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0.0 - 3.0 years

1 - 3 Lacs

ranchi

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and effective solutions to customer complaints. Collaborate with internal teams to improve overall customer experience. Develop and maintain thorough knowledge of products and services. Identify and escalate complex issues to senior management when necessary. Maintain accurate records of customer interactions and transactions. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability...

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1.0 - 5.0 years

2 - 4 Lacs

greater noida

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues via chat in a timely and professional manner. Provide accurate information and solutions to customers using strong problem-solving skills. Collaborate with internal teams to ensure seamless communication and issue resolution. Maintain high levels of productivity and efficiency while meeting performance metrics. Develop and maintain a thorough understanding of products and services for effective support. Consistently meet or exceed quality standards and adhere to company policies. Job Requirements Strong communication and interpersonal skills are essential for building rapport with customers. Ability to work in a fast-paced...

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0.0 - 1.0 years

1 - 3 Lacs

dhanbad

Work from Office

Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Collaborate with team members to achieve sales targets and improve customer satisfaction. Job Requirements Minimum 1 year of experience in chat support or a related field. Excellent communication and i...

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0.0 - 3.0 years

1 - 4 Lacs

noida

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Identify and escalate complex issues to senior team members. Develop and implement process improvements to increase efficiency. Job Requirements Excellent communication and interpersonal skills. Ability to work in a team environment and adapt to changes. Strong problem-solving and analytical skills. Proficient in using computer applications and software. Ability to learn quickly and take on new challenges. Strong attention ...

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0.0 - 3.0 years

1 - 5 Lacs

noida

Work from Office

Roles and Responsibility Manage customer inquiries and resolve issues through chat. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Graduation is not required; both UG and Graduates are eligible. Excellent communication and interpersonal skills are essential. Ability to work in a dynamic and rapidly changing environment. Strong problem-solving and analytical skills are necessary. Familiarity with chat support software and technology...

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2.0 - 5.0 years

1 - 4 Lacs

noida

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and accurate information about banking products and services. Build strong relationships with customers to enhance satisfaction and loyalty. Collaborate with internal teams to resolve complex customer complaints. Maintain thorough knowledge of banking products and services to effectively support customers. Identify opportunities to upsell and cross-sell banking products to customers. Job Requirements Minimum 2 years of experience in customer service, preferably in banking or finance. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multi...

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0.0 - 3.0 years

1 - 2 Lacs

kanke

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Stay updated with product knowledge and industry trends. Contribute to the development of process improvements and best practices. Job Requirements Minimum 1 year of experience in voice and chat support or related fields. Strong communication and problem-solving skills are essential. Ability to work in a fast-paced environment and adapt to changes. Proficiency in using computer applications and software. Excelle...

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0.0 - 3.0 years

1 - 3 Lacs

dhanbad

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and effective solutions to customer complaints. Collaborate with internal teams to improve overall customer experience. Develop and maintain thorough knowledge of products and services. Identify and escalate complex issues to senior management when necessary. Maintain accurate records of customer interactions and transactions. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability...

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1.0 - 5.0 years

2 - 4 Lacs

noida

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues via chat in a timely and professional manner. Provide accurate information and solutions to customers using strong problem-solving skills. Collaborate with internal teams to ensure seamless communication and issue resolution. Maintain high levels of productivity and efficiency while meeting performance metrics. Develop and maintain a thorough understanding of products and services for effective support. Consistently meet or exceed quality standards and adhere to company policies. Job Requirements Strong communication and interpersonal skills are essential for building rapport with customers. Ability to work in a fast-paced...

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0.0 - 3.0 years

1 - 4 Lacs

ghaziabad

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Identify and escalate complex issues to senior team members. Develop and implement process improvements to increase efficiency. Job Requirements Excellent communication and interpersonal skills. Ability to work in a team environment and adapt to changes. Strong problem-solving and analytical skills. Proficient in using computer applications and software. Ability to learn quickly and take on new challenges. Strong attention ...

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0.0 - 3.0 years

1 - 5 Lacs

ghaziabad

Work from Office

Roles and Responsibility Manage customer inquiries and resolve issues through chat. Provide excellent customer service and ensure satisfaction. Work effectively in a team to achieve goals. Utilize problem-solving skills to address complex issues. Maintain accurate records of customer interactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Graduation is not required; both UG and Graduates are eligible. Excellent communication and interpersonal skills are essential. Ability to work in a dynamic and rapidly changing environment. Strong problem-solving and analytical skills are necessary. Familiarity with chat support software and technology...

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0.0 - 3.0 years

1 - 2 Lacs

ranchi

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Stay updated with product knowledge and industry trends. Contribute to the development of process improvements and best practices. Job Requirements Minimum 1 year of experience in voice and chat support or related fields. Strong communication and problem-solving skills are essential. Ability to work in a fast-paced environment and adapt to changes. Proficiency in using computer applications and software. Excelle...

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1.0 - 5.0 years

2 - 4 Lacs

ghaziabad

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues via chat in a timely and professional manner. Provide accurate information and solutions to customers using strong problem-solving skills. Collaborate with internal teams to ensure seamless communication and issue resolution. Maintain high levels of productivity and efficiency while meeting performance metrics. Develop and maintain a thorough understanding of products and services for effective support. Consistently meet or exceed quality standards and adhere to company policies. Job Requirements Strong communication and interpersonal skills are essential for building rapport with customers. Ability to work in a fast-paced...

