1516 Email Support Jobs - Page 43

HCL is hiring for Customer Service (Email/Chat) | 30th May Designation : Associate Eligibility Criteria : Any graduate Work Location : Client Site, Unitech Signature Tower, Gurgaon Shifts : 24x7, 5 days working, 2 days off (Rotational offs) Cabs : Yes, Chargeable Walk-In Date : 30th May Walk-In Address : HCL Technologies, A-8 & 9, Block A, Sector 60, Noida, Uttar Pradesh 201301 (ODC 4) Nearest Metro Station: Sector 59, Noida Time : 11:00 am - 4:00 pm Contact Person : Tanya **Please carry two copies of your resume** Job Description Type of Requirement : Email Support (Excellent Written & Verbal Communication is a must) Required Skills : Excellent fluency in the English language , both written and spoken. Driven to deliver an excellent customer experience through resolutions and adherence to response times. Skills Set Required : Excellent English written communication skills (MUST HAVE) Strong email writing skills with a focus on customer service. Ability to solve customer queries via email. Job Responsibilities: Use deductive reasoning to make sound business decisions. Follow best practices and collaborate with multiple teams to complete tasks and other daily job functions. Multi-task across tools to maintain client databases, validate order information, and verify payment terms with high attention to detail and urgency. Ensure compliance with company and business policies, administer open sales orders, and ensure appropriate order flow. Own and manage internal order-to-cash processes for multiple products, ensuring compliance with organizational policies. Learn and process all products offered in the logo. Key Skills: Team-oriented and a collaborative team player. Situational/contextual awareness with the ability to understand the impact of ones work. Excellent critical and analytical thinking abilities. High attention to detail and professionalism. Proactive, self-motivated, and able to work with minimal supervision. Strong decision-making and problem-solving skills, committed to resolution and compliance. Excellent organizational, time, and workflow management skills.

Hiring for an international BPO Age limit - 18 to 25 years Freshers and experienced can apply Freshers - 27K in hand Experienced - 29K in hand Cabs only in night shift Unlimited incentives Required Candidate profile - Good communication skills - Candidate must be graduated

Teleperformance is hiring for young talents/ Immediate joining Requirements: Requirements: Both Graduates & Post Graduates can apply. Should have excellent communication skills. Should be fluent in English Must have minimum 1 Year of experience in Email or Chat Process Good typing skills. Speed - 30, Accuracy - 90%. Job Details: Work From Office. Face to face and virtual interview. Immediate joiners preferable. Day Shifts. 6 days working, 1 days rotational off. 27000 CTC Work Location: Marathahalli, Bangalore If interested send me your resume through WhatsApp to or call to Sushanth- 8072409038

• To monitor & supervise the customer service team & ensure all complaints are resolved in Turnaround times defined • Coordinating with Department Heads & ensure all complaints are resolved in Turnaround time defined • Bringing Escalations to senior management timely • Improve customer service at training centres by monitoring & also physically auditing the centre . • Proactively checking & monitoring customer satisfaction & ensuring timely resolutions • Prepares customer care performance reports as defined from time to time . • Deal with irate customers tactfully & in a polite manner • Communicating with customers on e mail , phone & in person Roles and Responsibilities • To monitor & supervise the customer service team & ensure all complaints are resolved in Turnaround times defined • Coordinating with Department Heads & ensure all complaints are resolved in Turnaround time defined • Bringing Escalations to senior management timely • Improve customer service at training centres by monitoring & also physically auditing the centre . • Proactively checking & monitoring customer satisfaction & ensuring timely resolutions • Prepares customer care performance reports as defined from time to time . • Deal with irate customers tactfully & in a polite manner • Communicating with customers on e mail , phone & in person

Skill required: Retirement Solutions - Customer Service Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Fresher FresherFresher What are we looking for NANA Roles and Responsibilities: 0 to 1 years experienceGood communication skillsOpen to working in night shift and rotational shifts Open to working 5 days from office Qualification Any Graduation

