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0.0 - 5.0 years
2 - 4 Lacs
Hyderabad
Work from Office
About IntouchCX IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth. Roles & Responsibilities Must have excellent verbal and written communication skills Should be capable of handling customer queries through live chat in real time Ability to manage 2 to 3 chats simultaneously with efficiency and accuracy Eligibility criteria Must have at least 6 months of experience in International chat support Typing speed should be more than 35 WMP with good accuracy Should be able to join Immediately Pursuing candidates or severing notice period candidates are not eligible Should be flexible in working as per business requirement ( Night shifts/ Graveyard shifts) Perks & Benefits Transportation provided with in 25kms without hiring radius PF ESI Performance based Incentives Work Location - LIB, Kokapet. Interested candidates may walk in to the location mentioned above with a hard copy of their resume and Aadhar card. Mode of Interview - Face to Face Time: 11:30 AM Mega Walk -in on -16th June to 18th June Walk-in Location - B16, Raheja Mindspace, 5th Floor, Back side of Inorbit Mall. ( https://maps.app.goo.gl/3kE8P4BkSqWiwLmXA )
Posted 2 weeks ago
0.0 - 3.0 years
3 - 5 Lacs
Agra, Ajmer, Jaipur
Work from Office
HIRING FOR CUSTOMER SUPPORT & TECHNICAL SUPPORT EXECUTIVE FOR JAIPUR 5 DAYS WORKING + FREE CABS + SALARY UP TO 6 LPA + INCENTIVES. Call HR Mansi TO Schedule Your Interview @ 9257030238 Drop your Resume # shaktideora@virtueplacement.com Role & responsibilities Always deliver outstanding customer service, through direct interaction with customers and advisors via email and post. Answer queries, update policies, make necessary amendments and manage payment schedules. Responsible for complying with customer data protection checks. Handle all interactions with professionalism and empathy. Maintaining accurate file records of all actions taken. Respond to customer objections and demonstrate excellent problem-solving skills. Preferred candidate profile Candidate should have excellent written & verbal communication/- Good Computer knowledgeable/- Fresher & Exp Both Can Apply/- Good communication skills/- Typing 25 WPM/- Perks and benefits 5 Days working Monthly Incentive 15 Day Accommodation Relocation Bonus Call HR Mansi TO Schedule Your Interview @ 9257030238 Drop your Resume # shaktideora@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained
Posted 2 weeks ago
0.0 - 3.0 years
3 - 5 Lacs
Mohali, Pune, Delhi / NCR
Work from Office
HIRING FOR CUSTOMER SUPPORT & TECHNICAL SUPPORT EXECUTIVE FOR JAIPUR 5 DAYS WORKING + FREE CABS + SALARY UP TO 6 LPA + INCENTIVES. Call HR Shakti TO Schedule Your Interview @ 9257030239 Drop your Resume # shaktideora@virtueplacement.com Role & responsibilities Always deliver outstanding customer service, through direct interaction with customers and advisors via email and post. Answer queries, update policies, make necessary amendments and manage payment schedules. Responsible for complying with customer data protection checks. Handle all interactions with professionalism and empathy. Maintaining accurate file records of all actions taken. Respond to customer objections and demonstrate excellent problem-solving skills. Preferred candidate profile Candidate should have excellent written & verbal communication/- Good Computer knowledgeable/- Fresher & Exp Both Can Apply/- Good communication skills/- Typing 25 WPM/- Perks and benefits 5 Days working Monthly Incentive 15 Day Accommodation Relocation Bonus Call HR Shakti TO Schedule Your Interview @ 9257030239 Drop your Resume # shaktideora@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained
Posted 2 weeks ago
0.0 - 3.0 years
0 - 2 Lacs
Pune, Chennai, Bengaluru
Work from Office
- Solving customer queries over the email and chat. - Solving telecom customer queries. - Language skillset: Hindi or Malayalam or Kannada or Tamil with Good English communication skills - Immediate joining HR Connect - Kavitha- 75488 27248 Required Candidate profile Designation: Business Associate Caller Back office – Wcom Email chat) 70% Email chat and 30% Voice Qualification - Any Graduate Shift Timings: Rotational shift / Rotational week off Work from office
Posted 2 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Kharagpur, Kolkata, Siliguri
