18763 Empathy Jobs - Page 28

Job Summary We are looking for a customer-focused and detail-oriented Customer Support Executive to manage client queries, provide solutions, and ensure a positive customer experience. The role involves handling customer interactions via phone, email, chat, and other communication channels while maintaining service excellence. Key Responsibilities Respond promptly to customer inquiries via phone, email, chat, or ticketing systems. Identify customer needs, clarify information, and provide accurate and timely solutions. Handle and resolve complaints with professionalism and empathy. Maintain records of customer interactions, issues, and solutions in CRM systems. Coordinate with internal teams (sales, technical, operations) for issue resolution. Follow up with customers to ensure their issues are resolved and satisfaction levels are met. Provide product or service information to customers and assist in onboarding when needed. Escalate unresolved issues to higher-level support teams as required. Suggest improvements in processes, FAQs, and support documentation. Achieve set customer satisfaction (CSAT), response time, and resolution KPIs. Required Skills & Qualifications Bachelor’s degree in any discipline (preferred). Proven experience in customer service or support (voice, non-voice, or blended process). Excellent communication skills – verbal and written. Strong problem-solving, active listening, and interpersonal skills. Ability to multitask, prioritize, and manage time effectively. Proficiency in CRM tools, MS Office, and online communication platforms. Patience, empathy, and a customer-first mindset. Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Application Question(s): Current In- Hand Salary? Language: English (Required) Location: Gurgaon, Haryana (Required) Work Location: In person

About Us: Planet Spark is reshaping the EdTech landscape by equipping kids and young adults with future-ready skills like public speaking, and more. We're on a mission to spark curiosity, creativity, and confidence in learners worldwide. If you're passionate about meaningful impact, growth, and innovation—you're in the right place. Location: Gurgaon (On-site) Experience Level: Entry to Early Career (Freshers welcome!) Shift Options: Domestic | Middle East | International Working Days: 5 days/week (Wednesday & Thursday off) | Weekend availability required Target Joiners: Any (Bachelor’s or Master’s) 🔥 What You'll Be Owning (Your Impact): Lead Activation: Engage daily with high-intent leads through dynamic channels—calls, video consults, and more. Sales Funnel Pro: Own the full sales journey—from first hello to successful enrollment. Consultative Selling: Host personalized video consultations with parents/adult learners, pitch trial sessions, and resolve concerns with clarity and empathy. Target Slayer: Consistently crush weekly revenue goals and contribute directly to Planet Spark’s growth engine. Client Success: Ensure a smooth onboarding experience and transition for every new learner. Upskill Mindset: Participate in hands-on training, mentorship, and feedback loops to constantly refine your game. 💡 Why Join Sales at Planet Spark? Only Warm Leads: Skip the cold calls—our leads already know us and have completed a demo session. High-Performance Culture: Be part of a fast-paced, energetic team that celebrates success and rewards hustle. Career Fast-Track: Unlock rapid promotions, performance bonuses, and leadership paths. Top-Notch Training: Experience immersive onboarding, live role-plays, and access to ongoing L&D programs. Rewards & Recognition: Weekly shoutouts, cash bonuses, and exclusive events to celebrate your wins. Make Real Impact: Help shape the minds of tomorrow while building a powerhouse career today. 🎯 What You Bring to the Table: Communication Powerhouse: You can build trust and articulate ideas clearly in both spoken and written formats. Sales-Driven: You know how to influence decisions, navigate objections, and close deals with confidence. Empathy First: You genuinely care about clients’ goals and tailor your approach to meet them. Goal-Oriented: You’re self-driven, proactive, and hungry for results. Tech Fluent: Comfortable using CRMs, video platforms, and productivity tools. ✨ What’s in It for You? 💼 High-growth sales career with serious earning potential 🌱 Continuous upskilling in EdTech, sales, and communication 🧘 Supportive culture that values growth and well-being 🎯 Opportunity to work at the cutting edge of education innovation

Job Title: - Child Welfare Officer Job Title - Child Welfare Officer Organization - Society for Participatory Integrated Development Location - Nuh Mewat (Haryana) Employment Type : Full Time Salary : 20,000 to 22,000/- Per Month Preferred Female Candidates Only Note: Applications will be reviewed on a rolling basis; hence, applicants are encouraged to apply as early as possible and not wait until the last date. Founded in 2004, the Society for Participatory Integrated Development (SPID) is a grassroots Indian NGO committed to driving holistic, sustainable growth for marginalized communities. Operating across Delhi, Haryana, and Uttar Pradesh, SPID runs impactful programs in education, healthcare, women's empowerment, and livelihoods to bring lasting change to underserved families Position Overview: The Child Welfare Officer will be responsible for ensuring the safety, protection, rights, and holistic development of children within the program area. The role includes identifying vulnerable children, ensuring access to essential services like health, education, nutrition, and protection, and supporting families and communities in building child-friendly environments. Key Responsibilities Case Management & Individual Care Planning Prepare and maintain individual care plans for each child in the institution. Conduct social investigation reports and home studies as required. Ensure regular follow-ups, case reviews, and appropriate interventions for each child’s development and rehabilitation. Coordination with Authorities Liaise with the Child Welfare Committee (CWC), Juvenile Justice Board (JJB), District Child Protection Unit (DCPU), and other relevant authorities. Facilitate production of children before the CWC or JJB as required. Rehabilitation and Reintegration Work toward the restoration, foster care, adoption, or aftercare of children as per their needs. Assist in linking children with vocational training, education, healthcare, and counselling services. Monitoring and Reporting Maintain updated records of all children in the prescribed formats. Submit monthly progress reports to the Superintendent of CCI, Counsellor and DCPU. Ensure timely updating of the TrackChild Portal or other designated information systems. Child Rights and Safeguarding Ensure that child rights are protected and that the institution follows the Standards of Care under the JJ Act. Identify and report any cases of abuse, neglect, or exploitation. Capacity Building Attend and participate in training programs and workshops. Guide and orient staff regarding child protection policies and individual care approaches. Qualifications & Skills: Essential Qualification: Degree in Social Work, Psychology, Sociology, or Law. Desirable: Prior experience working with children in difficult circumstances or institutional care. Strong understanding of JJ Act, 2015 and related child protection mechanisms. Good communication, documentation, and coordination skills. Skills & Competencies: Strong interpersonal and communication skills. Empathy and sensitivity while working with children and families in difficult circumstances. Documentation and report-writing ability. Proficiency in local language and basic computer skills (MS Word, Excel). Ability to work independently and in team settings. How to Apply interested candidates are requested to share their updated resume/CV at hr@spidsociety.org with the subject line “Application for - Child Welfare Officer” In case of any query please contact at Human Resource Job Type: Full-time Pay: ₹20,000.00 - ₹22,000.00 per month Work Location: In person

Job Title: Sales & Marketing Head Role Overview The Sales & Marketing Head will lead the company’s revenue growth initiatives by building a strong sales pipeline, forging partnerships, and executing impactful marketing campaigns. The role demands a balance of strategic thinking and on-ground execution to position the company as the first choice for premium long-stay accommodation for students and working professionals. Key Responsibilities Sales Strategy & Execution Develop and implement sales strategies to achieve occupancy and revenue targets across all properties. Drive direct sales through B2C channels (students, working professionals) and B2B partnerships (colleges, corporates, relocation agencies, travel platforms). Build and manage a high-performance sales team with clear KPIs (occupancy %, cost of acquisition, conversion rates). Establish and maintain strong relationships with educational institutions, corporates, and channel partners. Conduct regular market mapping and competitor analysis to refine pricing and positioning strategies. Marketing Strategy & Brand Building Create a strong brand identity aligned with the company’s premium positioning. Develop integrated marketing campaigns across digital, offline, referral, and influencer channels. Oversee performance marketing (Google Ads, Facebook/Instagram Ads, SEO, SEM) to drive qualified leads. Plan and execute offline activations such as campus events, corporate tie-ups, and trade fairs. Implement referral programs and loyalty initiatives to increase retention and word-of-mouth marketing. Customer Experience & Insights Ensure sales and marketing efforts align with exceptional customer experience, from lead generation to post-stay feedback. Leverage customer insights and data analytics to improve targeting, conversion, and retention strategies. Budgeting & Reporting Prepare and manage the annual sales & marketing budget. Track, measure, and report performance against key metrics (Occupancy %, CPL, CAC, ROI). Present regular performance updates and market insights to leadership. Key Performance Indicators (KPIs) Occupancy Rate (%) Cost per Lead (CPL) & Customer Acquisition Cost (CAC) Conversion Rate (%) from leads to bookings Average Length of Stay & Retention Rate Brand Awareness Metrics & Digital Engagement Revenue per Available Room (RevPAR) Qualifications & Experience MBA or equivalent in Sales, Marketing, or related field. 8–12 years of experience in sales and marketing, preferably in hospitality, co-living, student housing, or real estate. Proven track record of achieving revenue and occupancy targets. Strong understanding of digital marketing, B2B sales, and brand positioning. Excellent leadership, negotiation, and relationship-building skills. Competencies Strategic Mindset – Ability to design long-term growth plans while managing immediate results. Execution Excellence – Hands-on approach to driving campaigns and closing deals. Data-Driven Decision Making – Comfortable using analytics to guide strategy. Customer-Centric – Deep empathy for the needs of students and working professionals. Collaboration – Works cross-functionally with operations, finance, and product teams.

