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0.0 - 3.0 years
1 - 3 Lacs
Sivaganga
Work from Office
Assist customers via calls and emails. Versant 4 level fluency in English + Hindi. Office-based, rotational shifts (7am-12am). PUC minimum qualification. Required Candidate profile Qualification: Any graduate The candidate should be fluent in Hindi and English 6 Days working Rotational Shifts : (7 am - 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Kanyakumari
Work from Office
Assist customers via calls and emails. Versant 4 level fluency in English + Hindi. Office-based, rotational shifts (7am-12am). PUC minimum qualification. Required Candidate profile Qualification: Any graduate The candidate should be fluent in Hindi and English 6 Days working Rotational Shifts : (7 am - 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Nagapattinam
Work from Office
Assist customers via calls and emails. Versant 4 level fluency in English + Hindi. Office-based, rotational shifts (7am-12am). PUC minimum qualification. Required Candidate profile Qualification: Any graduate The candidate should be fluent in Hindi and English 6 Days working Rotational Shifts : (7 am - 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Namakkal
Work from Office
Assist customers via calls and emails. Versant 4 level fluency in English + Hindi. Office-based, rotational shifts (7am-12am). PUC minimum qualification. Required Candidate profile Qualification: Any graduate The candidate should be fluent in Hindi and English 6 Days working Rotational Shifts : (7 am - 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Dindigul
Work from Office
Assist customers via calls and emails. Versant 4 level fluency in English + Hindi. Office-based, rotational shifts (7am-12am). PUC minimum qualification. Required Candidate profile Qualification: Any graduate The candidate should be fluent in Hindi and English 6 Days working Rotational Shifts : (7 am - 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Thanjavur
Work from Office
Assist customers via calls and emails. Versant 4 level fluency in English + Hindi. Office-based, rotational shifts (7am-12am). PUC minimum qualification. Required Candidate profile Qualification: Any graduate The candidate should be fluent in Hindi and English 6 Days working Rotational Shifts : (7 am - 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Vellore
Work from Office
Assist customers via calls and emails. Versant 4 level fluency in English + Hindi. Office-based, rotational shifts (7am-12am). PUC minimum qualification. Required Candidate profile Qualification: Any graduate The candidate should be fluent in Hindi and English 6 Days working Rotational Shifts : (7 am - 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Coimbatore
Work from Office
Assist customers via calls and emails. Versant 4 level fluency in English + Hindi. Office-based, rotational shifts (7am-12am). PUC minimum qualification. Required Candidate profile Qualification: Any graduate The candidate should be fluent in Hindi and English 6 Days working Rotational Shifts : (7 am - 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Tiruchirapalli
Work from Office
Assist customers via calls and emails. Versant 4 level fluency in English + Hindi. Office-based, rotational shifts (7am-12am). PUC minimum qualification. Required Candidate profile Qualification: Any graduate The candidate should be fluent in Hindi and English 6 Days working Rotational Shifts : (7 am - 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Salem
Work from Office
Assist customers via calls and emails. Versant 4 level fluency in English + Hindi. Office-based, rotational shifts (7am-12am). PUC minimum qualification. Required Candidate profile Qualification: Any graduate The candidate should be fluent in Hindi and English 6 Days working Rotational Shifts : (7 am - 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Madurai
Work from Office
Assist customers via calls and emails. Versant 4 level fluency in English + Hindi. Office-based, rotational shifts (7am-12am). PUC minimum qualification. Required Candidate profile Qualification: Any graduate The candidate should be fluent in Hindi and English 6 Days working Rotational Shifts : (7 am - 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Chennai
Work from Office
Assist customers via calls and emails. Versant 4 level fluency in English + Hindi. Office-based, rotational shifts (7am-12am). PUC minimum qualification. Required Candidate profile Qualification: Any graduate The candidate should be fluent in Hindi and English 6 Days working Rotational Shifts : (7 am - 8 pm - Females) (7 am-12 AM - Males) 1 Rotational Off Work from the Office
Posted 1 month ago
1.0 - 6.0 years
1 - 4 Lacs
Bangalore Rural, Bengaluru
Work from Office
Role & responsibilities Provide prompt and courteous customer support through various channels, including phone, email, and chat. • Address customer inquiries, concerns, and issues in a timely and effective manner. • Assist customers with product information, order processing, and issue resolution. • Collaborate with other departments to ensure a seamless customer experience. • Maintain accurate records of customer interactions and transactions. • Stay up-to-date with product knowledge and company information to provide accurate and relevant information to customers. • Identify and escalate priority issues to the appropriate department or individual. • Proactively identify opportunities to improve customer satisfaction and recommend process enhancements. • Follow established procedures for handling different types of customer queries. • Meet individual and team targets for customer satisfaction and response times. • Worked on ticketing system zohodesk, Freshdesk.
