982 Email Process Jobs - Page 8

Urgent Hiring for International Customer Service Specialist Experience : Minimum 2 years experience into international voice, customer support, chat or email . (should have exp. into banking industry, fintech or financial) CTC : Good hike in current CTC. Notice : Maximum 30 days Notice period. Working days & shift : Rotational shifts and rotational week off. Interested candidates can share their resume below mention mail id : harshita.sen@tdcx.com or 9098529507 Who are we looking for? Candidate must possess at least Bachelor's Degree, Professional Degree, Master's Degree in any field. To be successful in the role, you should have a keen interest in the e-Payment/Finance related field, love working in a customer-focused environment and enjoy investigative and problem resolution duties. • Provide exceptional service to E-payment users via phone, chat, and email. • Build strong relationships with team members and e-Payment users. • Investigate user issues, discover bugs, and resolve them as soon as feasible. • Advocate for users and share best practices with the team to continuously enhance our processes. • Update the internal knowledge base when you learn something new. • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the ISO9001 and ISO 18295-1 Quality Management System of TDCX. Who is TDCX? Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality. TDCXs smart, scalable approachdriven by innovation and operational precisionpositions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S. Visit www.tdcx.com for more info.

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR BLENDED PROCESS SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY Location - Noida and Gurgaon Role & responsibilities 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Preferred candidate profile Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Graduation is not mandatory. 3. Must be comfortable with WORK FROM OFFICE. 4. Candidates communication should be good. For Noida: Salary - Upto 30k Ctc WORKING DAYS- 6 ROTATIONAL SHIFT For Boys Day Shift For Girls ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 3000 Incentives will be provided based upon performance For Gurgaon: Salary - Upto 32k Ctc WORKING DAYS- 5.5 ROTATIONAL SHIFT For Boys Day Shift For Girls ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 2700 Incentives will be provided based upon performance Interview Mode- Walk-IN Interview Round-3 INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER: 8899851187 (Ujwal Pandita)

Urgent Hiring For "Banking Operations Executive" Email process Experience - Minimum 1 year of Email process Shift- Day shift Immediate joiners preferred Package - 3 LPA - 3.5 LPA HR Kanchan 9691001643 Required Candidate profile 1 year of experience preferred in Email process Excellent verbal and written communication Candidate must have experience in Email process in BFSI OR any domail

Hiring For Graduate fresher with international MNC- 4.30 LPA GGN Grad/BE/Btech/BCA/BBA Can apply 5 Days working environment with 24*7 Freshers are welcone Immediate JOINING Rotional Shifts wHATSAPP CV ON HR 7982739499

We are hiring for chat process and international voice process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring Night Shift walk in interview Salary up to 25000 zeba 7304275215

Role & responsibilities Job Summary: We are seeking dynamic and customer-focused Semi Voice Process Executives to join our telecom support team. The role involves handling customer inquiries primarily through chat and email, with occasional phone calls, to provide assistance related to telecom services such as mobile connections, internet plans, billing, and technical support. Key Responsibilities: Respond to customer queries via chat and email with occasional voice calls regarding telecom products and services. Assist customers with account management, plan upgrades, service activations, and billing inquiries. Troubleshoot basic technical issues related to mobile, broadband, or other telecom services. Escalate unresolved issues to the appropriate technical or service teams. Maintain accurate records of customer interactions and transactions. Follow telecom compliance guidelines and maintain confidentiality of customer information. Achieve individual and team performance targets on quality and productivity. Stay updated on new telecom products, plans, and policies. Required Skills & Qualifications: Good verbal and written communication skills in English; knowledge of regional languages is a plus. Basic understanding of telecom services and terminologies is preferred but not mandatory. Proficient computer skills including typing and navigating multiple systems simultaneously. Ability to multitask and manage customer interactions effectively across different communication channels. Customer-centric attitude with problem-solving skills. Willingness to work in shifts, including night shifts if applicable. Prior experience in telecom customer service or semi-voice process is an advantage.

