities Inputs and tracks into the appropriate databases. Remain current on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tool. Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customer’s part and updates as warranted Working knowledge of insurance policies and related processes and procedures. Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the caller’s situation. Ensure facilitation of first call resolution and customer satisfaction on all transactions handled. Resolve routine, complex, and unique questions/issues. Education High School Diploma or GED (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management Shift Time Shift C (India) Recruiter Info Shruthi Raghupati Upadhyaya [C] srag1@allstate.com About Allstate The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here. Show more Show less

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Bengaluru, Karnataka, India

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We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent thats bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com. Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegenes high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. Must Have Invoicing for Customers Customer collection accounting Accounting activities for monthly / quarterly book close - AR related Perform Monthly & Quarter, closer and Analysis on Revenue and AR Assist with Financial audits for the entities Assisting with NetSuite projects, clean-up and maintenance, working with internal Finance teams. Knowledge in Excel Good to have EQUAL OPPORTUNITY Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidates merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics. Locations Bangalore, KA, IN Show more Show less

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3.0 years

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Bengaluru, Karnataka, India

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We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent thats bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com. Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegenes high-speed growth. We are purpose-driven. We enable healthcare organizations to be future-ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. Must Have UI Designer We are looking for a Highly Creative UI Designer with up-to-date knowledge to interpret our clients needs and to design solutions with high visual impact. You will work on a variety of products - Website, Microsites, Wireframing, Prototyping, Infographics, Logos, Digital Banners, corporate identity, etc. The roles and responsibilities of the UI Designer include the following: User Interface Design: Create the visual design of the user interface, including layouts, color schemes, typography, and graphical elements. Wireframing and Prototyping: Develop wireframes and prototypes to visualize the layout and interaction of the interface. These prototypes are often used for user testing and to communicate design ideas to stakeholders. Visual Design: Design and create visual assets, including icons, buttons, images, and other graphics that enhance the user experience. Typography: Choose appropriate fonts and typography styles that are consistent with the product's branding and ensure readability. Color Palette: Select and create a color palette that aligns with the brand and sets the mood for the user interface. Ensure color choices are accessible to all users, including those with visual impairments. Responsive Design: Design interfaces that work seamlessly across various screen sizes and devices, considering the principles of responsive design. Desired Profile: 3 years of experience in UI / Digital front. Must have a good working knowledge of Figma, XD, Photoshop, Illustrator, InDesign, PowerPoint, MS Word. Must have good written and verbal communication skills with the ability to multi-task. Key Skill: Create visually appealing, user-friendly, and effective interfaces that meet the needs of both users and the project's objectives. They collaborate with cross-functional teams, adhere to best practices, and ensure that the final product provides a seamless and engaging user experience. Good to Have EQUAL OPPORTUNITY Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidates merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics. Locations : Bangalore, KA, IN Show more Show less

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5.0 years

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Pune, Maharashtra, India

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About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: In Agoda’s Back End Engineering department, we build scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. The Opportunity: Agoda Platform team is looking for developers to work on mission critical systems that deal with the designing and development of APIs that serve millions of user search requests a day. In this Role, you’ll get to: Use state-of-the-art languages like Scala and Go, data technologies like Kafka and Hadoop, and agile development practices Work directly with product and technology leaders to translate feature requirements into software designs Opportunity to work across different mission-critical systems to implement complete features Code review team members and help them write great code What you’ll Need to Succeed: 5+ years’ experience under your belt developing performance-critical applications that run in a production environment using Scala, Java, Python or other similar languages You have RDBMS knowledge (SQL Server, Oracle, MySql or other) Knowledge of core engineering infrastructure tools like Git for source control, Gitlab for Continuous Integration, Docker containers and Kubernetes for deployment You have a Good command of the English language You are passionate about the craft of software development and constantly work to improve your knowledge and skills It’s Great if you have: Knowledge in one or more of the following: NoSQL (especially, but not only Cassandra), Queueing system experience (Kafka, RabbitMQ, ActiveMQ, MSMQ), Hadoop, Play framework, Akka library #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #Gurugram #India Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy . Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Show more Show less

