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7.0 - 12.0 years
22 - 27 Lacs
Chennai
Work from Office
Project description We are working on a cutting-edge In-Vehicle Platform (IVP) project for a major automotive OEM. The project focuses on delivering a modular software platform supporting next-generation automotive functions such as digital cockpit, connected services, and ADAS. Our Team: The project is driven by an international team of solution architects, developers, and integration engineers located across Europe and Asia. Technologies Used: Embedded Linux, QNX Hypervisor technologies AUTOSAR Adaptive / Classic Yocto, C++, Python, CAN, SOME/IP CI/CD (Jenkins, Git, Docker) Opportunities: Collaboration with international OEMs Exposure to SDV (Software Defined Vehicle) architecture Potential for long-term engagement and career growth in automotive software Responsibilities Define and maintain end-to-end solution architecture for IVP-related components Act as a technical interface between internal teams and the customer Ensure alignment with customer requirements and project constraints Support engineering teams during implementation and integration Lead technical discussions and contribute to solution design documentation Ensure scalability, modularity, and reusability of the proposed solution Collaborate with PM and other stakeholders to ensure successful delivery Skills Must have Proven experience as a Solution Architect or System Engineer in embedded automotive projects Strong knowledge of Linux r QNX-based platforms Familiarity with automotive protocols such as CAN, SOME/IP, UDS Understanding of ECU integration and domain-based vehicle architectures Experience with C/C++ or Python Excellent communication skills in English (B2+) Japanese knowledge Nice to have Experience with AUTOSAR Adaptive or Classic platforms Familiarity with Yocto build system and CI/CD pipelines Background in SDV, domain controller or zonal architecture design Experience in working directly with OEMs Knowledge of cyber-security concepts in the automotive domain Other Languages EnglishB2 Upper Intermediate,JapaneseB1 Intermediate Seniority Senior
Posted 1 month ago
4.0 - 8.0 years
13 - 18 Lacs
Bengaluru
Work from Office
Project description Join our team in developing cutting-edge security firmware for Embedded Systems on Chips (SoCs). You will be working on innovative projects that focus on the security subsystem of silicon, including policy implementation, root of trust, TPM/fTPM, and Widevine. This role demands a high level of expertise in trusted applications and handshakes, contributing to the robustness and security of our products. Responsibilities Develop and maintain security firmware for Embedded SoCs Implement and enhance silicon security subsystems, policies, and root-of-trust mechanisms Work with TPM/fTPM and Widevine to ensure secure communication and data protection Debug and review C code to maintain high-quality firmware standards Collaborate with the team using Git/Gerrit for version control and code review processes Contribute to boot loader and Linux kernel development as needed Skills Must have 3-10 years of experience with MANDATORY Very strong in C language programming and debugging Working knowledge of git/Gerrit Side-band/Out-of-band server management. Experience in OpenBMC based BMC FW development mandatory. Experience on redfish Nice to have Familiarity with boot loader and Linux kernel development Experience with JIRA for project management and issue tracking Other Languages EnglishB2 Upper Intermediate Seniority Regular
Posted 1 month ago
6.0 - 10.0 years
19 - 25 Lacs
Bengaluru
Work from Office
Project description A functions system position requiring knowledge on the ADAS usage of ultrasonics and the ability to apply raw sensor data into useful data. Responsibilities Perform analysis of ULS signals and design algorithms to process raw signal data into structured / meaningful input for ADAS ECU. Onsite support for issue investigation. Skills Must have In-depth knowledge of the usage of ultrasonic sensors in Advanced Driver Assistance Systems (ADAS). Understanding of the functionality and capabilities of ultrasonic sensors used in automotive applications. Experience in implementing algorithms for converting raw ultrasonic sensor data into actionable insights for ADAS applications. Proficient in designing and conducting tests to validate the performance of ADAS functions. Nice to have Proficiency in designing and optimizing functional systems. Knowledge of sensor fusion techniques. Experience in calibrating ADAS systems, particularly those involving ultrasonic sensors, to ensure accurate and reliable performance. Experience in developing algorithms for embedded systems, understanding constraints and considerations in automotive environments. Knowledge of safety standards and regulations relevant to ADAS systems, ensuring compliance in the design and implementation of functions. Other Languages EnglishC1 Advanced Seniority Senior
