1313 Email Jobs - Page 9

We are hiring dynamic and self-motivated individuals to work in our Production Department , focusing on manufacturing pharmaceutical products in compliance with quality and safety standards. Key Responsibilities: Operate, monitor, and maintain production equipment as per SOPs. Handle production activities, including granulation, compression, coating, filling, and packing processes. Ensure adherence to Good Manufacturing Practices (GMP) and regulatory guidelines. Maintain accurate production documentation, including batch manufacturing records and logbooks. Monitor and control production parameters to achieve desired product quality and efficiency. Participate in troubleshooting equipment issues and coordinating with maintenance teams. Follow safety protocols and ensure a clean and safe working environment. Collaborate with cross-functional teams, including QA and QC, to meet production goals. Qualifications: Education: BSc Chemistry Experience: Freshers are encouraged to apply.. Key Skills: Strong attention to detail and commitment to quality. Good communication and interpersonal skills. Willingness to work in shifts, as required.

We are seeking skilled and proactive individuals for our Maintenance Department to ensure the smooth operation of production equipment, utilities, and infrastructure, minimizing downtime and maximizing efficiency. Key Responsibilities: Learn and assist in performing preventive and corrective maintenance on production machinery and utility systems, including reactors, centrifuges, dryers, compressors, HVAC systems, boilers, and chillers. Support troubleshooting and resolving technical issues related to mechanical, electrical, and instrumentation systems. Participate in the calibration and validation of equipment and instruments to meet regulatory requirements. Assist in maintaining detailed maintenance logs, schedules, and related documentation. Ensure adherence to Good Engineering Practices (GEP) and follow safety protocols. Collaborate with production and quality teams to ensure equipment reliability and efficiency. Participate in the installation, commissioning, and qualification of new equipment. Qualifications: Education: Diploma / ITI in Fitter / Mechanical / Electrical / Chemical Experience: Freshers. Basic understanding of maintenance tools, equipment, and safety practices is an advantage. Key Skills: Eagerness to learn and adapt to a dynamic work environment. Strong technical aptitude and problem-solving abilities. Effective communication and teamwork skills. Willingness to work in shifts and under supervision.

We are Hiring Freshers and Experienced Voice Process Analyst ! - MNC Minimum qualification: HSC (12th pass) or a Bachelor's degree in any field. 0 to 2 years of experience in a BPO or customer service role (Freshers welcome). Location - Bangalore (Brookfeild, Whitefeild) We are looking for an enthusiastic and customer-focused individual to join our UK Inbound Voice Process team. As a Voice Process Analyst, you will handle inbound calls from UK-based customers, assist with their queries or concerns, and ensure an exceptional customer experience. Job Title: Inbound Voice Process Analyst UK Process Department: Customer Service / Contact Centre Shift: UK Shift (typically between 12:00 PM 2:00 AM IST) Rotational Job Type: Full-time Role & responsibilities Handle high volumes of inbound customer calls/chat in a professional manner. Resolve customer issues and queries related to products, services, billing, or accounts. Provide accurate and timely information to customers. Follow standard operating procedures (SOPs) and scripts provided by the company. Log and document all customer interactions in the CRM system. Escalate complex issues to the appropriate department when required. Meet or exceed individual and team performance metrics Maintain customer confidentiality and adhere to data protection regulations. Preferred candidate profile Minimum qualification: HSC (12th pass) or a Bachelor's degree in any field. 0 to 2 years of experience in a BPO or customer service role (Freshers welcome). Excellent verbal communication skills in English with a neutral accent. Basic computer knowledge and proficiency in MS Office and typing. Willingness to work in rotational shifts. (12pm to 2am) 9 hours Ability to remain calm and empathetic under pressure. Strong listening, problem-solving, and multitasking skills. Benefits: Competitive salary and performance incentives. One way Cab provided - Transport facility (as per shift timing and location). Health insurance and other employee benefits. Training and skill development programs. Opportunity for internal growth and promotions. Interested Candidates can share their Resumes to Email ID - s.arunkumar@randstad.in Email ID - s.arunkumar@randstad.in

