18678 Empathy Jobs - Page 21

Experience : 3.00 + years Salary : INR 1200000-1800000 / year (based on experience) Expected Notice Period : 30 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: Metric Marketing) (*Note: This is a requirement for one of Uplers' client - MM EdTech) What do you need for this opportunity? Must have skills required: Self-Direction – Drives projects forward with minimal supervision and proactively solves challenges., and well-organized HTML/CSS using naming conventions like BEM., Designing and implementing modular, Dry, scalable front-end structures., SEO audits, Writing semantic, Wordpress MM EdTech is Looking for: Front-End Developer Location : Remote Department : Web & UX Description The Client is a dynamic and innovative award-winning agency dedicated to delivering top-notch online experiences for independent and private schools. We are seeking a talented and creative Front-end Developer to join our team and play a key role in building and maintaining high-quality websites and digital experiences within a content management system, typically WordPress. The developer is expected to architect scalable, reusable components and write clean, maintainable code that follows modern web standards and structured styling practices. Roles Interface Architecture ○ Designing and implementing modular, scalable front-end structures. CMS Integration ○ Customizing and extending CMS themes and components to meet project requirements. Code Quality & Consistency ○ Writing semantic, DRY, and well-organized HTML/CSS using naming conventions like BEM. Cross-Team Collaboration ○ Working with designers, strategists, content and SEO teams to bring digital concepts to life. Process Improvement ○ Championing best practices and introducing efficiencies in development workflows. Outcomes Deliver flexible and maintainable front-end codebases that support rapid updates and content scalability. Launch custom, fully editable CMS templates that balance design integrity with editorial flexibility. Establish and maintain a codebase that is DRY, accessible, and easy for other developers to work with or expand. Translate design systems and user experience goals into real-world functionality through effective team communication. Implement changes based on technical SEO audits, ensuring the site structure, performance, and markup align with search optimization best practices. Identify inefficiencies and implement development standards that elevate team output and long-term maintainability. Competencies Systematic Thinking – Approaches development with a mindset for reusable patterns and scalable architecture. Attention to Detail – Maintains visual and functional fidelity down to the pixel and interaction level. Technical Communication – Clearly articulates development decisions and technical constraints to non-developers. Collaboration and Teamwork — Works well with cross-functional teams and advocates for shared goals. Self-Direction – Drives projects forward with minimal supervision and proactively solves challenges. Code Empathy – Writes code that’s clean, logical, and easy for other developers to understand and maintain. Adaptability – Embraces new tools, workflows, and CMS limitations with a solutions-first mindset. Process-Oriented – Values structure and consistency in how tasks are approached and delivered. User Focus – Considers end-user experience in every interaction and layout decision. Mentorship Mindset – Shares knowledge and helps raise the standard of work across the team. SEO Awareness – Understand the impact of development choices on search performance and can translate SEO guidance into technical execution. Design Sensitivity – Respects and executes visual design with precision. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Apply Now Bangkok, Thailand About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: The Global Service Delivery (GSD) team is responsible for Agoda’s office infrastructure and staff connectivity. We provide the hardware, software, and access to resources that allows staff to achieve their goals. Whether in the office, working remotely, or traveling, we enable everyone to stay connected. The GSD team uses state-of-the-art cloud management technologies combined with the best of on-site services to manage the latest hardware running Windows, macOS, and Linux. The Opportunity: As a Project Manager in Agoda’s Global Services Delivery (GSD) team, you’ll play a pivotal role in driving high-visibility projects that shape the future of our workplace and technology. From leading office relocations and infrastructure upgrades to optimizing global IT support solutions, you’ll collaborate with talented teams across the business and deliver results that matter. This is your chance to work in a dynamic, international environment where innovation and efficiency are valued. You’ll have the autonomy to manage multiple projects, influence key decisions, and ensure our teams have the tools and support they need to succeed. If you thrive on challenge, enjoy working with diverse stakeholders, and want to see your work make a difference, this is the perfect opportunity for you. In this Role, you’ll get to: Plan, execute, and deliver a range of GSD projects—including IT support initiatives, office relocations, and infrastructure upgrades—ensuring they meet agreed budgets, timelines, and objectives Collaborate with cross-functional teams, both technical and non-technical, to define project requirements, drive execution, and resolve issues Communicate project progress, risks, and outcomes to stakeholders and management through regular updates, presentations, and reports Utilize project management tools such as Jira, Grafana, and PowerPoint to track progress, maintain documentation, and provide clear project visibility Monitor key performance indicators, manage risks, and ensure projects align with organizational goals and best practices Requirements: 5+ years of proven project management experience, ideally overseeing multiple projects in IT or related fields (other industries considered for strong project managers) Solid understanding of project management methodologies and tools (Jira, Grafana, MS Project, Agile/Scrum, PowerPoint) Experience delivering projects such as helpdesk improvements, endpoint management, office or infrastructure upgrades, and migrations Strong organizational, time-management, and problem-solving skills, with the ability to manage budgets and resources across simultaneous projects Excellent communication and interpersonal skills for effective stakeholder engagement and reporting at all levels Bachelor’s degree in a relevant field or equivalent experience; project management certification (PMP, PRINCE2) is a plus Service-minded, proactive, and able to work both independently and as part of a team Non-Technical Requirements: Strong ownership Service minded Excellent communication skills Ability to work individually and as a team Benefits: Flexible hybrid work arrangement with the option to work remotely for part of the year Generous annual leave, sick leave, and public holidays Exclusive accommodation discounts for personal travel Annual allowance for wellness, learning, fitness, and travel experiences Opportunities for career growth through training, certifications, and internal promotions Competitive compensation and comprehensive health benefits Relocation Package (for employee and family): Full visa sponsorship for employees, spouse, and children Support for airfare, travel insurance, and temporary accommodation upon arrival Assistance with moving household goods and pet relocation #telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email