Posted 1 month ago
4.0 - 8.0 years
12 - 17 Lacs
Bengaluru
Work from Office
Project description This is a great opportunity to work as a part of a highly regarded team to deliver leading-edge solutions. We are looking for an experienced engineer for an exciting role to augment our Client's core Linux-embedded team to work on the latest platforms and software. The person will interact closely with key technical experts to ensure the best possible performance and results on the SoC platforms. Responsibilities Developing and optimizing GFX, Multimedia, Display, and Audio drivers according to project requirements. Collaborating with cross-functional teams for seamless integration of drivers. Conducting thorough testing, troubleshooting, and debugging of drivers. Contributing to the improvement and optimization of existing systems. Providing technical guidance and support as needed. Skills Must have Engineer with 8+ years of experience in embedded Linux driver/kernel development Strong C/C++ development skills with a good understanding of object-oriented design Good understanding of Linux fundamentals and audio fundamentals Experience with ALSA ASoC driver development Experience with audio transmission protocols like I2S/TDM, audio DAC/ADC Experience with audio DSP firmware development Experience with bare metal or RTOS based firmware development 10.System knowledge, System Debugging, firmware debugging using JTAG Nice to have Good to have: 1.Experience with Any RTOS porting. 2.Experience with host to DSP communication. Other Languages EnglishB2 Upper Intermediate Seniority Senior
Posted 1 month ago
3.0 - 8.0 years
15 - 25 Lacs
Hyderabad
Work from Office
1. Candidate must have at least 3+ years of working experience with Linux kernel device drivers. 2. Experience working on USB device driver. 3. Strong hands on experience in C and Data Structures 4. Good hold ARM architecture 5. Good in communication skills and problem solving
Posted 1 month ago
6.0 - 11.0 years
16 - 25 Lacs
Pune
Work from Office
7+ years of experience in Embedded Linux development Hands-on with Yocto , C++ Familiarity with industrial protocols like Ethernet , Modbus , BACnet Experience with REST APIs and Cloud connectivity (IoT, MQTT) Experience in Microservice development using EdgeXPreferred candidate profile : Immediate to 30 Days serving NP .
Posted 1 month ago
0.0 - 2.0 years
3 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
WANT TO BE A LEADER? APPLY NOW AND JOIN OUR TEAM WHAT YOU WILL YOU DO *Advertising *Branding and promotion *B2B Sales *Client handling & management *Learning about the current market *Team handaling *Co-orporate presentation *Meeting with clients Required Candidate profile- *Enthusiastic *Handle pressure *Good communication skill *Team management Criteria * Fresher/ Graduate *Age 18-27 years. *Experience 0-2 years *Able to join us IMMEDIATELY *A team player Start creating your future with us today Call HR to book your appointment - 9137891307 Locations : mumbai all areas, MUMBAI SUBURBS, kalyan, Thane,Navi Mumbai,Mumbai,Dombivli,Panvel,Karjat
Posted 1 month ago
7.0 - 12.0 years
8 - 18 Lacs
Pune
Work from Office
Role & responsibilities Development of C++ based medical device applications in Linux OS Development of user interface based on OpenGL Conceptualization, prototyping, design, development & unit testing of application SW based on product requirement Working with the extended team (developers & verification team) to enhance the application & functionality Participate in debugging and troubleshooting to identify and address software (build, algorithm/ functionality/ dependency) issues Required Skills: 6+ years of understanding and experience in the development of full life cycle of application software Proven experience in C++ in Linux with knowledge on object-oriented programming principles and design patterns Hands-on experience in OpenGL Expertise in build system improvement (C++ in Linux makefile) is mandatory Hands on working experience in Linux Familiarity with software development methodologies such as Agile or Scrum Preferred candidate profile Immediate Joiner Only
Posted 1 month ago
4.0 - 8.0 years
3 - 4 Lacs
Coimbatore
Work from Office
