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0.0 - 5.0 years
1 - 2 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Average comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Salary : 14k to 18k+ incentive Qualification: Min HSC Need immediate joiner. Work Location: Majiwada Thane (w)- 400607 Required Candidate profile Minimum HSC required. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshay :- 9822146578 Perks and benefits High Incentives and growth opportunities
Posted 3 weeks ago
0.0 years
3 - 4 Lacs
Kanpur, Lucknow, Jaipur
Work from Office
Hiring for customer support/Technical support Executive/Voice/chat/email for international BPO. salary: 27 K to 45K CTC Qualification: UG/PG/Fresher can apply Excellent English communication. shift: Rotational location: Jaipur/Lucknow/Noida.
Posted 3 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Kolkata, Pune
Work from Office
We are looking for Freshers to work for chat process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring No sales, No Target, Salary up to 22000 Call Hr rehman 7208698865
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
we are hiring for voice process and non voice process both freshers and experience both can apply need good communication skills HSC with 6 month exp can apply home drop avail shifts are rotational including night shift call now hr Sam 8828571104
Posted 3 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Job Role Salary: upto 30k in-hand 5 days working, 2 rotational off Experience:min 1 year chat or international voice bpo experience. can align domestic exp but communication should be excellent Excellent communication skills call hiba 8097951198
Posted 3 weeks ago
1.0 - 6.0 years
4 - 5 Lacs
Pune
Work from Office
Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 6m- 5 yrs in int voice / chat process Shifts: Us shift Location :, PUNE Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp manya @63648 33816 / 9606523804 / 6364803282 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!
Posted 3 weeks ago
0.0 - 5.0 years
0 - 3 Lacs
Bengaluru
Work from Office
Role & responsibilities Key Responsibilities: Handle customer queries and concerns via live chat in a professional, clear, and timely manner. Provide accurate and complete information on products, services, or issues. Maintain up-to-date knowledge of company policies, processes, and promotions. Document customer interactions and maintain records in CRM or support systems. Meet performance metrics including response time, resolution rate, and customer satisfaction. Escalate complex or unresolved issues to relevant departments or supervisors. Ensure a high level of service quality and maintain brand voice and tone. Required Skills: Excellent written English communication skills. Fast and accurate typing (minimum 3040 WPM preferred). Ability to handle multiple chats simultaneously (multi-tasking). Customer-focused mindset with problem-solving abilities. Basic computer knowledge and familiarity with CRM/chat tools. Willingness to work in night shifts and rotational offs. Excellent communication and interpersonal skills Candidates with a B.Com, B.B.A, B.A , or any Postgraduate degree and experience in Customer Support are welcome to apply. Please bring the original physical copy of any of your identification documents for verification. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 3 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
, || Immediate Joiners Preferred || Were looking for International Voice Process || Blended Process || Chat Support || Associates to join our dynamic team! If you have excellent communication skills and a passion for customer service, this is your chance to grow with us. Job Roles Available: Fresher Openings CTC: 2.75 LPA 3.80 LPA Transport Allowance: 4,000 Training & Growth Opportunities Available Voice Process CTC: Up to 5.50 LPA | Take-Home: 38,061 Transport Allowance: 4,000 | Incentives: 2,500 Blended Process (Voice + Non-Voice) CTC: Up to 5.80 LPA | Take-Home: 40,257 Transport Allowance: 4,000 | Incentives: 2,500 Chat Support CTC: Up to 5.00 LPA | Take-Home: 36,000 Transport Allowance: 4,000 | Incentives: 2,000 Requirements: Graduate/Undergraduate candidates can apply Strong English communication skills (Written & Verbal) Willingness to handle English/Hindi calls as needed Perks & Benefits: Competitive Salary + Performance-Based Incentives Career Growth in a Global Organization Transport: Company Cab Service OR Self-Transport Allowance Supportive & Inclusive Work Environment Interested? Apply now! Apply now to kickstart your career! Interested candidates kindly share your CV: Anjali - 89214 25891 Afreen - 7909089829 Aannu - 88475 11089
Posted 3 weeks ago
0.0 years
1 - 2 Lacs
Hyderabad
Work from Office
