44037 Empathy Jobs - Page 18

About Us At Traveleva , we help self-planners create unforgettable trips. Through free 1:1 trip planning sessions , we guide travelers in building detailed, personalized itineraries. We’re not here to sell holiday packages - we’re here to empower better travel. We monetize by offering value-added services like visa assistance, attraction tickets, and local transfers. About the Role We’re looking for a Trip Planning Specialist who can blend destination knowledge with empathy, organization, and post-trip care. This isn’t your typical sales role - we don’t believe in pressure tactics. We believe in helping people travel better, and letting trust drive conversions. You’ll own the end-to-end jour...

About TalentPop TalentPop is on a mission to redefine what customer service means for modern e-commerce brands. We don't just answer questions; we help build loyalty and trust. We're a fully remote team seeking a passionate and proactive individual to join our mission and become an integral part of our customer success story. The Role As An E-commerce Support Associate, You'll Be The Go-to Person For Our Customers, Providing Stellar Support And Solving Problems With a Friendly, Professional Attitude. You Will Use Your Expertise To Handle all customer communication through various channels (email, chat, phone). Answer questions and resolve issues ranging from order tracking to product returns...

About TalentPop TalentPop is on a mission to redefine what customer service means for modern e-commerce brands. We don't just answer questions; we help build loyalty and trust. We're a fully remote team seeking a passionate and proactive individual to join our mission and become an integral part of our customer success story. The Role As An E-commerce Support Associate, You'll Be The Go-to Person For Our Customers, Providing Stellar Support And Solving Problems With a Friendly, Professional Attitude. You Will Use Your Expertise To Handle all customer communication through various channels (email, chat, phone). Answer questions and resolve issues ranging from order tracking to product returns...

About TalentPop TalentPop is on a mission to redefine what customer service means for modern e-commerce brands. We don't just answer questions; we help build loyalty and trust. We're a fully remote team seeking a passionate and proactive individual to join our mission and become an integral part of our customer success story. The Role As An E-commerce Support Associate, You'll Be The Go-to Person For Our Customers, Providing Stellar Support And Solving Problems With a Friendly, Professional Attitude. You Will Use Your Expertise To Handle all customer communication through various channels (email, chat, phone). Answer questions and resolve issues ranging from order tracking to product returns...

About TalentPop TalentPop is on a mission to redefine what customer service means for modern e-commerce brands. We don't just answer questions; we help build loyalty and trust. We're a fully remote team seeking a passionate and proactive individual to join our mission and become an integral part of our customer success story. The Role As An E-commerce Support Associate, You'll Be The Go-to Person For Our Customers, Providing Stellar Support And Solving Problems With a Friendly, Professional Attitude. You Will Use Your Expertise To Handle all customer communication through various channels (email, chat, phone). Answer questions and resolve issues ranging from order tracking to product returns...

About TalentPop TalentPop is on a mission to redefine what customer service means for modern e-commerce brands. We don't just answer questions; we help build loyalty and trust. We're a fully remote team seeking a passionate and proactive individual to join our mission and become an integral part of our customer success story. The Role As An E-commerce Support Associate, You'll Be The Go-to Person For Our Customers, Providing Stellar Support And Solving Problems With a Friendly, Professional Attitude. You Will Use Your Expertise To Handle all customer communication through various channels (email, chat, phone). Answer questions and resolve issues ranging from order tracking to product returns...

About the Team The Product & Component Operations - Business Intelligence (BI) team is part of Supply Chain Operations. We specialize in solving complex business problems using data, BI tools, and AI/ML techniques. Our mission is to drive insights, enable operational efficiency, and power transformation across the supply chain. About the Role Are you passionate about applying cutting-edge AI to transform how we operate? We are looking for a highly capable and forward-thinking Data Scientist who thrives on building intelligent solutions that transform supply chain operations. In this role, you will apply state-of-the-art machine learning techniques—including LLMs (Large Language Models)—to de...

As an Associate Director, Change & Program Management at Carelon Global Solutions India, you will play a crucial role in leading structured change and program management to deliver high-impact transformation initiatives with precision in time, cost, and outcomes. Your responsibilities will include: - Leading the strategic vision, design, and execution of change and programs involving transformation across global platforms, systems, applications, tools, and technologies. - Combining change leadership with hands-on program delivery to ensure associated business processes, systems & tools are transformed and aligned with the enterprise transformation agenda. - Defining and executing change stra...

