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0.0 - 5.0 years
1 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Job Role Salary: upto 30k in-hand 5 days working, 2 rotational off Experience:min 1 year chat or international voice bpo experience. can align domestic exp but communication should be excellent Excellent communication skills call bushra 7666450996
Posted 3 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
BANGALORE BPO HIRING ALERT JUNE 2025 Your Next Career Move Starts with JobShop! 200+ Openings | Top MNCs | Same-Day Offer Voice & Non-Voice | Domestic + International Process Walk-in Drives Happening Daily Book Your Slot Today! CURRENT HOT JOB OPENINGS: Domestic Tech Support – English + Hindi Location: Whitefield Salary: Up to 30,000/month 2-Way Cab | 5 Days Working Minimum 1 Year Experience Required International Technical Support (Non-Voice) – US Shift Location: Whitefield Salary: Up to 26,000/month 2-Way Cab | 5 Days Working Minimum 1 Year Experience Required International Customer Support (Non-Voice) – US Shift Location: Manyata Tech Park Salary: Up to 26,000/month 1-Way Cab | 5 Days Working Minimum 1 Year Experience Required International Customer Support (Voice) – US Shift Location: Bellandur Tech Park Salary: Up to 32,000/month 1-Way Cab | 5 Days Working Freshers & Experienced Welcome! International Voice Process – US Shift Location: Bellandur Tech Park Salary: Up to 40,000/month 1-Way Cab | 5 Days Working Minimum 1 Year Experience Required Why Choose JobShop? Multiple Job Options with Just One Interview Trusted by Thousands of Jobseekers Hassle-Free Documentation Friendly HR Support Call/WhatsApp Neha 7975182408 | 9964080000 Or visit: www.jobshop.ai – Chat instantly with our team! Limited Slots – Don’t Miss Out!
Posted 3 weeks ago
1.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Greetings For the Day!!! Currently we have urgent requirements for Senior/Fresher Voice and Semi Voice & Customer Support process in BPO domain for leading MNC's. Note :Looking for an immediate joiner, candidates should stay in Hyderabad Required Candidate profile Qua - Minimum Intermediate Or Any Graduation Person Should have Exp In Non Voice Process Minimum 6 Months ( Only International Voice ) Working - 5 days work 1 day Off Hr Meghana - 9573394839
Posted 3 weeks ago
1.0 - 4.0 years
2 - 5 Lacs
Bengaluru
Work from Office
HI Warm Greetings, Hiring: Banking Process Voice & Non-Voice To Book your slots Contact - Maria 99865 84828 Ananya 8884496986 (Do forward CV on WhatsApp if the number is busy) Location: Bengaluru, Karnataka Position Type: Full-Time Work Schedule: 5 days a week Shift Timing: Rotational shift / Rotational off Experience Required: Minimum 1 year in customer support mandatory. Education: Any Graduates and Under Graduates Role Overview We are seeking dedicated professionals to join our Banking Voice & Non-Voice Process team. In this role, you will assist customers with their banking-related inquiries through communication channels. Key Responsibilities Respond to customer queries related to: Provide accurate and timely information to customers via chat and email. Maintain detailed records of customer interactions. Collaborate with internal teams to resolve complex issues. Candidate Requirements Bachelor's degree or Under Graduation(12th) Minimum of 1 year experience in customer support mandatory Excellent written communication skills in English. Strong logical reasoning and problem-solving abilities. Proficiency in using computers and familiarity with banking terminologies. Perks & Benefits Opportunity to work with a leading banking institution. Professional growth and development opportunities. Supportive work environment.
Posted 3 weeks ago
0.0 years
0 - 2 Lacs
Lucknow
Work from Office
HCLTech is hiring Fresher candidates for Customer Service Representative Role- 13June2025. Non-Tech Role. Night shift. Only for passed Non-Btech graduates. Roles and Responsibilities Provide exceptional customer service to clients through various channels such as email, chat, and social media. Handle customer inquiries, resolve issues, and provide solutions in a timely manner. Collaborate with team members to achieve process goals and objectives. Maintain accurate records of customer interactions using CRM software. Interested candidates can directly visit the HCL campus and carry photocopy of your updated CV. Contact person- Arpana Singh Timing-11am to 4pm Interview Location - Village Kanjehara Chack Gajaria Farms, Sultanpur Road, Mastemau, Lucknow, Uttar Pradesh 226002, India. Take entry from Gate1. SDC1 Building, Ground floor.