Company Description Syntax Technologies is a world-leading online training provider based in Virginia. Through its school, Syntax offers in-demand IT training for individuals without IT experience and IT veterans aiming to acquire new skills in line with the latest technologies. Syntax also provides IT solutions and highly skilled talent to clients through its geographically dispersed extended teams. Role Description This is a full-time remote role for a Sales Lead at Syntax Technologies. The Sales Specialist will be responsible for day-to-day tasks related to communication, customer service, sales, training, and sales management. They will contribute to business growth by driving sales, building and maintaining customer relationships, and providing training and support to clients. Job Description Conversion of leads received through various marketing channels. Preparing short-term and long-term sales plan towards reaching the assigned goals. Proactively identifying cross-selling/up-selling opportunities with the existing customers. Identifying references through the existing customer base to increase the sales pipeline. Customer Relationship Management. manage the team Qualifications Proven Track Record in EdTech or SaaS Sales 3–7+ years of experience in a quota-carrying sales role Demonstrated success closing $10k–$100k+ B2C or B2B2C deals (e.g., cohort sales, university partnerships, upskilling programs) Hunter Mentality with Strategic Execution Strong outbound prospecting and pipeline-building skills Ability to prioritize and close high-value deals with speed and consistency Performance-Oriented Leadership Experience mentoring or coaching junior reps, even informally Can build playbooks, create sales processes, and lead by example (not just delegate) Data-Driven and CRM Fluent Comfortable with sales analytics (e.g., funnel conversion, CAC:LTV, call-to-enrollment) Expert in CRM tools (e.g., HubSpot, Salesforce) and outreach systems (e.g., Apollo, ZoomInfo) Audience and Persona Fluency Can speak the language of adult learners, career changers, and corporate L&D buyers Deep empathy for the bootcamp buyer journey—knows how to identify urgency and handle objections Excellent Communication and Closing Skills High EQ and persuasive storytelling abilities Skilled at conducting discovery, pitching on Zoom, and overcoming hesitation around price/value Funnel Optimization : Knows how to fix leaky enrollment pipelines and improve show rates Reporting/Forecasting : Capable of building and interpreting sales dashboards Designation - Sales Specialist Mode - Work from Home (EST shift (9am EST to 5pm EST) Experience - 4 years Qualification - Graduation, any degree having an Experience of selling certification programs/EDTECH. Joining - Immediate Joiners/15 days You can also drop in your resumes to amina@syntaxtechs.com

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 14-Aug-2025 Job ID 11093 Description and Requirements Should have extensive knowledge and experience on VBA and create/ modify the Macro enabled tools for automation purpose Should be able to work in stringent timelines Good written and verbal communication Good Analytical and Logical Reasoning skills Proactive in taking initiatives Good Problem resolution skill Excel reporting, Dashboard design Knowledge of BI tool will be preferred Knowledge of Alteryx tool will be preferred Ability to work independently in a time bound and proactive manner Strong grasping and learning skills on new skills as well as new responsibilities 4-7 years of relevant work experience Excel, VBA etc. Knowledge of Alteryx is preferred About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Immediate joiner will be preferred for this role. Role & responsibilities - Convert lead into admissions. -Convince students/parents for courses. -Follow-up with students to verify any application issues, including discrepancies or missing information -Meet with and interview prospective students prior to final application decisions -Conducting student assessments to understand their strengths, weaknesses, and educational needs. -Guiding course selection, college applications, and career planning. -Organizing workshops and information sessions on various educational pathways and opportunities. -Assisting students with scholarship applications and financial aid information Preferred candidate profile 1) Good English communication skills required. 2) Minimum Graduate . 3) Good Convincing skills and empathy required. 4) 3-5years of experience in Counselling, Telesales, inside sales etc. Frequent job hoppers will not be entertained. 5) Immediate joiner will be preferred. 6) If you have experience in Edutech, academic counseling, inside sales, tele counseling, student counseling, can apply. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Paid time off Work Location: In person Application Deadline: 12/07/2025 Expected Start Date: 25/08/2025

Your Role People Experience at Innovaccer We are passionate about people; we foster professional growth and make a positive impact on individuals' lives. The Px team is the cornerstone of our organization, and we strive to create a vibrant and inclusive workplace. Our mission is to empower, inspire, and unite every team member towards a shared goal. Join us today and play a crucial role in shaping an exceptional workplace. About the Role We at Innovaccer are seeking a driven and creative Associate-Human resource business partner. Collaborate with senior leadership to align HR strategies with overall business objectives, contributing to organizational success. Leverage data-driven insights to identify opportunities, design solutions, and operationalize HR initiatives in line with business priorities — e.g., scaling onboarding, enhancing employee engagement, building leadership capabilities, evolving performance management practices Use HR analytics to track key metrics, measure program effectiveness, and recommend improvements that drive measurable business impact. Understand business goals and recommend evidence-based approaches, applying strong expertise in HR policies and procedures to support continuous improvement. Support people initiatives from ideation to execution, while coaching, consulting, and mentoring employees up to the Director level. Manage complex stakeholder requests while role-modelling organizational values, ethical practices, and a collaborative approach to conflict resolution. Encourage peers to think boldly and innovatively (“moonshots”), while fostering a culture of empathy, compassion, and inclusion. Act as a Subject Matter Expert (SME), frequently sharing knowledge, best practices, and data-backed recommendations for process improvements. Employee Engagement Activities Requirements Proven creativity and innovative thinking in problem-solving and HR initiatives. Experience working as an HR Business Partner (HRBP) or in HR Operations. Highly proactive with the ability to anticipate needs and take initiative without constant supervision. Fast learner with the capability to quickly adapt to new tools, processes, and evolving business needs. Proficient in Power BI and advanced Excel for HR analytics, including tracking key HR metrics, measuring program effectiveness, and providing actionable insights to drive business impact. Strong experience conducting exit interviews, onboarding processes to ensure seamless employee transitions and engagement. Benefits Generous Leaves: Enjoy generous leave benefits of up to 40 days. Parental Leave: Leverage one of industry's best parental leave policies to spend time with your new addition. Sabbatical: Want to focus on skill development, pursue an academic career, or just take a break? We've got you covered. Health Insurance: We offer comprehensive health insurance to support you and your family, covering medical expenses related to illness, disease, or injury. Extending support to the family members who matter most. Care Program: Whether it’s a celebration or a time of need, we’ve got you covered with care vouchers to mark major life events. Through our Care Vouchers program, employees receive thoughtful gestures for significant personal milestones and moments of need. Financial Assistance: Life happens, and when it does, we’re here to help. Our financial assistance policy offers support through salary advances and personal loans for genuine personal needs, ensuring help is there when you need it most. Innovaccer is an equal-opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered. Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details. About Innovaccer Innovaccer activates the flow of healthcare data, empowering providers, payers, and government organizations to deliver intelligent and connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive, coordinated actions that elevate the quality of care and drive operational performance. Leading healthcare organizations like CommonSpirit Health, Atlantic Health, and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructure, extending the human touch in healthcare. For more information, visit www.innovaccer.com. Check us out on YouTube, Glassdoor, LinkedIn, Instagram, and the Web.

