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Customer Support Manager - Banking & Payments TIGI HR

20.0 - 22.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Customer Support Manager | Banking & Payments Experience: 20+ Years We are seeking a highly experienced Customer Support Manager (around 20 years of experience) to lead and scale our customer service function across our Banking and Payments products. The ideal candidate will ensure exceptional customer experiences, manage high-performing teams, and build strong operational processes. Comprehensive product training will be provided. Key Responsibilities Lead, motivate, and manage the customer support team to deliver superior service. Build and refine customer service policies, workflows, and quality standards. Analyze customer interactions to identify service gaps and improvement opportunitie...

Posted 3 weeks ago

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