Expected Annual Earnings: ₹20 Lakhs to ₹30 Lakhs Base Salary + Performance Incentives Additional Benefits: ₹25 Lakh Medical Insurance coverage Sponsored Domestic & International Trips for top performers Work with International Teams and fast-paced leadership Access to high-quality training, mentorship, and career acceleration opportunities Role Overview As a Business Development Associate – UK Division , your primary responsibility will be to engage, guide, and convert high-intent student leads who aspire to study in the UK. This is a performance-driven role ideal for those with passion, empathy, and a hunger for growth. Key Responsibilities Connect with qualified leads via phone, WhatsApp, Zoom, and email. Build trust and guide students through the UK university admission journey. Convert inquiries into enrolled clients through strategic, student-first consultation. Achieve and exceed monthly conversion targets. Maintain accurate lead status and notes on our CRM system (ClickUp). Collaborate closely with counseling, marketing, and international operations teams. What We're Looking For Experience: Minimum 1 year of experience in counseling or recruiting students for UK universities . Communication: Fluent English with excellent interpersonal skills. Sales Mindset: Confident, empathetic, and consultative selling approach. Goal-Oriented: Ability to meet performance targets and manage multiple leads. Tech-Savvy: Familiarity with tools like CRM, ClickUp, Zoom, and email workflows. Work Location Options Hybrid (mix of office + remote) Remote (Work From Home) Or from any of our offices across India : Delhi Mumbai Pune, Maharashtra Ahmedabad, Gujarat Chennai, Tamil Nadu Hyderabad, Telangana Kochi, Kerala Bangalore, Karnataka Dehradun, Uttarakhand We offer the flexibility to choose the mode and city that works best for you , as long as you're performance-focused and aligned with our mission. About Us Higher Education Centre , a venture by Trula Overseas Pvt Ltd , is on a mission to democratize access to global education. Through our growing portfolio of brands—including We Make Doctors , Career Ladder , and Trula Web —we’ve empowered thousands of students to achieve their international academic dreams. With the UK becoming a top destination for higher education, we’re expanding fast—and looking for ambitious professionals with prior UK counseling or recruitment experience to lead the charge. Why Join Us? At Higher Education Centre, you're not just taking a job—you’re joining a movement. We're creating a future where global education is accessible to all , and we need driven, talented professionals like you to make that future a reality.

Admission counsellor (overseas) An Overseas Admission Counsellor plays a critical role in guiding and supporting students aspiring to pursue higher education abroad. They act as mentors and advisors, helping students navigate the complex process of selecting, applying to, and gaining admission to international universities and institutions. Here's a breakdown of the typical responsibilities, qualifications, and skills associated with this role: Responsibilities Student Counselling and Guidance : Counsellors assess student backgrounds, goals, and preferences to provide information on international programs, institutions, and countries. They guide students in choosing suitable study options. Application Assistance : Counsellors assist with the entire application process, including gathering documents, completing forms, and meeting deadlines. They also guide students in preparing application materials and coordinate with educational institutions. Visa and Immigration Support : They provide information and support for visa applications and immigration regulations, helping students understand and meet requirements. Pre-departure and Post-arrival Support : Counsellors may organize orientation sessions and offer information on accommodation, travel, and cultural adaptation. Information Dissemination & Networking : They conduct sessions for students and parents and stay updated on admission requirements, visa regulations, and international education developments. They also collaborate with institutions and relevant organizations. Qualifications Education : A Bachelor's degree in a relevant field is typically required. Language Skills : Proficiency in English is essential. Key skills Communication Skills: Excellent communication is vital for interacting with students, parents, and institutions. Counselling Skills: Empathy, active listening, and understanding student needs are essential. Organizational Skills: Managing tasks, records, and deadlines is important. Problem-Solving Skills: The ability to address challenges is crucial. Cultural Awareness and Sensitivity: Understanding diverse backgrounds is key to effective advising. Customer Service: A customer-centric approach is valuable. Sales and Marketing (in some roles): Some positions may require these skills for recruitment. This role requires a diverse skill set for individuals passionate about helping students achieve their international education goals Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Paid sick time Ability to commute/relocate: Kondayampalayam, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Telemarketing: 1 year (Preferred) Language: English (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person Expected Start Date: 18/08/2025

Position: Sr. Home Care Female Nurse Experience: 3-5+ years Location : Bangalore, Karnataka, India Shift: Morning Shift/ Night Shift (12hrs duty) Shift Timings: ( 08.00 am - 08.00 pm) / (08.00 pm - 08.00 am) Job Summary: We are hiring full-time nurses who will stay at the home and work exclusively for us. The Home Care Female Nurse provides compassionate, professional nursing care to patients in our homes, monitoring health conditions, administering medications, and supporting patients and families. The role involves close collaboration with healthcare teams to ensure quality, safe, and personalized patient care. Key Responsibilities: Assess patient health, develop, and update individualized care plans. Administer medications, treatments, and specialized care Follow healthcare regulations and safety protocols. Maintain accurate patient documentation and report changes in health. Coordinate with healthcare providers to support holistic care. Handle medical emergencies and coordinate necessary services. Qualifications: Education: Diploma or Bachelor's in Nursing (BSN)/GNM Experience: 5 years Preferred experience in home care or similar settings. Skills: Clinical expertise, strong communication, empathy, and the ability to work independently. Work Environment: The role requires travel to patient homes, often within a designated area or region. May involve working with patients of varying physical and emotional needs. TEAMS & CONDITIONS : · Female NURSE able to speak KANNADA /TAMIL · SHOULD SPEAK GOOD ENGLISH · CLEAN AND NEAT · SHOULD COME IN UNIFORM OR WHITE COAT · OFFICIAL MOBILE WILL BE GIVEN FOR EVERY HOUR UPDATE NOTE: · FOOD WILL NOT BE PROVIDED BY US . PREFERRING FEMALE NURSE . Accommodation will be provided . Kindly share the CV to this number Contact details : 7483432701 Job Type: Full-time Schedule: Morning shift Night shift Weekend availability Experience: Home care Nursing: 2 years (Preferred) Hospital: 4 years (Preferred) Work Location: In person Job Type: Full-time Pay: ₹35,000.00 - ₹45,000.00 per month Experience: Home care Nursing: 2 years (Preferred) Hospital: 4 years (Preferred) Work Location: In person

About Us: Planet Spark is reshaping the EdTech landscape by equipping kids and young adults with future-ready skills like public speaking, and more. We're on a mission to spark curiosity, creativity, and confidence in learners worldwide. If you're passionate about meaningful impact, growth, and innovation—you're in the right place. Location: Gurgaon (On-site) Experience Level: Entry to Early Career (Freshers welcome!) Shift Options: Domestic | Middle East | International Working Days: 5 days/week (Wednesday & Thursday off) | Weekend availability required Target Joiners: Any (Bachelor’s or Master’s) 🔥 What You'll Be Owning (Your Impact): Lead Activation: Engage daily with high-intent leads through dynamic channels—calls, video consults, and more. Sales Funnel Pro: Own the full sales journey—from first hello to successful enrollment. Consultative Selling: Host personalized video consultations with parents/adult learners, pitch trial sessions, and resolve concerns with clarity and empathy. Target Slayer: Consistently crush weekly revenue goals and contribute directly to Planet Spark’s growth engine. Client Success: Ensure a smooth onboarding experience and transition for every new learner. Upskill Mindset: Participate in hands-on training, mentorship, and feedback loops to constantly refine your game. 💡 Why Join Sales at Planet Spark? Only Warm Leads: Skip the cold calls—our leads already know us and have completed a demo session. High-Performance Culture: Be part of a fast-paced, energetic team that celebrates success and rewards hustle. Career Fast-Track: Unlock rapid promotions, performance bonuses, and leadership paths. Top-Notch Training: Experience immersive onboarding, live role-plays, and access to ongoing L&D programs. Rewards & Recognition: Weekly shoutouts, cash bonuses, and exclusive events to celebrate your wins. Make Real Impact: Help shape the minds of tomorrow while building a powerhouse career today. 🎯 What You Bring to the Table: Communication Powerhouse: You can build trust and articulate ideas clearly in both spoken and written formats. Sales-Driven: You know how to influence decisions, navigate objections, and close deals with confidence. Empathy First: You genuinely care about clients’ goals and tailor your approach to meet them. Goal-Oriented: You’re self-driven, proactive, and hungry for results. Tech Fluent: Comfortable using CRMs, video platforms, and productivity tools. ✨ What’s in It for You? 💼 High-growth sales career with serious earning potential 🌱 Continuous upskilling in EdTech, sales, and communication 🧘 Supportive culture that values growth and well-being 🎯 Opportunity to work at the cutting edge of education innovation

