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130.0 years
2 - 4 Lacs
Hyderābād
On-site
Job Description Platform Engineer, DXO Platform The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats. Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers. Role Overview As a Platform Engineer on our DevXOps Platform team, you'll play a crucial role in building, maintaining, and evolving the foundational platforms that empower our product development teams. Our diverse platform ecosystem includes technologies like JFrog Artifactory , JFrog Xray , SonarQube , GitHub Actions Runners , Crossplane , Backstage , and Ansible Automation Platform . You'll work at the intersection of infrastructure-as-code, cloud-native technologies, and DevOps principles, designing, building, and supporting highly available, scalable, and secure platforms. Your efforts will enable our development teams with robust CI/CD pipelines, slick self-service capabilities, and comprehensive observability solutions. What will you do in this role Platform Design & Implementation : Design and implement robust platform solutions using Infrastructure as Code (IaC) tools like Terraform and Ansible . Collaboration & Performance : Collaborate closely with development teams to ensure application performance, scalability, and reliability across our platforms. Cloud Infrastructure Expertise : Leverage your strong understanding of AWS architecture and components (EKS, EC2, RDS, IAM, VPC networking, CloudWatch/CloudTrail) to design, implement, and manage our cloud infrastructure efficiently. Monitoring & Troubleshooting : Implement and manage comprehensive logging, monitoring, and alerting solutions using tools such as Prometheus, Grafana, Loki, Alertmanager , and cloud-native services like CloudWatch and Log Analytics . You'll also monitor and troubleshoot complex issues across our platform stack. CI/CD Pipeline Development : Design, build, and maintain robust Continuous Integration and Continuous Deployment (CI/CD) pipelines using tools like GitHub Actions . This includes managing the Software Development Life Cycle (SDLC) documentation and promoting a culture of automation. Containerized Solutions : Design, implement, and maintain containerized solutions using Kubernetes and Docker , including managing deployments on EKS and other Kubernetes environments. Architectural Contributions : Contribute to architectural discussions and technical decisions for the DXO Platform, ensuring alignment with organizational goals and best practices. Automation & Self-Service Enablement : Develop and maintain automation solutions using tools like Ansible , Crossplane , and custom scripts. Empower development teams with self-service capabilities, enabling them to provision resources and deploy applications efficiently. Production Support : Provide expert support for production systems, ensuring high availability, reliability, and optimal performance for all our platforms. Security & Compliance : Implement and maintain security best practices across all platforms, ensuring compliance with organizational policies and industry standards. Accessibility & Automation : Automate testing procedures and document defects to ensure accessibility standards are met across our platforms.. What should you have 5+ years of experience in Platform Engineering , DevOps , Infrastructure Engineering , or Site Reliability Engineering (SRE) roles. Proven hands-on experience designing, building, and operating production systems on AWS and familiarity with Azure . Deep proficiency in Linux and strong scripting skills in Python or similar languages. Extensive experience with CI/CD methodologies and tools , specifically GitHub Actions or GitLab CI. Extensive experience with Ansible . Solid understanding of containerization technologies (e.g., Podman, Docker) and container orchestration (e.g., Kubernetes, OpenShift). Strong grasp of infrastructure-as-code principles with experience in tools like Terraform. Experience with monitoring and logging tools including Prometheus, Grafana, ELK stack (Elasticsearch, Logstash, Kibana), CloudWatch, and Log Analytics . Familiarity with version control systems, especially Git , and practices like GitOps and semantic versioning. Familiarity with Artifact Management like JFrog Artifactory or Nexus. Understanding of network protocols and security best practices. Excellent communication skills, with the ability to mentor engineers, write clear documentation, and present technical concepts effectively. Soft Skills Problem-Solving : Strong problem-solving and troubleshooting abilities. Communication : Excellent communication skills, both verbal and written. Collaboration : A collaborative mindset, eager to work effectively within a team and across departments. Continuous Learning : Proactive in learning new technologies and adapting to evolving industry trends. Adaptability : Ability to thrive and contribute effectively in fast-paced environments. Passion : A genuine passion for building and optimizing robust, scalable platforms. Good to have Skills. Certifications in AWS , Red Hat Ansible Automation Platform , or Kubernetes. Experience with JFrog Artifactory and JFrog Xray administration. Knowledge of OpenShift Operators and Kubernetes CRDs . Experience integrating ServiceNow or other ITSM platforms into CI/CD workflows. Working knowledge of Backstage for service catalog and integration. Terraform, Packer or Crossplane expertise. Who we are We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What we look for Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today. #HYDIT2025 Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Required Skills: Automation, Availability Management, Business, Capacity Management, Change Controls, Design Applications, High Performance Computing (HPC), Incident Management, Information Management, Information Technology (IT) Infrastructure, Internet Sourcing, IT Service Management (ITSM), Management Process, Release Management, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Administration, System Designs Preferred Skills: Job Posting End Date: 07/23/2025 A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID: R351473
Posted 2 days ago
130.0 years
3 - 6 Lacs
Hyderābād
On-site
Job Description Manager, Quality Engineer The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats. Our Technology Centres focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s’ IT operating model, Tech Centres are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each Tech Centre helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centres. Role Overview Develop and Implement Advanced Automated Testing Frameworks: Architect, design, and maintain sophisticated automated testing frameworks for data pipelines and ETL processes, ensuring robust data quality and reliability. Conduct Comprehensive Quality Assurance Testing: Lead the execution of extensive testing strategies, including functional, regression, performance, and security testing, to validate data accuracy and integrity across the bronze layer. Monitor and Enhance Data Reliability: Collaborate with the data engineering team to establish and refine monitoring and alerting systems that proactively identify data quality issues and system failures, implementing corrective actions as needed. What will you do in this role: Develop and Implement Advanced Automated Testing Frameworks: Architect, design, and maintain sophisticated automated testing frameworks for data pipelines and ETL processes, ensuring robust data quality and reliability. Conduct Comprehensive Quality Assurance Testing: Lead the execution of extensive testing strategies, including functional, regression, performance, and security testing, to validate data accuracy and integrity across the bronze layer. Monitor and Enhance Data Reliability: Collaborate with the data engineering team to establish and refine monitoring and alerting systems that proactively identify data quality issues and system failures, implementing corrective actions as needed. Leverage Generative AI: Innovate and apply generative AI techniques to enhance testing processes, automate complex data validation scenarios, and improve overall data quality assurance workflows. Collaborate with Cross-Functional Teams: Serve as a key liaison between Data Engineers, Product Analysts, and other stakeholders to deeply understand data requirements and ensure that testing aligns with strategic business objectives. Document and Standardize Testing Processes: Create and maintain comprehensive documentation of testing procedures, results, and best practices, facilitating knowledge sharing and continuous improvement across the organization. Drive Continuous Improvement Initiatives: Lead efforts to develop and implement best practices for QA automation and reliability, including conducting code reviews, mentoring junior team members, and optimizing testing processes. What You Should Have: Educational Background: Bachelor's degree in computer science, Engineering, Information Technology, or a related field Experience: 4+ years of experience in QA automation, with a strong focus on data quality and reliability testing in complex data engineering environments. Technical Skills: Advanced proficiency in programming languages such as Python, Java, or similar for writing and optimizing automated tests. Extensive experience with testing frameworks and tools (e.g., Selenium, JUnit, pytest) and data validation tools, with a focus on scalability and performance. Deep familiarity with data processing frameworks (e.g., Apache Spark) and data storage solutions (e.g., SQL, NoSQL), including performance tuning and optimization. Strong understanding of generative AI concepts and tools, and their application in enhancing data quality and testing methodologies. Proficiency in using Jira Xray for advanced test management, including creating, executing, and tracking complex test cases and defects. Analytical Skills: Exceptional analytical and problem-solving skills, with a proven ability to identify, troubleshoot, and resolve intricate data quality issues effectively. Communication Skills: Outstanding verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders. Preferred Qualifications Experience with Cloud Platforms: Extensive familiarity with cloud data services (e.g., AWS, Azure, Google Cloud) and their QA tools, including experience in cloud-based testing environments. Knowledge of Data Governance: In-depth understanding of data governance principles and practices, including data lineage, metadata management, and compliance requirements. Experience with CI/CD Pipelines: Strong knowledge of continuous integration and continuous deployment (CI/CD) practices and tools (e.g., Jenkins, GitLab CI), with experience in automating testing within CI/CD workflows. Certifications: Relevant certifications in QA automation or data engineering (e.g., ISTQB, AWS Certified Data Analytics) are highly regarded. Agile Methodologies: Proven experience working in Agile/Scrum environments, with a strong understanding of Agile testing practices and principles. Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation. Who we are We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What we look for Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today. #HYDIT2025 Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Required Skills: Business Intelligence (BI), Database Administration, Data Engineering, Data Management, Data Modeling, Data Visualization, Design Applications, Information Management, Software Development, Software Development Life Cycle (SDLC), System Designs Preferred Skills: Job Posting End Date: 08/31/2025 A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID: R345312
