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0.0 - 5.0 years
2 - 3 Lacs
mohali, chandigarh
Work from Office
Urgent Requirement for FRESHERS Location: Mohali and Chandigarh Work Mode: Work from Office Interested Candidates can WhatsApp their resume on : 9988265439 ( HR DIKSHA ) TO APPLY : KINDLY SHARED RESUME ON WHATSPP ONLY FOR FAST REVERT Inform customers about product & services Handle inbound & outbound calls Freshers and experienced both can apply. Candidate should be flexible for rotational shifts Min Qualification should be Graduation Degree Salary: 25k CTC + Travel allowance Working Days: 5 Days a Week Extra Benefits Health insurance Provident fund Cab facility also available
Posted 1 month ago
0.0 - 3.0 years
0 - 3 Lacs
pune
Work from Office
Role & responsibilities MOL and Live Chat Process The process involves addressing end to end inquiries related to Members (Health insurance) pre authorization, policy servicing, claim assessment, complaints, and any other policy and claims related queries through Voice. These professionals are required to have a complete understanding of all the products/services portfolio to aid in responding to queries. Job Description • Seeking bright, articulate, detail-oriented candidates with a desire to help us exceed our customers expectations. Our Member Online and Live Chat team plays a critical role in delighting our customers through delivering timely, accurate, and professional service via ema...
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
pune
Work from Office
Role & responsibilities Location : Pune Shift : Rotational Shift Designation : Analyst Kindly fine below Job Description for reference. Seeking bright, articulate, detail-oriented candidates with a desire to help us exceed our customers expectations. Our Member Online team plays a critical role in delighting our customers through delivering timely, accurate, and professional service via calls. Provide quality instructions or responses to be able to resolve the customer's issue. Develop strong customer relationships and will be responsible to resolve queries of the customers through e-mail within the assigned TAT of 4 hours. Manage and take ownership of the resolution process for all customer...
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
bengaluru
Work from Office
Key Responsibilities : Respond promptly and professionally to customer emails regarding products, services, orders, or issues. Resolve customer queries by coordinating with internal departments. Maintain a high level of service quality and email etiquette. Follow communication procedures, guidelines, and policies. Document all customer interactions accurately in the CRM or ticketing system. Meet productivity and quality targets as defined by the team lead or manager. Escalate unresolved queries to the appropriate internal teams in a timely manner. Adhere to SLAs (Service Level Agreements) and KPIs (Key Performance Indicators). Work in coordination with international clients across time zones...
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
bengaluru
Work from Office
Key Responsibilities : Respond promptly and professionally to customer emails regarding products, services, orders, or issues. Resolve customer queries by coordinating with internal departments. Maintain a high level of service quality and email etiquette. Follow communication procedures, guidelines, and policies. Document all customer interactions accurately in the CRM or ticketing system. Meet productivity and quality targets as defined by the team lead or manager. Escalate unresolved queries to the appropriate internal teams in a timely manner. Adhere to SLAs (Service Level Agreements) and KPIs (Key Performance Indicators). Work in coordination with international clients across time zones...
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
gurugram
Work from Office
Handle mail professionally and efficiently Deliver exceptional customer experiences to enhance satisfaction Adhere to company policies and procedure Maintain a high level of knowledge about the company’s service Blended process Required Candidate profile Graduation is mandatory Minimum 1 Year of experience is mandatory Good communication skill in written and voice Strong problem-solving skills and the ability to empathize with customers
Posted 1 month ago
1.0 - 2.0 years
1 - 2 Lacs
hyderabad
Work from Office
Job Title: Associate Student Support Location: Hyderabad Job Summary: We are looking for a detail-oriented Non-Voice Executive to manage and resolve student queries via email and a ticketing system. This role involves providing timely and accurate solutions to students' concerns while adhering to service level agreements (SLAs). The ideal candidate will have strong written communication skills, problem-solving abilities, and proficiency in MS Excel. Key Responsibilities: Handle student queries via email and ticketing platforms. Understand and resolve issues clearly and accurately. Maintain a student-centric approach with professional and empathetic communication. Resolve all queries within p...
