Senior Software Engineer Hyderabad, Telangana, India Date posted Jun 17, 2025 Job number 1829327 Work site Microsoft on-site only Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Are you passionate about shaping the future applications of AI and empowering millions of users to unlock their full potential? OneNote team is at the forefront of an exciting transformation with Copilot Notebooks: intelligent, dynamic notebooks infused with powerful AI that act as a true "second brain." Imagine effortlessly capturing ideas, intuitively understanding complex information, and seamlessly taking informed action. This is the heart of our mission. We plan to build transformational experiences in Copilot notebook and are looking to hire a Senior Software Engineer in the OneNote team. The problems we solve will include building a multitude of grounding capabilities, creation of richer artefacts, multi-modal capture support, and above all building agent support on top of Copilot notebooks. The problems will also encompass deep architectural improvements to optimize performance and increase reliability. We plan to build these experiences at scale across all Web and mobile platforms and will continue to use the best-in-class infrastructure that boosts developer productivity and engineering velocity. We are looking for creative problem solvers and diverse thinkers, people who care about culture as well as customers and features. We believe that how we do things is at least as important as what we do. Big vision, a common purpose, passion for quality, curiosity as well as grit, and investment in fun and collaboration are what lead to great results. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: 7+ years of software development experience. 3+ years of Full stack experience in Web technologies. Excellent problem solving, debugging, and troubleshooting skills. Proficiency in one of the following languages - TypeScript, JS, C#, or Java. Working in agile teams with strong customer focus. Excellent technical communication and cross group collaboration skills. Experience in Cloud and distributed systems is a big plus. Responsibilities Technical design and implementation of high-quality components/experiences in an iterative and rapid manner. Driving key architectural and design decisions at scale. Demonstrate passion for quality with customer empathy. Invest in others’ growth and mentor team members. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Software Engineer II Hyderabad, Telangana, India Date posted Jun 17, 2025 Job number 1829329 Work site Microsoft on-site only Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Are you passionate about shaping the future applications of AI and empowering millions of users to unlock their full potential? OneNote team is at the forefront of an exciting transformation with Copilot Notebooks: intelligent, dynamic notebooks infused with powerful AI that act as a true "second brain." Imagine effortlessly capturing ideas, intuitively understanding complex information, and seamlessly taking informed action. This is the heart of our mission. We plan to build transformational experiences in Copilot notebook and are looking to hire a Software Engineer II in the OneNote team. The problems we solve will include building a multitude of grounding capabilities, creation of richer artefacts, multi-modal capture support, and above all building agent support on top of Copilot notebooks. The problems will also encompass deep architectural improvements to optimize performance and increase reliability. We plan to build these experiences at scale across all Web and mobile platforms and will continue to use the best-in-class infrastructure that boosts developer productivity and engineering velocity. We are looking for creative problem solvers and diverse thinkers, people who care about culture as well as customers and features. We believe that how we do things is at least as important as what we do. Big vision, a common purpose, passion for quality, curiosity as well as grit, and investment in fun and collaboration are what lead to great results. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications: 4+ years of software development experience. 2+ years of Full stack experience in Web technologies. Proficiency in one of the following languages - TypeScript, JS, C#, or Java. Solid problem solving, debugging, and troubleshooting skills. Working in agile teams with strong customer focus. Good communication and cross group collaboration skills. Experience in Cloud and distributed systems is a big plus. Responsibilities Design and implementation of high-quality features/experiences in an iterative and rapid manner. Demonstrate passion for quality with customer empathy. Demonstrate ownership and technical expertise of product areas. Be self-motivated to identify and fix gaps in our product/engineering stack. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

About Udhyam: Udhyam Learning Foundation (Udhyam) is on a mission towards Making Bharat Entrepreneurial. We believe that entrepreneurship is a powerful way to channelize an individual’s potential. Entrepreneurship enables agency and allows an individual to work on their strengths while creating value for the world. Our programs: Udhyam Shiksha works on developing entrepreneurial mindsets among the youth and enabling them to achieve their potential, having impacted ~24,00,000 learners across 12 Indian states. Udhyam Vyapaar focuses on nano businesses in India, and solving large problems faced by them, at scale; having already enabled up to a 27% income uplift for 5000+ entrepreneurs.The goal for Udhyam is to build a thriving and supportive ecosystem, where every individual feels empowered to define their own path Udhyam Vyapaar is working with Nano Entrepreneurs in the rural segment, mainly women and helping them with their businesses. Once the nature of the business is understood, various templatised solutions in terms of Sourcing, Market Linkage, Innovative practices and Business centric training are conducted with the ultimate goal of income increase and entrepreneurial mindset creation so that the business becomes sustainable in the long run. Typical engagements vary from 3 to 6 months per Vyapaari. Currently this program is running across multiple villages in a few districts in MP and MH. Role Overview We are looking for an outcome oriented and empathetic Leader to lead our Rural Entrepreneurship Solutions team working across various rural entrepreneurship projects in Madhya Pradesh and Maharashtra. You will play a pivotal role in supporting on-ground teams with solutions, ensuring smooth operations, accurate data management, and building strong relationships with stakeholders and funders. Key Responsibilities Team Management & Support Build, Lead and mentor a team working across different rural locations in MP and MH Help unblock day-to-day operational challenges and guide problem-solving for rural entrepreneur needs Support team in solutioning through regular check-ins, coaching, and contextual understanding Business Solutioning Mentoring and Business Solutioning for rural entrepreneurs - focussed towards income upliftment Understand context, challenges of rural entrepreneurs, unlock challenges and aid business growth Identify skill gaps and facilitate training, workshops and mentoring Develop sustainable business solutions and models based on local context and reality Facilitate connections for sourcing and selling with market, aggregators, online platforms etc. Stakeholder & Funder Engagement Build and manage strong, trust-based relationships with funders and key ecosystem players Represent the team’s work in review meetings and funder check-ins Share progress updates, insights, and reports in alignment with funder expectations Project Operations & Oversight Be on the field for about 50% of the time. Oversee execution of multiple concurrent projects on the ground Ensure timely delivery of project outcomes with a focus on quality and impact Collaborate with internal teams (Solutioning, Impact, Admin/Finance) to enable smooth field operations What We’re Looking For Over 15 years work experience, with at least 10 years leading operations, or rural development, people management - preferably in the development/social sector Past entrepreneurship experience will be highly preferred. Strong interpersonal and stakeholder management skills Empathy and ability to work with field teams and rural communities Problem-solving and execution mindset Proficiency in Hindi (spoken and written); knowledge of Marathi is a plus Willingness to travel frequently to rural locations in MP and Maharashtra Why Join Us? At Udhyam, we offer a purpose-driven culture that values empathy, experimentation, and autonomy. You’ll be a part of a passionate team working on innovative solutions to real-world problems, with the opportunity to create a deep impact on rural livelihoods. Work location: MP: Indore, Ujjain, Bhopal; or Maharashtra: Dhule, Nashik