Visit Health – Customer Support Location: Noida, Sector 16A, Film City | Type: Full-time | Immediate Joiners Preferred About Visit Health Visit Health is a next-generation health-tech platform, founded in 2016 by BITS Pilani alumni, with a vision to make healthcare accessible, affordable, and preventive. From telemedicine roots, Visit has transformed into a comprehensive wellness ecosystem connecting millions of users with insurers, doctors, and diagnostic partners across India. We offer services ranging from cashless OPD care, personalized wellness programs, EAP support, to preventive screenings—serving over 5 million users and 2,500+ corporate clients. Role: Customer Support As a Resolution Associate at Visit Health, you will be the escalation point for complex customer concerns. Your role will focus on ensuring timely, accurate, and empathetic resolution of issues by working closely with internal teams like Claims, Medical Operations, Tech, and Product. You will be a key part of our Customer Success team, ensuring that every customer concern—especially critical or escalated ones—is resolved with high satisfaction. Key Responsibilities Handle escalated cases from the Customer Support team through email, call, or ticketing systems Deep-dive into issue root causes and provide end-to-end resolution to customers Coordinate across departments (Claims, Medical, Tech, Logistics, etc.) for issue resolution Monitor and follow up on open tickets to ensure timely closure within SLA Document resolution steps and update the knowledge base for future reference Proactively identify recurring issues and work with the leadership team to fix them at the root level Maintain a high level of professionalism, empathy, and ownership in every customer interaction Share daily/weekly reports on unresolved and resolved escalations with insights Must-Haves 1–3 years of experience in a Customer Resolution or Escalation Handling role (preferably in Healthtech, Insurance, Banking, or E-commerce) Strong written and verbal communication skills in English and Hindi Proven problem-solving and critical thinking skills Ability to handle pressure and multitask effectively Basic understanding of customer support platforms (Freshdesk, Zendesk, etc.) Bachelor's degree in any discipline Willingness to work from the Noida office and join immediately Good to Have Prior experience in Healthtech/Insurance Exposure to grievance handling or regulatory complaint management (e.g., IRDA, RBI, etc.) Knowledge of Excel and ticketing dashboards Job Types: Full-time, Permanent Pay: ₹27,000.00 - ₹33,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Application Question(s): How many years of experience you have in Inbound and Outbound process? How many Escalations you have handles till now? what is your in-hand salary currently? Are you comfortable for Noida location? Work Location: In person

DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

📍 Location: Onsite 🕒 Type: Full-time 📅 Experience: 2 years About the role: As a Backend Developer at DBTech, you’ll build the core engine that powers our digital products—secure, scalable, and efficient. From crafting clean APIs to managing databases and deployments, your code will bring ideas to life. You’ll work closely with cross-functional teams to solve real-world problems. Here, your impact goes beyond development—it's about enabling growth, innovation, and reliability. ✅ Tasks & Duties As a Backend Developer, you are responsible for building the backbone of scalable, secure, and high-performance applications. Your core responsibilities include: API Development: Design, develop, and maintain RESTful APIs using Node.js that are robust, scalable, and easy to integrate. Database Management: Manage both SQL (MySQL) and NoSQL (MongoDB) databases with a focus on schema design and query optimization. Authentication & Authorization: Implement secure JWT-based authentication and manage role-based access control for various user types. Version Control: Use Git to manage codebase efficiently—working with branches, pull requests, and merges. API Documentation: Professionally document APIs using Postman collections and ensure all endpoints are well-tested and documented. Third-Party Integration: Integrate payment gateways, email services, and external APIs as required. Deployment & Hosting: Deploy applications on cloud platforms like AWS or DigitalOcean and perform basic DevOps for performance monitoring. E-commerce Modules: Build or maintain modules such as cart, order, inventory, and payment. Data Validation: Apply clean and reusable validation logic to ensure data integrity. Client Collaboration: Attend client stand-ups and provide timely updates. Documentation & Planning: Contribute to technical documentation, project estimations, and sprint planning. Team Coordination: Collaborate with frontend and sales teams for seamless integration and delivery. Task Management: Use ClickUp (or similar tools) to manage daily tasks, priorities, and deadlines. Problem Solving & R&D: Troubleshoot backend issues, research new tools, and contribute to improving architecture and performance. 🎯 What We Expect From You Solid understanding of Node.js, REST APIs, and clean code practices. Hands-on experience with both SQL and NoSQL databases, with attention to performance. Strong knowledge of authentication mechanisms and role-based access control. Discipline in using Git for version control, especially in a team environment. Ability to deploy and manage cloud-based applications and troubleshoot server-related issues. Familiarity with ecommerce logic and modules like carts, payments, and inventory. Experience documenting APIs and workflows for internal and external use. Strong communication to give timely updates to the team and clients. Ability to manage your workload in line with delivery expectations and team goals. 🧠Traits That Define You Strong analytical and logical problem-solving skills Accountable and takes ownership of assigned modules Effective communicator with both tech and non-tech team members Open to learning and experimenting with new tools or frameworks Organized and able to manage multiple tasks without compromising quality Calm under pressure, especially during deployment or production issues Detail-oriented and always aiming to improve system performance and scalability. 🌟 The Impact You Create As a backend developer, your impact goes beyond writing code — you are the engine that powers the product. Your work ensures that data flows securely, systems scale with growth, and features deliver exactly what users expect. You build the APIs that connect the frontend to the server, the databases that store vital business data, and the logic that makes everything run smoothly. You give structure to client ideas and bring them to life with clean, efficient, and testable code. Your integrations make payments seamless, your validations keep data accurate, and your systems stay online under load. You are not just building a product—you’re enabling the business to grow, scale, and succeed. Through your dedication, collaboration, and problem-solving, you turn challenges into solutions—and ideas into working systems that customers rely on every day. 💙 Why You Should Join the DBTech Crew & Create a Positive Impact With Us At DBTech, we’re not just building a company — we’re building a movement of growth, leadership, and meaningful work. Here’s why joining us will be one of the best decisions of your career: 1️⃣ We Understand What Really Matters:- After conducting 300+ interviews, our data showed that 41% of people leave jobs due to lack of career growth. We’ve made it our mission to fix that. We address common challenges like: ❌ No clear promotion path 📉 Lack of skill development 💤 No exciting challenges 🤷‍♂️ Unclear career direction 🙅‍♀️ Weak leadership or ownership opportunities 💡 At DBTech, we focus on your long-term journey — not just your job title. 2️⃣ We Believe in Learning by Doing (and Failing) Our founders have made mistakes — and that’s how we learned. We encourage you to make mistakes, learn from them, and grow. We’re here to guide you, not judge you. 3️⃣ We Turn Challenges Into Opportunities Here, you’ll learn how to choose the right challenges — and how to turn them into powerful growth opportunities. 4️⃣ We Build Strong Teams, Not Just Job Titles We’ll teach you how to place the right person in the right seat, creating balanced, high-performing teams. 5️⃣ We Have Zero Tolerance for Toxic Culture We’ve seen how toxic workplaces destroy productivity and well-being — so we don’t allow it. At all. Our culture is 100% supportive, inclusive, and growth-oriented. 6️⃣ We Focus on the “Skill Environment Will” Formula We believe success comes from: Skill (what you bring) Environment (how we support you) Will (your drive to grow) 7️⃣ We Make Work Personal — In the Best Way We don’t just celebrate birthdays and work anniversaries. We support you through life events, personal struggles, and career decisions. Because to us, people always come first. 8️⃣ We Believe Good Talent Attracts Great Talent We invest in creating value-driven, purpose-led people — and that attracts more like-minded talent. Your growth helps others grow, too. 9️⃣ We Don’t Just Find Leaders — We Create Them We train people to become leaders who build other leaders. We’ll guide you to lead with clarity, empathy, and vision. 🔟 We Recognize Every Person’s Unique Work Style We know that every individual works differently and deserves a good leader who can guide, support, and evaluate them along the right path — creating a lasting impact and instilling key values they’ll carry for life. 👉 Join us, and let’s create a positive impact together.