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5.0 years

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Mumbai Metropolitan Region

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About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: In Agoda’s Back End Engineering department, we build scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. The Opportunity: Agoda Platform team is looking for developers to work on mission critical systems that deal with the designing and development of APIs that serve millions of user search requests a day. In this Role, you’ll get to: Use state-of-the-art languages like Scala and Go, data technologies like Kafka and Hadoop, and agile development practices Work directly with product and technology leaders to translate feature requirements into software designs Opportunity to work across different mission-critical systems to implement complete features Code review team members and help them write great code What you’ll Need to Succeed: 5+ years’ experience under your belt developing performance-critical applications that run in a production environment using Scala, Java, Python or other similar languages You have RDBMS knowledge (SQL Server, Oracle, MySql or other) Knowledge of core engineering infrastructure tools like Git for source control, Gitlab for Continuous Integration, Docker containers and Kubernetes for deployment You have a Good command of the English language You are passionate about the craft of software development and constantly work to improve your knowledge and skills It’s Great if you have: Knowledge in one or more of the following: NoSQL (especially, but not only Cassandra), Queueing system experience (Kafka, RabbitMQ, ActiveMQ, MSMQ), Hadoop, Play framework, Akka library #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #Gurugram #India Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy . Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Show more Show less

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2.0 years

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Mumbai Metropolitan Region

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At Happy Plus Consulting, we’re redefining what it means to build high-performance, people-first workplaces. As a fast-growing consulting firm, we specialize in culture transformation, leadership development, and employee experience — helping organizations unlock human potential at every level. Our clients include some of the most admired brands across industries, and we pride ourselves on being strategic partners who bring data, insight, and empathy into every engagement. We’re not just consultants — we’re changemakers, collaborators, and culture-builders. If you're driven by purpose, excited by innovation, and ready to make a real impact, Happy Plus could be the next big step in your journey. You may contact Prerana (prerna@happyplus.in) for the same The Role You Will Be Responsible For Acquiring and managing relationships with corporate and institutional clients in your area of focus to achieve sales targets and business objectives. Developing strong internal relationships to optimise service delivery and ensure all practices are in line with internal guidelines and statutory requirements. Identifying opportunities for new business development through following up on leads and conducting research on target clients. New business generation by meeting potential clients to understand needs and providing relevant solutions. Managing the sales process to close new business opportunities. Building strong relationships with the existing portfolio of clients. Meeting and exceeding weekly and monthly activity and revenue targets. You may contact Prerana (prerna@happyplus.in) for the same Ideal Profile You have at least 2 years experience within a B2B Sales / Account Executive or Sales / Relationship Manager role, ideally within the Consulting, HR Tech and Staffing / Executive Search industry. You are highly goal driven and work well in fast paced environments You are a strong networker & relationship builder You are a self-starter and demonstrate a high level of resilience You may contact Prerana (prerna@happyplus.in) for the same What's on Offer? Work alongside & learn from best in class talent Fantastic work culture Flexible working options Show more Show less

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5.0 years

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Gurugram, Haryana, India

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About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: In Agoda’s Back End Engineering department, we build scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. The Opportunity: Agoda Platform team is looking for developers to work on mission critical systems that deal with the designing and development of APIs that serve millions of user search requests a day. In this Role, you’ll get to: Use state-of-the-art languages like Scala and Go, data technologies like Kafka and Hadoop, and agile development practices Work directly with product and technology leaders to translate feature requirements into software designs Opportunity to work across different mission-critical systems to implement complete features Code review team members and help them write great code What you’ll Need to Succeed: 5+ years’ experience under your belt developing performance-critical applications that run in a production environment using Scala, Java, Python or other similar languages You have RDBMS knowledge (SQL Server, Oracle, MySql or other) Knowledge of core engineering infrastructure tools like Git for source control, Gitlab for Continuous Integration, Docker containers and Kubernetes for deployment You have a Good command of the English language You are passionate about the craft of software development and constantly work to improve your knowledge and skills It’s Great if you have: Knowledge in one or more of the following: NoSQL (especially, but not only Cassandra), Queueing system experience (Kafka, RabbitMQ, ActiveMQ, MSMQ), Hadoop, Play framework, Akka library #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #Gurugram #India Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy . Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Show more Show less