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About Okta: Okta is The World’s Identity Company. We free everyone to safely use any technology— anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Position Description: As our foundational Staff UX Researcher in Bengaluru, Karnataka, India, you will lead and establish user research efforts locally, embedding UXR practices within our growing India-based cross-functional teams and taking ownership of high-impact research initiatives for a key Okta product area. This is a unique opportunity to promote and cultivate a user-centered culture, guiding local product, design, and engineering partners who are new to direct collaboration with UX research. You will work closely with these local teams daily, while also collaborating effectively with your global UXR colleagues and stakeholders. Your research will directly inform critical decisions, contributing to both the product's long-term vision and near-term development. You will be instrumental in establishing research operations in India, ensuring that foundational and evaluative insights are effectively leveraged to drive exceptional user experiences. Location: Bengaluru, Karnataka, India Work Mode: Hybrid (2-3 days Onsite per week) Note: This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment. In this role, you’ll get to: Champion user-centered best practices and build strong, trusted relationships with product, design, and engineering leaders within our growing Bengaluru office Drive collaborative research initiatives with cross-functional teams and guide them in leveraging insights to inform decisions and foster a culture of curiosity Communicate complex insights clearly and persuasively to diverse audiences across all levels and time zones, ensuring seamless alignment within our global team Help define how our UX Research team best collaborates with and supports product development in the APAC region Establish and refine UX research processes, operational frameworks, and supporting tools tailored to the needs of the Bengaluru office, aligning with our global UX Research standards Build and manage key research operations, including leading APAC participant recruitment efforts and collaborating with our global UX Research Operations team to optimize our Dovetail research repository for local stakeholders Drive UX research enablement for local product designers, guiding them to effectively conduct evaluative research and ensuring foundational artifacts like personas are developed, maintained, and widely adopted Lead end-to-end research initiatives, expertly applying a flexible range of methodologies (generative and evaluative) to illuminate customer needs and deliver high-impact insights that drive product growth Share your expertise and insights with the global UX Research team, and play a pivotal role in building UX Research capacity within the Bengaluru office as the team grows Access global learning resources and collaborate with experienced researchers worldwide to continuously enhance your skills You could be a fit if you have: Approximately 7-10+ years of dedicated UX Research experience, with a significant portion dedicated to leading complex research initiatives and driving product strategy Demonstrated ability to effectively introduce and integrate UX Research into teams with limited prior exposure, clearly articulating its value and driving buy-in Experience thriving in a remote, globally distributed team environment, with a proven ability to manage asynchronous communication, maintain alignment across different time zones, and build strong rapport and influence with remote stakeholders across cultures A proactive and highly self-driven approach, with a proven ability to independently identify research opportunities, define scope, and successfully project manage complex initiatives end-to-end, consistently delivering high-quality insights on time and within scope Resourcefulness in navigating ambiguity and establishing new processes and tooling where needed Proven experience as an embedded UX Researcher with deep expertise in applying a wide range of methodologies (e.g., usability studies, contextual inquiry, surveys) to identify and elevate user needs, driving valuable product outcomes Able to translate business problems into human-centered research questions, applying your technical understanding to inform company goals Exceptional proficiency in communicating complex research findings and insights, adeptly tailoring presentations and guiding collaborative sessions with diverse cross-functional partners and senior leadership to drive alignment and informed decisions Experience with products made for developers, administrators, or other technical audiences Strong decision-making and problem-solving capabilities while working with constraints Empathy for users and a passion for understanding technical experiences Experience working on security products is a plus A proactive and curious mindset with a dedication to continuous professional development, and a proven ability to contribute positively to the team's research culture and skill set Education Bachelor's or Master’s degree in Anthropology, Sociology, Psychology, Human-Computer Interaction (HCI), or a related field, or equivalent demonstrable experience leading impactful user research initiatives #LI-Hybrid #LI-MM #LI-ASITRAY What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. Okta The foundation for secure connections between people and technology Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Technical Support Engineering - Outlook Bangalore, Karnataka, India Date posted Jun 17, 2025 Job number 1832247 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience o OR 3+ years of technical support, technical consulting experience, or information technology experience. o OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Responsibilities Core Responsibilities Customer Engagement & Escalation Management Represent Microsoft in direct communication with corporate clients via phone, email, and electronic channels. Handle escalated, mission-critical, and politically sensitive issues with professionalism and technical excellence. Maintain ownership of issues through complete resolution, ensuring high customer satisfaction. Demonstrate empathy and precision in managing customer relationships, especially in politically charged scenarios. Technical Troubleshooting & Product Improvement advanced troubleshooting techniques, including scripting and code analysis, across multiple technologies. Solve highly complex problems involving broad product knowledge or specialized expertise. Report issues and customer feedback to drive continuous product improvement. Act as a key technical liaison with Product Development teams and customers Team Collaboration & Readiness Lead cross-technology initiatives and team-level projects to improve Customer Satisfaction Develop and manage technical content and readiness resources for the team. Maintain strong working knowledge of pre-release products and contribute to product design and improvement. Communication & Leadership Participate in high-level technical discussions with product teams. Deliver effective technical presentations and written communications. Recover from dissatisfied customer situations in collaboration with team managers. Recognize when to escalate and solicit additional help. Skills & Qualifications Technical Expertise Demonstrate strong technical troubleshooting expertise in the following areas: Microsoft Office applications & Outlook (2019/2021/2024/MSI/C2R) Microsoft Office 365 and Exchange (on-premises: 2007–2024) Windows Server (Active Directory, Group Policy, Terminal Server, Networking) Advanced knowledge of: Authentication protocols Autodiscover, Free/Busy, Calendaring Outlook client connectivity (MAPI, RPC/HTTP, EWS, REST) Email hygiene (Antispam, Malware, Phishing) Exchange Online Hybrid (preferred) Microsoft Active Directory & Identity Technologies Tools & Diagnostics Proficiency in: MFCMAPI Fiddler Netmon Wireshark Process Monitor Process explorer Windows Event Logs MCSE certification is desirable and considered a plus. Soft Skills Strong critical thinking and problem-solving abilities. Excellent customer service and communication skills. Ability to work under pressure and in complex situations. Effective time management, organization, and negotiation skills. Technical writing and documentation proficiency. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Technical Support Engineering - Outlook Bangalore, Karnataka, India Date posted Jun 17, 2025 Job number 1832250 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 7+ years of technical support, technical consulting experience, or information technology experience o OR 7+ years of technical support, technical consulting experience, or information technology experience. o OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Responsibilities Core Responsibilities Customer Engagement & Escalation Management Represent Microsoft in direct communication with corporate clients via phone, email, and electronic channels. Handle escalated, mission-critical, and politically sensitive issues with professionalism and technical excellence. Maintain ownership of issues through complete resolution, ensuring high customer satisfaction. Demonstrate empathy and precision in managing customer relationships, especially in politically charged scenarios. Technical Troubleshooting & Product Improvement advanced troubleshooting techniques, including scripting and code analysis, across multiple technologies. Solve highly complex problems involving broad product knowledge or specialized expertise. Report issues and customer feedback to drive continuous product improvement. Act as a key technical liaison with Product Development teams and customers Team Collaboration & Readiness Lead cross-technology initiatives and team-level projects to improve Customer Satisfaction Develop and manage technical content and readiness resources for the team. Maintain strong working knowledge of pre-release products and contribute to product design and improvement. Communication & Leadership Participate in high-level technical discussions with product teams. Deliver effective technical presentations and written communications. Recover from dissatisfied customer situations in collaboration with team managers. Recognize when to escalate and solicit additional help. Skills & Qualifications Technical Expertise Demonstrate strong technical troubleshooting expertise in the following areas: Microsoft Office applications & Outlook (2019/2021/2024/MSI/C2R) Microsoft Office 365 and Exchange (on-premises: 2007–2024) Windows Server (Active Directory, Group Policy, Terminal Server, Networking) Advanced knowledge of: Authentication protocols Autodiscover, Free/Busy, Calendaring Outlook client connectivity (MAPI, RPC/HTTP, EWS, REST) Email hygiene (Antispam, Malware, Phishing) Exchange Online Hybrid (preferred) Microsoft Active Directory & Identity Technologies Tools & Diagnostics Proficiency in: MFCMAPI Fiddler Netmon Wireshark Process Monitor Process explorer Windows Event Logs MCSE certification is desirable and considered a plus. Soft Skills Strong critical thinking and problem-solving abilities. Excellent customer service and communication skills. Ability to work under pressure and in complex situations. Effective time management, organization, and negotiation skills. Technical writing and documentation proficiency. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Mumbai, Maharashtra Work Type: Full Time CometChat Overview Our mission: Fuel customer growth through meaningful user-to-user engagement. CometChat is an all-in-one communication platform that enables businesses to easily integrate customized in-app messaging functionalities across text, voice, and video. This eliminates the need for businesses to start building a messaging module from scratch, and enables their end-users to communicate with each other, resulting in a unified customer experience, increased engagement and retention, and revenue growth. With CometChat's ready-to-use UI kits and powerful SDKs, product teams across start-ups and enterprises alike can easily roll out a feature-rich, scalable, and secure user to user communication module. Our company has seen rapid growth, thanks to several market validations, including our participation in Techstars Boulder Accelerator in 2019, followed by investments from experienced investors such as iSeed Ventures, Range Ventures, Silicon Badia, noncapital, and Matchstick Ventures. CometChat raised a Series A round from Signal Peak Ventures. Beyond the market validation, we are fueled by real customer validation serving over 50K customers across the globe in several verticals ranging from dating apps, telehealth apps, and internet marketplaces to thriving global communities. With solid financials, strong organic growth, and increasing demand for in-app communication platforms, we are in an exciting rapid-scale phase. A global business from the start, we have 100+ team members across our Denver, Salt Lake, Mumbai, and Chennai offices. We are proud of our team and are always looking to expand our tribe! CometChat’s Mission Fuel customer growth through meaningful user to user engagement. CometChat’s Products CometChat offers a robust suite of cloud hosted text, voice and video options that meet businesses where they are–whether they need drag and drop plugins that can be ready within 30 minutes or if they want more advanced features and can invest development resources to launch the experience that will best serve their users. We’re actively expanding our platform to include and enhance AI-driven capabilities like onboarding assistants, real-time content moderation, and AI Agents that enhance user safety, guidance, and engagement. Our new Visual Builder enables teams to go from idea to live product faster than ever — with minimal lines of code. Together, these innovations are shaping the next generation of in-app communication. Quickly build a reliable & full featured chat experience into any mobile or web app Fully customizable SDKs and API designed to help companies ship faster At every step, CometChat helps customers solve complex infrastructure, performance and security challenges, regardless of the platform. But there is so much more! With over 20 ready to use extensions, customers can build an experience and get the data, analysis and insights they need to drive their business forward. CometChat’s solutions are perfect for every kind of user to user chat (groups & 1:1) including: Social community – Allowing people in online communities to interact without moving the conversation to another platform Marketplace – Enabling communications between buyers and sellers Events – Bringing thousands of users together to interact without diminishing the quality of the experience Telemedicine – Making connections between patients and providers more accessible Dating – Keeping people engaged while they connect with one another And more! Collaborate closely with our product and engineering teams to deliver AI-powered Onboarding , Moderation , and AI Agent Experiences that redefine user-to-user interactions. You will help craft the building blocks for a platform where AI becomes a native part of the conversation/platform. CometChat is committed to fostering a culture of innovation & collaboration. Our people are our strength so we respect and nurture their individual talent and potential. Join us if you are looking to be a part of a high growth team! Position Overview & Priorities We are seeking a skilled React.js Developer to join our dynamic team to lead the development of our UI Kit built on the React framework. As a React Developer at CometChat, you will be instrumental in crafting high-quality, reusable, and scalable UI components that will integrate seamlessly into our client projects. This role involves extensive coding and requires a deep understanding of the React ecosystem, proactive problem-solving skills, and a keen eye for design. Primary responsibility would be: Actively engage in a hands-on, development-heavy role that involves extensive coding using React.js and other related technologies. Develop and maintain the CometChat UI Kit using React.js, ensuring it is scalable, responsive, and accessible. Collaborate with the design team to implement modern web designs into functional and reusable components. Optimise UI components for maximum performance across a vast array of web-capable devices and browsers. Write clean, maintainable, and efficient code that adheres to industry best practices. Participate in code reviews and provide constructive feedback to team members. Work closely with the product management team to understand end-user requirements and translate them into pragmatic and effective technical solutions. Stay up-to-date with emerging trends and advancements in React.js development, proposing and implementing new technologies or methodologies that will enhance our product offerings. Provide technical leadership and mentorship to junior developers, fostering a collaborative and inclusive team environment. Work Location In Office, Chembur, Mumbai Prioritized Experiences and Capabilities 3+ years of proven experience in React.js development, with a deep understanding of hooks and lifecycle methods in React. Strong understanding of JavaScript ES6+, HTML5, and CSS3. Experience with state management patterns and solutions (e.g., Redux, Context API) Familiarity with modern front-end build pipelines and tools such as Webpack, Create React App, and Git. Experience with responsive and adaptive design principles. Excellent problem-solving skills and attention to detail. Strong communication and teamwork skills. Good to have Experience with TypeScript. Prior experience working on commercial UI kits or frameworks. Experience in writing robust unit tests and test cases. A portfolio of UI/UX design work for both web and mobile platforms.. Knowledge of RESTful APIs and real-time technologies (e.g., WebSockets). Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience. Here are the values that act as a guardrail of our execution culture: Go above and beyond for the customer: We are obsessed with ensuring every customer is taken care of, no matter how big or small they are. We truly believe their problems are our problems, and will stop at next to nothing to see them succeed. Be relentless: Never stop innovating. Be relentless in trying new things, and improving our product. Challenge the status quo, embrace learning curves, and don’t be afraid to fail. Focus on the outcome and everything else will fall into place. Be curious: Practice empathy. Anticipate customer needs, and solve them before they get there. If you don’t understand something, ask questions and learn. Have fun: Laugh. Be positive and kind. Make people feel good. Life is too short to not spend time doing what you love with folks you enjoy being around. Interview Process Our goal is to make sure you have the chance to get to know CometChat as we learn more about you. Through a series of conversations with CometChat’s founders and key stakeholders, we’ll want to learn more about your strategic and functional expertise, and your passion. We hope that you’ll bring questions and ideas to each conversation and suggest ways that we can get to know you and your capabilities better.

