18243 Empathy Jobs - Page 12

About the Team! The APAC Center of Excellence team believes in a #GoGetIt approach. Our successes are attributed to our people who are relentless to help others in any way we can. We handle critical concerns from Risk & Identity fraud and make sure that the resolution matters to the customer - making each member an eventual promoter of Uber. The right time is always now" when joining Uber and the COE; it has always been moving towards greater heights as we support a lot of markets - allowing you to learn every single day. About the Role! We are looking for a strategic and execution-focused Program Specialist to join the APAC Center of Excellence Strategy & Planning Team. From framing strategic problems to developing scalable solutions, you'll thrive in the ambiguity between idea and execution. You'll dive deep into operational data, collaborate across functions, and design structured approaches to elevate performance, enable excellence, and align regional strategies with global goals. Whether you're building business cases, facilitating decision-making forums, or architecting new processes, you'll be at the center of some of the most critical initiatives in the CoE. You'll work closely with a lean, high-performing CoE S&P team, CoE site leads, and regional leadership to ensure we deliver APAC CoEs strategic priorities at local, regional and global level. This is a hands-on role for someone who enjoys getting into the weeds, thinking systemically, and crafting stories that move strategy forward. If you're passionate about solving tough problems with a balance of analytical rigor and stakeholder empathy - we'd love to work with you. The Impact You'll Have Foster Thought Partnership Cross-functional Strategy Support: Serve as a trusted thought partner to APAC CommOps leadership and cross-functional teams on topics spanning quality, acquisition, and operations strategy. Storytelling & Strategic Influence: Craft compelling narratives and business cases that influence regional and global decisions, grounded in data and frontline context. Drive Strategic Clarity Regional Strategy Design: Shape the APAC CoE's annual and multi-quarter strategic roadmap in alignment with CommOps global priorities and business needs. Operational Problem Framing: Translate ambiguous business challenges into structured problem statements that guide regional programs and stakeholder focus. COE-wide Alignment: Define shared goals, success metrics, and planning principles that ensure clarity across Operations, CX, and Enablement. Enable Executional Excellence Program Execution Management: Design and lead execution of regional P0 initiatives, experiments, and continuous improvement programs with measurable impact. Performance and Insights Frameworks: Own and enhance enablement scorecards, dashboards, and audit cadences to track effectiveness and drive accountability. Leadership Forums & Cadences: Architect and run planning syncs, town halls, and LT summits that drive transparency, alignment, and momentum across the org. The Experience You'll Bring - Basic Qualifications - Bachelor's degree in Business, Economics, Mathematics, statistics and 3+ years experience OR MBA and 2+ years of experience in strategy, product management, program management, strategy consulting, or a similar role, ideally within a high-growth or matrixed organization. Analytical problem-solving skills: Ability to understand complex data, identify key insights, and break down information into clear, actionable recommendations; comfortable interpreting reports and using tools like Excel/Google Sheets, Tableau, or similar platforms to support decision-making. Structured strategic thinking: Skilled in framing ambiguous problems, conducting root-cause analysis, and building clear solution paths that align with business goals. Executive-level communication and storytelling: Ability to craft compelling narratives, influence decisions, and confidently present insights and proposals to senior stakeholders. Cross-functional collaboration mindset: Proven ability to work across cross functional teams, building consensus and driving alignment. Ownership and self-direction: Demonstrated ability to operate independently, prioritize effectively, and push initiatives forward without needing day-to-day oversight. - Preferred Qualifications - CoE or IT services exposure: Experience working in a Center of Excellence, IT Services, or BPO context with an understanding of scalable service delivery models. Knowledge of quality and enablement systems: Familiarity with performance scorecards, quality assurance frameworks, operational audits, and process optimization. Regional awareness and adaptability: Experience working across diverse APAC markets, with cultural fluency and a practical understanding of regional execution nuances.

DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Description Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait . We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. Additional Information About the Department Global Generics India Global Generics India business journey began in 1986. In the last three decades, we have grown as a trusted name in the healthcare industry and rank as one of the top 10 Pharma Companies in the Indian Pharma Market (IPM) as per IQVIA MAT (November 2022). Our commitment to Lead Ahead has helped us move ranks from 16th position to 10th position (IPM) in the last four years. We are a fast-growing organisation with double-digit growth and significant market share in domestic markets. Currently, we rank among the top 5 in oncology, anti-allergy and gastrointestinal diseases and the top 10 in a few other therapy areas. Our focus is on leveraging our digital capabilities, collaborations, innovations and inorganic opportunities to become the top 5 companies in the Indian Pharma Market. Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/

We’re KALINGAEURO . A global education consultancy with one bold mission: to turn aspirations into achievements. We help students discover their path abroad with personalised counselling for world's top public universities, expert support, and a world of opportunities. Now, we’re looking for passionate individuals to join our growing team — and help shape the next generation of global leaders. Position: Study Abroad Counsellor(Fresher) Location: Spaze I-Tech Park, Sector 49, Gurgaon-Sohna Road, 122018 Gurugram Type: Full-time What You’ll Do You’ll be more than a counsellor — you’ll be a guide, a mentor, and a trusted advisor in a life-changing journey. Student Counseling:Provide clear, honest, and expert guidance to students exploring international education. Personalised Support:Conduct one-on-one counseling sessions to understand each student’s story — their goals, strengths, and aspirations — and help map out the right academic journey. Course & University Selection:Match students to the right programs and institutions based on their unique profiles and ambitions. Inquiry Handling:Respond to questions from students and parents — about applications, visas, scholarships, and more — with clarity and care. Stay Ahead:Keep up with the latest study abroad trends, university updates, and global education shifts. Data & Documentation:Maintain organized, accurate records of student progress and interactions. Team Collaboration:Partner with senior counselors to plan workshops, webinars, and student events — creating impact beyond the desk. Institutional Engagement:Build and maintain strong ties with universities and educational bodies around the world. What You Bring Strong English communication skills — spoken and written A genuine passion for education and helping others succeed Confidence in hosting or creating video content and presentations for social media and outreach The ability to listen deeply, advise wisely, and inspire trust A spirit of curiosity, empathy, and continuous learning Why You’ll Love It Here Because every day, you’ll make a real difference — helping students unlock doors to a better future. Because you’ll grow — personally and professionally — in a team that’s supportive, ambitious, and driven by purpose. Ready to Apply? Apply through Indeed or send us your updated CV with brief Cover Letter to hr@kalingaeuro.com Subject: Application for Study AbroadCounsellor At KALINGAEURO, we don’t just offer careers, we offer the chance to change lives. Come be a part of that journey! Job Types: Full-time, Permanent Pay: From ₹240,000.00 per year Benefits: Cell phone reimbursement Internet reimbursement Paid sick time Provident Fund Education: Master's (Preferred) Language: English (Required)