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Madurai, Tamil Nadu, India

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Overseas Cyber Technical Services Pvt. Ltd. (OCTS) is the largest IT/Software company in Karaikudi. We mark ourselves as the rapidly growing next gen tech company to provide world class IT services to various clients across the globe. Our company runs on 4H Core Values namely HONESTY, HUMILITY, HARD WORK & HAPPINESS. This is a digital era, any kind of business requires to mark their presence on the internet. Being a forefront IT service provider, we create highly equipped softwares, websites, digital marketing plans, etc according to the needs of the client to mark them digitally and grow their business. Having over 100 employees specialised in various services of radar of IT/ITES, OCTS is known for its modern products/services that are technology enabled and meeting international standards. We solve various issues of clients in the IT periphery. The vision of the client is the aim of our firm. We have a whole lot of clients from overseas who are happy and satisfied with our products/services and demanding to extend our relationship. The Role We are seeking a dedicated and customer-oriented individual to join our team as a Customer Support Executive for the night shift. In this role, you will be responsible for providing exceptional customer service and assistance to our clients during nighttime hours. Your primary objective will be to address customer inquiries, resolve issues, and ensure overall customer satisfaction. Job Responsibilities Respond promptly and professionally to customer inquiries via various channels (phone, email, chat, etc.) during the night shift. Provide accurate and relevant information to customers regarding products, services, and company policies. Assist customers in troubleshooting technical issues and provide step-by-step instructions when needed. Identify and escalate complex or unresolved issues to the appropriate departments or senior staff for further assistance. Maintain detailed and accurate records of customer interactions and transactions using the company's customer support software or CRM system. Follow up with customers to ensure their issues have been resolved and they are satisfied with the resolution. Stay up-to-date with product knowledge, company updates, and industry trends to provide accurate and current information to customers. Adhere to company policies and procedures, including privacy and security guidelines, while handling customer information. Meet or exceed the company's key performance indicators (KPIs) and customer service targets. Ideal Profile Previous experience in customer support or a related role is preferred. Excellent verbal and written communication skills. Ability to work independently and efficiently during night hours. Strong problem-solving and multitasking abilities. Patience, empathy, and a customer-centric approach. Familiarity with customer support software or CRM systems is a plus. Basic technical knowledge to handle general customer inquiries. Flexibility to adapt to changing schedules and work demands. High level of professionalism and integrity in dealing with confidential customer information. Fluency in English (additional language proficiency is a bonus). What's on Offer? Dynamic and Supportive Environment ESI & EPF benefits Night Shift Allowance Yearly Bonus & Increment Sick days off Employee recognition and rewards Show more Show less

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Gurugram, Haryana, India

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Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Manager Job Description & Summary At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls. Those in internal audit at PwC help build, optimise and deliver end-to-end internal audit services to clients in all industries. This includes IA function setup and transformation, co-sourcing, outsourcing and managed services, using AI and other risk technology and delivery models. IA capabilities are combined with other industry and technical expertise, in areas like cyber, forensics and compliance, to address the full spectrum of risks. This helps organisations to harness the power of IA to help the organisation protect value and navigate disruption, and obtain confidence to take risks to power growth. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. ​Responsibilities: Some of the specific responsibilities are: A. Manage engagements that will focus on: · Assessment of clients Risk Management systems and functions · Design and implementation of Risk function of clients, policy, procedures, operating models · Design and implementation of enterprise-wide Integrated Risk and controls framework · Managed services for clients in the above areas · Implementation of Digital systems in the Risk function (GRC etc.) B. Support in Practice development · Support in core business development of the above areas – proposals, client pitches, · Support in solution customizations, development. · Develop long-term relationships working relationship with clients · Identify mining opportunities at clients they work Below is the Job description for these positions 1. Managers are supposed to ensure seamless delivery of the mandates that the clients grant to PwC. This will envisage a. end to end engagement management including team identification, deployment, allocation of work, review work, conduct some of the complex activities herself/himself, reporting and final closure of the work to client’s satisfaction and in lines to the signed agreement, b. provide operational level inputs to continuously improve clients risk management maturity through opportunities of consolidation, automation, standardization and optimizations. c. Administration responsibilities around billing, collection d. Provide engagement level feedback to each team member 2. Provide support to Partners/Directors in business development – working on solution customization, proposal and Point of view documents, doing client pitches etc. 3. Identify mining opportunities at the clients that they work for any Line of Service (LoS) 4. Support in building people capabilities by conducting training programs, building training material. 5. Continuous self-upskilling in various adjacencies and newer areas of Risk Consulting to stay relevant for the firm and clients Education and Experience – 1. Chartered Accountant / ICWA / MBA (Finance / Systems), CPA, CIMA 2. Must have experience in dealing with risk frameworks in large complex environments / clients 3. Strong analytical, communication, interpersonal and organization skills required 4. Ability to work effectively in a team environment 5. Ability to work reasonably independently, under minimal direct supervision 6. Reasonable knowledge of business processes in chosen industries like FMCG, BFSI, Manufacturing etc. 7. Reasonable knowledge of ERP systems – SAP/S4, Oracle 8. Ability to adapt to Digital / Analytics thinking – fair acumen required 9. Understanding of prevalent GRC system (SAP GRC, Archer, Metric Stream etc.) would be an added advantage 10. Global exposure is an added advantage Mandatory Skill Sets- Risk Transformation Preferred Skill Sets- Business Process Year of Experience required- 10 Education Qualifications - B.Tech/MBA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration, Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Risk Transfer Optional Skills Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Active Listening, Analytical Thinking, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Business Process Improvement, Coaching and Feedback, Communication, Compliance Auditing, Corporate Governance, Creativity, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Embracing Change, Emotional Regulation, Empathy, Financial Accounting {+ 32 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? 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Sahibzada Ajit Singh Nagar, Punjab, India

