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Customer Service Representative Dozen Diamonds

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a Customer Service Representative at Dozen Diamonds, your role is crucial in interacting professionally with valued customers to address questions and concerns efficiently. Your responsibilities include: - Act as a liaison, providing product/services information and resolving customer problems accurately - Display enthusiasm in helping customers, demonstrating patience, empathy, and excellent communication skills - Advocate for customers and gather feedback to enhance service quality - Utilize problem-solving skills to troubleshoot and investigate customer inquiries - Handle inbound and outbound calls, email requests, and face-to-face interactions using a friendly approach - Utilize sales...

Posted 2 months ago

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