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer Service ManagementCustomer Support OperationsCustomer Care Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)People ManagementLearning Content DevelopmentMicrosoft Office SuiteTeam Lead ExperienceAbility to perform under pressureTeam managementWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesAbility to manage multiple stakeholders Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Capacity Planning & Forecasting - Customer Acquisition Strategy & Implementation Designation: Workforce Services Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(International) - Expert About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.the process of determining how many workforce resources an organization needs today, tomorrow, and as much as five years into the future.Design and implement strategies to assist our clients in their strategies to grow and acquire customers. What are we looking for Workforce AnalyticsWorkforce Experience AnalyticsAgility for quick learningAbility to work well in a teamAdaptable and flexibleAbility to perform under pressureWritten and verbal communicationMicrosoft ExcelMicrosoft PowerPoint Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Key Responsibilities: User Access Provisioning & Deprovisioning: Process job orders to grant or revoke access in the IDM tool as per company policies. Role Assignment: Assign appropriate roles based on the users subprocess and department to ensure correct system access. Access Management & Follow-Ups: Oversee the entire lifecycle of user access, including administrative functions, provisioning, and necessary follow-ups for access creation. Deactivation Requests: Ensure all user deactivation requests are processed within 24 hours to maintain security compliance. ServiceNow Ticket Handling: Manage access-related ServiceNow tickets, including requests for creation, modification, extension, and deactivation of user accounts. Email Support: Provide email-based assistance for access modifications, including handling requests for NPI/Tax ID additions. Multi-Factor Authentication (MFA) Assistance: Support users in setting up and troubleshooting MFA for portals such as Availity and SSI. Required Skills & Qualifications : Experience with IDM tools and user access management. Familiarity with ServiceNow or other ITSM ticketing systems. Strong understanding of access control principles and best practices. Ability to handle multiple requests with attention to detail and within set SLAs. Excellent communication skills for user support via email and troubleshooting. Experience working with MFA solutions and assisting users with authentication setups. Preferred Qualifications: Prior experience in Identity & Access Management (IAM) roles. Knowledge of IT security policies related to access management.

Greetings from HCL...!! HCL Offers Great Opportunity to make a career, with American global corporation who is a leading search engine worldwide Type of Requirement:- E-Mail Support (Excellent Written & Verbal Communication is a must) . Designation:-Process associate - Only Immediate joiner Shifts - 24* 7 5 days working - 2 days off - Rotational offs. Required Qualification:- *Graduate / Post Graduate in any stream. Work Location : Client Site, Unitech Signature Tower , Gurgaon / Gurugram. ****Great work environment**** Must have:- * Excellent Spoken & Written English Skill set Required :- *Excellent English Written Communication Skills. *Strong E-Mail Writing Skills with focus on Customer Service. *Solving Customer Queries Via E-Mail. *Order Management experience is preferred, Job Description As an Order Management Specialist, you will be responsible for processing simple to complex orders, and handling inquiries from the client with high accuracy and efficiency. You will use deductive reasoning to make sound business decisions. You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions. You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow. You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies. You will learn and process all products offered in the logo. Key Skills Team oriented/team player Situational/contextual awareness with the ability to understand the impacts of ones work. Excellent critical and analytical thinking abilities High attention to detail, and high level of professionalism Proactive, self motivated, self starter, minimal supervision Excellent analytical skills and strong decision-making skills committed to resolution and compliance Strong organizational, time and workflow management skills Share your resume at vikas.kapoor2@hcltech.com. Shortlisted candidate will be contacted through phone.

Walkin Drive at Sutherland for Customer Support Executive - (Email Process) at Sutherland Date: 29th May - 6th Jun Are you passionate about customer support and very excellent with English Communication skills? Let's make your career at Sutherland! Location : Airoli, Navi Mumbai Position : Customer Support Executive - Non Voice Job Description : Sutherland is looking for enthusiastic and customer-oriented individuals to join our team as Customer Support Executives ! If you're passionate about helping customers and providing top-tier support, this is your opportunity to build a rewarding career with us. Key Responsibilities : Assist customers via Email , Chat , or Backoffice channels, providing exceptional service and solving issues. Respond to customer inquiries in a timely, accurate, and professional manner. Maintain high customer satisfaction by delivering outstanding service. Handle customer queries, provide information, and ensure positive interactions. Work as part of a team to meet company goals and targets. Skills and Qualifications : Passion for customer service and problem-solving. Excellent communication skills (both verbal and written). Ability to work in a fast-paced environment. Comfortable with rotational shifts , including night shifts. Freshers (HSC or Graduates) or candidates with up to 6 months of experience in customer support. Must be based in Mumbai and able to commute to the office. Perks and Benefits : Salary : 18,000 - 22,000 per month Travel Allowance : 3,500 Performance Incentives : 2,750 Other Benefits : Overtime pay, incentives, and more! Working Hours : 5 days working with 2 rotational offs . Candidate should be Flexible rotational shifts including night shifts Why Sutherland? Career growth opportunities and skill development. Fun, dynamic work environment. Incentives and rewards based on performance. How to Apply : Walk-in Interview : Date : 29th May - 6th Jun Meet HR-Vijeta - 7028312315 Location : 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC Kalwa Industrial Estate, Airoli, Navi Mumbai, Maharashtra 400708. Travel Boundaries : Open to candidates residing in the following areas: Central Line (Sion to Dombivli) and Harbour Line (Wadala to Panvel). Note: A 1.5 km cutoff applies to Kalyan, Panvel, and Dadar stations. If you're ready to jumpstart your career in customer support and be part of a leading global team, Sutherland is the place for you. Don't miss out apply now and take the first step toward an exciting career with us!