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: As Manager Category Management Business Unit Running, you will drive the category business Net Sales in Emerging Markets You will be the EM expert for category, understanding consumer trends, distribution opportunities and competitor strategies. Together with the Senior Manager & the BU Lead you will execute seasonal, fiscal and long-term strategic plans to grow profitable market-share for the category. To succeed you will collaborate with EM cluster/country organizations and Channel teams to identify and address business opportunities in the market and deliver against those by collaborating with the Global Business Unit throughout the seasonal Go-to-Market process. You will be the point of contact for BU Running in EM for pre-season planning and in-season tracking, monitoring, and actioning. KEY RESPONSIBILITIES: Execute defined BU Running KPIs with the objective to grow the business across EM Countries & Channels. Execute the seasonal Go-To-Market (GTM) process and calendar milestones for the category in Emerging Markets. Deliver an effective Emerging Markets Range that allows Clusters to maximize their opportunities. Build a Category “Common Range” as the foundation of EM Range ensuring consistent Brand Footprint without compromising on any commercial opportunities. Ensure all system requirements for ranging in RMA and M-3 is met basis GTM milestones and timelines. Drive decision making through data analytics & category tracking paired with consumer trends and market opportunities. Be the interface between Global Business Unit (BU) and market stakeholders. Work closely with Brand Activation, Omnichannel & Membership teams to deliver Category activations & Credibility moments with impact. Perform category analysis including Buy-Sales review, market/consumer/competitor insights and leverage for planning. KPIS: EM Category Net Sales, Key Franchise growth/share of NS. Range Planning : FTW & Apparel Own Running Apparel business along with defined KPIs Deliver Special Projects in Halo FTW and Running apparel Execute seasonal GTM calendar and deliver as per timelines. KEY RELATIONSHIPS: EM Horizontal Brand Teams (Hub Running Brand Communications & Activation, Marketing Operations, Sports Marketing) EM Cluster Category Management/CTC teams EM Hub Channel teams EM Demand Planning & SCM Global Running Business Unit KNOWLEDGE, SKILLS, AND ABILITIES: Passion for Running, Sports, Fitness & Fashion Strong analytical skills structured and process oriented. Experience in Category Management, Merchandising experience is a plus. Consumer-focused with deep product and range understanding with an excellent ability to balance brand and commercial aspects and build channel specific GTM solutions Experience in footwear and apparel design and development is a plus Pro-active (engaging & impact-oriented) mind-set, ability to think end-to-end. Ability to work in a fast-paced environment with different international cultures. Strong communication (both written and verbal), presentation and facilitation skills (small and large groups) Ability to communicate with Senior Leadership in Global & Local teams. Ability to travel, domestic or international, as required. REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS: 5+ years Product Management and Merchandising experience, ideally in sporting goods, fashion, or other youth culture brands. University degree in business or fashion/sports, ideally with Marketing and sales focus or equivalent professional experience; MBA is a plus. Strong MS-Office skills - advanced user of Excel, PowerPoint and Power BI. Fluent in English (verbal and written) with strong communication & presentation skills. AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR. COURAGE: Speak up when you see an opportunity; step up when you see a need.. OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through. INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things. TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset. INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards. RESPECT: Value all players. Display empathy, be inclusive and show dignity to all. AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE. – CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU – BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS. JOB TITLE: Manager Category Mgt Running EM BRAND: LOCATION: Gurgaon TEAM: Merchandising & Planning STATE: HR COUNTRY/REGION: IN CONTRACT TYPE: Full time NUMBER: 532392 DATE: Jul 29, 2025

Introduction A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. Your Role And Responsibilities As a Group Manager, you are responsible for handling finance clients in different industries and across Finance and Accounts. Your Primary Responsibilities Include You will own client engagements/contracts across geographies- Operations support for establishing processes, metrics identifications and reporting. Establish and maintain a robust tracking mechanism for key indicators of the operations to support decision-making. Responsible for achieving transformation at a high level of change management experience, including challenging, inspiring and leading the team. Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery. Assist management with career development activities for team members, team leaders and managers, including performance management, feedback, and training. Ensure adequate mentorship & training of team members to ensure process objectives & Customer requirements are met. Preferred Education Master's Degree Required Technical And Professional Expertise Minimum 16+ years of experience in Finance and Accounting Delivery & Transformations Proven experience creating and developing value propositions, business cases, and industry-specific offerings. Ability to ideate strategic direction and initiatives through designing of business outcome models, contracting structures and identification of new opportunities and business lines. Proficient in supporting the sales team in building a compelling business case for prospective clients to the offshore business and working closely with Process Delivery leaders in identifying improvement opportunities and implementing the same across all processes. Expertise in leading efforts on continuous process improvements and transformation along with carrying out maturity assessments. Preferred Technical And Professional Experience A certified Chartered Accountant/Company Secretaryship/Certified Management Accountant. Proven experience in end-to-end Record to Report, Procure to Pay & Order to Cash process. In-depth process knowledge in central finance reporting, management reporting and reports. Ability to influence people internal/external customers, Operations and Finance partners. Ambitious individual who can work under their direction towards agreed targets/goals and with a creative approach to work. Intuitive individual with an ability to manage change and proven time management. Proven interpersonal skills while contributing to team effort by accomplishing related results as needed. Up-to-date technical knowledge by attending educational workshops, reviewing publications.