About Us: Planet Spark is reshaping the EdTech landscape by equipping kids and young adults with future-ready skills like public speaking, and more. We're on a mission to spark curiosity, creativity, and confidence in learners worldwide. If you're passionate about meaningful impact, growth, and innovation—you're in the right place. Location: Gurgaon (On-site) Experience Level: Entry to Early Career (Freshers welcome!) Shift Options: Domestic | Middle East | International Working Days: 5 days/week (Wednesday & Thursday off) | Weekend availability required Target Joiners: Any (Bachelor’s or Master’s) 🔥 What You'll Be Owning (Your Impact): Lead Activation: Engage daily with high-intent leads through dynamic channels—calls, video consults, and more. Sales Funnel Pro: Own the full sales journey—from first hello to successful enrollment. Consultative Selling: Host personalized video consultations with parents/adult learners, pitch trial sessions, and resolve concerns with clarity and empathy. Target Slayer: Consistently crush weekly revenue goals and contribute directly to Planet Spark’s growth engine. Client Success: Ensure a smooth onboarding experience and transition for every new learner. Upskill Mindset: Participate in hands-on training, mentorship, and feedback loops to constantly refine your game. 💡 Why Join Sales at Planet Spark? Only Warm Leads: Skip the cold calls—our leads already know us and have completed a demo session. High-Performance Culture: Be part of a fast-paced, energetic team that celebrates success and rewards hustle. Career Fast-Track: Unlock rapid promotions, performance bonuses, and leadership paths. Top-Notch Training: Experience immersive onboarding, live role-plays, and access to ongoing L&D programs. Rewards & Recognition: Weekly shoutouts, cash bonuses, and exclusive events to celebrate your wins. Make Real Impact: Help shape the minds of tomorrow while building a powerhouse career today. 🎯 What You Bring to the Table: Communication Powerhouse: You can build trust and articulate ideas clearly in both spoken and written formats. Sales-Driven: You know how to influence decisions, navigate objections, and close deals with confidence. Empathy First: You genuinely care about clients’ goals and tailor your approach to meet them. Goal-Oriented: You’re self-driven, proactive, and hungry for results. Tech Fluent: Comfortable using CRMs, video platforms, and productivity tools. ✨ What’s in It for You? 💼 High-growth sales career with serious earning potential 🌱 Continuous upskilling in EdTech, sales, and communication 🧘 Supportive culture that values growth and well-being 🎯 Opportunity to work at the cutting edge of education innovation

Job Description (JD)|Parent Coordinator (Female Candidates Only) Job Title Parent Coordinator Location Bangalore Industry Education, Training & Development Qualification Any Graduate / Postgraduate Experience 0 - 5 Years Employment Type Full-Time (Female Candidates Only) About Elements Kids Elements Kids (a unit of Elements Educare Pvt Ltd ) is a professionally managed chain of preschools that has been nurturing young minds for 15 years by imparting high standards of education and care to children. Co-founded by IIM alumni , the institute has built a strong reputation over the years. It operates on the values of transparency, mutual respect, and ethics and is looking for like-minded individuals to join its mission and contribute to the growth of all stakeholders. Key Responsibilities: · Maintain smooth communication between parents, teachers, and school administration. · Serve as the primary contact for parents, addressing inquiries, concerns, and feedback. · Actively monitor classroom activities, student behavior, and staff to ensure a safe and productive learning environment. · Support teachers in managing children’s developmental progress, ensuring emotional and academic needs are met. · Assign and monitor the cleanliness and hygiene routines in the center. · Coordinate and facilitate parent-teacher meetings, school events, and community-building activities. · Monitor and assist in resolving student-related concerns by collaborating with parents, teachers, and counselors. · Develop and implement an efficient documentation and filing system for student progress and parent interactions. · Engage in daily operations of the school, ensuring smooth functioning across classrooms and the facility. · Assist in the transition and adjustment of new students, providing support for their emotional and developmental needs. · Encourage and coordinate parental involvement in school activities, volunteering, and student support initiatives. · Provide hands-on support during school events, parent engagement programs, and workshops. · Regularly check in on student well-being and progress, providing updates to parents as needed. · Maintain accurate records of parent interactions, student concerns, and resolutions to foster clear communication. · Guide parents on school policies, Montessori principles, and their child’s learning journey. Maintain and manage data, information and reports across office systems. Develop and implement an efficient documentation and filing system. · Encourage and coordinate parental participation in school activities, volunteering opportunities, and student support initiatives. · Work closely with teachers and staff to ensure a nurturing and inclusive school environment for children. · Develop and share newsletters, updates, and communication materials to keep parents informed about school events and student progress. · Address student-related concerns by collaborating with parents, teachers, and school counselors to implement effective solutions. Required Skills: Data Management & Documentation Report Preparation & Analysis MS Office (Excel, Word, PowerPoint) & Email Handling Strong Attention to Detail Strong interpersonal and communication skills, both verbal and written. · Ability to manage relationships with parents, staff, and school leadership effectively. · Organizational and event planning skills. · Empathy, patience, and a problem-solving mindset. · Proficiency in MS Office and digital communication platforms. Interested candidates can apply by sending their resumes to careers@elementskids.com Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Ability to commute/relocate: Varthur, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Where do you stay in Bangalore? Kindly mention the exact area. Education: Bachelor's (Required) Work Location: In person

Job Profile: Product Manager II – Growth & Consumer Experience Location: Bangalore, Karnataka (Onsite) Experience: 4–6 years in product management, with strong experience in B2C products and growth-led impact. About CREW CREW is an AI-powered Travel and Lifestyle concierge, built to let customers offload their life’s to-dos and get them done effortlessly. We are reimagining the experience of getting things done, from travel to gifting to errands - with no friction, 10x faster execution, and moments of delight that keep people coming back. This role will put you in the driver’s seat of how CREW grows: from first-time user to loyal member, by owning the consumer-facing product and growth levers end-to-end. Why this role matters CREW is in the exciting 0-to-1-to-scale phase. We have early PMF signals, but the next frontier is accelerating user growth, engagement, and retention while keeping the experience magical. You’ll be the PM who ensures CREW: Attracts the right customers. Activates them into their “aha moment” fast. Keeps them coming back with increasingly personalised and valuable experiences. This isn’t just growth hacking - it’s building a sustainable, scalable growth engine rooted in deep consumer understanding. What are we looking for? 4–6 years of product management experience, with at least 3 years in B2C products. Proven track record of driving measurable growth (activation, engagement, retention, or revenue). - Deep consumer empathy - you can understand motivations, anxieties, and triggers that drive behaviour. - Data-driven mindset - fluent in funnels, cohorts, A/B testing, and product analytics. - Experimentation DNA - you’re comfortable shipping quickly, learning fast, and iterating relentlessly. Exposure to AI-powered products or a strong interest in leveraging AI for personalisation and growth. Strong collaboration and storytelling skills to align teams around growth priorities. What will you get to do here? Shape the consumer growth strategy for a high-ambition, high-potential 0-to-1 product. Blend growth hacking speed with long-term platform thinking. Build features that directly influence how users discover, fall in love with, and stick with CREW. Collaborate with world-class peers across product, design, engineering, marketing, and AI. We are an equal opportunity employer and all qualified applicants will receive consideration without regard to race, colour, religion, sex, disability status, or any other characteristic protected by law.

