7533 Empathy Jobs - Page 26

Description What you’ll do: Develop a trusted advisor relationship with our customers so that we are aligned with their business goals and strategy. Influence the customer lifecycle by mapping the customer journey, standardizing touchpoints for each stage in their journey, identifying opportunities for continuous improvement, advocating internally for the customer, and incorporating industry best practices. Maintain customer usage, adoption, and consumption information to create a customer health score. Lead focus assisting the account and support teams with key escalations. Partner closely with our Sales, Channel Partners, and Renewals teams to ensure alignment and provide information on new opportunities and customer outcomes. Ensure customer feedback is clearly captured and conveyed internally to enable ongoing improvement of products and services. Increase subscription revenue retention, renewal rates, & reduce churn. Influence future lifetime value through higher product adoption. Improve overall customer satisfaction and drive new business growth through greater advocacy & reference-ability. Collaborate cross functionally with our Sales, Channel Partners, Product Management, Engineering, Professional Services, Education Services, and Technical Support teams to deliver an exceptional customer experience. You will be supporting our customer base in the Asia Pacific region. This is an individual contributor position and does not have direct reports. What You’ve Done You hold a relevant Bachelor's degree or bring a wealth of experience to the table. 5+ years of overall experience in customer success Your deep understanding of value drivers in recurring revenue business models is reflected in your past accomplishments. An analytical and process-oriented mindset has characterized your approach in your previous roles. You have demonstrated a consistent desire for continuous learning and improvement throughout your career. Your excellent communication and presentation skills have been evident in the successful execution of various tasks and projects. Who You Are You possess a working knowledge of the cybersecurity, cloud, and networking markets. With a deep and effective understanding of all aspects of the customer lifecycle, you navigate it seamlessly. Your ability to manage and influence through persuasion, negotiation, and consensus building sets you apart. As a customer-centric and proactive team player, you bring an empathy that drives customer loyalty and adoption. Exceptional follow-through characterizes your ability to handle simultaneous and competing customer requests in a high-paced environment. Your proven background showcases the ability to execute despite ambiguity and obstacles. You exhibit outstanding customer service skills, coupled with the ability to make trade-off decisions. You possess strong communications skills, both verbally and written, and are professionally proficient in English for both business and technical conversations. You have the ability to travel to Mexico, the US and within Asia. You have the ability to begin your work-day at 5:30 AM IST to support our customers across the Asia Pacific region during their business hours As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, veteran status, or any other protected characteristic under applicable federal, state, and/or local law. If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences. The privacy rights of all individuals including job applicants and candidates are very important to us. Our Gigamon Applicant Privacy Policy, will inform you about how Gigamon Inc. and its direct and indirect subsidiaries collect, use, store, or otherwise process personal information about job applicants and candidates, including through your access and/or use of our careers website and third-party job websites (e.g. LinkedIn, Indeed, Glassdoor, Naukri, etc.). Show more Show less

"Inspire Wellness with Sukham – Be a Health Transformation Catalyst!" Job Description: Passionate about men’s health? Use your sales flair and empathy to consult, assess needs, and recommend Sukham’s Ayurvedic solutions, guiding customers to wellness. Company Description Sukham is a men's wellness brand that offers safe and effective ayurvedic products. We address lifestyle disorders such as sexual health, anxiety, insomnia, and immunity issues that arise due to poor nutrition and a stressful sedentary lifestyle. Our focus is on providing solutions that enhance the overall well-being of men. Role Description This is a full-time, on-site role for a Sales Specialist located in Delhi. The Sales Specialist will be responsible for driving sales, managing customer relationships, and providing excellent customer service. Daily tasks include identifying and reaching out to potential customers, and managing follow-up communications and managing sales data to meet targets and improve performance. Qualifications Strong Communication and Customer Service skills Experience in Sales and Sales Management Proven track record of meeting or exceeding sales targets Strong organizational and time-management skills Experience in the wellness or nutraceutical industry is a plus Show more Show less

Company Description Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait . We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. Additional Information About the Department Global Generics India Global Generics India business journey began in 1986. In the last three decades, we have grown as a trusted name in the healthcare industry and rank as one of the top 10 Pharma Companies in the Indian Pharma Market (IPM) as per IQVIA MAT (November 2022). Our commitment to Lead Ahead has helped us move ranks from 16th position to 10th position (IPM) in the last four years. We are a fast-growing organisation with double-digit growth and significant market share in domestic markets. Currently, we rank among the top 5 in oncology, anti-allergy and gastrointestinal diseases and the top 10 in a few other therapy areas. Our focus is on leveraging our digital capabilities, collaborations, innovations and inorganic opportunities to become the top 5 companies in the Indian Pharma Market. Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/ Show more Show less

Company Description Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait . We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. Additional Information About the Department Global Generics India Global Generics India business journey began in 1986. In the last three decades, we have grown as a trusted name in the healthcare industry and rank as one of the top 10 Pharma Companies in the Indian Pharma Market (IPM) as per IQVIA MAT (November 2022). Our commitment to Lead Ahead has helped us move ranks from 16th position to 10th position (IPM) in the last four years. We are a fast-growing organisation with double-digit growth and significant market share in domestic markets. Currently, we rank among the top 5 in oncology, anti-allergy and gastrointestinal diseases and the top 10 in a few other therapy areas. Our focus is on leveraging our digital capabilities, collaborations, innovations and inorganic opportunities to become the top 5 companies in the Indian Pharma Market. Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/ Show more Show less

Company Description Harliv Global Solutions specializes in delivering exceptional outsourcing services, including customer support, lead generation, and business solutions tailored to client needs. With a focus on quality, efficiency, and innovation, we help businesses achieve their goals through seamless collaboration and reliable services. Our high-quality BPO services are available 24/7/365, offering inbound customer support, outbound calling, email support, lead generation. Role Description This is a full-time on-site role for a Customer Care Executive based in Indore. The Customer Care Executive will be responsible for handling inbound and outbound customer calls, providing technical and non-technical support, and ensuring high levels of customer satisfaction. Daily tasks include responding to customer inquiries, resolving issues, maintaining detailed records, and collaborating with team members to improve overall customer service quality. Qualifications Skills in Customer Support, Customer Satisfaction, and Customer Service Strong Communication skills for interacting effectively with customers and team members Experience in Sales and the ability to generate leads Excellent problem-solving and multitasking abilities High level of patience, empathy, and professionalism Proficiency in using customer service software and tools Bachelor's degree in a relevant field is preferred Show more Show less