Introduction A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. Your Role And Responsibilities As a Group Manager, you are responsible for handling finance clients in different industries and across Finance and Accounts. Your Primary Responsibilities Include You will own client engagements/contracts across geographies- Operations support for establishing processes, metrics identifications and reporting. Establish and maintain a robust tracking mechanism for key indicators of the operations to support decision-making. Responsible for achieving transformation at a high level of change management experience, including challenging, inspiring and leading the team. Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery. Assist management with career development activities for team members, team leaders and managers, including performance management, feedback, and training. Ensure adequate mentorship & training of team members to ensure process objectives & Customer requirements are met. Preferred Education Master's Degree Required Technical And Professional Expertise Minimum 16+ years of experience in Finance and Accounting Delivery & Transformations Proven experience creating and developing value propositions, business cases, and industry-specific offerings. Ability to ideate strategic direction and initiatives through designing of business outcome models, contracting structures and identification of new opportunities and business lines. Proficient in supporting the sales team in building a compelling business case for prospective clients to the offshore business and working closely with Process Delivery leaders in identifying improvement opportunities and implementing the same across all processes. Expertise in leading efforts on continuous process improvements and transformation along with carrying out maturity assessments. Preferred Technical And Professional Experience A certified Chartered Accountant/Company Secretaryship/Certified Management Accountant. Proven experience in end-to-end Record to Report, Procure to Pay & Order to Cash process. In-depth process knowledge in central finance reporting, management reporting and reports. Ability to influence people internal/external customers, Operations and Finance partners. Ambitious individual who can work under their direction towards agreed targets/goals and with a creative approach to work. Intuitive individual with an ability to manage change and proven time management. Proven interpersonal skills while contributing to team effort by accomplishing related results as needed. Up-to-date technical knowledge by attending educational workshops, reviewing publications.

Key Responsibilities: Patient Coordination Welcome and assist patients and attendants with registration, consultation scheduling, and admission processes. Act as a liaison between patients, doctors, nursing staff, billing, and other departments. Guide patients through diagnostic, OPD, admission, and discharge procedures. Track and follow up on appointments, investigations, and treatment timelines. Ensure patient documents, reports, and consents are managed and updated. Handle interdepartmental coordination to avoid delays and confusion. Support international patients with interpreter services, visas, and travel logistics (if applicable). Counselling & Support Offer basic emotional and psychological support to patients and their families. Educate patients about treatment plans, expected outcomes, and care processes. Address patient concerns and feedback with empathy and professionalism. Support patients during distress, particularly those with chronic illness or critical conditions. Offer counseling for pre- and post-procedural stress, especially in surgeries, maternity, and long-term care. Provide financial counselling regarding insurance, TPA processes, and payment planning. Documentation & Reporting Maintain accurate records of patient interactions, feedback, and escalations. Prepare and share periodic reports related to patient satisfaction and coordination gaps. Assist in maintaining patient consent forms, discharge summaries, and feedback forms. Qualifications & Skills: Graduate in any stream (Psychology/Social Work/Nursing background preferred) Additional certification in Counselling or Patient Care preferred 1–3 years of experience in a hospital, clinic, or healthcare setup Excellent communication and interpersonal skills Empathetic, composed, and patient-centric approach Proficient in MS Office and hospital management software Multilingual skills are a plus Key Traits: Compassionate listener Problem solver Team player Emotionally resilient Strong organizational skills Job Types: Full-time, Fresher Pay: ₹11,721.43 - ₹29,822.98 per month Benefits: Health insurance Paid time off Work Location: In person

About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose - Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to Know our Team: In every department, Agoda provides an environment rich with creativity, collaboration, and experimentation, and the tools to work faster and smarter than almost anyone in the online travel agency market. Our people are some of the most passionate people in the travel industry, and it is this passion that has allowed us to grow so quickly and create a best-in-class service for our hotel partners. Come join our global team at Agoda, where you will have the opportunity to contribute to the success of the company and make a difference! The Opportunity: As Area Manager, your main objectives will be to develop and execute an area-level or segment-level strategy, based on data and market knowledge, and to drive significant business growth. You will also be responsible for providing guidance and leadership to account management teams and for delivering targets and growth expectations that form a key part of Agoda's business goals. To do so, you bring excellent analytical skills, strong account and client management experience, a successful record of sustainable performance and the capacity to lead, motivate, coach and mentor teams. In this Role, you'll get to: Lead the implementation of market strategy in India. Lead, inspire, coach and develop teams to grow our local business. Implement strategies with top partners to enhance productivity and opportunities to maintain a competitive advantage. Deliver on country commercial and profitability targets. Work with market leadership on strategic planning and establishing objectives. Develop KPIs to drive strategic priorities. Develop and own relationships with key decision makers at hotels, technology partners and other local or regional partners. Be a champion for the team. Pitch new ideas backed by business case, recommend changes and/or request additional support for commercial improvements. Attend and participate in relevant industry events. What you'll Need to Succeed: More than 6 years of professional experience Proven strong leadership skills, team leader and team player is a must Past success in mentoring and building results-oriented and solutions-focused teams that cater to strong team dynamics and collaboration as well as long-term partner relationships Relevant sales, business development or general management experience Deep numerical and analytical skills and attention to details Strong communications skills to articulate direction, value proposition and recommended solutions to both external partners and internal stakeholders A curious mindset, energized by and adapt well to changes Be creative and innovative Professional "get it done" attitude and work ethic Experience in e-commerce, online or tech business preferred Fluency in English is required It's Great if you have: MBA or master's degree Travel-related or OTA experience a bonus #gurgaon #newdelhi #india #sale #supl #4 #PS #BD #LI-MT1 Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