We are Hiring for International voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @9606523804 / 9606553812 / 9606521172 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Hiring for Non voice chat process Graduate or undergraduate with min 6 months exp can apply 5 days working Rotational shift cab provided immediate joining Sal 3.5 lpa-5.3 lpa walk In Interview Call : HR smitha - 9880964847 (WhatsApp or Call )

Immediate Hiring for International Voice process|| Hyderabad|| Upto 3.8 lpa|| Work from Office Location: Hyderabad Work Mode: Work from Office Eligibility Criteria: Freshers (Graduates of 2023, 2024, 2025) Degree is mandatory Relieving letter required for experienced candidates Immediate joiners only ROLES Customer support voice Fresher salary upto 3 lpa Experience minimum 1 year upto 3.8 Lpa Technical support voice Minimum 1 yr in technical support (Upto 3.8 lpa) Technical support (Non voice) Freshers only upto 2.8 lpa Additional Benefits: One-way cab provided (up to 25 km) To Apply: Send your resume to: HR Srija - 9603297846 Email: srijahr.axis09@gmail.com Referrals are welcome.

Urgent hiring for Customer Service- Day Shift Job Location _ Gurgaon Sec 54 Shift 10-7pm Salary- upto 40k Job Responsibilities 1. Maintaining a positive, empathetic, and professional attitude toward customers at all times. 2. Serves customers by providing product and service information and resolving product and service problems. 3. Attracts potential customers by answering product and service questions and suggesting information about other products and services. 4. Knowing our products inside and out so that you can answer questions. 5. Handling queries from international customers on call, Email & Social Media. 6. Candidate should be flexible to work in rotational shifts, specifically US timelines. 1. Candidate with experience of providing support to international customers on call or chat process will be preferred 2. Proven work experience of Customer interactions. 3. Hands on experience with MS Office and internet research 4. In-dept understanding of customer service practices 5. Excellent written and verbal communication skills in English 6. Teamwork and motivational skills\Ability to handle multiple tasks, work in a fast- paced environment and meet deadlines. 7. Good follow up skills Share CV Mohini.sharma@adecco.com OR Call 9740521948

Hiring For International B2B/B2C Outbound Sales -Ggn/ Noida WFO/ Both Side Cabs / Sat & Sun Fixed Off / US Shifts Fresher - 22K 1 year plus Exp - Upto 36k Call /Whatsapp Resume to Eva- 9810990754 (DO MENTION B2B/B2C SALES)

About The Company : Synergistic IT is an IT/Software company, located in California USA for 12 years. Synergistic IT three major areas of business include the following Software Development IT skills Enhancement IT Staffing Its subsidiary company as Synergistic Compusoft Pvt Ltd is located in Ghaziabad U.P Role Description This is a full-time Work from office role(Night shift) for a International Customer Care Professional(Blended Process) The Customer Care Professional will be responsible for ensuring customer satisfaction, providing customer support via Chat & Email, utilizing analytical skills, effective communication, and delivering exceptional customer service. Qualifications Customer Satisfaction and Customer Support skills Analytical Skills Strong Communication skills (Written) Experience in Customer Service Ability to multitask and prioritize Problem-solving abilities Attention to detail Previous experience in a similar role is a plus(1.5+ years) This role will be 20% voice & rest will be Non-Voice. Excellent Written English is mandatory. Skill Required: - Excellent Written English Skills mandatory - Email Drafting - Verbal English - MS-Office, Outlook, Excel etc. - Good Typing speed -Problem solving skills Benefits: Fixed Salary : Depends on candidature (Up to 30k) Benefits: 3,000 INR Food Allowances per month (After completion of 1 month onward) Work Location : Synergistic Compusoft Pvt Ltd. C-52 A RDC Rajnagar Ghaziabad Timings: 8:30 pm- 5:30 am (Fixed Night Shift) Fixed Week off : Sat and Sun Company Website - www.synergisticit.com Company's LinkedIn profile - https://www.linkedin.com/redir/redirect?url=https%3A%2F%2Fsynergisticit%2Ecom%2F&urlhash=rKyX&trk=about_website

