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7.0 - 11.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Banking, Financial ServicesTraining Needs Analysis (TNA)Microsoft Office SuiteWritten and verbal communicationAbility to establish strong client relationshipCollaboration and interpersonal skillsStrong analytical skillsAbility to perform under pressure Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 6 days ago
1.0 - 3.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Agility for quick learningAdaptable and flexibleAbility to work well in a teamWritten and verbal communicationCollaboration and interpersonal skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 6 days ago
7.0 - 11.0 years
4 - 7 Lacs
Mumbai
Work from Office
Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processYou will be responsible for Instructor led training which is the practice of training either individuals or groups and designing learning material. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)Microsoft Office SuiteBanking, Financial ServicesWritten and verbal communicationAbility to establish strong client relationshipCollaboration and interpersonal skillsStrong analytical skillsAbility to perform under pressure Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 6 days ago
0.0 - 3.0 years
2 - 2 Lacs
Noida, Ghaziabad
Work from Office
Hi Jobseekers, Greetings from ShiningStarsITPL! We are hiring for Noida location. Any Undergraduate/Graduate who has excellent communication in English can easily apply. Location - Noida,Sector - 62 Process - Chat Process Profile - Customer Service Executive Working - 5.5 days Shift - Rotational Shifts Salary - For Fresher - 18 k ctc For Experience - 23k ctc. 4k Quarterly bonus Roles and Responsibilities Handle customer queries through chat support, email support, and non-voice processes. Provide accurate and timely resolutions to customers' issues. Maintain a high level of professionalism and courteousness in all interactions with customers. Collaborate with team members to achieve process goals and objectives. Ensure compliance with company policies, procedures, and regulatory requirements. Desired Candidate Profile 0-4 years of experience in BPO industry or related field (preferably). Graduate fresher or experienced candidate from any stream except technical background. Excellent communication skills in English language (written & spoken). Ability to work on rotational shifts including night shifts as per business needs. If you are interested can easily connect with me on mentioned number below -7355126736(Ishwari sonker). Thanks & Regards, Ishwari sonker Hr Executive ShiningstarsITPL
Posted 6 days ago
1.0 - 6.0 years
3 - 3 Lacs
Bangalore/ Bengaluru
Work from Office
We are Hiring for Non voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @8105833817 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.
Posted 6 days ago
1.0 - 6.0 years
3 - 3 Lacs
Bangalore/ Bengaluru
Work from Office
We are Hiring for Non voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @8105833817 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.
Posted 6 days ago
1.0 - 5.0 years
4 - 4 Lacs
Hyderabad
Remote
Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com !!!Thanks & Regards HR TEAM!!!
Posted 6 days ago
1.0 years
3 - 4 Lacs
Gurugram
Work from Office
Job Title: Customer Support Executive Email Support Company: Coolboots Media (Backed by Times Internet) Location: Gurgaon Experience: Minimum 1 year Job Type: Full-time Job Description: We are looking for a Customer Support Executive to handle customer queries via email for our product Outspark. You will be responsible for responding to customer issues, resolving complaints, and ensuring a smooth customer experience. Key Responsibilities: Respond to customer emails in a timely and professional manner Understand customer concerns and provide accurate solutions Coordinate with internal teams to resolve queries Maintain records of customer interactions Requirements: Good written communication skills Basic computer knowledge Ability to handle multiple emails efficiently Prior experience in customer support is a plus Benefits: Getting a chance to develop hands-on professional experience working for a AI powered platform Free Lunch Free medical Insurance Opportunities for career growth and advancement within a rapidly growing company. Comprehensive training and ongoing support to help you succeed in your role.