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Job Description Job Title: Voice and Accent Trainer - Contact Center Location: Mohali Company: eClerx Services Limited Job Summary: As a Voice and Accent Trainer at eClerx Service Limited, you will play a crucial role in ensuring that our contact center representatives communicate effectively and professionally with customers, while maintaining a neutral and customer-friendly accent. You will be responsible for developing and implementing training programs that focus on voice modulation, pronunciation, and accent reduction to enhance the overall customer experience. Key Responsibilities Voice and Accent Training: Conduct thorough assessments of the accent and communication skills of contact center agents. Develop customized training plans to address areas that need improvement. Training Program Development: Create training materials, modules, and resources tailored to the needs of contact center representatives. Ensure that training programs align with the company's customer service standards. Training Delivery: Lead engaging and informative training sessions, workshops, and one-on-one coaching sessions to improve voice clarity, pronunciation, and overall communication skills. Accent Reduction: Implement strategies and techniques to help agents reduce their regional accents and speak in a more neutral and understandable manner. Feedback and Evaluation: Provide constructive feedback and regular assessments to track the progress of trainees. Adjust training programs as needed based on feedback and performance metrics. Record Keeping: Maintain accurate records of training sessions, progress reports, and performance evaluations for each trainee. Stay Updated: Keep abreast of industry trends, best practices, and emerging technologies related to voice and accent training. Continuously update training programs to incorporate new insights and approaches. Qualifications Bachelor's degree in English, Linguistics, Communication, or a related field (Master's degree preferred). Proven experience as a Voice and Accent Trainer or in a similar role within a contact center environment. Excellent command of the English language with a neutral accent. Strong understanding of phonetics, phonology, and speech analysis. Exceptional communication and presentation skills. Patience and empathy in working with individuals from diverse linguistic backgrounds. Certification in accent reduction training is a plus. Proficiency in using training software and tools. Ability to work independently and as part of a team. Benefits Competitive salary package Professional development opportunities Friendly and collaborative work environment Employee assistance program Employee recognition programs If you are a dedicated and experienced Voice and Accent Trainer who is passionate about helping contact center agents improve their communication skills and provide exceptional customer service, we invite you to join our team at eClerx Services Limited. Apply today to be a part of our growing success. Show more Show less

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5.0 years

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Lucknow, Uttar Pradesh, India

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About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: In Agoda’s Back End Engineering department, we build scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. The Opportunity: Agoda Platform team is looking for developers to work on mission critical systems that deal with the designing and development of APIs that serve millions of user search requests a day. In this Role, you’ll get to: Use state-of-the-art languages like Scala and Go, data technologies like Kafka and Hadoop, and agile development practices Work directly with product and technology leaders to translate feature requirements into software designs Opportunity to work across different mission-critical systems to implement complete features Code review team members and help them write great code What you’ll Need to Succeed: 5+ years’ experience under your belt developing performance-critical applications that run in a production environment using Scala, Java, Python or other similar languages You have RDBMS knowledge (SQL Server, Oracle, MySql or other) Knowledge of core engineering infrastructure tools like Git for source control, Gitlab for Continuous Integration, Docker containers and Kubernetes for deployment You have a Good command of the English language You are passionate about the craft of software development and constantly work to improve your knowledge and skills It’s Great if you have: Knowledge in one or more of the following: NoSQL (especially, but not only Cassandra), Queueing system experience (Kafka, RabbitMQ, ActiveMQ, MSMQ), Hadoop, Play framework, Akka library #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #Gurugram #India Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy . Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Show more Show less