Posted 2 days ago
0 years
1 - 5 Lacs
Hyderābād
On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Manager Job Description & Summary At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: PwC India PLS practice is dedicated to delivering effective solutions to the complex business challenges facing MNC and Indian pharmaceutical, life sciences and medical devices companies. We have a deep pharmaceutical and life sciences experience to help clients address the major challenges they face in R&D, supply chain and, sales and marketing. Our core areas of experience include Assurance, Tax and Advisory Services. We also work with clients across a range of corporate functions, including regulatory, compliance, IT, finance, human resources, revenue cycle, operations and M&A strategy. We develop close working relationships with our clients to understand their operating environment to ensure we deliver solutions to their specific needs In helping our clients, we draw on the full knowledge and skills of PwC professionals. More than 5,000 Health industry professionals connect their thinking, experience and solutions to build public trust and enhance value for clients and their stakeholders. Our ability to quickly combine the right competencies, market knowledge, and industry insight-customised for each client-sets us apart from other firms. Responsibilities: Our consultants work with client’s leadership teams and drive strategic and operational initiatives, implement innovative solutions, measure results and ensure performance meets desired targets. · Job responsibilities include activities driven towards producing results, working directly with client teams, preparing work plans, facilitating client teams across levels to ensure alignment and decisions, supporting proposal and business development, and participating in other firm building activities. · Work as part of a team of solution designers assisting clients solve their complex business problems from strategy to execution. · Play key role in all aspects of client engagement including data gathering, hypothesis development, analysing and synthesizing data to draw insights, design solutions and drive implementation. . Mandatory skill sets: 1. Digital operations Preferred skill sets: Consulting Years of experience required: 9+ yrs Education qualification: MBA from a premier business school with exceptional academic track record Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Consulting Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Data Analytics, Business Performance Metrics, Business Transformation, Change Management, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Epic Software, Epic Systems, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Logistics Management, Management Consulting, Manufacturing Operations Management, Market Research, Operating Effectiveness Review {+ 26 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date
Posted 2 days ago
3.0 years
0 Lacs
Hyderābād
On-site
Software Engineer (Salesforce Marketing Cloud) – CL3 Role Overview : As a Software Engineer – Marketing Cloud , you will actively engage in your engineering craft, taking a hands-on approach to multiple high-visibility projects. Your expertise will be pivotal in delivering solutions that delight customers and users, while also driving tangible value for Deloitte's business investments. You will leverage your engineering craftmanship across multiple programming languages and modern frameworks, consistently demonstrating your strong track record in delivering high-quality, outcome-focused solutions. The ideal candidate will be a dependable team player, collaborating with cross-functional teams to design, develop, and deploy advanced software solutions. Key Responsibilities : Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex problems with valuable outcomes, ensuring high-quality, lean designs and implementations. Technical Leadership and Advocacy: Serve as the technical advocate for products, ensuring code integrity, feasibility, and alignment with business and customer goals. Participate in requirement analysis, component design, development, unit testing, integrations, and support. Engineering Craftsmanship: Maintain accountability for the integrity of code design, implementation, quality, data, and ongoing maintenance and operations. Deeply hands-on, self-driven, and continuously learn new approaches, languages, and frameworks. Create technical specifications, and write high-quality, supportable, scalable code ensuring all quality KPIs are met or exceeded. Demonstrate collaborative skills to work effectively with diverse teams. Customer-Centric Engineering: Develop lean engineering solutions through rapid, inexpensive experimentation to solve customer needs. Engage with customers and product teams before, during, and after delivery to ensure the right solution is delivered at the right time. Incremental and Iterative Delivery: Adopt a mindset that favors action and evidence over extensive planning. Utilize a learning-forward approach to navigate complexity and uncertainty, delivering lean, supportable, and maintainable solutions. Cross-Functional Collaboration and Integration: Work collaboratively with empowered, cross-functional teams including product management, experience, and delivery. Integrate diverse perspectives to make well-informed decisions that balance feasibility, viability, usability, and value. Foster a collaborative environment that enhances team synergy and innovation. Advanced Technical Proficiency: Develop expertise in modern software engineering practices and principles, including Agile methodologies, and DevSecOps to deliver daily product deployments using full automation from code check-in to production with all quality checks through SDLC lifecycle. Learn to be a role model, leveraging these techniques to optimize solutioning and product delivery. Demonstrate understanding of the full lifecycle product development, focusing on continuous improvement and learning. Domain Expertise: Quickly acquire domain-specific knowledge relevant to the business or product. Translate business/user needs, architectures, and UX/UI designs into technical specifications and code. Be a valuable, flexible, and dedicated team member, supportive of teammates, and focused on quality and tech debt payoff. Effective Communication and Influence: Exhibit exceptional communication skills, capable of articulating complex technical concepts clearly and compellingly. Inspire and influence teammates and product teams through well-structured arguments and trade-offs supported by evidence. Create coherent narratives that align technical solutions with business objectives. Engagement and Collaborative Co-Creation: Engage and collaborate with product engineering teams at all organizational levels, including customers as needed. Build and maintain constructive relationships, fostering a culture of co-creation and shared momentum towards achieving product goals. Align diverse perspectives and drive consensus to create feasible solutions. The team : US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. As Deloitte’s primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte’s success. It is the engine that drives Deloitte, serving many of the world’s largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. Key Qualifications : § A bachelor’s degree in computer science, software engineering, or a related discipline. An advanced degree (e.g., MS/MS Tech) is preferred but not required. Experience is the most relevant factor. § Good software engineering foundation with the understanding of OOPs, data-structure, algorithms, code instrumentations, beautiful coding practices, etc. § 3+ years proven experience with most of the following: Apex, Visualforce, Lightning Components, JavaScript, SOQL, Data Loader, Salesforce AppExchange. § 3+ years of experience with cloud-native engineering, leveraging Salesforce Platform-as-a-Service (PaaS) capabilities like Service Cloud/Sales Cloud. § 1+ years of hands-on experience with Marketing Cloud Email Studio, Journey Builder, Automation Studio, Content Builder, Audience Builder, AMPScript, SSJS, Data Management and integrating Marketing Cloud with other Salesforce Clouds like Service Cloud. § Good understanding of methodologies & tools like, XP, Lean, SAFe, DevSecOps, SRE, ADO, and Salesforce-specific CI/CD tools like Salesforce DX, VS Code, GitHub, SonarQube, etc. to deliver high quality products rapidly. § Strong preference will be given to candidates with some experience in AI/ML and GenAI. § Excellent interpersonal and organizational skills, with the ability to handle diverse situations, complex projects, and changing priorities, behaving with passion, empathy, and care. How You will Grow: At Deloitte, our professional development plans focus on helping people at every level of their career to identify and use their strengths to do their best work every day and excel in everything they do. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 302974
Posted 2 days ago
15.0 years
4 - 10 Lacs
Hyderābād
On-site