Posted 6 days ago
1.0 - 6.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Greetings From Scorelabs Inc ! Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Required Candidate profile 0 - 1 year of chat or customer support, escalation experience in a B2B, B2C process Excellent verbal and written communication skills in English. Call Hr Akhila - 9121246597
Posted 6 days ago
3.0 - 4.0 years
2 - 4 Lacs
Visakhapatnam, Surat
Work from Office
As a Store Manager at Duroflex, youll be the face of our brand at the store level. Youll lead the team, drive sales, and create an environment that reflects our brand values comfort, trust, and innovation. If youre passionate about retail and love making people feel at home (literally), this role is for you! Roles and Responsibilities Manage day-to-day store operations and ensure smooth functioning. Drive sales performance by motivating and mentoring the store team. Deliver exceptional customer service in line with Duroflexs brand promise. Monitor inventory levels and coordinate with backend teams for stock planning. Ensure visual merchandising standards and brand guidelines are maintained. Analyze sales data and implement strategies to improve store performance. Handle customer queries, feedback, and escalations efficiently. Train and develop store staff to maintain high levels of service and product knowledge. What will you GET while at Duroflex? A supportive and inclusive work environment. Avenues for vertical/horizontal and cross-functional career growth. Competitive salary and benefits package.
Posted 6 days ago
2.0 - 5.0 years
1 - 4 Lacs
Gurugram
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Hiring for Customer Service Voice process - Gurgaon In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern. Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies. Reproduce customer issues and escalate product bugs. Provide excellent customer service to our customers. You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment. Qualifications we seek in you Minimum qualifications Graduate (Any Discipline) Minimum 18 months of relevant experince is required. Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing /understanding skills Analytical skills with customer centric approach You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training
Posted 6 days ago
1.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Key Responsibilities: Engage with website/app visitors via live chat to drive sales and convert leads. Understand customer needs and recommend appropriate products or services. Provide real-time support, answer inquiries, and resolve concerns in a professional manner. Follow up with leads and nurture prospects through the sales funnel. Collaborate with internal teams (Marketing, Support, Product) to relay customer feedback. Maintain accurate records of customer interactions and transactions in CRM systems. Stay updated on product knowledge, promotions, and industry trends. Identify and address hesitation or objections during the buying journey to improve conversion rates. Follow up with abandoned cart users and high-intent browsers to recover sales. Call customers when necessary to facilitate purchase decisions or clarify details that are not easily conveyed via chat Meet daily/weekly conversion targets and chat KPIs. Required Qualifications & Skills: Minimum [1+ year] of experience in handling sales chat Experience with CRM tools and Chat systems Strong Selling skills with a problem-solving mindset. Good typing speed and Multitasking capability. Ability to handle high volumes of concurrent chats. Flexibility to work in shifts including weekends or holidays. Minimum 1 year experience in the Customer Support role Great Written & Verbal Communciation Skills
Posted 6 days ago
0.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Walk-In drive for Content Moderation roles || Hyderabad location on 25th June 2025 Walk-In Date: 25-JUNE-2025 Walk-in Timings: 11:30 am -12:30 pm Walk-in venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049 Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: English Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Fluent in English Language Note: Please carry below documents with you: 3 copies of updated resume 3 Passport size photographs Original Aadhar card 2 copies of Aadhar card Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 6 days ago
0.0 - 5.0 years
0 - 2 Lacs
Bengaluru
Work from Office
