1486 Email Support Jobs - Page 49

PositionCustomer Interaction Executive (International Process)LocationMumbaiCompany nameBDS Services Pvt Ltd.Websitewww.bdsserv.com Introduction BDS Services Pvt Ltd, a professional B2B database management company. HQ Located in Mumbai, India and having branch offices in London & Amsterdam. Founded in 2009, BDS is a reliable organization in providing back office administrative services such as Online and Offline data entry services, Data processing, Data conversion, Data Validation, List Buildup (Bespoke Data Creation), Web Research/Data Mining and Controlled Circulation Services. BDS has been committed to provide outsourcing solutions across a wide range of platforms and technologies at competitive prices, excellent customer support and quality of deliverable's. Our company has always been driven with the aim of forging long-term relationships with our clients by delivering services that are accurate, comprehensive, cost-effective and efficient. We have always aimed at implementing the positive aspects of our experience in our services.About The Role :- Gathering requisite data/information via Primary research (On Call).- Ability to use keywords wisely when doing internet research.Requirement :- Position - Customer Interaction Executives (Only Male Candidates)- Timing- Night Shift- 7pm to 4am /8pm to 5am- Typing Speed - Above 20- Skills - Good computer skills with good hand with Internet surfing & Excellent communication- Week off- Saturday, SundayNote - We would prefer people who will be willing to work in Night shifts. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

We are looking for customer delight experts for our contact center. About The Role : 1. Answering customer calls and providing them all required information 2. Helping customers and resolving their complaints 3. Cross-selling 4. Emailing, Outbound and Inbound calling Requirements: 1. Under graduate/graduate 2. Excellent English and Hindi communication skills 3. Comfortable to work in rotational shifts (day time) 4. Freshers & experienced can apply

About The Role : What do I need - Good communication skills - Fair analytical skills - Energetic - Operational excellence - Experience up to 2 years Customer Chat Support Specialist - Startup Experience Required - Graduate What will I be doing - Enhance Customer Experience Via Delight Channels - Respond to customer queries in a timely and accurate way, via chat Identify customer needs and help customers use specific features - Inform customers about new features and functionalities - Data Maintenance & Reporting Tech Stack & Tools : - Excel - Freshdesk of Similar Tool - Data Studio or Similar Tool (Slight Knowledge) Language - Tamil - English This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

- Responding to customer support inquiries as quickly and accurately as possible via phone, chat and email. - Addressing prospective customers and suggesting to them range of products fitting in to his current requirement. - Manage, track customer concerns to ensure accuracy, and timely arrival of online orders (customer account management). - Actively involved in pre-sales, sales, post-sales support which includes answering questions (includes product selection, usage, and troubleshooting), processing returns, order changes, delivery estimates, payments and other functions related to online orders. - Documenting order/Product issues, providing customer feedback and generating summarized reports to concerned Departments. - Proactively manage and maintain high customer satisfaction.- Communicate and coordinating with other internal Operations, - Flexible with 24x7 working (with weekends working.)- Maintain the set SLAs / TATs while responding to the customers. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Position Customer Support Executive Location Bangalore - MSR North Tower- Next to Manyata Tech park Employment type Job type Full time Profile Summary : - We are Looking for Customer Care Executives. S/He will handle customer service inquiries and problems associated with the servicing of company's client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service Primary Job Responsibility : - Understands the various computer screens and how to utilize them effectively - Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff - Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance - Adheres to all company and specific Contact Center policies and procedures - Completes any work as assigned by Management Education and Essential Experience : - 6 months BPO or Travel experience - Bachelor's Degree or Undergraduate dropouts - Excellent Written and spoken communication, business technical writing - Computer Skills - ability/experience using computer applications - Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) - Open to work in a blended environment(Voice &Chat/Email) Key Enablers : - Strong process orientation - High energy, High Integrity & Work Ethics - Strong interpersonal skills & ability to communicate effectively - Strong problem solving skills. Accolades : - We train New Joiners on GDS (Amadeus). This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