Associate Vice President - Sr. Product/Solution Architect Role Overview : As a Sr. Product/Solution Architect , you will actively engage in your software architecture craft, taking a hands-on approach to multiple high-visibility projects, while also being the visionary and driving force behind our modern product technology strategy, roadmap, and implementation. Your expertise will be pivotal in delivering solutions that delight customers and users, while also driving tangible value for Deloitte's business investments. You will leverage your extensive engineering craftsmanship and expert proficiency across multiple programming languages and modern frameworks, consistently demonstrating your exemplary track record in delivering high-quality, outcome-focused solutions. The ideal candidate will be a role model and engineering mentor, collaborating with cross-functional teams to design, develop, and deploy advanced software solutions. Key Responsibilities : Strategic Vision and Alignment: Craft and articulate a vision for modern product architecture as it specifically applies to the product engineering teams in alignment with the Business Strategy and US Deloitte Technology strategy, mapping business capabilities to the enterprise technology landscape. Collaborate with diverse stakeholders, including product, engineering, experience, delivery, security, and infrastructure teams across various organizational levels. Advocacy and Technology Roadmap: Advocate for, develop, and communicate engineering group’s integrated architecture/technology strategy and implementation approach to the product engineering teams and business stakeholders. Ensure the organization is well-informed about objectives, KPIs, technology roadmaps, and progress. Always have an eye on reuse and leverage of the existing technology assets to minimize overall costs. Craft Mastery and Objectives Realization: Define, measure, and drive the achievement of KPIs and NFRs related to product architecture and engineering, including aspects such as system performance, scalability, and maintainability. Establish and evolve product architecture and engineering domain reference architecture, standards, and best practices. Actively be hands-on with design, architecture, and code part of the time, contributing to team velocity, and be actively engaged with engineers across SSDLC. Review code, drive tech debt reduction, and experiment with new technologies, driving their adoption together with engineers, inspiring them to stay current with the technology industry evolution. Capability Evolution and Development: Being an engineering expert, mentor and develop engineers. Coach and develop skills in modern architecture and engineering practices, related to microservices, cloud-native design, containers, AI/ML/GenAI, DevSecOps, and deployment techniques like, Blue-Green, Canary to minimize down-time, enabling A/B testing approaches. Showcase learning and mastery by showcasing experiments internally, speaking at conferences, writing whitepapers or blogs, and leading R&D collaborations. Iterative Value Delivery: Embrace an iterative and incremental approach to product architecture and engineering. Apply a leaning-forward approach to navigate complexity and uncertainty. Ensure alignment with customer and business goals through iterative steps and empirical evidence, adjusting architecture direction to meet customer needs and business viability. Customer-Centric Problem Solving: Demonstrate a relentless focus on addressing the most critical issues faced by customers, aligning technical solutions with business objectives. Exhibit deep expertise in minimizing unnecessary technical complexities, features, and functionalities that do not add value (no “overengineering”). Drive teams toward peak performance through continuous learning and improvement. Expert Proficiency and Continuous Improvement: Possess a keen ability to identify inefficiencies and opportunities for innovation within the product development lifecycle. Continuously enhance the product engineering operating model to be lean, adaptable, and responsive to changes, ensuring that engineering teams can deliver business value efficiently and effectively. Guide and transform the organization to embrace lean principles and foster a culture of innovation. Tech/Quality Risk Management: Establish and evolve reference architectures, coding standards, and best architecture/engineering practices. Ensure that the product architecture designs support performance, scalability, and reliability/resilience requirements, including guidance for necessary optimizations. Identify potential technical risks and develop mitigation strategies via proactive problem-solving and contingency planning to address any issues that may arise during development. Influential Communication: Influence, persuade, and drive decision-making processes. Communicate effectively in both written and verbal forms. Craft clear, structured arguments and technical trade-offs, supported by evidence. Organizational Engagement and Collaboration: Engage stakeholders at all levels of the organization, from team members to middle management to executives. Build collaborative and constructive relationships, co-creating and driving momentum and value across multiple organizational levels. The team : US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. As Deloitte’s primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte’s success. It is the engine that drives Deloitte, serving many of the world’s largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. Key Qualifications : A bachelor’s degree in computer science, software engineering, or a related discipline. An advanced degree (e.g., MS) is preferred but not required. Experience is the most relevant factor. Excellent software engineering and product architecture/design foundation with deep understanding of Business Context Diagrams (BCD), sequence/activity/state/ER/DFD diagrams, OOP/OOD, data structures, algorithms, code instrumentations, etc. 15+ years proven experience with programming languages like Angular, React, NodeJS, Python, Streamlit, C#, .NET Core, Golang, SQL/NoSQL, unit testing frameworks with 8+ years’ experience in architecting enterprise solutions on modern technology stacks. 8+ years of hands-on experience with cloud-native engineering, using FaaS/PaaS/micro-services on cloud hyper-scalers like Azure, AWS, and GCP. 5+ years of hands-on experience with Azure cloud-native services specifically (e.g., API Management, Event Hub, Service Bus, Functions, Service Mash, Logic Apps, AKS, Batch, Istio, Archive Storage, Data Lakes, Synapse, SQL, Redis, CosmosDB, DocumentDB, PowerBI, Key Vault, Application Insights, etc. 3+ years of experience with AI/ML and GenAI is preferred. Deep understanding of methodologies & tools like, XP, Lean, SAFe, DevSecOps, SRE, ADO, GitHub, SonarQube, etc. to deliver high quality products rapidly. Excellent interpersonal and organizational skills, with the ability to handle diverse situations, complex projects, and changing priorities, behaving with passion, empathy, and care. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 304886
Posted 2 days ago
3.0 years
0 Lacs
Hyderābād
On-site
Software Engineer (Salesforce Marketing Cloud) – CL4 Role Overview : As a Salesforce Engineer – Marketing Cloud , you will actively engage in your engineering craft, taking a hands-on approach to multiple high-visibility projects. Your expertise will be pivotal in delivering solutions that delight customers and users, while also driving tangible value for Deloitte's business investments. You will leverage your extensive engineering craftmanship across multiple programming languages and modern frameworks, consistently demonstrating your strong track record in delivering high-quality, outcome-focused solutions. The ideal candidate will be a dependable team player, collaborating with cross-functional teams to design, develop, and deploy advanced software solutions. Key Responsibilities : Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex problems with valuable outcomes, ensuring high-quality, lean designs and implementations. Technical Leadership and Advocacy: Serve as the technical advocate for products, ensuring code integrity, feasibility, and alignment with business and customer goals. Lead requirement analysis, component design, development, unit testing, integrations, and support. Engineering Craftsmanship: Maintain accountability for the integrity of code design, implementation, quality, data, and ongoing maintenance and operations. Be hands-on, self-driven, and continuously learn new approaches, languages, and frameworks. Create technical specifications, and write high-quality, supportable, scalable code ensuring all quality KPIs are met or exceeded. Demonstrate collaborative skills to work effectively with diverse teams. Customer-Centric Engineering: Develop lean engineering solutions through rapid, inexpensive experimentation to solve customer needs. Engage with customers and product teams before, during, and after delivery to ensure the right solution is delivered at the right time. Incremental and Iterative Delivery: Adopt a mindset that favors action and evidence over extensive planning. Utilize a leaning-forward approach to navigate complexity and uncertainty, delivering lean, supportable, and maintainable solutions. Cross-Functional Collaboration and Integration: Work collaboratively with empowered, cross-functional teams including product management, experience, and delivery. Integrate diverse perspectives to make well-informed decisions that balance feasibility, viability, usability, and value. Foster a collaborative environment that enhances team synergy and innovation. Advanced Technical Proficiency: Possess deep expertise in modern software engineering practices and principles, including Agile methodologies and DevSecOps to deliver daily product deployments using full automation from code check-in to production with all quality checks through SDLC lifecycle. Strive to be a role model, leveraging these techniques to optimize solutioning and product delivery. Demonstrate understanding of the full lifecycle product development, focusing on continuous improvement and learning. Domain Expertise: Quickly acquire domain-specific knowledge relevant to the business or product. Translate business/user needs, architectures, and UX/UI designs into technical specifications and code. Be a valuable, flexible, and dedicated team member, supportive of teammates, and focused on quality and tech debt payoff. Effective Communication and Influence: Exhibit exceptional communication skills, capable of articulating complex technical concepts clearly and compellingly. Inspire and influence teammates and product teams through well-structured arguments and trade-offs supported by evidence. Create coherent narratives that align technical solutions with business objectives. Engagement and Collaborative Co-Creation: Engage and collaborate with product engineering teams at all organizational levels, including customers as needed. Build and maintain constructive