998 Email Process Jobs - Page 36

Designation-Assistant Manager Payroll-Bank CTC-4.50LAKH Age limit-30 LOC-Thane/Turbhe/Airoli Exceptional Written & Verbal Communication skills Graduate with min 1-2 YRS exp in escalations Voice support only apply CALL 9082104424 Sanika www.hyfly.in Required Candidate profile Handling 1st level escalations of bank NRI customers High quality of responses to achieve high Net Promoter Score-NPS Coordinating with various departments for resolution of customer

Hiring for Below Role Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Complaints Manager Virtual Relationship manager Personal Banker on Call Call 9137797705 Hrutika hyflyhr9@gmail.com www.hyfly.in Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in Perks and benefits Bank Payroll Bonus Many more

Job Opening: Customer Support Executive Email & Chat Process Company: TATA Digital Openings: 150 Positions Job Details: Role: Customer Support Executive (Non-Voice & Voice Minor) Mode of Support: 90% Email/Chat, 10% Calling Shift Timings: Girls: 9:00 AM 9:00 PM Boys : 9:00 AM 12:00 AM (Midnight) Weekly Off: Rotational Training: 12 days (Paid) Eligibility Criteria: Minimum HSC pass with BPO experience Graduates (Freshers) are also welcome Versant Level 4+ is mandatory Good English communication skills (written and verbal) Typing speed: Minimum 30+ WPM with 90% accuracy Job Type: Full-Time | Work from Office Compensation: CTC: 22,000/- In-hand Salary: 17,000/- Location: Navi Mumbai /Thane Apply Now: To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh :- 9822643973

We are conducting Mega job fair for Top 10 Companies, Hiring Graduate Freshers only . Job Title: Graduate Fresher Non-Voice Process Location: Bangalore Job Type: Full-Time Experience Level: Fresher Industry: BPO / ITES / Customer Support Job Summary: We are seeking enthusiastic and detail-oriented graduates to join our team as Non-Voice Process Executives. This is an excellent opportunity for freshers to kick-start their careers in a dynamic and growth-oriented environment. The role involves handling back-end support tasks, data management, email/chat support, and documentation without any voice-based interactions. Key Responsibilities: Handle customer queries through email, chat, or ticketing systems. Accurately input and update data in internal systems. Process customer requests and transactions as per defined procedures. Maintain high levels of accuracy and attention to detail. Work collaboratively with team members and adhere to SLA timelines. Escalate complex queries to the appropriate department. Eligibility Criteria: Any graduate (B.Com, BBA, B.Sc, B.A, BCA, etc.) Freshers are welcome; no prior experience required. Typing speed: Minimum 25-30 WPM with 90% accuracy. Skills Required: Good written English communication skills. Proficiency in using computers and MS Office tools. Strong attention to detail and accuracy. Ability to handle repetitive tasks with consistency. Willingness to work in rotational shifts (if required). Perks and Benefits: Competitive salary and performance-based incentives. Opportunities for career growth and skill development. Friendly and collaborative work environment. Paid training and onboarding. Shift Timing: [Day Shift / Rotational Shift / Night Shift. Mode of Work: Hybrid. Contact : Aditya - 9900024951 / 7760984460 / 7259027282 / 9686454296 Spandana - 9900024811 / 7259027295 / 9686682465

TATA Digital Web chat Process 90% Email & Chat 10% Calling HSC with BPO experience Graduate freshers can apply Good Communication Salary: 22k CTC 17k In-hand Centralised Pickup/Drop from Koparkhairne Station to Office Required Candidate profile Min. HSC/Graduate Perks and benefits High Incentives and growth opportunities.