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR CUSTOMER SUPPORT SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY Location - Lucknow, Kolkata and Bangalore Role & responsibilities 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. HIRING FOR KOLKATA - CHAT SUPPORT : Graduation is not mandatory. SALARY- 20 ctc WORKING DAYS- 6 ROTATIONAL SHIFT ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 2974 INCENTIVES WILL BE BASED UPON PERFORMANCE INTERVIEW MODE- WALK-IN INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND HIRING FOR LUCKNOW - CHAT SUPPORT : Graduation is not mandatory. SALARY- 17 ctc WORKING DAYS- 6 ROTATIONAL SHIFT ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 2700 INCENTIVES WILL BE BASED UPON PERFORMANCE INTERVIEW MODE- WALK-IN INTERVIEW ROUNDS- HR & CLIENT ROUND HIRING FOR BANGALORE - INBOUND VOICE PROCESS : GRADUATION IS MANDATORY. CANDIDATE SHOULD BE FLUENT IN ENGLISH AND HINDI SALARY- 25K IN HAND WORKING DAYS- 6 ROTATIONAL SHIFT FOR BOYS DAY SHIFT FOR GIRLS SUNDAY FIXED OFF QUARTELY BONUS - 4065 INCENTIVES WILL BE BASED UPON PERFORMANCE INTERVIEW MODE- WALK-IN INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER: 7006812358 (Sneha Bansotra) #Bpo #customerservice #chatsupport #inbound #voicesupport

Greeting from 247.ai, We were impressed with your profile and are pleased to invite you for a walk-in interview for the International Voice/Chat Process position. We believe your skills align well with what we're looking for in our dynamic team. Here are the key details for your walk-in interview: Time: 9:30 AM to 3:00 PM Venue: Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Road, Kadubeesanahalli, Sarjapur, Bengaluru, Karnataka 560087 Google Maps Link: Click here About the Role: Position: International Voice and Non voice Customer Support Mode: Work from Office Shift: Night Rotational Shift Salary: starting from 2.7 LPA to 4 LPA Key Requirements & Responsibilities: Minimum Education: 12th pass. Key Skills: Excellent communication, adaptability, and basic computer skills. Handle inquiries and resolve issues from international clients via phone, email, and chat. Maintain professional and empathetic communication across different time zones and cultural contexts. Provide accurate product, service & policy information. Use CRM tools effectively. Fluent English communication (Voice/Chat) is essential. Join [24]7.ai, a leader in CX for over 24 years, known for delivering hyper-personalized experiences and fostering a supportive global workforce. [24]7.ai employs a 15,000 + strong global workforce across 18 locations and 11 countries. [24]7.ai India has been GPTW Certified 6 years in a row. Important Notes: This is a walk-in interview only (no online option). Please carry your updated resume and a valid ID proof. Reference: [Recruiter's Name- Prince, Reference Code- 139 & Phone number- 8147672961] We look forward to meeting you in person! Best regards, Prince Talent Acquisition Team [24]7.ai SMS Version [24]7.ai Hiring: International Voice Role (up to 4.3 LPA). Walk-in Interview. Mon-Fri. Time: 9:30 AM-3 PM. Venue: https://maps.app.goo.gl/ENryWG8EVRpz11pB9 Bring your resume & ID proof. Reference: [Recruiter's Name- Prince, Reference Code- 139 & Phone number- 8147672961] Role & responsibilities Preferred candidate profile

Graduate Min 6 months in international chat process Good communication skills Good typing speed Both way cab Salary Range Upto-5 LPA Location-Noida/GGN 24/7 shifts *Immediate Joiners* Interested candidates can Call@9220771924 Akanksha