Company Overview The Urban India is a dynamic organization dedicated to enhancing urban living through innovative solutions and exceptional services. As a forward-thinking company, we prioritize customer satisfaction and strive to make a positive impact in every community we serve. Our core values revolve around integrity, teamwork, and continuous improvement. We foster a vibrant company culture that encourages professional growth and collaboration among our employees, ensuring a rewarding workplace for all. Role Responsibilities Handle inbound and outbound calls for customer inquiries and support. Provide excellent customer service through effective communication. Resolve customer issues efficiently and promptly. Document all interactions in the company database accurately. Maintain a high level of professionalism during customer interactions. Meet and exceed performance metrics as set by the management. Collaborate with team members to enhance service delivery. Participate in training programs for personal development. Assist in identifying areas for process improvement. Handle customer complaints with a focus on resolution. Update customers about product features and promotions. Conduct surveys to gather customer feedback. Stay informed about the latest company products and services. Follow communication scripts to ensure consistency. Provide polite and prompt responses to customer inquiries. Qualifications High school diploma or equivalent; college degree is a plus. Proven experience in a voice process or customer service role. Strong verbal communication skills in English. Proficiency in local languages is advantageous. Ability to handle multiple tasks simultaneously. Strong decision-making abilities and attention to detail. Ability to work in a fast-paced environment. Proficiency with computer applications and call center software. Excellent interpersonal skills. Previous experience in conflict resolution. Knowledge of customer service best practices. Willingness to work on weekends and holidays if required. Flexibility to adapt to various shifts as needed. Strong willingness to learn and grow within the company. Ability to maintain a positive attitude in all customer interactions. Capacity to work both independently and as part of a team. Skills: conflict resolution,call center software,interpersonal skills,customer service,active listening,empathy,teamwork,verbal communication,computer applications,documentation,flexibility,team collaboration,problem-solving,adaptability,communication skills,time management Show more Show less