Work from Office
Top MNC BPS is hiring for the Premium Blended and Chat Process. Candidate Must be excellent in English Communication. CTC- 3LPA-4.10 LPA Rotational Shift 5 working Days+ Cab +Bonus Call / WhatsApp- 9147047911, 6296317938, 9147047908
Posted 2 weeks ago
1.0 - 6.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Excellent English speaking and written skills Blended Customer service process Min 1 year exp in any BFSI process Min HSC Pick up and Drop till Thane station Easy selection (only 3 rounds) Fixed Day shift with Sat & Sun off Required Candidate profile If interested then call or whats app Sujal @ 9867369341
Posted 2 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Mangaluru, Chennai, Bengaluru
Work from Office
Immediate opening for VPN role (email, chat, troubleshooting) with unifyCX, a US based MNC in Mangalore. we are looking for immediate joiners who can relocate to Mangalore and join us on 19th June . Exp: 6 months - 3 years Qualifications: Previous experience in technical support covering chat, and email channels. VPN background is a plus, though not strictly required. Excellent English communication skills (written and verbal). Shifts: Rotational shift including Night shift work mode: work from office Perqs : Free cab facility, Food coups, Medical Insurance If Interested kindly share your resume to michelle,p@unifycx.com
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Pimpri-Chinchwad, Pune, Solapur
Hybrid
Urgent Hiring For Data Entry Operator Basic Typing Speed Basic Computer Knowledge Fresher And Experience Both Can Apply No Target Work No time Boundation
Posted 2 weeks ago
0.0 - 2.0 years
2 - 3 Lacs
Gurgaon/Gurugram
Work from Office
Profile- inbound Process Voice ,handle customer issues over the call and mail, resolve customer quires who can apply- strong English communication skill, Fresher Experience work from office immediate joiner Required Candidate profile Immediate joiner Excellent communication Skills in English. Fresher Experience both can apply UG or Graduate, Urgent Hiring
Posted 2 weeks ago
0.0 - 2.0 years
2 - 3 Lacs
Gurgaon/Gurugram
Work from Office
Profile- inbound Process Voice ,handle customer issues over the call and mail, resolve customer quires who can apply- strong English communication skill, Fresher Experience work from office immediate joiner Required Candidate profile Immediate joiner Excellent communication Skills in English. Fresher Experience both can apply 12th pass, Urgent Hiring
Posted 2 weeks ago
0.0 - 2.0 years
2 - 3 Lacs
Gurgaon/Gurugram
Work from Office
Profile- inbound Process Voice ,handle customer issues over the call and mail, resolve customer quires who can apply- strong English communication skill, Fresher Experience work from office immediate joiner Required Candidate profile Immediate joiner Excellent communication Skills in English. Fresher Experience both can apply UG or Graduate, Urgent Hiring
Posted 2 weeks ago
0.0 - 2.0 years
2 - 3 Lacs
Gurgaon/Gurugram
Work from Office
Profile- inbound Process Voice ,handle customer issues over the call and mail, resolve customer quires who can apply- strong English communication skill, Fresher Experience work from office immediate joiner Required Candidate profile Immediate joiner Excellent communication Skills in English. Fresher Experience both can apply UG or Graduate, Urgent Hiring
Posted 2 weeks ago
0.0 - 1.0 years
1 - 1 Lacs
Ludhiana
Work from Office
• Fresher’s can apply • To coordinate with Vendors via calls & mails and finalizing contracts • Diploma / Degree / Certification in Computers • To look after the training & support to staff for improvement & to optimize workflows Required Candidate profile Please call on this no. 6398425354 or email on divyanshi.k@experteyeconsulting.com
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Job Title: International Chat Process Location: Gurgaon Shift: Rotational (24x7), 5 working days Eligibility: Graduates/Undergraduates (freshers & experienced up to 5 years). Excellent English communication skills (written & spoken). Comfortable with rotational shifts. Responsibilities: Handle international client queries (chat-based). Ensure prompt and high-quality resolutions. Salary Range: 15,000 - 35,000 in-hand per month + Incentives + Transport + PF Why Join Us? Global exposure (UK, US, Australia). Growth opportunities in a supportive environment. Apply now to kickstart your career! Interested candidates kindly share your CV: HR Tanu - 7384484039 HR Khushi - 8532070200 HR Anjali - 6238069002 HR Afreen - 6206077869
