Location Bangalore, Karnataka, 560100 Category Engineering / Information Technology Job Type Full time Job Id 1186241 No Major Incident / Problem Manager This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you. What you'll do: Job Description: The Major Incident / Problem Manager will report to the ITSM Manager. The primary responsibility will be to ensure that root-cause is established for all major incidents and that a formal RCA is published within agreed SLAs. In addition, the current Major Incident and Problem management processes should be reviewed improved, and where agreed with the ITSM manager, improvements implemented. Implementation will include documentation and mentoring of all IT stakeholders. RCA reports and proactive analysis of trends in incidents eliminating recurring incidents and minimizing the impact of incidents that cannot be prevented. Responsibilities for this role include but are not limited to: Ensures post-review of major problems Ensures reactive and proactive management of IT problems and known errors Coordinates efforts of all Problem Analysts, including suppliers and external teams, to ensure timely resolution of problems Closes all problem records Owns the Known Error Database and ensures its maintenance Carries out the Process Manager responsibilities for the Problem Management process Define and maintain the problem management procedure. Periodically review effectiveness and efficiency of the problem management process. Continuously improve the problem management process. Coordinate between various support teams to identify the root cause of a problem and find a workaround or solution. Ensure that the right resources are available to investigate, identify, and resolve the root cause of a problem. Analyses incident and problem reports and statistics to propose resolutions to reduce the number of incidents, by proactively identifying and preventing possible incidents What you need to bring: Qualifications and Experience: Professional degree with 5+ years related IT experience. Hands on experience in Managing major incidents. Analyzed incident and problem reports to proactively identify potential issues, proposing and implementing resolutions to reduce incident volume. Proficient in knowledge of the IT infrastructure (hardware, databases, operating systems, Network, Cloud, Virtualization etc) and future IT trends. ITIL 4 Foundation certification mandatory. Has a broad knowledge and understanding of IT concepts and architectures, coupled with proven experience of successfully managing incidents and problems. Has general awareness of the nature of business-critical incidents, and of their implications for the business Relevant ITIL knowledge and certifications. Experience in managed service preferred. Interpersonal Skills: Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives. Exceptional Customer service skills, mindset & attitude. Be professional in all modes of interaction with our internal & external customers. Success/Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable. Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful. Innovative - Builds and improves key business processes that enhance the effectiveness of HPE. Generates new ideas, challenges the status quo, and solves problems creatively. The candidate must collaborate with other teams and individuals within the organization Be capable of making well founded decisions in high pressure situations & exercising diplomacy when operating in politically charged environments. Actively listen and confirm problem details showing empathy for urgent situations Utilize effective negotiation skills which will lead to satisfactory issue resolutions. Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #operations Job: Services Job Level: Specialist HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

About Us: Atlantis Migration Consultant is a trusted name in immigration consultancy, specializing in providing expert guidance for individuals and families seeking to migrate to Canada, Australia, New Zealand, Ireland, and the United States. Our mission is to deliver seamless and efficient immigration services to our clients with the highest standards of professionalism. About the Role We are seeking enthusiastic and results-driven Immigration Counsellors with telesales experience to join our dynamic team. In this role, you will guide clients through immigration processes, provide expert advice, and promote our services. You will primarily handle inquiries over phone calls, build relationships, and convert leads into successful clients. Key Responsibilities Client Consultation: Understand client requirements, provide tailored immigration advice, and offer solutions based on their eligibility and needs. Telesales: Engage with potential clients through outbound and inbound calls, effectively communicate services, and convert inquiries into confirmed cases. Process Guidance: Assist clients in preparing, completing, and submitting immigration applications and supporting documents. Documentation Support: Ensure all client documentation complies with legal and organizational requirements. Follow-ups: Maintain regular follow-ups with potential leads to ensure conversion and maintain a high closing rate. Relationship Management: Build and maintain strong client relationships, ensuring excellent customer service and satisfaction. Market Awareness: Stay updated on immigration laws, visa processes, and policies to provide accurate guidance. Required Skills and Qualifications Experience: 0–2 years in immigration consulting or telesales. Freshers with strong communication skills are encouraged to apply. Education: Bachelor’s degree in any field (preferred but not mandatory). Communication Skills: Excellent verbal and written communication, with the ability to explain complex information clearly. Sales Acumen: Persuasive, with a proven ability to close sales or generate leads. Customer Focus: A passion for helping clients achieve their goals with professionalism and empathy. Problem-Solving: Strong analytical and decision-making skills to address client concerns effectively. Teamwork: Ability to collaborate with colleagues and contribute to a supportive work environment. Job Type: Full-time Pay: From ₹20,000.00 per month Schedule: Day shift Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Sales: 1 year (Preferred) Migration: 1 year (Preferred) Work Location: In person

JOB PROFILE Position Key Business Development Manager Location Any Reports to M7 Category Agency Reporting Territory Manager Level Assistant Manager (M7) Our Purpose At Niva Bupa, our purpose is “to give every Indian the confidence to access the best healthcare” by empowering them with knowledge, guiding them with expertise, and providing them with a gamut of services that instils confidence and puts control back in their hands- just the way they want every moment of their life to be. Our Values Commitment Innovation Empathy Collaboration Transparent About Niva Bupa Health Insurance Company Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), a leading Indian private equity firm, and the Bupa Group, a leading international healthcare company with a legacy of providing specialized healthcare services for over 70 years. Niva Bupa’s growth story has been phenomenal. We are one of the fastest growing Stand Alone Health Insurers in the country with a current employee strength of 7000+ with growth rate of 154% since FY 20 and growing. We are a fully integrated health insurance provider with in-house claims processing; under-writing and servicing. Our goal is to achieve more than 10000 Cr GWP By 2027 & thus requires goal oriented individuals to be a part of this exciting growth journey to achieve it. Niva Bupa is certified Great Place to Work for the 3rd year running and aims become one of the best workplaces in the BFSI industry. Niva Bupa is an Equal Opportunity Employer committed to achieving diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. At Niva Bupa 12% of our team handling roles are led by women. We welcome specially-abled professionals to join our team. Key Roles & Responsibilities Primary Role Description Recruitment of Key advisors Activation of agents Regular Train advisors & resolve quries Drive business promotion activities Enable & train people on digital platform Support advisors in developing business in local market Motivate advisors for achieving Rewards recognition programme Development of Agency business in the location Focus on Business achievement Drive Digital Agenda Quality of business Key Roles & Responsibilities Achievement of Business Plans To own the business plan for the branch – both top line and bottom line targets for Team Internalize the Management philosophy and business strategy of the company and drive it in the branch Ensure that the existing team of Agents is engaged, motivated and productive by forging a strong relationship with them Ensure that new Agent Advisors are constantly inducted, activated and productive for Team Drive the incentive schemes to ensure that the income of the Agency managers and Agent Advisors exceed benchmark Key Requirements – Education & Certificates  MBA in Marketing / PGDM Key Requirements - Experience & Skills New GWP Renewal GWP Renewal no. of cases Active agents and PA Desired product mix No. of New Agents Audit findings Employee engagement Attrition Key Functional Competencies Functional competency Beginner Intermediate Expert Convincing skills Yes Product/Insurance Knowledge NA Continuous Learning Yes Technology Proficiency Yes Team Work Yes Problem Solving & Analytical Skills Yes Compliance& Regulatory Knowledge Yes Customer Focus Yes Comments if Any/ Add. Comp. Comments if Any/ Additional Functional Competency Behavioral Competency Behavioral competency Beginner Intermediate Expert Strategic Mindset Yes Entrepreneurship Yes Execution Excellence Yes Building High Performing Teams Yes Comments if Any Show more Show less

