Non voice process Praba's VCARE health clinic Pvt ltd

1.0 - 5.0 years

0 Lacs

cuddalore, tamil nadu

On-site

Job Description: You will be joining our team as a Non-Voice Process Executive, where you will be responsible for handling backend operations, data entry, email/chat support, and other non-verbal communication tasks to ensure smooth business operations and provide excellent customer service. Key Responsibilities: - Handle customer queries through email, chat, or ticketing systems (no voice calls required). - Perform data entry, data verification, and record management accurately. - Manage and update customer information in databases or CRM tools. - Coordinate with internal departments to resolve customer issues. - Analyze and prepare reports based on customer interactions or business require...

Posted 3 weeks ago

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Chat/ Email Support Executive Ticknetwork pvt Ltd

0.0 - 3.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Non Voice - Email/Chat Support Executive, your role involves promptly responding to customer queries through live chat, email, and other online channels. You are required to provide accurate and complete information using the appropriate tools and resources. Troubleshooting customer issues and escalating complex concerns to the relevant department are part of your responsibilities. It is crucial to maintain a positive and professional demeanor in all interactions. Identifying customer needs and proposing suitable solutions or alternatives, as well as adhering to communication guidelines, policies, and procedures, are key aspects of your role. Keeping records of customer interactions, tr...

Posted 1 month ago

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Customer Support Voice/Non-Voice Go Viralll

0.0 - 4.0 years

0 Lacs

hyderabad, telangana

On-site

Role Overview: As a Customer Support Voice/Non Voice representative with excellent communication skills, you will be responsible for handling all call-related tasks as instructed by the respective managers. Your role will involve engaging with different business units within the Enterprise, providing top-notch customer service, managing transaction reports, maintaining report accuracy, and working effectively in a team environment. Additionally, you will be expected to make and receive calls for special clients and projects, prioritize multiple work requirements, resolve customer queries efficiently, handle email/chat requests, and gather comprehensive information to fulfill customer needs. ...

Posted 1 month ago

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Customer Service Accenture

1.0 - 5.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Customer Service Associate at Accenture in Noida, you will be responsible for managing and resolving customer queries, handling escalations, and ensuring customer satisfaction by providing the best resolutions. Your role will involve closing faults and complaints within SLA's and providing inbound/outbound calls, as well as e-mail and chat support to address customer issues. You will be a part of the Service Desk team, offering 1st level customer service support and acting as a Single Point of Contact ("SPOC") for both users and clients. We are looking for individuals who possess the ability to work effectively in a team, are adaptable and flexible, demonstrate agility in learning quick...

Posted 2 months ago

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Customer Support Voice/Non-Voice Go Viralll

2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

You will be responsible for providing excellent customer support through voice/non-voice channels, demonstrating strong communication skills. Your primary duties will include handling calls from different business units, ensuring high-quality customer service, managing transaction reports with accuracy, and working collaboratively in a team environment. Additionally, you will be expected to manage multiple work requirements, prioritize tasks effectively, and resolve customer queries promptly via email/chat. Your role will involve making and receiving calls related to special clients and projects, gathering comprehensive information to meet customer needs, encouraging feedback from customers,...

Posted 3 months ago

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