relationships, fostering a culture of co-creation and shared momentum towards achieving product goals. Align diverse perspectives and drive consensus to create feasible solutions. The team : US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. As Deloitte’s primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte’s success. It is the engine that drives Deloitte, serving many of the world’s largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. Key Qualifications : § A bachelor’s degree in computer science, software engineering, or a related discipline. An advanced degree (e.g., MS/MTech) is preferred but not required. Experience is the most relevant factor. § Strong software engineering foundation with the understanding of OOPs, data-structure, algorithms, code instrumentations, beautiful coding practices, etc. § 3+ years proven experience with most of the following: Apex, Visualforce, Lightning Components, JavaScript, SOQL, Data Loader, Salesforce AppExchange. § 5+ years of hands-on experience with cloud-native engineering, leveraging Salesforce Platform-as-a-Service (PaaS) capabilities like Service Cloud/Sales Cloud. § 5+ years of hands-on experience with Marketing Cloud Email Studio, Journey Builder, Automation Studio, Content Builder, Audience Builder, AMPScript, SSJS, Data Management and integrating Marketing Cloud with other Salesforce Clouds like Service Cloud. § Strong understanding of methodologies and tools like XP, Lean, SAFe, DevSecOps, SRE, and Salesforce-specific CI/CD tools like Salesforce DX, GitHub, and SonarQube, etc. to deliver high-quality Salesforce solutions rapidly. § Strong preference will be given to candidates with experience in AI/ML and GenAI like Salesforce Einstein. § Excellent interpersonal and organizational skills, with the ability to handle diverse situations, complex projects, and changing priorities, behaving with passion, empathy, and care. How You will Grow: At Deloitte, our professional development plans focus on helping people at every level of their career to identify and use their strengths to do their best work every day and excel in everything they do. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 302973
Posted 2 days ago
5.0 years
0 Lacs
Hyderābād
On-site
AWS DevSecOps Engineer – CL4 Role Overview : As a DevSecOps Engineer , you will actively engage in your engineering craft, taking a hands-on approach to multiple high-visibility projects. Your expertise will be pivotal in delivering solutions that delight customers and users, while also driving tangible value for Deloitte's business investments. You will leverage your extensive DevSecOps engineering craftsmanship and advanced proficiency across multiple programming languages, DevSecOps tools, and modern frameworks, consistently demonstrating your strong track record in delivering high-quality, outcome-focused CI/CD and automation solutions. The ideal candidate will be a dependable team player, collaborating with cross-functional teams to design, develop, and deploy advanced software solutions. Key Responsibilities : Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop DevSecOps engineering solutions that solve complex automation problems with valuable outcomes, ensuring high-quality, lean, resilient and secure pipelines with low operating costs, meeting platform/technology KPIs. Technical Leadership and Advocacy: Serve as the technical advocate for DevSecOps modern practices, ensuring integrity, feasibility, and alignment with business and customer goals, NFRs, and applicable automation/integration/security practices—being responsible for designing and maintaining code repos, CI/CD pipelines, integrations (code quality, QE automation, security, etc.) and environments (sandboxes, dev, test, stage, production) through IaC, both for custom and package solutions, including identifying, assessing, and remediating vulnerabilities. Engineering Craftsmanship: Maintain accountability for the integrity and design of DevSecOps pipelines and environments while leading the implementation of deployment techniques like Blue-Green, Canary to minimize down-time and enable A/B testing. Be always hands-on and actively engage with engineers to ensure DevSecOps practices are understood and can be implemented throughout the product development life cycle. Resolve any technical issues from implementation to production operations (e.g., leading triage and troubleshooting production issues). Be self-driven to learn new technologies, experiment with engineers, and inspire the team to learn and drive application of those new technologies. Customer-Centric Engineering: Develop lean, and yet scalable and flexible, DevSecOps automations through rapid, inexpensive experimentation to solve customer needs, enabling version control, security, logging, feedback loops, continuous delivery, etc. Engage with customers and product teams to deliver the right automation, security, and deployment practices. Incremental and Iterative Delivery: Adopt a mindset that favors action and evidence over extensive planning. Utilize a leaning-forward approach to navigate complexity and uncertainty, delivering lean, supportable, and maintainable solutions. Cross-Functional Collaboration and Integration: Work collaboratively with empowered, cross-functional teams including product management, experience, engineering, delivery, infrastructure, and security. Integrate diverse perspectives to make well-informed decisions that balance feasibility, viability, usability, and value. Support a collaborative environment that enhances team synergy and innovation. Advanced Technical Proficiency: Possess intermediary knowledge in modern software engineering practices and principles, including Agile methodologies, DevSecOps, Continuous Integration/Continuous Deployment. Strive to be a role model, leveraging these techniques to optimize solutioning and product delivery, ensuring high-quality outcomes with minimal waste. Demonstrate intermediate level understanding of the product development lifecycle, from conceptualization and design to implementation and scaling, with a focus on continuous improvement and learning. Domain Expertise: Quickly acquire domain-specific knowledge relevant to the business or product. Translate business/user needs into technical requirements and automations. Learn to navigate various enterprise functions such as product, experience, engineering, compliance, and security to drive product value and feasibility. Effective Communication and Influence: Exhibit exceptional communication skills, capable of articulating technical concepts clearly and compellingly. Support teammates and product teams through well-structured arguments and trade-offs supported by evidence, evaluations, and research. Learn to create a coherent narrative that align technical solutions with business objectives. Engagement and Collaborative Co-Creation: Able to engage and collaborate with product engineering teams, including customers as needed. Able to build and maintain constructive relationships, fostering a culture of co-creation and shared momentum towards achieving product goals. Support diverse perspectives and consensus to create feasible solutions. The team : US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes by leveraging a progressive and responsive talent structure. As Deloitte’s primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte’s success. It is the engine that drives Deloitte, serving many of the world’s largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence. Key Qualifications : § A bachelor’s degree in computer science, software engineering, or a related discipline. An advanced degree (e.g., MS) is preferred but not required. Experience is the most relevant factor. § Strong software engineering foundation with deep understanding of OOP/OOD, functional programming, data structures and algorithms, software design patterns, code instrumentations, etc. § 5+ years proven experience with Python, Bash, PowerShell, JavaScript, C#, and Golang (preferred). § 5+ years proven experience with CI/CD tools (Azure DevOps and GitHub Enterprise) and Git (version control, branching, merging, handling pull requests) to automate build, test, and deployment processes. § 5+ years of hands-on experience in security tools automation SAST/DAST (SonarQube, Fortify, Mend), monitoring/logging (Prometheus, Grafana, Dynatrace), and other cloud-native tools on AWS, Azure, and GCP. § 5+ years of hands-on experience in using Infrastructure as Code (IaC) technologies like Terraform, Puppet, Azure Resource Manager (ARM), AWS Cloud Formation, and Google Cloud Deployment Manager. § 2+ years of hands-on experience with cloud native services like Data Lakes, CDN, API Gateways, Managed PaaS, Security, etc. on multiple cloud providers like AWS, Azure and GCP is preferred. § Strong understanding of methodologies like, XP, Lean, SAFe to deliver high quality products rapidly. § General understanding of cloud providers security practices, database technologies and maintenance (e.g. RDS, DynamoDB, Redshift, Aurora, Azure SQL, Google Cloud SQL) § General knowledge of networking, firewalls, and load balancers. § Strong preference will be given to candidates with AI/ML and GenAI. § Excellent interpersonal and organizational skills, with the ability to handle diverse situations, complex projects, and changing priorities, behaving with passion, empathy, and care. How You will Grow: At Deloitte, our professional development plans focus on helping people at every level of their career to identify and use their strengths to do their best work every day and excel in everything they do. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 302803
Posted 2 days ago
3.0 years
5 - 10 Lacs
Hyderābād
On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: A career within…. Responsibilities: · 1. Implementation & Configuration · Implement SAP PM solutions including Preventive, Corrective, and Predictive Maintenance. · Configure master data: Functional Locations, Equipment, Task Lists, Maintenance Plans, BOMs, Measuring Points, and Work Centers. · Customize notification and work order processes. · Integrate SAP PM with other modules like MM, PP, QM, and FICO. · 2. Business Process Analysis · Conduct workshops to gather business requirements. · Analyze current maintenance processes and identify areas for improvement. · Design and document functional specifications and blueprints. · 3. Support & Optimization · Provide day-to-day support for SAP PM users. · Troubleshoot and resolve system issues and bugs. · Monitor system performance and suggest enhancements. · Train end-users and create user manuals. · 4. Project Management · Lead or support SAP PM-related projects and rollouts. · Coordinate with cross-functional teams and external vendors. · Ensure project deliverables meet quality standards and deadlines. · 5. Reporting & Compliance · Develop and maintain KPIs and reports for maintenance performance. · Ensure compliance with internal controls and audit requirements. · Support Zero-Based Budgeting (ZBB) and cost tracking for maintenance activities. · Mandatory skill sets: SAP PM Preferred skill sets: SAP PM Years of experience required: 3 – 5 years Education qualification: Btech MBA MCA MTECH Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Engineering, Master of Business Administration, Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills SAP Sales and Distribution (SD) Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