JOB PROFILE Position Assistant Relationship Manager Location West Zone Reports to Area Manager Category Institutional Sales Reporting Area Manager Level Senior Executive Our Purpose At Niva Bupa, our purpose is “to give every Indian the confidence to access the best healthcare” by empowering them with knowledge, guiding them with expertise, and providing them with a gamut of services that instils confidence and puts control back in their hands- just the way they want every moment of their life to be. Our Values Commitment Innovation Empathy Collaboration Transparency About Niva Bupa Health Insurance Company Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), a leading Indian private equity firm, and the Bupa Group, a leading international healthcare company with a legacy of providing specialized healthcare services for over 70 years. Niva Bupa’s growth story has been phenomenal. We are one of the fastest growing Stand Alone Health Insurers in the country with a current employee strength of 7000+ with growth rate of 154% since FY 20 and growing. We are a fully integrated health insurance provider with in-house claims processing; under-writing and servicing. Our goal is to achieve more than 10000 Cr GWP By 2027 & thus requires goal oriented individuals to be a part of this exciting growth journey to achieve it. Niva Bupa is certified Great Place to Work for the 3rd year running and aims become one of the best workplaces in the BFSI industry. Niva Bupa is an Equal Opportunity Employer committed to achieving diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. At Niva Bupa 12% of our team handling roles are led by women. We welcome specially-abled professionals to join our team. Key Roles & Responsibilities Primary Role Description The job holder is a key member of a team responsible for managing the Niva Bupa regional Sales through the Bancassurance partner. The job holder will work closely with the partner channel, particularly branch managers of the Banca partners, Customer Service and across the business to ensure the timely delivery of high value, high quality services to Banca beneficiaries. Key Roles & Responsibilities  Achieve assigned annual target of the branch by driving sales across all customer segments- Business mix in terms of blended premium & no. of cases.  Maintain cordial relationship across all ranks and files of the branch and resolve escalations with in TATs  Support bank’s sales force in terms of various activities like o Joint sales calls to generate leads o Update branch manager on accurate records of referrals received from all constituents of the branch Adhere to the TATs on first customer contact & follow ups from the date the lead is being registered Service branch customers for any query  Regular product training / refresher to the sales force of the branch  Ensure activation of bank’s sales force on a weekly, fortnightly, and monthly basis  Drive productivity by right advising of health insurance solutions  Measure penetration across relationship manager, client base / branch base  Update MBHI lead management system  Engage in branch customer awareness program and explore every possible opportunity to bundle the health insurance proposition  Create mindshare across branch leadership team  Drive effectively the Reward and recognition programs launched for the bank staff Key Requirements – Education & Certificates A graduate degree holder in any discipline Key Requirements - Experience & Skills 2-5 years of experience, preferably in Life / General Insurance Bancassurance only). Relationship Management/ Investment & Wealth Advisory (Banks) Key Functional Competencies Functional competency Beginner Intermediate Expert Convincing skills Yes Product/Insurance Knowledge Yes Continuous Learning Yes Technology Proficiency Yes Team Work Yes Problem Solving & Analytical Skills Yes Compliance& Regulatory Knowledge Yes Customer Focus Yes Comments if Any/ Add. Comp. Comments if Any/ Additional Functional Competency Special Differentiating Responsibilities Managing 3 branches. Focusing higher segment penetration. First in the industry concept. Propensity Lead support from HO Behavioral Competency Behavioral competency Beginner Intermediate Expert Strategic Mindset Yes Entrepreneurship Yes Execution Excellence Yes Building High Performing Teams Comments if Any Show more Show less

JOB PROFILE Position Relationship Manager Location Noida Sector 64 Reporting Mgr. Name - Department Digital SBU- Telesales Reporting Mgr. Designation Offered Grade M7-M9 Our Purpose At Niva Bupa, our purpose is “to give every Indian the confidence to access the best healthcare” Our Values Commitment 2. Innovation 3. Empathy 4. Collaboration 5. Transparency Proficiency Level (Please Tick) L1: - HEAD OF FUNCTION/BUSINESS (Sr. Leadership Team) L2: - MANAGER OF MANAGER L3: - MANAGER L4: - INDIVIDUAL CONTRIBUTOR About Niva Bupa Health Insurance Company Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), a leading Indian private equity firm, and the Bupa Group, a leading international healthcare company with a legacy of providing specialized healthcare services for over 70 years. Niva Bupa’s growth story has been phenomenal. We are one of the fastest growing Stand Alone Health Insurers in the country with a current employee strength of 7000+ with growth rate of 154% since FY 20 and growing. We are a fully integrated health insurance provider with in-house claims processing; under-writing and servicing. Our goal is to achieve more than 10000 Cr GWP By 2027 & thus requires goal oriented individuals to be a part of this exciting growth journey to achieve it. Niva Bupa is certified Great Place to Work for the 3rd year running and aims become one of the best workplaces in the BFSI industry. Niva Bupa is an Equal Opportunity Employer committed to achieving diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. At Niva Bupa 12% of our team handling roles are led by women. We welcome specially-abled professionals to join our team. ESG: Supporting action to protect, restore and regenerate local environments for the benefit of our customers our people, our communities and wider society For more Details visit our website- www.nivabupa.com Key Roles & Responsibilities Primary Role Description: -  To achieve sales targets using consultative sales approach, whilst ensuring service levels and customer satisfaction remain paramount.  Responsible for sales targets through Inbound and outbound sales Key Roles & Responsibilities  To manage personal workloads efficiently & create opportunities to achieve and increase sales, persistency and conversion targets.  To ensure minimum phone statistic requirements are met.  To ensure minimum productivity standards are met at all times.  To use solution/consultative selling approach to provide the most appropriate recommendations for prospective Niva Bupa customers.  Driving new sales.  Delivery of revenue across all products.  Providing world class customer experience.  Needs to have a clear understanding of the internal and regulatory policies.  Constantly driving results. Key Requirements – Education & Certificates  Any Graduate Key Requirements - Experience & Skills  Good Communication Skills.  1-2 Years of experience in Telesales(Outbound) Show more Show less

