Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
4.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Who are we? Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards. Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers’ Choice in the 2024 Gartner® Voice of the Customer for Digital Adoption Platforms has once again earned the Customers’ Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fourth Consecutive Year Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions. About The Role We’re looking for a versatile data-driven Marketing Strategist to join the Office of the Head of Marketing. This is a high-impact, cross-functional role for someone who thrives at the intersection of strategy, operations, and execution. What You’ll Do Partner with the Head of Marketing to drive strategic initiatives cutting across data, tools and process Analyze and optimize marketing performance across channels using key SaaS marketing metrics (CAC, LTV, pipeline velocity, etc.) Execute programs when needed Lead marketing projects—build and scale processes, implement automation, and enhance funnel visibility Drive adoption of marketing tech tools and AI-enabled automation workflows Identify gaps, experiment quickly, and scale what works across the org Drive cross-functional support across GTM teams to align marketing data with broader GTM goals What You Bring 7+ years of marketing experience in B2B SaaS Strong understanding of SaaS GTM fundamentals and metrics Hands-on experience with marketing ops or performance marketing Proficiency with martech tools (Salesforce, attribution platforms, paid marketing channels etc.) Experience using AI tools to improve marketing efficiency and personalization Ability to connect dots across strategy, data, tools, and execution Ambition to grow into a future leadership role in a core marketing function LI: #Onsite #WorkType: #Onsite Note : We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it; We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status At Whatfix, we deeply value collaboration, innovation, and human connection. We believe that being together in the office five days a week fosters open communication, strengthens our sense of community, and accelerates innovation—ultimately helping us achieve our goals more effectively. At the same time, we recognize the importance of flexibility in balancing personal and professional priorities. To support this, we offer the option to work from home up to two days per month. In any situation that requires additional flexibility, we’re open to considering exceptions on a case-by-case basis to ensure you’re supported in managing both work and life seamlessly. Perks & Benefits (India) Flexible Paid Time Off Uncapped Incentives and Bonus plans Competitive equity plans Best-in class medical Insurance coverages. Education Sponsorship Free Lunch & Dinner Buffet Doorstep Cab Drop Facility Internal Job Transfer & global mobility programs Scope to represent Whatfix at global events. We also provide an opportunity for many employees (especially those in GTM teams) to travel to meet our global customers & prospects in-person. Show more Show less
Posted 2 days ago
8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Short Description Description The Principal Learning Content Strategist – Customer Experience (CX) is an individual contributor role. The individual is a self-motivated professional who uses their expertise to support OU products, curate online subscription material aligned with the CX Product Strategy, participate in content roadmap planning, and contribute to the development and recording of training content. The ideal candidate will discover, propose, design and prototype new teaching methods, learner engagement techniques, and content for all audiences within Oracle University for our CX educational offerings. In this role you will drive transformation, innovation, and best practices for Oracle University products and services and ensure strategic alignment, rollout and execution of CX related educational offerings & programs within the Oracle University ecosystem. The applicant must be eager to learn technology to support and deliver training using modern learning techniques while working in a fast-paced market and environment. What we love to see: Passion for training and sharing knowledge! 8+ years of hands-on experience working under the hood with Oracle Customer Experience (CX) applications. Practical knowledge and consulting field experience working with several of the following Oracle Cloud Applications technologies: Sales (Sales Force Automation, Commerce, CPQ, Subscription Management, Partner Relationship Management) Service (Fusion Service, B2C Service, Field Service, Knowledge Management) Marketing (B2B Marketing, B2C Marketing, Eloqua, Responsys) Responsibilities 50% - Strategy & Planning Develop relationships with Product Development (Strategy & Management) teams and aims to embed training strategy in product planning and release cycles. Aligns with Product Development and OU teams to develop and maintain training content roadmap planning with focus on time to market aligned with Oracle Partner and Customer needs. Works with strategic partners across multiple departments at Oracle (CSS, Support, Consulting) to understand customer journey and implementation lifecycle methodologies to align curriculum strategy to drive and support customer satisfaction. Has intimate knowledge of OU CX Learning Subscription content and identifies areas of focus to ensure adequate coverage in alignment with CX Product Development, CSS and OU priorities. Ensures that content direction balances both the user needs and business goals of driving Oracle IP, improving efficiency, and enhancing customer success and satisfaction. Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class. Collaborates with Oracle University business leaders to support the identification and prioritization of programs and projects that advance our strategic initiatives. 20% - Delivery & Execution: Improve the impact and effectiveness of our content through user research studies, benchmark analysis, data collection, and competitive research Use knowledge of learning styles to help teams deliver a variety of content types to reach multiple audiences by Identifying and considering pros, cons, issues, obstacles, dependencies, and value associated with content design and enhancements. Drives and participates in content/curriculum proof of concept and design prototypes for upstream validation and feedback from stakeholders. Supports Delivery with content creation and recording. 30% - People: Fosters collaboration with Oracle University team members (Delivery, Go to Market, Customer Success, Guided Learning, Product Management, Production) to drive value and identify and resolve impediments. Advocates for the end user and stakeholder by becoming associated with the product, empathizing with, and understanding learner needs. Works with the Product Development teams to continuously assess progress, disseminate lessons learned, and understand next steps Participates in and contributes to learning activities around modern content design approaches and core practices. QUALIFICATIONS and COMPETENCIES: 8+ years of experience working in a fast-paced functional implementation environment with a recent emphasis on Cloud. Has expertise in a specific Oracle CX Cloud technology environment, preferably 2+ or more Oracle CX Cloud products Experienced with software-specific design and realization, as well as testing, deployment and release management, or technical and functional application management of client-specific package-based solutions. Experience in client facing roles and have interacted with customers in requirement gathering, workshops, design, configuration, testing and Go-live. Soft Skills: Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders Business Insight: Applying knowledge of business and the marketplace to advance the organizations goals Collaborates: Building partnerships and working collaboratively with others to meet shared objectives Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Cultivates Innovation: Creating new and better ways for the organization to be successful Customer Focus: Building strong customer relationships and delivering customer-centric solutions. Demonstrated success in applying continuous customer discovery best practices. Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action Interpersonal Savvy: Relating openly and comfortably with diverse groups of people Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations Empathy: Understands the needs of multiple stakeholders and is responsive in meeting their needs with the most optimal resolution Comfortable working in a global setting Show more Show less
Posted 2 days ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Role : Customer Support Manager - SaaS B2B Location: Hyderabad Work Mode: Work from Office only. Travel: Candidate should be open to travel based on business demand **Travel to client locations for up to 3 to 4 days per quarter based on business requirement Experience: 10+ Years of relevant experience in Customer Support including 4+ Years in Team Management. ** SaaS-B2B Customer Support Experience is mandated. **Prior experience in sales is a strong advantage. Industry: SaaS / Technology Educational Background: Bachelors degree in Computer Science, IT, Business Administration, or related field (MBA preferred). Job Overview: We are seeking a seasoned Customer Support Manager with a strong background in technical support and proven experience in managing high-performing teams within a SaaS environment. The ideal candidate should have 10+ years of overall experience with at least 3 years in a leadership capacity, driving support excellence. This is a work-from-office role that requires close collaboration with the Delivery team and other cross-functional teams. Occasional client visits (3 to 4 days per quarter) are expected based on business needs. Candidates with a tech support background, prior sales experience, and familiarity with AI tools will be given preference. Key Responsibilities Lead and manage the customer support team to consistently deliver world-class support experiences Handle team development, performance management, coaching, and professional growth Establish and continuously improve support processes, KPIs, and quality standards Manage