Process: Zee5 Chats & Email - Min HSC or Graduate candidates can apply - Candidate should be able to read, write and Speak Good/excellent English - Salary up to 22k Male Candidates Candidate should be ok with the Night shift (5:00 TO 2:00 AM) Required Candidate profile - Immediate Joiner - 1 Rotational Week off - 15,000 to 20,000 in hand (Salary will be closed on the basis of the candidate’s skillset and previous package) More Detail Call:- HR Rohan:- 8177871758

HBR KOLKATA IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 8967040903, 6296317 938, 9147047911 Incase if you are not getting any response than please WhatsApp your cv for further process 9674757948 Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake City Kolkata - 700091 Eligibility: Under Graduates and pst-graduateso can apply. ( Pursuing candidates are not eligible)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . Call & WhatsApp No: 9147047911, 8967040903, 6296317 938 Incase if you are not getting any response than please WhatsApp your cv for further process 9674757948 Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake City Kolkata - 700091 For more 1000+ Jobs opportunities you can follow our Intagram Page WhatsApp Group & Channel: www.instagram.com/hbrjobs https://chat.whatsapp.com/HSBUMVixr1W8zLPofXpjyu https://whatsapp.com/channel/0029Va7uwmAJ93wSueS1oJ05

Exciting Career Opportunity with a Leading American Global Corporation! Both Way Cab For Gurgaon Location Daily Walk-in Human Before Resource Private Limited Block F-1 Sector 3 Office Number - B001 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: 7678572840, 9997196123 (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) Position: Process Associate (E-Mail Support) Type: Immediate Joiners Only Shift: 24x7 Operations (5 Days Working, 2 Rotational Offs) Qualification Required: 12th Pass/ Graduate / Post Graduate (Any Stream) SALARY - UPTO 3LPA- 5LPA Key Skills Required: Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us? Work with a globally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Daily Walk-in Human Before Resource Private Limited Block F-1 Sector 3 Office Number - B001 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: 9147047908, 9147047909

Exciting Career Opportunity with a Leading American Global Corporation! Both Way Cab For Gurgaon Location Daily Walk-in Human Before Resource Private Limited Block F-1 Sector 3 Office Number - B001 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: 7678572840, 9997196123 (Monday to Friday 10AM- 7P) Saturday (10AM-6PM) Position: Process Associate (E-Mail Support) Type: Immediate Joiners Only Shift: 24x7 Operations (5 Days Working, 2 Rotational Offs) Qualification Required: 12th Pass/ Graduate / Post Graduate (Any Stream) SALARY - UPTO 3LPA- 5LPA Key Skills Required: Excellent Written & Verbal English Communication (Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us? Work with a globally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Daily Walk-in Human Before Resource Private Limited Block F-1 Sector 3 Office Number - B001 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301 Contact Details: 9147047908, 9147047909

Job Role Salary: upto 30k in-hand 5 days working, 2 rotational off Experience:min 1 year chat or international voice bpo experience. can align domestic exp but communication should be excellent Excellent communication skills call Saima 9335248912

Urgent Hiring For Cha Non Voice & Voice Process in Gurgaon & Noida Any Grad/UG candidate can apply. 5 days working cab facility + Lucrative Incentive Excellent Communication in English Interested can call our HR team at:- 8882138273, 9147047908

Hiring for international Voice ( Customer Service). openings -25 shift timing - 6.30 pm to 3.30 am. ( no cab). 5 days working & 1 time meals. Role & responsibilities Respond to customer queries and customers concern. Must be an active listener and problem solver. Excellent verbal communication skills, ability to communicate professionally and articulate via phone/email . Must be learning-oriented. Feel free to call for any query - Durgesh ( HR) - 9205155026 Preferred candidate profile Graduate & Good English communication skills. Immediate joiner.

Role & responsibilities Strong visualization skills with the ability to convey design ideas effectively. Excellent communication and interpersonal skills. Ability to learn and adapt quickly to new tools and technologies. Customer-focused mindset with a passion for delivering exceptional service. Proactive and self-motivated with the ability to work independently. Previous experience in a customer service or design-related role is advantageous. Preferred candidate profile Bachelors degree in business, Marketing, Engineering, or a related field. Strong verbal and written communication. Good negotiation and problem-solving skills. Ready to work in night shift (Rotational Shift) Up to 4 years of experience in BPO, KPO, RPO and sales profile. MBA is preferred. Perks and benefits Opportunity to work with International Customers/Clients. Privileged Leave (21 days) / Social Leave (1) / Restricted Leave (1) Paid Holidays (As per company policy) Employee Referral Bonus (As per company policy) Night shift allowance (As per company policy) Rotational Shift (3 months) with possibility of extension subject to business requirements Over-time (As per company policy) Company sponsored Mediclaim up-to 3 lakhs (Self, Spouse, Up-to 2 kids). 24x7 Cafeteria Gratuity (As per applicable law) Parents inclusion in Mediclaim at a nominal charge. Professional Development. Performance Recognition. Company sponsored Events C Celebrations.