About the Role: Grade Level (for internal use): 12 The Team: The Chemical Insights team is growing as it builds market intelligence and insight across the commodity chemicals sector. This team is in constant dialogue with the industry to understand market dynamics and create market outlooks for key petrochemicals. This team connects with groups across S&P Global to understand linkages across the industry, from upstream energy cost impacts to circularity influences and macroeconomic drivers of demand. We interact with associations, producers, consumers, traders, and transportation providers, with individuals up to and including board level executives. Responsibilities and Impact: This role is an opportunity to provide research into a core group of strategically important polymer products and support the development and growth of a market analytics business line. The successful candidate will become the ‘face’ of S&P Global Commodity Insights for the polymer products covered in their region. We are seeking an expert with deep market and subject matter knowledge of the South Asia polymers markets – namely polyolefins and styrenics with experience in other polymers an added advantage. The successful candidate will have commercial or corporate planning experience, will have excellent communication skills, and bring with them a network of industry contacts. The successful candidate joins at a time of unprecedented change within the industry, with climate change, energy transition and plastic waste gaining ever-increasing importance in reporting and decision-making. The successful candidate will be expected to provide thought leadership on how polymers in these regions will change in the face of these environmental pressures. The team is looking to leverage S&P Global’s wider expertise and experience in emerging technologies such as Artificial Intelligence and Machine Learning. The right candidate will be able to influence the role that these technologies play in revolutionising the ways that we gather and deliver market intelligence. The candidate may have already spent time in market research and consulting roles as a specialist or been a commercial leader within the polymers industry. Entrepreneurial and with the gravitas to represent the organization across the C-suite, world class presentation skills are a requirement for the candidate to represent the company as a key-note speaker at industry events. Lead assigned regions polymers market outlooks including supply/demand balances, trade flows, and price forecasts Build and maintain long-term relationships with key industry associations, customers and market participants Attend regular industry events such as APIC, GPCA, etc. Collaborate with other individuals and teams to ensure accuracy and timeliness of information and publications to clients Engage with clients as necessary, supporting requests for insight, data and analysis What We’re Looking For: Required Skills: - Bachelor of Science degree in Chemical Engineering, Chemistry or suitable numerate discipline, MBA an advantage 10+ years of career experience in a chemical operating company, market research or consulting business related to Polymers. Expert with deep market and subject matter knowledge of the South Asia polymers markets – namely polyolefins and styrenics with experience in other polymers an added advantage. Significant experience in market intelligence, strategic/production planning, writing of detailed market or technical reports Strong data manipulation, modelling and analytical skills, with keen attention to detail Strong customer/client interaction skills while exhibiting a high degree of empathy Demonstrated track record of team collaboration and achieving results About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit http://www.spglobal.com/commodity-insights . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), RESECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 318791 Posted On: 2025-08-14 Location: Gurgaon, Haryana, India

JOB DESCRIPTION: CLUSTER COORDINATOR ABOUT AKSHAR FOUNDATION: Akshar Foundation is a pioneering nonprofit organization based in Assam, working to create a scalable model of education that integrates academic learning with practical, skill-based training. Our mission is to transform government schools into centres of excellence that not only impart knowledge but also equip students with real-life skills, environmental values, and vocational competencies. With a focus on sustainability, inclusivity, and innovation, we operate across multiple districts in collaboration with government stakeholders, educators, and communities. Our unique model includes peer teaching, plastic recycling, vocational training, and environmental awareness — designed to break the cycle of poverty and empower children to become responsible and self-reliant citizens. At Akshar Foundation, we believe in building grassroots leaders who drive change and ensure quality education for every child. Job Title: Cluster Coordinator Location: Sivasagar, Assam Employment Type: Full-Time Role Summary: The Cluster Coordinator will be responsible for supervising and driving the reform and implementation of the Akshar Education Model across five government schools in Sivasagar district, Assam. This role involves close collaboration with school heads, Akshar’s leadership team, and field coordinators to understand on-ground needs and ensure the effective execution of planned educational initiatives. Key Responsibilities: Oversee and supervise the implementation of the Akshar Education Model in 5 government schools in Sivasagar district. Collaborate with school heads, Akshar’s leadership team, and coordinators to identify requirements and plan school-level activities. Lead and manage a team of 5 Schools Coordinators and 10 Schools Assistant to ensure smooth program implementation. Work closely with the senior leadership team to plan and strategize for successful program rollout. Build and maintain strong relationships with school heads, government teachers, officials, and other key stakeholders. Qualifications & Skills: Graduation/ Postgraduate. Minimum 3 years of relevant work experience. Experienced in schools, educational programs, or NGOs will be an added advantage. Experience in teacher training is desirable. Proficiency in English and Assamese (spoken, written, and reading). Strong proficiency in Microsoft Office tools, particularly Excel, for data analysis and reporting. Behavioral Competencies: Excellent communication and interpersonal skills. Strong organizational and time management abilities. Leadership skills to effectively guide and motivate a team. Problem-solving mindset with keen attention to detail. Empathy and cultural sensitivity while working in diverse school environments. High sense of accountability and ownership of responsibilities.

Job requisition ID :: 86539 Date: Aug 14, 2025 Location: Delhi Designation: Associate Entity: Deloitte Haskins & Sells Chartered Accou Your potential, unleashed. India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The Team Innovation, transformation and leadership occur in many ways. At Deloitte, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help you lead in the markets where you compete. Learn more about our Tax Practice. Your work profile As an Associate in our Transfer Pricing team, you will build and nurture positive working relationships with teams and clients with the intention to exceed client expectations. You will: Assist in preparing Transfer Pricing documentation (Local File & Master File) as per Indian regulations. Support in conducting functional, asset, and risk (FAR) analysis of clients. Perform benchmarking studies using databases like Prowess or Capitaline. Assist in preparing transfer pricing reports and supporting documentation for clients. Support in responding to transfer pricing audits and assessments. Assist in preparing and filing income tax returns for corporates and individuals. Support in TDS/TCS compliance, including review and filing of returns. Work on advance tax computations, tax provisioning, and reconciliation. Support in drafting responses to income tax notices and preparing submissions for assessments or appellate proceedings. Desired qualifications CA intermediate and Graduate Strong Technical Knowledge & clarity of concepts Leadership Qualities Creative and Innovative thinking Effective communication and presentation skills People’s person Persistent and persuasive Location and way of working Base location: Delhi This profile involves frequent travelling to client locations. Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs. Your role as an Associate We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. In addition to living our purpose, Assistant Managers across our organization must strive to be: Inspiring - Leading with integrity to build inclusion and motivation Committed to creating purpose - Creating a sense of vision and purpose Agile - Achieving high-quality results through collaboration and Team unity Skilled at building diverse capability - Developing diverse capabilities for the future Persuasive / Influencing - Persuading and influencing stakeholders Collaborating - Partnering to build new solutions Delivering value - Showing commercial acumen Committed to expanding business - Leveraging new business opportunities Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s) Managing change - Responding to changing environment with resilience Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive. How you’ll grow Connect for impact Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report. Empower to lead You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters. Drive your career At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. Everyone’s welcome… entrust your happiness to us Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.

Job requisition ID :: 87743 Date: Aug 14, 2025 Location: Delhi Designation: Assistant Manager Entity: Deloitte Touche Tohmatsu India LLP Controls Assurance Internal Audit: Assistant Manager Your potential, unleashed. India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team Controls Assurance is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies the what, how, and why of change so you’re always ready to act ahead. Learn more about Audit & Assurance Practice Your work profile As an Assistant Manager in our Internal Audit Team, you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - Key Job Responsibilities • Leading / execution of Internal Audit /Concurrent Audit/Advisory engagements in the BFSI domain • Ability to effectively perform the technical components of risk assessments to provide an accurate view of the client’s current risk state • Ability to perform end-to-end business process analyses and design • Ability to gather, synthesize, and analyze data using appropriate tools and technologies • Ability to assess and design internal controls by applying an understanding of internal control design frameworks and regulatory requirements • Ability to understand the client’s business, interpret sector trends, and learn leading practices • Ability to effectively interact with colleagues and clients of varying backgrounds to effectively serve clients • Ability to enhance quality and efficiency of recommended conduct risk solutions by applying relevant frameworks, conducting research, and performing analyses • Ability to conduct internal audits by leveraging approved processes and methodologies • Ability to set the stage for a successful assessment of client’s internal audit processes and controls by collecting and organizing data • Ability to enhance quality of assurance engagements by identifying risks, performing testing, researching governing regulations, and developing reports • Ability to form a core Extended Enterprise Risk Management (EERM) skillset through proactively conducting research, and participating in internal and external initiatives • Ability to enhance quality of EERM solutions by effectively applying relevant frameworks, conducting research, and performing analyses Controls Assurance Internal Audit: Assistant Manager • Ability to enhance effectiveness of the client’s ORM system analysis • Ability to leverage industry leading tools and frameworks to increase effectiveness of ORM solutions • Ability to form a core technology and data risk skillset through proactively conducting research, and participating to internal and external initiatives • Ability to leverage industry leading frameworks, methods, and tools to increase effectiveness of technology and data risk solutions Desired qualifications • 3 – 5 years’ post qualification experience in Internal Audit, preferably working in the in the BFSI domain • CA/MBA with post-qualification experience in BFSI space • Understanding / Exposure to regulations (RBI, IRDA, SEBI) • Working with any of the Big 4/Large consulting firms and having experience of internal / statutory audits of financial services clients • Candidates from the industry, should preferably have experience of working with the compliance / internal audit / risk management function / operations department of the above-mentioned entities • Strong knowledge of processes and systems in their respective area of operations • Strong knowledge and understanding of the financial Services Industry • Should have the ability to multitask and managing multiple project • Strong project management capabilities and have experience of managing team • Strong interpersonal skill and well-spoken Location and way of working • Base location: Mumbai • This profile involves frequent / occasional travelling to client locations based on the project/engagement requirement. • Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs. Your role as an Assistant Manager We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. In addition to living our purpose, Assistant Manager across our organization must strive to be: • Inspiring - Leading with integrity to build inclusion and motivation • Committed to creating purpose - Creating a sense of vision and purpose • Agile - Achieving high-quality results through collaboration and Team unity • Skilled at building diverse capability - Developing diverse capabilities for the future • Persuasive / Influencing - Persuading and influencing stakeholders • Collaborating - Partnering to build new solutions • Delivering value - Showing commercial acumen • Committed to expanding business - Leveraging new business opportunities Controls Assurance Internal Audit: Assistant Manager • Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization • Effective communication – Must be well abled to have well-structured and wellarticulated conversations to achieve win-win possibilities • Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s) • Managing change - Responding to changing environment with resilience • Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision • Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems • Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte • Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviors and attitudes to become more inclusive. How you’ll grow Connect for impact Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report. Empower to lead You can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters. Drive your career At Deloitte, you are encouraged to take ownership of your career. We recognize there is no one size fits all career path, and global, cross-business mobility and up / re-skilling Controls Assurance Internal Audit: Assistant Manager are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. Everyone’s welcome… entrust your happiness to us Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.