JOB PROFILE Assistant Relationship Manager Noida Sector 64 Position Location Sumit Sambher Digital SBU- Telesales Reporting Mgr. Name - Department Senior Manager Offered Reporting Mgr. Designation Grade At Niva Bupa, our purpose is "to give every Indian the confidence to access the best healthcare" Our Purpose Commitment Innovation Empathy Collaboration Transparency Our Values L1: - HEAD OF FUNCTION/BUSINESS (Sr. Leadership Team) L2: - MANAGER OF MANAGER L3: - MANAGER L4: - INDIVIDUAL CONTRIBUTOR Proficiency Level (Please Tick) About Niva Bupa Health Insurance Company Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), a leading Indian private equity firm, and the Bupa Group, a leading international healthcare company with a legacy of providing specialized healthcare services for over 70 years. Niva Bupa's growth story has been phenomenal. We are one of the fastest growing Stand Alone Health Insurers in the country with a current employee strength of 7000+ with growth rate of 154% since FY 20 and growing. We are a fully integrated health insurance provider with in-house claims processing; under-writing and servicing. Our goal is to achieve more than 10000 Cr GWP By 2027 & thus requires goal oriented individuals to be a part of this exciting growth journey to achieve it. Niva Bupa is certified Great Place to Work for the 3rd year running and aims become one of the best workplaces in the BFSI industry. Niva Bupa is an Equal Opportunity Employer committed to achieving diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. At Niva Bupa 12% of our team handling roles are led by women. We welcome specially-abled professionals to join our team. ESG: Supporting action to protect, restore and regenerate local environments for the benefit of our customers our people, our communities and wider society For more Details visit our website- www.nivabupa.com Key Roles & Responsibilities Primary Role Description: - To achieve sales targets using consultative sales approach, whilst ensuring service levels and customer satisfaction remain paramount. Responsible for sales targets through Inbound and outbound sales Key Roles & Responsibilities To manage personal workloads efficiently & create opportunities to achieve and increase sales, persistency and conversion targets. To ensure minimum phone statistic requirements are met. To ensure minimum productivity standards are met at all times. To use solution/consultative selling approach to provide the most appropriate recommendations for prospective Niva Bupa customers. Driving new sales. Delivery of revenue across all products. Providing world class customer experience. Needs to have a clear understanding of the internal and regulatory policies. Constantly driving results. Key Requirements - Education & Certificates Any Graduate Key Requirements - Experience & Skills Good Communication Skills. 1-2 Years of experience in Telesales(Outbound) Show more Show less

GrowthX gives India’s most ambitious professionals an unfair career advantage by stacking high-paying jobs, AI-powered learning, and a curated network in one platform. We’re a profitable company, backed by the largest seed round in the world with 212 angel investors. Over 4,000+ operators and leaders from Apple, TikTok, Spotify, Slack, Netflix, Zoom, Google, Swiggy, and Microsoft useGrowthX products. The founders were product & growth leaders at Razorpay and CRED. The team today is a diverse group of ex-founders, growth leaders, PhD researchers, game designers, and artists—united by the ambition to build the career infrastructure of India. The longer version. Helping our members accelerate their careers & companies is core to our business. Sure, every year we are on track to impact 5000+ lives (future leaders) but, our ambitions are much higher. We want to impact a million lives in the next 3 years through second order effects. To scale this we need to scale & evolve the learning experience at GrowthX across current & new set of programs that really solve for their skill gaps (early / mid-senior / leadership). That’s where you come in You’ll join the Outcomes team to redesign how members choose, build, and scale careers. Your mission: craft experiences that help our members crack interviews, unlock promotions, and level up their profiles. You’ll own mock interview sessions, company-side support, member soundboarding, learning resource creation, and profile reviews. You’ll collaborate with subject matter experts and functional leaders to make each touchpoint impactful. What will you do? run structured mock interviews and deliver actionable feedback field company-side customer support queries with empathy and speed conduct member soundboarding to refine program offerings design and build learning resources: guides, frameworks, question banks, templates review and optimize member profiles for clarity and impact You can apply for this role if you have proven experience in mock interviewing or coaching candidates strong written and verbal communication skills ability to research quickly and distill complex topics into clear guidance project management skills to own end-to-end deliverables a user-centric mindset and data-driven approach to iterate on resources Good to have background in career coaching, recruiting, or talent acquisition familiarity with growth roles and interview processes at startups experience creating video scripts or learning modules startup experience and comfort operating in ambiguity Culture fitment You understand pros and cons of a small team You know what you’re getting into, and the prospect of joining a small and growing team excites you.You want ownership over your work and can function independently. You want more responsibility and accountability doesn’t scare you. You want to drive impact in your particular area of expertise on the product. You understand the startup mindset.You are comfortable with uncertainty and remain adaptable in what you do. You seek to build quick iterations and learn fast. You’re used to being scrappy and can function in a way that is nimble and resourceful. You seek growth. You’ve effectively worked on small and close-knit teams. You’re comfortable having little support structure but know what it looks like and feel empowered to build it. You’re motivated by impact and the opportunity to create something new. You care about what you build and want to create with efficiency. You’re user-driven in what you do. You’re comfortable and eager to meet customers and want to develop an empathetic understanding of their problems to ensure we’re building the right solutions. Show more Show less

JOB LOCATION : Bangalore, India (Hybrid) EXPERIENCE : 7 - 9 Years ROLE TYPE : Individual Contributor EDUCATIONAL QUALIFICATION : Master’s Degree in Human Resources or related field ROLE SUMMARY: We are seeking a proactive, results-driven Associate HR Manager to join our agile and evolving HR team. You will play a crucial role in supporting the company's organizational needs and ensuring seamless day to day HR operations. This is a strategic yet hands-on role where you will manage the full employee lifecycle — from onboarding to offboarding — while working in close collaboration with the Director – HR. You will be actively involved in compliance, employee relations, performance management, employee engagement, and talent development initiatives and will be an integral partner in designing and executing people strategies that elevate employee experience, ensure legal and cultural alignment, and drive business outcomes. RESPONSIBILITIES: Own and manage end-to-end employee lifecycle including onboarding, documentation, HRMS administration, employee engagement, and offboarding. Work closely with the Director – HR to co-lead programs around employee engagement, performance management, talent development, and internal compliance. Drive and sustain key HR projects (e.g., engagement initiatives, learning programs, rewards, culture-building) with consistency and measurable outcomes. Serve as the first point of contact for employees, handling concerns and escalations with empathy, maturity, urgency and structured communication. Partner with leadership and department heads to resolve employee concerns, conflicts, or queries through structured, rationale and sensitive communication. Drive performance management operations, including goal setting, appraisal coordination, and feedback mechanisms. Prepare and analyze HR metrics, prepare dashboards, and convert data into actionable insights to support decision-making Ensure all HR initiatives are executed with clarity, accountability, and strategic alignment without the need for follow-ups. Be accountable for timelines and quality in all deliverables MUST HAVE SKILLS: MBA/PGDM in HR from a recognized institute preferred. 7–9 years of experience in an HR Generalist or HRBP role in mid size tech start-up ecosystems Proven experience in managing the full employee lifecycle independently. Ability to collaborate strategically with senior leaders while executing with precision. Strong logical reasoning, decision-making ability, and structured problem-solving - brings solutions, not just problems. High attention to detail, accountability, responsiveness, and follow-through - understands priority and urgency Excellent written and verbal communication skills - assertive and clear Exceptional time management, prioritization, and task ownership - able to balance multiple tasks without compromising quality. Empathetic, assertive, and balanced approach to employee interactions Analytical mindset – can work with data, identify trends, and present actionable insights. Ability to handle sensitive situations with confidence and maturity Consistency and ownership in driving initiatives to closure. Understanding of Agile or fast-paced tech environments WHY JOIN PEOPLE10: Work directly with a people-first, agile leadership team that values clarity, accountability, and innovation. Be part of a company that is scaling rapidly and where HR is a strategic growth enabler. Opportunity to co-own and co-design impactful HR programs from day one. Opportunity to lead impactful, company-wide initiatives and shape culture. A flexible, hybrid work model with a culture of collaboration and outcome-driven performance. CAREER PATH AND GROWTH OPPORTUNITIES: This role is designed for future growth and leadership. You will initially lead a lean HR team, and take full ownership of HR operations and strategic collaborations. As People10 scales, this position will evolve to take more direct reportees and greater ownership of HR strategy. This role will progress into Senior Manager, Associate Director and Director - HR and so on. You will be working side-by-side with the Director – HR, giving you a strategic foundation to take on higher-level roles as the organization expands. PEOPLE10 WORK CULTURE: At People10, you will be immersed in an exceptional work environment surrounded by helpful colleagues and a workplace where feedback flows freely. If you’re looking to make an impact, People10 is the place for you. People10 is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status. Our culture of an open-door policy, constant connection with leadership team, opportunities for skill development through diversified learning initiatives like code combat, meetups, knowledge booster sessions makes People10 a rewarding place to work. Show more Show less