Posted 1 month ago
0.0 - 1.0 years
0 - 3 Lacs
Chennai
Work from Office
Greetings from e-care India!!! We are looking for Freshers in International Voice voice: Day shift Job Essentials: Good Communication in English both Oral and Written is mandatory. 10th and 12th should be from English Medium Background. Post Graduates are eligible to attend the Interview. Any UG Graduate can attend the Interview. Candidates having arrears can also attend the interview. Graduation is not mandatory. Candidates with 0-1 yr of experience in BPO (Domestic & International) can also attend. Job Benefits for Voice Sat & Sun Fixed Week-off One Way Cab Drop Facility Available at Free of Cost Dinner at Subsidiary rates. Performance and attendance Incentives. Interested Candidates can Walk-in to below mentioned address between from 10:30 am to 02:30 pm. Venue: 5th Floor, WSS Towers, 107-108 Harris Road (Mount Road), Chennai-600002 . Landmark: Near Casino Theater.
Posted 1 month ago
1.0 - 5.0 years
7 - 12 Lacs
Noida
Work from Office
Job Overview: iEnergizer is currently hiring for the position of a Customer Support Executive in the Project One US Banking Blended Process (Voice & Chat). This is a fantastic opportunity for professionals with experience in international BPOs, who possess excellent communication skills and a passion for customer service. The role requires managing both voice and chat interactions, providing support to customers in the US banking sector. As part of our dynamic team, you will play a critical role in ensuring customer satisfaction through effective problem-solving and communication. Key Responsibilities: Handle customer inquiries and provide support for US banking products and services via voice and chat. Offer assistance with account-related issues, transactions, and other banking inquiries. Resolve customer issues with patience and professionalism, ensuring first-contact resolution wherever possible. Ensure customer data is accurately updated in the system. Maintain high levels of customer satisfaction by delivering quality and timely responses. Meet daily/weekly/monthly performance targets, such as customer satisfaction scores, response times, and issue resolution times. Follow all standard operating procedures (SOPs) while interacting with customers. Participate in training and coaching sessions to continuously improve product knowledge and customer service skills. Required Skills & Qualifications: Educational Qualification: Any graduate or undergraduate. Experience: Minimum of 1 year of experience in an international BPO environment (preferably in the US banking sector). Communication Skills: Excellent verbal and written communication skills in English. Technical Skills: Basic knowledge of MS Office and ability to use chat platforms or other customer service tools effectively. Availability: Willingness to work in rotational shifts (including night shifts) and on rotational off days. Personality Traits: Strong problem-solving abilities, attention to detail, ability to multitask, and the capability to handle high-pressure situations. Keywords international BPO,US banking sector,communication,customer support,customer service,MS Office,customer service tools,Blended Process* Mandatory Key Skills international BPO,US banking sector,communication,customer support,customer service,MS Office,customer service tools,Blended Process*
Posted 1 month ago
2.0 - 7.0 years
3 - 3 Lacs
Noida
Work from Office
**MALE CANDIDATES ONLY** Tech Mahindra is hiring Customer Support Associate(Backend Process) Job details & Requirement: Excellent communication skills. Minimum 2 Years of experience will be considered. Banking/Email/Excel knowledge is mandatory. 5 days working with Rotational shifts & week-offs. SHIFTS: 24*7 working window for Males SALARY: Upto 3.70 LPA (Basis on experience and last drawn salary) Interview Venue: A8, Knowledge Boulevard Sector 62, 1st Floor, Tech Mahindra, Near IMS College Noida, Nearest Metro Station Noida Electronic City. How to Apply? Interested candidates can drop their updated Resume on below mentioned email ID or can directly Walk-in at above mentioned address. Contact person:- HR Shreya Singh:- 9897146778
Posted 1 month ago
0.0 years
1 - 5 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Call Handling, Messaging: Answer inbound calls from job seekers, listen to their needs, and qualify them. Provide information on WhatsApp. Pass lead to recruitment team for qualified leads - in a professional and timely manner. Work From Home Required Candidate profile Immediate Joiner Work From Home Candidate should be from Hyderabad, New Delhi, Mumbai, Pune, Bangalore,
Posted 1 month ago
0.0 - 2.0 years
1 - 3 Lacs
Pimpri-Chinchwad, Pune
Work from Office
Process :- BFL Process Handling Inbound / Outbound calls. Minimum HSC Pass. Basic English Communication skill required. Salary Upto 17K Immediate joining To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Gaurav:- 7796427055
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Kolkata, Barabazar, Barasat
Work from Office
Top MNC BPS is hiring for the Premium Blended and Chat Process Candidate Must be excellent in English Communication. CTC- 2.50 LPA-4.50 LPA Rotational Shift 5 & 6 working Days+ Cab Call / WhatsApp- 9147047911, 9147047910, 6296317938, 9073639536