Delhi Edelman – Digital / Full-Time / On-Site Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. What Does This Role Offer? Edelman India Digital is looking for dynamic and self-driven professional to join our team at Delhi NCR. This is a mid-managerial role in the world’s largest PR Agency and a global communications firm. Therefore, it offers a vast platform of professional peer community working with an array of clients in the region. The professional is expected to help achieve the business goals of our clients. You will be involved in executing complex B2B marketing campaigns across a variety of paid media channels (Google, Facebook, Instagram, LinkedIn and other Partners).This position will play a key role in developing and planning account-based media, display and search strategies for array of key clients, executing against the plan, and make you conditioned to question status quo and culture original thinking. Key Roles and Responsibilities Bring in start-up work ethics to hone full funnel B2B account based marketing programs firmly grounded on robust performance marketing offerings Introduce and refine Programmatic/Search/Social-led audience strategies, and to advance digital strategy to truly elevate paid media efforts to not only exceed immediate campaign goals, but to help marketing objectives exceed business objectives. Define and tailor performance metrics that are audience-first, client-focused Identify the most effective marketing materials, channels, and messaging for key accounts with and account-based marketing mindset Bring efficiencies in analysis and optimization of client's strategic accounts and always-on activities, measure what matters for long term client success, rather than only point-in-time campaign performance Ability to evaluate cutting-edge mastech on the horizon and ensure readiness to procure, implement and manage new martechl Hone proficiency in bidding strategy and track bids in line with marketing objectives and budgets to maintain desired ranking on select search engines Bring in competitive intelligence from all things digital - Web, Social, Search Hone proficiencies in Pay Per Click (PPC), Display Marketing, Search Engine Optimization, Social Media Marketing, Social Media Marketing, UAC & Shopping Campaigns. Embrace Edelman capabilities, IP, and resources, and know when to apply them strategically to solve client business objectives Engage, develop, and lead talent to build a high-performance integrated team by establishing common grounds and instill inspiration Profile Requirements (Job Specifications) Educational Qualifications: Graduate/Post-Graduate in relevant disciplines: Business, Marketing, STEM subjects, Engineering Age (Preferred): No Experience Required: 2-3 years of experience in performance marketing in primarily B2B scenarios Competencies Required Experience in all aspects of paid media including Google AdWords, Bing, Display, Facebook Proficiency in Google's Suite of Analytics Reporting, Dashboarding for Executives and Senior Leadership Hands on experience with any one from following will be added advantage: DMP / CDP / CRM / Marketing Automation Soft Skills: Digital savviness and clarity in verbal / written communication, organizational skills, attention to detail and time management We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Service Engineer II Hyderabad, Telangana, India Date posted Aug 14, 2025 Job number 1856266 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Service Engineering Employment type Full-Time Overview Are you passionate about cloud computing, obsessed with customer experience, and skilled at translating complex technical issues into clear, transparent communication? Do you thrive in high-stakes, fast-paced environments and want to play a pivotal role in how Microsoft shows up for customers during moments that matter most? If so, the Azure Customer Experience (CXP) team has the opportunity for you. Microsoft Azure is one of the most exciting and strategic products at Microsoft—powering mission-critical workloads for enterprises, governments, and startups around the world. Azure delivers on-demand, hyper-scale infrastructure and platforms via Microsoft's global data centers, enabling customers to build, host, and scale their applications with confidence. The Customer Reliability Engineering (CRE) team within Azure CXP is a top-level pillar of Azure Engineering responsible for world-class live-site management, customer reliability engagements, and modern customer-first experiences at scale. Our “no dead-ends” philosophy ensures that every customer, regardless of size or scale, can realize their full potential through the Microsoft Cloud. We are seeking a decisive, detail-oriented Customer Communications Manager who will serve as the customer’s voice and advocate during high-severity incidents across Microsoft Azure. You will work closely with incident managers, engineering responders, and field stakeholders to shape and deliver clear, timely, and action-oriented communications during outages, security events, service retirements, and other high-impact scenarios. This is a critical, customer-facing role requiring exceptional writing skills, calm leadership during ambiguity, and a passion for building customer trust through transparency and clarity. You’ll work at the intersection of customer support, technical operations, and communications—and you’ll help shape how Microsoft communicates during crises, preemptively and retrospectively. Qualifications Required Qualifications 2-4+ years of experience in cloud operations, technical communications, incident response, or SRE roles in platforms like Azure, AWS, or GCP. Must have enterprise in a 24×7×365 enterprise environment. Exceptional written communication skills—able to distill complex technical topics into clear, concise, and customer-appropriate language under pressure. Strong cross-team collaboration skills—able to align stakeholders and drive messaging consensus across Engineering, Comms, Support, and Field. Demonstrated ability to make quick decisions and prioritize customer needs during ambiguity and chaos. Understanding of incident management frameworks (e.g., ITIL) and customer communication strategies during high-impact events. Strategic thinking and a customer-first mindset; able to advocate for improvements in platform transparency and experience. Excellent problem-solving, judgment, and decision-making skills. BS/BA in Communications, History, English, Engineering, Computer Science, or equivalent experience. Preferred Qualifications Some familiarity with service health platforms and tooling for communicating incident status at scale (e.g., Azure Service Health, SHP, ICET, Status Page). 5+ years experience managing or leading customer communications for high-severity incidents or outages. Prior experience as an Incident Commander, Crisis Comms Manager, or Live Site Engineering lead. Familiarity with cloud resiliency patterns, failover models, and recovery scenarios. Experience with AI/ML-based tooling for incident detection, log correlation, or predictive alerting is a plus. Certifications in cloud technologies (Azure, AWS, GCP), ITIL, or SRE frameworks are desirable. Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide the clarity and confidence they need during moments of uncertainty. Join us in shaping the voice of Microsoft Azure in the eyes of the world. #azcre #cxpcomms #azreliability Responsibilities To be successful in this role, you must bring customer empathy, crisp communication instincts, and the ability to lead with clarity under pressure. You will: Serve as the primary author and approver of customer-facing communications during service incidents (SEV0/SEV1/SEV2), coordinating across Engineering, Support, PM, and Field. Ensure every message to customers reflects transparency, empathy, and actionability, even in high-pressure and fast-moving environments. Actively partner with Incident Commanders to stay synchronized on technical developments and customer impact during live-site events. Review telemetry, support signals, and field input to guide communication strategy and tailor messaging to affected audiences. Participate in the on-call rotation as a Customer Communications Lead, contributing to a 24/7 response model. Contribute to Post-Incident Reviews (PIRs) by documenting impact, customer experience themes, and communication effectiveness. Work with tooling and platform teams to enhance the automation and targeting of service notifications, especially in Azure Service Health. Champion communication best practices, including ETA consistency, mitigation clarity, and consistent updates throughout the incident lifecycle. Help build communication playbooks and scalable frameworks for maintenance and retirement events. Partner with product, support, and engineering teams to identify improvements in customer readiness and self-serve guidance. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Service Engineering Manager Hyderabad, Telangana, India Date posted Aug 14, 2025 Job number 1855848 Work site Up to 50% work from home Travel 0-25 % Role type People Manager Profession Software Engineering Discipline Service Engineering Employment type Full-Time Overview Are you passionate about cloud computing, obsessed with customer experience, and driven to resolve complex issues under pressure? Do you thrive in high-stakes, live environments and want to play a pivotal role in ensuring the reliability of Microsoft’s cloud platform? If so, the Azure Customer Experience (CXP) team has the opportunity for you. Microsoft Azure is one of the most exciting and strategic products at Microsoft—powering mission-critical workloads for enterprises, governments, and startups around the world. Azure delivers on-demand, hyper-scale infrastructure and platforms via Microsoft's global data centers, enabling customers to build, host, and scale their applications with confidence. The Customer Reliability Engineering (CRE) team within Azure CXP is a top-level pillar of Azure Engineering responsible for world-class live-site management, customer reliability engagements, modern customer-first experiences for scale, and drives deep customer insights and empathy into the broader Azure Engineering organization. Our “no dead-end’s” philosophy ensures that every customer, regardless of size or scale, can realize their full potential through the Microsoft Cloud The Azure Customer Experience (CXP) Customer Reliability Engineering (CRE) team is hiring a passionate and experienced Manager of Customer Communications to lead a global function consisting of communications professionals responsible for delivering timely, transparent, and high-impact messaging during Azure service incidents, maintenance events, and service retirements. As a team manager, you will guide and support a high-performing group of communication leads who act as the voice of Microsoft during some of the most visible and sensitive customer scenarios. You’ll work closely with incident commanders, engineering responders, product groups, and field stakeholders to ensure that every communication we deliver meets the highest standards of clarity, empathy, and accuracy. This role is a unique opportunity to lead from the front—mentoring individuals, shaping global communication strategy, and influencing how Microsoft maintains customer trust through transparency. You will drive quality, accountability, and continuous improvement across our customer comms portfolio, while also supporting scalable communication frameworks and operational excellence across the platform. Qualifications Required Qualifications: 7+ years of experience in a combination of, people management, customer communications, crisis communications, technical writing, or incident management roles in cloud or enterprise software environments. At least 2+ years of experience managing or leading high-performing teams in a fast-paced or operational setting. Proven ability to lead during high-stakes, ambiguous situations—maintaining composure, driving clarity, and inspiring confidence. Exceptional writing and editing skills, with the ability to coach others and elevate messaging quality at scale. Experience working with global stakeholders across engineering, support, and product disciplines. Deep understanding of cloud operations, live-site incident management, and customer engagement models. Familiarity with platforms like Azure Service Health, SHP, ICET, and other live-site tooling. Ability to navigate complex org structures and influence without direct authority. Strong cross-team collaboration and stakeholder management skills. Strategic mindset with a passion for mentoring and developing talent. Preferred Qualifications: Prior experience managing comms or customer trust functions in a large-scale cloud provider or SaaS environment. Knowledge of incident response frameworks (e.g., ITIL) and post-incident analysis practices (RCAs, PIRs). Background in journalism, public relations, or technical writing. Familiarity with data analysis tools for evaluating communication metrics and team performance. Certifications in cloud platforms (Azure, AWS, GCP), ITIL, or SRE principles. Experience leading global teams across time zones. Why This Role Matters: Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide the clarity and confidence they need during moments of uncertainty. Join us in shaping the voice of Microsoft Azure in the eyes of the world. #azcre #cxpcomms #azreliability Responsibilities Lead and grow a global team of communications professionals responsible for real-time customer communications during Azure outages, security events, maintenance, and service retirement scenarios. Coach and mentor team members in high-pressure communication scenarios—helping them refine tone, messaging strategy, and execution under tight timelines. Oversee quality assurance for customer-facing messaging, ensuring consistency, accuracy, and empathy across all written communications during service-impacting events. Partner closely with incident managers, engineering leaders, and support teams to align on message content, cadence, and resolution timelines. Own the operational rhythm of the communications function, including on-call rotations, training programs, performance metrics, and coverage planning. Drive continuous improvement across communication processes and tooling—including playbooks, automation workflows, and templates for incident comms, maintenance events, and retirements. Serve as a key stakeholder in Post-Incident Reviews (PIRs), helping capture and act on feedback related to communication effectiveness, clarity, and customer impact. Advocate for customer empathy and transparency as core principles of Microsoft’s live-site culture. Lead cross-team collaboration efforts to align messaging with field, support, legal, and executive stakeholders in high-profile or sensitive events. Help define success metrics and KPIs for communication performance, driving data-informed improvements and reporting out on team impact. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Come build at the intersection of AI and fintech. At Ocrolus, we're on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions. Our AI-powered data and analytics platform is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system. Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world's most innovative lenders do business. Summary : We're looking for a strong Product designer to help us continue to push the boundaries of what is possible. You'll help define the product experience across Ocrolus's Customer facing Dashboard for small and medium business (SMB) lenders, partnering with external and internal users, product management, UX Research, and engineering to make sure we continue to lead and innovate by UI/UX problems within our platform today. This is a role for a creative individual with excellent aesthetic judgment, eagerness to experiment with AI tools, and ability to collaborate within a team environment. You'll progress the Ocrolus customer experience and inspire and elevate the team by conducting user research, proposing new designs, making product suggestions, and working directly with the SMB Product team, engineers, and customers. Your work will ensure that our customers feel delighted every time they use our suite of AI-based products for lenders. Responsibilities: Design simple, elegant, data-driven, user-centric interfaces that delight SMB lenders Define the user experience for our digital product, including the creation of process artifacts such as Personas, User Journeys, Information Architecture, Interaction patterns, task flows, sketches, wireframes, Visual Design, etc. Develop product UI/UX ideas based on customer audience interests. Identify and solve UI/UX problems for Verifiers on the platform (Ocrolus East and U.S.) Build functional prototypes to validate and test your designs. Look for opportunities to solve problems in unique and innovative ways. Help maintain visual and brand consistency between all products and platforms. Collaborate with stakeholders and multi-functional teams through ideation and brainstorming exercises to translate business goals into unique product experiences. Familiarity with Design Sprints or other standard UX workshops. Requirements: 4+ years of industry experience shipping software or web services. Comfort and familiarity using various AI tools (such as ChatGPT and Gemini, as well as AI assistants in common design tools) for efficiencies in daily work Experience and proficiency with Figma and Adobe Creative Cloud applications. Thorough understanding of JIRA and Agile processes and environments. Mastery of UX design and design thinking principles Ability to ensure that digital deliverables meet business requirements by leading the delivery production line (development, testing and implementation). Ease managing project workflows and deadlines with an emphasis on both quality and timely delivery. Strong information presentation (visual and written) skills. Understanding of business metrics and the ability to translate company goals and objectives into digital experiences. Problem-solving and adaptability skills– able to think on your feet. Design portfolio that demonstrates problem-solving for digital experiences and good branding aesthetics. Extra Credits: Positive attitude Adaptable Curious and Inquisitive Patient problem solver Life at Ocrolus We're a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact. Our culture is grounded in four core values: Empathy – Understand and serve with compassion Curiosity – Explore new ideas and question the status quo Humility – Listen, be grounded, and remain open-minded Ownership – Love what you do, work hard, and deliver excellence We believe diverse perspectives drive better outcomes. That's why we're committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic. We look forward to building the future of lending together.