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office. Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you. What You’ll Do Providing project management of the data center construction including M&E, public health, fire and control system design, installation and commissioning works. Overseeing the civil, structural and architectural works on the building side. Maintaining regular design reviews and checks with design & delivery team Project cost management Monitoring and controlling project progress, ensuring projects are undertaken in accordance with project plans and completion deadlines are met Performing Quality Control and Quality Assurance functions on the final design package to limit errors and omissions liability issues, assuring the Scope of Work has been delivered as commissioned, and all client documents are ready for review and approval by the Engineer of Record. The project manager is also responsible for managing cost, schedules, and resources, as well as overseeing quality control and ensuring compliance with relevant codes and regulations. PM should have good communication skills and Contractor management. Maintaining excellent client relationships and contacts to achieve high levels of satisfaction and repeat business. Managing client’s expectations The role requires strong organizational and leadership skills, as well as a solid understanding of MEP systems and construction processes. What You Need To Bring The role of the Technical Project Manager - DCF is to provide engineering services on the data center facility projects. The services provided should comprise the management of the electrical, mechanical, public health, civil, fire & control systems design, commissioning, implementation as well as operation for data center critical system projects. The Technical Project Manager should have vast experience with the data center construction projects including the knowledge of the construction process in India. He should be familiar with all data center building services. The Technical Project Manager will be expected to be able to run a mid-size & large projects on his own in India. Education And Experience 15+ years of professional experience 10+ years of experience in the Data Center Facilities Services business BE, BSC or equivalent degree in mechanical or electrical engineering or related area of study; CDCP, CDCS Uptime Institute Accredited Tier Designer certificate desirable PMP , Project Management experience. Additional Skills Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Project and Program Management (Inactive), Project Management Office (PMO), Project Management Tools {+ 5 more} What We Can Offer You Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #operations Job Services Job Level Expert HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. Show more Show less

Line of Service Advisory Industry/Sector Not Applicable Specialism Oracle Management Level Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Oracle technology at PwC will focus on utilising and managing Oracle suite of software and technologies for various purposes within an organisation. You will be responsible for tasks such as installation, configuration, administration, development, and support of Oracle products and solutions. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary Managing business performance in today’s complex and rapidly changing business environment is crucial for any organization’s short-term and long-term success. However ensuring streamlined E2E Oracle fusion Technical to seamlessly adapt to the changing business environment is crucial from a process and compliance perspective. As part of the Technology Consulting -Business Applications - Oracle Practice team, we leverage opportunities around digital disruption, new age operating model and best in class practices to deliver technology enabled transformation to our clients *Responsibilities: Extensive experience in Oracle ERP/Fusion SaaS/PaaS project implementations as a technical developer . Completed at least 2 full Oracle Cloud (Fusion) Implementation Extensive Knowledge on database structure for ERP/Oracle Cloud (Fusion) Extensively worked on BI Publisher reports, FBDI/OTBI Cloud and Oracle Integration (OIC) *Mandatory skill sets BI Publisher reports, FBDI/OTBI Cloud and Oracle Integration (OIC) *Preferred skill sets database structure for ERP/Oracle Cloud (Fusion) *Years of experience required • Minimum 2 to 4 Years of Oracle fusion experience *Education Qualification • Graduate /Post Graduate Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor Degree Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Oracle Optional Skills Accepting Feedback, Active Listening, Business Transformation, Communication, Design Automation, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Optimism, Oracle Application Development Framework (ADF), Oracle Business Intelligence (BI) Publisher, Oracle Cloud Infrastructure, Oracle Data Integration, Process Improvement, Process Optimization, Strategic Technology Planning, Teamwork, Well Being Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: A career within Enterprise Architecture services, will provide you with the opportunity to bring our clients a competitive advantage through defining their technology objectives , assessing solution options, and devising architectural solutions that help them achieve both strategic goals and meet operational requirements. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually researching new technologies to drive innovation and sustainable change. Responsibilities: · Technical leadership: Providing guidance and expertise to development teams, and ensuring that projects are aligned with best practices and architectural standards · Application development: Lead the development of Mendix applications, and ensuring compliance with coding standards, performance requirements, and architectural guidelines o Mendix Advanced certified with hands on experience in Mendix application development. Working experience as an individual skilled developer using Mendix (integration, microflow and workflow development). o Experience in PwA and Native mobile application development using Mendix . · Project delivery: Providing input and support to project delivery, scoping, and proposals · Collaboration: Working with analysts, user experience designers, and peer developers to create multi-channel experiences · Mentoring: Mentoring junior members of the team · Documentation: Producing technical documentation · Status meetings: Participating in regular status meetings · Tracking dependencies: Notifying and tracking dependencies on other teams · Planning and tracking activities: Planning and tracking activities with the project lead or Scrum master Mandatory skill sets: Technical leadership: Providing guidance and expertise to development teams, and ensuring that projects are aligned with best practices and architectural standards · Application development: Lead the development of Mendix applications, and ensuring compliance with coding standards, performance requirements, and architectural guidelines o Mendix Advanced certified with hands on experience in Mendix application development. Working experience as an individual skilled developer using Mendix (integration, microflow and workflow development). o Experience in PwA and Native mobile application development using Mendix . Preferred skill sets: Mendix Certifications preferred Years of experience required : 3 + years Education qualification: B.E. / B.Tech / MCA/ M.E / M.TECH / MBA/ PGDM. All qualifications should be in regular full-time mode with no extension of course duration due to backlogs Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Engineering, Postgraduate (Diploma), Master of Business Administration, Bachelor of Engineering, Bachelor of Technology Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Mendix (Platform) Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Documentation Development, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Optimism, Performance Assessment, Performance Management Software, Problem Solving, Product Management, Product Operations, Project Delivery {+ 11 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less

