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0.0 - 5.0 years
3 - 8 Lacs
Bengaluru
Work from Office
Job description Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Contact Hiring manager : 7259027282 / 7259027295 / 9900024951 / 9900024811 / 9686682465
Posted 2 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Chennai
Work from Office
Alldigi tech is hiring for International Non-Voice Kindly, Walk-In directly to the below address Openings :100 Interview Timings: 10:30Pm to 4pm Address: https://maps.app.goo.gl/Kpzo23eE9cSwwVNT6 - Alldigi tech velachery - Near by Vijayanagar Busstand Salary: INR 2.25 LPA - INR 3 LPA To Meet : Litto HR Eligibility Criteria: Should have excellent written communication and should be able to comprehend properly. Should be good at typing. Good English Communication. Handling customers queries and requests for the services. Understand customer requirements and provide the best customer service experience. Graduate year 2025 can also apply Shift & Cab: Shift Timings 5:30PM to 10:30AM (Total 9:30hours fixed by the Operations) 5 days schedule with rotational night shift and 2days rotational week offs Work from Office Two-way cab is available (17km radius from office location) Food will be provided based on the shifts Roles and Responsibilities: Handling customers query and request for the services Understand customer requirement and provide the best customer service experience Corporate Address: Alldigi Tech, 46B, Velachery Rd, Nehru Nagar, Velachery, Chennai, Tamil Nadu 600042 Landmark: Next to EB office & Opposite to Prasanth hospital Near bus terminal: Velachery - Vijayanagar stop.
Posted 2 weeks ago
0.0 - 2.0 years
3 - 4 Lacs
Gurugram
Work from Office
Responsible for efficiently handling and resolving customer grievances and complaints related to our products and services. Working under the guidance of the Specialist-Grievance Resolution- Non-Voice, you will address customer concerns with empathy and professionalism, aiming to achieve prompt and satisfactory resolutions. Respond to customers chat and make outbound calls as appropriate. Manage and resolve customer complaints. Responsible for governing customer email communications to ensure adherence to company policies, regulatory requirements, and service standards. Ensure the quality, compliance, and efficiency of email correspondence, as well as drives continuous improvement in email governance processes. Ensure creation of standard / non-standard responses for various customer service executives for handling all e-mails in line with the companys operational vision and objectives Graduation is must. Knowledge on GDS Tools- Amadeus Experience required- freshers to 2 yrs Should be comfortable with rotational shifts and week offs.
Posted 2 weeks ago
0.0 - 1.0 years
1 - 2 Lacs
Ahmedabad
Work from Office
• Hiring of talent through creative ideas & Social hiring • Hiring through various channels like job portals, referrals, • collaboration and negotiation skills • End to End recruitment • Screening CV according to the skill set needed
Posted 2 weeks ago
0.0 - 5.0 years
3 - 6 Lacs
Pimpri-Chinchwad, Pune
Work from Office
Job description Role & responsibilities : Handling Customer over calls. Handling Inbound as well as outbound calls. Providing with process resolutions as per process guidelines. Showing Empathy. Should be able to handle irradiated customer's. Preferred candidate profile Under Graduate as well as Graduate with Excellent communication skills. Great Written & verbal communication skills. Presentations Skills. Highly motivated & energetic personality. Perks and benefits Will get both way pick up & drop facility. Monthly Incentives. Allowances. Great Work Environment. Excellent working Culture. Rounds Of Interview : HR. Versant Assessment. Operations. Work Location : Pune ( Viman Nagar, Magarpatta, Kharadi, Hinjewadi, Yerwada) Perks and benefits upto 45K in Hand 2 rounds of Interview and offer Immediate Joiner Only Can Apply or 15 days notices Any Graduate with Any 1yr of Exp. Walkin @infinites HR Services Kalyani Nagar Pune 1) Australian Dayshift P&C Insurance Process 2) Australian Dayshift Motor Insurance Process 3) UK Dayshift Life & Pension ( Salary 4LPA to 5LPA) (End to End) Claims Process of any type 1)Medical summarization Process 2) Marine Insurance 3) Lability Insurance Any Other Insurance Experience Salary Range : 5:00 Lacs to 8:50 Lacs Whats app your Resume : 9623462146 / 8888850831 / Shafakat : 7391077623 / Pranaya : 7391077624 / Pritpal : 9623462176 All Rounds @ Infinites HR Services, Cerebrum IT Park ,B3 ,Cybage Tower Rd,1st Floor, Off no 15,Above Dmart, Kalyani Nagar Pune -411014 ....Landmark : Kalyani nagar Metro station. ****PLEASE DO REFER YOUR FRIENDS*** Regards Dipika
