Consultant / Intern Immersion Operations (WP) upGrad

0.0 - 4.0 years

0 Lacs

maharashtra

On-site

The Consultant/Intern Immersion Operations position within the Immersion (University Partnership) department, based in Bangalore or Mumbai, is a 6-month opportunity offering a stipend of 20,000 per month. As a Consultant/Intern, your primary responsibility will be to provide support to the Immersion team by ensuring the smooth execution of immersion programs. Your role will involve maintaining effective communication with candidates, managing program data, and ensuring operational readiness. Your key responsibilities will include keeping candidates informed about upcoming immersion programs through various channels such as calls, emails, and chats. You will also be responsible for maintaining a structured database that captures the history of previous immersion programs. Additionally, you will serve as the primary point of contact for candidate feedback, working closely with the team to enhance the overall immersion experience. Furthermore, you will be responsible for preparing candidates for upcoming immersions to maximize their participation. To excel in this role, you must possess excellent written and verbal communication skills, as well as strong data management and record-keeping abilities. A high level of customer-centricity is essential, along with the ability to address queries patiently and empathetically. Strong problem-solving and follow-up skills are also critical, along with the capacity to maintain clear and consistent communication across internal teams. Proficiency in MS Office Suite, including Outlook, Word, and Excel, is a prerequisite for this position.,

Posted 2 weeks ago

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