Role & responsibilities Key Responsibilities: Monitor and manage high volumes of inbound and outbound emails related to telecom services such as billing, service activation, complaints, technical support, and promotions. Respond promptly to customer inquiries, ensuring accurate and clear communication. Categorize and prioritize emails based on urgency and nature of requests. Coordinate with technical, sales, and support teams to resolve customer issues efficiently. Maintain detailed records of email communications and customer interactions in CRM or email tracking systems. Escalate unresolved issues to appropriate departments or higher management. Assist in drafting email templates and standard operating procedures (SOPs) for common queries. Ensure compliance with telecom regulations and company policies in all email communications. Generate reports on email process metrics such as response time, resolution time, and customer feedback. Continuously improve email communication workflows and processes. Understanding of telecom products, services, and terminology is an advantage. Excellent communication and interpersonal skills Candidates with a B.Com, B.B.A, B.A , or any Postgraduate degree and experience in Customer Support are welcome to apply. Please bring the original physical copy of any of your identification documents for verification. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 6 days ago
0.0 - 3.0 years
0 - 2 Lacs
Hyderabad
Work from Office
Roles and Responsibilities Listening to customers concerns and handling the customer complaints and returns through , email and chat. Giving detailed explanations of services or products. Required Skills Candidate should be excellent in verbal communication skills Should have good nonverbal communication skills Looking for typing speed of 35WPM 90% Accuracy Good to have customer handling skills Should have good knowledge on customer support Graduates & Undergraduates can also apply Should be flexible to work from office and night shifts For more details Contact Sannidhya- Mobile No:8919753531 (12PM-6PM) Role & responsibilities Preferred candidate profile
Posted 6 days ago
0.0 - 2.0 years
1 - 3 Lacs
Gurugram
Work from Office
Job Title: Chat Process Associate Location: [City Name -Gurugram, Haryana] Work Mode: Work from Office Job Type: Full-Time | Permanent Job Description: We are hiring Chat Process Executives for our upcoming joining batch. Candidates must be customer-oriented and ready to work in a fast-paced BPO/chat support environment. Eligibility Criteria: Education: 12th Pass / Undergraduate / Graduate Experience: 0-2 year (Freshers & experienced both can apply) Roles & Responsibilities: Handle customer queries via chat in a timely and professional manner Provide product/service information clearly and accurately Troubleshoot issues and resolve complaints Maintain customer records and communication logs Work in rotational shifts as required Key Skills Required: Chat Process, Customer Support, Customer Service, Typing Speed, Communication Skills (Hindi & English), Basic Computer Knowledge, Problem Solving, Fresher Friendly, Customer Handling, BPO, Non-Voice Process Salary Range: up to 3.50 lpa Perks & Benefits: Monthly Incentives up to 2,000 Professional growth and training Supportive team environment Stable career in customer experience interested candidates can share your resume on mob-9555373856 (HR Rudra)
Posted 6 days ago
1.0 - 6.0 years
3 - 3 Lacs
Bangalore/ Bengaluru
Work from Office
We are Hiring for Non voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @8105833817 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.
Posted 6 days ago
1.0 - 4.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Hiring for Non voice chat process Graduate or undergraduate with min 6 months exp can apply 5 days working Rotational shift cab provided immediate joining Sal 3.5 lpa-5.3 lpa walk In Interview Call : HR Lavanya- 9611701014(WhatsApp or Call )
Posted 6 days ago
1.0 - 5.0 years
3 - 3 Lacs
Bangalore/ Bengaluru
Work from Office
We are Hiring for International voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @6364803282 / 6364833816 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.
Posted 6 days ago
1.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
HI Warm Greetings, Hiring: Banking Process Non-Voice (Day Shift) Location: Bengaluru, Karnataka Position Type: Full-Time Work Schedule: 6 days a week Shift Timing: Day Shift Experience Required: Minimum 1 year in customer support Education: Graduation (Any Stream) Role Overview We are seeking dedicated professionals to join our Banking Non-Voice Process team. In this role, you will assist customers with their banking-related inquiries through written communication channels. Key Responsibilities Respond to customer queries related to: Account information Debit/Credit card issues Loan inquiries and interest rates Provide accurate and timely information to customers via chat and email. Maintain detailed records of customer interactions. Collaborate with internal teams to resolve complex issues. Candidate Requirements Bachelor's degree in any discipline. Minimum of 1 year experience in customer support. Excellent written communication skills in English. Strong logical reasoning and problem-solving abilities. Proficiency in using computers and familiarity with banking terminologies. Perks & Benefits Fixed day shift Opportunity to work with a leading banking institution. Professional growth and development opportunities. Supportive work environment.