Posted 3 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
International Hotels Hiring Customer Service Profile Fresher - 27-28 K In-Hand Experience - 29-30 k In hand 5 days working Rotational shifts/offs Cabs only in night shift
Posted 3 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Mohali, Chandigarh
Work from Office
WORK FROM OFFICE Hi, We are hiring for a International Voice Process in Mohali Job Description: - Provide splendid customer services to customers in a friendly and courteous manner at all times. - Adherence to quality and compliance guidelines. - Ability to take quick decisions and respond to Customer inquiries and ensuring that the Customer's Issues are attended promptly and all their concerns are resolved immediately.. - Customer service background. - Able to work in 24/7 environment. Qualification: Graduates and Undergraduates available (Full time Degree students not eligible only distance course students) Other Requirements: - Strong Interpersonal, Communication and Listening Skills. - Must possess Excellent Verbal Communication. Experience: Fresher Eligible Salary - 35k ctc Shift :Rotational shift Work Days: 5.5 days working with Rotational week offs. To get your interview scheduled, Call or Whatsapp: *Pragya 9893981658 or you can share your resume in whatsapp on the above numbers with Subject International Voice Process for ITES. (Exceptionally good comm skills required) *No registration fee* Regards, Pragya KVC CONSULTANTS LTD
Posted 3 weeks ago
1.0 - 5.0 years
1 - 3 Lacs
Gurugram
Work from Office
HCLTech is hiring for Customer Service (Email & Chat) | MEGA WALK IN - 14th June Eligibility Criteria : Any graduate Work Location : Client Site, Unitech Signature Tower, Gurgaon Shifts : 24x7, 5 days working (Sat-Sun Fix Off) Cabs : Yes (Both Side) Walk-In Date : 14th June Walk-In Address : HCLTech Candor Tech Space Tower 11, 1st Floor, Sector 21 Dundahera Village Gurugram, Haryana 122022 Time : 11:00 am - 4:00 pm Contact Person : Tanya Please Carry: 2 Copy of Resume 1 ID Proof Job Responsibilities: Use deductive reasoning to make sound business decisions. Follow best practices and collaborate with multiple teams to complete tasks and other daily job functions. Multi-task across tools to maintain client databases, validate order information, and verify payment terms with high attention to detail and urgency. Ensure compliance with company and business policies, administer open sales orders, and ensure appropriate order flow. Own and manage internal order-to-cash processes for multiple products, ensuring compliance with organizational policies. Learn and process all products offered in the logo. Required Skills : Excellent fluency in the English language , both written and spoken. Driven to deliver an excellent customer experience through resolutions and adherence to response times. Strong email writing skills with a focus on customer service. Ability to solve customer queries via email. Note: Please do not carry any laptop, pen drive, or external storage devices. Interested candidates can walk in directly we look forward to meeting you!
Posted 3 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Coimbatore
Work from Office
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a "Business Support Senior Associate" to join our team in "Coimbatore". At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a "Business Support Senior Associate" to join our team in "Coimbatore". Position's General Duties and Tasks We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. In these roles you will be responsible for: "¢ Providing front-line Customer service to Policyholders, beneficiaries, agents, and internal customers via Chat/email. "¢ Ensuring customer satisfaction and strive to meet service standards. Providing Outstanding customer service "¢ Processing and logging incoming chats/emails into the CRM system. "¢ Identifying customer needs, Forwarding, and escalating inquiries to relevant individuals and departments. "¢ Communicating effectively and professionally with both internal and external customers to resolve questions and issues. "¢ Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team. "¢ Collaborating with management or other team members as appropriate to proactively address service issues and concerns. "¢ Analyse and clear inquiries of the Team and address it appropriately. Reaching out to various stakeholders for any further inquiry. "¢ Coordinating training and mentoring activities for new team members. "¢ Maintaining confidentiality of information. "¢ Performing other duties as the need arises. Required Skills for this role include: Candidate should have a minimum of 3-5 years"™ experience in Voice/Chat support that required you to work regularly scheduled shifts. Possesses excellent verbal and written communication skills Proficient experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 12+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product. 12+ months of experience in a role that required you to communicate (oral/written) effectively in a professional/office setting. Typing speed of 35 wpm. Ready to work in complete night shifts Any Graduation with English as a compulsory subject. Ability to sit at a desk/remote for extended periods. Proficient with MS Office suites and leading CRM tools such as Salesforce Preferred Skills include: Previous insurance industry experience that required knowledge of Life insurance and annuity policies where you handled interactions(calls/chat/email) from customers inquiring about payments, policy information, or claims. Required schedule availability for this position is Monday-Saturday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime basis business requirement.