escalations and ensure swift resolution of high-priority or complex client issues Collaborate closely with the Delivery team, Product, Engineering, and Sales to drive holistic customer satisfaction Plan and execute customer site visits (approx. once per quarter) to strengthen relationships and understand customer needs Drive the adoption and integration of AI-based support tools and technologies Ensure the development and upkeep of internal and external knowledge resources Analyze support trends and customer feedback to inform strategic decisions Build a culture of ownership, accountability, empathy, and problem-solving within the team Key Skills People Management & Team Leadership Conflict Resolution & Stakeholder Management SaaS Customer Support Experience Technical Support Expertise Excellent Communication (Hindi and English preferably) & Customer Handling Skills Support Metrics & Performance Analysis CRM & Support Tools (e.g., Zendesk, Freshdesk, Salesforce) Escalation & Crisis Management Process Optimization & Knowledge Management Collaboration with Cross-Functional Teams (Delivery, Product, Sales) Familiarity with AI Support Tools / Automation Qualifications Bachelors degree in Computer Science, IT, Business Administration, or related field (MBA preferred) 10+ years of relevant experience in customer support, with at least 4 years in a team leadership role. Strong experience in SaaS-B2B based customer support is mandatory. Previous experience in technical support roles is highly preferred. Prior experience in sales or customer success is a strong advantage Exposure to AI-driven support tools will be a plus Willingness to travel to client locations for up to 3 to 4 days per quarter Must be comfortable working full-time from the office Role: Customer Success Manager Industry Type: IT Services & Consulting Department: Customer Success , Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education: B.Tech/B.E. in Any Specialization Show more Show less
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
India
On-site
Your role We're seeking Senior Backend Engineers for our team. As a Senior Backend Engineer, you will be crucial in leading the way to build cutting-edge platforms that enable seamless and scalable transactions. Drawing on your proficiency in payment, shopping, and banking systems you will be responsible for designing, developing, and optimizing our secure and robust software infrastructure to create unique experiences only can provide. With a proven track record of managing cross-functional teams, you will collaborate with a diverse ecosystem of talented engineers, designers, analysts, product experts, and other team members to leverage system design, create technical solutions, dive deep into complex problems and ultimately revolutionize the way millions of users shop, pay, and bank. You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges. You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success. Your responsibilities ● Design, build and maintain APIs, services, and systems across engineering teams. ● Debug production issues across services and multiple levels of the stack ● Work with engineers across the company to build delightful features that span various parts of the system ● Collaborate with our business, product, and operations teams to understand and solve our users’ pain points. Your expertise ● You have 2-6 years of software development experience ● You have strong software development experience building scalable products and services ● Good understanding of SOLID principles, Design Patterns ● Knowledge of AWS, OCI, Kubernetes/Docker ● Experience with distributed systems with messaging tools like Kafka or RabbitMQ ● Experience with Agile/Scrum ● Knowledge of Javascript, Vue.js, HTML and CSS - is a plus ● You are proactive, goal-orientated, and self-structured in your approach ● You have experience as a developer in a startup company - is a plus ● Team player, creative thinker, and passionate about exploring new technologies ● Good written and spoken communication skills in English Show more Show less
Posted 2 days ago
0 years
0 Lacs
India
Remote
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its rigorous standards, Triple excels in: Selectively recruiting the top 1% of industry professionals Delivering in-depth training to ensure peak performance Offering superior account management for seamless operations Embrace unparalleled professionalism and efficiency with Triple, where we redefine the essence of remote hiring. Summary This is a full-time remote role for a Senior Customer Support. The Representative will be responsible for providing excellent customer service to clients through calls, handling inquiries, resolving issues, and ensuring customer satisfaction. The Representative will also be accountable for maintaining accurate customer records in the CRM system, achieving customer service targets and goals, and communicating customer feedback to the management team. Responsibilities Customer Interaction: Communicate with customers via phone, demonstrating empathy, active listening, and professionalism at all times. Issue Resolution: Identify customer concerns and find effective solutions, aiming for first-contact resolution whenever possible, while adhering to company policies and guidelines. Product Knowledge: Maintain a deep understanding of the products or services to answer customer queries and provide appropriate recommendations accurately. Documentation : Accurately record customer interactions, transactions, and issues in the CRM system, ensuring a comprehensive record of customer interactions. Problem-Solving: Analyze complex situations, think critically, and take proactive steps to resolve issues, collaborating with other departments when necessary. Compliance: Adhere to company policies, industry regulations, and ethical standards, ensuring customer data privacy and security. Continuous Improvement: Participate in ongoing training and development programs to enhance your skills and knowledge, contributing to improving customer service processes. Feedback Handling: Gather customer feedback and report recurring issues or suggestions to the appropriate teams for process improvement. Team Collaboration: Collaborate with fellow team members to share insights, knowledge, and best practices, fostering a supportive work environment. Qualifications Customer Support, Customer Satisfaction, and Customer Experience skills Excellent problem-solving and analytical skills Ability to multi-task and prioritize workload in a fast-paced environment Experience with CRM systems and contact center technologies Excellent verbal and written communication skills Ability to work independently and remotely A bachelor's degree or higher in a related field is preferred Experience in a customer service or contact center environment is preferred Schedule (US Shifts Only) Eastern Time - 6:30 p.m. - 3:30 a.m. IST, Rotational Shifts Pacific Time - 9:30 p.m. - 6:30 a.m. IST, Rotational Shifts Logistical Requirements Quiet and brightly illuminated work environment Laptop with a Minimum of 8GB RAM, an i5 8th gen processor 720P Webcam and Headset A reliable ISP with a minimum speed of 100 Mbps Smartphone Show more Show less
Posted 2 days ago
0 years
0 Lacs
India
Remote
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its rigorous standards, Triple excels in: Selectively recruiting the top 1% of industry professionals Delivering in-depth training to ensure peak performance Offering superior account management for seamless operations Embrace unparalleled professionalism and efficiency with Triple, where we redefine the essence of remote hiring. Summary This is a full-time remote role for a Client Support Specialist. The Specialist will be responsible for providing excellent customer service to customers through calls, handling inquiries, resolving issues, and ensuring customer satisfaction. The Representative will also be accountable for maintaining accurate customer records in the CRM system, achieving customer service targets and goals, and communicating customer feedback to the management team. Responsibilities Customer Interaction: Communicate with customers via phone, demonstrating empathy, active listening, and professionalism at all times. Issue Resolution: Identify customer concerns and find effective solutions, aiming for first-contact resolution whenever possible, while adhering to company policies and guidelines. Product Knowledge: Maintain a deep understanding of the products or services to answer customer queries and provide appropriate recommendations accurately. Documentation: Accurately record customer interactions, transactions, and issues in the CRM system, ensuring a comprehensive record of customer interactions. Problem-Solving: Analyze complex situations, think critically, and take proactive steps to resolve issues, collaborating with other departments when necessary. Compliance: Adhere to company policies, industry regulations, and ethical standards, ensuring customer data privacy and security. Continuous Improvement: Participate in ongoing training and development programs to enhance your skills and knowledge, contributing to improving customer service processes. Feedback Handling: Gather customer feedback and report recurring issues or suggestions to the appropriate teams for process improvement. Team Collaboration: Collaborate with fellow team members to share insights, knowledge, and best practices, fostering a supportive work environment. Qualifications Customer Support, Customer Satisfaction, and Customer Experience skills Excellent problem-solving and analytical skills Ability to multitask and prioritize workload in a fast-paced environment Experience with CRM systems and contact center technologies Excellent verbal and written communication skills Ability to work independently and remotely A bachelor's degree or higher in a related field is preferred Experience in a customer service or contact center environment is preferred Schedule (US Shifts Only) Eastern Time - 6:30 p.m. - 3:30 a.m. IST, Rotational Shifts Pacific Time - 9:30 p.m. - 6:30 a.m. IST, Rotational Shifts Logistical Requirements Quiet and brightly illuminated work environment Laptop with a Minimum of 8GB RAM, an i5 8th gen processor 720P Webcam and Headset A reliable ISP with a minimum speed of 100 Mbps Smartphone Show more Show less
Posted 2 days ago
3.0 years
0 Lacs
Chandigarh, India