Job Summary: The person has to maintain and involve in the continuous improvement of the existing products and Involve in the New Product developments to help the organization to innovate continuously on their products. Roles & Responsibilities: 1. Create Design Requirements Register, Assumption Register and Maintain Requirement Specifications before starting a New Development. 2. Design Electronics products assigned to them by selecting materials for the products in consideration of Production (Assembly, Availability), Purchase (Price, Delivery Time), Quality, Service (Easiness) Departments. 3. Draw the PCB CAD design in the Altium design softwares and simulate it to avoid issues arising in the real prototype. 4. Coordinate with Vendors in executing prototype designs and assemble it on time successfully with proper experimental documentations. 5. Conduct Weekly Review Design Changes Meeting for existing products with Customer Service, Sales, Production, Quality and Purchase Team and Record all the Improvements needed in Click up and make the design change with a prototype and update the design to the respective team smoothly without affecting the normal operations. 6. Prepare, Maintain and constantly update the ISO Documents assigned to the R&D Team. Skills: 1. Should be an EEE/ECE Engineering Graduate with Excellent Technical Knowledge in the Core Department and have basic knowledge in all other engineering departments. 2. Should be a constant and rigorous learner in technical books, videos and apply the acquired knowledge in R&D to make continuous innovations. 3. Should have good communication skills to talk to Vendors and Source Materials. 4. Should have Good Problem-Solving skills with Analytical Thinking Compensation & Benefits: Competitive Salary: Based on experience and qualifications. Bonuses & Incentives: Performance-based bonuses and rewards. Paid Time Off: Causal leaves, and holidays. Professional Development: Training programs, career growth opportunities. Statutory Benefits: Employee State Insurance (ESI) and Provident Fund (PF). Insurance Coverage: Group Accidental Policy for employee safety and security. Subsidized Food: Meal benefits provided to employees at a discounted rate.
Posted 1 month ago
9.0 - 11.0 years
4 - 8 Lacs
Pune, Bengaluru
Work from Office
We are seeking a highly experienced Senior Embedded Software Engineer to lead the development of our Linux-based ARM industrial gateways. You will be responsible for designing, implementing, and optimizing complex embedded software, focusing on performance, reliability, and security. This role requires a deep understanding of embedded Linux, C++ development, industrial protocols, and hardware-software integration. You will also be instrumental in driving our CI/CD initiatives and ensuring the quality and efficiency of our software development lifecycle. Responsibilities : Embedded Software Development : - Design and develop robust embedded C++ software for ARM-based industrial gateways. - Develop and maintain Linux-based systems using Yocto Project. - Implement multithreaded applications and utilize design patterns for maintainability and scalability. - Develop CLI/SSH-based diagnostic commands for system health monitoring and troubleshooting. Industrial Protocol Integration : - Implement and integrate industrial communication protocols such as CAN, Modbus RTU, Modbus TCP/IP, and SNMP. Peripheral Driver Development : - Develop and implement drivers for embedded peripherals such as I2C, SPI, and UART. System Architecture and Integration: - Design and implement embedded systems architecture, ensuring seamless hardware-software interaction and low-level system integration. CI/CD and Agile Development: - Implement and maintain CI/CD pipelines using tools like Jenkins, GitLab CI, and GitHub Actions. - Participate in agile development processes, including sprint planning, code reviews, and testing. Linux Application Development: - Develop applications for ported SBCs (e.g., Raspberry Pi, BeagleBone, NXP i.MX). - Integrate web servers and RESTful APIs for remote management. Debugging and Testing: - Utilize debugging tools (GDB, JTAG, serial debugging) and command-line services for testing and troubleshooting. - Develop and implement testing strategies for embedded systems. HMI Development (Desired) : - Design and implement HMIs (graphical user interfaces, touchscreens) using frameworks like TouchGFX, Qt, or LVGL for Embedded. Qualifications: - Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or a related field. - 9-11 years of experience in embedded software development. - Strong proficiency in Embedded C++ programming. - Extensive experience with ARM-based microcontrollers and Linux-based systems (Yocto preferred). - Proven experience with multithreading, IPC, and design patterns. - Hands-on experience with industrial protocols (CAN, Modbus RTU, Modbus TCP/IP, SNMP). - Strong understanding of embedded systems architecture and low-level system integration. - Experience with CI/CD pipelines and agile development methodologies. - Proficient in using debugging tools (GDB, JTAG, serial debugging). - Experience with baremetal programming. - Experience with webserver and RESTful API integration. Sl.No Check List 1 Specify the total number of years spent in the following: 1. Embedded C 2. Embedded C++ development Microcontrollers, RTOS, and Linux-based platforms. Please mention specific controller families you've worked with (e.g., STM32, PIC, Infineon). Note: Excluding testing, documentation, and management tasks. 