Email Support Representative

As an Email Support Representative at LENSKART, you will be responsible for addressing customer concerns primarily through email communication and occasional outbound calls. Your role will involve a combination of 70% email correspondence and 30% outbound calls. It is essential to have excellent proficiency in International English to effectively communicate with customers. This is a full-time position based in Delhi, specifically in Badarpur, with a 5.5 days working schedule and rotational week offs. The working hours are during the day shift, and there are no cab facilities provided for commuting to the office location. Candidates applying for this role should possess a Bachelor's degree and at least 1 year of experience in an International BPO setting. The salary for this position ranges from Rs. 25,000 to Rs. 38,000 (in hand). In addition to the salary, you will be entitled to benefits such as health insurance and Provident Fund. There is also a performance bonus included in the compensation package. If you are considering applying for this position, you should be willing to reliably commute to Badarpur, Delhi, or be open to relocating to the area before the expected start date of 12/10/2024.,