Below is the JD for Non Voice. Job Openings for Freshers US Healthcare Process Salary; 14k take home Interview Date 05/06/2025 To 19/06/2025 Interview Timings; 11.30 am to 6 pm Qualification -B.Pharmacy / B.Sc (Computer Science) graduates Feamle And Male 5 Days Week Experience: Freshers Roles and Responsibilities Candidates with Excellent communication skills (verbal and written) Good typing speed Knowledge of Medical Billing / US Healthcare will be an added advantage Willing to work on Day shifts Good verbal communication in English. Contact Pearson; Arun Hr 6303339324 Location ;HMDA Maitrivanam, 8th Floor Swarnajayanthi Complex,Adj:, Ameerpet, Hyderabad, Telangana 500038
Posted 3 weeks ago
0.0 years
2 - 3 Lacs
Gurugram
Work from Office
We are hiring for International Chat Process Any UG/Grad fresher can apply Salary -15k to 20k in hand 24*7 Shifts Night Shifts 5 days working 2 Roster off Loc- Gurgaon Immediate Joiner Preferred Call/whatsapp Megha 9810902958 Shivani 9910987637 Required Candidate profile Candidate should have good typing speed Candidate should have good communication skills Candidate should be comfortable to work in night shifts Perks and benefits PF/ESI Cab Facility Travel Allowance
Posted 3 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Zirakpur
Work from Office
Urgent Requirement for an International BLENDED PROCESS Location: Mohali Work Mode: Work from Office Requirements: Excellent communication skills in English Strong verbal fluency Minimum Qualification: Graduation 6 months of process experience is required Salary: 25k to 40k CTC Working Days: 5 Days a Week Shifts: Rotational Shifts Interested Candidates can #WhatsApp their resume on : 9988265439
Posted 3 weeks ago
0.0 years
0 - 2 Lacs
Gurugram, Delhi / NCR
Work from Office
Job Position : Associate Training Coordinator Minimum Experience : 0-6 months Location : Gurgaon Timings: Flexible with Shifts Contact: Vinay Kohli vinay.8.kohli@niitmts.com 6394041147- share resume on WhatsApp Graduates need to apply (B.A. / B.Com / BBA / BHM /B.Sc., BCA), B. Tech (Mech/Biotech) can apply. Distance P.G can apply , BE /MCA are not eligible, PGDM can apply Working knowledge of computers, IN Night shifts Night Allowances will be provided. Excellent Written & Verbal communication skills. Preferred Female candidates Responsibilities: The role involves providing 24*5 Training Administration support to top companies in the EMEA, NAM & APAC region. Assist the customers with the Training Administration issue/E-mail Provide the customer with resolutions / Training scheduling options Gather additional information about reported issue Perform detailed case analysis and document the case in the system and generate ticket Generate daily / weekly reports for the customer on Microsoft Excel Perform Training Management activities on the Learning Management Systems. Both side cab facilities, with no deductions will be provided for which your location should be under our hiring zone Note : 18 months of surety bond. Rotational Shift NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Posted 3 weeks ago
1.0 - 6.0 years
1 - 2 Lacs
Kolkata
Work from Office
Handle customer inquiries via chat efficiently. Provide accurate information and resolve issues. Maintain customer satisfaction through effective communication. Manage multiple chats simultaneously. Document interactions and follow up as needed. Required Candidate profile Needs to work in rotational shifts (7am-4pm, 1pm-10pm, 10pm-7am) Excellent knowledge of English Comfortable to work from office in Kolkata
Posted 3 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Remote
Primary Customer Facing Responsibilities: Handle technical service and support tickets efficiently, acting as the first point of contact over chat and email support primarily. Empower customers to become proficient users through education and support. Document customer interactions in the ticket tracking system. Proactively follow up to ensure all issues are resolved to the customer's satisfaction. Key Responsibilities: Case Analysis and Critical Thinking: Develop comprehensive knowledge of client products, the ticketing and chat systems and as well other tools and systems required for the successful troubleshooting and resolution of customers technical issues Conduct thorough investigations to fully understand user issues, employing effective probing techniques. Problem Solving: Provide accurate information and solutions for client software products or services. Offer alternative solutions when necessary, guiding users through the resolution process. Elevate customer issues to senior support engineers as needed, providing detail description of problems along with steps taken to analyze the problem. Post-Resolution Follow-Up: Ensure customer satisfaction by following up and updating customer status before case closure. Client and Operational Responsibilities: Coordinate with team leaders and managers for guidance on escalated cases. Follow team-internal and external processes and procedures. Record detailed events and problem resolutions in system logs. Forward customer feedback and suggestions to the appropriate internal team. Suggest improvements to processes and knowledge resources. Participate actively in team meetings and maintain effective communication with internal teams. Participate actively in up-skilling and training sessions