Canonical is a leading provider of open-source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring Embedded IoT / Edge Solutions Sales Representatives, Managers, and Directors to expand our reach in mission-critical industries such as Automotive, Medical Devices, Industrial Systems, Robotics, and Telco, as well as consumer electronics. We are looking for candidates who are technically skilled and familiar with embedded Linux and RTOS. We are expanding in all time zones, so we can accommodate candidates from almost any country as long as they have reasonable business access to a substantial market territory in person. As we grow our teams, we will also hire Sales Team Managers and Regional Sales Directors. Please continue with this process if your goal is a management leadership position. The server edition of Ubuntu is already very widely used in connected devices and industrial PCs. Our newer edition of Ubuntu for IoT, called Ubuntu Core, represents the state of the art in security and resilience for high-end appliances and equipment. Our customers include global brands in consumer and industrial electronics, as well as automotive and robotics. We continue to expand our range of offerings to bring our security, management, and developer experience to the smallest Linux environments and devices. We recently added a real-time Linux capability and are working towards a range of certifications for these offerings. Together, this portfolio is Linux reinvented for optimal reliability, security, developer productivity, and footprint. This is a prospecting sales and strategic account development role and requires energy, ambition, and focus. To be successful, you must be comfortable positioning and selling open source, services, and software solutions to all levels of an organization, and specifically to departments that are developing embedded software and IoT devices. You should also be familiar with at least one of our priority sectors. Customers love the idea that they can get security compliance and support for everything open source from a single company. Our goal is to have more solutions on tap than any other vendor, and we have built unique capabilities to make that possible across every cloud, every class of compute, and every category of application. Canonical provides licensed enterprise software products, commercial support, managed services, consulting, and training services to customers who are deploying Ubuntu or open source applications on the cloud, in their data center, or to the connected device and IoT ecosystem. We are on a steady but relentless growth trajectory. We are almost entirely distributed, with leadership spread across many countries. We believe that talent is equally distributed across the globe, and we are excited to hire, develop, promote, and ultimately trust a diverse group of exceptional leads to build the best, not biggest, enterprise software company. We hire carefully and deliberately; our selection process is long and requires substantial work from applicants. It will take successful applicants three to six months to secure an offer. This is not a place to apply if you are in a rush to find a position; it is a worthwhile place to apply if you are ambitious and long-term in your thinking about your career and the dynamics which move the world forward. If you see clearly the rise of open source, and you understand the drivers of enterprise procurement and technical decision-making, then you will understand why Canonical has such a tremendous long-term advantage. You will also understand, given the ferocity of competition and the challenges of competing in a market of giants, that we have to set a very high bar for hiring and performance. In order to be a world-leading company, we select for exceptional ability as well as character, and then provide an environment that promotes teamwork and celebrates diligence, collaboration, and effectiveness. All of those are easy to say but hard to do - at Canonical we are willing to be uncomfortable in pursuit of that excellence. In building our sales team, we look for five things: Empathy for the customer - a real understanding of customer needs, industry-specific challenges, and a desire to help customers solve their business problems High intellect - the ability to learn quickly, understand very complex subjects, and communicate clearly to build trust and confidence Passion for technology - a fascination with the state of the art from brilliant people solving hard problems, and fierce competition for large prizes Teamwork - a willingness to help others, to collaborate well with people from different disciplines, and to balance personal and team ambitions Energy - the drive to motivate oneself and others to achieve the best result for the team and our customers Ubuntu is already very widely adopted, which gives us a credible basis for conversations in the market. Nevertheless, it requires real work for sales professionals to build on that adoption to create trusted and profitable commercial relationships with brands in their territory. Our product managers and marketing teams run campaigns to generate awareness, engagement, and leads, but you will need to go beyond managing inbound interest to develop the potential of your territory. You will need judgment as to which industries and companies are ready to go deeper with open source and Canonical, and energy to develop relationships in advance of proven interest. We expect professional practice, territory and account planning, as well as clear, complete, and continuous reporting on pipeline status and activity, using standard professional tools. The successful candidate will carry an annual bookings quota within their assigned territory. They should be able to travel regionally for client engagement, industry conferences, and internationally for company events twice a year. They will be expected to demonstrate professionalism and effectiveness, to prospect accounts for new business, maintain and develop existing relationships, and work with colleagues and partners on account strategy. They must be comfortable selling enterprise software, open source, cloud, virtualization, container technologies, and technical software solutions to senior levels of the enterprise. Location: We are growing our sales reach in all regions - EMEA, APAC, and Americas. The role entails Building and executinge a territory plan to prioritize leading security-focused brands and manufacturers Working with marketing to promote our brand and increase market awareness in prioritized accounts Developing pipeline through outreach, prospecting, local marketing, and industry events Closinge contracts to meet and exceed quarterly and annual bookings targets and achieve strategic objectives Managinge customer relationships and interactions through all stages of the sales cycle Working with IoT Field Engineers to understand customer requirements and ensure customer satisfaction Maintaining accurate data and forecasts within Salesforce Establishing productive professional relationships with key influencers and decision-makers Coordinatinge with colleagues, including support, delivery, and management What we are looking for in you Exceptional academic track record from both high school and university Undergraduate degree in a technical subject Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation Track record of going above-and-beyond expectations to achieve outstanding results Field sales experience in embedded Linux, embedded software, or enterprise software Track record of achievement of sales targets and large account wins Passion for technology evidenced by personal projects and initiatives The work ethic and confidence to shine alongside motivated colleagues Professional written and spoken English with excellent presentation skills Experience with Linux (Debian or Ubuntu preferred) Excellent interpersonal skills, curiosity, flexibility, and accountability Appreciative of diversity, polite, and effective in a multi-cultural, multi-national organization Thoughtfulness and self-motivation Result-oriented, with a personal drive to meet commitments Ability to travel internationally twice a year, for company events up to two weeks long Willingness to travel up to 50% for customer meetings and industry events Ability to develop and execute territory sales plans Detail oriented with effective follow-up What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