Posted 3 weeks ago
1.0 - 4.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Req ID: 321349 We are currently seeking a Helpdesk Senior Representative - ITIL to join our team in Bengaluru, Karntaka (IN-KA), India (IN). Must be a Graduate. Good communication skills with 6+ months of international calling experience Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window
Posted 3 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Chennai
Work from Office
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a "Business Support Senior Associate" to join our team in "Chennai". At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a "Business Support Senior Associate" to join our team in "Coimbatore". Position's General Duties and Tasks We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. In these roles you will be responsible for: "¢ Providing front-line Customer service to Policyholders, beneficiaries, agents, and internal customers via Chat/email. "¢ Ensuring customer satisfaction and strive to meet service standards. Providing Outstanding customer service "¢ Processing and logging incoming chats/emails into the CRM system. "¢ Identifying customer needs, Forwarding, and escalating inquiries to relevant individuals and departments. "¢ Communicating effectively and professionally with both internal and external customers to resolve questions and issues. "¢ Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team. "¢ Collaborating with management or other team members as appropriate to proactively address service issues and concerns. "¢ Analyse and clear inquiries of the Team and address it appropriately. Reaching out to various stakeholders for any further inquiry. "¢ Coordinating training and mentoring activities for new team members. "¢ Maintaining confidentiality of information. "¢ Performing other duties as the need arises. Required Skills for this role include: Candidate should have a minimum of 3-5 years"™ experience in Voice/Chat support that required you to work regularly scheduled shifts. Possesses excellent verbal and written communication skills Proficient experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 12+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product. 12+ months of experience in a role that required you to communicate (oral/written) effectively in a professional/office setting. Typing speed of 35 wpm. Ready to work in complete night shifts Any Graduation with English as a compulsory subject. Ability to sit at a desk/remote for extended periods. Proficient with MS Office suites and leading CRM tools such as Salesforce Preferred Skills include: Previous insurance industry experience that required knowledge of Life insurance and annuity policies where you handled interactions(calls/chat/email) from customers inquiring about payments, policy information, or claims. Required schedule availability for this position is Monday-Saturday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime basis business requirement.
Posted 3 weeks ago
2.0 - 7.0 years
2 - 4 Lacs
Chennai
Work from Office
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a "BPO Business Support Associate" to join our team in "Chennai,India." We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. Position's General Duties and Tasks We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. In these roles you will be responsible for: Providing front-line Customer service to Policyholders, beneficiaries, agents, and internal customers via Chat/email. Ensuring customer satisfaction and strive to meet service standards. Providing Outstanding customer service Processing and logging incoming chats/emails into the CRM system. Identifying customer needs, Forwarding, and escalating inquiries to relevant individuals and departments. Communicating effectively and professionally with both internal and external customers to resolve questions and issues. Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team. Collaborating with management or other team members as appropriate to proactively address service issues and concerns. Analyse and clear inquiries of the Team and address it appropriately. Reaching out to various stakeholders for any further inquiry. Coordinating training and mentoring activities for new team members. Maintaining confidentiality of information. Performing other duties as the need arises. Required Skills for this role include: Candidate should have a minimum of 2+ years"™ experience in Chat support that required you to work regularly scheduled shifts. Possesses excellent verbal and written communication skills Proficient experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 2+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product. 2+ months of experience in a role that required you to communicate (verbal/written) effectively in a professional/office setting. Typing speed of 35 wpm. Ready to work in complete night shifts Any Graduation with English as a compulsory subject. Ability to sit at a desk/remote for extended periods. Proficient with MS Office suites and leading CRM tools such as Salesforce Preferred Skills include: Previous insurance industry experience that required knowledge of Life insurance and annuity policies where you handled interactions(chat/email) from customers inquiring about payments, policy information, or claims. Required schedule availability for this position is Monday-Saturday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime basis business requirement.
Posted 3 weeks ago
1.0 - 4.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Req ID: 322495 We are currently seeking a Service Desk - Technical Support to join our team in Bangalore, Karntaka (IN-KA), India (IN). "Service Desk Associate English India "“ Work from Office Competitive Salary & Benefits Role Overview The Service Desk Senior Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses, research, and resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users. Role Responsibilities Manages customer interactions & records reported issues in the ITSM Identifies issues, apply fixes and investigate root causes using internal instructions. Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone ,e-mail and chat Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner Key Skills: Ideally University education, preferably technical degree, or Microsoft certifications Awareness of Microsoft Operating Systems local and Hybrid (Office and Remote) administration and Microsoft Office family applications Willing to work from office 5 days in a week. Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills Excellent communication and customer service skills Fluency in English language Flexibility to work in rotational shifts (24/7).
