Principal Infrastructure Engineer Mphasis

5.0 - 9.0 years

0 Lacs

karnataka

On-site

You should have formal training or certification on the ServiceNow platform concepts and possess proficient applied experience. Demonstrated expertise in at least two ServiceNow Modules such as ITSM, ITOM, SecOps, GRC, etc., is required. It is essential to have knowledge of the automation/orchestration functionalities of ServiceNow. Strong analysis, problem-solving, and decision-making skills are necessary to debug issues and find proactive monitoring solutions for ensuring platform stability. Additionally, you should have the ability to mentor junior developers, fostering a collaborative and innovative team environment. Strong communication skills are also crucial to clarify requirements with stakeholders and work collaboratively with the team. The ideal candidate should have 5-9 years of experience and hold a qualification of BE in Computer Science, MCA, or MSc in Computer Science. In terms of technical skills, you must have experience in ServiceNow development and implementation on ITSM, ITOM, SecOps, or GRC modules. Proficiency in working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, and Access Control Lists is required. Experience in the creation and customization of complex workflows and custom workflow activities is necessary. Hands-on experience in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX, JSON, and CSS is essential. Additionally, experience in Webservices, SOAP, email, and other integrations is expected. Knowledge of Performance Analytics, email notifications, inbound actions, reports, gauges, and home pages is crucial. Familiarity with AngularJS, Bootstrap, and service mapping would be an added advantage. Expertise in API integrations with other systems, flow designer, instance upgrade, and execution of test plans is required. You should also be able to create test cases, test data, and contribute to the software development life cycle methodology. Resolving technical issues of projects, exploring alternate designs, fostering teamwork, collaborating with stakeholders, and ensuring client satisfaction are key responsibilities. The certifications needed for this role include CSA and CIS (ITSM)/CAD, as well as ITIL V4 certification. About Mphasis: Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back Transformation approach. Front2Back leverages the power of cloud and cognitive technologies to provide hyper-personalized digital experiences to clients and their end customers. The Mphasis Service Transformation approach helps shrink the core through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis's core reference architectures, tools, speed, innovation, domain expertise, and specialization play a pivotal role in building strong relationships with marquee clients.,

Posted 4 days ago

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Sr. Associate, SW Eng Northern Trust Corp.

7.0 - 11.0 years

0 Lacs

pune, maharashtra

On-site

As a IRM ServiceNow senior associate at Northern Trust, you will play a crucial role in driving the development, estimations, implementation, and customization of solutions using ServiceNow GRC modules. Your responsibilities will include analyzing business requirements for GRC solutions, designing and configuring workflows for Policy Compliance, Risk Management, and Audit modules, as well as collaborating with stakeholders to ensure successful project delivery. Additionally, you will deliver technical expertise in ServiceNow development related to the IRM Module and stay current with ServiceNow best practices and platform updates. To be successful in this role, you should have a minimum qualification of any Degree/Diploma in Computer Science, Technology, Software Development, Business Information Sciences, or equivalent industry experience, along with at least 7 years of hands-on experience in IRM ServiceNow design and development. Strong understanding of ServiceNow development, including client-side and server-side scripting, is essential, as well as proficiency in creating and managing workflows, REST integrations, and email notifications. ServiceNow certifications such as CSA, CAD, and CIS are highly desirable, and excellent problem-solving skills and attention to detail are required. Nice to have skills for this role include experience with additional ServiceNow modules such as ITSM, PPM, CSM, HRSD, and SecOps, knowledge of Virtual Agent and Integration Hub, and experience with Agile methodology. Working at Northern Trust offers a flexible and collaborative work culture where movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities it serves. Northern Trust is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email the HR Service Center at MyHRHelp@ntrs.com. Apply today to join Northern Trust, one of the world's most admired and sustainable companies, and be part of a workplace with a greater purpose.,

Posted 1 week ago

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