As a Corporate Product Trainer at SingleDebt, India's leading Debt Management company, you will play a key role in shaping individuals and processes to drive business excellence. You will have the opportunity to lead training initiatives across various teams including Sales, Lead Verification, Customer Care, and Paralegals. Your responsibilities will not only involve product training but also focus on soft skills coaching to enhance individual growth and overall performance. Your main tasks will include delivering onboarding and refresher training sessions, educating teams on DMP, debt settlement, recovery processes, and legal basics, as well as coaching on soft skills such as empathy, assertiveness, and call handling. You will work closely with team leads to identify training needs and leverage modern training tools to monitor progress and effectiveness. To be successful in this role, you should have at least 4 years of experience in corporate training, preferably in Call Centre, BFSI, collections, or service industry. Strong communication skills in English, Hindi, and regional languages will be an advantage. Proficiency in digital training tools like PPTs, LMS, CRM, Dialer, and role plays is essential. A passion for people development, structured learning, and a drive for continuous improvement are qualities we value in our team members. Joining us at SingleDebt offers you the opportunity to work in a fast-growing fintech ecosystem with defined career growth prospects. You will have a real impact on financial empowerment and the chance to learn and grow alongside a skilled leadership team. If you are enthusiastic about this role and meet the requirements, we encourage you to apply now or refer someone who would be a perfect fit for this position. For further inquiries or to submit your application, please contact Sanjay Dubey at sanjay.dubey@singledebt.in. #NowHiring #CorporateTrainer #DebtManagement #TrainingJobs #MumbaiJobs #SingleDebt,

This is a general track role, hiring for opportunities across all levels of seniority in our Sales Teams. Apply here if you believe you possess outstanding revenue generating experience from the Technology industry. Open source software is the new default in the enterprise, and Canonical is the new challenger to major enterprise software vendors. We deliver better open source from the data center to cloud and edge. Our Linux distribution Ubuntu is now the leading platform for public cloud compute, and the favorite platform for software engineers, data scientists and AI developers. Our mission is to accelerate the adoption and quality of open source globally, and our goal is to ship the most software on the planet by cores. A tidal wave of open source innovation is the next phase of the entire enterprise software industry, and we aim to be the most compelling way to ride that wave. Our customers include Global 500 enterprises and startups. We are expanding our product range from the base operating system - Ubuntu - to full enterprise solutions in infrastructure and applications. We can deliver software defined storage, private cloud solutions, container runtime environments, as well as databases, message queues, identity, observability, analytics, machine learning and web publishing capabilities. Customers love the idea that they can get security compliance and support for everything open source from a single company. Our goal is to have more solutions on tap than any other vendor, and we have built unique capabilities to make that possible across every cloud, every class of compute and every category of application. Canonical provides licensed enterprise software products, commercial support, managed services, consulting and training services to customers who are deploying Ubuntu or open source applications on the cloud, in their data center, or to the connected device and IoT ecosystem. We are just over 1,000 colleagues in 70+ countries and $250m in revenue, profitable, on a steady but relentless growth trajectory. We are almost entirely distributed, with leadership spread across many countries. We believe that talent is equally distributed across the globe, and we are excited to hire, develop, promote and ultimately trust a diverse group of exceptional leads to build the best, not biggest, enterprise software company. We hire carefully and deliberately; our selection process is long and requires substantial work from applicants. It will take successful applicants three to six months to secure an offer. This is not a place to apply if you are in a rush to find a position, it is a worthwhile place to apply if you are ambitious and long-term in your thinking about your career and the dynamics which move the world forward. If you see clearly the rise of open source, and you understand the drivers of enterprise procurement and technical decision making, then you will understand why Canonical has such a tremendous long term advantage. You will also understand, given the ferocity of competition and the challenges of competing in a market of giants, that we have to set a very high bar for hiring and performance. In order to be a world leading company we select for exceptional ability as well as character, and then provide an environment which promotes teamwork and celebrates diligence, collaboration and effectiveness. All of those are easy to say but hard to do - at Canonical we are willing to be uncomfortable in pursuit of that excellence. In building our sales team, we look for five things: Empathy for the customer - a real understanding of customer needs, industry-specific challenges, and a desire to help customers solve their business problems High intellect - the ability to learn quickly, understand very complex subjects, and communicate clearly to build trust and confidence Passion for technology - a fascination with the state of the art from brilliant people solving hard problems, and fierce competition for large prizes Teamwork - a willingness to help others, to collaborate well with people from different disciplines, and to balance personal and team ambitions Energy - the drive to motivate oneself and others to achieve the best result for the team and our customers Ubuntu is already very widely adopted which gives us a credible basis for conversations in the market. Nevertheless, it requires real work for sales professionals to build on that adoption to create trusted and profitable commercial relationships with the enterprises in their territory. Our product managers and marketing teams run campaigns to generate awareness, engagement and leads, but you will need to go beyond managing inbound interest to develop the potential of your territory. You will need judgement as to which industries and companies are ready to go deeper with open source and Canonical, and energy to develop relationships in advance of proven interest. We expect professional practice, territory and account planning, as well as clear, complete and continuous reporting on pipeline status and activity, using standard professional tools. The successful candidate will carry an annual bookings quota within their assigned territory. They should be able to travel regionally for client engagement, industry conferences, and internationally for company events twice a year. They will be expected to demonstrate professionalism and effectiveness, to prospect accounts for new business, maintain and develop existing relationships, and work with colleagues and partners on account strategy. They must be comfortable selling enterprise software, open source, cloud, virtualization, container technologies and technical software solutions to senior levels of the enterprise. Location: We are expanding our sales organisation globally and have open roles in every region. What your day will look like Represent the company, its solutions and software, in your territory Build and execute a territory plan to prioritize outreach and prospecting Develop new pipeline through outreach, prospecting, local marketing, and industry events Close contracts to meet and exceed quarterly and annual bookings targets Be mindful and proactive in achieving tactical and strategic objectives Manage customer relationships and interactions through all stages of the sales cycle Work with field engineers to propose solutions that solve our customers' business problems Work with customer success to identify growth opportunities Maintain accurate pipeline data and forecasts within Salesforce Establish productive professional relationships with key influencers and decision makers What we are looking for in you Bachelor's level degree, preferably in engineering or computer science Experience of open source technology and solutions Detail oriented with effective follow-up Experience in enterprise software or technology sales planning and execution Track record of achievement in sales targets and new account wins Self-discipline and motivation to be successful in a distributed team Professional written and spoken English, as well as any language that may be appropriate for your target market Ability to travel for customer engagements, industry events and company events Additional Skills Of Interest Specific vertical experience, in particular finance, telco, health, energy, public sector, tech Experience speaking at conferences or industry events What we offer you We consider geographical location, experience, and performance when shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven commission structure. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Program Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a fully distributed company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

