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0.0 - 5.0 years
0 - 2 Lacs
Pune
Work from Office
Hiring Executive CRM (Corporate and Client Relationship) Company - MD India Health Insurance TPA Job Description Responsible for managing client relationships with key decision makers Subject matter expert for partners and internal staff for the assigned product Addresses the gaps identified between client requirement & the service provided Ensure that the service is delivered in accordance with the agreed service level agreement Act as a point of contact for any escalation or feedback from clients Collaborate with the other functional Group to evaluate the product performance and to recommend Refinements and improvements in service performance Establish and maintain on-going partner relationships and anticipate and resolve potential problems of the client Announcements of new updates and upcoming events/meetings Manage account renewal, customer support escalation Ensure smooth support during renewal of account Excellent Communication Skills Good knowledge of MS Office Open to travel
Posted 2 months ago
0.0 - 5.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Dear Candidate, Greetings from [24]7.ai India. Walk-in for international Non-voice customer support hiring ( Permanent Role )| 11:30 AM to 3:00 PM [Monday to Friday] Contact- 8147672558 Name- Mary Mention Mary on the top of your resume before coming for an interview in office. Here are the key details for your walk-in interview: Dates: Monday to Friday Time: 9:30 AM to 3:00 PM Venue: Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Road, Kadubeesanahalli, Sarjapur, Bengaluru, Karnataka 560087 Google Maps Link: Click here About the Role: Position: International Voice and Non voice – Customer Support Mode: Work from Office Shift: Night Rotational Shift Salary: Up to Rs. 4.3 LPA Key Requirements & Responsibilities: Minimum Education: 12th pass. Key Skills: Excellent communication, adaptability, and basic computer skills. Handle inquiries and resolve issues from international clients via phone, email, and chat. Maintain professional and empathetic communication across different time zones and cultural contexts. Provide accurate product, service & policy information. Use CRM tools effectively. Fluent English communication (Voice/Chat) is essential. Join [24]7.ai, a leader in CX for over 24 years, known for delivering hyper-personalized experiences and fostering a supportive global workforce. [24]7.ai employs a 15,000 + strong global workforce across 18 locations and 11 countries. [24]7.ai India has been GPTW Certified 6 years in a row. Important Notes: This is a walk-in interview only (no online option). Please carry your updated resume and a valid ID proof. Reference: [*Recruiter's* *Name*- *Mary* *Irudaya*, *Reference* *Code*- *019* & *Phone* *number*- *8147672558*] We look forward to meeting you in person! Best regards, *Mary* *Irudaya* Talent Acquisition Team [24]7.ai SMS Version [24]7.ai Hiring: International Voice Role (up to 4.3 LPA). Walk-in Interview. Mon-Fri. Time: 9:30 AM-3 PM. Venue: https://maps.app.goo.gl/ENryWG8EVRpz11pB9 Bring your resume & ID proof. Reference: [*Recruiter's* *Name*- *Mary* *Irudaya*, *Reference* *Code*- *019* & *Phone* *number*- *8147672558*].
Posted 2 months ago
3.0 - 8.0 years
5 - 9 Lacs
Navi Mumbai
Work from Office
Hello, Hiring for a Bank in Turbhe. Only Mumbai candidates are eligible, as the Final round will be face-to-face at the Turbhe office. RELATIONS MANAGERS OR NON VOICE OR BANKING OPERATIONS BACKEND NOT ELIGIBLE. EXP IN BPO IN ANY BANKING CLIENT IS RIGHT FITMENT. Minimum Cibil Score should be 650+ Note : Graduation Mandatory Interviews will be Face to Face Shift 9:30 to 18:30 Fixed Shift Sunday Fixed off Interview rounds. HR - Telephonic Operations - Virtual MS Teams Final Round - Face to Face in Turbhe Office. Hiring for below positions. Team Leaders CTC Upto 7.50 Lakhs Must be TL on papers 2+ years Should have exp in Banking Business only like Loans, Sales, Customer Services, Emails. Quality Analyst CTC Upto 6.50 Must be TL on papers 2+ years Should have exp in Banking Business only like Loans, Sales, Customer Services, Emails. Quality Team Leaders Must be QTL on papers. Acting QA or Snr QA is not eligible. Must be QTL minimum 2+ years. CTC Upto 7.50 Should have experience in the banking business, specifically in areas such as loans, Sales, Customer Services, and Email Management. Trainers CTC Up to 6.50 Should have experience in the banking business, specifically in areas such as loans, Sales, Customer Services, and Email Management. Assistant Manager Quality Must be AM Quality on papers only. QTL NOT Eligible, Acting AMQ NOT Eligible. CTC Up to 8.50 Should have experience in the banking business, specifically in areas such as loans, Sales, Customer Services, and Email Management. Assistant Manager Must be AM on paper with a minimum of 2+ years. Snr TL or Acting AM NOT Eligible. CTC Up to 8.50 Should have experience in the banking business, specifically in areas such as loans, Sales, Customer Services, and Email Management. Interested candidates who seriously looking for an opportunity, please WhatsApp your profile to 9673711611 Share the details below along with your CV. Position applying for Full Name contact No Email Id Current Co Current Designation Current CTC Expected CTC Notice period Date of Birth The nearest railway station of Mumbai.