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform. A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support. Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success. Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers. (INSERT SME TEAM - IE UX, Performance - SPECIFICS HERE) Qualifications Qualifications and technical skills that will lead to success: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Must have bachelor’s degree in Computer Science or related field (or equivalent degree and experience) 2+ years providing customer facing technical support (Web based products or e-commerce preferred) In order to be successful in this role, we need someone who has: Working knowledge of the components in a web applications stack. AngularJS framework knowledge Experience working with dynamic HTML components: AJAX, JavaScript, CSS, XML, HTML, XHTML Must have basic object-oriented programming skills (Java strongly preferred) Good to have basic understanding of SQL. Strong troubleshooting/root cause isolation skills Demonstrated creative problem-solving approach and strong analytical skills Must be proficient with analyzing log files and standard debugging concept. Experience providing web development support is highly desirable. Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management. Excellent communication skills (verbal and written). Preferred Skills (Great To Have) Previous experience working with the ServiceNow platform (Client Scripts, UI Policies/Actions/Pages/Scripts/Macros) Experience with configuring Virtual Agent and Agent Workspace. Understanding of bootstrap framework Understanding of message communication protocols. Working understanding of JavaScript Familiarity with Eclipse IDE Previous experience in software development(or) software consulting. Experience supporting and troubleshooting e-commerce applications with catalog, shopping cart, merchandising and payment handling is highly desirable. Experience providing SaaS support is desirable. Opportunity Those we hire will be trained and mentored in these technologies as appropriate by our senior staff and will work to support a growing base of customers globally. Successful candidates will enjoy a generous earning potential and the chance to expand their role in the company as we grow. We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Show more Show less

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform. A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support. Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success. Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers. Qualifications Qualifications and technical skills that will lead to success: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Must have Bachelor's degree in Computer Science or related field (or equivalent degree and experience) 2+ years providing customer-facing technical support (Web based products or e-commerce preferred) Candidates with lesser experience will be considered for appropriate roles. In order to be successful in this role, we need someone who has: Must have experience installing, implementing, or maintaining one (or more) of the following: LDAP/Active Directory SSO (e.g. SAML, SiteMinder) Email Infrastructure Web Services (consuming or providing) (SOAP, REST) Data Extraction Technologies (e.g. JDBC, ODBC) Network infrastructure Any bi-directional, automated integration between two systems Working knowledge of the components in a web applications stack Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok) Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell Experience with relational databases (e.g. MySQL, Oracle) Experience administering: Linux/Unix OR Microsoft Server Excellent verbal and written communication skills Works well in a team environment Strong personal commitment to quality and customer service Ability to understand and communicate complex technical systems Proven ability to maintain a professional demeanour when handling complex customer & internal issues An understanding of ITSM, ITIL, or CMDB Preferred Skills Previous experience working with the ServiceNow platform (in particular Authentication/Email/Web Service/Import/Export configurations) Experience working with cloud based software like Microsoft Azure, Amazon Web Services, Google Cloud Platform, Okta Familiarity with Eclipse IDE Experience troubleshooting and optimising web application performance Previous experience in software development or software consulting. Experience providing SaaS support is desirable. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Show more Show less

Skills: Product Strategy, User Research, Cross-functional Leadership, Data Analysis, A/B Testing, User Experience Design, Metrics-Driven Decision Making, Roadmapping, About the Company - At Swish, were redefining food delivery by combining speed, freshness, and delight. Our innovative platform ensures your favourite snacks and beverages arrive in just 10 minutes, transforming everyday cravings into exceptional moments. Backed by top investors like Accel and industry leaders, were a fast-growing early-stage startup on a mission to change how people experience food. About the Role - As our first Product Manager, youll work closely with the founders and take complete ownership of our consumer-facing product experience - across discovery, order journey and cart conversion. Your mission: increase AOV, improve retention and build a product users love and keep coming back to. Who You Are - Own and improve the end-to-end order journey: from homepage to checkout Identify and execute product levers that drive retention and frequency Lead product experimentation across bundling, UI, nudges and promotions Collaborate with design, growth, engineering, and ops to launch high-impact features Set up and scale data instrumentation for product KPIs and experimentation Prioritize with clarity define the roadmap, write clear specs, and ensure timely, high-quality releases What Were Looking For 5-7 years of experience in consumer product management, preferably in food, commerce or Q-commerce Proven track record of shipping features that moved metrics like retention, cart conversion or repeat rate Strong user empathy with structured problem-solving and data chops Experience running A/B tests and leveraging analytics tools (e.g. Mixpanel, GA, Tableau) Comfort working in a fast-paced, ambiguous, and ops-heavy environment Prior experience working with kitchen ops, logistics or last-mile delivery will be a plus Show more Show less