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Kharar
Work from Office
Urgently hiring for international BPO for Non voice process,chat & email process for Mohali location. customer handling, customer service, query solving, Customer service only, No sales involved.. call Ms.Tamana sharma 80915 21126 .. Required Candidate profile Candidate must be 12th at least, Graduates & Post graduates also required. candidate must have good communication skills with good knowledge of computer.. Fresher experniced both required 80915 21126 Perks and benefits PF & ESI
Posted 2 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
working for MNC international BPO Company.. *candidate need to deal with customer on chat or email *Handling customer queries *solving customer problems as per requirement.. *raising complaints whenever required. providing over all customer service Required Candidate profile candidates must be 12th at least. Graduate & Post Graduates also required. must have good comminutions skills with Good knowledge of computer. call now Call Ms.Chandni 6230972380 Mr.Sumit 87082 00679 Perks and benefits Provident fund and ESI
Posted 2 weeks ago
0.0 - 4.0 years
0 - 3 Lacs
Bengaluru
Work from Office
Hiring for Multiple BPO Companies Domestic & International Voice/Non-Voice Process | Bangalore To Apply / Schedule Interview: Contact: [8310559529 / 6362078983] Email: [mona.stepstone@gmail.com] Name: Mona Are you looking to build a career in the BPO industry? Multiple top-rated BPO companies in Bangalore are hiring for freshers and experienced candidates for Domestic and International voice & non-voice processes! Location: Bangalore (Work from Office) Job Type: Full-time Hiring For: Multiple Companies (Domestic & International BPOs) Process Type: Voice (Inbound/Outbound) Chat Support Technical / Customer Support Open Roles: Customer Support Executive (Voice & Non-Voice) Technical Support Associate International Call Center Executive Email / Chat Support Telecaller (Domestic BPO) Eligibility: Qualification: 10th / 12th / Diploma / Any Graduate Experience: Freshers & Experienced candidates welcome Languages: English / Hindi / Regional languages (for domestic) Shifts: Rotational / Day / Night shifts (depending on process) Salary: Domestic BPO: 15,000 - 35,000/month + Incentives International BPO: 25,000 - 45,000/month + Incentives Incentives + PF + ESI + Performance Bonuses Growth Opportunities with Top MNCs Limited Openings Apply Now & Grab the Opportunity! Job Description 1* Sagility : International Voice Process 5Days working Health Care Voice Excellent communication Sun Fixed Off | One Day Rotational Off 2 Way Cab Fixed US Shift 6:30PM to 3:30AM Location : Bommanahalli Salary 22k Fresher & Exp 28k 2* 24*7 : International Non Voice Process 5 Days working 2 off 2 way cab Excellent communication 6 Months International Mandatory Fresher 18k Exp 25k Location : Marathahalli Email & Chat Support 3* Aegis Startek : BCP International Voice Process Excellent Communication VT12 Quality Fresher & Exp 5days working Sat sun fixed Off 2 way Cab Location : ITPL Salary 25k+ Quarterly Bonus 4k BCP " Back Ground Verification Excellent communication 4* 24*7 : International Voice Process 5 Days working 2 off 2 way cab Excellent communication Fresher 22k Experienced 28k + Incentives Location : Marathahalli Assessment & Ops Round Optus & Lowes Process 5* Alorica : International Voice Process Process: Banking & Retail Min SSLC or PUC fresher 21k Exp : 25k + Shift Allowance Rotational Shift 2 off with 1 way Cab Location : Eco space Excellent communication 6* Rupicard : Collection Process & Sales 6days working Sunday fixed off Location : Bellandur Eng & Hindi Salary upto 30k VT10 Quality Note: Collection Exp is Mandate (Min 6Months) First Source , Altruist , Shaadhi.com , Intouch ,Globiva , ECPL , Infosys 100% Free Placement No Charges If Any Frnds Looking for the job share the above J.D and refer My number too.... NOTE: (WE DONT TAKE ANY FEE FROM D CANDIDATES) Feel Free to Schedule your Walk-in Interviews !! Via WhatsApp or Call To Apply / Schedule Interview: Contact: [ 8310559529 / 6362078983 ] Email: [mona.stepstone@gmail.com] Name: Mona HR
Posted 2 weeks ago
0.0 years
1 - 2 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Hi, Greetings from Trigent Software!!! We have openings for freshers back-office role, interested candidates please reach out to Job Description: Good Verbal/written communication. Any commerce graduate freshers but no BE/ BTECH/ BCA/ BSC (Only 2023/ 2024 passed out). Good analytical/computer skills (Excel skills, email writing)Analyze/Review data and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work Location: Airoli,Mumbai Shift: 5.30 PM to 3 AM If interested contact Lalitha @9620126910
