1486 Email Support Jobs - Page 9

• Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams • Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimise customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skills Experience Profile Prior international BPO work experience preferred • Freshers acceptable Personal Attributes Able to work on a flexible basis as determined by the business needs • Ability to work under pressure • Team worker • Positive Attitude • Quick Learner • Punctual and Disciplined • Good Communication skills • Customer Focussed • Results driven • High standards of Integrity • Attention to detail Working Hours: Any Graduate fresher with Excellent communication in English are eligible. Experienced candidates with 1 to 7 yrs of exp in international Voice/ Non voice are also eligible. Shift will be in any of United States of America time zones • Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun). Both way cab facility is provided. work location : Bangalore. If interested candidates Plz reach out Lalitha @9620126910 / lalithambika_s@trigent.com.

Hiring for Customer Support Must have 6 months of experience in customer support. Must be graduate. Excellent English Communication Location: Pune Salary: 3.5 LPA to 4.8 LPA Both side cab facility 5 days working & rotational off Call & WhatsApp: HR Ganesh ( 92140 95763 )

Hiring for customer support, technical support executive for voice/ chat/email for international BPO. salary: 27 K to 41 K CTC Qualification: UG/PG/Fresher Excellent English communication. shift: Rotational Location: Jaipur/Pune/Noida

Hi Jobseeker, We are hiring for CHAT SUPPORT EXECUTIVES ! GRADUATE AND UNDERGRADUATE BOTH CAN APPLY Position - Chat Support Salary- up to 3.5 LPA 5.5 working days and rotational off Key Responsibilities: Handle inbound and outbound chat inquiries in a professional manner. Collaborate with internal teams to resolve escalated or complex issues. Maintain a positive and professional tone when communicating with customers. Follow established protocols and guidelines for customer support procedures. Continuously improve product knowledge to assist customers effectively . Required Qualifications and Skills: Any Graduate/undergraduate can apply Excellent verbal and written communication skills in English. Strong problem-solving abilities with a customer-centric mindset. Flexibility to work in different shifts. Interested candidates can apply or contact on 9250024048 (Nandini) Regards, Nandini 9250024048 HR Executive Shiningstars ITPL

Profile: Blended Process (Chat process) Work Mode: Work From Office Salary: 31K CTC Both Side Cab available Skillset Required: Good communication in English Need Technical Experience of troubleshooting Excellent verbal fluency Qualification: Graduate and undergraduate can considered Experience Required: Minimum 6 months of international process experience Interview Rounds: 1. HR Round 2. Ops Round 3. Versant Interested Candidates can WhatsApp their resume 9988265439 KINDLY SHARE RESUME ON GIVEN WHATSPP NUMBER ONLY

Archana - 8827676771 Sapna - 7617358770 Nisha - 9343557750 Profile -Customer Fresher |Call Center | BPO| Voice Support| Blended | Salary - 15k -32k 6 Days Working Rotational Shift Immediate Joiners Required Candidate profile Graduate / U.G Fresher & Experienced Excellent English Communication Skills Immediate Joiner

TNQTech is looking for an operations trainee to join our growing team of people working to redefine content and technology in the scholarly publishing landscape. As an operations trainee, you will interact with customers and ensure that deliverables meet customer expectations. You will work closely with data, and will monitor schedules to ensure on-time deliveries. Trainee Operations: Role & responsibilities: Work closely with managers to ensure deliverables are as per standards and customer expectations Collate, validate, and present data Manage and interact with customers via emails and calls Maintain and update trackers, and follow-up, monitor, and deliver the days schedule Track and analyze key performance indicators to ensure goals are met Maintain accurate records and reports using Excel and other management tools Should be interested to work in rotational shift. If interested send your updated CV to niketa.paul@tnqtech.com, or contact to 7824821204.

Greetings From Scorelabs Inc! Graduates / undergraduate / diploma Minimum 1 Year experience in BPO Non Voice Email & Chat Process ( Excellent verbal & written English skills ) 5 days working 2 Way Cab Required Candidate profile Age below 30yrs only Flexible with rotational shifts & Rotational week offs Call / What's app Hr Meghana - 9573394839

Hiring for International Chat and Emails process Contact person: HR Bhanumathi Bhanumathi.bbb@sourcepointmortgage.com ( Please share your resume) Should be excellent in both verbal and written ommunication skills Good in grammar, pronounciation, sentence construction, Comprehension and Articulation Flexible to work in rotational shifts and offs Flexible to work from office in Bangalore Good knowledge in handling customers on calls and chat. Qualification : 12th and above Freshers with BE/BTECH/BSC/POST GRADUATES are not eligible to apply Experinced with relevant skill sets can apply. Salary- Best in the market plus attractive incentives Walk-in Address; Brigade Tech Gardens, Kundalahalli, Brookefields Green Avenue, Kundalahalli, ITPL Main Rd, Phase 2, Brookefield, Bengaluru, Karnataka 560037 Documents to carry: Please carry hard copy of resume and Govt ID proof. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

• Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams • Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimise customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skills Experience Profile Prior international BPO work experience preferred • Freshers acceptable Personal Attributes Able to work on a flexible basis as determined by the business needs • Ability to work under pressure • Team worker • Positive Attitude • Quick Learner • Punctual and Disciplined • Good Communication skills • Customer Focussed • Results driven • High standards of Integrity • Attention to detail Working Hours: Any Graduate fresher with Excellent communication in English are eligible. Experienced candidates with 1 to 7 yrs of exp in international Voice/ Non voice are also eligible. Shift will be in any of United States of America time zones • Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun). Both way cab facility is provided. work location : Bangalore. If interested candidates Plz reach out Lalitha @9620126910 / lalithambika_s@trigent.com.

We are looking for an Arts and Computer Science fresher graduates with decent communication skills for the role of Journal Administration. What a journal Administrator will do? A journal administrator manages the administrative and operational aspects of a scholarly journal, ensuring smooth workflow from submission to publication. This includes tasks like handling manuscript submissions, facilitating peer review, managing communication with authors and reviewers, and maintaining records. Key Responsibilities : Processing manuscript submissions, including initial checks for completeness and compliance with guidelines. Facilitating the peer review process by managing communication with reviewers and editors. Tracking the progress of manuscripts through various stages of review and revision. Ensuring timely processing of submissions and adherence to publication schedules. Acting as the primary point of contact for authors, reviewers, and editors. Responding to inquiries and providing support related to submissions and the review process. Maintaining the journal's database and records. Candidate Profile : Qualification: Undergraduates from Computer science background passed out from 2023 to 2025 academic year. Must Have: Strong administrative and organizational skills. Excellent communication and interpersonal skills. Proficiency in using online submission and peer review systems. Attention to detail and commitment to accuracy. Ability to work independently and as part of a team. Shift Timings: Rotational Shift 1 6:15 AM to 1:45 PM Shift 2 1:45 AM to 9:15 PM Shift 3 9:15 AM to 6:15 PM (No Night shift for female candidates) Note : This role is not in to System Administration or Office Administration. This role is completely in to Journal publishing activities. Interested candidates can directly take up interview on 24th June from 10 AM to 12 PM on below mentioned venue.

Hello Job Seeker, Greeting From Shining Stars ITPL, Job Title: Blended Customer Service Executive Location: Gurgaon, Noida Job Overview: Hiring enthusiastic and customer-focused individuals for the role of Blended Customer Service Executive . This role includes both chat and voice-based customer support for our growing platform. We're looking for freshers and experienced candidates with strong communication skills and a customer-first attitude. Salary Details: For Gurugram For Freshers: upto 2.5LPA For Experienced : Upto 3.5LPA (depending upon last drawn) For Noida For Freshers: upto 2PA For Experienced : Upto 3LPA (depending upon last drawn) Eligibility Criteria: Education: Graduates & Undergraduates both eligible Experience: Freshers and experienced in chat and customer service are welcome Gender: Open to Male and Female candidates Communication Skills: Versant Level 5 or above Good comprehension and vocabulary Computer Skills: Basic proficiency required Work Details: Shift Timings: Females: General Day Shift Males: Rotational 247 shift including Night Shifts Working Days: 6 days a week with 1 rotational weekly off Interview Mode: Face-to-Face only Perks & Benefits: Performance-based growth opportunities Paid training Dynamic and inclusive work environment Apply Now! Start aligning candidates as the first training batch begins on 4th July 2025 . Just drop your resume to HR Shrasti in call and whatsapp 9450957497 Thanks & Regards, Shrasti Pathak HR Executive ShiningstarsITPL

About company:- Leading MNC in cybercity Process:- Email/Backoffice/Chat AND voice Qualification:- 12th pass Salary:- 19k to 24k For faster response WHATSAPP cv to HR 79827 39499

Chat Support Executive (Inbound) - Domestic Work from the office Location : Ambattur, Chennai Details : Working days: 6 Days working, 1 rotational off Experience: 1 year in Customer service (Voice/ Non-Voice) Salary: For Tamil Speakers- 17.5K in hand | For Hindi Speakers - 18K in hand Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as part of a team. Must be an immediate Joiner with Good communication skills. Connect with us, Call HR Aiswarya: 7972173667" " Walk-in Interviews at Ambattur office only "