📍 Location: Onsite 🕒 Type: Full-time | Entry-Level 📅 Experience: 0–1 year 🧾 1. About the Job Are you passionate about search engines, content, and how websites rank? We're looking for a motivated Junior SEO Executive to join our dynamic digital marketing team. As a fresher, you’ll get hands-on experience optimizing websites, generating AI-driven content, and applying modern SEO techniques to real client projects in the IT services domain. This is your launchpad into the world of digital visibility, performance metrics, and strategic marketing. ✅ 2. Your Roles & Key Responsibilities You’ll work closely with our SEO and content teams to help improve organic traffic and brand visibility through: Keyword Research: Discover high-potential keywords using tools like Google Keyword Planner, Ubersuggest, and SEMrush. Backlink Building: Execute ethical backlink strategies through submissions, outreach, and guest posting. On-Page Optimization: Optimize meta tags, titles, URLs, and content for better search engine performance. Content Support: Use AI tools (e.g., ChatGPT, Jasper) to generate or enhance SEO-friendly content. Keyword Ranking Reports: Track keyword performance weekly using SEO analytics platforms. Competitor Research: Analyze what top competitors are doing and bring fresh ideas to outperform them. Basic Analytics & Reporting: Assist in preparing SEO performance reports using GSC, GA, and other tools. 💡 3. What We Expect from You We’re not expecting perfection — but we are expecting potential. Here’s what we’re looking for: Strong written communication – grammar, clarity, and tone matter A learning mindset – curiosity, initiative, and willingness to ask questions Creative thinking – not just keywords, but how to use them smartly Team player – take feedback, collaborate, and contribute ideas Basic SEO awareness – even if theoretical or self-taught Comfort with tools – willingness to learn Google Search Console, AI content tools, and SEO platforms 🌱 4. How You’ll Create Value Your contribution will go beyond tasks — you’ll: Help us improve organic traffic across service pages and blogs Bring efficiency by using AI tools to scale content faster Strengthen our domain authority through smart backlink strategies Provide fresh competitor insights that help us stay ahead Support in maintaining up-to-date SEO health across multiple projects Be part of a growth-driven environment where your work will be visible and appreciated 💙 Why You Should Join the DBTech Crew & Create a Positive Impact With Us At DBTech, we’re not just building a company — we’re building a movement of growth, leadership, and meaningful work. Here’s why joining us will be one of the best decisions of your career: 1️⃣ We Understand What Really Matters:- After conducting 300+ interviews, our data showed that 41% of people leave jobs due to lack of career growth. We’ve made it our mission to fix that. We address common challenges like: ❌ No clear promotion path 📉 Lack of skill development 💤 No exciting challenges 🤷‍♂️ Unclear career direction 🙅‍♀️ Weak leadership or ownership opportunities 💡 At DBTech, we focus on your long-term journey — not just your job title. 2️⃣ We Believe in Learning by Doing (and Failing) Our founders have made mistakes — and that’s how we learned. We encourage you to make mistakes, learn from them, and grow. We’re here to guide you, not judge you. 3️⃣ We Turn Challenges Into Opportunities Here, you’ll learn how to choose the right challenges — and how to turn them into powerful growth opportunities. 4️⃣ We Build Strong Teams, Not Just Job Titles We’ll teach you how to place the right person in the right seat, creating balanced, high-performing teams. 5️⃣ We Have Zero Tolerance for Toxic Culture We’ve seen how toxic workplaces destroy productivity and well-being — so we don’t allow it. At all. Our culture is 100% supportive, inclusive, and growth-oriented. 6️⃣ We Focus on the “Skill Environment Will” Formula We believe success comes from: Skill (what you bring) Environment (how we support you) Will (your drive to grow) 7️⃣ We Make Work Personal — In the Best Way We don’t just celebrate birthdays and work anniversaries. We support you through life events, personal struggles, and career decisions. Because to us, people always come first. 8️⃣ We Believe Good Talent Attracts Great Talent We invest in creating value-driven, purpose-led people — and that attracts more like-minded talent. Your growth helps others grow, too. 9️⃣ We Don’t Just Find Leaders — We Create Them We train people to become leaders who build other leaders. We’ll guide you to lead with clarity, empathy, and vision. 🔟 We Recognize Every Person’s Unique Work Style We know that every individual works differently and deserves a good leader who can guide, support, and evaluate them along the right path — creating a lasting impact and instilling key values they’ll carry for life. 👉 Join us, and let’s create a positive impact together.

Key Responsibilities: Handle inbound and outbound calls with empathy and professionalism Provide complete and concise information about our treatment programs and services Schedule appointments and continuous follow-ups Handling target walk-ins and on a daily basis Maintain accurate records of interactions and progress Achieve daily calling targets What We’re Looking For: Strong communication and interpersonal skills Ability to speak English and Hindi both fluently Empathy and patience in dealing with sensitive situations Prior experience in telecalling or customer service is a plus Perks: Female candidates are preferred Accommodation facilities are also available, if required. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Food provided Internet reimbursement Leave encashment Paid sick time Language: Hindi (Preferred) English (Preferred) Work Location: In person

Key Roles & Responsibilities : Strategic HR Leadership Develop and implement HR strategies aligned with the centre’s mission and long-term goals. Advise senior management on human capital planning, workforce optimization, and organizational development. Design and monitor KPIs to measure HR effectiveness and staff engagement. Talent Acquisition & Workforce Planning Lead end-to-end recruitment for clinical (psychiatrists, psychologists, nurses, therapists) and non-clinical roles. Build partnerships with medical colleges, psychology institutions, and professional associations. Ensure timely onboarding, cultural integration, and training for new hires. Employee Relations & Well-being Foster a supportive, stigma-free, and ethical workplace culture that reflects mental health sensitivity. Act as a trusted mediator in employee grievances, disciplinary matters, and conflict resolution. Implement employee wellness programs, stress management initiatives, and burnout prevention strategies. Compliance & Legal HR Management Ensure compliance with all applicable labor laws, mental health regulations, POSH Act, and employment policies. Maintain accurate records for audits, inspections, and statutory reporting. Liaise with external legal and compliance consultants when needed. Performance Management & Learning Design and implement performance appraisal systems that are development-oriented. Promote continuous learning through training, workshops, and case-study-based knowledge sharing. Identify skill gaps and plan targeted development for staff, especially in trauma-informed and client-centric care. Policy Development & Implementation Create, update, and communicate HR policies, SOPs, and code of conduct in line with healthcare and mental health standards. Ensure fair, unbiased, and transparent HR practices across departments. HR Operations & Systems Oversee payroll, attendance, leave management, and HRMS functionalities. Ensure data accuracy and confidentiality of staff records. Manage vendor relationships for insurance, background checks, and outsourced services. Culture & Employer Branding Position the centre as an "Employer of Choice" in the mental health and healthcare sector. Drive employee recognition, engagement activities, and internal communication campaigns. Qualifications & Competencies: Master’s degree in Human Resources / Business Administration or related field. Minimum 10 years of progressive HR experience, preferably with 3+ years in healthcare, mental health, or NGO settings. Deep understanding of the emotional demands of working in mental health environments. Proven leadership, communication, and interpersonal skills. Strong ethics, empathy, discretion, and emotional resilience. Preferred Traits: Trauma-informed and psychologically safe leadership style. Familiarity with mental health legislation and ethical frameworks. Passion for social impact and inclusive work culture. Tech-savvy with experience in HRIS, ATS, and digital tools Females candidates will be preferred. Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹80,000.00 per month Benefits: Cell phone reimbursement Food provided Internet reimbursement Leave encashment Paid sick time Application Question(s): Mention the experience in years and kindly specify the industry that you have worked with. Work Location: In person