Job Title: UI/UX Product Designer Location: Vadodara Department: Product & Design Experience: 6 - 8 Years Job Overview We are looking for a passionate UI/UX Product Designer to lead the creation of intuitive and elegant user experiences and designs in the fenestration (windows & doors) industry. This role requires a blend of user empathy, product thinking, visual design craft, and collaboration with cross-functional teams to create digital interfaces that simplify complex workflows for our global customers. You will play a pivotal role in transforming business requirements and user needs into simple, scalable, and visually compelling designs that drive real-world outcomesenabling manufacturers, fabricators, and dealers to work more efficiently and effectively. Key Responsibilities End-to-End Product Design Ownership Drive the complete product design lifecyclefrom discovery and concept to final implementation. Translate functional and technical requirements into clean UI and delightful UX. Create wireframes, user flows, high-fidelity mock-ups, and interactive prototypes (Figma). Ensure usability, accessibility, and consistency across mobile and web platforms. User Research & Experience Insight Plan and execute user interviews, field research, and usability studies with key personas (fabricators, dealers, designers). Analyze workflows and pain points specific to the fenestration domain. Translate insights into user journey maps, personas, and actionable problem statements. Collaborative Product Development Partner closely with Product Managers, Developers, QA, Analysts, and Marketing. Participate in sprint planning and design reviews to advocate for users while aligning with business goals. Balance user needs with technical feasibility and business objectives. Micro-Interactions & Delightful Experiences Design intuitive micro-interactions, transitions, and feedback mechanisms. Contribute to and evolve our design system, ensuring consistent design language across products. Focus on moment of delight opportunities that enhance the users emotional experience. Design Validation & Continuous Improvement Leverage analytics (CleverTap, Google Analytics, Metabase) to measure feature adoption and user behavior. Use A/B testing, usability tests, and feedback loops to iterate and refine designs. Identify and propose design-led innovations to improve product usability and business impact. Required Qualifications Experience & Domain Fit 6 8 years of hands-on experience in UI/UX/Product Design, preferably in SaaS, manufacturing, or B2C software domains. Proven track record of designing intuitive, scalable, and visually compelling digital experiences across mobile and web platforms. Experience working on products that require balancing usability with technical constraints. Design Capabilities Strong grasp of UX principles, responsive design, and user-centered methodologies. Working knowledge of design systems and component libraries. Mastery of FigmaAuto Layout, Variants, Prototyping, Design Systems. Solid understanding of interaction design, visual hierarchy, typography, and accessibility. Experience with user testing, rapid prototyping, and feedback-driven iteration. Research & Product Thinking Ability to conduct and apply findings from usability testing, stakeholder interviews, and contextual inquiries. Experience turning research and analytics into product decisions. A portfolio demonstrating clear thinking, system-level design, and measurable impact. Collaboration & Soft Skills Excellent communication and storytelling skillsable to present ideas clearly to stakeholders at all levels. Strong problem-solving mindset with a passion for solving real user challenges. Ability to manage multiple projects simultaneously and deliver high-quality outcomes under tight timelines. Nice to Have (Preferred Skills) Experience in the fenestration, or CAD-related software industry. Familiarity with front-end development (HTML/CSS/JS) or design handoff tools (Zeplin, Storybook). Knowledge of accessibility standards (WCAG). Understanding of 3D visualization, or parametric design workflows is a bonus. Why Join Us? Youll be part of a product-led company shaping digital transformation in the window and door industry, working with experienced engineers and domain experts. Here, your designs will impact real businesses, global partners, and future-ready product innovation. Show more Show less

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: A career within Enterprise Architecture services, will provide you with the opportunity to bring our clients a competitive advantage through defining their technology objectives, assessing solution options, and devising architectural solutions that help them achieve both strategic goals and meet operational requirements. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually researching new technologies to drive innovation and sustainable change. Responsibilities: We are seeking passionate and experienced Test Automation Engineers to join our growing team. You will be responsible for designing, developing, and executing test frameworks and scripts to ensure the functionality and quality of our software applications. This role offers the opportunity to work in a fast-paced agile environment and collaborate closely with clients, developers, product managers, and other stakeholders. You would be able engaged in carrying out technical Proof of Concepts. We are following a Hybrid Working model where you would need to come to office for at least 3 days a week. Candidate should be flexible to travel to other locations for project related work, as and when required. Location: Bengaluru, Kolkata as per preference in order. Interview Process - 2/3 Technical rounds with 1 round of F2F interview is mandatory. Location: Bengaluru. Interview Process - 2/3 Technical rounds with 1 round of F2F interview is mandatory. # 12 demands – Senior Associate & Manager ***** Skill Required- mandatory exp. in Java Script + Playwright / Cypress # 12 demands – Senior Associate & Manager ***** Skill Required- mandatory exp. in Python, Selenium, API, Robot Framework 3. 6 demands – Senior Associate & Manager ****** Skill Required- mandatory exp. in Java with Selenium, API. Mandatory skill sets: - Expertise in Selenium with any programming language PYTHON with BDD - Expertise in TOSCA to Automate and Execute Scripts considering Reusability, Working across TOSCA DEX, TQL, TDS, Dynamic Element Handling and Error Handling in TOSCA would be a plus. - Logical programming and debugging skills. - Experience of Automation framework development/enhancement. - Experience in robot framework is a plus. - Experience in a fast-paced agile environment. - Good interpersonal and communication skills - Good debugging skills and an ability to identify issues quickly and effectively - Experience in API Automation - Experience in Jenkins, configuring jobs, executing TestNG test cases from Jenkins - Good Understanding about Data structure and algorithms - Good knowledge on Relational Database/SQL Queries - Worked on Manual functional/regression/integration testing - Should be able to identify and report bugs and defects using a bug tracking tool. - Should have End to End understanding of Testing Processes - Should have worked effectively within an Agile development methodology, participate in ceremonies like sprint planning, daily stand-ups, backlog refinement etc. - Excellent communication, collaboration, and problem-solving skills. - Strong analytical and critical thinking abilities. Preferred skill sets: - Good to have experience around automating SAP Applications - Good to have experience working in Banking Domain (experience around Custodian Banking or Investment Banking would be highly preferred). Years of experience required: 4 to 8 Years of Experience in software testing and QA Education qualification: B.E. / B.Tech / MCA/ M.E/ M.TECH/ MBA/ PGDM. All qualifications should be in regular full-time mode with no extension of course duration due to backlogs Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Technology, Bachelor of Engineering, Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Python (Programming Language) Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less