Greetings from Sutherland ! Role & responsibilities: We are hiring for Customer Support International Non-Voice Process for world's largest e-commerce site. We are looking for freshers and tenured candidates who want to build their careers in the customer service domain by having excellent communication and written skills. NOTE: Must have Excellent Verbal and Written Communication skills in English - Looking for an Immediate Joiner. Job Role: Customer Support Associate Interview Mode: F2F Preferred candidate profile: Excellent communication skills and written skills. The candidate's prime role will be assisting customers through Emails. Required only immediate joiners and somebody who are within 30KM radius of distance. Looking for both Freshers & Experienced candidates, 1-3 years Highest Qualification: + 2 / Diploma for 3 years/ Graduates in any stream with no backlogs. Rotational Shift Timings with 2 days of weekly offs. It is Work from Office! Candidates who suit the above requirement, please step in for a walk-in interview to office. Mention Margret Mary (Non Voice) on the top of your resume. If you are interested, kindly call or share your resumes to 6380221845(Margret -HR) Location - Gateway Office Parks, A1, GF, 16, Grand Southern Trunk Rd, Perungalathur, Tamil Nadu 60006 IInterview Timings: 10:00 AM To 2 PM.

Were looking for a highly empathetic and experienced Customer Support & Success Associate to support our high-value customers, primarily across the US, UK, and other Western regions. This role demands more than just query resolutionit requires a genuine understanding of customer concerns, emotional connection, and a commitment to providing thoughtful, solution-oriented support. A successful candidate is dependable, resourceful, and thrives in a structured yet flexible service environment. What Youll Do: Deliver timely, personalized support via chat, email, WhatsApp, social media, and voice (inbound/outbound) channels. Identify the root of customer concerns and offer empathetic, well-informed guidance. Build strong rapport with high-profile customers through attentive listening and thoughtful communication. Maintain accurate service records and follow through on resolutions in a timely manner. Work closely with internal teams to resolve escalated concerns swiftly and effectively. Stay current with product and process updates to provide reliable support. Consistently meet performance standards including resolution time, quality, and customer satisfaction. What Were Looking For: 3+ years of experience in a customer-facing support or success role, preferably handling high-value international customers. Excellent English communication skills (written and verbal) with a professional and compassionate tone. Ability to work in rotational shifts , including nights and weekends , as part of a 24/7 support environment. Comfortable managing responsibilities in a remote night shift setting with access to a personal computer/laptop and a stable high-speed internet connection . Open to supporting during holidays, as needed, to ensure uninterrupted customer experience. Graduate in any discipline with excellent time management and multitasking abilities. Preferred Skills: Experience with CRM tools such as Zendesk, Freshdesk, Salesforce, or similar platforms. Proficiency in MS Office (Excel, Word). Background in e-commerce, SaaS, or service-based industries is an advantage. Proactive, detail-oriented, and committed to delivering a world-class customer experience. Interested candidates are welcome to walk in for interviews at our office from Monday to Friday, between 10:30 AM and 03:00 PM. AstroVed Corporate Office AstroVed.com Private Limited Prince Info Park (4th Floor, BlockA) Plot 81B, 2nd Main Road Ambattur Industrial Estate Chennai60005 Selected candidates will be expected to join us within a week or preferably within a couple of days.

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY GRADUATE/ UNDERGRADUATE /FRESHER/ EXPERIENCED CANDIDATE ALL CAN APPLY. PROFILE- CUSTOMER SERVICE PROCESS- CHAT PROCESS LOCATION- NOIDA SEC 60, 62, 63, 127 ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBILITY- *Undergraduate/Graduate both can apply. *Freshers and experienced candidates both are welcome to apply! *Communication Skills: Brilliant presentation and strong verbal/written skills. *Must be comfortable with Work From Office. SALARY- Experienced - upto 29k CTC INTERVIEW MODE- WALK-IN INTERVIEW You can give me a call or can share your resume on this Number 7652025525 Regards, KULDEEP Singh (HR Executive) ShiningStarsITPL.