- We are a team of professors and technologists determined to disrupt the world of fashion to bring a world-class end-to-end solution for brands, retailers, and enterprises to eliminate supply chain inefficiencies and bring more value to customers. We are building a state-of- the-art product by using cutting-edge computer vision and AI technology to help brands reduce returns and increase online conversion. Role Senior Customer Service Executive Responsibilities - Cultivating relationships with potential and existing clients, arranging meetings, and fostering rapport. - Addressing customer inquiries across multiple channels (email, chat, phone). - Maintaining an in-depth understanding of our products/services for accurate customer support globally and can do upsell & cross-sell. - Enhancing customer value and acquiring new clients. - Contributing to creating quotes and proposals for clients. - Collaborating with the development team to resolve issues, conduct demonstrations, and explore upselling opportunities. Requirements - Bachelor's Degree is essential and Must have a minimum of 4 years of customer service experience in dealing with international customers. - Proficiency in English, both written and verbal. - Availability for international hours, specifically in the North American time zone (remote work). - Friendly, outgoing demeanour. - Familiarity with social media platforms and tools. - Adaptability and strong task prioritization skills. - Leadership qualities with the ability to take initiative. Experience - Minimum of 4 years in Customer Service; preference for candidates from banking or SaaS backgrounds. Qualifications The ideal candidate holds a degree and excels in communication skills, both written and verbal. Interested candidate can share their resume or free to call on +91 89209 00802. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Rocketflyer is looking for people, who love to solve customers problems to join its Support team as a Sales Support Engineer. Individuals joining in this role at Rocketflyer are supposed to grow into becoming an Onboarding Consultant and over the years become Customer Success professionals.- The Right Candidate Will Front end our omni-channel support center by handling inbound calls, help requests on chat support channel or tickets created in our support system.- Understand our business management platform (Rocketflow) and how customers use it to be able to empathize with customers issues and provide resolution- Be responsible to meet our issue resolution benchmarks- Demonstrate visible difference in product knowledge every month- Create and share Adoption Summary reports for key accounts- Good communicator with ability to express technical concepts clearly.- Good Command on MS Excel, MS Power Point and MS Word- Can understand client query.- Problem Solving, Technical and Analytical Skills.- Product configuration, Documentation, Testing Bug Issues, Usability Testing.Top characteristics and traits of a successful CSE :- Has passion for solving customers issues, not leaving anything open and one who enjoys customers appreciation- Soft yet clear communicator of English and Hindi language- A thirst for knowledge and growth in a start-up environment- Flexibility - Run Rocketflyer platform as an administrator acting like a customers extended team- Handle requests related with data setup and user management- Perform audit activities on visual and textual feedback provided by field teams based on certain guidelines- Run various MIS reports and share it with various customer teamsEligibility :- 2+ years of experience in the Customer Support domain.- Experience in ERP Support is a must- Preferably IT educational background of BCA, MCA, BIT, MBA IT or Engineering This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

For the role of Email blended process with international clients. Below are the requirements for the candidates: - Minimum 1 year of Experience in international calling background. - Good email etiquette. - Good English command. - Should be okay with rotational shifts. - Male Candidates only. NOTE Rotational Shift /Immediate joiner preferred kindly share your updated cv or contact on 8591920391 This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Profile Summary : We are looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of company's client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service. Primary Job Responsibility : - Understands the various computer screens and how to utilize them effectively - Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff. - Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance. - Adheres to all company and specific Contact Centre policies and procedures - Completes any work as assigned by Management Education and Essential Experience : - 6 months BPO or Travel experience - Graduate/Undergraduate - Excellent Written and spoken communication, - Computer Skills ability/experience using computer applications - Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts) - Open to work in a voice environment Key Enablers : - Strong process orientation - High energy, High Integrity & Work Ethics - Strong interpersonal skills & ability to communicate effectively - Strong problem solving skills. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Customer Service Executive NIGHT SHIFT Male candidates only Key Responsibilities 1. Assist Buyers with Order Status: Retrieve and update order information accurately and efficiently. Provide buyers with real-time updates on their order status, including tracking information, shipment details, and estimated delivery times. Resolve any issues related to order tracking, delivery delays, or missing items by coordinating with the appropriate teams. 2. Attend Incoming Calls: Answer incoming calls in a timely and professional manner. Listen actively to buyer concerns and inquiries and provide appropriate solutions or escalate to the relevant department, if necessary. Maintain a friendly and customer-centric approach while handling calls. 3. Resolve Buyer Queries: Respond promptly to buyer inquiries via email, call, and chat channels. Provide accurate and helpful information to address buyer concerns, product inquiries, and service-related issues. Demonstrate empathy, patience, and professionalism while addressing buyer concerns. 4. Handle Return Cases: Process return requests efficiently and accurately. Assist buyers in understanding the return process, including providing information on return policies, procedures, and any required documentation. Coordinate with relevant departments to ensure smooth and timely return processing. 5. Maintain Customer Service Standards: Ensure adherence to established customer service standards and protocols. Strive to exceed customer expectations by delivering exceptional service experiences. Continuously develop product knowledge and stay updated on company policies and procedures. Qualification- Any Graduate / HSC passed with relevant experience (Min 6 months). This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