Posted 2 days ago
2.0 years
5 - 8 Lacs
Hyderābād
On-site
About Reputation Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more. Reputation continues to earn recognition as a trusted leader in both innovation and partnership. Most recently, the company was named an Inc. Power Partner, a distinction awarded to B2B organizations with a proven track record of helping clients thrive. Reputation was also officially Certified™ as a Great Place to Work, reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike. Why Work at Reputation? Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide. We've secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022. Reputation is trusted by more than 250 partners, including Google, Meta, Yelp, Apple Business Connect, Healthgrades and Entrata. The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated Reputation within their organizations. Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed. Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck. Our Mission: Help businesses always know what their customers are saying about them and always act on that feedback. Reputation is seeking a Full Stack Software Engineer to help push our enterprise social media SaaS application forward. This position will work on a wide variety of projects relating to the social suite of products offered to our clients. We are looking for engineers who can build simple, fast, and elegant software. The Reputation Engineering team is small, flat, and close knit. We want to hear from you if you are ready to build your technical skill set in a fast-paced, CI/CD environment. Responsibilities: Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.). Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality products to our users. Work in a fast-paced CI/CD Kanban environment and participate actively in feature development and bug resolution Capability to manage multiple projects with material-technical risk across teams and processes; may serve as a functional lead or technical owner. Work on several Reputation products to extend functionality and to maintain zero customer-reported bugs. Be a mentor for colleagues and help promote knowledge-sharing Additional duties as assigned. Qualifications: 2-5 years of experience in designing & implementing highly interactive UI for high-volume, robust web applications. Must be a graduate in BTECH/BE/MS/MTECH - IT/CS/Machine Leaning/Data Science/Artificial Intelligence Solid programming skills in JavaScript and Java/J2EE, with experience building reusable components using JavaScript libraries such as React and Node.js. Experience with Spring Boot for building scalable and efficient backend services. Proven ability to design, develop, and maintain microservices-based applications. Experience using GoLang to build and optimize data pipelines. Advanced knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations. Hands-on experience with NoSQL databases, such as MongoDB, Elasticsearch, and BigQuery, including development, troubleshooting, and performance optimization. Observability experience or willingness to learn. Experience working in a cloud environment and developing scalable, distributed systems. Strong sense of empathy for end-users, with a drive to enhance their experience. Comfortable working with data-intensive applications and performance-critical systems. We understand that not everyone will have experience with every technology, but familiarity with any of the following will help you stand out: GraphQL RabbitMQ Redis Elasticsearch Social Media APIs (Facebook, Instagram, LinkedIn, Twitter, YouTube, TikTok, etc) When you join Reputation, you can expect: Flexible working arrangements. Career growth with paid training tuition opportunities. Active Employee Resource Groups (ERGs) to engage with. An equitable work environment. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. At Reputation, we’re committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives. We believe that diversity strengthens our team, drives innovation, and helps us better serve our customers and communities. Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute. Additionally, we offer a variety of benefits and perks, such as: Health Insurance & Wellness Benefits: Group Health Insurance: Medical Insurance with floater policy of up to 10,00,000 for employee + spouse + 2 dependent children + 2 parents / parent-in-laws Maternity Benefits: Medical insurance up to 75,000 INR, 26 weeks of leave for birth, adoption or surrogacy Life Insurance: Insurance at 3x annual cost to the company (Term Insurance, GPA) Accident/Disability Insurance: Insured at 3x base salary for permanent total disability, permanent partial disability and temporary total disability (GPA) OPD: of 7500 per annum per employee Leaves 10 Company observed holidays a year (Refer to the Holiday Calendar for the Year) 12 Casual/Sick leaves (Pro-rata calculated) 2 Earned Leaves per Month (Pro-rata calculated) 4 Employee Recharge days (aka company holiday/office closed) Maternity & Paternity (6 months) Bereavement Leave (10 Days) Car Lease: Reputation is offering a Car Lease Program that allows employees to lease a car with no upfront cost or down payment. They benefit from a fixed monthly lease rental and 20-30% tax savings. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice . Applicants only - No 3rd party agency candidates.
Posted 2 days ago
3.0 years
7 - 9 Lacs
Hyderābād
On-site
Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 17-Jun-2025 Job ID 9098 Description and Requirements Position Summary: Resource is responsible for assisting MetLife Docker Container support of Application Development Teams. In this position, resources will be supporting MetLife applications in an operational role performing on boarding applications, troubleshooting infra and Applications Container issues. Automate any of the manual build process using CI/CD pipeline. Job Responsibilities: Development and maintenance in operational condition of OpenShift, Kubernetes Orchestration container platforms Experience in workload migration from Docker to OpenShift platform Manage the container platform ecosystem (installation, upgrade, patching, monitoring) Check and apply critical patches in OpenShift/Kubernetes Troubleshoot issues in OpenShift Clusters Knowledge of CI/CD methodology and tooling (Jenkins, Harness) Experience with system configuration tools including Ansible, Chef Cluster maintenance and administration experience on OpenShift and Kubernetes Strong Knowledge & Experience in RHEL Linux Manage OpenShift Management Components and Tenants Participates as part of a technical team responsible for the overall support and management of the OpenShift Container Platform. Learn new technologies based on demand. Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Education: Bachelor’s Degree in Computer Science, Information Systems, or related field Experience: 3+ years of total experience and at least 2+ years of experience in development and maintenance in operational condition of OpenShift, Kubernetes Orchestration container platforms Experience in installation, upgrade, patching, monitoring of container platform ecosystem Linux Administration Software Defined Networking (Fundamentals) Container Runtimes (Podman / Docker), Kubernetes (OpenShift) / Swarm Orchestration, GoLang framework and Microservices Architecture Knowledge and usage of Observability tools (i.e. Elastic, Grafana, Prometheus, OTEL collectors, Splunk ) Apache Administration Reliability Mgmt. / Troubleshooting Collaboration & Communication SkillsContinuous Integration / Continuous Delivery (CI/CD) Experience in creating change tickets and working on tasks in Service Now Good to Have : Automation Platforms: Specifically, Ansible (roles / collections) SAFe DevOps Scaled Agile Methodology Scripting: Python, Bash Serialization Language: YAML, JSON Knowledge and usage of CI/CD Tools (i.e.: AzDO, ArgoCD) Java Mgmt. (JMX)/ NodeJS management About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 2 days ago
0 years
2 - 9 Lacs
Hyderābād
On-site
Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available Yes Posted Date 16-Jun-2025 Job ID 9584 Description and Requirements The Full Stack Software Engineer will play a crucial role in developing and implementing cloud-native software solutions and AI-driven applications. This position requires a blend of front-end and back-end development skills, along with a strong understanding of cloud platforms and AI technologies. The engineer will work closely with cross-functional teams to deliver high-quality, scalable, and secure software solutions that drive business value and innovation. Supporting Metlife Invementsment Management and Metife Insurance Investments Lines of Business About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 2 days ago