Happy Kidz International Pre-School is looking for Computer Operator to join our dynamic team and embark on a rewarding career journey Operating computer systems and ensuring their proper functioning Monitoring the performance of computer systems and identifying potential issues Performing basic maintenance tasks, such as cleaning and organizing computer equipment Troubleshooting hardware and software problems and resolving them in a timely manner Backing up and restoring data as needed Installing and configuring software and hardware components

BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hey Guys ! Call or What's App Sourabh Now @ 9779924404 We Are Hiring Customer Support Specialists Job Location is Chandigarh , Mohali, Gurugram Must have Good English Communication Skills CTC 15-32 K / M Immediate Joining Rotational Shifts Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts What You Get:- Good Salary Incentives Career Growth Perks and benefits Salary is in range of 15 K to 32 K / Month For CSR

This role takes care and provides support to customers of beauty & personal care brand Have a timely and fantastic interaction with customers through email, phone, messages, marketplaces, social media, etc. Resolving their issues, queries and providing assistance about the product, the website, offers, deliveries etc. Monitoring order status, highlighting and resolving any issues proactively. Coordination & follow-up with customers, prospects, internal and external teams to ensure smooth order processing and sales. Provide information about products and take orders and assist customers in placing orders. Updating CRM after every interaction does necessary escalations when you exceed call wrap time and keen interest in the beauty space, keeping oneself updated on all the Products from Anveya's owned brands.

TOP MNC at GURGAON is hiring EXPERIENCED Candidates for INTERNATIONAL VOICE PROCESSES No of Positions: 76 Salary: 24K to 35K Inhand + Both side cabs & Other allowances Salary: Upto 35K + incentives Qualification: Graduates & Undergraduates Should have excellent communication skills Should be okay for Evening/Night Shifts ( Cabs available) Please contact immediately for more details Sr HR Ranjan - 8586942554 ( Call & WhatsApp your basic details/Resume) Email: ranjansahakne3@gmail.com NO CHARGES

We are having 50+ Positions active for INTERNATIONAL CHAT PROCESSES. (Voice processes are also available) Minimum 1 Year of Customer Support Experience is mandatory Job Location: Gurgaon Qualification: Grad & UG can apply Salary: Upto 26.5K Inhand + Cab Facility Looking for Immediate Joiners Sat & Sun are fixed off CONTACT US IMMEDIATELY. Senior HR Shweta - 9125496161 ( Call & WhatsApp) Senior HR Monika - 9540632102 ( Call & WhatsApp) Email: hrconsultant.shweta@gmail.com NO CHARGES

Job Description Responsibilities: Execute customer orders by processing and coordinating closely among the operations departments for order processing and delivery flow to ensure excellent and efficient customer service. Perform invoicing of Customers' orders accurately and efficiently and respect local laws and Jotun procedures. Coordinate the activities within the Customer Service Department, assuring that the Customer orders are processed promptly and efficiently, promoting lean solutions and best practices. Follow up on Customers' complaints to ensure they are dealt with promptly and efficiently by issuing investigation tasks followed by conclusion input and raising requests for return notes and credit notes where required. Actively handle customers' inquiries through e-mail, telephone, or face-to-face in a timely and professional manner to provide high-quality customer service. Handle customer complaints effectively by quickly understanding the issue and coming up with sound solutions to increase customer satisfaction. Verify, enter, and review system prices accurately with the customer's purchase orders and sales orders. Communicate with sales and customers to verify all details are correct and clear up any missing information or inconsistencies on orders. Monitor daily follow-up of orders and change dates if applicable to achieve correct backlog and OTIF. Handle approved Sales Returns with appropriate charge information and create credit notes when required. Preferred candidate profile