Job description: Greetings from Sutherland ! Role & responsibilities: We are hiring for Customer Support International Non-Voice Process for world's largest e-commerce site. We are looking for freshers and tenured candidates who want to build their careers in the customer service domain by having excellent communication and written skills. NOTE: Must have Excellent Verbal and Written Communication skills in English - Looking for an Immediate Joiner. Job Role: Customer Support Associate Interview Mode: F2F Preferred candidate profile: Excellent communication skills and written skills. The candidate's prime role will be assisting customers through Emails. Required only immediate joiners and somebody who are within 30KM radius of distance. Looking for both Freshers & Experienced candidates, 1-3 years Highest Qualification: + 2 / Diploma for 3 years/ Graduates in any stream with no backlogs. Rotational Shift Timings with 2 days of weekly offs. It is Work from Office! Candidates who suit the above requirement, please step in for a walk-in interview to office. Mention Nandhika (Non Voice) on the top of your resume. If you are interested, kindly call or share your resumes to 8778287132 (Nandhika) Location - Gateway Office Parks, A1, GF, 16, Grand Southern Trunk Rd, Perungalathur, Tamil Nadu 60006 IInterview Timings: 10:00 AM To 2 PM.

Job Opportunity for International voice Support Hello! We're excited to share an excellent job opportunity with you: Position: International Customer Support voice we also have openings in voice, chat, and semi voice (Voice & Semi-Voice Process) Company: Top Multinational Company Location: Work from Office (Work Location Hitechcity) Key Highlights: Experience: Freshers and experienced candidates are welcome. A minimum of 6 months' international voice experience or 1 year of chat experience is preferred. Education: Open to graduates or undergraduates from any stream. Salary & Perks: Salary: For Chat Up to 5 LPA (based on experience and skills) Additional 20,000 loyalty bonus Performance-based incentives Two-way cab facility Excellent incentive structure Shifts: Rotational shifts, including night shifts. Role Responsibilities: Handle customer queries and complaints through voice and semi-voice channels. Deliver outstanding customer service to international clients. Maintain detailed records of interactions. Collaborate with internal teams to resolve issues effectively. This is your chance to join a leading multinational company with fantastic growth opportunities! If you're ready to take the next step in your career, connect with our HR team or visit us during the walk-in timings. Warm regards, DilleshRao Founder & CEO, Campusmarg

Greetings from Sutherland ! Role & responsibilities: We are hiring for Customer Support International Non-Voice Process for world's largest e-commerce site. We are looking for freshers and tenured candidates who want to build their careers in the customer service domain by having excellent communication and written skills. NOTE: Must have Excellent Verbal and Written Communication skills in English - Looking for an Immediate Joiner. Job Role: Customer Support Associate Interview Mode: F2F Preferred candidate profile: Excellent communication skills and written skills. The candidate's prime role will be assisting customers through Emails. Candidates who are in Chennai Location alone. Required only immediate joiners and somebody who are within 30KM radius of distance. Looking for both Freshers & Experienced candidates, 1-3 years Highest Qualification: + 2 / Diploma for 3 years/ Graduates in any stream with no backlogs. Rotational Shift Timings with 2 days of weekly offs. It is Work from Office! Candidates who suit the above requirement, please step in for a walk-in interview to office.Mention "Sharon Subi HR" on the top of your resume. If you are interested, kindly call or share your resumes to 9092062995 / 9042521047(Sharon Subi) Location - Gateway Office Parks, A1, GF, 16, Grand Southern Trunk Rd, Perungalathur, Tamil Nadu 600063Interview Timings: 10:00 AM To 2 PM.

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.. The Community You Will Join. As a member of the Airbnb Customer Support team, you'll play a vital role as a Resolution Specialist within the volume tiers. Resolution Specialists serve as our initial point of contact, addressing community inquiries and concerns. Our community relies on us for:. Accessible support that’s easy to find. Faster resolution, preferably first time. A team that’s there for them in times of urgent need. Support that’s built around them. The Difference You Will Make. Provide courteous and efficient service to the worldwide Airbnb community. Be a first point of contact to handle and resolve customer complaints. Respond professionally to inbound and outbound phone calls, emails, messages, including any urgent situations. Identify and escalate issues appropriately. Compose thoughtful and accurate messages or customize prepared responses to customer emails. Utilize available resources to research and troubleshoot problems effectively. Investigate from the existing knowledge resources to provide resolution. Mediate situations between users with empathy and fairness. Monitor and control numerous concurrent tasks in tandem. Be ambassadors embodying knowledge, empathy, and accountability. Proactively strive to meet targets and goals independently. A Typical Day. Job Family : Operations (Resolutions). Inbound and outbound calling process, messages and email support. Resolving customer queries in a timely manner. 24x7 shifts with rotational week offs, primarily supporting North America time zones. Navigate competing priorities in all kinds of environment. Job location: Gurgaon. Your Expertise. Graduate with minimum 2 years of international voice process experience in a contact center/BPO. Knowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies. Ability to manage sensitive customer information. Knowledge of functional key performance metrics related to customer experience. Other Requirements. Internet: Minimum 10 Mbps high-speed internet on the laptop for seamless work and virtual meetings.. Workspace: Quiet, private area free from interruptions; no shared/public spaces allowed.. Furniture & equipment:. Ergonomic chair, desk, and proper lighting for comfortable, focused work. Cameras must be on during meetings unless otherwise stated.. Only using Airbnb issued hardware and software including noise canceling headsets, laptop etc.. Approved locations:. Hiring/Training and Nesting in the Airbnb Office; satisfactory performance is required for work from home post the initial training and nesting period.. Work from designated home office setups in Delhi/Gurgaon only. Our Commitment To Inclusion & Belonging. Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.. Show more Show less