Skills: Head Housekeeping, Housekeeping Operations, Quality Assurance, Service Excellence, Patient-Centric, Infection Control, Dear Candidate, Namaste! Greetings from Sir HN Reliance Foundation Hospital , Mumbai, India. Sir H. N. Reliance Foundation Hospital and Research Centre is a 360-bed, multi-Specialty tertiary care hospital with following thrust areas: Cardiac Sciences, Gastroenterology & Hepatobiliary Sciences, Liver Transplant, Nephro-Urology, Neuro Sciences, Oncology, Orthopedics & Spine, and Woman & Child Health. The Hospital has a Medical Mall with progressive diagnostic services, including Laboratories, Radiology & Imaging, and Nuclear Medicine. WE ARE SEEKING APPLICATIONS FOR HEAD HOUSEKEEPING POSITIONS. Job Title: Head Housekeeping Location: Mumbai Reporting to: General Manager Hospital Operations Position Summary The Head Housekeeping will lead the hospitals housekeeping function with the highest standards of cleanliness, hygiene, infection control, and patient-centric service. The incumbent must bring premium hospitality experience to create an environment that is clinically safe yet warm, welcoming, and service-oriented. The role demands luxury hotel-level discipline, training, and detail orientation , tailored to the sensitivities of a healthcare setting. Key Responsibilities Housekeeping Operations Management Lead and supervise end-to-end housekeeping operations across patient care areas, OPDs, ICUs, OTs, wards, public areas, administrative blocks, and staff housing (if applicable). Ensure strict adherence to hospital infection control protocols, NABH/JCI standards, biomedical waste segregation, and hygiene SOPs. Conduct daily rounds and inspections to monitor cleanliness, linen handling, odor control, and upkeep. Training, Grooming & Service Excellence Develop and implement hospitality-standard SOPs for service behavior, grooming, and responsiveness. Train and sensitize housekeeping teams (in-house or outsourced) on patient dignity, privacy, empathy, and infection prevention. Drive a "Hotel-like Service with Hospital-Grade Hygiene" experience for patients and visitors. Vendor, Manpower & Material Management Manage and monitor outsourced housekeeping agency performance (if applicable) through SLAs, audits, and service KPIs. Plan and control manpower deployment, duty rosters, and productivity metrics across shifts. Ensure optimal inventory and cost control of cleaning chemicals, equipment, PPE, linen, and housekeeping supplies. Patient-Centric Environment Create a hygienic, odor-free, quiet, and positive patient environment that contributes to healing and comfort. Handle VIP patient housekeeping requests with discretion and precision. Design protocols for emergency response cleaning, terminal cleaning, and special needs areas. Infection Control & Quality Audits Collaborate with Infection Control and Quality teams to meet all standards of clinical hygiene. Lead regular audits on surface disinfection, high-touch point sanitation, pest control, and linen cleanliness. Maintain full compliance with NABH, JCI, and other statutory/accreditation hygiene requirements. Team Leadership & Discipline Lead a disciplined and professional team modeled on luxury hospitality standards in presentation, etiquette, and behavior. Develop a supervisory structure for ongoing monitoring, feedback, and coaching on the floor. Conduct regular performance reviews, feedback sessions, and morale-building initiatives. Facilities Coordination & Continuous Improvement Collaborate with Engineering, Nursing, and Admin teams for maintenance issues impacting cleanliness and room readiness. Drive innovation in cleaning technology, automation, sustainable products, and green housekeeping practices. Regularly benchmark against hotel best practices and update protocols accordingly. Education Candidate Profile: Degree/Diploma in Hotel Management or Hospitality Operations Certifications in Housekeeping/Facility Management (preferred) Experience 10 plus years of experience in luxury hotel housekeeping, with at least 25 years in a leadership role Preferred background: currently with either Taj, Oberoi, Leela, ITC, Marriott, Hilton or Hyatt group of hotels only Exposure to hospital or healthcare housekeeping is a strong advantage but not mandatory Key Skills & Attributes Deep understanding of premium guest service and back-of-house operations Command over hygiene standards, cleanliness protocols, and infection-sensitive environments Team discipline, grooming standards, and multilingual communication skills Strong process orientation and familiarity with audit systems High energy, ownership, and presence on the floor Ability to bring empathy and emotional intelligence into service delivery Regards, Hemangi Shende Show more Show less

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Appeals team receives contacts from users who want to contest a punitive action taken on their account or listing. The Supervisor, Appeals is responsible for managing the performance and quality of their team, monitoring team performance as measured by agreed-upon service delivery targets and key performance indicators, and mentoring, coaching, and professionally developing the specialists on their team. The Difference You Will Make Unreasonable Hospitality and Learning with Agility: You embody unreasonable hospitality by going above and beyond in every interaction, ensuring an exceptional experience for others. You swiftly tackle new challenges by acquiring the necessary skills and techniques with efficiency. Proactive in seeking improvement, you embrace versatility and adaptability. Whether experimenting with new approaches or adjusting strategies based on past experiences, your agile learning mindset ensures you stay ahead and continue to innovate. Managing Time Efficiently: You respect the value of time, using it with precision and effectiveness. By prioritizing crucial tasks and planning strategically, you structure your day to optimize productivity. Your organizational skills support successful multitasking, allowing you to achieve goals efficiently while adapting to changing demands. Welcoming Ambiguity: Embracing change with composure, you navigate uncertainty with grace. By asking insightful questions and seeking clarity, you avoid assumptions and encourage a positive outlook. Your confidence in your instincts and past experiences empowers you to excel even when details are incomplete, and you are adept at delegating tasks as needed. Your role as an early adopter further demonstrates your readiness to lead through ambiguity. Taking Initiative to Solve Problems: Your proactive approach drives you to seize opportunities and address challenges without waiting for direction. With minimal planning, you can act independently to identify and resolve issues, both within your scope and beyond. Your ability to diagnose root causes and uncover subtle problems, combined with creative and logical solutions, allows you to effectively tackle a variety of challenges and improve outcomes. Building & Nurturing Engaged Teams: You understand the power of an engaged team and excel at motivating and uniting people. By prioritizing the team’s needs and fostering a collaborative environment, you create a supportive and high-performing team dynamic. Your selflessness and focus on collective success enhance overall team engagement and effectiveness. Managing Vision & Purpose: You articulate a compelling and inclusive vision that anticipates future trends and possibilities. Your contagious optimism inspires and recruits enthusiastic support, aligning others with the mission and goals. By clearly conveying how the team’s work contributes to broader objectives, you effectively steer efforts toward shared success. A Typical Day Performance management: Own and manage end-to-end people strategy and operations within the team. This includes driving onboarding, talent development and people engagement. Partner management: Developing a communication plan to engage Partners effectively. This includes establishing regular communication channels, providing updates, and addressing any concerns or queries they may have Team Support: Manage the team execution of complex, sensitive, and/or urgent issues that might pose a significant risk to our brand or community. Serve as Point of Contact for urgent or other sensitive cases within your region, spending time each week working on cases and other escalated issues to refine subject matter expertise. Performance Accountability: Manage both team and individual performance and resources to ensure compliance with policies and SLAs. Ensure individual team members are held accountable to their performance goals in a fair and equitable manner by setting clear expectations, following-up individually, and coaching team members positively to develop and improve their skills in a tailored way. Documentation and Reporting: Maintaining and updating team documentation, including meeting notes, coaching/feedback and progress reports. This can include documenting team processes, ensuring documentation is up-to-date and easily accessible, and preparing reports for managers or stakeholders. Mastering and maintaining knowledge of company policies and procedures inside and out, being an expert in Community Support and brand risk topics. Supporting leadership by attending operations and working-group meetings while working closely with other supervisors, other team coordinators, and other cross-functional teams. Assisting in the planning, coordination, and tracking of tasks and deliverables within the team. This can involve creating project timelines, assigning tasks, monitoring progress, and following up on deadlines Enable professional and personal growth through supporting and challenging your team with feedback, one-on-ones, enabling opportunities, expectation-setting, and other growth tools at your disposal. Lead with empathy to establish approachability in order to care about, support, and challenge the team to meet and exceed expectations. Keep up with day-to-day management duties such as scheduling, shift approvals, team and one-on-one meetings, and managing basic HR-related issues (pay/benefits/HR policy enforcement, etc.). Your Expertise Bachelor’s Degree or equivalent Availability to work 40 hours a week, available to work weekends and/or different shifts At least 2-4 years of experience leading, inspiring and motivating teams to meet operational goals and targets; Experience managing complex, escalated cases with elevated media or legal risk Strong metrics-based performance management skills Project management experience Ability to work and solve problems independently, collaboratively, or through delegation. Excellent communication, both written and spoken, negotiation, and conflict resolution skills. Ability to understand and execute policies and procedures Ability to maintain confidentiality during investigations Experience working with internal stakeholders and third party providers to resolve complex disputes in a detailed, effective and timely manner Our Commitment To Inclusion & Belonging Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. This is a 5 days WFO role with rotational shifts. Show more Show less