Performance Management: Job Summary: We are seeking a dynamic and versatile HR Executive cum Sales Support to join our team. The ideal candidate will be responsible for executing core HR functions such as recruitment, onboarding, and employee engagement, while also providing administrative and operational support to the sales team. This dual-role position requires excellent communication, multitasking, and organizational skills. Key Responsibilities: Recruitment & Onboarding: Source and screen candidates through various channels. Coordinate and schedule interviews. Manage onboarding processes for new hires, including induction and documentation. Employee Relations: Serve as a point of contact for employee queries and grievances. Assist in resolving workplace conflicts in a professional and timely manner. Support employee engagement initiatives and events. HR Operations: Maintain and update employee records in HR systems. Ensure compliance with HR policies and labor laws. Prepare HR reports and documentation as required. Check the daily store visit of sales team. Generate the attendance report at the end of the month. Tracking the location of employees through software. Check the daily attendance of the employee. Performance Management: Track performance review cycles and support feedback collection. Assist in implementing performance appraisal processes. Payroll & Benefits Support: Assist in payroll processing by providing necessary data. Support administration of employee benefits and leave management. Admin: Book Hotels for the Employee Updating the payment of hotel booking from time to time. Placing orders for purchasing office stationery. Booked vehicle when required. Qualifications & Requirements: Bachelor’s degree. 1–3 years of experience in an HR or related administrative role. Knowledge of HR systems, labor laws, and HR best practices. Strong communication and interpersonal skills. Proficient in MS Office and HR softwares Ability to handle sensitive situations with discretion and professionalism. Key Competencies: Organizational and time management skills Attention to detail Problem-solving abilities Empathy and active listening Team player with a proactive approach Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Work Location: In person

Job Title : Online Social Community Engagement Executive Location : Sovabazar, Kolkata (On-site) Type : Full-Time Experience : 1–3 years in community management, tele-engagement, inside sales, or customer relationship roles About IND – Institute of NeuroDevelopment The Institute of NeuroDevelopment (IND) is dedicated to empowering parents of children with autism and other neurodevelopmental differences. Our programmes combine parent-led implementation, structured tracking systems, and professional therapy to achieve measurable developmental progress. We believe that change begins with connection—understanding parents’ needs, building trust, and guiding them toward breakthrough solutions. The Social Community Engagement Executive is a vital link in that journey. Role Summary This role blends relationship building, social media engagement, event coordination, and lead nurturing . The Community Engagement Executive will be the bridge between interested parents (both from organic and paid sources) and their next step with IND—whether that’s joining a webinar, enrolling in a programme, or accessing educational resources. The role requires empathy, active listening, persistence, and strong communication skills in Bengali and English. Key ResponsibilitiesLead Engagement & Follow-Up Respond promptly to inquiries from organic leads via social media comments, DMs, and website forms Connect with sign-ups from paid campaigns to confirm interest and build rapport Develop a clear understanding of each prospect’s needs and challenges Relationship Building & Trust Development Engage with parents meaningfully through calls, WhatsApp messages, and social media interactions Share relevant educational resources to build value and trust before the sales stage Maintain consistent follow-ups without being intrusive Webinar Coordination & Conversion Support Organise monthly/weekly webinars: manage invites, confirmations, and reminders Ensure high attendance through timely and personalised follow-ups Contact attendees after the event (call/WhatsApp) to address queries and guide them toward enrolment Social Media & Content Engagement Post and share IND’s content on relevant platforms to generate engagement Participate in comment threads and discussions to keep the conversation active Support in expanding reach within relevant parent communities and groups Campaign Support & Drip Messaging Execute drip campaigns over WhatsApp for nurturing leads Track engagement and optimise messaging for better response rates Work with the marketing team to ensure consistent tone and emotional resonance in all communications Required Skills & Qualifications 1–3 years of experience in lead nurturing, tele-engagement, community management, or inside sales Fluency in Bengali and English is mandatory Strong interpersonal and listening skills, with empathy for parents’ situations Basic understanding of social media engagement and WhatsApp-based campaigns Organised, detail-oriented, and proactive in follow-ups Comfortable working with CRM tools and maintaining lead status updates Preferred (Not Mandatory) Prior experience in healthcare, education, or non-profit sectors Familiarity with webinars, online events, and parent community dynamics Knowledge of autism, ADHD, or child development contexts Why Join IND Be at the frontline of connecting families to life-changing solutions Opportunity to grow into Community Manager or Client Relationship Manager roles Work in a mission-driven environment where empathy and results go hand in hand Training and mentoring in both communication skills and child development awareness Job Type: Full-time Application Question(s): Current and Expected CTC with rationale behind the same. Experience: Social media management: 1 year (Preferred) Client relationship or Telesales: 1 year (Preferred) Language: Bengali (Required) English (Preferred) Work Location: In person