As a Special Education Specialist based in Mumbai, your role will involve designing and implementing personalized learning plans for children with special education needs. You will work closely with families, educators, and other professionals to provide tailored educational support. Your responsibilities will include conducting assessments, applying best practices, facilitating therapy sessions, and managing individualized educational programs. Collaboration with interdisciplinary teams to create inclusive learning environments is a key aspect of your position. Key Responsibilities: - Design and implement personalized learning plans for children with special education needs - Conduct assess...

As a Patient Care Advisor at Life Circle, your role is crucial in guiding patients and families to access our home healthcare services effectively. You will be responsible for understanding their healthcare needs, recommending suitable services, managing leads, coordinating assessments, and building strong relationships to ensure a positive experience. Key Responsibilities: - Engage with patients and families to understand their healthcare needs and suggest appropriate home care services. - Generate, track, and manage leads from various channels, ensuring timely follow-up and successful conversion. - Coordinate assessments, caregiver interviews, and placements in collaboration with the opera...

About TalentPop TalentPop is on a mission to redefine what customer service means for modern e-commerce brands. We don't just answer questions; we help build loyalty and trust. We're a fully remote team seeking a passionate and proactive individual to join our mission and become an integral part of our customer success story. The Role As An E-commerce Support Associate, You'll Be The Go-to Person For Our Customers, Providing Stellar Support And Solving Problems With a Friendly, Professional Attitude. You Will Use Your Expertise To Handle all customer communication through various channels (email, chat, phone). Answer questions and resolve issues ranging from order tracking to product returns...

About TalentPop TalentPop is on a mission to redefine what customer service means for modern e-commerce brands. We don't just answer questions; we help build loyalty and trust. We're a fully remote team seeking a passionate and proactive individual to join our mission and become an integral part of our customer success story. The Role As An E-commerce Support Associate, You'll Be The Go-to Person For Our Customers, Providing Stellar Support And Solving Problems With a Friendly, Professional Attitude. You Will Use Your Expertise To Handle all customer communication through various channels (email, chat, phone). Answer questions and resolve issues ranging from order tracking to product returns...

As a Customer Relation Manager (CRM) at our company, you will play a crucial role in ensuring that our customers receive exceptional service. Your responsibilities will include promptly addressing customer inquiries, resolving issues, and maintaining positive relationships with existing clients. Your expertise in handling client interactions will be valuable in collaborating with various departments to enhance the overall customer experience journey. Key Responsibilities: - Establish and maintain positive relationships with existing clients. - Provide prompt, efficient, and satisfactory responses to customer inquiries. - Identify opportunities for improving customer experience and provide fe...

Overview Join the Viva Learning design team and help define the future of learning in the age of AI. Viva Learning is a centralized platform that seamlessly integrates learning and skill-building into the daily workflow, allowing employees to discover, share, recommend, and track learning from various content libraries provided by both the organization and external partners. By connecting learning with the flow of work and personalizing the experience, Viva Learning aims to inspire and enable a positive learning culture centered around the employee. This approach helps organizations maximize engagement and return on investment in their existing learning ecosystems, fostering a thriving cultu...

Overview Are you interested in working for one of the most exciting products in Microsoft, passionate about exceeding customer expectations and advancing Microsoft's cloud first strategy? Are you interested in a start-up like environment, excited about cloud computing technology and driving growth in one of Microsoft's core businesses? If so, then look no further than the Azure Customer Experience (CXP) Team! Microsoft Azure provides customers with an on-demand and infinitely scalable infrastructure and platform for customers to build, host, and scale service applications on the Internet through Microsoft’s global data centers. As part of the Azure Engineering organization, Azure CXP is a ra...

Our Mission Fuel customer growth through meaningful, intelligent, and safe user-to-user (and now, user-to-agent) engagement. CometChat Overview CometChat is a full-stack conversational platform built to unify every layer of interaction — bringing together real-time conversations (chat, messaging, voice, and video), AI Agents, moderation, notifications, and analytics in one modular, developer-first solution. Our company has seen rapid growth, thanks to several market validations — including our participation in Techstars Boulder Accelerator in 2019, followed by investments from experienced investors such as iSeed Ventures, Range Ventures, Silicon Badia, and Matchstick Ventures. CometChat rais...