Summary Position Summary Software Engineer (Salesforce Marketing Cloud) – CL4 Role Overview : As a Salesforce Engineer – Marketing Cloud , you will actively engage in your engineering craft, taking a hands-on approach to multiple high-visibility projects. Your expertise will be pivotal in delivering solutions that delight customers and users, while also driving tangible value for Deloitte's business investments. You will leverage your extensive engineering craftmanship across multiple programming languages and modern frameworks, consistently demonstrating your strong track record in delivering high-quality, outcome-focused solutions. The ideal candidate will be a dependable team player, collaborating with cross-functional teams to design, develop, and deploy advanced software solutions. Key Responsibilities : Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex problems with valuable outcomes, ensuring high-quality, lean designs and implementations. Technical Leadership and Advocacy: Serve as the technical advocate for products, ensuring code integrity, feasibility, and alignment with business and customer goals. Lead requirement analysis, component design, development, unit testing, integrations, and support. Engineering Craftsmanship: Maintain accountability for the integrity of code design, implementation, quality, data, and ongoing maintenance and operations. Be hands-on, self-driven, and continuously learn new approaches, languages, and frameworks. Create technical specifications, and write high-quality, supportable, scalable code ensuring all quality KPIs are met or exceeded. Demonstrate collaborative skills to work effectively with diverse teams. Customer-Centric Engineering: Develop lean engineering solutions through rapid, inexpensive experimentation to solve customer needs. Engage with customers and product teams before, during, and after delivery to ensure the right solution is delivered at the right time. Incremental and Iterative Delivery: Adopt a mindset that favors action and evidence over extensive planning. Utilize a leaning-forward approach to navigate complexity and uncertainty, delivering lean, supportable, and maintainable solutions. Cross-Functional Collaboration and Integration: Work collaboratively with empowered, cross-functional teams including product management, experience, and delivery. Integrate diverse perspectives to make well-informed decisions that balance feasibility, viability, usability, and value. Foster a collaborative environment that enhances team synergy and innovation. Advanced Technical Proficiency: Possess deep expertise in modern software engineering practices and principles, including Agile methodologies and DevSecOps to deliver daily product deployments using full automation from code check-in to production with all quality checks through SDLC lifecycle. Strive to be a role model, leveraging these techniques to optimize solutioning and product delivery. Demonstrate understanding of the full lifecycle product development, focusing on continuous improvement and learning. Domain Expertise: Quickly acquire domain-specific knowledge relevant to the business or product. Translate business/user needs, architectures, and UX/UI designs into technical specifications and code. Be a valuable, flexible, and dedicated team member, supportive of teammates, and focused on quality and tech debt payoff. Effective Communication and Influence: Exhibit exceptional communication skills, capable of articulating complex technical concepts clearly and compellingly. Inspire and influence teammates and product teams through well-structured arguments and trade-offs supported by evidence. Create coherent narratives that align technical solutions with business objectives. Engagement and Collaborative Co-Creation: Engage and collaborate with product engineering teams at all organizational levels, including customers as needed. Build and maintain constructive relationships, fostering a culture of co-creation and shared momentum towards achieving product goals. Align diverse perspectives and drive consensus to create feasible solutions. The team : US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. As Deloitte’s primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte’s success. It is the engine that drives Deloitte, serving many of the world’s largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. Key Qualifications : A bachelor’s degree in computer science, software engineering, or a related discipline. An advanced degree (e.g., MS/MTech) is preferred but not required. Experience is the most relevant factor. Strong software engineering foundation with the understanding of OOPs, data-structure, algorithms, code instrumentations, beautiful coding practices, etc. 3+ years proven experience with most of the following: Apex, Visualforce, Lightning Components, JavaScript, SOQL, Data Loader, Salesforce AppExchange. 5+ years of hands-on experience with cloud-native engineering, leveraging Salesforce Platform-as-a-Service (PaaS) capabilities like Service Cloud/Sales Cloud. 5+ years of hands-on experience with Marketing Cloud Email Studio, Journey Builder, Automation Studio, Content Builder, Audience Builder, AMPScript, SSJS, Data Management and integrating Marketing Cloud with other Salesforce Clouds like Service Cloud. Strong understanding of methodologies and tools like XP, Lean, SAFe, DevSecOps, SRE, and Salesforce-specific CI/CD tools like Salesforce DX, GitHub, and SonarQube, etc. to deliver high-quality Salesforce solutions rapidly. Strong preference will be given to candidates with experience in AI/ML and GenAI like Salesforce Einstein. Excellent interpersonal and organizational skills, with the ability to handle diverse situations, complex projects, and changing priorities, behaving with passion, empathy, and care. How You will Grow: At Deloitte, our professional development plans focus on helping people at every level of their career to identify and use their strengths to do their best work every day and excel in everything they do. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 302973 Show more Show less

About Reputation Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more. Reputation continues to earn recognition as a trusted leader in both innovation and partnership. Most recently, the company was named an Inc. Power Partner , a distinction awarded to B2B organizations with a proven track record of helping clients thrive. Reputation was also officially Certified™ as a Great Place to Work , reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike. Why Work at Reputation? Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide. We've secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022. Reputation is trusted by more than 250 partners, including Google, Meta, Yelp, Apple Business Connect, Healthgrades and Entrata. The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated Reputation within their organizations. Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed. Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck. Our Mission: Help businesses always know what their customers are saying about them and always act on that feedback. Reputation is seeking a Full Stack Software Engineer to help push our enterprise social media SaaS application forward. This position will work on a wide variety of projects relating to the social suite of products offered to our clients. We are looking for engineers who can build simple, fast, and elegant software. The Reputation Engineering team is small, flat, and close knit. We want to hear from you if you are ready to build your technical skill set in a fast-paced, CI/CD environment. Responsibilities Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.). Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality products to our users. Work in a fast-paced CI/CD Kanban environment and participate actively in feature development and bug resolution Capability to manage multiple projects with material-technical risk across teams and processes; may serve as a functional lead or technical owner. Work on several Reputation products to extend functionality and to maintain zero customer-reported bugs. Be a mentor for colleagues and help promote knowledge-sharing Additional duties as assigned. Qualifications 2-5 years of experience in designing & implementing highly interactive UI for high-volume, robust web applications. Must be a graduate in BTECH/BE/MS/MTECH - IT/CS/Machine Leaning/Data Science/Artificial Intelligence Solid programming skills in JavaScript and Java/J2EE, with experience building reusable components using JavaScript libraries such as React and Node.js. Experience with Spring Boot for building scalable and efficient backend services. Proven ability to design, develop, and maintain microservices-based applications. Experience using GoLang to build and optimize data pipelines. Advanced knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations. Hands-on experience with NoSQL databases, such as MongoDB, Elasticsearch, and BigQuery, including development, troubleshooting, and performance optimization. Observability experience or willingness to learn. Experience working in a cloud environment and developing scalable, distributed systems. Strong sense of empathy for end-users, with a drive to enhance their experience. Comfortable working with data-intensive applications and performance-critical systems. We Understand That Not Everyone Will Have Experience With Every Technology, But Familiarity With Any Of The Following Will Help You Stand Out GraphQL RabbitMQ Redis Elasticsearch Social Media APIs (Facebook, Instagram, LinkedIn, Twitter, YouTube, TikTok, etc) When You Join Reputation, You Can Expect Flexible working arrangements. Career growth with paid training tuition opportunities. Active Employee Resource Groups (ERGs) to engage with. An equitable work environment. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. At Reputation, we’re committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives. We believe that diversity strengthens our team, drives innovation, and helps us better serve our customers and communities. Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute. Additionally, we offer a variety of benefits and perks, such as: Health Insurance & Wellness Benefits: Group Health Insurance: Medical Insurance with floater policy of up to 10,00,000 for employee + spouse + 2 dependent children + 2 parents / parent-in-laws Maternity Benefits: Medical insurance up to 75,000 INR, 26 weeks of leave for birth, adoption or surrogacy Life Insurance: Insurance at 3x annual cost to the company (Term Insurance, GPA) Accident/Disability Insurance: Insured at 3x base salary for permanent total disability, permanent partial disability and temporary total disability (GPA) OPD: of 7500 per annum per employee Leaves 10 Company observed holidays a year (Refer to the Holiday Calendar for the Year) 12 Casual/Sick leaves (Pro-rata calculated) 2 Earned Leaves per Month (Pro-rata calculated) 4 Employee Recharge days (aka company holiday/office closed) Maternity & Paternity (6 months) Bereavement Leave (10 Days) Car Lease Reputation is offering a Car Lease Program that allows employees to lease a car with no upfront cost or down payment. They benefit from a fixed monthly lease rental and 20-30% tax savings. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice. Applicants only - No 3rd party agency candidates. Show more Show less

