4.0 - 6.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job Title: IT & Admin Executive Location: Pune (On-site) Reports to: Operations Head / Founder Experience Required: 4+ years in IT support and administration, preferably in a fast-paced D2C or retail environment About Palmonas Palmonas is Indias first demi-fine jewelry brand, redefining elegance for the modern Indian woman. We blend contemporary aesthetics with high-quality craftsmanship, delivering versatile pieces that empower bold, graceful expression. As we scale rapidly, were looking for driven individuals to strengthen our backbone functions. Role Overview As an IT & Admin Executive , you will be responsible for ensuring smooth technology operations, managing infrastructure, and overseeing administrative duties for the workplace. You will be the go-to person for all system, hardware, and office support needs. Key Responsibilities IT Support Manage daily IT operations, including user support, troubleshooting hardware/software issues, and system updates. Oversee email setups, system backups, antivirus, and endpoint security. Coordinate with external vendors for IT-related procurements and services. Set up and manage Wi-Fi, printers, routers, biometric devices, CCTV systems, etc. Ensure data security and regular backup for all departments. Administration Manage office supplies, stationery, and administrative procurement. Coordinate facility maintenance, housekeeping, and pantry requirements. Assist in managing office leases, AMC contracts, and vendor relationships. Handle asset tracking, issuance, and documentation. Support travel bookings, event planning, and team offsites as needed. Key Requirements Graduate in IT, Computer Applications, or related field. 24 years of relevant experience in IT operations and office administration. Working knowledge of Windows, Google Workspace, LAN/WAN networks. Strong problem-solving skills and a first-responder mindset. Excellent communication and coordination abilities. Show more Show less

Posted 3 days ago

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Help Desk Associate DSU Online

0.0 - 4.0 years

0 Lacs

karnataka

On-site

The University Help Desk Associate role involves providing frontline technical support to students, faculty, and staff to ensure the smooth operation of IT services. Your primary responsibility will be to address hardware, software, and network issues efficiently, combining problem-solving skills with exceptional customer service. You will troubleshoot and resolve issues related to operating systems (Windows/macOS), software (MS Office, LMS), network connectivity, and devices (laptops, mobile). Additionally, you will assist users with password resets, account access, email/VPN setups, and multi-factor authentication through various channels such as phone, email, chat, and in-person interactions. In this role, you will be responsible for installing/configuring software/hardware, updating documentation, and escalating complex issues to senior IT staff. You will also handle setting up audio-visual equipment for campus events and classrooms, educate users on IT best practices and security protocols, and manage hardware/loaner equipment inventory. The qualifications required for this position include a high school diploma (required) and an Associates/Bachelors degree in IT, Computer Science, or a related field (preferred). Soft skills such as strong communication, patience, and problem-solving abilities are crucial for this role, along with the ability to explain technical concepts to non-technical users.,

Posted 1 week ago

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