Remote
Job Title: Frontend Developer We are seeking an experienced Frontend Developer with expertise in turning pixel-perfect Figma designs into responsive WordPress templates. The ideal candidate will have strong technical skills, attention to detail, and the ability to work closely with teams, including SEO. Experience with Shopify and Angular is not required, but possessing these skills may lead to a salary hike. The role also demands excellent communication, coordination, and the flexibility to adapt to new technologies quickly. Company Description Welcome to MangoEyes Digital – the go-to growth partner for aesthetic clinics across the UK and beyond. We offer a full-stack Revenue Generating Department that includes ad creation, video production, AI-powered CRM systems, sales support, web development, and end-to-end content marketing – all under one cost-effective package. We don’t just build websites; we build sustainable growth for our clients through innovation, empathy, and results-driven strategy. Key Responsibilities & Requirements: Convert Figma layouts into responsive WordPress themes with precision and consistency. Develop responsive, cross-browser-compatible websites using HTML, CSS, JavaScript, and Bootstrap. Customise and develop WordPress themes and plugins. Collaborate with the SEO team to ensure all technical SEO best practices are implemented. Work with PHP and MySQL for backend functionality and database integration. Optimise websites for speed, performance, and mobile responsiveness. Follow secure coding practices and maintain website safety. Maintain hosting environments and coordinate with internal teams to ensure smooth deployment. Independently troubleshoot issues and proactively resolve bugs. Embrace Agile methodologies and contribute positively in a collaborative team setup. Be eager to learn, adapt, and grow within a fast-paced, innovation-led environment. Bonus Skills: Experience with Shopify and Angular will be considered an added advantage and may lead to a salary increase. What We Offer: Competitive salary with performance-based bonuses. Additional leave, company trips, and sick leave support. Fully remote work with flexible 9-hour working days, 5 days a week. Growth-focused, collaborative environment with a strong focus on innovation and work-life balance. Location: Remote Experience Required: 3+ years Language: English Schedule: Flexible, 9 hours/day | 5 days/week Show more Show less
Posted 2 days ago
0.0 - 2.0 years
0 Lacs
Chengalpattu, Chennai, Tamil Nadu
On-site
Clinical Excellence: Job Title: General Dentist & Camp Doctors - Female Company: Yash Dental Group of Clinics - Mahindra World City Branch Position Type: Full-time Experience: Freshers to a Minimum of 2 years Location: Yash Dental - Mahindra World City About Us: Yash Dental Clinic is a leading dental practice committed to providing high-quality, comprehensive dental care to our community with Six Branches in different parts of Chennai, our state-of-the-art clinic is equipped with the latest technology, and our team is dedicated to delivering exceptional patient experiences. We prioritize professionalism, patient education, and a collaborative approach to ensure the best possible oral health outcomes. Job Description: As an Associate Dentist at Yash Dental Clinic, you will play a crucial role in delivering outstanding dental care to our patients. We are seeking a dynamic and experienced dentist with a minimum of 2 years of practice to join our team. The ideal candidate will demonstrate a passion for dentistry, excellent clinical skills, and a commitment to patient-centric care in house & at the Camps. **We prioritize individuals who are already located in and around the respective Clinics or those enthusiastic about relocating to this dynamic location.** Responsibilities: Need to take care of the Dental Camps and commit to Excellence in service. Perform routine dental examinations and preventive procedures. Diagnose and treat various dental conditions and oral diseases. Execute restorative and cosmetic dentistry procedures with precision. Collaborate with specialists when necessary for comprehensive patient care. Patient Engagement: Build and maintain strong patient relationships through effective communication and empathy. Educate patients on oral hygiene practices and preventive care. Address patient concerns and inquiries with professionalism and care. Team Collaboration: Work collaboratively with our dental team to ensure seamless patient care. Participate in case discussions and contribute to the continuous improvement of clinical protocols. Adherence to Standards: Maintain compliance with all relevant dental regulations and guidelines. Uphold clinic policies and procedures to ensure a safe and ethical practice. Professional Development: Stay updated on the latest advancements in dentistry through continuous education. Actively participate in training and development opportunities offered by the clinic. Requirements: BDS degree from an accredited dental school. Valid dental license in the state of Tamil Nadu. Freshers to Minimum of 2 years of clinical experience. Strong diagnostic and clinical skills. Excellent communication and interpersonal abilities. Commitment to providing compassionate and patient-focused care. Join us at Yash Dental Clinic and be part of a dynamic team dedicated to transforming smiles and improving oral health in our community. If you are passionate about dentistry and ready to contribute to a growing practice, we invite you to apply and become an integral part of our dental family. Contact Information: For inquiries, please contact HR, at +91 70925 77000 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: total work: 2 years (Preferred) Work Location: In person
Posted 2 days ago
3.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Position : Product Manager Marketing No of Position : 1 Salary Range : 7 - 9 LPA Experience : 3-5 Years Location : Chennai Job Type : Full time (Onsite) ABOUT US DHPL: Global leader in manufacturing human hair extensions and award-winning exporter to USA and UK; DHPL leads the hair industry market in quality goods that are celebrated in hair salons, Hollywood studios, and opera and theater stages. We believe in growth and science by learning and applying advanced business techniques and R&D applications. IT Department: We are a data-driven and process-oriented organization that values curiosity, experimentation, and continuous learning. Our efforts are backed by analytics and strategic insights, ensuring that we drive meaningful engagement and conversions in international markets. OUR STORY DHPL is the daughter company of Hair & Compounds, Inc. located in California USA. After more than 22 years, together we have built a reputation for creating and providing human hair products in the high-end hair extension market known in Hollywood, Manhattan, London, Ontario, and a hundred more cities. Our culture values curiosity, experimentation, and learning. ABOUT THE PROJECT We are building a technology platform to transform the way small-scale farmers connect with vendors, retailers, and bulk buyers. This is an early-stage, experiment-heavy project that requires a hands-on, data-driven Product Manager to bring structure to ambiguity, validate assumptions with users, and guide us toward product-market fit. JOB SUMMARY We are looking for a Product Manager who is equally strategic and execution-focused, deeply curious about user behavior, and skilled at translating insights from the field into product improvements. You will be responsible for leading customer discovery, running lean experiments, prioritizing features, and helping us validate hypotheses through interviews, MVPs, and user testing. JOB RESPONSIBILITIES Design and conduct farmer and vendor interviews to uncover needs, pain points, and workflows. With initial training and support, create and refine JTBD frameworks, personas, and segmentation models based on real-world feedback. Document and synthesize insights from interviews into actionable product strategies. Plan and execute MVP experiments, A/B tests, landing pages, and survey-driven validation. Define success metrics and track results using analytics tools. Collaborate with marketing to test channels, messaging, and value propositions. Own the product roadmap and prioritization. Map out user journeys and identify the riskiest assumptions across acquisition, retention, and monetization stages. Break down big problems into smaller, testable hypotheses and structure learning loops. Define and monitor KPIs and user funnels (AAARRR framework, retention cohorts, etc.). Collaborate with the data team to build dashboards in tools like Looker Studio, GA4. Use both quantitative and qualitative data to drive product decisions. Write clear, user stories and work closely with engineering to scope features and manage sprints. Collaborate with design to ensure user-friendly and farmer-accessible interfaces (even for low-tech users). QUALIFICATIONS You’re fluent in product discovery, lean experimentation, and iterative building. You can connect the dots between user insight, data, and business value. You balance user empathy with business impact, and you're allergic to untested assumptions. 3+ years in product management, ideally in early-stage startups, marketplace, or logistics platforms. Experience in running experiments, surveys, or interviews with low-tech or rural populations is a huge plus. Familiarity with JTBD, Lean Canvas, or Blue Ocean frameworks is a plus Strong verbal and written communication skills in English. Ability to work with ambiguity, define structure, and drive execution independently. Experience in agritech, rural markets, or supply chain tech. Exposure to B2B platforms or two-sided marketplaces. Hands-on experience working with tools for experimentation or automation. Strong analytical skills and a passion for working with data and numbers to drive marketing decisions. REPORT TO Marketing Manager (India), Operation Manager (United States) WORK HOURS & BENEFITS Our Management Approach: We are an equal opportunity employer who believes in giving opportunities for growth in accordance with skills and attitude. Benefits We Provide Office timings from 9 am to 5:30 pm from Monday to Friday. Salary : Best in the industry based on experience and skill set. Probation Period: 6 Months Medical Insurance for 2.00 lac p.a after 3 months of Joining. Social Security includes - Provident Fund and Gratuity on completion of 5 years of service as per the Tamil Nadu Factories Act. 10 days of Paid Leave and 8 Casual Leave will be provided for the Year. Show more Show less