Skills: Executive Chef, Culinary Head, Kitchen Head, Culinary leadership, Kitchen operations, Head Chef, Chef de Cuisine, Culinary Director, Dear Candidate, Namaste ! Greetings from Sir HN Reliance Foundation Hospital , Mumbai, India. Sir H. N. Reliance Foundation Hospital and Research Centre is a 360-bed, multi-Specialty tertiary care hospital with following thrust areas: Cardiac Sciences, Gastroenterology & Hepatobiliary Sciences, Liver Transplant, Nephro-Urology, Neuro Sciences, Oncology, Orthopedics & Spine, and Woman & Child Health. The Hospital has a Medical Mall with progressive diagnostic services, including Laboratories, Radiology & Imaging, and Nuclear Medicine. WE ARE SEEKING APPLICATIONS FOR Culinary Head POSITIONS. Job Title: Culinary Head Location: Mumbai Reporting to: General Manager Hospital Operations Position Summary The Culinary Head will lead the design, execution, and quality of all food production and kitchen operations for patients, visitors, staff, and VIP guests within the hospital. The ideal candidate will bring the artistry, finesse, and discipline of a five-star luxury hotel kitchen into a healthcare environment, while strictly complying with clinical dietary needs, hygiene standards, and FSSAI regulations . This role combines creative culinary expertise with health-sensitive menu planning , delivering nutritious, tasteful, and visually appealing meals that enhance the overall healing experience. Key Responsibilities Kitchen & Culinary Operations Lead and supervise daily operations of central kitchen and satellite kitchens including patient meal production, doctors lounges, cafeteria, staff dining, and VIP hospitality. Ensure smooth, hygienic, and timely preparation and delivery of all meals in collaboration with dietetics and operations teams. Implement hospital kitchen SOPs aligned with FSSAI, NABH, JCI, and infection control standards. Menu Design & Customization Design and evolve rotational, therapeutic, and la carte menus tailored for various clinical diets (diabetic, renal, cardiac, soft, low salt, etc.). Curate VIP and international patient menus , festive/special occasion menus, and seasonal offerings reflecting cultural diversity. Innovate in taste enhancement and plating of clinical meals without compromising on nutritional mandates. Quality, Hygiene & Compliance Oversee food safety, personal hygiene, kitchen sanitation, and storage standards in accordance with FSSAI, HACCP, and hospital protocols. Conduct regular kitchen hygiene audits , equipment checks, and food sampling tests. Drive zero non-compliance in clinical food safety and contribute to accreditation readiness. Culinary Team Management Recruit, train, and mentor a team of chefs, sous chefs, stewards, kitchen assistants, and diet kitchen personnel. Set and enforce luxury hotel-style grooming, professionalism, and service discipline . Conduct regular team briefings, culinary workshops, and performance reviews. Patient-Centric Food Experience Collaborate closely with Clinical Nutritionists, Nursing, and Guest Relations teams to ensure personalized and respectful service delivery . Address patient meal feedback, VIP preferences, and special dietary needs with empathy and urgency. Support pre- and post-operative diet requirements , meal scheduling, and special meal planning for critical care and pediatric cases. Inventory, Cost & Resource Management Manage procurement, inventory control, vendor coordination, and kitchen budgeting for raw materials, perishables, and kitchen consumables. Monitor food cost, yield, and wastage, while maintaining quality and variety. Coordinate with supply chain and F&B for timely delivery and optimal stock levels. VIP, Event & Executive Culinary Oversight Personally oversee VIP suites, international patients, and visiting dignitaries for customized meal preparation. Design and execute premium culinary experiences for hospital events, conferences, workshops, and celebration days. Support executive dining and boardroom meal services with attention to taste, presentation, and discretion. Sustainability & Innovation Promote healthy cooking techniques , sustainable sourcing, and energy-efficient kitchen practices. Explore innovative culinary approaches (e.g., low-oil cooking, immunity-boosting ingredients, regional wellness diets). Lead efforts to introduce digitally supported menu planning and kitchen operations . Education Candidate Profile: Degree or diploma in Hotel Management / Culinary Arts / Hospitality Administration from a recognized institute HACCP, FSSAI, or food safety certification preferred Experience 10 plus years of experience in culinary leadership At least 25 years as Executive Chef or Senior Sous Chef in Taj, Oberoi, Leela, ITC, Marriott, Hyatt or Hilton Prior experience in hospital, airline catering, or healthcare F&B services is an added advantage Key Skills & Attributes High culinary creativity with sensitivity to nutrition and medical restrictions Expertise in multi-cuisine cooking and large-batch preparation with fine presentation Strong leadership, hygiene compliance, and staff training skills Collaborative approach with clinical, operational, and guest relations teams Passion for healing through food and service with empathy Proactive, hands-on, and detail-oriented in high-pressure healthcare settings Interested candidate, kindly inbox your resume Hemangi.shende@rfhospital.org. Regards, Hemangi Shende Show more Show less

Customer Care Executive - BPO We're looking for enthusiastic and skilled Customer Care Executives to join our fast-paced BPO team. If you're a highly motivated individual with a passion for helping customers and excellent communication skills, we encourage you to apply! What you'll do: Provide exceptional online customer support through chat, addressing inquiries and resolving issues efficiently. Accurately perform data entry tasks, ensuring all customer interactions and information are meticulously recorded. Maintain a high level of professionalism and empathy while interacting with customers. What we're looking for: Excellent communication skills, both written and verbal. Fluency in English is a must. Strong chatting skills with the ability to convey information clearly and concisely. Any Bachelor's Graduate degree. Comfortable working in rotational shifts (morning, day, and overnight shifts). If you're ready to be a part of a dynamic team and provide outstanding customer service, apply today!