Posted 3 weeks ago
2.0 - 7.0 years
4 - 6 Lacs
Chennai
Work from Office
Requirements of Team Lead for Domestic non voice Process ( Email Process ) Must be aware of shrinkage, attrition, AHT, NPS, CSAT Must have fair understanding of presenting MBR, QBR and WBR Must be from BPO industry HR Deeksha 7697428237 Required Candidate profile Must have 1 years+experience in Same Designation Graduation is mandate Need excellent communication in English Should have handled a team of 15+ people Team Leading Experience in Email Process
Posted 3 weeks ago
1.0 - 6.0 years
3 - 3 Lacs
Mumbai, Mumbai Suburban
Work from Office
Urgent Hiring For "Banking Operations Executive" Experience - Minimum 1 year of Email Shift- Day shift Immediate joiners preferred Package - 3 LPA - 3.5 LPA HR Arti 9522754537 Required Candidate profile 1 year of experience preferred in Email Excellent verbal and written communication Advance Excel knowledge is required. Excellent English communication required
Posted 3 weeks ago
0.0 - 1.0 years
1 - 4 Lacs
Mumbai
Work from Office
We Have Opening For Chat Process ( Banking Process ) * Chat Process * Blended Proce * E Mail Proces * Banking Process Graduate Freshers Can Apply 1) Job Location : Malad Mindspace 2) Shift Time : UK Shifts 3) Sallry : 17k To 25k Required Candidate profile Graduate Freshers Can Apply , It's Banking Process
Posted 3 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Vijayawada, Visakhapatnam, Hyderabad
Work from Office
CAMPUSMARG MEGA HIRING DRIVE 1000++ OPENINGS! Top Clients: Tech Mahindra | Sutherland | DigiTide | Teleperformance | Gebbs health care) Freshers & Experienced candidates here's your chance to land a top job in Customer Support, Tech Support, Chat Support, Voice Process, Digital Marketing. OPEN POSITIONS & DETAILS: Tech Mahindra Roles: Customer Support (Voice/Non-Voice) Technical Support Chat Support (Min. 1 Year Experience Required) Locations: Hitech City & Bahadurpally Work Days: 5 Days a Week Cab: 2-Way Provided Package: Freshers: 3.5 LPA Experienced: Up to 4.7LPA Chat Support: Up to 4.3 LPA ___________________________________________ Techmahindra Fresher For Domestic Blended Process Customer Support (Voice/Non-Voice) Chat , email and voice Support (fresher or Min. 1 Year Experience Required) Locations: Erramanjil Work Days: 5 Days a Week Cab: Package: Freshers: 2.3 LPA Experienced: Up to 2.7 LPA __________________________________________________________________ Sutherland Role: Customer Support Locations: Nanakramguda & Uppal Work Days: 5 Days a Week Cab: Provided Package: 2.4 LPA 3.6 LPA ________________________________________ Sutherland AR Caller Role: AR Calling Provider support Locations: Nanakramguda Work Days: 5 Days a Week Cab: Provided Package: 3.4 LPA 5LPA ______________________________________________ Gebbs Health Care: Role: AR Calling Provider support Locations: Nanakramguda Work Days: 5 Days a Week Cab: Provided Package: 3.4 LPA – 5LPA ____________________________________________________ DigiTide Roles: Chat & Voice Support (Dual Language – English & Hindi) Locations: Pocharam: Chat Support (Stay/Settlement Provided) Begumpet & Ranigunj: Voice Support (Day Shift) Work Days: 6 Days a Week Package: Freshers: 14,000 – 17,000/month Experienced: Up to 3 LPA ______________________________________________ Teleperformance Roles: Customer Support (English & Hindi) – Freshers Work Days: 5 Days a Week Cab: 2-Way Provided Package: Up to 5 LPA Teleperformance Roles: Permanent Work from Home Chat support Support (English) – Freshers or 6months Experienced in international voice or chat support Work Days: 5 Days a Week Cab: 2-Way Provided Package: Up to 5 LPA Thanks and Regards Dillesh Rao
Posted 3 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Hyderabad
Remote
Hiring for back office process & Chat Process All shifts All work experience is welcome WFH Salary up to 40K
Posted 3 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Dear Candidate, Greetings from [24]7.ai India. Walk-in for international Non-voice customer support hiring 10:30 AM to 3:00 PM [ Monday to Saturday ] Contact- 8147672961 Recruiter Name- Prince Mention Prince on the top of your resume before coming for an interview in office. Here are the key details for your walk-in interview: Dates: Monday to Friday Time: 9:30 AM to 3:00 PM Venue: Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Road, Kadubeesanahalli, Sarjapur, Bengaluru, Karnataka 560087 Google Maps Link: Click here About the Role: Position: International Voice and Non voice Customer Support Mode: Work from Office Shift: Night Rotational Shift Salary: Up to Rs. 4.3 LPA Key Requirements & Responsibilities: Minimum Education: 12th pass. Key Skills: Excellent communication, adaptability, and basic computer skills. Handle inquiries and resolve issues from international clients via phone, email, and