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Kharagpur, Siliguri, Asansol
Work from Office
Top MNC BPS is hiring for the Premium Blended and Chat Process Candidate Must be excellent in English Communication. CTC- 2.50 LPA-4.50 LPA Rotational Shift 5 & 6 working Days+ Cab Call / WhatsApp- 9147047911, 9147047910, 6296317938, 9073639536
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
WE ARE HIRING FOR CHAT & VOICE PROCESSES FOR A NO 1 BPO MNC AT GURGAON NO OF POSITIONS : 340 FRESHERS & EXPERIENCED candidates in customer support can apply. Freshers Salary : 15 K -20Kin hand + 2.5 inc.+ Cab (one side/both side) and Huge incentives Experienced candidates salary: Upto 33K + Incentives Job Location : Gurgaon Shift timings : comfortable shifts with one side /both side cab ---------------------------------------------------------------------------- IMMEDIATE REQUIREMENTS & EASY INTERVIEWS :1 DAY INTERVIEW PROCESS Please Contact ASAP for details Senior HR Manisha - 9541651940 (Call & Please share the details on WhatsApp as well) Email : manishadembi223@gmail.com NO CHARGES TOUCH CONSULTANTS
Posted 1 month ago
2.0 - 7.0 years
1 - 3 Lacs
Gurugram
Remote
Coordinate with Selected candidates to understand their assist them. Handling social media channels and Branding .Well versed with Professional Email writing, payment follow .familiar with different email marketing plat. Required Candidate profile posting job on different platforms . create different client trackers and with appropriate formatting.basic formatting to create different agreements and documentation
Posted 1 month ago
0.0 - 1.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Position Customer Support Location Bangalore - MSR North Tower- Next to Manyata Tech park Employment type Job type Full time Profile Summary : - We are Looking for Customer Care Executives. S/He will handle customer service inquiries and problems associated with the servicing of company's client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service Primary Job Responsibility : - Understands the various computer screens and how to utilize them effectively - Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff - Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance - Adheres to all company and specific Contact Center policies and procedures - Completes any work as assigned by Management Education and Essential Experience : - 6 months BPO or Travel experience - Bachelor's Degree or Undergraduate dropouts - Excellent Written and spoken communication, business technical writing - Computer Skills - ability/experience using computer applications - Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) - Open to work in a blended environment(Voice &Chat/Email) Key Enablers : - Strong process orientation - High energy, High Integrity & Work Ethics - Strong interpersonal skills & ability to communicate effectively - Strong problem solving skills. Accolades : - We train New Joiners on GDS (Amadeus). This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 1 month ago
1.0 - 2.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Location Bangalore - MSR North Tower- Next to Manyata Tech park Employment type Job type Full time Profile Summary : - We are Looking for Customer Care Executives. S/He will handle customer service inquiries and problems associated with the servicing of company's client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service Primary Job Responsibility : - Understands the various computer screens and how to utilize them effectively - Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff - Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance - Adheres to all company and specific Contact Center policies and procedures - Completes any work as assigned by Management Education and Essential Experience : - 6 months BPO or Travel experience - Bachelor's Degree or Undergraduate dropouts - Excellent Written and spoken communication, business technical writing - Computer Skills - ability/experience using computer applications - Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) - Open to work in a blended environment(Voice &Chat/Email) Key Enablers : - Strong process orientation - High energy, High Integrity & Work Ethics - Strong interpersonal skills & ability to communicate effectively - Strong problem solving skills. Accolades : - We train New Joiners on GDS (Amadeus). This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 1 month ago
1.0 - 5.0 years
1 - 4 Lacs
Noida
Work from Office
1) Handling Inbound & outbound calls of customers and engage in conversations to gather feedback.2) Record and document customer feedback accurately and comprehensively.3) Maintain a detailed record of customer interactions and feedback in Excel or other designated systems.4) Analyze customer feedback to identify areas of improvement and report findings to the relevant teams.5) Escalate any significant issues or concerns to the factory and store departments for prompt resolution.6) Follow up with customers to ensure their concerns have been addressed and to provide necessary updates.7) Maintain a professional and courteous demeanor while communicating with customers This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 1 month ago
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