Walk in for BPO Email support Good communication required Graduation is not mandatory Day Shift 6 days working, 1 days rotational off Immediate joining required Visakatapname - Max salary is Rs. 10,500 take home. US Shift timing. Work from Office. Please call Sneka 9884344611 for more info Regards Sneka 9884344611

: - Company: iEnergizer Location: Noida, Sector 60 : As a Customer Service Executive for the US Telecom process, you will be responsible for managing both chat and voice interactions, ensuring customer queries are handled efficiently and effectively. : - Handle customer inquiries and issues through chat (70%) and voice (30%). - Proactively manage chat flows to resolve customer concerns. - Maintain a good Average Handling Time (AHT) while ensuring customer satisfaction. : ~Education: Graduates preferred. Experience: ~Undergraduates with a minimum of 6 months BPO, blended, or chat experience. ~ Excellent written and verbal communication skills. ~Ability to work graveyard shifts. ~Immediate joiners preferred. ~Working Conditions: ~Schedule: 5 days working with 2 rotational days off each week. ~Shifts: Graveyard shifts only. Note: No cab facilities. !!! Lucrative Incentives Join this WhatsApp Group for more hiring updates - https://chat.whatsapp.com/LTUVLQovmCLKido7X8SR59 Contact Person : HR Devesh - 8319595630 HR Aryaman - 9211404626 HR Eshant - 9340227797 Regards, iEnergizer HR Department

We have vacancy for International Chat support. Excellent communication required Chennai, Hyderabad & pune location. Work from office. 2 days rotational off. Both way cab provided. Minimum 1 yr of experience with excellent communcation is required. Excellent written and verbal communication is required. Sal max 5.5 lpa Graduation mandatory. Pls call Sneha 9884344611 for more info Immediate joining is required Thanks, Sneha 9884344611

Profile- inbound Process Voice ,handle customer issues over the call and mail, resolve customer quires who can apply- strong English communication skill, Fresher Experience work from office immediate joiner Required Candidate profile Immediate joiner Excellent communication Skills in English. Fresher Experience both can apply Graduate, Urgent Hiring

Profile- inbound Process Voice ,handle customer issues over the call and mail, resolve customer quires who can apply- strong English communication skill, Fresher Experience work from office immediate joiner Required Candidate profile Immediate joiner Excellent communication Skills in English. Fresher Experience both can apply Graduate, Urgent Hiring

MetLife, Inc. is the holding corporation for the Metropolitan Life Insurance Company, better known as MetLife, and its affiliates. MetLife is among the largest global providers of insurance, annuities, and employee benefit programs, with around 90 million customers in over 60 countries. Basic Functions Handle and administer Family & Medical Leave Act standalone (as well as other leave) claims and adhere to federal and state regulatory and/or company plan requirements and established FMLA workflow procedures Promptly review new FMLA and other leave claims within regulatory timelines, evaluate against appropriate leave plans and make initial claim decision. Perform leave administration tasks as required, including recertification of health condition, intermittent claim tracking, RTW confirmation, return phone calls, etc. Update systems to accurately reflect leave status and ensure appropriate diary documentation exists The position is expected to do absence management and adjudication on Federal, State and company leaves. Interact with claim specialist, claim support specialist, QA, Claims Unit Leader (stateside supervisors), employees, employers/customer and physicians office

Huge openings for non voice technical support process with one of the leading technical brand non voice proces grads or undergrads with min 6 mon exp in non vocie process salalry:- 4.5 ctc with 2 ways cabs call aiman- 8951992041 or isha- 9036001770

Greetings from Annexmed Pvt Ltd. We are looking for Freshers to work in International Non Voice process Skills Required: Candidates having arrears can also attend the Interview. Any Diploma/ UG / PG candidates can attend the Interview. Willingness to work in Night shift / Mid Shift Work Benefits: 5 Days of Work only (Saturday and Sunday holiday) Paid Leave Benefits. PF & ESI Benefits Retention Bonus Food allowance Kindly Walk-in to the below location: Interested candidates can Walk-in directly to the below mentioned venue with their Updated resume from Monday to Friday between 11 am to 5:30 pm For More Details call - 8220529346 - Geetha HR Annexmed Pvt Ltd No:9, Viswalingam Layout Near Signal Villupuram- 605602 Land Mark: Opp to GRT Jewellers and Behind the Police Station.