Posted 2 days ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism Managed Services Management Level Manager Job Description & Summary At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery. In project management at PwC, you will oversee and coordinate various projects to facilitate successful delivery within budget and timeline. You will leverage strong organisational and communication skills to effectively manage teams and stakeholders. *Why PWC At PwC , you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations Job Description & Summary: A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world’s largest and most complex companies to understand their unique business issues and opportunities in an ever-changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimizing deals, and aligning costs with business strategy to create a competitive advantage. Responsibilities: · Analysis of Research with respect to project and adaptation of strategies · Project Reviews & presentations to statutory authorities · Feasibility Study & Opportunity assessment for identification of potential investment opportunities and preparation of proposals · Financial planning, DPR preparation and supervision of infrastructure design Mandatory skill sets: macroeconomics/ urban and regional economics/ econometrics/ investment promotion/ industrial development/ real estate Preferred skill sets: macroeconomics/ urban and regional economics/ econometrics/ investment promotion/ industrial development/ real estate Years of experience required: 2+ Education qualification: CA or M.A. /M.Sc. in Economics/Business Economics Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Chartered Accountant Diploma, Master of Science Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Macroeconomics Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Coaching and Feedback, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&M), Process Mapping, Process Standardization, Professional Courage {+ 28 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less
Posted 2 days ago
3.0 - 6.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. What You’ll Do: The Invoice Care Specialist within Invoicing Operations team is in charge of providing email support for travelling customers and internal teams who have an invoicing query request or complaint. They receive and troubleshoot invoicing query requests and complaints, liaising with both teams and Partners to provide resolution for the customer and internal teams. They also provide in depth analysis and expertise to assess reasons behind a query, ensuring the cause is correctly categorized for reporting in continuous improvement process. The Invoice Care Specialist reports to a Team Leader based in the Invoicing Operations team. Manage travelling customer invoice care complaints and queries- to give a quality response to the internal or external customer, using clarity and empathy so that the customer has renewed faith in service. To focus on First Contact Resolution, so that the query is answered, or complaint resolved, for the customer, as quickly as possible and within agreed service levels. Contribute to continuous improvement processes -to ensure each case is investigated, providing an in-depth root cause analysis, clearly identifying the topic, error type and area of responsibility. To categorize the case effectively so that clear reporting can derive from the analysis, to help prevent future service failures and additional customer cases. To manage each case with a focus on the team’s key objectives of Quality, Global Alignment, Productivity and Case reduction. To highlight and feedback any significant issues to your Team Leader/Manager. To provide a consistent Client Experience - to support your area/point of sale and provide support to other countries, when required, ensuring clients experience an aligned quality service in all countries What We’re Looking For : Bachelor’s degree with 3 -6 years of experience in Invoicing. Travel background Proficiency in the Microsoft suite (Excel, PowerPoint, OneNote, etc.) Fluency in English (written and oral) compulsory. Mastery of other languages (written and / or oral) desired depending on local markets. Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for! Show more Show less
Posted 2 days ago
3.0 - 6.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Job Description The Role As a Demo Engineer, you are the technical powerhouse and product storyteller of our sales team. You will be instrumental in achieving our revenue goals by providing exceptional technical and product expertise to our prospective customers. You will be responsible for understanding a prospect's business challenges and delivering compelling, customized product demonstrations that clearly articulate the value and ROI of our solution. This is a critical role that bridges the gap between our sales team and our product, requiring a unique blend of technical acumen, business sense, and outstanding communication skills. Key Responsibilities: Collaborate with Account Executives: Work alongside the sales team to strategize on account pursuits, understand customer needs, and prepare for prospect meetings. Lead Technical Discovery: Engage with prospects to uncover their technical and business requirements, identifying key pain points and opportunities where our platform can provide value. Deliver World-Class Demonstrations: Design and deliver engaging, value-driven product demonstrations to audiences ranging from technical staff to C-level executives. Build Custom Demo Environments: Configure and customize the demo environment with prospect-specific data and workflows to create a personalized and impactful experience. Act as the Product Expert: Serve as the primary technical point of contact for prospects, answering in-depth questions about product features, architecture, security, and integrations. Handle Technical Objections: Expertly address and overcome technical objections from prospects throughout the sales cycle. Support RFPs/RFIs: Provide detailed and accurate written responses for the technical components of RFPs (Request for Proposal) and RFIs (Request for Information). Be the Voice of the Customer: Act as a key liaison between the field and our Product/Engineering teams, channeling customer feedback to help shape the future of our product roadmap. Stay Ahead of the Curve: Continuously learn and maintain expert-level knowledge of our product, the competitive landscape, and industry trends. Qualifications What We're Looking For: Required Qualifications: 3-6 years of experience in a pre-sales, sales engineering, solutions consulting, or a similar customer-facing technical role, preferably within a B2B SaaS company. Proven ability to understand complex business problems and map them to technical solutions. Exceptional presentation and communication skills, with the ability to tell a compelling story and articulate technical concepts clearly to both technical and non-technical audiences. A natural curiosity and a passion for technology and problem-solving. Ability to manage multiple projects simultaneously in a fast-paced environment. Self-motivated, proactive, and able to work effectively in a collaborative team setting. Preferred Qualifications (Nice to Have): Experience with scripting languages (e.g., Python, JavaScript) for demo customization. Hands-on experience with REST APIs, webhooks, and common integration patterns. Familiarity with cloud platforms (AWS, Azure, GCP) and modern enterprise IT architecture. Experience working with global customers across different time zones and cultures. Knowledge of the [Your Industry Vertical] industry. Additional Information Skills Inventory: Demo Engineer I. Technical Acumen Product Knowledge: Demonstrates a deep understanding of the platform’s features, use cases, and limitations. Demo Environment Management: Shows the ability to set up, customize, and troubleshoot the standard demo environment. Scripting & Customization: Possesses the ability to write light scripts (e.g., using Python or JavaScript) to tailor demos or showcase integrations. API & Integrations: Can clearly explain and demonstrate how our APIs (e.g., REST) work and connect with other third-party systems. Cloud & Infrastructure Literacy: Understands basic concepts of cloud hosting (AWS/Azure/GCP), security principles, and data residency. Database Fundamentals: Has the ability to use basic queries (e.g., SQL) to manipulate data within the demo environment to make it relevant for prospects. II. Sales & Business Acumen Discovery & Qualification: Asks insightful questions to effectively uncover prospect pain points, budget, authority, and timelines. Value-Based Storytelling: Consistently connects product features back to a specific business value or ROI for the prospect. Objection Handling: Effectively addresses and reframes technical and business-related objections from prospective customers. Competitive Analysis: Understands key competitors in the market and can clearly articulate our unique differentiators. Needs Analysis: Demonstrates the ability to accurately map complex customer requirements to the platform's capabilities. III. Communication Skills Presentation & Demonstration Delivery: Presents with confidence, clarity, and energy, while effectively pacing the demo to engage the audience. Active Listening: Genuinely listens to the prospect's needs and challenges before formulating a response. Explaining Complex Concepts Simply: Can distill highly technical topics into simple, digestible terms for non-technical stakeholders. Written Communication: Writes clear, concise, and professional emails, RFP responses, and follow-up documentation. Internal Collaboration: Works effectively and builds strong relationships with Account Executives, Product, Marketing, and Engineering teams. IV. Personal Attributes Problem-Solving: Thinks on their feet to creatively solve unexpected issues or questions during live demonstrations. Curiosity: Shows a strong and genuine desire to learn about the customer's business, our product, and new technologies. Composure Under Pressure: Stays calm and professional when facing tough questions or technical difficulties. Proactiveness / Self-Starter: Manages their own schedule and workload effectively without needing constant supervision. Customer Empathy: Genuinely seeks to understand and is driven to solve the customer's core problems. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Show more Show less
