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Accenture services Pvt Ltd logo
Customer Contact Comms Specialist Accenture services Pvt Ltd

7.0 - 11.0 years

0 Lacs

karnataka

On-site

As a Customer Contact Comms Specialist at Accenture, you will play a crucial role in managing and resolving customer queries, handling escalations and complaints, and providing timely resolutions within SLAs. Your expertise in email and chat processes, along with proficient typing skills, will be highly valued in this position. Customer communications across various channels are essential for enhancing interactions between customers and businesses. - Analyze and solve moderately complex problems effectively - Develop new solutions by adapting existing methods and procedures - Understand and align with the strategic goals set by senior management - Collaborate with team members, establish str...

Posted 23 hours ago

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