We are a team of professors and technologists determined to disrupt the fashion world to bring a world-class end-to-end solution for brands, retailers, and enterprises to eliminate supply chain inefficiencies and bring more value to customers. We are building a state-of-the-art product by using cutting-edge computer vision and AI technology to help brands reduce returns and increase online conversion. RoleSenior Customer Service Executive Job Responsibilities: - Cultivating relationships with potential and existing clients, arranging meetings, and fostering rapport.- Addressing customer inquiries across multiple channels (email, chat, phone).- Maintaining an in-depth understanding of our products/services for accurate customer support globally and can do upsell & cross-sell.- Enhancing customer value and acquiring new clients.- Contributing to creating quotes and proposals for clients.- Collaborating with the development team to resolve issues, conduct demonstrations, and explore upselling opportunities.- Knowledge of SAAS. Experience: Minimum of 4 years in Customer Service; preference for candidates from banking or SaaS backgrounds. Qualifications: The ideal candidate holds a degree and excels in communication skills, both written and verbal. Interested candidate can share their resume or for free call on +91 89209 00802. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 23rd May 2025 (Wednesday) || Ahmedabad Location Date: 23-May-2025 MS Teams meeting ID: 483 053 616 279 3 MS Teams Passcode: nh6AE6TW Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi+English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) **Note: Please keep your E-Aadhar card handy while appearing for interview. Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Executive/Senior Executive Key Responsibilities 1. Assist Buyers with Order Status : - Retrieve and update order information accurately and efficiently. - Provide buyers with real-time updates on their order status, including tracking information, shipment details, and estimated delivery times. - Resolve any issues related to order tracking, delivery delays, or missing items by coordinating with the appropriate teams. 2. Attend Incoming Calls : - Answer incoming calls in a timely and professional manner. - Listen actively to buyer concerns and inquiries and provide appropriate solutions or escalate to the relevant department, if necessary. - Maintain a friendly and customer-centric approach while handling calls. 3. Resolve Buyer Queries : - Respond promptly to buyer inquiries via email, call, and chat channels. - Provide accurate and helpful information to address buyer concerns, product inquiries, and service-related issues. - Demonstrate empathy, patience, and professionalism while addressing buyer concerns. 4. Handle Return Cases : - Process return requests efficiently and accurately. - Assist buyers in understanding the return process, including providing information on return policies, procedures, and any required documentation. - Coordinate with relevant departments to ensure smooth and timely return processing. 5. Maintain Customer Service Standards : - Ensure adherence to established customer service standards and protocols. - Strive to exceed customer expectations by delivering exceptional service experiences. - Continuously develop product knowledge and stay updated on company policies and procedures.Qualification Any Graduate / HSC passed with relevant experience (Min 6 months) This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Role & responsibilities Preferred candidate profile What Were Looking For: Candidates with basic computer knowledge Good communication skills in Hindi/English Ability to work in a fast-paced environment Freshers and experienced both are encouraged to apply 12th pass, graduates, and undergraduates welcome

*12th/10*3 yr diploma/Any graduate *Fluency in english *International non voice *only fresher *No 2025 *sal-14 take home 16 ctc *Night shift *6days work/1days off *two way cab *Direct walk in *chennai-perungalathur Jeevitha Hr-9940812026/8925733223