We are building a planet scale multi-modal database from the ground up. You will be part of the team that is reimagining the databases in the era of LLMs by deeply integrating AI into all parts of the stack. As a Software Engineer, you will collaborate with a team of passionate engineers, driving ideas to impactful results in a fast-paced environment. You will be working on building and using system-level software (e.g., distributed systems, operating systems, databases, networking, etc.). You are experienced in software engineering from ideation and architecture design, to writing high-quality code, to shipping. Successful engineers in our team have problem solving, design, coding and debugging skills, drive for execution and results, rigor in delivering quality software and a desire for continuous learning. Our team values a friendly, collaborative atmosphere with a passion for technology, and we believe that a diverse team with diverse perspectives that applies empathy and uses great communication skills helps deliver superior products and is key to success. This is a great opportunity to challenge yourself, grow your career, and influence the next generation of computing at Microsoft. Responsibilities This will be an individual contributor role with the majority of time focused on coding responsibilities. Collaborates with appropriate stakeholders to determine user requirements for a scenario. Drives identification of dependencies and the development of design documents for a product, application, service, or platform. Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI). Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items. Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate. Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. Qualifications Required Qualifications Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 2+ years experience with Kubernetes 1+ year(s) experience with cloud technologies, including, but not limited to Azure, AWS, Google Cloud Currently programming/coding in your current or most recent role. Preferred Qualifications Bachelor's Degree in Computer Science OR related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript or Python OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Experience with Azure Kubernetes Service (AKS), Amazon Elastic Kubernetes Service (EKS), and/or Google Kubernetes Engine (GKE) Experience with Helm Experience in shipping products and services. OR related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript or Python OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Experience with Azure Kubernetes Service (AKS), Amazon Elastic Kubernetes Service (EKS), and/or Google Kubernetes Engine (GKE) Experience with Helm Experience in shipping products and services. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

Job Description Responsibilities include but are not limited to: People Management Experience in managing a small team (5 associates) in people management role for 3+ years Exposure to people performance calibration Provide mentorship to junior team members and ensure quality team engagement Manage schedules, coordinate staff and allocate resources to ensure efficiency and productivity are maximized Asset Management using ITSM (IT Service Management) Experience in Tracking and managing IT assets (hardware, software, licenses, etc.) Hands on experience on using ITSM Using tools like ServiceNow Ensuring compliance, lifecycle management, and cost optimization Technical Experience The ideal candidate will provide computer technical support to maintain, analyze, troubleshoot, and restore computer and information systems to operational status within the NielsenIQ end user community Under minimal supervision, it provides front line support to end users to include interacting with other technical teams as needed to resolve end user technical issues Provides on-site technical support by performing installation, repair, and preventative maintenance of workstations and related software/hardware Troubleshoots software and hardware failures and applies domain specific knowledge to return equipment to operational status within agreed upon Service Level Agreement parameters Interact daily with supervisor, peer groups and customers in order to manage workflow in a timely and professional manner Supports and maintains user account information including administration rights and relevant updates to Service Now ticketing system to include accurate tracking of all physical workstations as per the asset management compliance requirements Responsible for implementing fixes and patches as required by Security and Engineering teams Understands and can apply advanced technical principles and methodologies Apply previous learnings, maintain certifications, and demonstrate willingness to adapt new technology solutions Provide support for Audio and Video related issues at designated office. Install, Configure and Manage Audio and Video Hardware environment. Participate in critical support incidents that involve A/V equipment which may include being on site for testing/remediation after normal operating hours Ensure any end user issues are handled expeditiously and that all proper ticket and issue documentation is completed Additional Skills - Documentation and Reporting Create and maintain reports, dashboards using data visualization tools (PowerBI) to communicate findings to stakeholders Created business processes, best practices, standards, templates and operating procedures to optimize team activities Analyzed, prepared and documented operational procedures and technical guidelines Cross-functional Collaboration Collaborated with system architects, engineering teams and IT management to ensure projects meet strategic initiatives Automation/Process Improvement (good to have) Exposure to Microsoft power platform would be a great added advantage – Simplify/Automate daily workflows using Microsoft PowerApps, Microsoft Automate or similar platforms Soft Skills And Professionalism Ability to successfully build relationships with challenging stakeholders and navigate social environments Ability to communicate effectively Can adapt to change and new ideas or ways of working Exhibits empathy when partnering with internal and external stakeholders Maintain an enthusiastic attitude and willingness to assist users at all times Always ensure that conversations/discussions with end users are professional and focused on issues related to business and technology support Always ask for assistance when unsure of how to address a situation and lean on the team for support and additional training when needed. Demonstrated ability to communicate or escalate situations which cannot be resolved quickly or are likely to be escalated Show initiative and follow through to completion of assigned tasks Respond timely to requests for assistance and confirm completion Respond positively to coaching and show improvement in areas requiring additional training or feedback Ability to challenge status quo, drive service improvement plans and strive to learn new technologies Qualifications 7+ years related experience with relevant certification Experience supporting MS Windows 10/11 in large scale environment Hands on experience in managing Intune registered clients, applying OS through Intune, troubleshooting Intune registration issues Hands on experience installing, configuring, and troubleshooting M365 apps Self-motivated, creative, willing to work as a member of a team, organized and able to manage individual schedules Desired certifications CompTIA A+, ITILv3 Experience with image/load set deployment in an enterprise environment Handled Asset Management using ITSM/Asset inventory tool Support Microsoft Rooms AV conferencing infrastructure Additional Information Enjoy a flexible and rewarding work environment with peer-to-peer recognition platforms Recharge and revitalize with help of wellness plans made for you and your family Plan your future with financial wellness tools Stay relevant and upskill yourself with career development opportuniti Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion Show more Show less