📢 Job Opening: Customer Support Executive 📍 Location: Bommanahalli, Bangalore 🏢 Company: Altruist Technologies Pvt. Ltd. 💼 Experience: Freshers and experience both 🎓 Qualification: Graduate (Any Stream) 💰 Salary: ₹17,000 to ₹20,000 in hand(Depends on Interview ) 🕘 Working Days: 5 Days a Week 📅 Weekly Off: 2 Days (Rotational) Job Description: Altruist Technologies is hiring Customer Support Executives to join our growing team at our Bommanahalli office. I customer service role, possess strong communication skills, and are ready to deliver excellent service, we’d love to hear from you! Roles & Responsibilities: Handle inbound and outbound customer calls or queries. Provide prompt, accurate, and effective resolutions to customer concerns. Communicate clearly in English along with Hindi or Tamil or Malayalam. Maintain a positive and professional attitude toward customers at all times. Log customer interactions and follow up as needed. Requirements: Fresher & Experience both Graduate in any discipline. Excellent communication skills in English, and any one regional language Like (Hindi, Tamil, or Malayalam) is Must. Good listening skills and empathy towards customer needs. Ability to work well in a team environment. Shift Details: Male Candidates: Rotational Shifts (Week Offs on Rotation) Female Candidates: General Day Shift post-training Training Period (15 Days): All candidates must be open to rotational shifts Perks & Benefits₹17,000 to ₹20,000 in hand(Depends on Interview ) Fixed 5 working days 2 rotational weekly offs Shift Allowance OT Allowance

📢 Job Opening: Customer Support Executive 📍 Location: Bommanahalli, Bangalore 🏢 Company: Altruist Technologies Pvt. Ltd. 💼 Experience: Freshers and experience both 🎓 Qualification: Graduate (Any Stream) 💰 Salary: ₹17,000 to ₹20,000 in hand(Depends on Interview ) 🕘 Working Days: 6 Days a Week 📅 Weekly Off: 1 Days (Rotational) Job Description: Altruist Technologies is hiring Customer Support Executives to join our growing team at our Bommanahalli office. I customer service role, possess strong communication skills, and are ready to deliver excellent service, we’d love to hear from you! Roles & Responsibilities: Handle inbound and outbound customer calls or queries. Provide prompt, accurate, and effective resolutions to customer concerns. Communicate clearly in English along with Hindi or Tamil or Malayalam. Maintain a positive and professional attitude toward customers at all times. Log customer interactions and follow up as needed. Requirements: Fresher & Experience both Graduate in any discipline. Excellent communication skills in English, and any one regional language Like (Hindi, Tamil, or Malayalam) is Must. Good listening skills and empathy towards customer needs. Ability to work well in a team environment. Shift Details: Male Candidates: Rotational Shifts (Week Offs on Rotation) Female Candidates: General Day Shift post-training Training Period (15 Days): All candidates must be open to rotational shifts Perks & Benefits₹17,000 to ₹20,000 in hand(Depends on Interview ) Fixed 6 working days 1 rotational weekly offs Shift Allowance OT Allowance

Roles & Responsibilities: Handle inbound and outbound customer calls or queries. Provide prompt, accurate, and effective resolutions to customer concerns. Communicate clearly in English along with Hindi or Tamil or Malayalam. Maintain a positive and professional attitude toward customers at all times. Log customer interactions and follow up as needed. Requirements: Minimum 1 year of experience in a BPO or customer support role. Graduate in any discipline. Excellent communication skills in English, and any one regional language Like (Hindi, Tamil, or Malayalam) is Must. Good listening skills and empathy towards customer needs. Ability to work well in a team environment. Shift Details: Male Candidates: Rotational Shifts (Week Offs on Rotation) Female Candidates: General Day Shift post-training Training Period (15 Days): All candidates must be open to rotational shifts Perks & Benefits:₹20,000 in-hand monthly salary Fixed 6 working days 1 rotational weekly offs Shift Allowance OT Allowance

Salary: ₹20,000 (Take Home) Shift: Rotational shifts between 6:00 AM and 9:00 PM Week Off: 1 rotational day off per week Education: Graduate (Any Discipline) Language: Fluent in English & Hindi Gender: Open to Fluent Male & Female candidates Age Limit: Up to 30 years Experience: Min 1 year in customer support Job Summary: We are looking for proactive and customer-oriented individuals to join our team as Customer Support Executives for the Platinum Voice – Broadband (Post-paid) process. In this voice support role, you will be the voice of the company, ensuring every customer interaction is seamless, helpful, and memorable. 🎧💬 Roles & Responsibilities: Handle inbound and outbound voice calls related to broadband post-paid services Provide accurate information on plans, billing, technical support & service queries Troubleshoot customer issues and provide prompt resolutions Ensure high levels of customer satisfaction and maintain service quality Meet individual and team KPIs such as call handling time, FCR, and CSAT Maintain proper logs of customer interactions using internal tools/CRM Escalate unresolved or critical issues to the appropriate internal teams Follow company protocols including data security and confidentiality Required Skills & Competencies: ✅ Clear and confident communication in English & Hindi ✅ Strong problem-solving abilities and a customer-first approach ✅ Patience, empathy, and professionalism under pressure ✅ Basic computer knowledge and familiarity with CRM systems ✅ Willingness to work in rotational shifts and on weekends Why Join Altruist Technology? 🔹 Be part of a premium telecom support team (Broadband – Post-paid) 🔹 Opportunity for career growth and skill development 🔹 Friendly work culture and comprehensive training for all new joiners 🔹 Get experience working in a leading telecom process

📢 Job Opening: Customer Support Executive 📍 Location: Bommanahalli, Bangalore 🏢 Company: Altruist Technologies Pvt. Ltd. 💼 Experience: Freshers and experience both 🎓 Qualification: Graduate (Any Stream) 💰 Salary: ₹17,000 to ₹20,000 in hand(Depends on Interview ) 🕘 Working Days: 5 Days a Week 📅 Weekly Off: 2 Days (Rotational) Job Description: Altruist Technologies is hiring Customer Support Executives to join our growing team at our Bommanahalli office. I customer service role, possess strong communication skills, and are ready to deliver excellent service, we’d love to hear from you! Roles & Responsibilities: Handle inbound and outbound customer calls or queries. Provide prompt, accurate, and effective resolutions to customer concerns. Communicate clearly in English along with Hindi or Tamil or Malayalam. Maintain a positive and professional attitude toward customers at all times. Log customer interactions and follow up as needed. Requirements: Fresher & Experience both Graduate in any discipline. Excellent communication skills in English, and any one regional language Like (Hindi, Tamil, or Malayalam) is Must. Good listening skills and empathy towards customer needs. Ability to work well in a team environment. Shift Details: Male Candidates: Rotational Shifts (Week Offs on Rotation) Female Candidates: General Day Shift post-training Training Period (15 Days): All candidates must be open to rotational shifts Perks & Benefits₹17,000 to ₹20,000 in hand(Depends on Interview ) Fixed 5 working days 2 rotational weekly offs Shift Allowance OT Allowance