Greetings From Scorelabs Inc ! We are looking for candidates with international process experience (preferably from US-based support) in semi-voice roles, including: Email & Chat Support Inbound & Outbound Customer Service Required Candidate profile Graduates & Undergraduates Are fine Solving Customer Queries & Problems ( Email & Chat ) Minimum 3 + Years Exp Required In Any US Process Healthcare Domain Exp Preferred Hr Suvarna - 9502739374

WORK FROM OFFICE Hi, We are hiring for a International Chat Process in Mohali Job Description: - Provide splendid customer services to customers in a friendly and courteous manner at all times. - Adherence to quality and compliance guidelines. - Ability to take quick decisions and respond to Customer inquiries and ensuring that the Customer's Issues are attended promptly and all their concerns are resolved immediately.. - Customer service background. - Able to work in 24/7 environment. Qualification: Graduates and Undergraduates available (Full time Degree students not eligible only distance course students) Other Requirements: - Strong Interpersonal, Communication and Listening Skills. - Must possess Excellent Verbal Communication. Experience: Fresher Eligible Salary - 35k ctc Shift :Rotational shift Work Days: 5.5 days working with Rotational week offs. To get your interview scheduled, Call or Whatsapp: *Pragya 9893981658 or you can share your resume in whatsapp on the above numbers with Subject International Chat Process for ITES. (Exceptionally good comm skills required) *No registration fee* Regards, Pragya KVC CONSULTANTS LTD

Hiring for International Voice Process (Inbound/Outbound)/Chat Customer Service Fresher / Experience both can apply. Excellent comms required Salary 18k-40k Inhand Night shifts 5 days working Call/WhatsApp Aarti - 9311344842 Required Candidate profile Candidate must have excellent verbal and written skills. Must be comfortable with night shifts Fresher with excellent communication skills are most welcomed. Perks and benefits Both side cab + INcentives

Hiring for International Voice Process (Inbound/Outbound)/Chat Customer Service Fresher / Experience both can apply. Excellent comms required Salary 18k-40k Inhand Night shifts 5 days working Call/WhatsApp Anshul - 9990035672 Required Candidate profile Candidate must have excellent verbal and written skills. Must be comfortable with night shifts Fresher with excellent communication skills are most welcomed. Perks and benefits Both side cab + INcentives

Hiring for International Voice Process/Chat Customer Service Fresher / Experience both can apply. Excellent comms required Salary 18k-40k Inhand 2500-3500 MIV Night shifts 5 days working Ishant - 9990035670 Call/WhatsApp Kajal-9910987549 Required Candidate profile Candidate must have excellent verbal and written skills. Must be comfortable with night shifts Fresher with excellent communication skills are most welcomed. Perks and benefits Both side cab + INcentives

We're Hiring: Support Executive (FASTag Services Operations) Job ID: SE/OPR/APR25 Company: Akova Fintech Solutions Private Limited Location: 18 Rabindra Sarani, Poddar Court Building, Gate No: 3, 3rd Floor, Room No: U, Kolkata 700001 Salary: As per candidature (competitive and experience-based) Work Mode: Hybrid – Work from Office & Work from Home About Akova: Akova Fintech Solutions Pvt. Ltd. is a leading fintech company specializing in FASTag services, delivering innovative, seamless toll payment solutions across India. We're expanding and looking for motivated individuals to join our growing Operations Support Team. Role Overview – Support Executive (FASTag Services): As a Support Executive, you’ll be the first point of contact for our customers, assisting them with FASTag-related queries through phone, chat, and email. You’ll play a key role in ensuring smooth user experience, issue resolution, and service education. Responsibilities: Respond to customer queries via phone, chat, and email. Assist with FASTag account issues, transaction disputes, and service interruptions. Educate users on new features, policies, and processes. Guide customers through troubleshooting and self-service steps. Ensure timely resolution and maintain follow-up on open tickets. Accurately document customer interactions and feedback. Preferred Skills & Qualifications: Strong communication skills (verbal & written). Ability to manage multiple queries in a fast-paced environment. Preferred Knowledge: SQL Python Advanced Excel Problem-solving mindset with a customer-first approach. Freshers welcome – training will be provided. Work Details: Rotational Shifts (Details shared during interview) Hybrid Role – Work from Office and Work from Home flexibility High-visibility operational role with impact Why Join Akova? Training and mentorship provided Opportunity to grow in the fintech sector Friendly and collaborative work culture Flexibility and career advancement opportunities Apply Now: Send your updated CV to: pratik.ghosh@akova.in Contact: 9147067841