Posted 2 days ago
8.0 - 10.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. JOB PURPOSE: To aggregate, correlate and create Caterpillar customer and dealer recommendations using the 5 elements of condition monitoring in order to provide critical suggested actions to help customers lower owning and operating costs, improve availability, and reduce warranty costs. These recommendations will improve customer loyalty, increase enterprise market share, and grow parts and service sales, while reducing the customer's costs through equipment management efficiency. JOB RELATED ACCOUNTABILITY: Provides equipment management services for at least 300 Product Link assets, 50 VIMS assets, or some combination of both. JOB DUTIES: Condition Monitoring Advisors (CMAs) will monitor the elements of S O SSM fluid analysis, equipment inspections, electronic data, repair history and site conditions to provide relevant recommendations as indicated by the data. This includes the following essential duties and responsibilities: Aggregate and correlate the five elements of condition monitoring, where all are available. Maintains working knowledge for each of the condition monitoring five elements with subject matter expertise in at least 3 elements. Provides equipment recommendations to Caterpillar dealers and customers. Uses enabling software tools & systems to prioritize and analyze condition monitoring data inputs. Extracts or is provided data from the appropriate business systems including customer, dealer and contractor sources. Provides information for equipment management lead tracking and resolution. Prepares standard written reports of recommendations for customers and their Caterpillar dealers on a monthly basis. Facilitates ongoing customer meetings with Caterpillar dealers, product groups, JSS and others as needed. Communicates verbal recommendations as required to customers and their Caterpillar dealers. Builds collaborative relationships & acts as a consultant with equipment management personnel. BACKGROUND/EXPERIENCE: 8 - 10 years in product support and/or engineering fields, with demonstrated on-machine troubleshooting experience. Strong customer service/contact experience, communication, and organizational skills are essential to success in this position. Possess the ability to work and provide direction in a team environment, and work with diverse groups of customers and business partners. Position requires initiative and ability to resolve issues either individually or through appropriate team guidance. A degree in engineering, business, marketing and/or equivalent application experience is highly desired. Working knowledge of engines, power train, hydraulic systems, Product Link™, VIMS, inspection process, equipment lifecycle planning, S O SSM Services, and the Service Information System is desired. Skill Descriptors Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Level Extensive Experience: Facilitates creation of the 'right' products and services to resolve customer business issues. Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement. Advises others on creating customer focused environments in various scenarios. Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations. Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives. Communicates and models the criticality of customer focus as an organizational strategy. Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment. Level Working Knowledge: Follows proper data gathering and analysis processes and policies. Reports problems that arise in the data collection process. Participates in gathering and analyzing an organization's data based on requirements. Documents data from various sources and in various formats. Utilizes basic data collection and evaluation tools and techniques. Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. Level Extensive Experience: Anticipates customers' needs and satisfies them proactively. Resolves complex customer complaints or problems. Teaches others how to deliver excellent customer service in a variety of settings. Applies the concept of 'Moments of Truth' to customer service. Participates in developing a variety of effective ways to deal with difficult customers. Recovers from a service failure in a way that enhances customer's esteem of the organization. Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately. Level Working Knowledge: Explains the requirements, deliverables, costs, and criticalities of the assignment. Participates in developing consulting opportunities or assignments. Uses formal and informal means to keep client informed on progress and issues. Carries out the agreed-upon consulting assignment in a professional manner. Documents client's objectives and project scope. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Working Knowledge: Applies an assigned technique for critical thinking in a decision-making process. Identifies, obtains, and organizes relevant data and ideas. Participates in documenting data, ideas, players, stakeholders, and processes. Recognizes, clarifies, and prioritizes concerns. Assists in assessing risks, benefits and consideration of alternatives. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Extensive Experience: Reviews others' writing or presentations and provides feedback and coaching. Adapts documents and presentations for the intended audience. Demonstrates both empathy and assertiveness when communicating a need or defending a position. Communicates well downward, upward, and outward. Employs appropriate methods of persuasion when soliciting agreement. Maintains focus on the topic at hand. Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Extensive Experience: Ensures capture of lessons to be learned from a problem-solving effort. Organizes potential problem solvers and leads problem resolution efforts. Uses varying problem-solving approaches and techniques as appropriate. Contributes to standard practices for problem-solving approaches, tools, and processes. Analyzes and synthesizes information and devises alternative resolution strategies. Develops successful resolutions to critical or wide-impact problems. Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. Level Working Knowledge: Provides prompt and effective responses to client requests and interactions. Monitors client satisfaction levels on a regular basis. Alerts own team to problems in client satisfaction. Differentiates the roles and responsibilities in a business relationship. Works with clients to address critical issues and resolve major problems. Relocation is available for this position. Posting Dates: June 18, 2025 - June 26, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to apply? Join our Talent Community. Show more Show less
Posted 2 days ago
130.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description THE OPPORTUNITY Based in Hyderabad, join a global healthcare biopharma company and be part of a 130-year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Lead an Organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be the leaders who has a passion for using data, analytics, and insights to drive decision-making, which will allow us to tackle some of the world's greatest health threats. Our Technology centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. AN integral part of the IT operating model, Tech centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each tech center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers. Role Overview As the ED, Data & Analytics Strategy, you will lead the teams that owns the products and the underlying technologies, platforms and infrastructure through its entire lifecycle. You are an expert in D&A technologies and business processes who enables and deeply understands stakeholders and their needs. You will set the product vision, roadmaps, and strategy, ensuring value and user experience are measured and achieved. What Will You Do In This Role You will lead and execute the organization's IT data strategy, ensuring alignment with IT financial goals and operational efficiency and alignment with the enterprise data strategy You will be responsible for overseeing the governance of the IT data domain and it’s critical sub-domains, enabling a strong data stewardship culture, and leveraging data analytics for continuous improvement. You will lead and maintain the data governance model and governance framework, including councils and committees, to oversee critical IT data domains and ensure accountability at all levels. You will lead initiatives that promote data stewardship, enabling sub-domain owners to ensure data accuracy, accountability, and timely delivery of IT Data. You will establish and manage a skilled engineering and delivery team with clear roles and accountabilities to deliver and manage the underlying technologies, platform and integrated data layer that will deliver the IT Data outcomes, including ongoing overall production vision and strategy You will establish strong partnerships with critical stakeholders such as Enterprise Architecture, IT Data sub domain leaders, IT Finance, and Business of IT teams to ensure the integration of data strategy with broader IT initiatives. You will make product decisions, ensuring alignment with the product strategy. Be the chief advocate within the wider organization for products to drive adoption, fantastic user experience, and value realization. Guide the team in developing and regularly calibrating product metrics. Drive continuous product discovery to understand user needs and translate them into solutions and a product backlog. Lead the team to drive release and support planning and execution (go to market). Manage multiple teams of technology professionals, promoting career development and continuous upskilling of talent in order to build incredible teams and the ecosystem to empower them. Monitor and optimize the product's total cost of ownership (TCO). As the senior most leader for the CTO group, you will develop a strong executive external presence and strong internal networks to recruit highly skilled and diverse talent across the needs of the CTO organization, stay current with industry trends, and establish effective vendor partnership. What Should You Have You have a bachelor's degree in information management, computer science, or technology and at least 15+ years of experience in Data & Analytics technologies, product management and IT leadership roles in complex matrix environments. You are proficient in asset, product, requirement, and stakeholder relationship management. +10 years of hands-on experience of data management and governance experience +10 years of hands-on experience and expertise in cloud environments and data & analytics technologies. +10 years hands on experience in leading, managing and driving large D&A teams focused on strong services, products, platform and technology delivery inclusive of product/solution engineering, solution architects, platform engineering, platform administration and support teams. Subject Matter Expert and a leader who guides teams on system designs and management system development. You have a demonstrated ability in innovation, influence, and strategic planning with outstanding interpersonal and communication skills. You are a pro in working with colleagues from diverse disciplines and at all levels in the company, articulating complex technical topics at the right level of detail for specific audiences. You have strong quantitative skills and the ability to use data and metrics to inform decisions and drive continuous improvement. Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation. Who We Are We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What We Look For Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today. Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status Regular Relocation VISA Sponsorship Travel Requirements Flexible Work Arrangements Hybrid Shift Valid Driving License Hazardous Material(s) Required Skills Business Analysis, Data Science, Demand Management, Innovation, Requirements Management, Sourcing and Procurement, Stakeholder Relationship Management, Strategic Planning Preferred Skills Job Posting End Date 07/5/2025 A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID R329008 Show more Show less
Posted 2 days ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Company Description Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait . We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. Job Description Job Summary Assist in Managing Foreign currency risk of the Group To understand the exposure of the group to different currencies for both balance sheet exposure and anticipated cash flow exposure. The above activity is done on a group level and hence requires understanding of total subsidiary exposure and requires coordination with various units to ensure accurate computation of exposure. Assist in developing hedging strategies to minimize hedge cost and mitigating risk. Coordinate with various foreign/Indian banks for the conversion of daily cash flows, obtain quotes for forward/options instruments and support the Chief dealer in the execution of trades. To understand the different accounting aspects of exposure management and assess the impact of foreign currency transactions of the group. Assist in Managing Liquidity and investments of the group. Assist in developing investment strategies to maximize returns of surplus funds. Collaborate with various business units to assess fund requirements and assist in deployment of funds. Monitor Investment performance and provide regular reports. Preparation of MIS, Reports and Decision Support Analysis Prepare periodic MIS reports on forex and investments, providing insightful analytical inputs to support strategic decision-making. Prepare treasury performance against plan number and highlighting key variances. Preparation of reports Like un-hedged foreign currency exposure, Underlying details to banks etc.in accordance with RBI guidelines. Lead efforts on improvement / enhancement of SAP TRM with support from Treasury Controller and Back-Office ussions for the team. Qualifications Educational Qualifications: CA/ MBA Experience Required : 2-3 years of relevant experience Additional Information About the Department Finance The Finance function at Dr. Reddy's goes beyond the traditional roles of monitoring costs, supervising accounting and creating reports. Deep into its digitalization transformation journey, the function works with all departments in the organization as a strategic partner and plays a major role in supporting management in its decision making. The function is distributed globally and has business partnering teams allied to different business units as Controller and Planners. And, secondly distributed as multiple Centre of Excellence housed in Corporate office, such as treasury, Risk & Assurance, Taxation, Corporate Analytics, Investor Relations, GFRT and GBS. Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/ Show more Show less
Posted 2 days ago
5.0 years
0 Lacs
Lucknow, Uttar Pradesh, India
On-site
Role: Customer Experience Manager Location: Lucknow (On-site or Hybrid) Experience: 2–5 years Type: Full-time Industry: D2C, Fashion, Lifestyle, or Consumer Brands About Hunnit Hunnit is a premium athleisure brand for urban Indian women who move with purpose. Designed to blend comfort, style, and function — we’re building a brand that truly understands what women want from everyday clothing. We’re bootstrapped, growing profitably, and ready to build a customer experience function that becomes our biggest strength. Role Description This is a full-time Customer Experience Manager role located on-site in Lucknow. The Customer Experience Manager will ensure customer satisfaction, analyze customer feedback, manage the overall customer experience, and communicate effectively with customers. We’re looking for an energetic and empathetic Head of Customer Experience who can lead all customer interactions, build thoughtful systems, and make sure every customer feels valued. You’ll be the first point of contact and the heartbeat of our post-purchase experience — helping us turn customers into loyal fans. What You'll Do Manage customer conversations across WhatsApp, Instagram, email, and website — ensuring fast, friendly, and clear responses Coordinate with the operations and logistics teams to solve delivery or product issues Build simple SOPs, FAQs, and internal processes to reduce friction and improve response quality Track CX metrics like response time, resolution rate, CSAT, and use insights to improve systems Share regular feedback with product, marketing, and ops teams to enhance the customer journey Surprise & delight loyal customers with thoughtful gestures and moments of joy Qualifications 2–5 years of experience in customer experience or customer success at a D2C brand, consumer startup, or lifestyle business Exceptionally clear communicator in English and Hindi Empathetic and calm under pressure — you know how to turn a complaint into a relationship Organized, process-driven, and always looking to make things better Excited to grow with a high-quality, founder-led brand Comfortable using tools like WhatsApp Business, Freshdesk, Google Sheets, etc. Bonus If You Have worked with fashion, lifestyle, or beauty brands Are based in Lucknow Enjoy fitness, wellness, or style trends — and speak the language of our customers What You’ll Get The chance to shape the voice of a fast-growing brand Hands-on experience working directly with the founders A culture that values trust, empathy, and excellence Competitive compensation and room to grow into a CX leadership role Show more Show less
Posted 2 days ago
0.0 years
0 Lacs
Vijay Nagar, Indore, Madhya Pradesh
On-site
Who Can Apply? Freshers / Tele calling experience Fluent in Hindi & English Graduate (Must) | Age: 18–30 yrs Key Responsibilities Respond to and resolve customer queries, concerns, and requests over the phone in line with company standards Accurately record customer interactions and follow-up tasks in internal systems Understand and support multiple insurance products and service processes Use pre-defined scripts to offer product information and retain customers Provide clear summaries of unresolved queries for internal escalation Handle irate customers with empathy and professionalism Meet performance metrics including call handling, quality, and customer satisfaction Participate in ongoing team initiatives and improvement programs. About the Client You’ll be working with one of India’s leading insurance and financial services companies, known for its customer-centric approach and innovative offerings. The company values high-quality service delivery and is constantly investing in talent, training, and technology to elevate the customer experience. Why Join Us? Be part of a reputed brand in the financial services and insurance sector Professional growth through on-the-job learning and upskilling opportunities Work in a structured, supportive team environment Attractive incentives and career path for high performers Contribute to a customer-first culture built on trust and transparency Apply Now! Send your resume to mohammad.saqib@visionaryhire.com Or call / WhatsApp: +91 8273680523 Subject Line: “ Customer Relationship Manager , Indore" Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Health insurance Internet reimbursement Paid time off Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Quarterly bonus Ability to commute/relocate: Vijay Nagar, Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Language: English (Required) Work Location: In person Expected Start Date: 30/06/2025
Posted 2 days ago
0.0 - 1.0 years
0 Lacs
Thiruvananthapuram, Kerala
On-site