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
hyderabad
Work from Office
Greetings from Sutherland! Currently we are hiring for International Non voice process for Freshers & Experienced. Role & responsibilities: A non -Voice Job is a job where the executives are assigned to handle the non -voice process from clients in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Preferred candidate profile: *Must be fluent in English *Excellent Communication can Apply *Candidates should reside under the radius of 25 kms are eligible. *Candidate must have Experience into E-mail/Chat/SMS. *Both Undergraduate and Graduate can apply. *24/7 shifts and rot...
Posted 1 month ago
0.0 - 3.0 years
2 - 2 Lacs
jaipur
Work from Office
Shift: US Shift Two way cab will be provided. Customer Support: issues through email, chat, or other non-voice communication channels. Non Voice - Other BPM / BPO Customer Success, Service & Operations Education HSC /Graduate 5 day working
Posted 1 month ago
0.0 years
0 - 2 Lacs
new delhi, gurugram, delhi / ncr
Hybrid
Schedule : 24/7 ( Rotational Shifts and week off ) Days off: Typically, 2 consecutive days in a week, but on one week each month (on average) they can be separated to align schedules. Location : Gurgaon, Delhi Roles & Responsibilities Check the images, match with the website. Verify the content with website. Understanding sensitive content View the content, check the Brand Name and Website, Check if non-Family safe content, rate the content. etc' Skills Required Communication Skills, Problem-solving Skills, Community Management, Experience Freshers Soft skills Ability to work independently. Good communication skills, both verbal and oral Quick learner and adaptable to learn new processes, co...
Posted 1 month ago
0.0 - 5.0 years
0 - 3 Lacs
ahmedabad
Work from Office
What You’ll Do: *Handle global customer queries via chat & email *Provide quick and accurate solutions *Deliver top-notch customer service *Shifts: Rotational / Night Shifts *25k - 35k Salary + Attractive Incentive Connect on : 8780702614 Required Candidate profile Requirements: *Ready to Relocate in Ahmedabad *Excellent English communication (written) *Fast typing & problem-solving skills *Willingness to work in international time zones Connect on : 8780702614
Posted 1 month ago
0.0 years
1 - 3 Lacs
hyderabad, jamshedpur
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services...
Posted 1 month ago
0.0 years
1 - 3 Lacs
hyderabad, jamshedpur
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services...
Posted 1 month ago
0.0 - 3.0 years
3 - 3 Lacs
gurugram
Work from Office
Greetings from Teleperformance!! We have an excellent opportunity for Freshers. If interested please share the cv at barnali.dutta@teleperformancedibs.com with keyword "Gurgaon Backend" or contact at 7384484039 Contact Person Name- Barnali Contact Number- 7384484039 Process- International Backend Process Shift- Rotational Working Days- 5 days /week , 2 days rotational week off. Education- Any fresher graduate or HSC Both way cab facilities Only immediate joiners preferred. Roles and Responsibilities Assist the hearing impaired to communicate with their loved ones confidently Listen to audios and edit AI transcript in real time to facilitate real time conversation Active listening, understand...
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
hyderabad
Work from Office
INTERESTED CANDIDATES CAN CALL AND SHARE THEIR RESUMES AND CALL ON HR MITALI - 9075017951 . Job Description!!!!!!!!!!! - Greetings from Sutherland! Currently we are hiring for International non - voice process for experience!!! with Excellent Communication Skills Role & responsibilities An Non Voice Job is a job where the executives are assigned to handle the non voice process from clients in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Preferred candidate profile: *Must be fluent in English *Excellent Communication can Apply *Candidates should reside under the ra...
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
kochi
Work from Office
Role & responsibilities Respond to customer inquiries via phone, email, and chat Resolve issues and provide solutions in a timely manner Maintain customer satisfaction through effective communication Document and track customer interactions and resolutions Collaborate with internal teams to resolve complex queries Stay updated with product knowledge and customer service best practices Preferred candidate profile Fluency in English, with excellent spoken and written communication skills. Ability to work in a fast-paced environment and handle high call volumes. Strong problem-solving skills and attention to detail. Flexibility to work in different shifts, including nights and weekends. what yo...