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2.0 - 5.0 years

1 - 4 Lacs

ghaziabad

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and accurate information about banking products and services. Build strong relationships with customers to enhance satisfaction and loyalty. Collaborate with internal teams to resolve complex customer complaints. Maintain thorough knowledge of banking products and services to effectively support customers. Identify opportunities to upsell and cross-sell banking products to customers. Job Requirements Minimum 2 years of experience in customer service, preferably in banking or finance. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multi...

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0.0 - 1.0 years

1 - 3 Lacs

hazaribag

Work from Office

Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Work effectively in a team environment to achieve common goals. Job Requirements Excellent written and verbal communication skills are required for effective interaction with customers. Strong problem-...

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1.0 - 5.0 years

1 - 3 Lacs

bardhaman

Work from Office

Roles and Responsibility Handle premium travel process queries and provide exceptional customer service. Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Resolve complex issues and escalate when necessary to ensure high customer satisfaction. Collaborate with internal teams to improve processes and procedures. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products or services to customers. Job Requirements Minimum 2 years of experience in customer support or a related field. Strong knowledge of customer support principles and practices. Excellent communication and problem-solvin...

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0.0 - 5.0 years

1 - 4 Lacs

jaipur

Work from Office

Roles and Responsibility Handle customer inquiries via chat, email, and phone in a professional and courteous manner. Provide accurate information about products or services to customers. Resolve customer complaints and issues promptly and efficiently. Collaborate with internal teams to resolve complex customer issues. Maintain high levels of product knowledge to effectively support customers. Consistently meet or exceed performance metrics such as first call resolution rate and customer satisfaction scores. Job Requirements Excellent communication and interpersonal skills are essential. Ability to work in a fast-paced environment and handle multiple interactions simultaneously. Strong probl...

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0.0 - 5.0 years

1 - 3 Lacs

rajarhat

Work from Office

Roles and Responsibility Manage and coordinate recruitment processes, including scheduling interviews and communicating with candidates. Develop and implement effective hiring strategies to attract top talent. Collaborate with hiring managers to understand their requirements and provide guidance on the selection process. Conduct thorough interviews and assessments to ensure the best fit for the company. Maintain accurate records of recruitment activities, including candidate interactions and interview results. Provide exceptional customer service to both internal and external clients. Job Requirements Proven experience in HR or a related field, with a strong understanding of recruitment prin...

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0.0 - 5.0 years

1 - 4 Lacs

gurugram

Work from Office

Roles and Responsibility Manage and coordinate HR-related tasks, including recruitment, employee data management, and benefits administration. Develop and implement effective HR policies and procedures to ensure compliance with organizational goals. Provide guidance and support to employees on HR-related matters, including onboarding, training, and performance management. Analyze HR metrics and provide insights to inform business decisions. Collaborate with other departments to develop and implement strategic initiatives that drive business growth. Ensure compliance with labor laws and regulations. Job Requirements Strong knowledge of HR principles, practices, and procedures. Excellent commu...

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0.0 - 1.0 years

1 - 3 Lacs

ranchi

Work from Office

Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Work effectively in a team environment to achieve common goals. Job Requirements Excellent written and verbal communication skills are required for effective interaction with customers. Strong problem-...

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0.0 - 3.0 years

0 - 0 Lacs

mumbai city

On-site

Job Description: In this role, you will be the first point of contact for customers, providing assistance via, email, live chats, social media channels. Your primary responsibility is to resolve customer inquiries and issues, ensuring a positive experience. Utilize your strong communication and problem-solving skills to address customer needs efficiently. Collaborate with internal teams to escalate and resolve more complex issues. Join us in delivering top notch customer support and maintaining high levels of customer satisfaction. Job Specification: Freshers can apply too. Minimum qualification required is 12th pass. Candidates must have good verbal and written communication skills in Engli...

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1.0 - 5.0 years

1 - 3 Lacs

kolkata

Work from Office

Roles and Responsibility Handle premium travel process queries and provide exceptional customer service. Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Resolve complex issues and escalate when necessary to ensure high customer satisfaction. Collaborate with internal teams to improve processes and procedures. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products or services to customers. Job Requirements Minimum 2 years of experience in customer support or a related field. Strong knowledge of customer support principles and practices. Excellent communication and problem-solvin...

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0.0 - 5.0 years

1 - 5 Lacs

gurugram

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues via phone, email, or chat. Provide accurate information about products or services to customers. Resolve customer complaints and concerns professionally and courteously. Collaborate with internal teams to improve overall customer experience. Maintain high levels of product knowledge to effectively support customers. Consistently meet or exceed performance targets and quality standards. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and s...

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0.0 - 5.0 years

1 - 3 Lacs

kolkata

Work from Office

Roles and Responsibility Manage and coordinate recruitment processes, including scheduling interviews and communicating with candidates. Develop and implement effective hiring strategies to attract top talent. Collaborate with hiring managers to understand their requirements and provide guidance on the selection process. Conduct thorough interviews and assessments to ensure the best fit for the company. Maintain accurate records of recruitment activities, including candidate interactions and interview results. Provide exceptional customer service to both internal and external clients. Job Requirements Proven experience in HR or a related field, with a strong understanding of recruitment prin...

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0.0 - 1.0 years

1 - 3 Lacs

dhanbad

Work from Office

Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Work effectively in a team environment to achieve common goals. Job Requirements Excellent written and verbal communication skills are required for effective interaction with customers. Strong problem-...

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