Posted 3 weeks ago
0.0 - 2.0 years
2 Lacs
Noida, Bengaluru
Work from Office
Req ID: 327139 We are currently seeking a Helpdesk Senior Representative - Fresher to join our team in Bangalore, Karntaka (IN-KA), India (IN). India "“ Work from Office Competitive Salary & Benefits Role Overview The Service Desk Senior Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses, research, and resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users. Role Responsibilities : Manages customer interactions & records reported issues in the ITSM Identifies issues, apply fixes and investigate root causes using internal instructions. Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone ,e-mail and chat Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner Key Skills Ideally University education, preferably technical degree, or Microsoft certifications Awareness of Microsoft Operating Systems local and Hybrid (Office and Remote) administration and Microsoft Office family applications Willing to work from office 5 days in a week. Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills Excellent communication and customer service skills Fluency in English language Flexibility to work in rotational shifts (24/7).
Posted 3 weeks ago
1.0 - 6.0 years
2 - 3 Lacs
Noida
Work from Office
We are looking for smart & young individuals to join our Banking process. Who should you be ? A graduate with good academic records and excellent written English skills & Comprehension skills. A dynamic personality with good communication skills. A keen player with an ability to learn fast and grow. A team player with a zeal to perform in a team and grow. What do we offer ? A fast-paced environment to learn and grow. An opportunity to work with a leading bank in the industry. Competitive salary with lucrative quarterly bonus and exciting R&R Programs. Job Profile - - Addressing customer queries at the correct authorization level. - Replying back to the queries of the customer through email or on social media channels. - Making sure that the guidelines on customer follow ups across social media platforms/ emails and ensure customer queries are resolved within defined turn around time. - Making sure to meet and exceed escalation committed service levels. Role & responsibilities Preferred candidate profile We are seeking highly motivated candidates with exceptional communication and written skills to join our team in Noida, India. Candidates comfortable to travel Noida sector 128 are only recommended to apply . Must be a graduate. Perks and benefits If Interested please connect through call/whatsapp to Divya :-+91-8373955982, or else share your resume at divya.sharma@netimpactlimited.com
Posted 3 weeks ago
1.0 - 6.0 years
3 - 3 Lacs
Bangalore/ Bengaluru
Work from Office
We are Hiring for Email process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 25K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @6364808230 / 9606523804 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.
Posted 3 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Warm Greetings, Job Title: Technical Support Chat Process Client: Leading Global Tech Brand Location: Whitefield, Bangalore Shift: US Rotational Shifts (5 Days Working) Job Description: We are hiring Technical Chat Support Executives with prior experience in international chat processes. The role involves providing technical assistance and troubleshooting for Apple products (Mac, iPhone, iPad, etc.) via live chat. This is an excellent opportunity for tech-savvy professionals with strong communication skills and a passion for solving customer issues. Eligibility Criteria: Experience: Minimum 6 months of experience in international chat support (mandatory) Education: Any graduate Skills Required: Strong written and verbal communication skills (English) In-depth technical knowledge and troubleshooting ability (especially on Apple devices like Mac) Good problem-solving and customer handling skills Willingness to work in US rotational shifts Work Mode: Work from Office (Whitefield, Bangalore) Process: Technical Chat Support Shift: US Rotational Shifts Working Days: 5 days/week (2 rotational offs) CTC: Up to 4.8 LPA + Attractive Incentives Immediate Joiners Only How to Apply: Call and book your interview slot: 7829336202 / 7829336034 / 9380300644 /6360905880
Posted 3 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Vijayawada, Visakhapatnam, Hyderabad
Work from Office
MNC Hiring Webchat & International Voice Process Client Partnered with Campusmarg Location: Hyderabad Work Mode: Work from Office Openings for Freshers & Experienced Candidates 1 Webchat Customer Support Non-Voice Process Job Role: Webchat Support Executive Eligibility: Graduates or Undergraduates Any pass-out year or candidates with awaiting results can apply Excellent English communication skills (written & verbal) Typing speed: 30+ WPM with 90%+ accuracy Flexible with rotational shifts (including night shifts) Job Highlights: 5 Days Working (2 days rotational off) 2-Way Cab Facility Interview Rounds: HR Versant Managerial Salary Package: Freshers: 2.4 LPA Experienced: Up to 3.4 LPA 2 International Voice Process Customer Support Job Role: International Voice Support Executive Eligibility: Graduates or Undergraduates Any pass-out year or candidates awaiting results Excellent verbal communication in English Freshers and experienced candidates are welcome Willing to work in night/rotational shifts Job Highlights: Handling inbound/outbound international customer calls 5 Days Working (rotational offs) 2-Way Cab Facility Interview Rounds: HR Versant Ops/Manager Salary Package: Freshers: Up to 3.5 LPA Experienced: Up to 5.0 LPA Walk-in Interview Location: Campusmarg, 405, 4th Floor, Aditya Trade Center, Ameerpet, Hyderabad Walk-in Timings: Monday to Saturday | 10:00 AM – 3:00 PM Bring Updated Resume & Valid ID Proof Reference Dilleshrao – Founder & CEO Campusmarg – Your Career Starts Here