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism Operations Management Level Associate Job Description & Summary A career in Risk Management, within Internal Firm Services, will provide you with the opportunity to advance and foster integrity-based decision making and conduct by PwC professionals throughout our organization. You’ll focus on promoting and monitoring compliance with applicable external laws and regulations as well as internal policies and procedures to help manage PwC’s regulatory, litigation, and reputational risk. Our Independence Compliance team provides guidance on all areas of PwC’s independence policy and the regulatory environment. As part of the team, you’ll provide updates on Independence and regulatory rules and will evaluate new client opportunities based on PwC’s compliance policies and procedures. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: A career in Risk Management, within Internal Firm Services, will provide you with the opportunity to advance and foster integrity-based decision making and conduct by PwC professionals throughout our organization. You’ll focus on promoting and monitoring compliance with applicable external laws and regulations as well as internal policies and procedures to help manage PwC’s regulatory, litigation, and reputational risk. Our Independence Compliance team provides guidance on all areas of PwC’s independence policy and the regulatory environment. As part of the team, you’ll provide updates on Independence and regulatory rules and will evaluate new client opportunities based on PwC’s compliance policies and procedures. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Responsibilities: Focus on conducting independence compliance and monitoring process and documenting the testing results within the specified timelines. Appropriately and timely escalating independence issues to the Reporting Manager. Perform other specific assigned tasks in Independence and allied areas diligently. Desired skills Ability to understand and articulate independence policy and procedures A willingness to challenge points of view and opinion, through presenting logical arguments with senior team members including EDs and Partners Assertive yet flexible, proactive, and self-motivated with a desire to learn Ability to work individually as well as a good team player Solution driven Good time management skills and attention to detail Able to adapt, multitask and manage under pressure Deeply held values of integrity, ethics and confidentiality Knowledge of MS Office Mandatory skill sets: Excel, Data Management, Power point Preferred skill sets: MS Office Years of experience required: 4+ years Education qualification: BBA, B.Com, MBA, M.Com, PGDM Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor in Business Administration, Bachelor of Commerce Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Microsoft Excel, Microsoft PowerPoint Optional Skills Accepting Feedback, Accepting Feedback, Accounting Practices, Active Listening, Budget Monitoring, Business Ethics, Business Expansion, Code of Ethics, Communication, Compliance and Standards, Compliance Awareness, Compliance Oversight, Compliance Program Implementation, Compliance Review, Compliance Risk Assessment, Compliance Training, Corporate Compliance Programs, Developing Policies and Guidelines, Emotional Regulation, Empathy, Ethical Standards, Ethics Training, Inclusion, Intellectual Curiosity, Investigation {+ 14 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

This role is for one of Weekday's clients Salary range: Rs 4000000 - Rs 7000000 (ie INR 40-70 LPA) Min Experience: 8 years Location: Pune JobType: full-time Requirements We are looking for a highly motivated and experienced Client Solutions Engineer to join our team. In this role, you will be pivotal in bridging the gap between our product and our clients' needs, particularly in the pre-sales process. You will work closely with the pre-sales team to address RFPs and RFIs, design tailored solutions, and ensure seamless integration with our product offerings. Roles and Responsibilities: Proposal & Solution Architecture: Drive successful completion of RFPs and RFIs, providing detailed and accurate information about Osmos.ai's product capabilities Client Discovery & Solutioning: Develop comprehensive and innovative solutions for clients, aligning their requirements with our product functionalities Product Demos & POCs: Own and deliver high-impact product walkthroughs, pilot programs, and proof-of-concepts (POCs) that showcase the value of our offering. Maintain an in-depth understanding of the osmos.ai product, ensuring you can effectively address client needs and provide technical guidance Sales Enablement: Utilize your technical knowledge to help position Osmos's offerings, identify client needs, and contribute to project scoping and proposal development. Communicate complex technical concepts clearly and concisely to both technical and non technical stakeholders. Take ownership of deliverables, ensuring solutions perform as expected and drive business impact Product Strategy Influence: Collaborate closely with internal and external senior stakeholders, including managers, directors, VPs, and C-suite leaders, to translate business requirements into actionable technical strategies Onboarding & Handover: Partner with customer success and delivery teams to ensure seamless onboarding and long-term value realization Experience & Background: Have 8-12 years in overall with atleast 3 to 5+ years in a client-facing, solution engineering, or product management role in a B2B SaaS, AdTech, Martech, RetailTech, or enterprise tech environment Love turning complex product capabilities into simple and powerful client stories Are deeply comfortable with ambiguity, and love getting things done in a fast-paced, high growth setup Are equally confident in a boardroom pitch and a Slack thread with product/engineering Have strong empathy for customers, but also know how to push back with confidence and clarity Have proven expertise in architecting and recommending solutions tailored to specific client contexts Have strong communication and presentation skills Have technical proficiency to understand and explain product functionalities Have experience working with senior stakeholders and translating business needs into technical solutions Have knowledge of technical languages / Quick Prototyping / Vibe Coding is a plus Skill Sets: Has end-to-end ownership of pre-sales or solutioning cycles—managing RFPs, RFIs, demos, POCs, and custom solution builds Proven experience engaging VP/C-level decision-makers in client organizations Has experience leading and mentoring team members—excellent team management skills are a must Exceptional communication, articulation, and presentation skills—comfortable influencing both technical and non-technical audiences Demonstrated ability to manage and motivate teams, delegate responsibilities, and lead by example

Job Title: Female Gynecologist (MS/DGO) – 4 to 5 Years’ Experience Salary - open up criteria (2 lac to 4 lac) Female gynecologist preferred. Location: Reodar Rajasthan Job Type: Full-time Job Summary: We are seeking an experienced and compassionate female gynecologist with an MS (Obstetrics & Gynecology) or DGO qualification and 3–5 years of clinical experience. The ideal candidate will provide comprehensive obstetric and gynecological care, ensure patient well-being, and maintain the highest standards of medical ethics. Key Responsibilities: Conduct gynecological examinations, screenings, and prenatal/postnatal care. Diagnose and treat reproductive system disorders, infertility, and pregnancy-related issues. Perform and assist in deliveries (normal and C-section) and gynecological surgeries. Provide patient counseling on family planning, contraception, and reproductive health. Maintain accurate patient records and ensure compliance with medical protocols. Collaborate with other healthcare professionals to provide multidisciplinary care. Stay updated on advancements in obstetrics and gynecology practices. Required Qualifications & Skills: MS (Obstetrics & Gynecology) / DGO degree from a recognized institution. 3–5 years of relevant experience in a hospital, clinic, or healthcare setting. Valid medical license/registration with [appropriate medical council]. Strong diagnostic, clinical, and surgical skills. Excellent communication and interpersonal abilities. Empathy, patient-centric approach, and ability to handle sensitive cases. Job Types: Full-time, Permanent Pay: ₹90,000.00 - ₹150,000.00 per month Benefits: Provident Fund Work Location: In person

Job Title: Female Gynecologist (MS/DGO) – 4 to 5 Years’ Experience Salary - open up criteria, ( 2 lac to 4 lac) Female gynecologist preferred. Location: Reodar, rajasthan Job Type: Full-time Job Summary: We are seeking an experienced and compassionate female gynecologist with an MS (Obstetrics & Gynecology) or DGO qualification and 3–5 years of clinical experience. The ideal candidate will provide comprehensive obstetric and gynecological care, ensure patient well-being, and maintain the highest standards of medical ethics. Key Responsibilities: Conduct gynecological examinations, screenings, and prenatal/postnatal care. Diagnose and treat reproductive system disorders, infertility, and pregnancy-related issues. Perform and assist in deliveries (normal and C-section) and gynecological surgeries. Provide patient counseling on family planning, contraception, and reproductive health. Maintain accurate patient records and ensure compliance with medical protocols. Collaborate with other healthcare professionals to provide multidisciplinary care. Stay updated on advancements in obstetrics and gynecology practices. Required Qualifications & Skills: MS (Obstetrics & Gynecology) / DGO degree from a recognized institution. 3–5 years of relevant experience in a hospital, clinic, or healthcare setting. Valid medical license/registration with [appropriate medical council]. Strong diagnostic, clinical, and surgical skills. Excellent communication and interpersonal abilities. Empathy, patient-centric approach, and ability to handle sensitive cases. Job Types: Full-time, Permanent Pay: ₹90,000.00 - ₹199,000.00 per month Benefits: Provident Fund Work Location: In person

DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Objective: The Business Development Associate will play an important role in supporting our Impact team. You'll focus on helping generate leads, reaching out to potential clients, and doing some market research. You'll also assist in qualifying leads, preparing pitches, and contributing to our outreach strategies. Company Overview The House of DoBe is your new purpose engine. We’re building a community that fuels pro-sociability: your yin yang with a big bang, meaning, small deeds that matter to you, shared causes you have always held close to your head and heart, and the quiet reengineering of our cognitively overloaded culture with prosocial motivation, ability, and skill. Do a little. To do a lot. If you are a real doer who still believes in simple human values of K.A.R.M.A.® Kindness, Altruism, Righteousness, Mindfulness, and Authenticity, join us to aggregate, re-engineer, and incentivize human pursuit of pro-sociability for a purpose economy. We are solving for the lost or otherwise ignored 21st-century skill of civic empathy in the times of fast technology. We are powered by Impresario Global (I.M), a Social Impact MarTech startup in the business of cause amplification. Website- https://www.impresario-global.com , https://www.do-be.ai/ Key Responsibilities: Lead Generation: Identify and qualify leads across digital platforms, events, and directories. Maintain a well-updated CRM with lead status and communication history. Outreach & Follow-ups: Draft personalized outreach messages for cold/warm leads via email, WhatsApp, and LinkedIn. Schedule discovery calls, product demos, and follow up to ensure engagement and action. Pitch Support: Assist in customizing decks and proposals for different client segments. Take detailed notes during pitch meetings and ensure updates in internal systems for tracking purposes. Market Research: Conduct competitor analysis and gather information on industry trends, sales strategies, and pricing models. Report insights to help shape the outreach strategy and improve sales efforts. Indicative KPIs Lead Conversion Rate: Percentage of leads converted into meetings or demos. CRM Hygiene: Regularly updated lead status and communication history. Outreach Efficiency: Timeliness and effectiveness of outreach messages. Proactive Lead Handling: Response time and follow-ups on potential leads. Market Research Reports: Accuracy and relevance of competitor and industry research. Qualifications & Skills Must-Haves: Strong written and verbal communication skills. Familiarity with sales tools, CRMs, and outreach methods (email, LinkedIn, etc.). Ability to work with a diverse team and manage multiple tasks. High attention to detail and ability to handle confidential information. Preferred: Basic understanding of sales strategies, client management, and market research. Previous experience in a sales or customer-facing role is a plus. Knowledge of digital marketing platforms and tools is beneficial. Culture Fit Proactive & Results-Driven: The Sales Intern will be solutions-first, eager to contribute to the team’s objectives and growth. They will exhibit a strong drive to achieve sales targets and handle challenges with a positive, adaptable mindset. Team-Oriented: Ability to collaborate with internal teams and support in achieving common goals while maintaining a high standard of work. Mission- Aligned: Passion for social impact and contributing to causes aligned with the company's ethos of #HumanityWithPurpose. Adherence to SOPs & Processes: You understand the importance of structure and consistency. You’ll follow established workflows and SOPs, ensuring smooth operations across all tasks. Location: Onsite in Lucknow Business Travel: Required as per business needs

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In ServiceNow consulting at PwC, you will gain extensive experience in ServiceNow applications and assist clients in optimising operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: We are seeking a highly skilled DevOps Engineer with deep expertise in GitHub DevOps—specifically GitHub Actions, self-hosted runners, and Linux administration. The ideal candidate will also have a strong background in Azure DevOps and Azure Cloud, along with familiarity with foundational GenAI concepts to integrate emerging AI capabilities into our CI/CD pipelines and automation workflows. Responsibilities: Design, implement, and manage CI/CD pipelines using GitHub Actions and self-hosted runners. Administer Linux servers to ensure optimal performance and security of self-hosted runners. Collaborate with cross-functional teams to integrate GenAI capabilities into CI/CD pipelines. Utilize Azure DevOps and Azure Cloud services to improve deployment strategies and operational efficiency. Develop and maintain documentation for DevOps processes and systems configurations. Troubleshoot and resolve DevOps-related issues to optimize system reliability and performance. Stay updated with emerging DevOps and AI technologies and implement best practices for continuous improvement. Mandatory Skill Sets: In-depth knowledge of GitHub DevOps, specifically GitHub Actions and self-hosted runners. Strong Linux administration experience. Extensive familiarity with Azure DevOps and Azure Cloud services. Understanding of foundational GenAI concepts. Preferred Skill Sets: Experience in AI integration within CI/CD pipelines. Certifications in Azure, DevOps, or Cloud technologies. Familiarity with additional cloud services and automation tools. Years of Experience Required: [Specify number of years, e.g., 5+ years in DevOps engineering] Education Qualification: Bachelor's degree in Computer Science, Information Technology, or related field. Advanced degree or relevant certifications are a plus. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills DevOps Optional Skills Accepting Feedback, Active Listening, Agile Methodology, Application Security, Communication, Configuration Management (CM), Cybersecurity, Emotional Regulation, Empathy, Enterprise Architecture, Human Resources (HR) Consulting, Inclusion, Intellectual Curiosity, IT Change Management, Optimism, Risk Compliance, ServiceNow Customer Service Management (CSM), ServiceNow Ticketing Tool, Teamwork, Well Being Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait. We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. Job Description 1) Responsible for Commercial Sourcing of APIs for Global Mfg. Organisation (Global Generics) for all India based sites. 2) Handling the Strategic Procurement process on End-to-End basis i.e handling RFI/RFQ process, vendor negotiations, creation of PO’s/Contracts etc to ensure timely Availability of materials. 3) Support the Category/Functional head in handling Source selection & development process, managing Supplier Relationships, building Category Strategy sheets, Spend Analysis, implementing Procurement strategies. 4) Working collaboratively with all CFT’s like MSAT, AR&D, Mfg., Planning, RA, QC/QA, IPM etc in handling both technical & commercial related sourcing activities, and engage with the required stakeholders for timely completion of activities/projects. 5) Active involvement in identification & selection of sources for Derisking & Alternate vendor development projects, building Risk mitigation plans by analysing the current & future business requirements, and Supply Chain strategies. Prepare business cases for project approvals by acquiring & analysing market information/data/market assessment. 6) Inventory management - Optimizing inventory levels across all APIs of Global Generics and taking necessary initiatives towards reduction of Lead-Times, MOQ etc 7) Supporting Category Head in meeting OE Targets incl. Savings plans, analysing market changes that determines product availability, pricing conditions, demand-supply gaps etc and tracking such changes that effects product availability/lead-times & key indices affecting API prices. 8) Vendor Management - Arranging Vendor audits, Qualification/requalification process, resolving rejection/technical challenges if any, CAPA management, DCO, Payment terms etc. 9) Ensure compliance to cGMP, FDA guidelines etc, Procurement KPIs and supporting ESG & Sustainability initiatives, Digitization in procurement process, S2P process etc. Qualifications Ideal candidate should be B.Tech/B Pharm/MPharm and MBA is a must with specialization in Supply Chain/Operations, and having a relevant work experience of min. 10 years in Supply Chain/Sourcing/Vendor Management. Additional Information About the Department Global Manufacturing Organisation (GMO) At Dr. Reddy's Laboratories, we are dedicated to making a meaningful impact on global healthcare through precision manufacturing and innovation. With a legacy of excellence, we are a leading force in the pharmaceutical industry. We operate 19 state-of-the-art manufacturing plants across Hyderabad, Vizag, Baddi, Mexico, Shreveport, and Mirfield, comprising 8 OSD facilities, 3 Injectables facilities, and 8 API facilities. Benchmarking manufacturing processes and continuous operational excellence are at the core of our capability to deliver quality medicines to our patients in 66 countries. We manufacture a portfolio of complex APIs and 1,150+ drug master files across key therapy areas such as Oncology, Cardio-vascular, Central Nervous System and Anti-Diabetes. The World Economic Forum has recognised our largest manufacturing facility in Bachupally, Hyderabad, as part of its Global Lighthouse Network. We aspire to be the most efficient pharma operations in the world. Our productivity improvement and digitalisation efforts are key to staying competitive, meeting business imperatives, and meeting our ambitious ESG goals. Building such ‘factories of the future’ is integral to innovation and to build healthcare of the future. Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/