chat. Maintain professional and empathetic communication across different time zones and cultural contexts. Provide accurate product, service & policy information. Use CRM tools effectively. Fluent English communication (Voice/Chat) is essential. Join [24]7.ai, a leader in CX for over 24 years, known for delivering hyper-personalized experiences and fostering a supportive global workforce. [24]7.ai employs a 15,000 + strong global workforce across 18 locations and 11 countries. [24]7.ai India has been GPTW Certified 6 years in a row. Important Notes: This is a walk-in interview only (no online option). Please carry your updated resume and a valid ID proof. Reference: [*Recruiter's-Prince, *Reference* *Code*- *139* & *Phone* *number- 8147672961) We look forward to meeting you in person! Best regards, Prince Talent Acquisition Team [24]7.ai SMS Version [24]7.ai Hiring: International Voice Role (up to 4.3 LPA). Walk-in Interview. Mon-Fri. Time: 9:30 AM-3 PM. Venue: https://maps.app.goo.gl/ENryWG8EVRpz11pB9 Bring your resume & ID proof. Reference: Reference: [*Recruiter's-Prince, *Reference* *Code*- *139* & *Phone* *number- 8147672961)
Posted 3 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Indore, Thane, Vadodara
Work from Office
Job description Handle customer queries via Voice email , chat.. Provide excellent customer service by resolving issues promptly. Work on international Voice process for multiple clients Utilize blended process skills to handle semi-voice calls
Posted 3 weeks ago
1.0 - 6.0 years
4 - 5 Lacs
Mumbai
Work from Office
Provide customers assistance on requests received via Calls/Emails/Portal Booking Provide Customers with regular updates and service information.
Posted 3 weeks ago
0.0 years
2 - 3 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Designation : NON voice (Chat & mail process) Qualification :Any degree( BSC,BCOM,BBA,BA,BCA ) Experience : Freshers only Salary : 15 TO 18 K Eligibility : 2020 to 2025 Shifts : Rotational shifts Contact: Sowmya HR : 8124 404 404 Call or what up
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Kolkata
Work from Office
We are seeking confident individuals with exceptional communication skills to join our team. Candidates should be able to engage with international clients and handle queries efficiently. Share CV on WhatsApp @ HR Ginni 8755248734
Posted 3 weeks ago
0.0 - 5.0 years
2 - 6 Lacs
Pune
Work from Office
Greetings from KVC CONSULTANTS LTD HIRING FOR LEADING ITES MNCs - INTERNATIONAL Non-Voice / Blended in Pune Location. Job Description: NOTE:- NEED EXCELLENT ENGLISH COMMUNICATION NEED IMMEDIATE JOINERS FRESHERS ALSO ELIGIBLE NEED MINIMUM 6 MONTHS OF EXPERIENCE International Voice/ Non -Voice Process(Viman Nagar ) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 3.10LPA 5 DAYS WORKING- 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Non -Voice Process(Viman Nagar ) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.5LPA 5 DAYS WORKING- 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Blended Process(Viman Nagar ) NEED EXCELLENT COMMUNICATION ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 5.5 LPA 5 DAYS WORKING 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Voice Process(Viman Nagar ) NEED EXCELLENT COMMUNICATION ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 6.25 LPA 5 DAYS WORKING 2 WEEK OFFS ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS International Non -Voice Process (CHAT) (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.8 LPA 5 DAYS WORKING 2 WEEK OFFS BOTH WAY CAB AVAILABLE ROTATIONAL SHIFTS International Voice Process (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.9 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS International backend Process cum Customer support (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 4.8 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE ROTATIONAL SHIFTS International Voice Process (YERWADA) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 5 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE NIGHT SHIFT International Outbound Sales (HINJEWADI) ELIGIBLE-- GRADUATES/UNDERGRADUATES SALARY UPTO RS 5 LPA 5 DAYS WORKING-- 2 WEEK OFFS Both WAY CAB AVAILABLE UK SHIFT ROLES AND RESPONSIBILITIES Customer Interaction: Engage with customers over chat and voice to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution: Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance: Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure meet internal quality and performance metrics Performance Metrics: Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations: Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building: Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. Schedule your interview kindly call or drop your resume on the given numbers HR Vanshika 9628373762 HR DIVYA 9821182650 HR Areesha 9628373763 HR SIYA 7565006262 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING
Posted 3 weeks ago
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