Company Gurus Helps Businesses Protect And Recover Revenue By Providing Innovative Chargeback Management Solutions, AI Analytics, And Insights Powered By Our Proprietary FPRONE Platform. By Understanding Our Clients Needs And Fully Aligning With Their Goals, We Help Clients Reduce Chargebacks And Increase Recovery Rates To Maximize Revenue. Our Technology Solutions Use Powerful AI Insights, Data Science And Advanced Analytics Combined With Deep Industry Expertiseto Deliver Hundreds Of Millions Of Dollars In Recovered Revenue To Our Clients. For More Information, Visit Overview We are seeking a highly motivated Product Support Specialist to join our growing team. This frontline support role is responsible for assisting merchant users as they navigate through the chargeback management process and utilize our proprietary platform. You will provide direct support to clients by helping them understand portal workflows, assisting with navigation issues, resolving general platform queries, and ensuring a smooth, efficient user experience. Strong communication skills, quick learning ability, adaptability, and a client-first attitude are critical for success in this role. This is an exciting opportunity for individuals who are passionate about client service, product support, and becoming an expert in the chargeback management Assist merchant users in navigating the chargeback process through our platform. Provide Tier 1 frontline support through tickets, emails, chats, and calls for product and navigation-related inquiries. Help clients resolve challenges related to portal functionality, workflow navigation, and usage best practices. Triage incoming tickets and categorize them appropriately (Product, Operations, IT-related). Escalate more complex technical issues to internal teams following standard escalation workflows. Maintain accurate and thorough documentation of client interactions and resolutions. Continuously stay updated on platform enhancements, new features, and process changes. Update and contribute to internal knowledge base resources based on new learnings. Manage escalations and pressure situations professionally, ensuring irate or concerned clients are handled empathetically and effectively. Meet and exceed SLAs, KPIs, and CSAT Result Areas (KRAs): Efficient and accurate support for portal navigation and platform functionality. First-level resolution of client queries related to chargeback workflows. Timely escalation of complex issues to relevant teams. High client satisfaction through effective communication and support & Master's degree in any discipline. 4-8 years of experience in customer support, product support, client services, and/or helpdesk roles (preferably supporting a technology platform). Excellent verbal and written communication skills, with strong ability to understand and assist US-based clients. Ability to quickly grasp platform workflows and explain them clearly to users. Familiarity with ticketing systems and escalation workflows. Strong attention to detail, multitasking skills, and client empathy. Ability to handle pressure situations and escalations calmly and professionally. Comfortable working US daytime hours and weekends, as Skills: Prior experience supporting clients using technology or workflow platforms. Familiarity with chargebacks, payment disputes, or merchant-facing financial technology. Experience working in fast-paced support environments focused on customer success. (ref:iimjobs.com) Show more Show less

About The Job Do you excel at orchestrating high-impact initiatives while fostering a culture of innovation, integrity, and mutual respect? Are you ready to guide strategic programs that will save countless lives and reshape our countrys safety landscape? If so, SaveLIFE Foundation invites you to join our c-suite team. Lead a passionate group of changemakers as we revolutionize road safety and create a lasting legacy of safer roads for all. Now is your moment to make an enduring impactcome be part of this mission. About SaveLIFE Foundation SaveLIFE Foundation (SLF) is on a mission to save lives on roads across India. Since 2012, over 1.5 million people have been killed in road crashes in India and close to 5 million have been left seriously injured or permanently disabled. Besides the insurmountable emotional trauma that thousands of families must suffer each year, road crashes deal a crushing economic blow to many families. SLF is a fast-growing, specialised organisation with a proven track record of delivering large-scale impact. We are best known for getting India its Good Samaritan Law and developing the Zero-Fatality Corridor solution to transform dangerous highways into safe ways. We are registered as a not-for-profit organisation to ensure complete mission alignment. Our teams work in a creative environment to build novel solutions and thrive on problem-solving. Over the last 15 years, we have built unique strengths in areas such as forensic investigation of crashes, data analytics and predictive modelling, safety design and engineering, public policy formulation, and strategic communication and training. We strive for excellence in everything we do and build leaders through opportunity and mentorship. Role Overview The Chief Technology Officer (CTO) will be a key member of the executive team, responsible for driving the technological vision of SaveLIFE Foundation. The CTO will lead the development and implementation of technology strategies that support the organizations mission, enhance operational efficiency, and foster innovation. This role requires a visionary leader with a strong background in technology, a passion for sustainability, and a commitment to making a positive impact on the environment. Your Responsibilities Include I. Strategic Planning and Leadership: Develop and implement a comprehensive technology strategy aligned with the foundations goals and mission. Collaborate with the executive team to identify and prioritize technology initiatives. Provide leadership and guidance to the technology team, fostering a culture of innovation and excellence. II. Technology Development And Implementation Oversee the development, deployment, and maintenance of IT systems and infrastructure. Ensure the security, scalability, and reliability of technology solutions. To develop and scale technology platforms/applications with a focus on incorporating the latest advances from the tech and data world, specifically with regard to AI/ML/LLM. III. Team Building And Leadership Build and lead the technology team at SaveLIFE Foundation, fostering a collaborative and high-performing work environment. Mentor and develop team members, promoting professional growth and continuous learning. IV. Hands-On Technical Leadership Think strategically while being hands-on enough to architect and implement solutions when needed. Understand, analyze, and make decisions around build vs. buy trade offs. V. Stakeholder Engagement Engage with external stakeholders, such as government officials and peer collaborators, leading technical discussions and building key relationships. Represent SaveLIFE Foundation in technology forums, conferences, and networks to advocate for sustainable tech practices. VI. Vendor And Relationship Management Identifying, building and managing relationships with partners who can build and deploy the necessary applications and technologies to meet the needs of the organization Engage with external partners, donors, and stakeholders to leverage technology for collaborative initiatives. VII. Policy And Governance Create and implement data governance policies to ensure data integrity and security. Set and implement organization IT policies that support operational excellence and and Experience: Bachelors degree in Computer Science, Information Technology, or a related field. Masters degree preferred. 10-15 years of experience in technology roles, with at least 5 years of experience leading technology teams. Proven track record of developing and implementing technology strategies and solutions. Technical Skills Extensive experience in data management systems, data analytics, and data visualization. Clear understanding of Large Language Models (LLMs) & related AI technologies Strong experience in AI/ML/LLM technologies (for applications such as data extraction, knowledge management, and route optimization.) Strong expertise in web and Communication: Exceptional leadership, strategic thinking, and problem-solving skills. Excellent communication and interpersonal skills, with the ability to engage and inspire diverse stakeholders. Demonstrated ability to manage complex projects and lead cross-functional teams. Personal Characteristics Excellent problem-solving and critical-thinking skills. Committed to ethical standards and integrity. Adaptable and open to continuous learning and improvement. Belief in technology as an enabler and not being vested in tech tools per se Approachable with a good attitude and empathy towards work done in the social sector (ref:iimjobs.com) Show more Show less