Posted 2 weeks ago
1.0 - 2.0 years
1 - 2 Lacs
Pune
Work from Office
We are looking for highly skilled and efficient Chat Process Executives to join our customer support team. This role demands swift and accurate resolution of customer queries with a target of closing tickets within 2 minutes. Rotational Shift Required Candidate profile At least 1-2 years of experience in a chat support role focused on quick resolution. Proficiency in using chat software and CRM tools. Strong command of written English Qualification -Min Graduate Perks and benefits Health Insurance
Posted 2 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Noida
Work from Office
Job Title : Service Advisor Reports to : Team Manager Day-to-day basis responsibilities: Maintain the highest standards of customer service, for both inbound and outbound calls across all markets / functions in order to ensure customer confidence, satisfaction and loyalty. Provide first call resolution for Executive club members, Premium Customers, Preferred Partners by carrying out the role of a technical expert within the team to resolve any queries or issues Responsible to undertake all back office related activities, which includes handling queues, reissues, handling advanced fares and ticketing etc. To provide support during business contingency which may arise including mass disruptions. Responsible for checking and authorizing Automated Ticket Sales reports including reconciliation and related documentation. Ensure audit compliance. To deliver departmental and/or team targets to attain customer service and revenue. To play a leading role in an ongoing programme of process and quality improvement through the implementation of new technology and new working method. To maintain data protection and confidentiality for both staff and customers. Responsible for self-development to ensure own technical and product knowledge is kept up-to-date. Undertake any contact centre related jobs entrusted from time to time. Eligibility: Travel industry/call centre experience preferred Excellent communication skills both oral and written. Strong conflict/objection handling skills Customer Service background preferred Flexible with shift working environment
Posted 2 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Pune
Work from Office
Job Summary: As a Customer Service Representative in a BPO setting, you will be responsible for handling customer inquiries, resolving issues, and providing outstanding service. This role involves communicating with customers through various channels, including phone, email, and chat, ensuring customer satisfaction and loyalty. Key Responsibilities: Customer Interaction Problem Resolution Record Keeping Education: Graduate/ Under Graduate Can Apply Experience: Experience in a BPO environment is highly desirable. Skills: Excellent communication skills, both verbal and written. Strong phone contact handling skills and active listening. Ability to multi-task, prioritize, and manage time effectively. Proficiency in using customer service software,databases, and tools. Customer orientation and ability to adapt/respond to different types of characters. To apply, call Mr Prince at 9599818162
Posted 2 weeks ago
1.0 - 2.0 years
1 - 2 Lacs
Pune
Work from Office
We are looking for highly skilled and efficient Chat Process Executives to join our customer support team. This role demands swift and accurate resolution of customer queries with a target of closing tickets within 2 minutes. Required Candidate profile Rotational Shift At least 1-2 years of experience in a chat support role focused on quick resolution. Proficiency in using chat software and CRM tools. Strong command of written English.
Posted 2 weeks ago
1.0 - 5.0 years
4 - 5 Lacs
Pune
Work from Office
Job description We Are Hiring for International voice / Chat Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice / chat / email support Shifts: Rotational Location : pune Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @6364808230 / 6364822002 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!