Posted 2 weeks ago
0.0 years
1 - 5 Lacs
New Delhi, Hyderabad, Bengaluru
Work from Office
Provide information on WhatsApp. Pass lead to recruitment team for qualified leads - in a professional and timely manner. Work From Home Required Candidate profile Immediate Joiner Work From Home Candidate should be from Hyderabad, New Delhi, Mumbai, Pune, Bangalore,
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Thane, Hyderabad, Mumbai (All Areas)
Work from Office
Customer Service Executive International BPO (Voice & Blended) 5 Days working Rotational shift Cab Facility Salary 2.8lpa to 4.8lpa This is the International BPO Hiring so English communication should be Fluent Only Required Candidate profile Fresher & Exp. both Fresher Must be Graduate Excellent Communication Skills Immediate Joiners Call & Whatsapp HR Heena - 8328062865 Perks and benefits Incentives & other Perks
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Thane, Hyderabad, Mumbai (All Areas)
Work from Office
Customer Service Executive International BPO (Voice & Blended) 5 Days working Rotational shift Cab Facility Salary 2.8lpa to 4.8lpa This is the International BPO Hiring so English communication should be Fluent Only Required Candidate profile Fresher & Exp. both Fresher Must be Graduate Excellent Communication Skills Immediate Joiners Call & Whatsapp HR Heena - 8328062865 HR Aparna - 9286423367
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Gurgaon/Gurugram, Delhi / NCR
Work from Office
Gurugram location - Walk in interviews International Voice process Graduate fresher or under graduate with 6 months bpo experianced 5 Days working Rotational Shift Rotational off Both side cab Call/ Drop cv on 8826770027 Shivam, 7428370506 - Ritu Perks and benefits Both side cab or one side
Posted 2 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Job Role Salary: upto 30k in-hand 5 days working, 2 rotational off Experience:min 1 year chat or international voice bpo experience. can align domestic exp but communication should be excellent Excellent communication skills call bushra 7666450996
Posted 2 weeks ago
1.0 - 6.0 years
2 - 3 Lacs
Chennai
Work from Office
Profile -Customer Services Voice 6 Days Working Day Shift One Side Cab Facility Salary Details: Tamil – 2.8 LPA | Take Home: 17,963 Telugu , Malayalam , Kannada , Hindi – 3.3 LPA | Take Home: 21,929 Required Candidate profile Min. 1 Year exp. Mandatory Graduate & Undergraduate Must be good English Speaking Call & WhatsApp :- HR Nashrah - 7856082868 Perks and benefits Incentives & other Perks
Posted 2 weeks ago
1.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Greetings For the Day!!! Currently we have urgent requirements for Senior/Fresher Voice and Semi Voice & Customer Support process in BPO domain for leading MNC's. Note :Looking for an immediate joiner, candidates should stay in Hyderabad Required Candidate profile Qua - Minimum Intermediate Or Any Graduation Person Should have Exp In Non Voice Process Minimum 6 Months ( Only International Voice ) Working - 5 days work 1 day Off Hr Meghana - 9573394839
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
International Hotels Hiring Customer Service Profile Fresher - 27-28 K In-Hand Experience - 29-30 k In hand 5 days working Rotational shifts/offs Cabs only in night shift
Posted 2 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
Gorakhpur, Lucknow, Jaipur
Work from Office
Customer Support - International Voice & Non voice Role - Handling customer queries Fresher/Experienced can apply Rotational shifts & week offs Salary upto 36k CTC 15 Days accommodation Interview mode - Virtual Himanshu- 9521247651
Posted 2 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
Kolkata, Gurugram, Jaipur
Work from Office
International Customer Support - Voice / Chat Excellent communication is required Cab facility 10K Relocation bonus 15 Days Accommodation Rotational shifts Salary up to 38k Contact- Amit - 8955177734 Snehi - 6367897729
Posted 2 weeks ago
1.0 - 5.0 years
1 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
Hiring For Experience Candidates Job Profile :- Customer Support Executive Good communication skills Experience :- 1 to 2 years Salary :- 25 to 30k Shift Timing :- 6pm to 4am Monday to Friday Only Male Location :- Gurgaon Sec 48
Posted 2 weeks ago
1.0 - 5.0 years
1 - 3 Lacs
Gurugram
Work from Office