About HomeLane At HomeLane, we are building the world's most trusted & customer-centric home interiors brand. By organizing an otherwise unorganised home interiors industry, which includes designers, carpenters, installers and painters, we deliver a delightful and hassle-free experience to new homeowners, with highly predictable costs, timelines and quality. Thanks to our tech-empowered teams, who are committed to delivering efficiency at every step, HomeLane was voted as the best interiors brand in 2020 by the Economic Times. Today, HomeLane operates in ten cities - Bengaluru, Chennai, Hyderabad, Mumbai, Kolkata, Pune, Coimbatore, Mysore, Vizag and NCR, where we have delivered 15000+ homes since 2014! HomeLane has also raised about $54 Million in venture funding from marquee investors like Stride Ventures, Sequoia Capital, Accel Partners, Aarin Capital and JSW Ventures. Job Description Be the Lead Designer for a set of HomeLane customers, from the first meeting to order booking to design finalization. Collaborate with the customer, understand their requirements, and give them the best design solution for their home, including but not limited to, quoting, detailed designing and getting production drawings ready for manufacturing. Focus on, prioritise and execute multiple design projects. Analyse sales reports, project TAT and customer satisfaction. Work on weekends : Ours is a weekend business and as a Design Relationship Manager, you will have to work all weekends except one weekend, per month. You will be able to compensate for this during the week. We run a 6-day week. Desired Education, Skills & Experience Minimum - 2 year Diploma in Interior Designing / Architecture from a reputed Institution. Minimum 3 years of work experience. Must have Site Experience (should be confident that proposed designs can be installed with minimum hassle at site). Must be customer-centric in providing solutions - proposed designs should be highly functional and great on aesthetics, still keeping in mind the customer’s budget. Exposure to residential projects is mandatory. Sketchup software knowledge. Ability to provide beautiful designs to customers. Strong communication skills - Both verbal and written communication skills to be able to construct and defend ideas / designs / pricing. Communication in English mandatory and the local language is also desirable. Understands back end processes (Production and Costing). Empathy towards customer needs-lifestyle and budget. Responsible (delivers on his/her commitments to the customer/team). Team Working skills - Needs to be able to work on projects with multiple stakeholders and so needs to be able to multitask. Basic Technology skills and ability to learn usage of software products. Aware of the competitive landscape in the city. Work location will be a showroom. Saturdays & Sundays will be working. Mondays will be weekly off. Show more Show less

JOB PROFILE Position Relationship Manager Location South Zone Reports to Area Manager Category Institutional Sales Reporting Area Manager Level Assistant Manager Our Purpose At Niva Bupa, our purpose is “to give every Indian the confidence to access the best healthcare” by empowering them with knowledge, guiding them with expertise, and providing them with a gamut of services that instils confidence and puts control back in their hands- just the way they want every moment of their life to be. Our Values Commitment 2. Innovation 3. Empathy 4. Collaboration 5. Transparency About Niva Bupa Health Insurance Company Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), a leading Indian private equity firm, and the Bupa Group, a leading international healthcare company with a legacy of providing specialized healthcare services for over 70 years. Niva Bupa’s growth story has been phenomenal. We are one of the fastest growing Stand Alone Health Insurers in the country with a current employee strength of 7000+ with growth rate of 154% since FY 20 and growing. We are a fully integrated health insurance provider with in-house claims processing; under-writing and servicing. Our goal is to achieve more than 10000 Cr GWP By 2027 & thus requires goal oriented individuals to be a part of this exciting growth journey to achieve it. Niva Bupa is certified Great Place to Work for the 3rd year running and aims become one of the best workplaces in the BFSI industry. Niva Bupa is an Equal Opportunity Employer committed to achieving diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. At Niva Bupa 12% of our team handling roles are led by women. We welcome specially-abled professionals to join our team. Key Roles & Responsibilities Primary Role Description  The job holder is a key member of a team responsible for managing the Niva Bupa regional Sales through the Bancassurance partner. The job holder will work closely with the partner channel, particularly branch managers of the Banca partners, Customer Service and across the business to ensure the timely delivery of high value, high quality services to Banca beneficiaries. Key Roles & Responsibilities Achieve assigned annual target of the branch by driving sales across all customer segments- Business mix in terms of blended premium & no. of cases. Maintain cordial relationship across all ranks and files of the branch and resolve escalations with in TATs Support bank’s sales force in terms of various activities like o Joint sales calls to generate leads o Update branch manager on accurate records of referrals received from all constituents of the branch o Adhere to the TATs on first customer contact & follow ups from the date the lead is being registered o Service branch customers for any query Regular product training / refresher to the sales force of the branch Ensure activation of bank’s sales force on a weekly, fortnightly, and monthly basis Drive productivity by right advising of health insurance solutions Measure penetration across relationship manager, client base / branch base Update MBHI lead management system Engage in branch customer awareness program and explore every possible opportunity to bundle the health insurance proposition Create mindshare across branch leadership team Drive effectively the Reward and recognition programs launched for the bank staff Key Requirements – Education & Certificates A graduate degree holder in any discipline Key Requirements - Experience & Skills 2-5 years of experience, preferably in Life / General Insurance Bancassurance only). Relationship Management/ Investment & Wealth Advisory (Banks) Key Functional Competencies Functional competency Beginner Intermediate Expert Convincing skills Yes Product/Insurance Knowledge Yes Continuous Learning Yes Technology Proficiency Yes Team Work Yes Problem Solving & Analytical Skills Yes Compliance& Regulatory Knowledge Yes Customer Focus Yes Comments if Any/ Add. Comp. Comments if Any/ Additional Functional Competency Special Differentiating Responsibilities 1. Managing 3 branches. 2. Focusing higher segment penetration. 3. First in the industry concept. 4. Propensity Lead support from HO Behavioral Competency Behavioral competency Beginner Intermediate Expert Strategic Mindset Yes Entrepreneurship Yes Execution Excellence Yes Building High Performing Teams Comments if Any Show more Show less

About HomeLane At HomeLane, we are building the world's most trusted & customer-centric home interiors brand. By organizing an otherwise unorganised home interiors industry, which includes designers, carpenters, installers and painters, we deliver a delightful and hassle-free experience to new homeowners, with highly predictable costs, timelines and quality. Thanks to our tech-empowered teams, who are committed to delivering efficiency at every step, HomeLane was voted as the best interiors brand in 2020 by the Economic Times. Today, HomeLane operates in ten cities - Bengaluru, Chennai, Hyderabad, Mumbai, Kolkata, Pune, Coimbatore, Mysore, Vizag and NCR, where we have delivered 15000+ homes since 2014! HomeLane has also raised about $54 Million in venture funding from marquee investors like Stride Ventures, Sequoia Capital, Accel Partners, Aarin Capital and JSW Ventures. Job Description Be the Lead Designer for a set of HomeLane customers, from the first meeting to order booking to design finalization. Collaborate with the customer, understand their requirements, and give them the best design solution for their home, including but not limited to, quoting, detailed designing and getting production drawings ready for manufacturing. Focus on, prioritise and execute multiple design projects. Analyse sales reports, project TAT and customer satisfaction. Work on weekends : Ours is a weekend business and as a Design Relationship Manager, you will have to work all weekends except one weekend, per month. You will be able to compensate for this during the week. We run a 6-day week. Desired Education, Skills & Experience Minimum - 2 year Diploma in Interior Designing / Architecture from a reputed Institution. Minimum 3 years of work experience. Must have Site Experience (should be confident that proposed designs can be installed with minimum hassle at site). Must be customer-centric in providing solutions - proposed designs should be highly functional and great on aesthetics, still keeping in mind the customer’s budget. Exposure to residential projects is mandatory. Sketchup software knowledge. Ability to provide beautiful designs to customers. Strong communication skills - Both verbal and written communication skills to be able to construct and defend ideas / designs / pricing. Communication in English mandatory and the local language is also desirable. Understands back end processes (Production and Costing). Empathy towards customer needs-lifestyle and budget. Responsible (delivers on his/her commitments to the customer/team). Team Working skills - Needs to be able to work on projects with multiple stakeholders and so needs to be able to multitask. Basic Technology skills and ability to learn usage of software products. Aware of the competitive landscape in the city. Work location will be a showroom. Saturdays & Sundays will be working. Mondays will be weekly off. Show more Show less