Independently resolve tickets within TAT and maintain quick FRT. Share timely updates with clients, attend daily meetings, complete routine tasks, update the knowledge base, boost platform usage, and attend regular training.

Urgent Hiring For "Banking Operations Executive" Email process Experience - Minimum 1 year of Email process Shift- Day shift Immediate joiners preferred Package - 3 LPA - 3.5 LPA HR Krapanahi :91117 62733

Handling Buyer Messages & Escalations (All Platforms)Final Escalation Resolution: Address and resolve cases that cannot be handled at L1, including legal concerns, product complaints, and disputes. Platform-Specific Compliance: Ensure all responses adhere to platform-specific guidelines (Amazon, Flipkart, Tata Cliq, D2C, etc.) to prevent penalties.Critical Query Handling: Manage high-priority cases related to product defects, delivery failures, compensation requests, and reputational risks.Decision-Making Authority: Approve refunds, replacements, or goodwill gestures where necessary, balancing customer satisfaction and business impact.Root Cause Analysis: Identify patterns in escalations and recommend process improvements to reduce future complaints.Key Metrics:Escalation Resolution Time: 12 hours for critical cases, 48 hours for non-critical cases. Customer Satisfaction Score (CSAT): Target 90%.First Contact Resolution (FCR): 80% of L2 cases resolved without further escalation.2. Order Defect Rate (ODR) & Customer Satisfaction ManagementODR Tracking & Risk Mitigation: Monitor key metrics (negative feedback, A-to-Z claims, return disputes, refunds) across all platforms.A-to-Z Claims & Chargeback Handling: Provide final responses with evidence-backed justifications to minimize claim losses.Negative Feedback Removal: Work with marketplace teams and customers to address and remove unjustified negative feedback.Process Improvement & Prevention: Collaborate with internal teams (logistics, product, quality) to reduce order defects and enhance customer experience. Key Metrics:ODR Rate: Maintain (Amazon Standard).Negative Feedback Rate: 2% per platform.A-to-Z Claim Resolution Time: 3 business days.3. Coordination & ReportingCross-Functional Collaboration: Work with managers, logistics, and product teams to drive resolution for all concernsAccount Health Management: Ensure compliance with marketplace policies to maintain seller ratings and avoid penalties.Reporting & Insights: Provide detailed reports on escalations, ODR trends, and customer sentiment analysis to improve CX strategies. Note : Its six days of work, and weekends will involve working with a rotational day off. Key Metrics:Compliance Rate: 100% adherence to platform guidelines.Escalation Reduction Rate: 40% decrease in repeat escalations per quarter.

Greetings from Sutherland ! Role & responsibilities: We are hiring for Customer Support International Non-Voice Process for world's largest e-commerce site. We are looking for freshers and tenured candidates who want to build their careers in the customer service domain by having excellent communication and written skills. NOTE: Must have Excellent Verbal and Written Communication skills in English - Looking for an Immediate Joiner. Job Role: Customer Support Associate Interview Mode: F2F Preferred candidate profile: Excellent communication skills and written skills. The candidate's prime role will be assisting customers through Emails. Candidates who are in Chennai Location alone. Required only immediate joiners and somebody who are within 30KM radius of distance. Looking for both Freshers & Experienced candidates, 1-3 years Highest Qualification: + 2 / Diploma for 3 years/ Graduates in any stream with no backlogs. Rotational Shift Timings with 2 days of weekly offs. It is Work from Office! Candidates who suit the above requirement, please step in for a walk-in interview to office. Mention "Tamizharasi" (Non Voice ) on the top of your resume. If you are interested, kindly call or share your resumes to 8056522976(Tamizharasi). Location - Gateway Office Parks, A1, GF, 16, Grand Southern Trunk Rd, Perungalathur, Tamil Nadu 600063Interview Timings: 10:00 AM To 2 PM. Note: Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com