Posted 2 weeks ago
0.0 - 1.0 years
3 - 3 Lacs
Gurgaon/Gurugram
Work from Office
# Responsible for solving Telecom queries of the US customers over the chat. # Good career growth. # Top Most Brand Name. # Premium process. # 100 % non voice process. # Graduate freshers can apply. # Undergraduate/BE/Btech can apply with min 06 months of BPO experience. # Salary- 20k in hand. # Excellent Incentives. # 5 days working. # Night Shifts. # cab facility. If interested then call me back or whatsapp your resume @ Itisha - 9990052966 OR Keshu - 7669330505
Posted 2 weeks ago
0.0 - 4.0 years
2 - 3 Lacs
Chennai
Work from Office
We are hiring for International US Banking Non-Voice Process. Eligibility Criteria: Should have excellent written communication and should be able to comprehend properly. Should be good at typing. Good English Communication. Handling customers queries and requests for the services. Understand customer requirements and provide the best customer service experience. Graduate year 2025 can also apply Shift & Cab: Shift Timings 5:30PM to 10:30AM (Total 9:30hours fixed by the Operations) 5 days schedule with rotational night shift and 2days rotational week offs Work from Office Two-way cab is available (17km radius from office location) Food will be provided based on the shifts Roles and Responsibilities: Handling customers query and request for the services Understand customer requirement and provide the best customer service experience Corporate Address: Alldigi Tech, 46B, Velachery Rd, Nehru Nagar, Velachery, Chennai, Tamil Nadu 600042 Landmark: Next to EB office & Opposite to Prasanth hospital Near bus terminal: Velachery - Vijayanagar stop. Thanks, Surendar M
Posted 2 weeks ago
1.0 - 6.0 years
4 - 4 Lacs
Bengaluru
Work from Office
Hiring: International Email / Chat Process Customer Support (BPO) Location: Bangalore (Work from Office) CTC: Up to 4.2 LPA + Incentives (Experienced) CTC: Up to 3.2 LPA (Freshers) Shift: Night / 247 rotational shifts Perk: 2-way cab facility provided Working Days: 5 days working | 2 days rotational off Notice Period: Immediate Joiners Only About the Role We are hiring Customer Support Executives (Email / Chat Process) for a leading international BPO. This role involves handling customer queries through email and chat, ensuring excellent customer satisfaction. Eligibility: Experience: Minimum 1 year in international customer support (email/chat preferred) Freshers with excellent communication & writing skills can apply (3.2 LPA) Qualification: Graduate / Undergraduate Skills: Excellent written and verbal communication Good typing speed & accuracy Customer handling BPO metrics (CSAT, AHT, SLA) Apply now and join a top international BPO for a rewarding career in customer service!
Posted 2 weeks ago
1.0 - 3.0 years
1 - 3 Lacs
Mohali
Work from Office
Respond to customer inquiries via phone, email, and chat Explaining how our products and services work in a simple, clear way Maintain organized records of customer cases, resolutions, and feedback Excellent communication and soft skills
Posted 2 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
Chennai
Work from Office
JOB DESCRIPTION Non Voice process Designation: Executive & Sr Executive Work Location: Featherlite the Address, Opp to Vels Univesity, Pallavaram, Chennai-600044. Qualification: Any graduate can be considered.(Arrears cannot be considered) Notice period: Immediate Joiners preferable. Interview Venue : Hexaware Technologies Ltd Featherlite - The Address; 7th Floor 200 Feet Radial Road, Pallavaram,Chennai, Tamilnadu,600043. Desired Candidate Profile: Experience with Email/Chat support. Freshers with excellent communication can also be considered. Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Only Immediate joiners. Should be able to communicate clearly, both written and in speech. Should be comfortable working for 5 days (24/7) with 2 days rotational offs. Rounds of Interviews: HR round Operations round / Written Assessment. Aptitude Client round. Contact Name : Achsah Contact Number: 7708675357 NOTE Mention the name as " Achsah" in your RESUME while coming for the Interview.
Posted 2 weeks ago
0.0 - 2.0 years
0 - 2 Lacs
Coimbatore
Work from Office
Job description Job description Provide timely and accurate responses to customer inquiries via chat. Resolve customer issues and concerns in a professional and courteous manner. Maintain a high level of customer satisfaction by ensuring quality interactions. Document customer interactions and feedback accurately. Collaborate with team members to improve service delivery and customer experience. Adhere to company policies and procedures during customer interactions. Participate in training programs to enhance product knowledge and service skills. performance metrics and targets set by the management. Assist in developing customer service best practices. Contribute to a positive team environment and support colleagues. Criteria : Typing Skills (25WPM with 90% Accuracy) Decent English Communication Skills VWT-S score 44 (Chat Process) HSC and above qualification Ability to work in a fast-paced environment Flexibility to adapt to changing processes and technologies Shifts timings: Rotational Shifts Salary: Up to 1.92LPA Week Off: 2 Rotational off Transport: Transport for Female Employees after 9PM and for Male Employees after 12AM Contact: Sudharsan Email: Sudharsan@hexaware.com
Posted 2 weeks ago
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