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130.0 years

0 Lacs

Hyderabad, Telangana, India

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Job Description Manager, SAP Functional Minor Enhancement Finance & Procure to Pay The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats. Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers. Role Overview The Finance & Source to Settle (FI/CO) – Accounts payable SAP Functional Minor Enhancement team member be analyzing, designing, and implementing SAP solutions to meet the business needs of our stakeholders. You will work closely with stakeholders to understand their requirements, configure the SAP system accordingly, and ensure successful project delivery. This role requires strong functional knowledge of SAP modules and the ability to communicate effectively with technical teams and business users. What Will You Do In This Role Collaborate with clients and stakeholders to gather and document business requirements, ensuring a clear understanding of their needs. Configure Sales & Distribution or Finance SAP modules based on business requirements and best practices. Develop test plans, execute testing scenarios, and validate solutions to ensure they meet business and functional requirements. Provide training to end-users and create user manuals or documentation to facilitate knowledge transfer. Identify and resolve functional issues, providing ongoing support to users and troubleshooting as necessary. Work closely with technical teams, including ABAP developers and system architects, to ensure seamless integration and functionality of SAP solutions. Stay current with SAP best practices and emerging trends, making recommendations for enhancements and optimizations. Define, monitor, and manage Service level Agreements (SLAs) to align with business objectives. What Should You Have Bachelor’s degree in information technology, or a related field. Minimum of 5-7 years of experience in SAP Functions with expertise in relevant SAP module/s. Strong understanding of business processes and the ability to translate them into SAP solutions. Expertise in managing Service Level Agreements. Excellent problem-solving skills and attention to detail. Experience with SAP implementation projects, including requirements gathering, configuration, testing, and user training. Relevant SAP certification(s) is a plus. Excellent project management skills with a track record of delivering projects on time and within budget. Strong analytical and problem-solving skills with the ability to troubleshoot complex issues. Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders. Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation. Who We Are We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What We Look For Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today. #HYDIT2025 Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status Regular Relocation VISA Sponsorship Travel Requirements Flexible Work Arrangements Hybrid Shift Valid Driving License Hazardous Material(s) Required Skills Asset Management, Benefits Management, Business, Management Process, Management System Development, Product Management, Program Implementation, Requirements Management, SAP Enhancements, SAP FI S/4HANA Central Finance, Stakeholder Relationship Management, Strategic Planning, System Designs Preferred Skills Job Posting End Date 08/17/2025 A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID R351476 Show more Show less

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130.0 years

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Hyderabad, Telangana, India

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Job Description Manager-Technology Compliance The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats. Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers. Role Overview The Technology Compliance group is a client-facing service designed to accelerate IT programs by aiding in the navigation and tailoring of the company’s System Development Lifecycle (SDLC). The intent is to simplify compliance for IT through a risk-based approach, integrate automation and digital technology into everything we do, and establish self-service compliance tools. As a Technology Compliance Partner, you will be responsible for authoring SDLC documents and providing SDLC advice to IT colleagues regarding the practical application of the SDLC. This role is vital for IT product, engineering, and service teams to understand and implement technology and process controls to meet the company’s policy and regulatory obligations. What Will You Do In This Role Engage with IT practitioners and acts as a consultant for the System Development Life Cycle (SDLC), Compliance Risk Profile, Digital SDLC, Good Documentation Practices and the IT Control Requirements Set including the adoption of agile ways of working. Provide compliance advice to IT colleagues regarding the practical application of the SDLC for product teams. Support efforts to reduce SDLC documentation through automation and pipeline delivery. Advance Agile SDLC competency and drive good practices for product teams. Work across product teams and initiatives as subject matter expert on the SDLC and IT compliance controls. Maintain a customer-centric focus on compliance to drive a consistent approach across IT. Author and review SDLC documentation and facilitate user testing. Assist in collecting information for Change Control and addressing impact changes for application releases. Ensures that the IT organization operates and complies with established policies/procedures. Supports audit/inspection readiness and participates in the timely review and Corrective and Preventative Action (CAPA) response. Monitors IT compliance indicators, evaluates impacts and ensures non-compliance incidents are communicated and actioned. Oversees policies, SOPs, supporting documents and associated materials to ensure seamless integration with other processes. Work within a matrix organizational structure, reporting to both the functional manager and the project manager. What Should You Have Bachelor's degree in Computer Science, Information Technology, Law, or a related field. 3+ years of experience in technology compliance, risk management, or a related field. Strong knowledge of data protection laws and regulations (e.g., GDPR, Annex 11). Understanding of System Development Life Cycle, good engineering practice, and computer system validation. Excellent analytical and problem-solving skills. Excellent verbal and written communication skills to convey risk findings and recommendations. Ability to communicate complex compliance issues to non-technical stakeholders. Meticulous attention to detail to ensure accurate risk assessments and reporting. Understanding of relevant regulations and compliance standards. Ability to manage risk-related projects and coordinate with various teams. Strong organizational skills to handle multiple tasks and priorities effectively. Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation. Who We Are We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What We Look For Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today. Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status Regular Relocation VISA Sponsorship Travel Requirements Flexible Work Arrangements Hybrid Shift Valid Driving License Hazardous Material(s) Required Skills Audit Management, Governance Management, Quality Assurance (QA), Quality Management, Risk Management, Technical Advice Preferred Skills Job Posting End Date 07/15/2025 A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID R335926 Show more Show less