JOB PROFILE Position Agency Manager Location Madhya Pradesh Reporting Mgr. Name - ABM/ DBM/ Branch Manager / Sr. Branch Manager – Agency Department Retail Sales Reporting Mgr. Designation ABM/ DBM/ Branch Manager / Sr. Branch Manager – Agency Offered Grade Senior Executive / Assistant Manager Our Purpose At Niva Bupa, our purpose is “to give every Indian the confidence to access the best healthcare” Our Values Commitment Innovation Empathy Collaboration Transparency Proficiency Level (Please Tick) L1: - HEAD OF FUNCTION/BUSINESS (Sr. Leadership Team) L2: - MANAGER OF MANAGER L3: - MANAGER L4: - INDIVIDUAL CONTRIBUTOR About Niva Bupa Health Insurance Company Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), a leading Indian private equity firm, and the Bupa Group, a leading international healthcare company with a legacy of providing specialized healthcare services for over 70 years. Niva Bupa’s growth story has been phenomenal. We are one of the fastest growing Stand Alone Health Insurers in the country with a current employee strength of 7000+ with growth rate of 154% since FY 20 and growing. We are a fully integrated health insurance provider with in-house claims processing; under-writing and servicing. Our goal is to achieve more than 10000 Cr GWP By 2027 & thus requires goal oriented individuals to be a part of this exciting growth journey to achieve it. Niva Bupa is certified Great Place to Work for the 3rd year running and aims become one of the best workplaces in the BFSI industry. Niva Bupa is an Equal Opportunity Employer committed to achieving diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. At Niva Bupa 12% of our team handling roles are led by women. We welcome specially-abled professionals to join our team. ESG: Supporting action to protect, restore and regenerate local environments for the benefit of our customers our people, our communities and wider society For more Details visit our website- www.nivabupa.com Key Roles & Responsibilities Primary Role Description: - Enable achievement of key business outcomes Build a quality Agency by focusing on quality of hire and skilling Ensure adherence to all statutory and compliance requirements Key Roles & Responsibilities: Achievement of Business Plans Agents are engaged, motivated and productive by forging a strong relationship floated by HO, ZO and branch oduct wise targets & profitability revenue generation B. Team Building toring of all the relationship they are managing to ensure that they are on track to achieve their goals Key Requirements – Education & Certificates Education  Graduation in any discipline from a recognized educational institute Experience Key Requirements - Experience & Skills  2-5 years of relevant work experience Key Functional Competencies Functional competency Beginner Intermediate Expert Convincing Skills Yes Product/Insurance Knowledge Yes Continuous Learning Yes Technology Proficiency Yes Team Work Yes Problem Solving & Analytical Skills Yes Compliance& Regulatory Knowledge Yes Customer Focus Yes Comments if Any/ Add. Comp. NBHI Core Competencies Behavioral Competency Behavioral competency Beginner Intermediate Expert Execution Excellence Stakeholder Management Driving Results Process Adherence Continuous Self-Development Targets/ KRA/ KPI (Tentative Business Nos./ Goals, Measure of Success & Weightages) Goals Measures of Success Weightage Company MOS Defined as per Company Policy Defined as per Company Policy New GWP Renewal GWP Renewal no. of cases Active agents and PA New Agents Hiring Audit findings Unnati - Employees whose vintage less than 1 Year then below targets are applicable: Show more Show less

Company Description Say hAI to iSON! Join the AI revolution with iSON Xperienceswhere technology meets the power of human connection. We transform businesses with cutting-edge AI solutions infused with human empathy, driving innovation, efficiency, and seamless experiences. As pioneers in AI-powered customer engagement, we empower businesses to scale smarter, optimize operations, and create meaningful interactions. The future is here, and it speaks AIpowered by iSON Xperiences. We are seeking a highly skilled Senior T24 TPH Developer to join our team in Chennai. This hybrid role offers a dynamic work environment with opportunities to contribute to the development and maintenance of cutting-edge T24 applications. As a senior team member, you will play a crucial role in designing technical solutions, coding, testing, and ensuring optimal system performance and scalability. Key Responsibilities Design, develop, and maintain T24 core banking applications with a focus on TPH (Temenos Payment Hub). Create technical designs based on business requirements and functional specifications. Conduct unit testing, integration testing, and participate in user acceptance testing (UAT). Implement solutions that align with best practices in performance, scalability, and reliability. Troubleshoot and resolve issues related to T24 systems in a timely and effective manner. Collaborate with cross-functional teams including business analysts, project managers, QA, and support teams. Contribute to ongoing improvements in development methodologies and tools. Maintain comprehensive documentation of systems and processes. Required Qualifications & Skills Proven experience in developing and supporting T24 applications, including hands-on coding and testing. Strong understanding of T24 architecture, including core modules and TPH. Proficiency in T24 development tools such as TAFJ, jBASE, OFSTOOL, and Enquiry/Version/Template programming. Expertise in system troubleshooting, performance optimization, and ensuring reliability of applications. Bachelor's degree in Computer Science, Information Technology, or a related field. Experience working with Temenos Payment Hub (TPH) in a production environment. Exposure to AI-driven solutions and customer engagement technologies. Knowledge of integration tools and APIs used within the T24 ecosystem. (ref:hirist.tech) Show more Show less

Key Responsibilities Bachelors or Masters in a technical discipline Computer Science / Computer Engineering / any equivalent bachelors or Masters in Information Security Domain. Minimum of 5 years of relevant experience out of which at least 4 years in VA-PT activity. Certification in VA-PT Tool along with Security Certification like CEH, OSCP. At least 2 years experience in management of complete vulnerability lifecycle process from identification to mitigation Location and way of working : Base location : Navi Mumbai. Professional is required to work from office. Your Role As Assistant Manager We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. In addition to living our purpose, Senior Executive across our organization must strive to be : Inspiring : Leading with integrity to build inclusion and motivation. Committed to creating purpose : Creating a sense of vision and purpose Agile : Achieving high-quality results through collaboration and Team unity Skilled at building diverse capability : Developing diverse capabilities for the future T&T - Cyber | Assistant Manager Persuasive / Influencing : Persuading and influencing stakeholders Collaborating : Partnering to build new solutions Delivering value : Showing commercial acumen Committed to expanding business : Leveraging new business opportunities Analytical Acumen : Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization Effective communication : Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities Engagement Management / Delivery Excellence : Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s) Managing change : Responding to changing environment with resilience Managing Quality & Risk : Delivering high quality results and mitigating risks with utmost integrity and precision Strategic Thinking & Problem Solving : Applying strategic mindset to solve business issues and complex problems Tech Savvy : Leveraging ethical technology practices to deliver high impact for clients and for Deloitte Empathetic leadership and inclusivity : creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive. (ref:hirist.tech) Show more Show less

Key Responsibilities Managing student calls, follow-ups, and maintaining communication logs. Coordinating and scheduling parent meetings and feedback sessions. Handling walk-in and online student queries with professionalism and empathy. Supporting students in resolving academic or class-related issues. Collaborating with faculty and the operations team for seamless batch management. Assisting in basic video editing for student communication & promotional content. Maintaining student attendance, progress, and support dashboards. Coordinating center-based activities like workshops, demos, etc. About Company: Ikshana Learning is a leading education provider specializing in ACCA, CMA, CFA, and Financial Modeling courses. We aim to provide high-quality training and resources to students for their professional qualifications. Show more Show less