2 How many years of experience do you have in: 1. Embedded C/C++ programming with RTOS (e.g., FreeRTOS, Zephyr) 2. Linux-based systems (e.g., Yocto, Ubuntu for embedded)? 3 Have you worked with low-level BareMetal programming (e.g., memory management, I/O configuration, setting up interrupts, timers)? Specify your experience in bare metal development or working with peripherals directly. 4 Do you have experience with multithreading (e.g., thread synchronization, mutexes, condition variables) and IPC (e.g., message queues, semaphores, shared memory)? Provide examples of projects where you've used these techniques, especially in RTOS or Linux. 5 Please list the peripherals you have worked with (e.g., UART, SPI, I2C, ADC, RS485, CAN). 6 Industrial Protocol Experience - Modbus RTU, MODBUS TCP/IP. Please say "Yes" if ONLY you have hands on Implementation knowledge. Mention the Years. 7 Have you developed or integrated a web server or worked with RESTful APIs for remote management or data exchange in embedded systems? Please mention any cloud services (e.g., AWS, Azure) or communication protocols (e.g., HTTP/HTTPS) you've worked with. 8 Do you have experience with Linux application development on ported SBCs (e.g., Raspberry Pi, BeagleBone, NXP i.MX)? Please describe your experience in developing applications for Linux-based embedded systems. 9 Have you designed or worked with HMIs (graphical user interfaces, touchscreens) in embedded systems? Describe the frameworks or libraries you've used (e.g., TouchGFX, Qt, LVGL for Embedded), and how you integrated them into your embedded projects. 10 Do you have experience with debugging tools (e.g., GDB, JTAG, serial debugging) and command-line services for testing and troubleshooting embedded systems? How do you approach debugging, testing, and continuous integration in embedded environments?
Posted 1 month ago
4.0 - 6.0 years
9 - 12 Lacs
Ludhiana
Work from Office
Embedded C, ARM development, Driver Codes, IoT project Interfacing of Sensors with MCU (ST) Protocol : SPI, UART,I2C, CAN, USB etc , open CPU , BLE , WIFI Required Candidate profile Excellent in Embedded C /C++,, Communication protocol stack development and debugging skills Excellent ability to plan, prioritize, initiate, and handle multiple tasks simultaneously team Player
Posted 1 month ago
2.0 - 4.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Job Title : System Software Verification Location : Hyderabad, India Experience : 2 to 4 Yrs About the Role : System Software Verification Candidate should good in python , Embedded experience is mandatory. Should good in experience on the projects which are updated in resume. Job Responsibilities : - Board bring-up activities for Software components like bootloader, platform managers, Linux Kernel, Linux drivers, Baremetal drivers and application for ARM based boards and emulation platforms, Proto-typing platforms - Develops and executes test plans to evaluate functionality, security, and efficiency of firmware utilizing emulation and evaluation boards for pre-silicon and post silicon verification. - Analyzes, tracks, and debugs testing failures to determine corrective measures. Collaborates directly with development team to assess test plan requirements and resolve failures. - Automate and the functional and System level tests using Python and integrate the same in Test Automation framework and maintain the Test artifacts for any updates in the Test cases or in Test framework - Run the Regression tests, triage issues, create Defects in the system and wok with development team for closure. Drive dynamic code coverage for boot level Firmware using standard tools like LDRA etc. Essential Skills : - Working experience in verification and testing of Embedded System software or firmware etc. - Good experience in Device Driver Verification and validation on Linux, Bare metal, Real Time Operating Systems. - Skills in compiling/building/cross-compiling, debugging, testing, deploying Bootloader, TF-A, Linux Kernel, Device tree, Middleware software, and BareMetal application images for board bring up activities through JTAG debuggers & Emulators using different boot modes - Good understanding of any one of SoC/Processing Technologies like ARM/RISC-V/X86, MMU, Interrupt handling, Caches etc. - Hands on with one or more peripherals/controllers like UART, I2C, SPI, USB, SD, eMMC, QSPI, PCIe etc. - Define, Design and Develop manual/Automation test cases for Embedded system projects - Programming skills in C/C++, Makefile, Linker file creation, scripting language Python/Shell/Tcl - Experience in GIT environment and Test Automation framework Pytest, Jenkins etc. - Good to have exposure in design tools like VIVADO, VITIS, Configuration management tools like GIT/Perforce, JIRA, Confluence etc. Qualifications : Education Requirements : B.E/B.Tech or M.E/M.Tech in Electronics & Communications or Computer Science
