Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Customer Support Executive | Non Voice Process | Email & Chat | IntouchCX

0.0 - 5.0 years

1 - 3 Lacs

bengaluru

Work from Office

Greetings from Intouch CX !! Hiring for Customer Support Email & Chat Point of Contact : HR PUSHPA 9886288810 pushpa.pushpa@intouchcx.com Overview of the position : We are seeking a skilled and customer-focused Chat Agent to provide real-time assistance to customers via live chat. The ideal candidate will deliver exceptional service, resolve queries efficiently, and represent the brand in a friendly and professional manner. The role of Customer Support Associate (CSA), will be responsible for : Respond promptly and professionally to customer inquiries via chat/Email while identifying opportunities for process improvement. Resolve product or service problems by clarifying the customers issue and identifying the cause. Escalate unresolved issues to the appropriate internal teams. Essential Functions : Committed to providing outstanding customer service at every touchpoint. Demonstrates strong self-management skills and consistently meets responsibilities. Identify trends and take an active role in delivering suggestions for process & product improvements IntouchCX | intouchcx.com Digital (Chat/ Email) Language English Hours of Operation 24/7 Excellent written communication and typing skill : Proficiency in English High attention to detail and accuracy. Strong problem-solving and conflict resolution skills. Ability to multitask and manage multiple chat windows simultaneously. Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus 1+ years of experience in Customer Service Chat or related field Perks & Benefits 2 way free cab & Food Candidates can share CV on below Email or what's app number pushpa.pushpa@intouchcx.com 9886288810 Walk-in Details Venue : HR Reference : Pushpa Time : 9:00am- 3:00pm Monday - Friday https://share.google/IPWkJzMikoHkOpGYj IntouchCX Electronic City Phase 1 Konnapana Agrahara adjacent Kauvery Hospital

Posted 8 hours ago

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Senior Analyst - UK Pensions Aptia Group India

1.0 - 3.0 years

3 - 4 Lacs

Gurugram

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Role & responsibilities : The role will be responsible for daily work management and processing of various pension retirement administrative work, managing end-to-end activities of a member life cycle, communicating with the onshore business partners. Following the compliance guidelines internally and of client policies. Updating the AM, be part of process improvements and mentor the new members joining the team. We will count on you to: Administration of retirement pension benefits Daily Work Management and processing Internal audit of the transactions Providing timely updates to SME/AM Driving Process improvements Written and verbal communication with onshore business partners Ensuring compliance of all internal and client policies Preferred candidate profile: • Graduate with minimum 1+ year of experience. • Knowledge of Superannuation domain or defined contributions / defined benefits preferred • Good command on MS Office applications (MS-Excel, MS-Word) • E-mailbox management skills preferred. • Problem solving and analytical mindset. • Ability to multitask, self-starter, supportive to change management. • Good understanding of legislative and procedural changes.

Posted 1 month ago

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Email Chat process CIEL HR

0.0 years

1 - 2 Lacs

Navi Mumbai

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Hiring for Email Chat Process - Reputed MNC Company - Navi Mumbai Designation: Associate Process: Email Chat process Location: Aroli, Navi Mumbai Salary: 20K Take Home Shift: Rotational (Morning - Evening - Night) Qualification : 10+2 or above Skills: 1) Excellent Communication in English (B1 Level Communication) 2) Typing Speed 30WPM Gender : Male & Female Transportation : one way for late night Interview process: Walk-in @ 5PM on Tuesday i.e., 18th-June-2025 HR Round & Operational round (Assessment & Typing speed) Interested candidates can reach us immediately NOTE : Selected candidates ready to join from 19th-June-2025 Thanks & Regards, Chan Basha Syed, 9394368397, syed.cb@cielhr.com

Posted 2 months ago

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