Job Title: Patient Care Taker Location: Trivandrum (or as assigned) Department: Home Health Care Services Reporting To: Nursing Supervisor / Care Coordinator Job Type: Full-time / Part-time / Shift-based Job Summary: Care and Cure is seeking compassionate and dedicated Patient Care Takers to provide high-quality home-based assistance to patients. You will play a key role in improving the lives of patients by supporting their daily activities, hygiene, mobility, and overall well-being with empathy and professionalism. Key Responsibilities: Assist patients with daily living activities such as bathing, grooming, feeding, dressing, and toileting. Provide mobility support, including transferring patients from beds to wheelchairs, and helping them walk safely. Monitor and record vital signs as per care plan. Support patients with medication reminders and simple health routines as advised by healthcare professionals. Maintain cleanliness of the patient’s surroundings and ensure hygiene and infection control practices. Offer companionship and emotional support to patients. Report any health changes or concerns to the nursing supervisor or care coordinator promptly. Adhere to safety protocols and Care and Cure service standards at all times. Requirements: Minimum qualification: SSLC/Plus Two preferred. Prior experience in patient care, elderly care, or home care is an added advantage. Basic knowledge of hygiene practices and patient handling techniques. Ability to handle elderly and bedridden patients with compassion and care. Physically fit, patient, and emotionally mature. Willingness to work flexible shifts including weekends, if required. Basic understanding of Malayalam; knowledge of English or Hindi is an advantage. What We Offer: Competitive salary with timely payments. On-the-job training and professional development. Friendly and supportive work environment. Opportunities to work with a reputed home healthcare provider in Kerala. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Paid time off Provident Fund Ability to commute/relocate: Trivandrum, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Experience: Patient care: 1 year (Preferred) Work Location: In person
Posted 2 days ago
0.0 years
0 Lacs
Noida, Uttar Pradesh
On-site
Job Title: Customer Support Executive Process: Urban Company – Repair Support Location: Sector 62, Noida Working Days: 5 Days Working Qualification: Graduate or Undergraduate (Both Eligible) Salary: upto 30k Key Responsibilities: Handle inbound and outbound customer calls related to appliance repair services. Assist customers in scheduling, rescheduling, or cancelling repair appointments. Provide accurate information regarding technician visits, service charges, and repair timelines. Ensure timely resolution of service issues and escalate unresolved cases to the relevant team. Follow-up with customers for post-service feedback and satisfaction. Coordinate with field technicians and service partners to track job status. Maintain CRM updates and call logs accurately. Deliver a positive customer experience with a focus on empathy and problem-solving. Requirements: Strong verbal communication in Hindi and English. Basic understanding of electronic appliances (TV, AC, Fridge, Washing Machine, etc.) is a plus. Prior experience in voice process or customer service will be preferred. Ability to handle pressure and multitask in a fast-paced environment. Good listening skills and patience to handle service-related queries. Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Commuter assistance Flexible schedule Food provided Health insurance Leave encashment Life insurance Paid sick time Provident Fund Schedule: Day shift Morning shift Weekend availability Supplemental Pay: Commission pay Overtime pay Performance bonus Quarterly bonus Shift allowance Yearly bonus Application Question(s): How much do you rate your English Communication Skill out of 10? Total Experience in Calling Process ? What's your current in-hand salary? Are you fine with sales roles with Higher Incentives ? Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred) Location: Noida, Uttar Pradesh (Preferred) Work Location: In person Speak with the employer +91 7836095291
Posted 2 days ago
8.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Designation: M&E / OTT Sales Lead Location: Noida Experience: 8-12 years Job Summary TO THE NEW (TTN) is looking for a seasoned Sales Leader with extensive experience working with clients in the M&E Industry. The ideal candidate would have worked in an IT Services Organization with M&E either as a primary or one of the key focus areas. They should have a strong understanding of the ecosystem, key players and have a proven track record in selling any or all of the following offerings – OTT Platform E2E Video Platform Monetisation Solutions Front-end applications (Mobile, Smart TV, and other Consumer-facing applications) OTT Experience Design Middleware and Back-End solutions Media Operations Post-production operations (S&P Compliance Services, Localisation, Advanced Format Services ) Application Support & Maintenance The person will spearhead Sales and Business Development efforts in India & EMEA markets for our M&E business unit, manage client relationships, and deliver on revenue targets. Responsibilities: Act as a sales leader of the Media & Entertainment business to drive sales strategy and execution for a high-growth business. Generate outbound leads by identifying prospects using initiative and creativity Grow business relationships by fostering empathy and connection with the clients Grow account revenue by offering TTN services and solutions to solve client problems Develop long, medium and short-term sales strategies/plans Develop and implement go-to-market strategies Own and deliver on agreed revenue targets Conceive, develop, and define client engagement strategy/plan Work closely with the Inside Sales, Pre-sales, Marketing teams, and Business Heads to produce proposals and present them to prospects/clients Organize and report sales activities Envision new revenue streams through solutions/IP relevant to the market/industry. Forecast revenue numbers, and continuously improve the pitch and positioning based on market feedback Qualifications: 8-12 years of industry experience of which at least 5 years as a Sales Lead in an M&E focused role within an IT Services Organization Strong understanding of the M&E industry landscape, media technology domain, and high-level OTT value chain. Sales experience in selling digital tech services to M&E organizations in India & EMEA for a midsize offshore/hybrid company Successfully built partnerships with OEMs and product organizations for joint GTM, Sales, and implementation Up-to-date on the latest and evolving trends in the M&E Industry Ability to build strong relationships with decision-makers and influencers in the client organizations Excellent interpersonal, written, and verbal communication skills Willingness to work in a fast-paced/high-growth work environment Prior experience working with offshore teams is highly desirable Experience in handling RFP processes is a plus About TO THE NEW: TO THE NEW is a digital technology services company providing innovative product engineering solutions to diverse industries across the globe. We design and build digital platforms with Cloud, Data, and AI as the main pillars. Global analyst firms like Gartner, Forrester, Everest, ISG, and Zinnov have recognized TO THE NEW for its capabilities across Digital Engineering, Cloud, Media & Entertainment Solutions, Data & AI, and Digital Marketing. Our team of 2200+ passionate ‘Newers’ is spread across North America, EMEA, India, SEA, and ANZ with our headquarters in Singapore. TO THE NEW is an 8-times winner of the prestigious Great Place to Work award. The company has also been recognised as one of India's Top 100 Companies to Work For and is among the Top 50 IT Workplaces in India. Show more Show less
Posted 2 days ago
8.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Data Science Subject Matter Expert Experience - 8 - 10 Years US EST hours - 8 AM-5 PM Budget - 45LPA Location Lower Parel, Mumbai (Onsite) Job Requirements: 6 to 7 years of experience manipulating data sets and building statistical and machine learning models. Masters or Ph D in Statistics, Mathematics, Computer Science, or another quantitative field - Fluent English (written/spoken) Experience Developing Machine Learning / Data Science models, from coding to deployment 2+ years of experience in teaching or training. 3+ Years of Hands-on Hybrid Development experience preferred. Skills Able to train/mentor/coach in coding (mandatory python and SQL, java or C++) Project Management background preferred. Knowledge of the Consulting/Sales structure. Empathy and service attitude Fast-paced Project Management experience Desirable previous international experience (US, Canada, or Europe) Leading consultants to grow and create tangible benefits and assets. Competencies Mentor / Develop / Train consultants Orientation to results Leadership Main responsibilities of the position Collecting data through means such as analyzing business results or by setting up and managing new studies Transferring data into a new format to make it more appropriate for analysis Build tools to automate data collection Compare and analyze provided statistical information to identify patterns, relationships, and problems Define and utilize statistical methods to solve industry-specific problems in varying fields, such as economics and engineering Prepare detailed reports for management and other departments by analyzing and interpreting data Train assistants and other members of the team how to properly organize findings and read data collected Design computer code using various languages to improve and update software and applications Refer to previous instances and findings to determine the ideal method for gathering data Define and utilize statistical methods to solve industry-specific problems in varying fields, such as economics and engineering Prepare detailed reports for management and other departments by analyzing and interpreting data Train assistants and other members of the team how to properly organize findings and read data collected Design computer code using various languages to improve and update software and applications Refer to previous instances and findings to determine the ideal method for gathering data Desired Skills (Including but Not Limited to): Knowledge in Deep Learning/Neural Networks techniques, specifically NLP (Natural Language Processing, Generative AI and Computer Vision Python and SQL coding skills are indispensable Cloud experience in one of AWS - Amazon Web Service, Azure, Google Cloud Platform Proficiency oinn Machine Learning libraries and frameworks like Tensorflow, Keras, Pytorch, OpenCV, Bertl, Elmo SpaCy, NLTK, etc. Preferred- Experience creating Chatbots, and similar applications that use NLP. Object Character Recognition and Computer Vision projects like Face Recognition is a plus Experience using statistical computer languages, including Python & SQL, R is a plus to manipulate data and draw insights from large data sets Knowledge and experience in statistical and data mining techniques: GLM / Regression, Random Forest, Boosting, Trees, text mining, social network analysis, etc. Experience creating and using advanced machine learning algorithms and statistics: regression, simulation, scenario analysis, modeling, clustering, decision trees, neural networks, etc. Ability to compile and organize statistical information retrieved and present findings to management Faculty to work toward multiple deadlines simultaneously Strong problem-solving skills with an emphasis on product development. Certification in a Cloud-Based/Machine Learning service desirable Show more Show less