About Genea: As leaders in property technology, Genea provides cloud-based physical security, submeter billing and on-demand HVAC solutions to over 1 million users across 39 countries. But Genea is more than just a workplace. Were a mission-driven team that collaborates, innovates, and engineers the proptech solutions of tomorrow to solve the challenges of today. We pride ourselves on fostering an environment of teamwork, transparency and authenticity, where you can be yourself. But don’t take our word for it. Genea has been recognized as a Top Workplace in 2021-2023, with a rating of 4.5 out of 5 stars on Glassdoor. Our team members love our competitive benefits, including 401k matching, PTO, 100% paid parental leave, remote work options, and development/training opportunities. Job Overview: The Customer Service Specialist I is responsible for the management of all level 1 support calls (as applicable), emails, tickets, and chats by resolving customer issues, documenting them in the company CRM, and taking the appropriate follow up steps with the customer’s Account Manager. This individual is also responsible for answering general office phones (as applicable), completing data entry as needed or required, quality assurance, and building professional relationships with customers/properties. They will interact directly with customers via phone (as applicable), email, and chat to ensure 100% satisfaction with the product and service. Additionally, they will take on level II support tasks where applicable. These tasks include, but are not limited to, monthly billing tasks, accounting file reviews/adjustments/uploads, and other billing related tasks. Regular Shift Schedule: 8-hour shift, 5 days per week, Monday – Friday (2-3hours- Overlap of US working hours is needed) Duties and Responsibilities: Manage all incoming support inquiries that come in via email, ticketing system, and chat Gather and enter all pertinent information on unresolved issues into CRM, and pass customer/information/case to the Account Manager Manage challenging customer service situations while maintaining a positive, empathetic, and consultative approach towards the customer Demonstrate sound judgment in decision making, and appropriately follow established guidelines and procedures Deliver an exceptional customer experience to customers and provide guidance regarding Genea services Ensure that all interactions encourage customer satisfaction, effectiveness, proficiency, and quality Act with confidence by answering and/or finding answers to customer questions and finding solutions to customer issues Provide data entry as required during the implementation process or for general account maintenance Take on billing-related tasks as assigned Work closely with Account Managers on account transitions and updates Document all billing-related updates in appropriate databases Utilize CRM technology to log all customer interactions and database updates Answer general office phones Exceed key performance indicators measuring personal productivity, quality, and service level Provide support to the Customer Success team as needed in their daily duties Qualifications: Associate’s degree preferred 1-3 years of related experience preferred Knowledge of customer service principles and practices and a desire to help people Proficiency in Adobe Acrobat, MS Word, Excel, MS Outlook Ability to analyze and solve problems Ability to multi-task Comfortable in a high-growth, rapid-paced tech company environment Self-starter, ability to work with minimal supervision and in a remote environment (when necessary) Working knowledge of customer billing processes, and willingness to learn Exceptional verbal and written communication skills and strong interpersonal abilities Strong attention to detail Working knowledge of Genea-specific technology and tools, a plus

We are hiring skilled professionals to provide exceptional chat support to customers. Excellent English communication skill Problem solving skills

We are looking for a creative individual to handle customer escalations on Chat. You will manage sensitive issues, and ensure a seamless customer experience through timely and professional responses. Job Title/ Designation - Sr. Customer Service Associate - Chat Process Process - Telecom Location - Noida, Sector 62 Days of working : 5 Days a week / Rotational off and shifts Remuneration: Up to 3.25 LPA +PLI Twice a Year+ Night shift allowances for Male candidates +Medical Insurance Qualification - Graduation is Mandatory Remuneration - 27K CTC PM Experience - Min 1 Year & Maximum 2 years Experience in customer service, handled Customer Escalations on Chat or Email current or previous. Roles & Responsibilities: Handling customer queries on chat or Email . Handling customer escalations/grievances. Handling escalations on chat or Email. Providing resolution to the customers. Interested candidates can connect with Ms. Sanjana on 8527857726.