Hiring for International Chat process. Any graduates with Min 1 Yr Bpo exp Salary Upto 41000/- Rotational Shifts With Rotationl off location -Magarpatta Call on 7770001010 /7770006559 / 7887882325

- Should be residing in Ahmedabad - Pure night shift - Pick & Drop cab facility - Salary 18k - Looking for fresher - Minimum graduation required - Excellent communication in English - Contact me on 6356479481

Foxtale CHAT/MAIL/CALLING PROCESS - Location- Turbhe - Qulification- Graduated & Undergraduate - Experience- Minimum 6 months experience in Customer service - Good English Comm skills - Salary- 16k To 18K CTC - Traning paid Required Candidate profile Qulification- Graduated & Undergraduate Min :- 6 Month Exp To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Komal :- 9822857713 Perks and benefits Good Salary Package

Foxtale CHAT/MAIL/CALLING PROCESS - Location- Turbhe - Qulification- Graduated & Undergraduate - Experience- Minimum 6 months experience in Customer service - Good English Comm skills - Salary- 16k To 22K CTC - Traning paid Required Candidate profile Qulification- Graduated & Undergraduate Min :- 6 Month Exp To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh:- 9822643973 (Call and What's app) Perks and benefits Good Salary Package

Hiring for Customer Care Executive Qualification: Graduation & above Languages: English & Hindi 6 days working - Rotational shifts Work from office & walk in interview Looking for Immediate joiner Contact HR Afreen- 7207910767

Designation: Associate Customer Support Process: Cibil related (Non-Voice) Location: Tech Mahindra BPS, Oberoi Garden Estate, Off. Saki Vihar Road, Chandivali, Andheri (East), Mumbai 400072 Shift Timing: Girls: 8AM - 8PM (Any 10 hrs) Boys: 8 AM 11PM (Any 10 hrs) 5 days working & two rotational week off Roles and responsibilities: 1.Respond to customer queries and concerns through emails 2.Maintain quality score & targets 3. Handle escalations and respond within TAT 4. Work in backend process Qualification: 1. Min. 2 year of experience in email support in BFSI industry in customer service 2. Graduate Salary Experience CTC In- Hand (Approx) 25 months: 25.3k in-hand 37 months: 27.5k in-hand Drop resume on HR Rhea Thomas Email: RB00826357@Techmahindra.com Whatsapp: 935117701 HR Priyanka Gurav Email: Priyanka.Gurav@TechMahindra.com Whatsapp: 8689948557

Designation: Associate Customer Support Process: Cibil related (Non-Voice) Location: Tech Mahindra BPS, Oberoi Garden Estate, Off. Saki Vihar Road, Chandivali, Andheri (East), Mumbai 400072 Shift Timing: Girls: 8AM - 8PM (Any 10 hrs) Boys: 8 AM 11PM (Any 10 hrs) 5 days working & two rotational week off Roles and responsibilities: 1.Respond to customer queries and concerns through emails 2.Maintain quality score & targets 3. Handle escalations and respond within TAT Qualification: 1. Min. 1 year of experience in email support in BFSI industry in customer service 2. Graduate Salary Experience CTC In- Hand (Approx) For 12 months exp: 23k in-hand 25 months: 25.3k in-hand 37 months: 27.5k in-hand Drop resume on HR Rhea Thomas Email: RB00826357@Techmahindra.com Whatsapp: 935117701 HR Priyanka Gurav Email: Priyanka.Gurav@TechMahindra.com Whatsapp: 8689948557