Requirements Description and Requirements Analyze, validate and process transactions as per Desktop procedures (L3 & L4) Analyze and research all discrepancies. Research & Investigate and resolve outstanding items Determine eligibility and applicable plan provisions while meeting timeliness goals Clear and accurate written and verbal communication (Scripted and Templatized) with employee, employer & stateside resources by email Establish action plans for each file to bring claims to resolution Utilize internal and external specialty resources to maximize impact on each claim file Utilize Intellis and ACS (SIR) to update and maintain accurate data record Use PC programs to increase productivity and performance Ensure that the assigned targets are met in accordance with SLA and Internal standards Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence Work as a team member to meet office goals to obtain disability’s vision while demonstrating core values and meeting key measures. Ensure adherence to established attendance schedules Sedentary work – involves sitting most of the time Close visual acuity - viewing a computer terminal and extensive reading Talking – expressing or exchanging ideas by means of the spoken word About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Analyze, validate and process transactions as per Desktop procedures (L3 & L4). Reconcile & Review bank to ledger transactions for all accounts. Analyze, research & review all discrepancies. Investigate and resolve outstanding items. Follow-up with other internal customers for closure of open items and provide back-up for all discrepancies. Perform mid-month, month-end and quarter-end activities as per documented desktop procedures & publish reports Ensure that the assigned targets are met in accordance with SLA and Internal standards. Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence. Ensure adherence to established attendance schedules. Comply with regulatory requirements in prioritizing and completing work assignments Any other essential function that may occur from time to time as directed by the Supervisor About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Who are we and What do we do? ShareChat (https://sharechat.com/about) is India's largest homegrown social media company, with 325+million monthly active users across all its platforms including Moj, a leading short video app which was launched in a record 30 hours. Founded in October 2015, with a vision of building an inclusive community that encourages & empowers each individual to share their unique journey and valuable experiences with confidence. We are spearheading India's internet revolution by building products through world-class AI & tech to evangelize the content ecosystem for India in regional languages. We believe in complete ownership of problem-solving while committing to speed and integrity in everything we do. We place the utmost importance on user empathy & strive to work towards creating a world-class experience for them every day. Join us to drive how the next billion users will interact on the internet! What you’ll do: Develop creative strategies for performance advertising campaigns across various media channels. Collaborate with our team of designers, copywriters, and marketing professionals to produce high-quality content. Execute the Ad and creative production process, from conceptualization to deliverables, ensuring consistency and quality. Stay up to date with industry trends, emerging technologies, and innovative advertising techniques. Manage budgets and timelines, ensuring projects are completed efficiently and effectively. Present creative concepts and campaign strategies to clients and executive leadership. Monitor campaign performance and make data-driven adjustments to optimize effectiveness. Optimise marketing campaigns w.r.t installs and deep-funnel events. Understand performance marketing data and build creative strategies on it. Conceptualise A/B test campaigns to optimise ad performance Who you are : 4-6 years of experience with Creative Advertising, and Ad Production. Strong portfolio of creative projects such as, content/script writing, photography, video production, etc. Graduated from IITs/IIMs preferred. Preference given to candidates with experience in organising college festivals, club activities, etc. Industry experience in Advertising, Marketing, Graphic Design, Video Production. Proficiency in editing software such as Adobe Premiere Pro, After Effects, Final Cut Pro, or DaVinci Resolve. Basic knowledge of sound editing and audio mixing for video production. Familiarity with motion graphics and animation tools (e.g., Adobe After Effects, Blender, or similar). Excellent communication, presentation, and storytelling abilities. Experience with digital content production, social media marketing, print, TV, or multimedia advertising. Where you'll be: Bangalore (Hybrid) Show more Show less