Posted 6 days ago
0.0 - 2.0 years
1 - 2 Lacs
Hyderabad
Work from Office
Job Overview: We are hiring experienced International Customer Support Executives to handle customer queries via chat & email for a global client. The ideal candidate will have prior experience in international chat & email support, excellent communication skills, and a customer-first attitude. Key Responsibilities: Handle customer queries and issues via live chats & emails in a professional and timely manner. Provide accurate, valid, and complete information by using the right tools and resources. Maintain customer satisfaction by providing excellent service and support. Escalate unresolved issues to the appropriate internal teams. Meet individual and team performance targets and KPIs. Work collaboratively in a team environment with flexibility to adapt to different shifts. Requirements: Minimum 6 months of experience in an international customer support. Excellent written English communication skills. Ability to multitask and manage multiple chats conversations simultaneously. Strong problem-solving skills and attention to detail. Reliable internet connection and a quiet working environment for remote work. Must be based in Hyderabad, India
Posted 6 days ago
0.0 - 3.0 years
1 - 3 Lacs
Ghaziabad
Work from Office
About The Company : Synergistic IT is an IT/Software company, located in California USA for 12 years. Synergistic IT three major areas of business include the following Software Development IT skills Enhancement IT Staffing Its subsidiary company as Synergistic Compusoft Pvt Ltd is located in Ghaziabad U.P Role Description This is a full-time Work from office role(Night shift) for a International Customer Care Professional(Blended Process) The Customer Care Professional will be responsible for ensuring customer satisfaction, providing customer support via Chat & Email, utilizing analytical skills, effective communication, and delivering exceptional customer service. Qualifications Customer Satisfaction and Customer Support skills Analytical Skills Strong Communication skills (Written) Experience in Customer Service Ability to multitask and prioritize Problem-solving abilities Attention to detail Previous experience in a similar role is a plus(1.5+ years) This role will be 20% voice & rest will be Non-Voice. Excellent Written English is mandatory. Skill Required: - Excellent Written English Skills mandatory - Email Drafting - Verbal English - MS-Office, Outlook, Excel etc. - Good Typing speed -Problem solving skills Benefits: Fixed Salary : Depends on candidature (Up to 30k) Benefits: 3,000 INR Food Allowances per month (After completion of 1 month onward) Work Location : Synergistic Compusoft Pvt Ltd. C-52 A RDC Rajnagar Ghaziabad Timings: 8:30 pm- 5:30 am (Fixed Night Shift) Fixed Week off : Sat and Sun Company Website - www.synergisticit.com Company's LinkedIn profile - https://www.linkedin.com/redir/redirect?url=https%3A%2F%2Fsynergisticit%2Ecom%2F&urlhash=rKyX&trk=about_website
Posted 6 days ago
1.0 - 5.0 years
5 - 6 Lacs
Kolkata
Work from Office
Roles and Responsibilities We are up with the requirement of Sr. Associate 1 year of mandate experience into international voice Share your cv to HR SOURAV - 8420958306 EXCELLENT ENGLISH IS A MUST. COMPLETE NIGHT SHIFT- WORK FROM OFFICE ONLY 5 days working , 2 days week off EXCELLENT ENGLISH ONLY ONLY GRADUATES CAN APPLY TOO. CANDIDATES WHO CAN SPEAK IN EXCELLENT ENGLISH SHALL ONLY APPLY. LOCATION - Kolkata FLUENCY IN ENGLISH IS MANDATORY. IMMEDIATE JOINERS ONLY CANDIDATES RESIDING WITHIN 20 KILOMETERS AROUND SECTOR 5 CAN ONLY APPLY! AGE LIMIT - 30 Required Candidate profile SHOULD BE A 12TH PASS SHOULD BE ABLE TO COMMUNICATE IN ENGLISH FLUENTLY IMMEDIATE JOINERS REQUIRED Share your cv to HR SOURAV - 8420958306
Posted 1 week ago
1.0 - 5.0 years
4 - 5 Lacs
Hyderabad
Remote
Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com !!!Thanks & Regards HR TEAM!!!
Posted 1 week ago
1.0 - 6.0 years
3 - 3 Lacs
Bangalore/ Bengaluru
Work from Office
We are Hiring for International voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @9606523804 / 9606553812 / 9606521172 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.
Posted 1 week ago
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