HCLTech is hiring for Customer Service (Email & Chat) | MEGA WALK IN - 14th June Eligibility Criteria : Any graduate Work Location : Client Site, Unitech Signature Tower, Gurgaon Shifts : 24x7, 5 days working (Sat-Sun Fix Off) Cabs : Yes (Both Side) Walk-In Date : 14th June Walk-In Address : HCLTech Candor Tech Space Tower 11, 1st Floor, Sector 21 Dundahera Village Gurugram, Haryana 122022 Time : 11:00 am - 4:00 pm Contact Person : Tanya Please Carry: 2 Copy of Resume 1 ID Proof Job Responsibilities: Use deductive reasoning to make sound business decisions. Follow best practices and collaborate with multiple teams to complete tasks and other daily job functions. Multi-task across tools to maintain client databases, validate order information, and verify payment terms with high attention to detail and urgency. Ensure compliance with company and business policies, administer open sales orders, and ensure appropriate order flow. Own and manage internal order-to-cash processes for multiple products, ensuring compliance with organizational policies. Learn and process all products offered in the logo. Required Skills : Excellent fluency in the English language , both written and spoken. Driven to deliver an excellent customer experience through resolutions and adherence to response times. Strong email writing skills with a focus on customer service. Ability to solve customer queries via email. Note: Please do not carry any laptop, pen drive, or external storage devices. Interested candidates can walk in directly we look forward to meeting you!
Posted 2 weeks ago
1.0 - 6.0 years
2 - 3 Lacs
Noida
Work from Office
We are looking for smart & young individuals to join our Banking process. Who should you be ? A graduate with good academic records and excellent written English skills & Comprehension skills. A dynamic personality with good communication skills. A keen player with an ability to learn fast and grow. A team player with a zeal to perform in a team and grow. What do we offer ? A fast-paced environment to learn and grow. An opportunity to work with a leading bank in the industry. Competitive salary with lucrative quarterly bonus and exciting R&R Programs. Job Profile - - Addressing customer queries at the correct authorization level. - Replying back to the queries of the customer through email or on social media channels. - Making sure that the guidelines on customer follow ups across social media platforms/ emails and ensure customer queries are resolved within defined turn around time. - Making sure to meet and exceed escalation committed service levels. Role & responsibilities Preferred candidate profile We are seeking highly motivated candidates with exceptional communication and written skills to join our team in Noida, India. Candidates comfortable to travel Noida sector 128 are only recommended to apply . Must be a graduate. Perks and benefits If Interested please connect through call/whatsapp to Divya :-+91-8373955982, or else share your resume at divya.sharma@netimpactlimited.com
Posted 2 weeks ago
1.0 - 6.0 years
3 - 3 Lacs
Bangalore/ Bengaluru
Work from Office
We are Hiring for Email process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 25K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @6364808230 / 9606523804 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.
Posted 2 weeks ago
2.0 - 7.0 years
4 - 8 Lacs
Thane, Navi Mumbai
Work from Office
Role *Customer Support and Customer Satisfaction skills * Analytical Skills and Communication abilities * Technical Support experience * Previous experience in a leadership role * Ability to multitask and prioritize tasks effectively * Knowledge of CRM systems and tools * Problem-solving and conflict resolution skills * Experience in the mattress industry is a plus Venue: #navimumbai The Sleep Company Opposite Digha Station (2 min walk) Krishna Business Park, Plot KX14, Thane-Belapur Road, Ramu Limaje Nagar, Dighe, Navi Mumbai, Maharashtra 400608 Share your cv on yaksha@thesleepcompany.in
Posted 2 weeks ago
0.0 - 4.0 years
3 - 3 Lacs
Lucknow
Work from Office
Hello Jobseekers, Greetings from Shiningstars ITPL! We are hiring for an enthusiastic candidate to join our team as a "Customer Service Executive" Job Details: - Job profile: Customer Service Executive - Location: Lucknow - Salary: 30K CTC/ 27K IN HAND - Eligibility: Fresher/ Experience - Qualification: Any Graduate/ Undergraduate - Working days: 5 Days Working - Shift: Rotational Shifts for boys/ Day Rotational for girls - Need a candidate with excellent communication skills Responsibilities: 1. Handling calls and chat related to queries of customer. 2. Coordinating with team members. 3. Provide excellent communication service. 4. Address customer complaints and concerns in a professional manner. Interested candidates can make a call on the number given below: Fehmina: 9026050432 HR Executive Shiningstars ITPL
Posted 2 weeks ago
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