Posted 2 months ago
1.0 - 5.0 years
2 - 2 Lacs
Hyderabad
Work from Office
Role & responsibilities Customer Service & Front Desk Operations Greet members and guests with a friendly and professional attitude Handle check-ins, sign-ups, and membership inquiries Answer phone calls, respond to emails, and manage walk-in questions Administrative Support Maintain accurate member records and update the database Manage appointment bookings for personal training or classes Handle payments, issue receipts, and track attendance logs Ensure the front desk and lobby area remain clean and organized Sales & Membership Management Promote membership plans, classes, and add-on services Provide facility tours to potential clients and explain offerings Follow up with leads and assist in meeting monthly sales targets Upsell products such as supplements, merchandise, or training packages Coordination & Reporting Coordinate with trainers and staff regarding member needs Report daily activity, attendance, and sales to the manager Ensure all front desk operations start smoothly in the morning shift Preferred candidate profile Freshers are welcome to apply Unmarried candidates preferred due to flexible shift availability Candidates living nearby or with easy commute access Willingness to work on weekends or public holidays if needed Quick learners with a proactive approach to handling responsibilities Comfortable working in a fast-paced, client-facing environment
Posted 2 months ago
3.0 - 8.0 years
8 - 15 Lacs
Hyderabad
Work from Office
As an IT Sales Development Repersentative, you will be responsible for driving the sales process for our IT services. You will work with a wide range of clients, identify business needs, and offer tailored IT solutions to meet those needs. The role requires a blend of strong business acumen, technical understanding, and exceptional interpersonal skills to develop lasting relationships with clients. Key Responsibilities: - Develop and execute sales strategies to meet company sales targets and grow the client base. - Conduct in-depth market research to identify new business opportunities and target clients. - Engage with potential clients to understand their IT needs and propose appropriate solutions. - Build and maintain strong relationships with existing and potential clients to ensure long-term partnerships. - Collaborate with the marketing and product teams to align sales efforts with company objectives. - Prepare and deliver presentations and product demonstrations to prospective clients. - Negotiate contracts and close sales, ensuring client satisfaction and long-term success. - Provide post-sales support, ensuring client onboarding and success with the implemented IT solutions. - Stay updated on the latest IT trends and products to effectively communicate value propositions. Qualifications : - MBA from a top-tier institution, preferably with a focus in Sales, Marketing, or Technology. - Strong interest and knowledge in the IT industry, with an understanding of emerging technologies and solutions. - Proven ability to communicate effectively, both written and verbally. - Exceptional sales skills with a customer-focused mindset. - Ability to build rapport and establish trust with clients quickly. - Strong negotiation, closing, and problem-solving abilities. - Previous internship or work experience in sales or the technology industry is a plus. - Self-motivated, results-driven, and comfortable working in a fast-paced, target-oriented environment. Skills and Competencies: - Excellent communication and interpersonal skills. - Analytical mindset with the ability to understand client business needs. - High energy, goal-oriented, and resilient. - Proficiency in Microsoft Office and CRM tools. - Ability to work collaboratively in a team environment. Why Join Us? - Be part of an innovative company that is at the forefront of IT solutions. - Work in a dynamic, fast-paced environment with a collaborative team. - Opportunity to grow and advance your career in the IT industry. - Competitive compensation and performance-based incentives. - Training and mentorship from industry leaders to help you succeed in your career. If you're an MBA graduate eager to jumpstart your career in IT sales with an industry leader, apply today!
Posted 2 months ago
4 - 6 years
2 - 6 Lacs
Hyderabad
Work from Office
Role & responsibilities Arrange travel itineraries and logistics, ensuring efficient use of time. Act as the point of contact between the Directors and internal/external stakeholders. Screen and prioritize incoming communications, including emails, phone calls, and requests. Prepare meeting notes, summaries, and follow-up action plans. Collaborate with internal teams to gather data, reports, and presentations. Preferred candidate profile
Posted 2 months ago
2 - 3 years
1 - 1 Lacs
Prayagraj, Varanasi, Lucknow
Work from Office
meeting scheduling, meeting calenders, client handling, Excel, Pivot table,emails
Posted 2 months ago
- 1 years
1 - 1 Lacs
Ahmedabad
Work from Office
Handle inbound and outbound calls, emails, and chats to assist customers with broadband-related issues.
Posted 2 months ago
0 - 2 years
3 - 5 Lacs
Mumbai
Work from Office
Job Title : Customer Service Associate Location : Mumbai Job Type : Full-time Department : Customer Support About the Role: We are looking for a highly motivated and customer-oriented individual to join our team as a Customer Service Representative (Blended Support). In this role, you will handle a combination of calls, emails, and live chat interactions to assist customers with inquiries, concerns, and product or service-related issues. You will play a key role in ensuring a seamless and positive experience across all communication channels. Key Responsibilities: •Manage incoming customer queries across phone, email, and chat platforms. •Deliver prompt, courteous, and accurate responses to customer inquiries. •Resolve product or service issues by clarifying the customers concern, determining the cause, and selecting the best solution. •Maintain detailed and accurate records of customer interactions and transactions using CRM tools. •Coordinate with internal teams to ensure customer issues are resolved effectively. •Meet performance metrics such as response time, resolution rate, and customer satisfaction scores. Qualifications: •High school diploma or equivalent; bachelors degree preferred. •Minimum [6 months 1 year] of experience in a blended customer service role (calls, emails, and chats). •Excellent verbal and written communication skills. •Ability to multitask and switch between communication channels efficiently. •Strong problem-solving skills and a customer-centric mindset.
Posted 2 months ago
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