Mass Hiring for Fresher/ Experienced !! * Handle customer queries, complaints * Provide appropriate solutions and alternatives. 5 days working with cab services Call/WhatsApp HR Suman @9568899306 Required Candidate profile WORK FROM OFFICE Excellent English Communication required UG/Grad/PG Fresher/Exp. Rotational Shifts ( 24*7) Immediate joiners only Candidate must be available for face to face round of interview Perks and benefits 5.5 days working GREAT Incentives Cab Facility

Roles and Responsibilities Handle international chat process, email support, and email processing tasks with expertise. Provide exceptional customer service through effective communication skills (verbal & written). Work on multiple processes such as chat mapping, chat process, and non-voice process. Demonstrate strong problem-solving abilities to resolve complex issues efficiently. Collaborate with team members to achieve common goals and objectives. Desired Candidate Profile 1-5 years of experience in BPO industry or similar field. Excellent English language proficiency for clear communication with clients worldwide. Strong understanding of International Chat Process, Email Support, and Email Processing concepts. Ability to work flexible shifts including rotational shifts if required.

Hiring for International Email & Voice Process Customer Service Fresher / Experience both can apply. Excellent comms required Salary 18k-40k Inhand Night shifts 5 days working Call/WhatsApp kajal 9910987549 Required Candidate profile Candidate must have excellent verbal and written skills. Must be comfortable with night shifts Fresher with excellent communication skills are most welcomed. Perks and benefits Both side cab + INcentives

Urgent Hiring For Customer service (Email) Experience - Minimum 1 year of Email drafting in BFSI domain Shift- Day shift 5 working days Immediate joiners preferred Package - 3 LPA - 3.5 LPA HR Kanchan 9691001643 Required Candidate profile 1 year of experience preferred in Email drafting in BFSI domain Excellent English communication required

Dear Candidate, Greetings from Movate formerly known as (CSS Corp)!! We are hiring for Technical Support Engineer - Voice / Non-Voice process. You profile is shortlisted from Naukri for Technical Support Engineer - Voice process. role with Movate Experience- We are looking for Min 1 to 6 years experience with Good communication skills. (Strong verbal communication) Designation - Technical support Engineer. Work location - Ambit IT park Ambattur , Chennai. Qualification: Any graduate can apply(Graduation / Degree Mandatory) Interested candidates can drop your resume to this number or email your resume. Rubini HR ( whatsapp at 8825490116 between 11.00 AM to 8.00 PM) or write a mail to ( Rubini.ravichandran@movate.com) Roles and Responsibilities Looking for candidates with Good communication skill for technical support Candidate should be flexible to work in US Shift (Rotational night shifts). Candidate should be good in English communication. Preferable candidates from Tamilnadu or Currently in Tamilnadu willing to work from Office . Any experience who are willing to work with technical process can also apply. Candidates with International Technical Voice experience is preferred. Networking Experience with International Voice is preferred. Essential Functions: Handle customer queries through Chat / Email / Call , complete tasks identified in cases received through CRM portal and assigned queues Triage incoming cases received by CRM. Prioritize & Assign by priority category, offer case acknowledgment & expectations to customer Provide application support by creating cases, conducting & documenting initial discovery, and escalating when necessary Adhere to established SLAs, and productivity/performance goals Provide world class Customer Support by delivering service. Perks and Benefits Salary - 3lpa to 5lpa (based on experience) Shift time - US shift (5.30 PM to 9.30 AM within any 9 hours of working inclusive with 1 hour break) Cab facility - 2 Ways will be provided within 30km radius from Ambattur.(its completely work from office) Work Location - ground Floor, 6th, 9th and 10th Floor Ambit IT Park No 32A & 32B, Ambit Park Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 60005 Language: Good in English is mandatory Benefits: Health insurance leave encashment life insurance paid sick time paid time off provident Fund Schedule: Night shift (rotational) Desired Candidate Profile 1-6 years of experience in international technical support or network support role. Strong knowledge of CCNA certification concepts including OSI model, IP addressing, subnetting, DHCP configuration etc is preferred Proficiency in configuring LANs using various protocols such as Ethernet/WLAN/VLAN/Routing/Switching/Firewall setup/Troubleshooting.

Looking for Freshers/ Graduates/Looking for an Immediate Joiners/]5 Days of Working Knowledge and Skills Required: Communication skills (written and verbal), Ability to communicate correctly and clearly with all customers, Good comprehension skills, Ability to concentrate, Good composition skill, Work successfully in a team environment as well as independently. Computer Knowledge/Skills: Ability to use a desktop computer system, Excellent typing skills Job Type: Full-time Health insurance, Provident Fund Schedule: US rotational shifts Supplemental pay types: Overtime pay, Performance bonus, Shift allowance, Yearly bonus Language: English (Required) Shift availability: Night Shift (Preferred).