This is a general track role, hiring for opportunities across all levels of seniority in our Sales Teams. Apply here if you believe you possess outstanding revenue generating experience from the Technology industry. Open source software is the new default in the enterprise, and Canonical is the new challenger to major enterprise software vendors. We deliver better open source from the data center to cloud and edge. Our Linux distribution Ubuntu is now the leading platform for public cloud compute, and the favorite platform for software engineers, data scientists and AI developers. Our mission is to accelerate the adoption and quality of open source globally, and our goal is to ship the most software on the planet by cores. A tidal wave of open source innovation is the next phase of the entire enterprise software industry, and we aim to be the most compelling way to ride that wave. Our customers include Global 500 enterprises and startups. We are expanding our product range from the base operating system - Ubuntu - to full enterprise solutions in infrastructure and applications. We can deliver software defined storage, private cloud solutions, container runtime environments, as well as databases, message queues, identity, observability, analytics, machine learning and web publishing capabilities. Customers love the idea that they can get security compliance and support for everything open source from a single company. Our goal is to have more solutions on tap than any other vendor, and we have built unique capabilities to make that possible across every cloud, every class of compute and every category of application. Canonical provides licensed enterprise software products, commercial support, managed services, consulting and training services to customers who are deploying Ubuntu or open source applications on the cloud, in their data center, or to the connected device and IoT ecosystem. We are just over 1,000 colleagues in 70+ countries and $250m in revenue, profitable, on a steady but relentless growth trajectory. We are almost entirely distributed, with leadership spread across many countries. We believe that talent is equally distributed across the globe, and we are excited to hire, develop, promote and ultimately trust a diverse group of exceptional leads to build the best, not biggest, enterprise software company. We hire carefully and deliberately; our selection process is long and requires substantial work from applicants. It will take successful applicants three to six months to secure an offer. This is not a place to apply if you are in a rush to find a position, it is a worthwhile place to apply if you are ambitious and long-term in your thinking about your career and the dynamics which move the world forward. If you see clearly the rise of open source, and you understand the drivers of enterprise procurement and technical decision making, then you will understand why Canonical has such a tremendous long term advantage. You will also understand, given the ferocity of competition and the challenges of competing in a market of giants, that we have to set a very high bar for hiring and performance. In order to be a world leading company we select for exceptional ability as well as character, and then provide an environment which promotes teamwork and celebrates diligence, collaboration and effectiveness. All of those are easy to say but hard to do - at Canonical we are willing to be uncomfortable in pursuit of that excellence. In building our sales team, we look for five things: Empathy for the customer - a real understanding of customer needs, industry-specific challenges, and a desire to help customers solve their business problems High intellect - the ability to learn quickly, understand very complex subjects, and communicate clearly to build trust and confidence Passion for technology - a fascination with the state of the art from brilliant people solving hard problems, and fierce competition for large prizes Teamwork - a willingness to help others, to collaborate well with people from different disciplines, and to balance personal and team ambitions Energy - the drive to motivate oneself and others to achieve the best result for the team and our customers Ubuntu is already very widely adopted which gives us a credible basis for conversations in the market. Nevertheless, it requires real work for sales professionals to build on that adoption to create trusted and profitable commercial relationships with the enterprises in their territory. Our product managers and marketing teams run campaigns to generate awareness, engagement and leads, but you will need to go beyond managing inbound interest to develop the potential of your territory. You will need judgement as to which industries and companies are ready to go deeper with open source and Canonical, and energy to develop relationships in advance of proven interest. We expect professional practice, territory and account planning, as well as clear, complete and continuous reporting on pipeline status and activity, using standard professional tools. The successful candidate will carry an annual bookings quota within their assigned territory. They should be able to travel regionally for client engagement, industry conferences, and internationally for company events twice a year. They will be expected to demonstrate professionalism and effectiveness, to prospect accounts for new business, maintain and develop existing relationships, and work with colleagues and partners on account strategy. They must be comfortable selling enterprise software, open source, cloud, virtualization, container technologies and technical software solutions to senior levels of the enterprise. Location: We are expanding our sales organisation globally and have open roles in every region. What your day will look like Represent the company, its solutions and software, in your territory Build and execute a territory plan to prioritize outreach and prospecting Develop new pipeline through outreach, prospecting, local marketing, and industry events Close contracts to meet and exceed quarterly and annual bookings targets Be mindful and proactive in achieving tactical and strategic objectives Manage customer relationships and interactions through all stages of the sales cycle Work with field engineers to propose solutions that solve our customers' business problems Work with customer success to identify growth opportunities Maintain accurate pipeline data and forecasts within Salesforce Establish productive professional relationships with key influencers and decision makers What we are looking for in you Bachelor's level degree, preferably in engineering or computer science Experience of open source technology and solutions Detail oriented with effective follow-up Experience in enterprise software or technology sales planning and execution Track record of achievement in sales targets and new account wins Self-discipline and motivation to be successful in a distributed team Professional written and spoken English, as well as any language that may be appropriate for your target market Ability to travel for customer engagements, industry events and company events Additional Skills Of Interest Specific vertical experience, in particular finance, telco, health, energy, public sector, tech Experience speaking at conferences or industry events What we offer you We consider geographical location, experience, and performance when shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven commission structure. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Program Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a fully distributed company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Apply Now Job Title Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff In case you are selected for a Content Moderator role, please note that: The nature of the job will include accessing explicit content that includes text, picture, video etc. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client’s terms of service Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) 0 to 3 years of relevant experience Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Job requirements may vary by country and will not contravene any local laws Career Framework Role Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels. Ability to effectively communicate, both written and verbally Listen attentively to customer needs and concerns; demonstrate empathy Clarify customer requirements; probe for and confirm understanding of requirements or problem Confirm customer understanding of the solution and provide additional customer education as needed Ability to learn including strong problem-solving skills Demonstrate strong probing and problem-solving skills Should be able to handle complex queries Should be able to resolve customer queries independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. NOTICE: Recruitment Fraud Alert Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam. Learn more: https://www.concentrix.com/scam-warning/ Location: IND Bangalore - Manyata Blk D4, 6th Flr Language Requirements Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. Responsibilities BUSINESS DEVELOPEMENT THROUGH TELE SALES Qualifications Undergraduate Skills Required Communication Skills – Clear, confident, and persuasive speech. Listening Skills – Ability to understand customer needs before suggesting solutions. Patience & Empathy – Especially when handling objections or rejections. Basic Computer Literacy – email, and documentation.