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Customer Assisted Operations Nokia

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Customer Services (CS) Care (CAR) representative at Nokia, you will play a crucial role in supporting customers and internal stakeholders with technical and non-technical assistance. Your responsibilities will include troubleshooting, diagnosing, and resolving technical issues reported by customers to ensure high levels of customer satisfaction and compliance with Service Level Agreements (SLAs). In this role, you will work independently within established guidelines, leveraging your specialist knowledge, analytical skills, and practical experience to solve complex problems and contribute to process improvements. You will provide training to less experienced personnel and collaborate wi...

Posted 3 months ago

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