3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Voice Coach in the Operations Department of the Contact Centre, your role is to enhance the communication skills, cultural awareness, and emotional intelligence of the team serving UK and US customers. Your primary focus will be on accent neutralization, cultural alignment, and fostering empathy to ensure exceptional customer service. Additionally, you will drive continuous improvement initiatives to elevate team performance and align with organizational goals. **Key Responsibilities:** - Conduct training sessions on voice clarity, tone, modulation, and accent neutralization for improved communication with UK and US customers. - Develop personalized coaching plans to address individual ...

Posted 1 month ago

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Student Counselor Right Human Skills And Resources Private Limited

0.0 years

1 - 2 Lacs

Cochin / Kochi / Ernakulam, Kerala, India

On-site

Description We are seeking a dedicated Student Counselor to provide support and guidance to students in a school environment. The ideal candidate will help students navigate their academic and personal challenges, fostering a positive and healthy learning atmosphere. Responsibilities Conduct one-on-one counseling sessions with students to address academic, personal, and social issues. Develop and implement programs to promote student well-being and mental health. Provide guidance on educational and career planning, including course selection and college applications. Collaborate with teachers, parents, and administrative staff to support student needs. Organize workshops and seminars on stre...

Posted 6 months ago

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