At Arctic Wolf, we're redefining the cybersecurity landscape. With our employee Pack members, spread out globally, committed to setting new industry standards. Our accomplishments speak for themselves, from our recognition in the Forbes Cloud 100 , CNBC Disruptor 50 , Fortune Future 50 , and Fortune Cyber 60 to winning the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We’re looking for a UI Developer to be part of making this happen. About The Role The UI Developer is an essential contributor to the R&D organization by helping bridge the gap between UX Design and Agile Development at Arctic Wolf. They are involved in all aspects of the research, prototyping and implementation of user interfaces that solve problems for our customers. UI Developers bring engineering knowledge and user context to the Agile team to help make well-informed design decisions that are technically feasible, testable, and maintainable. They bring expertise of Front-End technologies and JavaScript development. They also bring empathy for the user and deep problem-space understanding to the engineering team by sharing insights, knowledge and research and help define what success means and how to measure it. Responsibilities Include Implement the visual design aesthetic, interaction design system, and front-end processes and app architecture for Arctic Wolf. Write production code with a focus on the user’s experience, crafting interaction patterns that are reusable, inclusive, and performant. Create a set of common functions and hooks to enable the sharing of reusable code Promote accessibility and implement interfaces that everybody enjoys regardless of what input device they use. Contribute to the Arctic Wolf Design System: A UX Platform for web development at Arctic Wolf. You will support R&D teams to create great products and user experiences by collaborating in a research-driven process, communicating a common Design Language, and building an optimized UI framework that makes doing UI Development faster and more efficient. The UI Developer will be an essential contributor to the R&D organization by helping bridge the gap between UX Design and Agile Development at Arctic Wolf. Develop, maintain, and improve our UI component libraries that are the building blocks for all web development at Arctic Wolf Help design and develop the Arctic Wolf Design System: A UX Platform for web development at Arctic Wolf. Design and implement the visual design aesthetic, interaction design system, and front-end processes and app architecture for Arctic Wolf. Write production code with a focus on the user’s experience, crafting interaction patterns that are reusable, inclusive, and performant. Create a set of common functions and hooks to enable the sharing of reusable code Promote accessibility and implement interfaces that everybody enjoys regardless of what input device they use. Create comprehensive documentation that is clear and concise for developers to consume and easy for designers to update and improve over time. You will support and lead R&D teams to create great products and user experiences by collaborating in a research-driven process, communicating a common Design Language, and building an optimized UI framework that makes doing UI Development faster and more efficient. The UI Developer is an essential contributor to the R&D organization by helping bridge the gap between UX Design and Agile Development at Arctic Wolf. About You You’re an experienced software developer with 2+ years of hands-on experience who can complete solutions with little or no guidance. You are passionate about building beautiful, simple, and effective user interfaces. You’ve got proven experience, talent, and keen interest in designing great user experiences. Ability to work closely with designers to translate mock-ups into engaging responsive interfaces. You should have multiple years of work experience in the following areas: React framework Web components JavaScript modules TypeScript Progressive Web Apps HTML5 and CSS Knowledge of web accessibility standards such as WCAG to build inclusive interfaces Unit and browser integration testing tools (e.g. Vitest/Jest, Cypress/PlayWright) Familiarity with REST web services Working knowledge of GitHub, Jenkins, and automated test tools In addition, you have proven leadership experience from previous projects, regardless of title held. You can perform programming tasks and large engineering projects with Independence and expertise. You will be responsible for guiding other staff members and will regularly lead technical projects. You have a high level of mastery over software development best practices and building reusable design patterns. Why Arctic Wolf? At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. Our Values Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here. We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. All wolves receive compelling compensation and benefits packages, including: Equity for all employees Flexible annual leave, paid holidays and volunteer days Training and career development programs Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. Fertility support and paid parental leave Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.

Job Category: Non - Faculty Job Type: Full Time Required Experience: 1-2 Years Job Location: Gurugram Job Title: Progression Incharge (PI) – Academic Success Tracking About the Role: We are seeking a dedicated and detail-oriented Progression Incharge (PI) to monitor, track, and ensure the academic success of our students. The PI will be responsible for maintaining progression reports, identifying at-risk students, coordinating with faculty, and ensuring timely interventions to support overall academic outcomes. Key Responsibilities Track and monitor students’ academic performance, attendance, and progression throughout the semester/year. Coordinate with faculty and academic teams to address student performance concerns. Maintain accurate and up-to-date academic records and progression data. Prepare and present regular reports to management regarding student performance trends. Identify students who require additional academic support and ensure timely follow-ups. Serve as a communication bridge between students, faculty, and management regarding academic progression. Assist in planning and executing academic improvement strategies. Required Qualifications Education: Graduation in any discipline is mandatory. Preferred: B.Tech / M.Tech / BCA / MCA. Experience: Minimum 1 year of relevant experience as a Progression Incharge or Operations Incharge. Strong communication skills (written and verbal). Proficiency in (Advance Excel, Google sheets, slide, doc) and data management tools. Ability to work collaboratively in a fast-paced academic environment. Key Skills Excellent organizational and time-management skills. Strong attention to detail and accuracy in data handling. Problem-solving and decision-making abilities. Empathy and ability to connect with students.

DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Requirements Description and Requirements Position Summary We are seeking a forward-thinking and enthusiastic Engineering and Operations Specialist to manage and optimize our MongoDB and Splunk platforms. The ideal candidate will have in-depth experience in at least one of these technologies, with a preference for experience in both. Job Responsibilities Worked with engineering and operational tasks for MongoDB and Splunk platforms, ensuring high availability and stability. Continuously improve the stability of the environments, leveraging automation, self-healing mechanisms, and AIOps. Develop and implement automation using technologies such as Ansible, Python, Shell. Manage CI/CD deployments and maintain code repositories. Utilize Infrastructure/Configuration as Code practices to streamline processes. Work closely with development teams to integrate database and observability/logging tools effectively Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex MongoDB databases version (6.0,7.0 ,8.0 and above) on Linux OS on (on-premises, cloud-based). Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and implement best Database and infrastructure security to meet the compliance. Monitor and tune MongoDB and Splunk clusters for optimal performance, identifying bottlenecks and troubleshooting issues. Analyze database queries, indexing, and storage to ensure minimal latency and maximum throughput. The Senior Splunk System Administrator will build, maintain, and standardize the Splunk platform, including forwarder deployment, configuration, dashboards, and maintenance across Linux OS . Able to debug production issues by analyzing the logs directly and using tools like Splunk. Work in Agile model with the understanding of Agile concepts and Azure DevOps. Learn new technologies based on demand and help team members by coaching and assisting. Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 7+ years of IT and Infrastructure engineering work experience. MongoDB Certified DBA or Splunk Certified Administrator is a plus Experience with cloud platforms like AWS, Azure, or Google Cloud. Experience (In Years) 7+ Years Total IT experience & 4+ Years relevant experience in MongoDB and working experience Splunk Administrator Technical Skills In-depth experience with either MongoDB or Splunk, with a preference for exposure to both. Strong enthusiasm for learning and adopting new technologies. Experience with automation tools like Ansible, Python and Shell. Proficiency in CI/CD deployments, DevOps practices, and managing code repositories. Knowledge of Infrastructure/Configuration as Code principles. Developer experience is highly desired. Data engineering skills are a plus. Experience with other DB technologies and observability tools are a plus. Extensive work experience Managed and optimized MongoDB databases, designed robust schemas, and implemented security best practices, ensuring high availability, data integrity, and performance for mission-critical applications. Working experience in database performance tuning with MongoDB tools and techniques. Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and declarative integrity constraints Extensive experience in Database Backup and recovery strategy by design, configuration and implementation using backup tools (Mongo dump, Mongo restore) and Rubrik. Extensive experience in Configuration and enforced SSL/TLS encryption for secure communication between MongoDB nodes Working experience to Configure and maintain Splunk environments, developed dashboards, and implemented log management solutions to enhance system monitoring and security across Linux OS. Experience Splunk migration and upgradation on Standalone Linux OS and Cloud platform is plus. Perform application administration for a single security information management system using Splunk. Working knowledge of Splunk Search Processing Language (SPL), architecture and various components (indexer, forwarder, search head, deployment server) Extensive experience in both MongoDB database and Splunk replication between Primary and Secondary servers to ensure high availability and fault tolerance. Managed Infrastructure security policy as per best industry standard by designing, configurating and implementing privileges and policy on database using RBAC as well as Splunk. Scripting skills and automation experience using DevOps, Repos and Infrastructure as code. Working experience in Container (AKS and OpenShift) is plus. Working experience in Cloud Platform experience (Azure, Cosmos DB) is plus. Strong knowledge in ITSM process and tools (ServiceNow). Ability to work 24*7 rotational shift to support the Database and Splunk platforms. Other Critical Requirements Strong problem-solving abilities and proactive approach to identifying and resolving issues. Excellent communication and collaboration skills. Ability to work in a fast-paced environment and manage multiple priorities effectively. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

Key Responsibilities: Greet customers in a friendly and professional manner. Assist customers with product selection, locating items, and providing recommendations. Resolve customer issues and complaints with empathy and efficiency. Operate point-of-sale (POS) systems to process sales, returns, and exchanges accurately. Restock shelves, organize displays, and ensure products are presented neatly. Maintain store cleanliness and safety standards. Stay informed about promotions, policies, and product knowledge. Collaborate with team members to meet store goals and KPIs. Adhere to all company procedures, including cash handling and inventory control. Qualifications: High school diploma or equivalent preferred. Previous retail or customer service experience is a plus. Strong communication and interpersonal skills. Ability to handle transactions accurately and responsibly. Basic math and computer skills. Positive attitude and a passion for helping others. Flexibility to work evenings, weekends, and holidays as needed. Job Type: Full-time Pay: ₹11,000.00 - ₹12,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Language: English (Preferred) Hindi (Preferred) Work Location: In person

Role Overview As the CX Manager, you will own the end-to-end customer journey—ensuring seamless, personalized experiences across WhatsApp, email, social media, website, and post- purchase touchpoints. You will build strong processes, leverage data for continuous improvement, and work closely with marketing, operations, and product teams to deliver an exceptional brand experience. Key Responsibilities Map and continuously optimize the customer experience from awareness to advocacy. Identify pain points and create moments that surprise & delight customers. Lead the customer support team to deliver fast, empathetic, and personalized responses. Oversee WhatsApp, email, and social media query resolution with clear SLAs. Implement personalization protocols for engraving requests, order changes, and gift customizations. Collect and analyze customer feedback to influence product and process improvements. Track key CX metrics: NPS, CSAT, repeat purchase rate, average response time. Share actionable insights with leadership to guide brand and product strategy. Own the CRM and CX automation tools to ensure smooth, personalized customer interactions. Work with tech and marketing to create automated yet human-like experiences. Requirements 4–5 years of experience in Customer Experience, Customer Success, or similar role (premium/luxury/FMCG/e-commerce background preferred). Strong understanding of CX best practices, CRM systems, and automation tools (WhatsApp API, BIK, etc.). Excellent communication skills in English and Malayalam (Hindi is a plus). Ability to balance empathy with data-driven decision-making. A knack for storytelling and building emotional brand connections. Comfortable working in a fast-paced, growth-stage startup 4–5 years of experience in Customer Experience, Customer Success, or similar role (premium/luxury/FMCG/e-commerce background preferred). Strong understanding of CX best practices, CRM systems, and automation tools (WhatsApp API, BIK, etc.). Excellent communication skills in English and Malayalam (Hindi is a plus). Ability to balance empathy with data-driven decision-making. A knack for storytelling and building emotional brand connections. Comfortable working in a fast-paced, growth-stage startup Ensure brand voice consistency across all customer-facing communications.