Requirements Description and Requirements Basic Function The process consists of Review, research, and investigate pended Group Life claim submission with multiple coverages and complexity to determine if claim is payable in accordance with various policy provisions, manage Call-ups and outreach to groups for missing information. Essential Functions ( The key deliverables of the role will include but will not be restricted to the details below ) Identify and obtain missing information required to evaluate Group life claims and input information into a Windows based computer system (BIOS). Interpret policy provisions and manually adjudicate Group Life claims to make claim determinations. Work with our customer administrative staff to clarify plan provisions and resolve claim discrepancies. Respond to written inquiries from policyholders, beneficiaries, attorneys and families of deceased employees. Provide guidance on claim processes and resolve customer issues swiftly and thoroughly. Actively pursue and follow up on open claims within specified timeframe. Manage and organize work to meet multiple deadlines and competing priorities to ensure department turnaround and customer satisfaction are met. Evaluate life claims to identify claim situations requiring referral to Senior Examiner. Maintain good rapport with internal and external customers by taking ownership and projecting an attitude of service. Maintain production and quality standards. Keep up to date on Group Life procedures by using the Institutional Life Claims Library and attending required training. Use Microsoft Word and Excel to obtain information required to evaluate the life claim. Provide high quality, timely service to policyholders, beneficiaries, attorneys, families of deceased employees and administration; resolve customer issues swiftly and thoroughly by offering recommendations and solutions. Handle outbound calls needed in regard to Group Life servicing. Handle customer escalations from Reviewers and solve customer problems via telephone using sound business judgment. Respond to telephone referrals submitted regarding claim issues, research the claim as necessary and provide a response to the customer. Process claims withing Payment authority Maintain production and quality standards. Utilize BIOS, GLIF Production, CDF, Calligo, EDCS, Groupfacts, WorkDesk, NetView and Accurint to update and maintain accurate data. Interpret policy provisions and manually adjudicate Group Life claims. Initiate investigations, employing both company and outside facilities to obtain information to determine validity of Group Life claims. (Such as autopsy reports, toxicology reports, accident reports, location of missing beneficiaries, medical reports, homicide investigations, etc.) Mentor new Claim Examiners on Group Life procedures and workflow. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Description And Requirements Insurance Associate Position Title:Associate Reports to (Responsibility Level):Assistant Manager Supervises: NA Location: Jaipur Global Grade: GG 8 Complexity: PID/s Load Mapping: Position Summary Working within the Employee Benefits team in the Operations function, the role is responsible for managing broker and customer relationships, supporting the onboarding, and administering of a portfolio of Group Life Assurance and Group Income Protection. The role consists of completing administration tasks to the highest level of technical capability following a customer, broker, or internal request. This means handling all levels of technical enquiries including but not limited to, scheme details updates, accounting reconciliations and invoice creation and general queries pertaining to the cover of their scheme. These will include reinforcing the product features and creating an environment to maximize retention opportunities by understanding customer circumstances, identifying, and supporting vulnerable customers, managing dissatisfactions/complaints, and working well as part of the wider team. Job Responsibilities Always deliver outstanding customer service, through direct interaction with customers and advisors via email. Able to answer all levels of complex and technical queries, update policies, make necessary amendments and manage payment schedules. Demonstrates depth of understanding of data protection requirements and always complies and upholds checks and responsibilities. Handle all interactions with professionalism, integrity and empathy. Maintaining accurate file records of all actions taken. Respond to customer objections and demonstrate excellent problem-solving skills, including complex scenarios.And demonstrates a mindset to find a way through and to turn difficult scenarios into customer advocate moments. Follow processes to address customer and broker requests – e.g., direct debit queries/changes, personal detail amendments, policy changes, etc. Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. Experience (In Years) Candidates should have strong background in customer service and/or administration role with 1-2 years’ experience. A good understanding of what’s important in the Financial Services sector, gained from working within the industry Technical Skills Excellent written and verbal communication skills. (Verbal communication limited with UK Ops Team) . Excellent customer service skills Excellent inter-personal skills, with the ability to liaise with people at all levels. Confident and professional telephone manner (Verbal communication limited with UK Ops Team) . Accurate and able to demonstrate a high level of organization skills. Self-motivated, enthusiastic with a ‘can do attitude’. Good team player with the ability to also work on own initiative. Proficient in Microsoft Office applications (Excel, Outlook, Word, PowerPoint) Exceptional attention to detail GR1 qualification (preferred) Good team player with the ability to work on own initiative. A good understanding of compliance, legal and FCA regulations (full MetLife Corporate training will be provided). Demonstrates core company values and upholds them with utmost integrity. Other Critical Requirements Like Voice/ Non-Voice For Insurance Ops Non-Voice Rule & non-rule-based decision making, domain knowledge, extensive customer communication (Email only) About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Basic Function The process consists of Review, research, and investigate pended Group Life claim submission with multiple coverages and complexity to determine if claim is payable in accordance with various policy provisions, manage Call-ups and outreach to groups for missing information. Essential Functions ( The key deliverables of the role will include but will not be restricted to the details below ) Identify and obtain missing information required to evaluate Group life claims and input information into a Windows based computer system (BIOS). Interpret policy provisions and manually adjudicate Group Life claims to make claim determinations. Work with our customer administrative staff to clarify plan provisions and resolve claim discrepancies. Respond to written inquiries from policyholders, beneficiaries, attorneys and families of deceased employees. Provide guidance on claim processes and resolve customer issues swiftly and thoroughly. Actively pursue and follow up on open claims within specified timeframe. Manage and organize work to meet multiple deadlines and competing priorities to ensure department turnaround and customer satisfaction are met. Evaluate life claims to identify claim situations requiring referral to Senior Examiner. Maintain good rapport with internal and external customers by taking ownership and projecting an attitude of service. Maintain production and quality standards. Keep up to date on Group Life procedures by using the Institutional Life Claims Library and attending required training. Use Microsoft Word and Excel to obtain information required to evaluate the life claim. Provide high quality, timely service to policyholders, beneficiaries, attorneys, families of deceased employees and administration; resolve customer issues swiftly and thoroughly by offering recommendations and solutions. Handle outbound calls needed in regard to Group Life servicing. Handle customer escalations from Reviewers and solve customer problems via telephone using sound business judgment. Respond to telephone referrals submitted regarding claim issues, research the claim as necessary and provide a response to the customer. Process claims withing Payment authority Maintain production and quality standards. Utilize BIOS, GLIF Production, CDF, Calligo, EDCS, Groupfacts, WorkDesk, NetView and Accurint to update and maintain accurate data. Interpret policy provisions and manually adjudicate Group Life claims. Initiate investigations, employing both company and outside facilities to obtain information to determine validity of Group Life claims. (Such as autopsy reports, toxicology reports, accident reports, location of missing beneficiaries, medical reports, homicide investigations, etc.) Mentor new Claim Examiners on Group Life procedures and workflow. Provide UAT support for system enhancements. Update & maintain day to day Workforce Management Preparing, Reporting & Analyzing the scorecards of performance Rules-based Decision Making Customer Relationship Management Identify possible alternative solutions and select the most appropriate ones Extracting data from various sheets and preparing custom defined reports Review/generate reports to monitor performance. Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements. Provide coaching and feedback to team members to enable them to improve their performance. Assist new hires such that they are productive on the floor in the shortest possible time frame. Handle customer, employee, and internal partner escalations. Client Interaction, where required at the level of supervisors. Ensure compliance with internal policies and procedures, external regulations, and information security standards. Ensure that all agents in their process know their goals and how they are linked to the Organization’s quality policy. Motivate team members, anticipate staffing needs, acquire talent for the future, and manage attrition. Provide coaching and feedback to team members to enable them to improve their performance to raise individual and organizational capabilities. Effectively manage research/resolution/follow-ups for closure of open items. Build relationship with Onshore Management to ensure a “one-team approach”. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Key Responsibilities 1. Customer Acquisition & Growth Lead the end-to-end B2B sales funnel—from prospecting to closing—targeting large employers, staffing firms, infrastructure companies, and aggregators. Design and execute industry-specific sales strategies across manufacturing, logistics, construction, and facility management sectors. Forge strategic enterprise partnerships to secure high-volume, long-term housing contracts. Utilize CRM systems and sales analytics to refine the sales process, monitor performance, and drive data-informed decisions. 2. Key Account Management & Client Success Act as the primary liaison for key accounts, ensuring exceptional client satisfaction, retention, and revenue expansion. Collaborate with clients to tailor housing, transport, and meal solutions aligned with their operational needs. Establish structured account planning, quarterly business reviews, and success metrics to drive outcomes. Develop scalable playbooks for account growth, including upselling services, expanding to new regions, and onboarding additional workforce segments. 3. Team Leadership & Enablement Recruit, train, and lead a high-performing team of account managers, enterprise sales executives, and field coordinators. Define clear KPIs, incentive models, and streamlined sales processes to enhance team efficiency. Cultivate a team culture centered on ownership, customer empathy, and commercial excellence. Conduct regular training sessions, objection-handling workshops, and collaborative pipeline reviews. 4. Cross-Functional Collaboration Partner with Product, Operations, Housing Supply, and Finance teams to ensure smooth onboarding, service delivery, and contract renewals. Collaborate with Marketing to refine sales collateral, case studies, and industry-specific messaging. Work with Tech and Data teams to deliver client dashboards, usage insights, and customized reporting. 5. Process Optimization & Reporting Implement and manage CRM tools for lead tracking, pipeline visibility, and accurate forecasting. Establish consistent reporting rhythms—daily, weekly, and monthly—for acquisition, retention, and revenue metrics. Monitor and improve key performance indicators such as CAC, CLTV, churn rate, occupancy, NPS, and account growth. Show more Show less

Job Title: UI/UX Tester Job Type: Full-time Location: On-site Hyderabad, Pune or New Delhi Job Summary Join our customer's team as a UI/UX Tester and play a pivotal role in crafting seamless, engaging digital experiences. You will collaborate closely with cross-functional teams to ensure our products stand out in usability, responsiveness, and accessibility across devices and platforms. Key Responsibilities Conduct comprehensive end-to-end UI and UX testing across various platforms, devices, and browsers to ensure consistency and quality. Validate UI components, layouts, responsiveness, and user interactions to meet design standards. Perform cross-browser, cross-device, and responsive design testing using advanced testing tools. Execute a range of UX testing methodologies, including usability testing, heuristic evaluations, and A/B testing, to enhance user satisfaction. Identify, document, and report UI/UX issues using bug tracking systems such as Jira or Bugzilla. Validate design prototypes from Figma, Adobe XD, or Sketch against live or staging environments for accuracy. Assess accessibility compliance (WCAG, ADA) with industry-standard testing tools, ensuring inclusive user experiences. Collaborate with Designers, Developers, and Product Managers during Agile ceremonies to drive continuous improvement. Provide actionable insights and suggestions to optimize the user journey and product interface. Required Skills and Qualifications Proven experience as a UI/UX Tester, QA Analyst, or a related quality assurance role. Deep understanding of UI/UX principles, best practices, and modern design frameworks. Hands-on expertise with cross-browser and cross-device testing platforms (e.g., BrowserStack, LambdaTest). Proficient in using browser developer tools for UI inspection and troubleshooting. Experience with bug tracking and reporting tools such as Jira or TestRail. Familiarity with accessibility standards and accessibility testing tools (e.g., Axe, WAVE). Solid grasp of Agile and Scrum methodologies. Basic knowledge of HTML and CSS is considered an advantage. Exceptional attention to detail, with strong analytical and problem-solving abilities. Outstanding written and verbal communication skills, with a passion for clear documentation. Empathy for users and a collaborative, proactive mindset. Preferred Qualifications Hands-on experience with UI automation testing tools such as Selenium or Cypress. ISTQB or equivalent QA certification. Show more Show less