Posted 1 month ago
3.0 - 8.0 years
50 - 55 Lacs
Bengaluru, Belgrade, New York
Work from Office
Job Specs : We are seeking a highly skilled and motivated Firmware Software Development Engineer (Security Management) to join the offshore development teams of our group companies. You will work with the rapidly expanding team which focuses on the research and development of embedded products. You will work alongside a talented and dedicated group of engineers, all committed to pushing the boundaries of technology and delivering top-notch solutions to our customers. Desired Profile : Engineers with expertise in security firmware development for embedded SoCs Expertise in embedded C programming, debug / review capability Good knowledge about silicon security subsystem / policy, root of trust, TPM / fTPM, Widevine Good knowledge of trusted applications and handshake Must have working knowledge on git/gerrit , Jira Working knowledge on Boot loader, Linux , UEFI / BIOS is a plus
Posted 1 month ago
3.0 - 5.0 years
5 - 15 Lacs
Pune
Work from Office
Job Summary: As a Model-Based Design & AUTOSAR Engineer , you will be responsible for interpreting system requirements and building robust Simulink/Stateflow models with traceability to AUTOSAR components. You will work closely with systems architects and software teams to generate ARXML, embedded C code, and testing harnesses compliant with automotive safety and performance standards. Key Responsibilities: Analyze high-level functional requirements (HLRs) and convert them into formal low-level model designs (LLRs) Design Simulink and Stateflow models for complex control logic (e.g., Excitation Control) Configure AUTOSAR SWCs with RTE inputs/outputs and Client-Server ports Map calibration parameters, constants, and tunable blocks to data dictionaries (SLDD) Generate ARXML and production-quality embedded code using Embedded Coder Ensure model compliance with modeling guidelines (e.g., MAAB) Create test harnesses for MIL/SIL testing and automate model verification Integrate generated artifacts into tools like Vector DaVinci Developer or EB Tresos Document model behavior, signal flow, and traceability matrices Required Skills & Experience: Area Must-Have Model- Based Design Simulink, Stateflow , Embedded Coder AUTOSAR - SWC design, RTE/BSW mapping, ARXML understanding Code Generation Production - quality code via Simulink Coder/Embedded Coder Requirement Mapping - HLR to LLR breakdown, requirement coverage Calibration Handling - SLDD, tunable parameters, calibration maps Testing - MIL/SIL simulation, Simulink Test, scripting Tools - MATLAB, Simulink, AUTOSAR authoring tools (DaVinci, Tresos) Programming (optional) - MATLAB scripting, basic C/C++, Python (automation) Preferred Qualifications: Experience in powertrain, battery control, or embedded control systems Knowledge of ISO 26262 or other functional safety standards Familiarity with version control (e.g., Git), JIRA, or DOORS for requirement tracking
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Chennai
Work from Office
Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Job Responsibilities: Design, develop, unit test and documentation of the device driver for ARM SoC. Bring up the driver and unit test the driver features in the new ARM SOC. Optimize the driver for maximum performance. Bug analysis/fixing of the issues during product verification stage and customer reported issues. Skills/Experience: At least 2 to 8 years of relevant experience in developing driver development with a record of strong individual technical achievement Strong programming skills in C and Linux experience . Device driver or board support package (BSP) knowledge or development experience. Must have hands on experience in developing the device drivers and bootloaders. Knowledge for ARM/DSP Processor Architecture, JTAG , Emulators. Experience in development of RDK-B , Yocto build framework, QSDK framework and/or PRPL OS development and/or experience in Opensync is added advantage. Must have hands on experience in solving complex system issues with good problem-solving and debugging skills using Hardware debuggers. Excellent communication skills. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. Education: BE/BTech/MTech in Computer Science or in Electronics preferred with proven success in a challenging academic program. To all Staffing and Recruiting Agencies :