Roles & Responsibilities: Handle inbound and outbound customer calls or queries. Provide prompt, accurate, and effective resolutions to customer concerns. Communicate clearly in English along with Hindi or Tamil or Malayalam. Maintain a positive and professional attitude toward customers at all times. Log customer interactions and follow up as needed. Requirements: Minimum 1 year of experience in a BPO or customer support role. Graduate in any discipline. Excellent communication skills in English, and any one regional language Like (Hindi, Tamil, or Malayalam) is Must. Good listening skills and empathy towards customer needs. Ability to work well in a team environment. Shift Details: Male Candidates: Rotational Shifts (Week Offs on Rotation) Female Candidates: General Day Shift post-training Training Period (15 Days): All candidates must be open to rotational shifts Perks & Benefits:₹20,000 in-hand monthly salary Fixed 6 working days 1 rotational weekly offs Shift Allowance OT Allowance

This can involve working with individuals, groups, or families to cope with a variety of issues, such as emotional health, stress management, and relationship problems. Their key duties and responsibilities include: Assess and understand the needs, issues, and goals of their clients Develop and implement individualized treatment plans Utilize various therapeutic techniques to guide clients towards emotional well-being Monitor client progress and make necessary adjustments to treatment plans Conduct group therapy sessions when necessary Provide crisis intervention in emergency situations Maintain accurate and confidential client records Collaborate with other healthcare professionals to provide a holistic approach to client care Offer guidance on self-help strategies and techniques Stay updated with latest research and practices in the field of counseling and psychology Subscribe to Interview Guy! Subscribe to our FREE newsletter for exclusive interview tips, insider knowledge, and strategies that make a difference. No fluff, just practical advice to help you land your dream job. I agree to my personal data being used for interest-based advertising as outlined in the Privacy Notice.GET MY FREE NEWSLETTER Counselor Job Description TemplateJob BriefWe are seeking a qualified and compassionate counselor to provide support and guidance to individuals dealing with mental, emotional or behavioral issues. Counselor responsibilities include assessing clients’ mental health status, developing individualized treatment plans, and providing therapeutic interventions. The ideal candidate should be well-versed in various therapeutic techniques, and possess the ability to work with diverse populations, including children, adolescents, adults, and seniors. Ultimately, the role of the counselor is to foster clients’ wellbeing by helping them develop coping mechanisms, improve interpersonal relationships, and address life’s challenges. ResponsibilitiesConduct assessments to evaluate clients’ mental health status Create individualized treatment plans Provide individual, group, and family counseling sessions Implement therapeutic interventions based on clients’ needs Collaborate with other healthcare professionals for holistic client care Maintain accurate and timely client records Adhere to professional, ethical, and legal standards Stay current with developments in the field of mental health Educate clients and their families about mental health and wellness Provide crisis intervention as necessary QualificationsProven experience as a counselor or therapist Master’s degree in counseling, psychology, social work, or related field Current state licensure as a professional counselor Proficiency in various therapeutic techniques (CBT, DBT, etc.) Experience working with diverse populations Strong interpersonal and communication skills Empathy and strong listening skills Knowledge of legal and ethical considerations related to counseling practices

Job Title: Customer Support Company: Truemeds Location: Powai About Truemeds: Truemeds is a leading healthcare technology company, providing customers with affordable and accessible medications. Our goal is to make healthcare easier and more transparent by ensuring that people can access essential medications at the best possible prices. Key Responsibilities: • Handle inbound and outbound customer calls related to Truemeds’ products and services. • Assist customers with product-related queries, order statuses, delivery concerns, and troubleshooting. • Provide information on product features, benefits, and usage as per customer needs. • Record and resolve customer complaints or concerns in a timely and efficient manner. • Ensure high-quality customer service by maintaining professionalism and empathy. • Work collaboratively with internal teams to address customer issues and deliver appropriate solutions. • Maintain accurate and up-to-date records of customer interactions in the system. • Ensure customer satisfaction by providing first-call resolutions and following up on unresolved issues. Skills & Qualifications: • Excellent communication skills in English (both verbal and written). • Ability to handle stressful situations with professionalism and patience. • Strong problem-solving skills and a customer-centric mindset. • Previous experience in a customer support role, particularly in a voice-based process, is preferred. • Comfortable working in a fast-paced environment and meeting performance targets. Education: • Minimum qualification: 12th grade (Undergraduate/Graduate preferred). Work Hours: • 9am to 6pm or 12pm to 8pm Why Join Us?: • Competitive salary and incentives. • Health benefits and other perks. • Opportunities for career growth and development. • A dynamic and inclusive work culture. 6 days working -1 rotational week off. Salary -upto 28k in hand

Role: Customer Service Representative Location: Vikhroli West, Mumbai (https://goo.gl/maps/7f4PtpTeRnjQXdpH6) Kindly note that this will be a Work form Office Opportunity Working Days: 6 days working (One Week off) Job Description: As a Customer Service Representative, you will play a vital role in ensuring customer satisfaction and maintaining a positive brand image. Your primary responsibility will be to handle customer inquiries, provide prompt and accurate responses, and resolve any issues or concerns they may have. You will be expected to exhibit excellent communication skills, empathy, and a customer-obsessive attitude. Job Responsibilities: ● Respond promptly and courteously to customer inquiries via phone having 100% focus on phone resolutions ● Having excellent verbal and written communication skills in Hindi & English is a mandatory requirement ● Efficiently handle and resolve customer escalations, complaints, issues, and concerns to ensure customer satisfaction. ● Escalate complex or unresolved issues to the appropriate departments or supervisors within specified timelines. ● Maintain accurate records of customer interactions and transactions in the CRM system. ● Collaborate with cross-functional teams to address customer problems and enhance the overall customer experience. ● Show empathy and patience when dealing with customers, understanding their concerns and providing reassurance. ● Handle upset customers professionally, de-escalate tense situations, and aim for positive outcomes. ● Flexibility to work in shifts, including evenings, weekends, and holidays as required. Qualifications: ● High school diploma or equivalent; a degree in a relevant field is a plus. ● Proven work experience in customer service for minimum 1 year (online pharmacy preferred). ● Proficient in using customer relationship management (CRM) software and other relevant tools. ● Good knowledge of Microsoft Office Suite (Word, Excel, Outlook, etc.) or google suite. #CustomerSupport #CustomerService #SupportTeam #HelpDesk #ClientSupport #CustomerCare #TechSupport

Bikester Global is a fast-growing motorcycle gear and accessories brand selling online and offline. The role involves handling queries, resolving issues, processing returns/exchanges, and ensuring a smooth post-purchase experience that builds customer trust and loyalty. Key Responsibilities: Customer Interaction & Support: Respond to customer queries via phone, email, WhatsApp, and chat. Guide customers on product selection, size queries, payment options, and order tracking. Handle order modifications, cancellations, returns, and refunds smoothly. Collect customer feedback and relay common concerns to improve service. Post-sale Activities: Assist with warranty claims or product service issues. Share invoices, shipping updates, and return labels as needed. Update CRM or order management systems with customer interactions. Reporting & Process Improvement: Maintain logs of customer issues and resolutions. Share weekly/monthly support data and insights with the team. Contribute to improving FAQs, helpdesk documentation, and internal SOPs. Requirements: Atleast 1 years of experience in customer support, preferably in e-commerce or retail. Strong written and verbal communication skills in English Empathy, patience, and ability to resolve issues with a customer-first mindset. Basic Excel/Google Sheets skills for data entry and reporting. Proactive problem solver with attention to detail