Key Responsibilities 1. Customer Acquisition & Growth Lead the end-to-end B2B sales funnel—from prospecting to closing—targeting large employers, staffing firms, infrastructure companies, and aggregators. Design and execute industry-specific sales strategies across manufacturing, logistics, construction, and facility management sectors. Forge strategic enterprise partnerships to secure high-volume, long-term housing contracts. Utilize CRM systems and sales analytics to refine the sales process, monitor performance, and drive data-informed decisions. 2. Key Account Management & Client Success Act as the primary liaison for key accounts, ensuring exceptional client satisfaction, retention, and revenue expansion. Collaborate with clients to tailor housing, transport, and meal solutions aligned with their operational needs. Establish structured account planning, quarterly business reviews, and success metrics to drive outcomes. Develop scalable playbooks for account growth, including upselling services, expanding to new regions, and onboarding additional workforce segments. 3. Team Leadership & Enablement Recruit, train, and lead a high-performing team of account managers, enterprise sales executives, and field coordinators. Define clear KPIs, incentive models, and streamlined sales processes to enhance team efficiency. Cultivate a team culture centered on ownership, customer empathy, and commercial excellence. Conduct regular training sessions, objection-handling workshops, and collaborative pipeline reviews. 4. Cross-Functional Collaboration Partner with Product, Operations, Housing Supply, and Finance teams to ensure smooth onboarding, service delivery, and contract renewals. Collaborate with Marketing to refine sales collateral, case studies, and industry-specific messaging. Work with Tech and Data teams to deliver client dashboards, usage insights, and customized reporting. 5. Process Optimization & Reporting Implement and manage CRM tools for lead tracking, pipeline visibility, and accurate forecasting. Establish consistent reporting rhythms—daily, weekly, and monthly—for acquisition, retention, and revenue metrics. Monitor and improve key performance indicators such as CAC, CLTV, churn rate, occupancy, NPS, and account growth. Show more Show less

Jr. Regional Manager Job Title: Jr. Regional Manager Locations: Bengaluru, Hyderabad, Chandigarh, Kochi, and Chennai Type: Full-Time Mode: Remote Working (Combination of Field and Office Work) Work Days: 5 Days a Week Experience Required: 13 Years Reporting To: Regional Head About Khyaal Khyaal is Indias #1 App for senior citizens. We are on a mission to enrich the lives of senior citizens in India. We are engaging, educating, and empowering seniors through our live sessions, games, safe payments, on-demand assistance, part-time jobs, and other features on the Khyaal App. Role Overview We are looking for enthusiastic and driven Jr. Regional Managers to join our team across multiple cities. This is a hybrid role that includes sales , field execution , and community engagement . You will represent Khyaal on the ground, build trust with senior citizens, and help drive growth through local outreach and relationship-based sales. Key Responsibilities Promote Khyaal's offerings to senior citizens and their families through on-ground awareness and consultative selling. Drive local sales targets for Khyaal Memberships and other services. Organize and manage small-scale community events, demos, and sessions to engage potential senior members. Build strong relationships with local senior communities, welfare associations, and residential societies. Identify new outreach opportunities through referrals, field visits, and local networking. Maintain timely reporting of field activity, lead status, and conversions to the Regional Head. Ensure excellent post-sale support and handholding to maintain member satisfaction and retention. Requirements Bachelors degree in any discipline. 13 years of experience in field sales, community engagement, or outreach programs. Strong communication and interpersonal skills with a pleasant, empathetic approach. Familiarity with local language and culture is essential. Comfortable with frequent travel within the assigned region. Self-motivated, target-driven, and people-oriented. Experience in working with senior citizens is a plus (but not mandatory). Perks & Benefits A chance to make a real social impact in the lives of senior citizens. Performance-based incentives for sales conversions. Supportive work environment with opportunities for career growth. Travel allowance for field visits and community events. To Apply: Send your CV to hardi@khyaal.com with the subject line: Application Jr. Regional Manager [City] [Your Name]

Job Description 🎯 Atlys' mission is to enable every person on earth to travel freely. At Atlys, we believe that the path to creating a more open world is by making it efficient to travel. Travelers cite visas as the most frustrating pain point, and we're starting by automating that completely. We're looking for talented people who are interested in building the future of travel alongside us. Building technology to increase global movement liquidity will be one of the most exciting developments in decades. If you are curious why the smartest people want to work at Atlys, read this post. Job requirements Before customers commit to a visa application, they often have last-minute questions about documents, timelines, fees, or the process itself. Your job as the Customer Experience Intern is to be their first line of guidance, ensuring prospective users feel confident enough to proceed to checkout. You’ll handle inbound queries, clarify requirements, and surface frequent blockers to the product and operations teams. The Job Engage promptly with prospective customers who have questions before checkout and provide clear, helpful answers. Educate prospects on visa requirements, processing times, document standards, and Atlys features. Identify hesitation points and relay insights to the product, marketing, and operations teams to improve conversion. Maintain accurate interaction logs and tag common queries for analytics and FAQ updates. Collaborate with senior customer-experience managers to refine playbooks and response templates. Measure and report on key metrics such as first-response time, resolution time, and pre-checkout conversion rate. The ideal candidate Currently in the third year of college or a recent graduate Excellent written and spoken English; additional language skills are a plus. Comfortable learning visa regulations quickly and explaining them in simple terms. Patient, solution-oriented, and able to convey empathy in every interaction. Organized and diligent about follow-ups and documentation. Based in Delhi or able to commute to our Delhi office daily. Ready to join immediately for a 3–6 month internship. What You’ll Get Monthly stipend and an internship completion certificate. Hands-on experience in customer success and growth at a high-velocity startup. Exposure to visa operations, product development feedback loops, and data-driven conversion optimization. Mentorship from experienced customer-experience and operations professionals. The chance to contribute to a mission that helps people explore the world more freely. Show more Show less