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3.0 - 10.0 years
0 Lacs
gujarat
On-site
As the Employee Relations Manager, your primary role is to maintain healthy employee relations to enable a smooth and hassle-free production process. Your focus will be on preventing any mandays lost due to industrial relations issues and ensuring harmonious relationships between workers, line managers, divisional heads, and the Union. Your responsibilities will include handling grievances for all bargainable employees by effectively resolving issues, predicting potential problems, and preventing grievances from escalating into larger industrial relations issues. You will conduct regular meetings like IRC (Industrial Relations Committee) to address and capture employee grievances. Another cr...
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
The primary focus of this role is to ensure customer satisfaction by overseeing the services provided by Dealerships/TASC. You will be responsible for providing regular feedback to the manufacturing teams on products and improving the quality, service delivery, and profitability at the Dealerships/TASC according to prescribed targets and guidelines within the framework of company policies and timelines. Your key responsibilities will include coordinating after-sales services of assigned setups, monitoring and developing workshop manpower, implementing service processes, maintaining service standards at workshops, and resolving customer complaints. Additionally, you will conduct training prog...
Posted 1 month ago
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