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7.0 years

0 Lacs

Bengaluru, Karnataka, India

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Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Manager Job Description & Summary At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery. In project management at PwC, you will oversee and coordinate various projects to facilitate successful delivery within budget and timeline. You will leverage strong organisational and communication skills to effectively manage teams and stakeholders. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " *Job Description PMO with Excellent communication skills and has expertise in Excel along with Macros experience and hands on Power point presentation experience. Responsibilities​: PMO with Excellent communication skills Has expertise in Excel along with Macros experience Hands on Power point presentation experience. *Mandatory Skills sets: PMO Project Management Stake holder Management Excel and Macros Power Point presentation *Preferred Skills sets: PMO *Years of Experience required: Years of experience 7 to 9 Years Education Qualifications: Qualifications: BE/B.Tech/MBA/ CA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Chartered Accountant Diploma, Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills PMO Development Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Coaching and Feedback, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&M), Process Mapping, Process Standardization, Professional Courage {+ 28 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less

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3.0 years

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Bengaluru, Karnataka, India

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About WorkSpan The next era of growth is being driven by business interoperability. Cloud, genAI, solutions combining services and software- more and more, companies outpace their competition not just through building superior products, but by creating stronger partnerships, paths to market, and better business models for winning together. Cloud providers, service providers, tech partners and resellers are teaming up to win more deals together through co-selling. WorkSpan is building the world’s largest, trusted co-selling network. WorkSpan already has seven of the world’s ten largest partner ecosystems on our platform and $50B of customer pipeline under active management. AWS, Google, Microsoft, MongoDB, PagerDuty, Databricks and dozens of others trust WorkSpan to accelerate and amplify their ecosystem strategies. With a $30M series C and backing from world class investors Insight Partners, Mayfield, and M12, WorkSpan is poised to drive the future of B2B. Come be a part of it. Join Our Team For The Opportunity To Own your results and make a tangible impact on the business Develop a deep understanding of GTM working closely with leadership across sales & marketing Work with driven, passionate people every day Be a part of an ambitious, supportive team on a mission Be the end to end owner of your product Work closely with Marketing, Sales, Pre-Sales, Professional Services, Customer Success, Support, Product, and Engineering teams to support the expansion and deliver solutions for our customers Engage with and evaluate the needs of our customers and partners to discover important problems and opportunities that can be translated into the right, compelling products and features Be the voice of the customer and help provide context, empathy, and rationale behind customer needs. Less “customer wants a feature”, more “they want to solve a problem that helps with…” Create, maintain and socialize a high-level business strategy roadmap through meaningful collaboration and ruthless data driven prioritization Deliver product demos and presentations for your product to existing and prospective customers. Ensure competitive differentiation. Collaborate with UX and Engineering to deliver product delight to the market. Be passionate about building a winning product, be driven to make customers successful, and be resourceful to thrive in a startup environment. Have a bias toward action and iterate to deliver the optimal product. Your Primary Responsibilities Work closely with the management team to identify the target segment, the problems to solve and the differentiated value-propositions Collaborate effectively within the team and with design, engineering, sales, marketing, growth, and customer success. Lead product initiatives to ensure timely and high-quality delivery of the product to the market. Engage with customers and with customer-facing teams to effectively market and sell the product. Engage in user research to solidify concepts and impact growth. Have a data-oriented approach to making the tradeoffs that are core to the product management function Skills And Qualifications We Are Looking For 3+ years