Role : Process Specialist Experience : 1 - 2 years Location: Visakhapatnam Essential Functions: Good knowledge of telecommunications/utility and invoice processing Ability to handle client chats and emails Basic understanding of the billing process Proficiency in MS Office Flexibility with shift timing Good typing skills

Designation: Process Associate and Trainee Process Associate (Fresher) Job location: Chennai (Nungambakkam) Role & Responsibilities: Process data automatically extracted by the online portal of Maatrum Technologies. Review all scanned documents related to a property, as provided by the bank, to identify relevant information. Collate relevant records from online sources (websites) related to the property. Manually extract data from relevant online records and scanned documents pertaining to the property. Utilize the online portal created by Maatrum Technologies to perform the above tasks. Work in alignment with the policies of Maatrum Technologies and the bank while performing the above tasks. Maintain the required turnaround time as stipulated by Maatrum Technologies. Preferred Candidate Profile and Qualifications: Fluent in reading and writing the regional language(Tamil) Bachelor's degree in any field. Good written and verbal communication skills in English and Tamil. Ability to work a rotational shift, 6 days a week. Proficient in typing. Open to both male and female candidates. We are looking for a dynamic individual who not only meets the qualifications and experience outlined above but also brings a proactive and solution-oriented approach to the role. If you are excited about joining a forward-thinking company at the forefront of real estate technology

Hiring For Email Process Candidate Eligibility Criteria Education: Graduation & UG with 9 months of exp Experience: Minimum 1 year in a logistics-based BPO environment( Preferred ) or with a premium e-commerce campaign Skill Set: B2 level communication Process Type: Blended Voice, Email & Chat Shifts: 24x7 rotational (Candidates must be comfortable with night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (window: 7 PM – 6 AM) Process Operating Hours: 8:30 AM to 8:30 PM Salary 2.4 LPA to 3 LPA Virtual Interview Thanks & Regards, Milki Bisht- 91 9151206474 Email id – milki.bisht@nlbtech.in

Walk-in Drive for Customer Support Email Process at SMFG India Credit SMFG India Credit is hosting a walk-in recruitment drive for the Customer Relationship Officer (Email Process) position! We are a leading financial services provider and part of the globally recognized Sumitomo Mitsui Financial Group (SMFG). If you have experience in handling customer queries via email, this is your opportunity to join a dynamic team. Date: 23rd May 2025 Time: 11:00 AM to 3:00 PM Job Location: Chennai, Porur Office Timing: 9:30 AM to 6:30 PM Interview Venue: SMFG India Credit Co. Ltd., Commerzone IT Park, Tower B, 1st Floor, Mount Poonamallee Road, Porur, Chennai, Tamil Nadu - 600116 To access the venue, kindly contact Ms. Gayathri Anand at 7304964190 upon arrival for your gate pass. Eligibility: Experienced candidates in handling customer queries via email Must have managed 50+ emails daily Age: 30 years & below Please attend the interview only if you have relevant experience in handling customer queries via email, managing 50+ emails on a daily basis. Job Responsibilities: Respond professionally and efficiently to customer emails Handle inquiries, requests, and complaints with a solution-oriented approach Ensure clear communication to prevent repeat queries Maintain accurate CRM tagging of customer interactions Build trust and strong customer relationships through effective communication Qualifications: Strong written and verbal communication skills Ability to multitask and manage time effectively Bachelor's degree preferred (any stream) 1-2 years of experience in customer service (email support/semi-voice/non-voice) Next Steps: Walk in with a copy of your updated resume Arrive 10-15 minutes before your scheduled time for a smooth check-in process Join Us! Be part of SMFG India Credit, a trusted financial institution with a pan-India presence, serving millions of customers. If you are passionate about customer service and eager to grow in a dynamic environment, we welcome you to attend the walk-in drive! To access the venue, kindly contact Ms. Gayathri Anand at 7304964190 upon arrival for your gate pass.