2.0 - 4.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Introduction A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. Your Role And Responsibilities As a Process Analyst – Lease Abstraction, you are required to understand, analyze, and precisely interpret various lease documents. Collaboration within a team setting and professional communication with customers are essential aspects of the role. Your primary responsibilities include: Support the team in resolving critical client issues by researching and gathering information on payment transactions, lease terms, and other relevant items as needed. Perform financial analysis and accounting tasks, including AR/AP, rent rolls, and budgets, adhering to accounting principles (GAAP, Tax, Cash, etc.) Generate subtenant invoices, reconcile subtenant accounts, scrutinize incoming invoices for accuracy with lease documents, and ensure proper coding. Establish and manage electronic lease files for clients, ensuring they are up-to-date and contain accurate information. Preferred Education Master's Degree Required Technical And Professional Expertise Graduate with 2-4 years of work experience in lease abstraction. Experience in lease management services and real estate services with experience and knowledge of Lease abstraction. Experience in scrutinizing legal documents relating to property leases and performing abstraction. BPO/Shared Services experience with Global Clients, possessing a working knowledge of commercial lease agreements and prior expertise in data management, lease abstraction, and interpretation of lease language. Proven ability to comprehend rent, CAM, real estate, and insurance calculations, including pro-rata share, pro-rated rent and CAM calculations, and CAM cap calculations. Preferred Technical And Professional Experience Proficient in MS Office applications and general knowledge of accounting principles. Preferential knowledge of Retail Leases and expertise in Commercial Real Estate Leases. Self-directed and ambitious achiever. Meeting targets effectively. Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills. Show more Show less
Posted 2 days ago
0 years
0 - 0 Lacs
India
On-site
We are looking for a motivated and enthusiastic Female Telecaller (Fresher) to join our team for the night shift. This is an excellent opportunity for freshers to kickstart their career in customer service and telecalling. The role involves making outbound calls, handling customer inquiries, and promoting our services. Training will be provided to help you succeed in this role. Key Responsibilities: Outbound Calls: Make outbound calls to potential customers to introduce services. Generate leads and follow up on inquiries. Inbound Calls: Handle incoming customer calls during the night shift. Provide accurate information about services and resolve customer queries. Customer Support: Build rapport with customers and ensure a positive experience. Address customer concerns and escalate issues when necessary. Data Entry: Maintain accurate records of calls and customer interactions. Update customer databases with relevant details. Requirements: Gender Preference: Female (as per company policy). Experience: No prior experience required. Freshers are encouraged to apply. Communication Skills: Excellent verbal communication skills in English. Pleasant and confident phone voice. Technical Skills: Basic computer knowledge (MS Office, CRM tools). Shift Flexibility: Willingness to work night shifts (e.g., 8 PM to 6 AM). Attributes: Positive attitude and willingness to learn. Good listening and problem-solving skills. Patience and empathy when dealing with customers. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Provident Fund Schedule: Monday to Friday Night shift US shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Language: English (Preferred) Shift availability: Night Shift (Preferred) Work Location: In person
Posted 2 days ago
6.0 years
2 - 8 Lacs
Hyderābād
On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism Risk Management Level Associate Job Description & Summary At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls. Those in internal audit at PwC help build, optimise and deliver end-to-end internal audit services to clients in all industries. This includes IA function setup and transformation, co-sourcing, outsourcing and managed services, using AI and other risk technology and delivery models. IA capabilities are combined with other industry and technical expertise, in areas like cyber, forensics and compliance, to address the full spectrum of risks. This helps organisations to harness the power of IA to help the organisation protect value and navigate disruption, and obtain confidence to take risks to power growth. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: Exciting Career Opportunity in Risk Consulting . Responsibilities: We are seeking a dynamic and detail-oriented Manager to join our Risk Consulting team, specializing in the Real Estate and Infrastructure sector. The ideal candidate will be responsible for managing team and project management, project audits, business process improvements, risk management, and the implementation of digital technologies to enhance project management and monitoring. Mandatory skill sets: Project Audits: Conduct comprehensive audits to assess compliance to planned processes and leading industry practices. Project Management Office (PMO): Support the PMO by ensuring project governance, reporting, and execution frameworks are in place. Preferred skill sets: Project Lifecycle Understanding: Comprehensive knowledge of project phases from conceptualization to operationalization. Sector: Real Estate, Road, Water, Solar Project Functions: Planning, Budgeting, Procurement and Contracting, Execution, Billing Years of experience required : 6 + years Education qualification: BE /MBA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Commerce, Chartered Accountant Diploma, Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Internal Auditing Optional Skills Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Active Listening, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Business Process Improvement, Communication, Compliance Auditing, Corporate Governance, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Emotional Regulation, Empathy, Financial Accounting, Financial Audit, Financial Reporting, Financial Statement Analysis, Generally Accepted Accounting Principles (GAAP) {+ 19 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
Posted 2 days ago
2.0 years
7 - 8 Lacs
Hyderābād
On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls. Those in internal audit at PwC help build, optimise and deliver end-to-end internal audit services to clients in all industries. This includes IA function setup and transformation, co-sourcing, outsourcing and managed services, using AI and other risk technology and delivery models. IA capabilities are combined with other industry and technical expertise, in areas like cyber, forensics and compliance, to address the full spectrum of risks. This helps organisations to harness the power of IA to help the organisation protect value and navigate disruption, and obtain confidence to take risks to power growth. * Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Responsibilities: · Support month end closing process · Assist in preparing for monthly financial reports and variance analysis · Preparation of month end close checklists · Assist in preparation of Group reporting packages · Assist with Audits · Specific knowledge- SAP , MS Office Mandatory skill sets: · Record to Report · Client stakeholder management · Project / delivery management · Project profitability management · Team onboarding / training / work allocation · Explore automation opportunities · Identify new business opportunities with existing and new clients Preferred skill sets: Experience in a multinational environment, with in depth knowledge of Indian Accounting Standard, Income Tax Act. Experience in Accounts payable function and reporting under Managed Services environment will be an added advantage Years of experience required: 2+ Years Education qualification: CA/CA Inter Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration, Chartered Accountant Diploma Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Finance Optional Skills Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Active Listening, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Business Process Improvement, Communication, Compliance Auditing, Corporate Governance, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Emotional Regulation, Empathy, Financial Accounting, Financial Audit, Financial Reporting, Financial Statement Analysis, Generally Accepted Accounting Principles (GAAP) {+ 19 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
Posted 2 days ago
3.0 years
7 - 9 Lacs
Hyderābād
On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Associate Job Description & Summary At PwC, our people in sustainability focus on integrating environmental, social, economic, and governance considerations into business strategies and operations. They provide guidance and support to organisations by managing sustainability risks, identifying opportunities, and driving positive social and environmental impact. Those in social sustainability at PwC will focus on providing consulting services related to topics such as social responsibility and impact, labour conditions, diversity and inclusion, product safety and more. You will analyse client needs, develop strategies to enhance social impact, and offer guidance and support to help clients integrate sustainable and socially responsible practices into their operations and stakeholder engagement. *Why PWC At PwC , you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: Our team in Education Sector Management Consulting comprises of experienced professionals delivering forward-looking advisory services across the spectrum, such as K-12 education, Higher Education, Technical and Vocational Education, and Training (TVET), and Education Technology. Our team has delivered multiple engagements in the past decade, catering to a wide range of clients, including the central and state governments, public institutions, private educational institutions, education conglomerates, not-for profit organizations, foundations and ed-tech players. We are one of the largest providers of professional services to the Higher Education sector, with insights into leading practices from universities around the world. We help them drive various strategic agendas around growth, branding, rankings and student experience. We work with various central and state governments to help them improve the quality of education by providing support across different aspects such as strategy roadmaps, capacity building/ change management, monitoring and evaluation etc. Responsibilities: · Conducting and managing market research and quantitative and qualitative analyses, including the timely synthesis of complex data into meaningful insights, and the ability to readily grasp analytical frameworks and employ them effectively to either qualitative or quantitative evidence · Communicating effectively in an organized and knowledgeable manner in written and verbal formats · Building productive and collaborative relationships with team members and proactively providing and seeking guidance, clarification, and feedback · Identifying and addressing client needs: building, maintaining, and utilizing networks of client relationships Mandatory skill sets: Minimum of 3+ years of relevant experience in GTM strategies, market research, university transformations, education policy implementation and project management · Proven experience working across strategy engagements in Education sector · Strong understanding of education policy frameworks and implementation strategies including but not limited to NEP, NIRF, NAAC etc. · Knowledge of latest trends and developments in the education sector Preferred skill sets: · Prior experience with a Big4 or consulting firm · Highly evolved problem structuring, solving skills, strong analytical thinking, ability to leverage and apply problem solving frameworks across various segments in Education industry · Intellectual curiosity, Business judgment and maturity, including the ability to develop a "big picture" view · Strong personal presence, combined with compelling and professional presentation and communication skills Years of experience required: 3+ Years Education qualification: MBA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Go to Market (GTM) Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Community Relations, Creativity, Customer Data Management (CDM), Diversity Program Development, Embracing Change, Emotional Regulation, Empathy, Environmental Health and Safety, Human Capital Management, Human Rights Issues, Inclusion, Intellectual Curiosity, Investor Communications, Just Transition, Learning Agility, Optimism, Product Safety, Safety Compliance, Self-Awareness, Social Impact Assessments {+ 2 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