of product management experience working on SaaS offering, preferably with Enterprise CRM or ERP Products 1+ years Development experience is an added advantage Proven experience in building B2B SAAS applications and API development Excellent presentation skills, including strong oral and written capabilities; ability to clearly communicate compelling messages to internal and external audiences Experience operating in a hyper-growth / entrepreneurial environment and scaling new and emerging products from the ground up Company Perks & Benefits 💰Competitive salary, equity, and performance bonus 🏖 Unlimited vacation 🤕 Paid sick leave 💻 Latest MacBook 🏥Medical insurance 🏋️ Monthly Wellness Stipend 🍼 Paid maternity and paternity leave Why join us? 💡 We created the fast-growing Ecosystem Business Management category 🚀 We're growing rapidly, and the sky’s the limit - we just raised a Series C to help us expand 🦄 We've built an extremely efficient go-to-market engine 🥇 Work with a talented team you'll learn a lot from 🙏 We care about delivering value to our awesome customers 🗣️ We are flexible in our opinions and always open to new ideas. 💡 We innovate continuously, with a focus on long-term success 🌍 We know it takes people with different ideas, strengths, backgrounds, cultures, weaknesses, opinions, and interests to make our company succeed. We celebrate our differences and are lucky to have teammates worldwide. 🤝 Buddy system: It's dangerous to go alone, so we got you a buddy 🙌. In some realms, they use the term mentor, but we don't think that is a good description. Your buddy will be mentoring you, but he/she will also be your friend and your first point of contact during the onboarding period. Other Cool Things About WorkSpan ❓ What is WorkSpan? https://www.workspan.com/what-is-workspan/ 💙 Our values : https://www.workspan.com/careers/ 🔊 Videos of events and customer speakers: https://www.youtube.com/c/WorkSpan/videos 🆕 Latest updates from WorkSpan : https://www.linkedin.com/company/workspan/posts/ WorkSpan ensures equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law. Show more Show less

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Exploring Empathy Jobs in India

Empathy is a valuable skill sought after by many employers in India across various industries. Jobs that require empathy often involve roles such as customer service representatives, counselors, social workers, and healthcare professionals. In this article, we will explore the empathy job market in India, including top hiring locations, salary ranges, career progression, related skills, and common interview questions.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Delhi
  4. Hyderabad
  5. Chennai

These major cities in India are actively hiring for empathy roles, offering a wide range of opportunities for job seekers in this skill area.

Average Salary Range

The average salary range for empathy professionals in India varies depending on the industry and level of experience. Entry-level positions may start at around ₹3-5 lakhs per year, while experienced professionals can earn upwards of ₹10-15 lakhs per year.

Career Path

A typical career path for professionals with empathy skills may include roles such as Customer Support Executive, Team Leader, Manager, and eventually moving into leadership positions such as Head of Customer Experience or Director of Client Services.

Related Skills

In addition to empathy, other skills that are often expected or helpful in empathy roles include active listening, communication skills, emotional intelligence, problem-solving abilities, and cultural sensitivity.

Interview Questions

  • What does empathy mean to you? (basic)
  • Can you provide an example of a time when you demonstrated empathy in a professional setting? (basic)
  • How do you handle difficult conversations with customers/clients? (medium)
  • How do you practice self-care to prevent burnout in a high-empathy role? (medium)
  • How would you handle a situation where a customer is upset and demanding a refund? (medium)
  • Describe a time when you had to navigate a cultural difference to empathize with a colleague or client. (medium)
  • How do you show empathy towards your team members in a leadership role? (advanced)
  • How do you balance empathy with setting boundaries in a professional setting? (advanced)
  • Can you provide an example of a complex problem you solved using empathy as a key tool? (advanced)
  • How do you ensure that your empathy towards customers/clients does not affect your objectivity in decision-making? (advanced)

Closing Remark

As you explore job opportunities in the empathy field in India, remember to showcase your empathy skills during interviews and highlight relevant experiences. With preparation and confidence, you can excel in roles that require strong empathetic abilities. Good luck in your job search!

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