Online Teaching & Learning Support Deliver engaging and interactive online lessons using tools like Zoom, Google Meet, and LMS platforms . Create recorded lectures, tutorials, and other multimedia resources for asynchronous learning. Provide one-on-one and group support to students via email, chat, or video calls. Monitor student engagement and follow up with learners who fall behind. Curriculum Development & Content Creation Develop and update digital course materials, presentations, workbooks, and assessments tailored for online learners. Adapt teaching content to suit remote delivery while maintaining alignment with industry standards and learning outcomes. Assessment & Feedback Design and assess assignments, quizzes, and practical activities delivered through the LMS. Provide timely and constructive feedback to support learner progress and competency achievement. Administration & Reporting Maintain accurate student records, attendance, grades, and communications within the LMS and reporting systems. Participate in staff meetings, training sessions, and professional development activities. Technology Integration Use and troubleshoot e-learning tools, video conferencing platforms, cloud storage (e.g., Google Drive), and productivity tools (MS Office, Google Workspace). Guide students in using these tools to complete assignments and participate in virtual classes. Qualifications & Experience: Required: Diploma or Degree in Office Administration, Business Administration, or related field. At least 1-2 years of practical experience in office administration. Experience teaching or training in an online or remote setting. Proficiency with MS Office, Google Workspace, and online collaboration tools. Preferred: Certificate IV in Training and Assessment (or equivalent teaching qualification). Experience with Learning Management Systems (e.g., Moodle, Canvas). Prior work with adult learners or vocational education. Key Competencies: Excellent verbal and written communication skills. Strong digital literacy and ability to teach online effectively. Self-motivated and organized, with strong time management. Empathy and patience when working with diverse learners. Ability to deliver content in an engaging and accessible manner remotely. Job Types: Full-time, Permanent Pay: ₹12,396.24 - ₹56,505.52 per month Benefits: Cell phone reimbursement Paid sick time Education: Bachelor's (Required) Location: Manjeri, Kerala (Required) Work Location: In person Expected Start Date: 20/08/2025

1. JOB DETAILS: Position title : HR Associate Reporting to : HR Manager Department : Human Resource Division : Kochi 2. JOB PURPOSE : HR Associate support with the administration of the day-to-day operations of HR Dept. and involved in HR compliance activities and company HR strategy goals implementations. 3. ESSENTIAL JOB FUNCTIONS: HR Support & Administration : Handling end to end talent acquisition and recruitment processes. Headhunting from LinkedIn and other direct sources of hiring. Get involved in the interview process by verifying candidates' culture fit in the organization. Ensure strict compliance of organization code of conduct and business ethics in workplace. Coordinate and support for all man power requisition with group HR dept. Manage all employees including third party manpower employees. Coordinate employee onboarding procedures. Maintain employee master data file digitally. Ensure organization charts are updated and approved by the management. Maintain updated job descriptions for all the position in the showrooms with employee acknowledgment. Coordinate of opening new salary bank account for new joiners. Maintain and update employee personal files with copies of issued letters by employee acknowledgement signature. Complete all new joiners’ probation monthly review forms prior probation period completion and provide the probation complete letter to employee with constructive feedback with area of improvement. Ensure and support to enroll employees into ESI, EPF. Review attendance daily for lateness. Maintain and keep record of employee turnover. Ensure all resignation must be with hard copy signed submission. Coordinate for separation formalities and Full & Final settlement preparation. Employee survey designing & survey coordination. Enter New joiners’ data in HRMS. Apprenticeship : This role includes an apprenticeship component, offering hands-on training and practical exposure in core HR operations. Asset Management : Support in maintaining company asset register of employees. Training & Orientation : Take part in the training of existing staff to help in their development and to be abreast with current company processes, procedures, and policies. Ensure to provide Training, on job Training (OJT), Induction. Engage in the training of newly recruited staff so as to ensure that they are properly guided and are in the know of company rules and regulations. HR Audit : Assure each branch are following Group HR Policies & Procedures. Ensure all evaluations are on time. Assuring legal compliance. Verify improvement of the quality of the process from inside HR Dept. as well as outside dept. who reply on it for their department’s success. Provide prompt response to HR Enquires from employees. Update HR Dashboard on timely manner. Customer Satisfaction & Service Availability : Maintain high Employee satisfaction. Provide 100% swift service availability to meet Management needs on incase of urgency. Support to assignment provided by the line manager. 4. EDUCATION AND EXPERIENCE: A Bachelor’s degree in human resources / MBA (HR) / in any other business-related field. 1 years of relevant experience as HR Assistant. Hands on experience with MS Excel. 5. SKILLS / BEHAVIORAL COMPETENCIES: Must possess good communication and interpersonal skills Ability to work as part of a team, and in some cases to also lead a team. Must be able to display a high level of adaptability in any given situation. Empathy and an approachable demeanor. Attentiveness and honesty. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Health insurance Life insurance Provident Fund Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: HR Assistant: 1 year (Required) Location: Kochi, Kerala (Required) Willingness to travel: 25% (Required) Work Location: In person

DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Academic Counsellor (Full-Time, Permanent) Location: Palarivattom, Ernakulam Salary: ₹15,000 – ₹17,000 per month Open to Freshers Be the connector between students’ academic dreams and Xylem Learning’s educational support. Join a vibrant, growth-focused team where your communication skills, empathy, and confidence will spark meaningful decisions and real results. What You’ll Be Doing Proactively reach out to prospective students and parents through outbound calls using our CRM-based leads database. Listen deeply , understand academic goals and concerns, and craft tailored program suggestions. Clearly present course details, schedules, and unique offerings—highlight what sets Xylem apart. Build trust and long-term rapport through authentic, personalized counselling. Drive enrollments by converting inquiries into confirmed participants, meeting or exceeding monthly targets. Maintain accurate records of calls, leads, and follow-ups using our CRM. What You Bring to the Table Bachelor’s degree in any field. Prior exposure to counselling, telecalling, or education is a bonus—but not mandatory. Outstanding verbal communication and active listening skills. Natural flair for persuasion and rapport-building. Self-driven, target-oriented, and comfortable working in a collaborative, fast-paced environment. What’s In It for You A competitive starting salary of ₹15,000–₹17,000/month. A full-time, permanent role with structured support and growth opportunities. A fantastic launchpad for freshers looking to build a rewarding career in educational counselling. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹17,000.00 per month Benefits: Provident Fund

Position: Junior Nurse Organization: Cancel Cancer – A Unit of International Cancer Care Pvt. Ltd. Location: A4, Pushpanjali Enclave, Pitaampura, Delhi Salary: ₹18,000 – ₹20,000 per month (Fresher) Employment Type: Full-time About Us: Cancel Cancer is a dedicated cancer daycare center committed to delivering high-quality, compassionate care to oncology patients. We provide chemotherapy administration, patient counseling, and post-treatment support in a safe and professional environment. Role Summary: We are seeking a passionate and dedicated Junior Nurse to assist in patient care, treatment procedures, and daily clinical operations. This role is ideal for fresh nursing graduates who wish to build a career in oncology nursing and gain hands-on experience under expert supervision. Key Responsibilities: Assist senior nurses and doctors during chemotherapy sessions and other oncology procedures. Prepare and maintain treatment rooms and equipment before and after procedures. Monitor patients’ vitals and record observations accurately. Educate patients and caregivers on treatment care, hygiene, and post-therapy instructions. Ensure infection control and adherence to safety protocols. Maintain proper documentation and patient records. Qualifications & Skills: GNM / B.Sc. Nursing from a recognized institute (Valid Nursing Council Registration required). Freshers welcome; prior internship or oncology exposure will be an added advantage. Good communication skills in English and Hindi. Empathy, patience, and willingness to learn specialized cancer care. Benefits: Hands-on oncology nursing training. Supportive work environment with experienced professionals. Opportunities for career growth in specialized cancer care. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Work Location: In person

Manage and grow the school’s presence on platforms like Instagram, Facebook, YouTube, etc. Create, edit, and post engaging photos, videos, and stories showcasing daily school activities. Design flyers, posters, and digital brochures using basic design tools (Canva, etc.). Stay updated with social media trends relevant to education and parenting. Support children's learning through storytelling, art & craft, music, games, and interactive play. Patience, empathy, and enthusiasm for working with children. Prior experience in social media handling and/or early childhood education is preferred. Job Type: Full-time Pay: ₹8,000.00 - ₹14,000.00 per month Work Location: In person

Job Description: Homeopathy at Global Wellness Center, Moga Position: Counselling Location: Global Wellness Center, Amritsar Road PNB bank Moga Working Hours: 9 AM - 6 PM Contact: +91-9888990237 About Us: Global Wellness Center is a leading provider of holistic health and rehabilitation services in Moga. We focus on mental, emotional, and physical well-being through a comprehensive range of therapies. We are currently seeking a qualified Physiotherapist to join our team to help patients restore function, improve mobility, relieve pain, and prevent or limit physical disabilities. Key Responsibilities: Assess patients through detailed case history, physical examination, and understanding of their symptoms. Diagnose and treat a variety of acute and chronic conditions using homeopathic remedies and holistic approaches. Provide counselling to patients regarding lifestyle, diet, and stress management for overall wellness. Develop personalized treatment plans based on homeopathic principles. Educate patients about preventive care, wellness strategies, and long-term health improvement. Track and document patient progress, modifying prescriptions and advice as necessary. Collaborate with a multidisciplinary team of psychologists, physiotherapists, and other healthcare professionals to ensure comprehensive patient care. Maintain patient confidentiality and adhere to ethical medical practices. Stay updated with the latest research, remedies, and advancements in homeopathy and integrative medicine. Qualifications: Bachelor’s or Master’s degree in Homeopathy (BHMS /BAMS / MD) from a recognized institution. Valid registration with the relevant governing body in India. Minimum of 2 years of clinical experience, preferably in holistic wellness or counselling-based practice. Strong knowledge of homeopathic remedies, case-taking methods, and patient assessment techniques. Excellent communication, empathy, and counselling skills. Preferred Skills: Experience in lifestyle counselling, stress management, and holistic wellness programs. Ability to integrate homeopathy with lifestyle and psychological support for better outcomes. Multilingual abilities in Punjabi, Hindi, and English Job Types: Full-time, Permanent Pay: From ₹18,000.00 per month Education: Bachelor's (Preferred) Work Location: In person

Job Title: Nutrition & Wellness Consultant Location: Zirakpur (Near Cosmo Malll) Type: Work from Office Salary: ₹18,000–₹25,000/month (in-hand, no deductions) + Monthly Incentives (Up to ₹25,000+) Role Overview We are looking for a driven and compassionate Nutrition & Wellness Consultant to guide our customers on their health journeys. You’ll be the key touchpoint for clients who purchase Meadbery’s supplements—helping them with diet advice, lifestyle changes, and personalized nutrition planning. What You’ll Do Provide personalized nutrition consultations via phone and in-person for Meadbery customers. Evaluate each client’s dietary patterns, lifestyle, and medical background to craft custom meal plans and supplement suggestions. Track client progress through scheduled follow-ups and refine plans to ensure better results. Collaborate with internal teams (medical, content, and product) to create diet tips, videos, FAQs, and educational material. Maintain well-documented and up-to-date client records in our CRM system. Communicate with empathy and clarity, ensuring clients feel supported and motivated. What You Bring Bachelor’s or Master’s degree in Nutrition, Dietetics, or a related field. 1–3 years of hands-on experience in clinical or wellness-based nutrition consulting (experience in D2C or supplement industry is a plus). Excellent verbal skills in both Hindi and English (Hinglish preferred). Confident and warm personality with the ability to connect with clients quickly. Proficient in Google Sheets and basic MS Office tools. A listener-first mindset, with the ability to guide clients in a non-judgmental and results-focused way. Why Join Meadbery? Fixed in-hand salary + lucrative monthly performance incentives. Access to ongoing product training and wellness coaching frameworks. Work alongside a passionate team of health professionals and wellness creators. Pathway to grow into senior roles, content development, or health program strategy. About Meadbery Meadbery is a rapidly growing wellness and nutrition company committed to helping people take charge of their health with science-backed supplements and expert guidance. With over 20,00,000 customers served, our products and support programs are changing lives—and we’re expanding our in-house consultation team to do even more. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Ability to commute/relocate: Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Required) Location: Zirakpur, Punjab (Preferred) Work Location: In person