Posted 1 month ago
3.0 - 5.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to perform the development of VLSI system by defining the various functionalities, architecture, layout and implementation for a client Do 1. Conduct verification of the module/ IP functionality and provide customer support a. Understand the architecture of the module or the IP and create verification environment and the development plan as per Universal Verification Methodology b. Create test bench development and test case coding of the one or multiple module c. Write the codes or check the code as required d. Execute the test cases and debug the test cases if required e. Conduct functional coverage analysis and document the test cases including failures and debugging procedures on SharePoint/ JIRA or any other platform as directed f. Test the entire IP functionality under regression testing and complete the documentation to publish to client g. Troubleshoot, debug and upgrade existing systems on time & with minimum latency and maximum efficiency h. Write scripts for the IP i. Comply with project plans and industry standards 2. Ensure reporting & documentation for the client a. Ensure weekly, monthly status reports for the clients as per requirements b. Maintain documents and create a repository of all design changes, recommendations etc c. Maintain time-sheets for the clients d. Providing written knowledge transfer/ history of the project Deliver No. Performance Parameter Measure 1. Verification Timeliness Quality of Code/ Number of defects Customer responsiveness Project documentation (scripts, test cases etc) 2. Self-development Skill test for next level clearance on Trend Nxt Mandatory Skills: VLSI Board Design. Experience3-5 Years.
Posted 1 month ago
3.0 - 5.0 years
6 - 11 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues Deliver No Performance Parameter Measure 1. Continuous Integration,Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Timely customer resolution as per TAT Zero escalation Mandatory Skills: Salesforce Release Management. Experience3-5 Years.
Posted 1 month ago
8.0 - 10.0 years
14 - 19 Lacs
Bengaluru
Work from Office
Role Purpose To ensure success as a technical architect, you should have extensive knowledge of enterprise networking systems, advanced problem-solving skills, and the ability to project manage. A top-class technical architect can design and implement any size system to perfectly meet the needs of the client. Do 1. Responsibilities Meeting with the IT manager to determine the companys current and future needs. Determining whether the current system can be upgraded or if a new system needs to be installed. Providing the company with design ideas and schematics. Project managing the design and implementation of the system. Meeting with the software developers to discuss the system software needs. Troubleshooting systems issues as they arise. Overseeing all the moving parts of the system integration. Measuring the performance of the upgraded or newly installed system. Training staff on system procedures. Providing the company with post-installation feedback. 2. Technical Architect Bachelors degree in information technology or computer science. Previous work experience as a technical architect. 3. Managerial experience. In-depth knowledge of enterprise systems, networking modules, and software integration. Knowledge of computer hardware and networking systems. Familiarity with programming languages, operating systems, and Office software. Advanced project management skills. Excellent communication skills. Ability to see big-picture designs from basic specifications. Ability to problem solve complex IT issues. Mandatory Skills: Transformation Engineering. Experience8-10 Years.
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
Kannur
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: TIS Service Desk.
Posted 1 month ago
0.0 - 4.0 years
1 - 4 Lacs
Chitradurga
Work from Office
Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc Deliver No PerformanceParameter Measure 1 Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2 Personal Attendance Documentation etc Mandatory Skills: TIS Service Desk.
Posted 1 month ago
5.0 - 8.0 years
5 - 9 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues Deliver No Performance Parameter Measure 1. Continuous Integration,Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Timely customer resolution as per TAT Zero escalation Mandatory Skills: Redhat ansible. Experience5-8 Years.