Posted 3 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Greetings from IntouchCX ! Urgent Hiring | International Voice | Non-Voice Process - Apply Now! We are currently Hiring for International Voice | Non Voice Process | Customer Service Associate Contact Details: HR - Shikta Shriya Mobile number : 8147091054 Email ID : shikta.shriya@intouchcx.com Immediate Joiners Required The role of Customer Support Associate (CSA), will be responsible for : Answering player support queries via Email and Discord Troubleshooting game issues via Email and Discord Answering player queries about features and functionalities of the clients service offerings Answering questions regarding game issues and making recommendations Escalate product related issues to internal teams & close loop Going the extra mile to engage with players by solving their issues and ensuring satisfaction Requirements:- An obligation to deliver exceptional customer service Receive inbound emails and Discord messages to gather and verify required information and do utmost within their power to solve issues submitted Have excellent judgment skills to be able to properly evaluate situations and immediately by providing effective solutions Actively read the player, and show empathy and patience Ensure policies and procedures are followed on all emails and Discord tickets Critical Skills:- Excellent written communication skills - ability to write accurately, using proper grammar, and sentence structure. Ability to show high emotional intelligence by remaining calm under pressure while solving the players concerns Ability to use information provided by clients to tailor responses and actions to meet the clients specific needs Ability to operate personal computer and CRM tools Educational/Work Experience and Requirements Must have minimum 3-6 months experience in customer support Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus Benefits:- An attractive compensation package with performance-based incentives Incredible learning and growth opportunities Outstanding rewards and recognition program & employee engagement activities Free Food and Transport while working on-site Medical Insurance To schedule your interview kindly Contact HR Shikta or WhatsApp your CV on 8147091054 or Email to shikta.shriya@intouchcx.com.
Posted 3 weeks ago
1.0 - 6.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Warm Greetings from Rivera Manpower Services, Hiring for a Leading Bank Customer Support (Non-Voice Process)! Join one of the worlds leading banks for a Customer Support - Non-Voice (Chat/Email) role! Job Requirements: Experience: Minimum 1 year in international chat or email support or Voice In International BPO (Mandatory) Skills Required: Excellent written and verbal communication Strong analytical and customer handling skills Willingness to work in US/UK rotational shifts Qualification: Any graduate Work Mode: Work from Office Location: Hebbal Shifts: Rotational (US/UK) Joiners: Immediate Joiners Only CTC: Max 5.5LAC Roles & Responsibilities: Handle banking-related customer queries via chat/email Assist with customer account management and related issues Resolve concerns regarding KYC compliance Identify and escalate potential fraud or suspicious activity Deliver excellent service and maintain high customer satisfaction Call now to book your interview slot: Contact Numbers: 7829336202 / 7829336034 / 9380300644 /6360905880
Posted 3 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Hiring for Domestic non voice process! Requirements: Graduation is mandatory!! Minimum 1 year of experience is mandatory!! Excellent communication in HINDI and ENGLISH is mandatory!! Immediate joiners only!!!!! Candidates in Bangalore are preferred!! Job Description: We are seeking a detail-oriented and customer-focused professional for our Non-Voice Process role. In this position, you will handle customer inquiries, support requests, and issue resolution through written communication channels such as email and chat. The ideal candidate will have strong written communication skills, the ability to manage multiple tasks efficiently, and a commitment to delivering high-quality customer service. Roles and Responsibilities: Respond to customer inquiries via email and chat. Resolve customer issues by providing accurate and timely information. Document all interactions and resolutions in the system. Handle multiple customer requests simultaneously with efficiency. Escalate complex issues to appropriate teams when necessary. Maintain a high level of accuracy and attention to detail in communication. Ensure customer satisfaction by delivering prompt and professional service. Follow company guidelines and procedures for handling customer interactions. Shifts: Day Shift !!! (6 days working & 1 day off) Salary : Up to 24000 + Attractive incentives Location: Bangalore Interested candidates can contact to 8310391640 (HR Rusha) OR Share your resume to rusha@yourpitchh.com Looking For Immediate Joiners Only!!!!