Sutherland Global Mega Walk-In Drive! Tomorrow!!! Are you ready to kick-start your career with Sutherland Global ? We are calling all dynamic, ambitious, and career-driven individuals to join our powerhouse team! Whats in it for YOU? Lucrative performance-based incentives Earn BIG with your skills! Medical Insurance coverage Because your well-being matters. Cab facility provided Say goodbye to commute hassles. Travel Allowance included We take care of your travel expenses! Work-life balance Enjoy 2 rotational weekly offs for that perfect harmony. Why Sutherland? Be part of a global leader in BPO, where growth, success, and innovation are the name of the game. We dont just offer jobswe build careers! Walk in & Get Hired! Location: Job Location- Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708. Date & Time: 19 June -25 between 12.00 PM to 7.00 PM No prior experience needed – Just bring your passion & enthusiasm! Come, experience the Sutherland difference. Your future starts here! Spread the word. Bring your friends. Your dream job is just a step away! Mentioned Mehjbin on top of your resume - Mehjbin- 9136557570

Sutherland Global Mega Walk-In Drive! Tomorrow!!! Are you ready to kick-start your career with Sutherland Global ? We are calling all dynamic, ambitious, and career-driven individuals to join our powerhouse team! Whats in it for YOU? Lucrative performance-based incentives Earn BIG with your skills! Medical Insurance coverage Because your well-being matters. Cab facility provided Say goodbye to commute hassles. Travel Allowance included We take care of your travel expenses! Work-life balance – Enjoy 2 rotational weekly offs for that perfect harmony. Why Sutherland? Be part of a global leader in BPO, where growth, success, and innovation are the name of the game. We don’t just offer jobs—we build careers! Walk in & Get Hired! Location: Job Location- Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708. Date & Time: 19 June -25 between 11.00 PM to 7.00 PM No prior experience needed – Just bring your passion & enthusiasm! Come, experience the Sutherland difference. Your future starts here! Spread the word. Bring your friends. Your dream job is just a step away!

Salary : 18k to 38K CTC Job Location : Jaipur Good communication skills with fluent English Rotational shift & week off 6 or 5.5 day working Call or whatsapp CV : 6357157165/ 6357157176 Virtual interview Required Candidate profile Immediate joiner Fresher also apply Only work from office Interview mode: Virtual BPO industry is first priority

Handling Email/ Chat process, inbound /outbound customers’ queries.Coordinating with the team on product issue, Follow up regarding to the orders Solving the queries of the customers.Customer Incoming Calling WhatsApp Enquiry, Feedback & Complaints

Greetings for the day! We're excited to offer you an open positions for the role of "Non Voice - Night Shifts" JOB DESCRIPTION: Work Timings: 5 PM to 2:30 AM IST WFO/WFH: Work from office Qualification Any Graduation (BCom, BSC, BA, BBA Etc) except Computer science graduates. Processing Membership / Claims transactions or a health care project in Chennai CDC5 location. User to be ready for work from office 5 days a week and should be based out of Chennai location. Should not have any arrears in academic semester. Should have WIFI connection in home. User should have good english written, understanding and communication skills. Should be strong in email drafting. User should undergo Versant Written test before onboarding and the scores should be shared to hiring manager. Max CTC 18,700 PM Rounds of Interview:- Screening Ops Round Interested Candidate can send there 'RESUME' in this below mention mail sanovar_f@trigent.com Or can also contact us on 7975371746

Responsibilities: Manage team performance Lead and manage teams across Customer Support, New Customer Onboarding, and D2C Collections, ensuring departmental KPIs are consistently met Ensure customer satisfaction through effective handling

We are looking for Email / Semi Voice Process/ Customer Support Jobs in Chennai Should have Experience in Inbound &Outbound Calls and Sales Good Communication Skills in English & Hindi Must Interested Candidates can apply 7397778272