Apply Now Bangkok, Thailand About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. About Agoda Agoda is an online travel booking platform for accommodation, flights, and more. We build and deploy cutting edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ talents coming from 90+ different nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enabling our customers to experience the world Get to Know Our Team At Agoda, our Data Store Team operates at massive scale—across multiple data centers, handling millions of writes per second and managing tens of petabytes of data. We tackle complex challenges in real-time data ingestion, replication, enrichment, storage, and analytics. Join us to build world-class tools and provide robust S3 object store and block storage solutions for our users. The Opportunity We are seeking talented engineers with diverse backgrounds and experience levels to join our Data Store Team. Whether you are an experienced specialist or early in your data engineering journey, we encourage you to apply. We value engineers who are curious, adaptable, and passionate about building scalable systems. If you are excited by the challenge of working with massive data platforms, enjoy solving complex problems, and want to make a real impact on how data is stored and accessed at scale, this is the opportunity for you. We welcome candidates from all walks of life and are committed to building an inclusive, innovative team. In this Role, you will get to: Enhance the monitorability, scalability, stability, accuracy, speed, and efficiency of our data storage systems Design and develop authentication systems Build and maintain load balancers Automate operational processes to improve reliability and reduce manual effort Develop front-end and other utility tools to support internal users Work primarily with Rust, and occasionally with other languages such as Go, Python, and TypeScript Participate in an on-call rotation (approximately one week per month) to address emergency issues—though we prioritize minimizing such incidents What You’ll Need To Succeed Passion for coding and building robust systems Expert-level proficiency in Rust programming Strong analytical and problem-solving skills Experience debugging and resolving production issues Familiarity with Big Data technologies and tools Systems administration experience in Linux environments It’s great if you have Experience working with data infrastructure or data platform teams Background in open-source product development Experience with big data ecosystems Familiarity with Kubernetes Rewards & Benefits Competitive salary and performance-based bonus Opportunity to work on large-scale, high-impact engineering challenges Collaborative, international team environment Professional growth and learning opportunities Flexible work arrangements and generous leave policies Relocation support (if applicable) #telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email

Apply Now Bangkok, Thailand About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: The infrastructure team operates all networks, servers, and storage platforms used to deliver services to Agoda’s customers. We support every product within the company, working with a wide range of systems and technology stacks. As part of our team, you will be working on a mission critical private cloud with over 800k cores, spread over hundreds of Kubernetes clusters, Open stack virtual machines and bare metal servers. Each of these opportunities – coupled with an open work environment – are a great way to gain experience on a modern and dynamic platform, constantly evolving to adapt to changes in the business landscape. We are a distributed team of engineers spanning across Bangkok, Singapore and elsewhere. The Opportunity: Our Infrastructure Platform team in Bangkok is searching for an experienced Engineering Manager (Compute) to help scale our Compute Platform (based on Kubernetes). There will be a focus on building a culture that drives operational excellence, and solid engineering practices, with decisions driven by data. In this Role, you’ll get to: Lead by Example: Remain hands-on—write and review code, and provide expert-level coaching and guidance to engineers at all levels Team Leadership: Manage and develop a high-performing Agile team of 5+ senior/lead software engineers, fostering a collaborative and innovative environment Platform Vision: Drive research and development to continuously improve our infrastructure platform, setting a clear technical vision and roadmap Design & Technical Reviews: Lead and participate in design reviews within the team and across the department, influencing technical direction at Agoda Technical Evangelism: Stay at the forefront of technology, proactively sharing knowledge and best practices to elevate the entire organization Data-Driven Decisions: Use metrics and scientific approaches to guide project success and platform performance What You’ll Need to Succeed: Proven Leadership: 2+ years’ experience as an engineering manager in a fast-paced, dynamic environment, managing Agile scrum teams with 5+ direct reports Technical Expertise: Strong coding skills in a modern programming language (Golang preferred) Platform Experience: Hands-on experience with large-scale compute/infrastructure platforms (Kubernetes, OpenStack, virtual machines, containers) Reliability Focus: Deep understanding of platform stability, resilience, and observability Quality Mindset: Experience working in CI/CD environments with a strong focus on testing and quality Ownership & Autonomy: Ability to set OKRs/KPIs, make independent decisions, and take full ownership of outcomes Excellent Communication: Self-motivated, approachable, and adaptable, with strong English communication skills It’s Great if you Have: Experience with other CNCF projects, such as Cilium/Istio etc. Experience with Configuration Management tools (preferably Ansible) Are confident with networking protocols and general networking concepts. Able to communicate across all levels in the hierarchy of a large organization. Contributed to open-source projects. Building asset management systems. Integrated GenAI tools into platform(s), such as MCP. #telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Copy Link Line WeChat LinkedIn Email