Associate / Sr Associate - Email/Chat Support Firstsource Healthcare

2.0 - 6.0 years

0 Lacs

karnataka

On-site

Role Overview: As a Customer Service Associate at Firstsource Solutions, your primary responsibility is to deliver exceptional customer service to clients through various communication channels such as phone, email, and chat. You will serve as a frontline representative, addressing customer inquiries, resolving issues, and ensuring overall customer satisfaction. Your role as a brand ambassador is vital in maintaining positive relationships with customers and upholding the company's reputation. Key Responsibilities: - Respond promptly and professionally to customer inquiries via phone, email, and chat, ensuring accurate information and effective issue resolution. - Handle various customer con...

Posted 4 days ago

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Education Coordinator Higher.Study

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As an Education Coordinator at Higher Study in Pune, you will play a pivotal role in guiding and supporting students through the application process. Your primary responsibilities will include: - Supervising students - Providing assistance with admissions, financial aid, scholarships - Addressing various post-secondary education inquiries Additionally, you will have the opportunity to mentor students on utilizing technology in education and offer guidance on academic and extracurricular pursuits. To excel in this role, a Bachelor's degree in any field is required. You should possess the ability to cultivate strong relationships with students, parents, teachers, and other stakeholders. A genu...

Posted 1 month ago

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