This site is for Residents of Europe, Middle East, Africa, Latin America & Asia Pacific. Residents of the United States, Canada & Puerto Rico, please click here. Back to search results Previous job Next job Job Description Job Description Current Employees apply HERE Current Contingent Workers apply HERE Secondary Language(s) Job Description Manager, DevOps The Opportunity Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats. Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers. Role Overview As a Software Engineer you will design, develop, and maintain software systems. This role involves both creative and analytical skills to solve complex problems and create efficient, reliable software. You will use your expertise in requirements analysis, programming languages, software development methodologies, and tools to build and deliver software products that meet the needs of businesses, organizations, or end-users. You will work with other engineers, product managers and delivery leads, to design systems, determine functional and non-functional needs and implement solutions accordingly. You should be ready to work independently as well as in a team. What Will You Do In This Role Design, code, verify, test, document, amend and refactor moderately complex applications and software configurations for deployment in collaboration with cross-disciplinary teams across various regions worldwide. Design test cases and test scripts under own direction, mapping back to pre-determined criteria, recording and reporting test outcomes. Participate in requirement, design and specification reviews. Perform manual and automation testing. Elicit requirements for systems and software life cycle working practices and automation. Prepare design options for the working environment of methods, procedures, techniques, tools, and people. Utilize systems and software life cycle working practices for software components and micro-services. Deploy automation to achieve well-engineered and secure outcome. Work within a matrix organizational structure, reporting to both the functional manager and the Product manager. Participate in Product planning, execution, and delivery, ensuring alignment with both functional and Product goals. What Should You Have Bachelor’s degree in information technology, Computer Science or any Technology stream. 3+ years of hands-on experience working with technologies – Terraform, Ansible and at least one programming language from our supported stack (TypeScript / Node) Familiarity with modern product development practices – Agile, Scrum, test driven development, UX, design thinking. Hands-on experience with DevOps practices (Git, infrastructure as code, observability, continuous integration/continuous deployment - CI/CD). Possesses both theoretical and practical knowledge, with the ability to autonomously implement given tasks, including producing and deploying pieces of code. Cloud-native, ideally AWS certified. Product and customer-centric approach. Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation. Who We Are We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What We Look For Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status Regular Relocation: VISA Sponsorship Travel Requirements: Flexible Work Arrangements Hybrid Shift Valid Driving License: Hazardous Material(s) Required Skills: Data Engineering, Data Visualization, Design Applications, Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Designs, Systems Integration, Testing Preferred Skills Job Posting End Date: 06/30/2025 A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID: R346615 Show more Show less

Line of Service Advisory Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Associate Job Description & Summary A career in our Process and Performance Management practice, within Finance Consulting services, will provide the opportunity to work alongside CEOs, CFOs, controllers and treasurers to optimise the structure of their finance functions and improve their contribution to the business. We support our clients by addressing the challenges of achieving appropriate standards of control, efficient back office opportunities and support to the business through insight and challenge. As part of our process management team, you’ll help our clients develop an effective performance management framework that understands key business drivers and challenges, yet supports business decisions. Simply put, we help the finance function get equipped to deliver effective support to the business through process tools and capabilities. PwC India is hiring for its Finance Effectiveness Practice within Management Consulting for Gurgaon and Mumbai locations. Seeking professionals with rich experience (6+ years) in finance transformation and/or shared services & outsourcing strategy, design, and implementation. Required Qualification: MBA/CA Job Description: PwC - Finance Transformation practice spans the finance value chain from finance vision and strategy through finance operations. Our range of services include: Insights: Enterprise Performance Management, planning and budgeting, costing, and reporting Business Transformation: Revenue enhancement, strategic cost management, asset productivity enhancement, post-merger integration services Finance Function Transformation: End to end transformation covering finance strategy, structure, people, process, technology and change aspects Efficiency: Efficiency in operating model (Shared Services Advisory, Outsourcing Advisory, SSC Build Operate Transfer) and efficiency in operations (process optimization for P2P, O2C, R2R, FP & Treasury, working capital etc.) Risk, Compliance and Control: Internal controls optimization, statutory compliance management, IFRS People: Finance talent assessment and management, finance leadership assessment and finance technical training Technology/Digital: Systems and data management including advanced technologies such as cloud, intelligent automation, AI-ML, analytics etc. Roles and Responsibilities:  Client project delivery and management: project planning, solution  Design, execution, reporting, stakeholder management, issue/risk management, project financial management etc.  Lead/Support in business development activities: client pursuits, go to market activities etc.  Lead/support in creation of new solutions or methodologies  Lead/Support in creation of thought leading content and white papers  Coach and mentor other team members (if People Manager responsibilities are applicable) Desired skills/qualities:  Strong technical skills across design and implementation. Tool/System implementation experience is a plus.  Client facing experience and ability to engage senior stakeholders. Ability to build and sustain relationships.  Strong time management and multi-tasking skills  Equally adept in being a team player and individual contributor  Excellent communication – verbal, written, communication with impact & empathy  Curiosity: ability to continuously learn, develop self; others through coaching  Commercial orientation  Open minded attitude with ability to receive and give feedback  Willingness to undertake a fair amount of business travel  Good exposure to the Indian market for both business development and engagement delivery. Mandatory skill sets- FE, FT Year of experience required- 2.5 Qualifications- MBA/CA Required Skills Finance Transformation Optional Skills Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date Show more Show less

Line of Service Advisory Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Associate Job Description & Summary A career within Operations Strategy services, will provide you with the opportunity to help organisations reimagine their operations through a strategic lens to turn complexity into a competitive advantage. Our focus is to help our clients create differentiating capabilities that drive competitive advantages by developing plans to navigate their challenges, seeing what’s possible, and turning that into a reality. We assist our clients in transforming operations from the way they engage their customers to executing strategic programmes to achieve enterprise wide operational excellence. Job Description: Associate- 2/3+ years Senior Associate- 3-5+ years Roles & Responsibilities (essential functions and responsibilities of the job): Part of Management Consulting – Financial Services practice: Focused on growth strategy, new business set-up, cost optimization, sales productivity, market entry across Banking, NBFC and Asset Management sector. ✔ Primarily responsible for growing the Financial Services practice through extensive Business Development activities along with leading delivery on advisory engagements. ✔ Will be responsible for specific Business Development and Engagement Delivery targets.. Education and Experience: o o MBA from a Premiere Institute o Prior Consulting Experience in Management Consulting with Financial Services focus Candidate Specifications (insert the relevant personal skills here): ✔ Essential Skills: Required to o Develop a set of financial services clients across Banking, NBFC, Payments and Asset Management space o Generate consulting opportunities and create winning proposals o Convert opportunities into engagements through commercial acumen and persuasive abilities o Manage engagement delivery at high client satisfaction levels and identify follow-up opportunities with the same client ✔ Desirable Skills: Must possess – o Strong business development and relationship skills to engage effectively with clients o Multi-tasking and ability to manage parallel pursuits and BD activities o Effective team management o Keen understanding of issues facing the industry and specific clients o Strong presence in meetings with ability to engage with C-Suite. o In-depth understanding of consulting engagement lifecycle. The skills we look for in future employees (This is standard text that is incorporated into every job description. You do not need to add any content into this field. This is for your information only): All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Analysis, Business Opportunities, Business Process Consulting, Business Process Improvement, Business Strategy, Business Transformation, Communication, Competitive Advantage, Competitive Analysis, Conducting Research, Consumer Behavior, Creativity, Customer Experience (CX) Strategy, Customer Insight, Customer Strategy, Data Analytics, Embracing Change, Emotional Regulation, Empathy, Go-to-Market Strategies, Inclusion {+ 14 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less

Key Responsibilities Managing student calls, follow-ups, and maintaining communication logs. Coordinating and scheduling parent meetings and feedback sessions. Handling walk-in and online student queries with professionalism and empathy. Supporting students in resolving academic or class-related issues. Collaborating with faculty and the operations team for seamless batch management. Assisting in basic video editing for student communication & promotional content. Maintaining student attendance, progress, and support dashboards. Coordinating center-based activities like workshops, demos, etc. About Company: Ikshana Learning is a leading education provider specializing in ACCA, CMA, CFA, and Financial Modeling courses. We aim to provide high-quality training and resources to students for their professional qualifications. Show more Show less