Posted 2 days ago
1.0 - 3.0 years
0 - 0 Lacs
India
On-site
Gender : Only Females Languages : English , Hindi, Telugu Skills : Good at communication, Good at Presentable, Hospitality Industry, Hotel Management Job Summary: The Guest Relationship Executive (GRE) ensures outstanding guest experiences by providing excellent customer service, resolving issues promptly, and managing relationships effectively. They act as a bridge between guests and the organization, ensuring satisfaction, loyalty, and positive feedback. Key Responsibilities: Guest Experience Management Greet and welcome guests, ensuring a warm and friendly atmosphere. Anticipate guest needs and tailor personalized experiences to enhance satisfaction. Issue Resolution Handle guest complaints or concerns in a professional, efficient manner. Coordinate with other departments to resolve issues promptly. Follow up with guests to ensure all concerns are addressed satisfactorily. Relationship Management Build and maintain strong relationships with repeat guests. Collect and analyze guest feedback to identify trends and areas for improvement. Implement initiatives to increase guest loyalty and retention. Team Coordination Train and guide front-line staff on best practices in customer service. Ensure staff adhere to service standards and uphold the company’s values. Communicate guest expectations and preferences to relevant departments. Operational Excellence Oversee the seamless execution of daily guest-facing operations. Maintain accurate records of guest interactions, complaints, and preferences. Assist in promotional activities or special events for guests. Reporting & Analysis Generate reports on guest satisfaction, trends, and service performance. Develop strategies to improve the overall guest experience based on insights. Qualifications and Skills: Education: Bachelor’s degree in Hospitality, Business Management, or related field preferred. Experience: 1-3 years in a customer service or hospitality role. Skills: Excellent communication and interpersonal skills. Proficiency in CRM software and MS Office Suite. Multitasking and organizational skills. Ability to work in a fast-paced, dynamic environment. Personal Attributes: Empathy and a customer-first attitude. Attention to detail and a proactive approach. Professional demeanour and appearance. Job Types: Full-time, Permanent, Fresher Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Health insurance Life insurance Paid sick time Provident Fund Schedule: Day shift Work Location: In person
Posted 2 days ago
7.0 years
3 - 6 Lacs
Pānīpat
On-site
Relationship Manager Location : Panipat and Rohtak Qualification : Any Graduation / MBA Only Female Required Job Summary: The ideal candidate will be the point of contact for customers. This candidate will keep schedules, provide feedback, documentation and information in order to facilitate team activity. They will also work closely with sales teams to maximize performance. Key Responsibilities Coordinate sales teams Assure quality of sales related equipment and update if necessary Monitor team's progress, identify shortcomings, and propose improvements To consolidate reports of day to day sales activities of respective zone Organized and possess a high level of administration ability to effectively manage paperwork Coordinating with customers for pre and post-dispatch formalities Follow-up for payment as per agreed terms Utilize company resources to develop a filing system that keeps all active sales files available digitally and in hard copy form. To meet customers after the finalization of order and discuss all terms & conditions in front of sales person so that no confusion will be there at the time of final payment collection Develops strong customer relationship through appropriate client communication and the use of Professional, Courteous and Ethical Interpersonal Interaction Ability to do multitask Skills- Well-organized with an aptitude in problem-solving Exceptional communication, negotiation, and problem-solving capabilities Proficiency in customer relationship management (CRM) tools Analytical skills to interpret data and make informed decisions. Ability to work under pressure and maintain a customer-first attitude. Key Competencies: Customer Focus: A deep understanding of customer needs and expectations. Empathy: The ability to handle sensitive situations with care and professionalism. Accountability: A results-oriented approach to meet organizational goals. Adaptability: Flexibility to handle dynamic situations and client expectations. Benefits: Competitive salary package up to 6.20 LPA. Health insurance and other benefits. Opportunities for professional growth and development. Collaborative and dynamic work environment. www.regalokitchens.com For any further concern, feel free to contact us. Ritika Saraswat 9311470083 HR Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹600,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Education: Bachelor's (Required) Experience: 7years: 2 years (Required) Language: English (Preferred) Location: Panipat, Haryana (Required) Work Location: In person Speak with the employer +91 9311470083
Posted 2 days ago
2.0 years
0 - 0 Lacs
Gurgaon
On-site
Job Title: Counsellor/Life Coach Location: Presidium Schools (Multiple Locations) Job Type: Full-time Minimum Qualifications: ● Master's degree in Counseling, Clinical Psychology, or School Counseling from a recognized institution. ● Minimum of 2 years of relevant work experience in schools ● Preference given to candidates with expertise or training in imparting and designing life skills for students of different grades. Responsibilities: Provide individual and group counseling services to students, addressing academic, personal, and social issues. Collaborate with teachers, parents, and school administrators to create a supportive and inclusive school environment. Design and implement programs to enhance students' life skills, fostering personal development and resilience. Conduct assessments and evaluations to identify students' needs and formulate appropriate intervention strategies. Organize workshops and training sessions for students, teachers, and parents on various aspects of emotional well-being and life skills. Maintain accurate and confidential student records, ensuring compliance with ethical and legal standards. Stay updated on the latest counseling techniques, educational trends, and research to continuously improve services. Act as a resource for the school community, providing guidance on mental health, behavior management, and crisis intervention. Work closely with the school leadership team to contribute to the development and implementation of a comprehensive counseling program. Skills and Qualities: Strong interpersonal and communication skills. Empathy and a genuine desire to help students overcome challenges. Ability to collaborate effectively with teachers, parents, and other stakeholders. Knowledge of various counseling techniques and interventions. Understanding of child and adolescent development. Familiarity with the K-12 educational system and its challenges. Job Type: Full-time Pay: ₹35,000.00 - ₹55,000.00 per month Schedule: Day shift Monday to Friday Experience: total work: 2 years (Required) Work Location: In person
Posted 2 days ago
0 years
0 Lacs
Gurgaon
On-site
Join our Team as a Enterprise Support Administrator! Location: Gurugram About the role: Are you passionate about providing exceptional support to Enterprise customers? As an Enterprise Support Administrator at Onecom, you will be pivotal in ensuring our high-value clients receive unparalleled service and support. Your role will involve managing client queries, troubleshooting issues, and liaising with internal teams to guarantee seamless customer experiences in a fast-paced, dynamic environment. What makes you a great fit: Previous experience in customer support or a similar role Strong problem-solving abilities and attention to detail Excellent communication and interpersonal skills Ability to manage multiple priorities and tasks simultaneously Familiarity with Enterprise customer support environments Proficiency in CRM systems and customer support software Empathy and a customer-focused mindset Capability to work independently and collaboratively Organisational skills and ability to work under pressure Key responsibilities: Respond promptly to customer inquiries Action administrative changes on Enterprise Accounts Follow any bespoke order processes Contribute ideas to projects Provide solutions and troubleshoot technical issues for Enterprise clients Coordinate with internal departments to resolve ticket escalations Maintain accurate client interaction records in CRM systems Utilise and adapt templates to provide updates internally and externally Foster strong, long-lasting relationships with clients Perks for our People: Holidays : 18 days annual leave, + 6 public holidays Other Leave : 7 days casual leave, 7 days sick leave Development : In-House Training Academy Wellbeing : Mental Health support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.