Posted 1 month ago
0.0 - 3.0 years
1 - 5 Lacs
hyderabad
Work from Office
Client: MNC Process: International Non-Voice Process Exp: 0 to 2 Years Role: Answer incoming calls and respond to customer emails/chats Resolve customer issues efficiently and professionally Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical
Posted 1 month ago
0.0 - 3.0 years
3 - 5 Lacs
hyderabad
Work from Office
Client: MNC Process: International Non-Voice Process Exp: 0 to 2 Years Role: Answer incoming calls and respond to customer emails/chats Resolve customer issues efficiently and professionally Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical
Posted 1 month ago
0.0 - 4.0 years
2 - 3 Lacs
noida
Work from Office
HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL ####### HUGE OPENING'S FOR CHAT PROCESS ######## SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- NOIDA PROFILE- CUSTOMER SERVICE Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experienc...
Posted 1 month ago
0.0 - 4.0 years
1 - 3 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
Process:- Unity Small Finance (Email Chat) Location: Work from Office (Turbhe) Job Description: We are seeking a Banking BPO Email Associate with a minimum of 1 year of experience in banking or BPO environments , specifically handling email-based customer support. The ideal candidate will be a graduate , possess Versant level 5 communication skills , and demonstrate the ability to manage customer responses efficiently via email. Qualifications: Graduate Skills Required: Good communication in Marathi & Hindi Fluent English communication skills Job Details: Shift: Day shift Salary: 28,000 Inhand And 32,500 CTC Week Off: Rotational Interview Rounds: HR Round Email Test Aptitude Test Client Inte...
Posted 1 month ago
4.0 - 6.0 years
18 - 25 Lacs
bengaluru
Work from Office
Job Overview: iEnergizer is seeking motivated and skilled individuals to join our Go Magenta US Telecom Blended Process team (70% Chat & 30% Voice). If you have a passion for delivering exceptional customer service and possess international BPO experience in a chat/email or blended process, this is the perfect opportunity for you. The role involves managing customer interactions related to US telecom services via chat and voice channels. You will be responsible for resolving customer queries, providing information about services, and ensuring the highest level of customer satisfaction. Key Responsibilities: Provide customer support related to US telecom products and services primarily throug...
Posted 1 month ago
0.0 - 5.0 years
1 - 4 Lacs
new delhi, gurugram, delhi / ncr
Work from Office
Job Title: Customer Support Executive – Chat/Voice/Blended (BPO) Location: Gurgaon Experience: 0 – 3 Years Salary: 18,000 – 35,000/month (Based on experience & shift) We want to hear from you! WhatsApp details on HR 88266 73317 Required Candidate profile Job Responsibilities: Handle customer queries via chat, call, or both, depending on the process Provide accurate information and timely solutions Graduates/Undergraduates (Freshers welcome!)
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
gurugram, delhi / ncr
Work from Office
Customer Experience Agent Talent Framework To apply, Call/WhatsApp HR Palak at 9289050069 What were looking for: The core of a CX star Exceptional communication mastery Our agents are brand ambassadors of FedEx. They must be articulate, persuasive, and preciseconveying clarity, empathy, and confidence with every word. Key capabilities: Active listening and fast comprehension Fluent and professional English (verbal & written) Strong structuring of responses Grammar, vocabulary, and tone tailored to diverse customer personas. Empathy, patience & emotional intelligence Beyond resolution, we seek resonance. Agents should engage with heartmaking customers feel heard, valued, and supported, even i...
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
visakhapatnam, hyderabad, bengaluru
Work from Office
Domestic Bpo Hiring for Voice and Back office CTC 20K to 30K +cab +PF+ESI Hindi English Speaking Must Night Shifts for Voice / Non Voice International Process WhatsApp CV 9041420279 Register for call Back www.callcenterjobs.anejabusinessgroup.com Required Candidate profile Voice and Back office Hiring for Vizag English Speaking With Hindi Is Must for Domestic bpo 24*7 Shifts With Cab CTC 20K to 30K WhatsApp CV 9041420279 www.callcenterjobs.anejabusinessgroup.com Perks and benefits CTC 20K to 30K. whats app CV 9041420279
Posted 1 month ago
0.0 - 4.0 years
3 - 5 Lacs
mumbai suburban, thane, mumbai (all areas)
Work from Office
Job Opening: Phone Banking Officer (Bank Payroll) Location: Andheri / Thane / Noida Shift: Day Shift | Work from Office Salary: Up to 4 LPA (Based on Interview) Process: Inbound / Outbound Graduates (Freshers can apply) Call 9137797705 Hrutika Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more
Posted 1 month ago
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