Job Vacancy at SMFG India Customer Support (Email Process) SMFG India Credit is a leading financial services provider, offering innovative solutions to customers across India. As part of the globally recognized Sumitomo Mitsui Financial Group (SMFG) , we are committed to excellence, customer satisfaction, and financial inclusion. Position: Customer Relationship Officer Service Department: Customer Service Eligibility: Only experienced candidates in handling customer queries via email may apply. Must have managed 50+ emails daily . Age : 31 years & below Interested candidates can email their resume to : gayathri.anand@smfgindia.com Job Purpose: The Contact Centre Agent will handle customer queries, requests, and complaints primarily via email, with occasional phone interactions. The role requires cross-training for inbound calls, ensuring prompt and effective resolution while maintaining a professional and customer-centric approach. Key Responsibilities: Customer Interaction & Query Resolution: Respond to customer emails professionally and promptly. Provide end-to-end resolutions via calls/emails while ensuring customer satisfaction. Ensure clear and concise communication to prevent repeat queries. Customer Service & Relationship Management: Conduct thorough investigations to address customer concerns effectively. Follow up with relevant stakeholders as per the defined process. Build sustainable relationships and trust through effective communication. Process & Quality Management: Maintain accurate tagging of customer interactions in the CRM system. Ensure adherence to the companys service policies and guidelines. Continuously update knowledge on products and processes to provide accurate information. Training & Team Collaboration: Participate in training sessions for self-learning and skill enhancement. Stay updated on product and service developments. Assist in handling escalations and complex queries with professionalism. Required Skills & Attributes: Strong verbal and written communication skills. Ability to multitask, prioritize, and manage time efficiently. Professional and polite interaction skills (both written and verbal). Ability to handle pressure and work effectively in fast-paced environments. Qualification & Experience: Education: Bachelor's degree preferred (any stream). Experience: 1-2 years in customer service (email support, semi-voice, or non-voice process). Domain Knowledge: Prior experience in handling customer queries via email, CRM tagging, and resolution management. Other Considerations: A customer-centric approach with a positive attitude. Ability to analyze customer concerns and provide appropriate solutions. Strong problem-solving and interpersonal skills. Join Us! Be part of SMFG India Credit , a trusted financial institution with a pan-India presence , serving millions of customers. If you are passionate about customer service and eager to grow in a dynamic environment, we welcome you to apply! Interested candidates can email their resume to : gayathri.anand@smfgindia.com

Process: TATA Digital 90% Email & Chat 10% Calling HSC with BPO experience Graduate freshers can apply Good Communication Shift : 9 AM - 9 PM (Any 8 hrs) Salary: 22k CTC 17k In-hand Centralised Pickup/Drop from Koparkhairne Station to Office Required Candidate profile Min. HSC/Graduate Perks and benefits High Incentives and growth opportunities.

Hi, Jeevansathi.com is hiring for the role of Customer Service (Chat & Email process) for Noida location. Roles & Responsibilities: Handle client queries through chat and email. Good typing speed required Adhere to the Service Level Agreement (SLAs) / Schedule Adherence Address customer complaints in a timely, compassionate and patient manner Collaborate with appropriate teams/departments to ensure query resolution and customer satisfaction Create customer satisfaction and delight by solving product related queries timely Skill Sets Required Must have excellent oral and written communication skills Ability to work independently and under pressure. Ready to take challenges / initiatives. Good interpersonal skills Solution oriented with effective problem-solving skills Note : 0-6 months of experience will be preferred

Roles and Responsibilities Provide training to new hires on email and chat processes, ensuring they understand their roles and responsibilities. Conduct regular coaching sessions with team members to improve their performance and address any issues that may arise. Develop and maintain effective communication channels with clients through various mediums such as email, chat, or phone calls. Collaborate with other trainers to create comprehensive training programs for new recruits. Monitor trainee progress, identify areas of improvement, and provide feedback to enhance overall performance.

Typical Customer Support role. Addressing the queries and grievances of Customers within the stipulated timeline * Must have knowledge in BFSI Industry Must be good at Typing with 25WPM and 90 Percent Accuracy