Posted 2 days ago
4.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls. Those in internal audit at PwC help build, optimise and deliver end-to-end internal audit services to clients in all industries. This includes IA function setup and transformation, co-sourcing, outsourcing and managed services, using AI and other risk technology and delivery models. IA capabilities are combined with other industry and technical expertise, in areas like cyber, forensics and compliance, to address the full spectrum of risks. This helps organisations to harness the power of IA to help the organisation protect value and navigate disruption, and obtain confidence to take risks to power growth. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Responsibilities Having 4-8 years of work experience in Computer System Validation (CSV), Software Testing and IT Compliance. Exposure in Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). Knowledge of SDLC methodology like Waterfall and Agile model and V model of CSV. Experience in manual testing like Positive & Negative Testing, Regression Testing, Smoke, Sanity Testing and defect tracking and reporting. (Preferred exposure to CSV tools such as Valgenesis) Knowledge of GAMP5 Guideline, GxP, US FDA 21 CFR Part 11, EU Annex 11 and ALCOA+ principles. Knowledge of Change Control, Deviation Management, CAPA and Periodic Review. Experience in authoring Computer System Validation deliverables like GxP Assessment, Validation Plan (VP), User Requirement Specifications(URS), Functional Requirement Specifications(FRS), Functional Risk Assessment (FRA) using FMEA, Design Specifications (DS), IQ/OQ/PQ protocols, Validation Summary Report (VSR) Mandatory Skills sets: CSV Preferred Skills sets: LIMS/QMS Years of Experience Required 4-8 years Education Qualifications B.Tech/MBA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Creating Shared Value (CSV) Optional Skills Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Active Listening, Analytical Thinking, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Business Process Improvement, Communication, Compliance Auditing, Corporate Governance, Creativity, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Embracing Change, Emotional Regulation, Empathy, Financial Accounting, Financial Audit {+ 24 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less
Posted 2 days ago
17.0 years
0 - 0 Lacs
Mohali
On-site
We’re looking for a friendly, persuasive Telecaller to join our patient-care team at IRFACILITES Hospital. In this role you will: Work an 8½-hour shift (including a 30-minute break), with service hours starting as early as 6:30 AM and running through to 10:30 PM. Handle inbound patient inquiries —answer questions, explain our “no-cut, no-stitch” treatment options, and guide callers through their care journey. Build rapport and trust by listening actively, addressing concerns, and using strong negotiation skills to help patients choose IRFACILITES for their treatment. Collaborate closely with our lead physician, Dr. Sandeep Sharma (17+ years’ experience), to ensure every caller receives accurate, compassionate information about our minimally-invasive procedures. You bring excellent communication skills, empathy, and the ability to close the call confidently, helping more patients discover the benefits of our innovative, stitch-free treatments. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000 per month Benefits: Cell phone reimbursement Commuter assistance Internet reimbursement Schedule: Day shift Night shift Rotational shift Weekend only Supplemental Pay: Performance bonus Yearly bonus Language: Hindi (Required) English (Required) Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Internet reimbursement Paid sick time Paid time off Schedule: Day shift Night shift Rotational shift Weekend only Supplemental Pay: Performance bonus Work Location: In person
Posted 2 days ago
0 years
0 - 0 Lacs
Mohali
On-site
* Adhere strictly to the university's policies, procedures, and ethical standards, including data protection regulations and confidentiality agreements. Ensure all communications and dealings with customers are conducted in an ethical and legally compliant manner. Recognition and Rewards Participate in a structured recognition program that rewards outstanding performance and contributions to team goals. Career Development Pathways Take advantage of career development opportunities for advancement within the company, including leadership roles and inter-departmental transfers. Team Collaboration and Support Actively participate in team collaboration sessions to share insights, solve challenges, and support peer learning. Wellness Initiatives Engage in company-provided wellness programs aimed at improving mental and physical health, recognizing the high-stress nature of sales roles. Qualification Criteria for Admission Counselors Educational Requirements: Bachelor’s degree in Business Administration, Education, or a closely related field. This educational background provides a foundational understanding of business and educational principles crucial for this role. Experience: Prior experience in admissions, student services, or a customer-focused role is highly preferred. This experience ensures familiarity with typical procedures and challenges in educational settings. Skills and Abilities: Strong Organizational Skills: Ability to manage multiple tasks efficiently with high attention to detail. This is crucial for maintaining accurate records and managing a large volume of student interactions. Exceptional Communication and Interpersonal Skills: Must possess the ability to communicate clearly and persuasively, both verbally and in writing, to effectively engage potential students and their families. Admissions Knowledge: Understanding of the admissions processes and requirements, including knowledge of educational regulations and standards. Technical Proficiency: Skilled in using Microsoft Office suite and CRM software for database management. This competency is essential for maintaining accurate and accessible student records. Customer Service Orientation: A strong commitment to providing exceptional service, demonstrating empathy, patience, and a positive attitude in all interactions with students and families. Team Collaboration: Ability to work effectively both independently and as part of a team in a dynamic and fast-paced environment. This includes the capacity to collaborate with other departments and contribute to team goals. Desirable Attributes: Problem-Solving Skills: Aptitude for identifying issues and generating solutions in a timely and effective manner. Adaptability: Capable of adjusting to new challenges and changes in a fast-evolving educational landscape. Job Type: Full-time Pay: ₹16,000.00 - ₹30,000.00 per month Benefits: Internet reimbursement Paid sick time Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person
Posted 2 days ago
8.0 - 10.0 years
7 - 15 Lacs
Hauz Khas
On-site
We're Hiring: Product Manager Location: South Delhi (Onsite) | Experience: 8–10 years | Full-time No Names is a Speakeasy Socialising App. We are looking for an experienced Product Manager to join our team and play a critical role in translating the founder’s vision into executable product plans. This is a high-responsibility position suited for someone who is both strategic and execution-focused, with a proven ability to lead cross-functional teams and deliver high-impact outcomes. Role Overview: In this role, you will work closely with the founder to gather and structure product requirements, define priorities, and ensure timely and high-quality implementation by the tech and design teams. You will be the key link between leadership and execution, ensuring alignment, clarity, and momentum at every stage of the product lifecycle. Key Responsibilities: Collaborate directly with the founder to understand business goals and convert high-level ideas into actionable product requirements. Define product roadmaps and manage timelines across sprints and releases. Work with developers, design, and other internal teams to ensure smooth and timely delivery. Maintain ownership of the product lifecycle from concept to launch and iteration. Ensure alignment between product vision, user experience, and technical execution. Requirements: 8-10 years of product management experience, preferably in consumer technology or fast-paced startup environments. Demonstrated experience in working closely with senior leadership or founders. Strong analytical skills, with the ability to break down complex problems and manage competing priorities. Excellent communication and documentation skills. Ability to lead with clarity, empathy, and a sense of urgency. Preferred: Experience with consumer-facing platforms or mobile-first applications. Familiarity with agile development methodologies. A strong bias for action and a user-centric mindset. Job Types: Full-time, Internship Pay: ₹700,000.00 - ₹1,500,000.00 per year Benefits: Health insurance Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Location: Hauz Khas, Delhi, Delhi (Required) Work Location: In person Expected Start Date: 25/06/2025
Posted 2 days ago
4.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls. Those in internal audit at PwC help build, optimise and deliver end-to-end internal audit services to clients in all industries. This includes IA function setup and transformation, co-sourcing, outsourcing and managed services, using AI and other risk technology and delivery models. IA capabilities are combined with other industry and technical expertise, in areas like cyber, forensics and compliance, to address the full spectrum of risks. This helps organisations to harness the power of IA to help the organisation protect value and navigate disruption, and obtain confidence to take risks to power growth. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Responsibilities Having 4-8 years of work experience in Computer System Validation (CSV), Software Testing and IT Compliance. Exposure in Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). Knowledge of SDLC methodology like Waterfall and Agile model and V model of CSV. Experience in manual testing like Positive & Negative Testing, Regression Testing, Smoke, Sanity Testing and defect tracking and reporting. (Preferred exposure to CSV tools such as Valgenesis) Knowledge of GAMP5 Guideline, GxP, US FDA 21 CFR Part 11, EU Annex 11 and ALCOA+ principles. Knowledge of Change Control, Deviation Management, CAPA and Periodic Review. Experience in authoring Computer System Validation deliverables like GxP Assessment, Validation Plan (VP), User Requirement Specifications(URS), Functional Requirement Specifications(FRS), Functional Risk Assessment (FRA) using FMEA, Design Specifications (DS), IQ/OQ/PQ protocols, Validation Summary Report (VSR) Mandatory Skills sets: CSV Preferred Skills sets: LIMS/QMS Years of Experience Required 4-8 years Education Qualifications B.Tech/MBA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration, Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Creating Shared Value (CSV) Optional Skills Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Active Listening, Analytical Thinking, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Business Process Improvement, Communication, Compliance Auditing, Corporate Governance, Creativity, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Embracing Change, Emotional Regulation, Empathy, Financial Accounting, Financial Audit {+ 24 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less
Posted 2 days ago
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Empathy is a valuable skill sought after by many employers in India across various industries. Jobs that require empathy often involve roles such as customer service representatives, counselors, social workers, and healthcare professionals. In this article, we will explore the empathy job market in India, including top hiring locations, salary ranges, career progression, related skills, and common interview questions.
These major cities in India are actively hiring for empathy roles, offering a wide range of opportunities for job seekers in this skill area.
The average salary range for empathy professionals in India varies depending on the industry and level of experience. Entry-level positions may start at around ₹3-5 lakhs per year, while experienced professionals can earn upwards of ₹10-15 lakhs per year.
A typical career path for professionals with empathy skills may include roles such as Customer Support Executive, Team Leader, Manager, and eventually moving into leadership positions such as Head of Customer Experience or Director of Client Services.
In addition to empathy, other skills that are often expected or helpful in empathy roles include active listening, communication skills, emotional intelligence, problem-solving abilities, and cultural sensitivity.
As you explore job opportunities in the empathy field in India, remember to showcase your empathy skills during interviews and highlight relevant experiences. With preparation and confidence, you can excel in roles that require strong empathetic abilities. Good luck in your job search!
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