Posted 1 month ago
10.0 - 15.0 years
15 - 20 Lacs
Bengaluru
Work from Office
Role Purpose To ensure success as a technical architect, you should have extensive knowledge of enterprise networking systems, advanced problem-solving skills, and the ability to project manage. A top-class technical architect can design and implement any size system to perfectly meet the needs of the client. Do 1. Responsibilities Meeting with the IT manager to determine the companys current and future needs. Determining whether the current system can be upgraded or if a new system needs to be installed. Providing the company with design ideas and schematics. Project managing the design and implementation of the system. Meeting with the software developers to discuss the system software needs. Troubleshooting systems issues as they arise. Overseeing all the moving parts of the system integration. Measuring the performance of the upgraded or newly installed system. Training staff on system procedures. Providing the company with post-installation feedback. 2. Technical Architect Bachelors degree in information technology or computer science. Previous work experience as a technical architect. 3. Managerial experience. In-depth knowledge of enterprise systems, networking modules, and software integration. Knowledge of computer hardware and networking systems. Familiarity with programming languages, operating systems, and Office software. Advanced project management skills. Excellent communication skills. Ability to see big-picture designs from basic specifications. Ability to problem solve complex IT issues. Mandatory Skills: Technical Consulting. Experience>10 YEARS.
Posted 1 month ago
8.0 - 10.0 years
14 - 19 Lacs
Pune
Work from Office
Role Purpose To ensure success as a technical architect, you should have extensive knowledge of enterprise networking systems, advanced problem-solving skills, and the ability to project manage. A top-class technical architect can design and implement any size system to perfectly meet the needs of the client. Do 1. Responsibilities Meeting with the IT manager to determine the companys current and future needs. Determining whether the current system can be upgraded or if a new system needs to be installed. Providing the company with design ideas and schematics. Project managing the design and implementation of the system. Meeting with the software developers to discuss the system software needs. Troubleshooting systems issues as they arise. Overseeing all the moving parts of the system integration. Measuring the performance of the upgraded or newly installed system. Training staff on system procedures. Providing the company with post-installation feedback. 2. Technical Architect Bachelors degree in information technology or computer science. Previous work experience as a technical architect. 3. Managerial experience. In-depth knowledge of enterprise systems, networking modules, and software integration. Knowledge of computer hardware and networking systems. Familiarity with programming languages, operating systems, and Office software. Advanced project management skills. Excellent communication skills. Ability to see big-picture designs from basic specifications. Ability to problem solve complex IT issues. Mandatory Skills: Fullstack Java Enterprise. Experience8-10 Years.
Posted 1 month ago
6.0 - 11.0 years
14 - 19 Lacs
Gurugram
Work from Office
Role Purpose To ensure success as a technical architect, you should have extensive knowledge of enterprise networking systems, advanced problem-solving skills, and the ability to project manage. A top-class technical architect can design and implement any size system to perfectly meet the needs of the client. Do 1. Responsibilities Meeting with the IT manager to determine the companys current and future needs. Determining whether the current system can be upgraded or if a new system needs to be installed. Providing the company with design ideas and schematics. Project managing the design and implementation of the system. Meeting with the software developers to discuss the system software needs. Troubleshooting systems issues as they arise. Overseeing all the moving parts of the system integration. Measuring the performance of the upgraded or newly installed system. Training staff on system procedures. Providing the company with post-installation feedback. 2. Technical Architect Bachelors degree in information technology or computer science. Previous work experience as a technical architect. 3. Managerial experience. In-depth knowledge of enterprise systems, networking modules, and software integration. Knowledge of computer hardware and networking systems. Familiarity with programming languages, operating systems, and Office software. Advanced project management skills. Excellent communication skills. Ability to see big-picture designs from basic specifications. Ability to problem solve complex IT issues.
Posted 1 month ago
0.0 - 4.0 years
1 - 4 Lacs
Noida
Work from Office
Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc Deliver No PerformanceParameter Measure 1 Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2 Personal Attendance Documentation etc Mandatory Skills: TIS Service Desk.
Posted 1 month ago
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