A Special Educator is a trained professional dedicated to supporting the learning and developmental needs of children with diverse abilities, including those with physical, intellectual, emotional, or learning challenges. They assess individual student needs, design and implement personalized education plans (IEPs), adapt teaching methods and materials, and create an inclusive classroom environment that promotes participation, confidence, and independence. In collaboration with parents, teachers, and specialists, they monitor progress, provide targeted interventions, and employ specialized strategies to address academic, social, and behavioral goals. A Special Educator also plays a vital role in fostering empathy, acceptance, and equal opportunities for all students within the school community. Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Work Location: In person

Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. Job Description More about our mission and what we offer . We’re looking for a Employee Relations Specialist to join our People Services team in the India office. This role suits someone who is passionate about all things ER, but also wants the unique opportunity to have an impact on Wise’s mission and support our Wisers, Leads and wider teams in delivering a seamless employee experience throughout the entire ‘Wiser’ journey. This role will report to our APAC Employee Relations Regional Lead, based in Singapore. Your Mission As one team, our vision is to create fast, convenient, transparent Wiser support, powered by smart tech and human advice. To help us get there, you’ll have the exciting opportunity to own Employee Relations (ER) matters across a number of business functions in APAC, providing important insights and sound recommendations for policy and process changes, and ensuring key stakeholders are continually informed of legislation, law and regulation updates. You’ll also provide input on team goals, KPIs, efficiencies, process improvements and future optimization of our People Services team, through deliverables in local and global projects. Here’s how you’ll be contributing to the team: Being a trusted and accountable specialist supporting end-to-end ER matters within dedicated business functions. Supporting and advising Wisers and Leads through a significant volume and range of situations, including complex cases (from internal conflict management to external escalated cases). You will also balance our exposure and appetite to risk in the process. Partner with ER Specialists around the globe in any cross-geographical ER cases, navigating complexity and flexibility with DEI, legal considerations and best practice. Collaborate with People Partners to complement their functional business insights with your ER data and expertise. Analyse and identify data-driven trends to help educate and advise our functions and the Senior Leadership team on business focus areas and better ER practices. Proactively keep up to date with local employment laws and working practices, sharing knowledge and collaborating with the other SME’s to ensure our guidelines, policies and processes are compliant and we continue to give customer-centric advice. Own and contribute to projects both on a local and global level, providing advisory input to help us collaboratively shape the future of Wise as we continue to grow. Update and deliver People-related training sessions in order to upskill our Leads and address knowledge gaps that are highlighted in our ER data. Provide additional support to the wider People team and other leaders with ad-hoc tasks/data queries and project-based work. This Role Will Give You The Opportunity To Contribute strategic thinking towards the bi-annual planning cycles: collate data on stakeholder’s team performance, share ideas for improvements and lead new projects. Create continuous improvement within the team: partner with your global team to recommend new approaches and changes in policy and procedures, co-creating solutions with a global and mass customization outlook. Maximise advisory impact and partnership: collaborate with the People Partners and senior stakeholders to share advisory data and trends to drive empowered and inclusive stakeholder relationships. Qualifications About you: Strong HR experience: previous and demonstrable experience in a HR Advisor / ER Specialist role within APAC, owning and advising on a range of ER matters end-to-end. Including (not an exhaustive list); advising on capability and conduct cases, absence cases, supporting grievances, advise on and support with change management decisions, carrying out Exit Interviews and on the rare occasion support with external claims or disputes raised through statutory bodies, labor authorities or employment courts across APAC region. Subject matter expert in employment law and ER advice: Senior Leadership will look up to you for sound advice on a variety of complex cases. You need to have strong knowledge of India’s employment law landscape. Strong growth mindset: being resilient to and excited about change in a hyper-growth environment, with the opportunities it brings and the multiple projects you’ll be involved with simultaneously. This is a team effort but each Wisers contribution is crucial to Wise’s ongoing success. Data driven: you always start with data, facts and insights to help inform your approach through storytelling to solving problems and analysing needs. A heap of empathy and emotional intelligence: you’ll need to be able to communicate effectively and inclusively, both in person and in writing, and deal with confidential information in a professional manner. Adaptable: you’ll be as comfortable working with ambiguity as you are with certainty, as we need someone who can be agile enough to respond to changing priorities, but be able to have big-picture proactive thinking for the long-term path ahead. Collaborative: with tested communication and facilitation skills, you guide a vast variety of stakeholders, building and fostering relationships over time, but also not afraid to challenge through healthy discussions. Eagle-eyed attention to detail Ability to deal with confidential information in a professional manner Courageous and calm in challenging situations Some Extra Skills That Would Be Great Tech savvy: familiar with Google Suite, Slack, Workday, but also adept to learning new technology as we grow. Financial services experience: you possess deeper insight to empower our team further with our commercial strengths, weaknesses, opportunities and threats. Regional experience: you have employment law experience in other countries in the APAC region. Additional Information For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.