Posted 3 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
Hyderabad
Remote
Dear Candidate, Greetings from FLY Consulting Services!! We have an immediate requirement with one of client for chat process - work from home. **Excellent English comm skills mandatory** Role:- Chat process Eligibility:- Intermediate to any graduate CTC:- Fresher's:- 3,50,000 to 4,00,000 CTC:- Experienced:- 4,00,000 to 4,30,000(Based on last CTC hike is given). 5 days working laptop provided by company. Candidate need to stay in HYD address and work. **Excellent English comm skills mandatory** Interested candidates can call on:- 7997995119, 7997995117, 7997995114, 7997995116.
Posted 3 weeks ago
1.0 - 4.0 years
2 - 5 Lacs
Bengaluru
Work from Office
HI Warm Greetings, Hiring: Banking Process Non-Voice (Day Shift) To Book your slots Contact - Ananya 8884496986 ananya.rivera24@gmail.com (Do forward CV on Whatsapp if the number cv is busy) Location: Bengaluru, Karnataka Position Type: Full-Time Work Schedule: 5 days a week Shift Timing: Day Shift/UK Experience Required: Minimum 1 year in customer support Education: Any Graduates and Under Graduates Role Overview We are seeking dedicated professionals to join our Banking Non-Voice Process team. In this role, you will assist customers with their banking-related inquiries through written communication channels. Key Responsibilities Respond to customer queries related to: Provide accurate and timely information to customers via chat and email. Maintain detailed records of customer interactions. Collaborate with internal teams to resolve complex issues. Candidate Requirements Bachelor's degree or Under Graduation(12th) Minimum of 1 year experience in customer support. Excellent written communication skills in English. Strong logical reasoning and problem-solving abilities. Proficiency in using computers and familiarity with banking terminologies. Perks & Benefits Complete day shift Opportunity to work with a leading banking institution. Professional growth and development opportunities. Supportive work environment.
Posted 3 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Greetings from IntouchCX ! We are currently Hiring for International Non Voice Process - Email & Chat Support Customer Service Associate Immediate joiner required Contact Details: HR : DEEPIKA E Mobile number : 7899915386 Email ID : deepika.e @intouchcx.com The role of Customer Support Associate (CSA), will be responsible for : Answering player support queries via Email and Discord Troubleshooting game issues via Email and Discord Answering player queries about features and functionalities of the clients service offerings Answering questions regarding game issues and making recommendations Escalate product related issues to internal teams & close loop Going the extra mile to engage with players by solving their issues and ensuring satisfaction Requirements:- An obligation to deliver exceptional customer service Receive inbound emails and Discord messages to gather and verify required information and do utmost within their power to solve issues submitted Have excellent judgment skills to be able to properly evaluate situations and immediately by providing effective solutions Ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer. Critical Skills:- Excellent written communication skills - ability to write accurately, using proper grammar, and sentence structure. Ability to show high emotional intelligence by remaining calm under pressure while solving the players concerns Ability to use information provided by clients to tailor responses and actions to meet the clients specific needs Ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer. Educational/Work Experience and Requirements Must have minimum 3-6 months experience in customer support Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus Benefits:- An attractive compensation package with performance-based incentives Incredible learning and growth opportunities Outstanding rewards and recognition program & employee engagement activities Free Food and Transport while working on-site Medical Insurance To schedule your interview kindly Contact HR DEEPIKA E or WhatsApp your CV on 7899915386 / Email to deepika.e @intouchcx.com.
Posted 3 weeks ago
0.0 - 5.0 years
0 - 5 Lacs
Kharagpur, Bihar, India
On-site
Role Responsibilities: Manage inbound calls and emails to assist with customer inquiries. Troubleshoot and resolve customer issues effectively. Work with teams to enhance processes and customer satisfaction. Handle customer interactions across voice, email, and chat channels. Key Deliverables: Efficient resolution of customer inquiries via call and email. Improved customer satisfaction through effective problem-solving. Contribution to process improvements and operational efficiency. Accurate and timely handling of customer communications.
Posted 3 weeks ago
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