Posted 2 days ago
5.0 years
0 Lacs
Bengaluru North, Karnataka, India
On-site
Job Description Job Title : Store Manager Department : Retail Stores Reports To : Cluster Manager Role Summary : The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer- centric strategies and team leadership. Key Responsibilitie s : Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the company’s policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement : Bachelor’s Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> Show more Show less
Posted 2 days ago
0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Work Level : Individual Core : Self Motivated Leadership : Empathy Industry Type : Broking Financial Services Function : Human Resources Consultant Key Skills : Human Resource Management,HR Generalist Activities,Hr,Talent Acquisition,Performance Management,Employee Life Cycle Education : Graduate Note: This is a requirement for one of the Workassist Hiring Partner. Primary Responsibility: Recruitment & Talent Acquisition: Handle the end-to-end recruitment process — sourcing, screening, interviewing, and onboarding. Develop sourcing strategies to attract the right talent. Prepare job descriptions and post openings on job portals, social media, and internal platforms. Employee Lifecycle Management: Support the onboarding process for new employees. Manage probation reviews, promotions, transfers, and exits. Handle all related paperwork and documentation. Employee Engagement & Culture: Develop and implement initiatives to boost engagement and satisfaction. Organize team-building sessions, workshops, and internal events. Foster a healthy, motivational, and collaborative workplace culture. Performance Management: Support the annual appraisal process. Provide guidance to department heads and supervisors on performance reviews. Monitor and track performance improvement plans. HR Operations: Maintain accurate and up-to-date employee records in the HRIS. Prepare and process documents for salaries, benefits, promotions, and exits. Handle administrative tasks related to employment, policy, and compliance. Company Description Workassist is an online recruitment and employment solution platform based in Lucknow, India. We provide relevant profiles to employers and connect job seekers with the best opportunities across various industries. With a network of over 10,000+ recruiters, we help employers recruit talented individuals from sectors such as Banking & Finance, Consulting, Sales & Marketing, HR, IT, Operations, and Legal. We have adapted to the new normal and strive to provide a seamless job search experience for job seekers worldwide. Our goal is to enhance the job seeking experience by leveraging technology and matching job seekers with the right employers. For a seamless job search experience, visit our website: https://bit.ly/3QBfBU2 (Note: There are many more opportunities apart from this on the portal. Depending on the skills, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less
Posted 2 days ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Company Overview: GoodScore is on a mission to make financial literacy and credit access simple, actionable, and inclusive for over 150 million Indians who are credit-underserved. From starting personalized credit consulting in 2023 to now empowering over 1 million users to take control of their credit health, we are one of India’s fastest-growing credit score & credit management apps. We are backed by top VC funds in India, ranked among the top 10 finance apps in India, and are on the 1x to 100x journey. We’re building a team that shares our vision of transforming how India manages credit. About the Role: We are looking for a dynamic and hands-on Human Resources Business Partner (HRBP) to join our growing team. This role is ideal for someone who has experience working closely with a diverse talent pool—ranging from tech to business and customer-facing teams—and thrives in a fast-paced, high-growth startup environment. You will be a strategic partner to both business and functional leaders, working closely to design and implement people strategies that drive performance, enhance employee experience, and align with our long-term goals. Key Responsibilities: Act as a strategic advisor and coach to managers across functions (tech, operations, business, and support). Drive key HR initiatives across the employee lifecycle including workforce planning, performance management, employee engagement, and succession planning. Build strong working relationships with leadership and employees to foster a high-performance and inclusive culture. Analyze HR data and key people metrics to support data-driven decisions and strategic workforce planning. Handle complex employee relations issues with empathy, objectivity, and confidentiality. Partner with recruitment and payroll/benefits teams to roll out programs and support seamless employee operations. Support organizational design and change management initiatives in line with business evolution. Ensure compliance with labor laws, employment regulations, and internal policies. What We're Looking For: 2–3 years of experience in an HRBP or similar strategic HR role. Prior experience in early-stage or growth-stage startups is highly preferred. Exposure to managing a mix of technical and non-technical teams (engineering, product, operations, sales, support). MBA/Other Master's Program in HR. Excellent communication, stakeholder management, and conflict-resolution skills. Proactive, detail-oriented, and highly adaptable in fast-changing environments. Strong understanding of Indian labor laws and compliance requirements. Why Join Us? Work closely with the founder and core team in shaping culture and people practices. Opportunity to be part of a Series A-bound startup in one of the most exciting fintech spaces. Take ownership of strategic HR projects with real business impact. High-growth environment with fast learning and career advancement opportunities. Show more Show less
Posted 2 days ago
0.0 - 3.0 years
0 Lacs
Pune, Maharashtra
On-site
Spinalogy Clinic is a super-specialty centre for non-surgical treatment of pain. Physiotherapy is an integral part of our treatment plans. We believe in manual therapy techniques along with therapeutic exercises to cure the patients from chronic pains. If you are looking for a bright career and learn from the expert team, apply today for the opportunity with Spinalogy Clinic. To know more about Spinalogy Clinic visit our website www.spinalogy.com/career and our social media pages. Job Location: Spinalogy Clinic, Aundh, Pune - 411007. Responsibilities and Duties Important responsibilities of a Physiotherapist will be: To ensure proper and detailed assessment of the patient. Build rapport with patients and communicate to them with empathy. To educate patient and their care givers about the health and preventive measures. Create and implement treatment plans according to the goals of the patient. Plan exercises and therapies for the patient. Observe and review patient progress. Maintain complete professionalism while demonstrating proper stretches, techniques, exercise moves, and equipment uses. Document and record patient treatment and progress. Work pro-actively as a good team member. Show compassion, care and concern towards patients and team. Required Experience, Skills and Qualifications MPT (Ortho/Neuro) with minimum 3 years of experince. Job Location: Aundh, Pune Skills: · Basic Physiotherapy Skills · Communication Skills · The ability to build a rapport with patients from different backgrounds · Team working skills. Job Type: Full-time Pay: ₹27,000.00 - ₹30,000.00 per month Schedule: Day shift Evening shift Supplemental Pay: Overtime pay Education: Master's (Required) Experience: MPT: 3 years (Required) Location: Pune, Pune - 411007, Maharashtra (Required)
Posted 2 days ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Empathy is a valuable skill sought after by many employers in India across various industries. Jobs that require empathy often involve roles such as customer service representatives, counselors, social workers, and healthcare professionals. In this article, we will explore the empathy job market in India, including top hiring locations, salary ranges, career progression, related skills, and common interview questions.
These major cities in India are actively hiring for empathy roles, offering a wide range of opportunities for job seekers in this skill area.
The average salary range for empathy professionals in India varies depending on the industry and level of experience. Entry-level positions may start at around ₹3-5 lakhs per year, while experienced professionals can earn upwards of ₹10-15 lakhs per year.
A typical career path for professionals with empathy skills may include roles such as Customer Support Executive, Team Leader, Manager, and eventually moving into leadership positions such as Head of Customer Experience or Director of Client Services.
In addition to empathy, other skills that are often expected or helpful in empathy roles include active listening, communication skills, emotional intelligence, problem-solving abilities, and cultural sensitivity.
As you explore job opportunities in the empathy field in India, remember to showcase your empathy skills during interviews and highlight relevant experiences. With preparation and confidence, you can excel in roles that require strong empathetic abilities. Good luck in your job search!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
16869 Jobs | Dublin
Wipro
9024 Jobs | Bengaluru
EY
7266 Jobs | London
Amazon
5652 Jobs | Seattle,WA
Uplers
5629 Jobs | Ahmedabad
IBM
5547 Jobs | Armonk
Oracle
5387 Jobs | Redwood City
Accenture in India
5156 Jobs | Dublin 2
Capgemini
3242 Jobs | Paris,France
Tata Consultancy Services
3099 Jobs | Thane