Brand: Restolex Mattress Location: [Mg road ] Experience: 2–4 years in digital sales / CRM / e-commerce Employment Type: Full-Time ( No Hybrid ) Timing: 9:30 Am -6 Pm Working Days: Monday - Saturday & alt Saturday off 🔹 Role Overview: Restolex is seeking a goal-oriented and customer-focused Digital CRM & Sales Executive to drive our direct-to-consumer mattress sales. This role is critical in converting digital leads into revenue, maintaining customer relationships, and scaling our presence across online platforms. You’ll be part of a team that thrives on results, empathy, and sleep innovation. 📈 Sales Responsibilities (Expanded):Handle inbound leads from website, social media, WhatsApp, ads, and marketplaces Conduct calls, WhatsApp messages, and emails to convert inquiries into sales Maintain lead status, follow-up cadence, and closure tracking using CRM tools (Restolex) Share accurate information on Restolex mattress features, offers, trial/warranty, and delivery Conduct follow-ups to ensure customers don’t switch to competing brands Coordinate with logistics and support teams to ensure smooth customer journey post-sale Achieve monthly digital sales targets and improve lead-to-sale conversion rates Gather customer feedback and suggest ways to improve communication and engagement Meet individual and team sales targets, including e‑commerce channels 📞 CRM & Customer Handling:Handle all leads from website, performance ads, WhatsApp, marketplaces & social media Manage follow-ups with potential buyers who showed interest but didn’t convert Log all customer conversations, issues, and outcomes on CRM Ensure high lead hygiene and maintain conversion records accurately Handle pre-sale and post-sale queries smoothly to ensure satisfaction and reduce cancellations Coordinate order processing with internal teams (order → dispatch) 🧠 Skills & Requirements:2–4 years of proven experience in D2C/e-commerce sales or telesales roles Strong verbal & written communication skills (English + Telugu & Hindi) Confident at product pitching, objection handling, and closing deals Tech-savvy with experience in CRM tools, lead management, and WhatsApp Business tools Strong follow-up discipline, multi-tasking ability, and customer empathy Experience in home/lifestyle & Mattress brands 🧾 KPIs to Measure Success:Daily lead conversion ratio Monthly sales target achievement AOV (Average Order Value) and upselling effectiveness Cart abandonment follow-up recovery Lead closure time CSAT (customer satisfaction) post-purchase 🎁 Perks:Fixed salary + attractive sales incentives

Job Opening: Customer Support Executive Location: Bommanahalli, Bangalore Company: Altruist Technologies Pvt. Ltd. Experience: Minimum 1 year Qualification: Graduate (Any Stream) Salary: ₹17,000 to ₹20,000 in hand Working Days: 6 Days a Week Weekly Off: 1 Days (Rotational) Job Description: Altruist Technologies is hiring Customer Support Executives to join our growing team at our Bommanahalli office. If you have at least one year of experience in a BPO or customer service role, possess strong communication skills, and are ready to deliver excellent service, we’d love to hear from you! Roles & Responsibilities: Handle inbound and outbound customer calls or queries. Provide prompt, accurate, and effective resolutions to customer concerns. Communicate clearly in English along with Hindi or Tamil or Malayalam. Maintain a positive and professional attitude toward customers at all times. Log customer interactions and follow up as needed. Requirements: Minimum 1 year of experience in a BPO or customer support role. Graduate in any discipline. Excellent communication skills in English, and any one regional language Like (Hindi, Tamil, or Malayalam) is Must. Good listening skills and empathy towards customer needs. Ability to work well in a team environment. Shift Details: Male Candidates: Rotational Shifts (Week Offs on Rotation) Female Candidates: General Day Shift post-training Training Period (15 Days): All candidates must be open to rotational shifts 1 rotational weekly off Shift Allowance OT Allowance #HiringNow #JobOpening #BPOJobs #TelesalesJobs #SalesJobs #JobSearch #JobAlert #ImmediateJoiners #TelecallerJobs #LeadGenerationJobs #TelesalesExecutive #LeadGeneration #InsideSales #VoiceProcess #OutboundSales #SalesExecutive #GoodCommunication #FluentEnglish

Job Opening: Customer Support Executive Location: Bommanahalli, Bangalore Company: Altruist Technologies Pvt. Ltd. Experience: Minimum 1 year Qualification: Graduate (Any Stream) Salary: ₹17,000 to ₹20,000 in hand Working Days: 6 Days a Week Weekly Off: 1 Days (Rotational) Job Description: Altruist Technologies is hiring Customer Support Executives to join our growing team at our Bommanahalli office. If you have at least one year of experience in a BPO or customer service role, possess strong communication skills, and are ready to deliver excellent service, we’d love to hear from you! Roles & Responsibilities: Handle inbound and outbound customer calls or queries. Provide prompt, accurate, and effective resolutions to customer concerns. Communicate clearly in English along with Hindi or Tamil or Malayalam. Maintain a positive and professional attitude toward customers at all times. Log customer interactions and follow up as needed. Requirements: Minimum 1 year of experience in a BPO or customer support role. Graduate in any discipline. Excellent communication skills in English, and any one regional language Like (Hindi, Tamil, or Malayalam) is Must. Good listening skills and empathy towards customer needs. Ability to work well in a team environment. Shift Details: Male Candidates: Rotational Shifts (Week Offs on Rotation) Female Candidates: General Day Shift post-training Training Period (15 Days): All candidates must be open to rotational shifts 1 rotational weekly off Shift Allowance OT Allowance #HiringNow #JobOpening #BPOJobs #TelesalesJobs #SalesJobs #JobSearch #JobAlert #ImmediateJoiners #TelecallerJobs #LeadGenerationJobs #TelesalesExecutive #LeadGeneration #InsideSales #VoiceProcess #OutboundSales #SalesExecutive #GoodCommunication #FluentEnglish

Job Opening: Customer Support Executive Location: Bommanahalli, Bangalore Company: Altruist Technologies Pvt. Ltd. Experience: Minimum 1 year Qualification: Graduate (Any Stream) Salary: ₹17,000 to ₹20,000 in hand Working Days: 6 Days a Week Weekly Off: 1 Days (Rotational) Job Description: Altruist Technologies is hiring Customer Support Executives to join our growing team at our Bommanahalli office. If you have at least one year of experience in a BPO or customer service role, possess strong communication skills, and are ready to deliver excellent service, we’d love to hear from you! Roles & Responsibilities: Handle inbound and outbound customer calls or queries. Provide prompt, accurate, and effective resolutions to customer concerns. Communicate clearly in English along with Hindi or Tamil or Malayalam. Maintain a positive and professional attitude toward customers at all times. Log customer interactions and follow up as needed. Requirements: Minimum 1 year of experience in a BPO or customer support role. Graduate in any discipline. Excellent communication skills in English, and any one regional language Like (Hindi, Tamil, or Malayalam) is Must. Good listening skills and empathy towards customer needs. Ability to work well in a team environment. Shift Details: Male Candidates: Rotational Shifts (Week Offs on Rotation) Female Candidates: General Day Shift post-training Training Period (15 Days): All candidates must be open to rotational shifts 1 rotational weekly off Shift Allowance OT Allowance #HiringNow #JobOpening #BPOJobs #TelesalesJobs #SalesJobs #JobSearch #JobAlert #ImmediateJoiners #TelecallerJobs #LeadGenerationJobs #TelesalesExecutive #LeadGeneration #InsideSales #VoiceProcess #OutboundSales #SalesExecutive #GoodCommunication #FluentEnglish