At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success. As a Specialist I in Account Service at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling calls, building strong customer ...

As a Career Counsellor at Network Kings, your role will involve guiding students and professionals in career planning, providing insights into career opportunities, and assisting with career development and management. Your daily tasks will include conducting one-on-one counseling sessions, addressing student concerns, and offering personalized guidance tailored to individual aspirations and goals. Key Responsibilities: - Provide career counseling to individuals on career development and management - Conduct one-on-one counseling sessions with students and professionals - Offer insights into career opportunities and guidance on career planning - Address student concerns and provide personali...

Job Summary We are seeking a Front-End Technical Lead with deep expertise in ReactJS, micro-frontend architecture, and design system/playbook implementation to drive the front-end strategy of our next-generation SaaS platform. The ideal candidate will be responsible for architecting, developing, and leading the front-end team to deliver scalable, modular, and reusable UI components that support a configurable, white-labeled, multi-tenant platform. Key Responsibilities Architecture & Design Leadership : Define and evolve the front-end architecture aligned with the platforms microservices and micro-frontend principles. Establish and maintain a design playbook and component library to ensure co...

As a Business Analyst at Division Digital Enterprise (DE) in the DE Business Partner for MNS and PACCL department based in Gurgaon, your primary role is to bridge the gap between the organization's IT capabilities and its business objectives. Your responsibilities will include: - Grasping Business Requirements: Understanding the specific needs and challenges faced by the business and its various departments. - Data Analysis: Gathering and analyzing data to identify trends, patterns, and insights relevant to the business operations. - Solution Formulation: Identifying and recommending strategies to address business issues and improve performance. - Process Enhancement: Recommending improvemen...

As a Resident Medical Officer (RMO) at TruVita Wellness, you will play a crucial role in providing high-quality patient care, supporting medical procedures, and contributing to daily hospital operations. Your proactive approach to patient care and ability to manage multiple responsibilities in a fast-paced environment will be essential. **Key Responsibilities:** - **Patient Care:** - Conduct initial medical assessments, take patient histories, perform physical examinations, and diagnose common ailments. - Monitor and manage patient conditions, making treatment recommendations or referrals when necessary. - Assist in medical procedures and interventions under senior doctors" supervision. - Re...

Are you looking for collections jobs in Gurugram, BPO collections roles, or a stable customer service career with growth? Fusion CX is hiring Customer Care Executives – Collections for our Gurugram office. This role is perfect for candidates who understand financial products, enjoy goal-driven work, and are passionate about helping customers through respectful, empathetic collections interactions. If you have experience in early-stage collections or fintech collections processes and want to work in a high-growth, global environment, this opportunity is built for you. Job Descriptions About the Role As a Collections Advocate, you will manage early-stage overdue accounts and support customers ...

As a VIP Service Executive at Shaadi.com, you will play a crucial role in assisting premium international members in finding their life partners. Your responsibilities will include managing and supporting clients throughout their matchmaking journey, curating matches based on preferences, facilitating conversations between matches, ensuring client satisfaction through personalized support, and handling sensitive information with utmost confidentiality. Key Responsibilities: - Manage and support international VIP clients through their matchmaking journey. - Curate and recommend matches based on preferences and compatibility. - Facilitate conversations between matches and offer relationship gu...

Roles & Responsibilities:- Handle inbound/outbound customer calls regarding complaints/queries. Provide accurate information about products/services. Resolve customer issues, complaints, and requests promptly. Document interactions and update CRM systems. Follow communication scripts, policies, and standard procedures. Escalate complex issues to senior support/technical teams. Achieve performance metrics (AHT, CSAT, FCR, quality scores). Maintain professionalism, empathy, and customer-centric behavior. Upsell or cross-sell products/services when required. Ensure compliance with company guidelines and data security standards.

Description We are seeking a Senior Customer Service representative to join our team in India. The ideal candidate will have a strong background in customer service, with the ability to manage inquiries and resolve issues effectively. This role requires excellent communication skills and a passion for delivering exceptional customer experiences. Responsibilities Manage and resolve customer inquiries and issues via phone, email, and chat in a timely and professional manner. Provide exceptional customer service by understanding customer needs and offering appropriate solutions. Document customer interactions and maintain accurate records in the CRM system. Collaborate with team members to impr...