AMRITA VISHWA VIDYAPEETHAM is looking for Office Assistant - Student Affairs to join our dynamic team and embark on a rewarding career journeyAn Office Assistant is a support role responsible for providing administrative and clerical services to an organization. The following is a list of common responsibilities for an Office Assistant:1.Answering and directing incoming phone calls, responding to emails and greeting visitors2.Performing data entry and record keeping tasks3.Filing and organizing paperwork and documents4.Scheduling appointments, meetings and travel arrangements5.Performing basic bookkeeping and financial tasks6.Assisting with preparing reports, presentations and correspondence7.Maintaining office supplies and equipment8.Performing ad-hoc administrative tasks as requiredThe ideal candidate for this position should have strong organizational and communication skills, be proficient in Microsoft Office and be able to work well in a fast-paced environment.

WORK FROM OFFICE Hi, We are hiring for a International Chat Process in Mohali Job Description: - Provide splendid customer services to customers in a friendly and courteous manner at all times. Qualification: Graduates and Undergraduates eligible (Full time Degree students not eligible only distance course students) Experience: Freshers Eligible Salary - 35K Shift :Rotational shift Work Days: 5.5 days working with Rotational week offs. To get your interview scheduled, Call or Whatsapp: * Eshu- 7898290899 Yo u can share your resume in WhatsApp on the above numbers with Subject International Voice for ITES. (Exceptionally good comm skills required) *No registration fee* Regards, Eshu KVC CONSULTANTS LTD

Role & responsibilities : Identify and generate new leads through outbound calls, emails, LinkedIn, networking events, and other marketing campaigns. Pitch CODOTs technology and AI-driven service offerings to prospective clients in India, Australia and globally. Understand client pain points and tailor proposals to showcase relevant CODOT solutions (AI agents, SaaS products, automation tools, vector DB, etc.) Collaborate with the tech and leadership teams to shape custom solutions for clients. Prepare and deliver compelling sales presentations, proposals, and quotations. Maintain and update CRM tools with sales activities, follow-ups, and pipeline management. Work with the content and design teams to run digital marketing and lead-gen campaigns. Stay updated on industry trends, competitor offerings, and potential partnership opportunities. Requirements: 14 years of experience in B2B sales or marketing in the IT/Software/Tech industry. Excellent communication, negotiation, and interpersonal skills. Proven ability to close deals and meet revenue targets. Understanding of modern digital technologies (AI, SaaS, cloud services, full-stack dev) is a strong plus. Familiarity with tools like HubSpot, LinkedIn Sales Navigator, or email marketing platforms. Self-starter, results-driven, and comfortable working in a fast-paced, remote-friendly team. What We Offer: Competitive base salary + performance-based incentives Opportunity to work directly with founders and build global relationships Flexible work environment Exposure to cutting-edge AI and software development projects Career growth with a rapidly expanding tech company We are a dynamic and innovative company operating across multiple technology domains, offering exciting opportunities to work on cutting-edge solutions. Our expertise spans across: Artificial Intelligence (AI) & Machine Learning Software-as-a-Service (SaaS) IT Services & Consulting Web & Mobile App Development Digital Transformation Solutions Custom Software Development Tech Startups & Product Innovation Cloud Services & DevOps If you're passionate about technology and want to be part of a growing team that delivers impactful software solutions, wed love to hear from you!

As a Planning Executive in an advertising agency, you will play a key role in understanding client objectives and consumer behavior to craft strategic communication plans. You will work closely with the client servicing, creative, and media teams to ensure campaigns are well-informed, targeted, and effective. Key Responsibilities: Collaborate with clients and internal teams to understand business goals, brand positioning, and campaign requirements. Conduct market research, consumer insights, and competitor analysis to support strategic decisions. Develop strategic briefs for the creative and media teams, outlining key messages, target audience, and campaign objectives. Assist in media planning and selection of appropriate channels (OOH, digital, print, radio, etc.) for maximum campaign impact. Monitor ongoing campaigns, track performance metrics, and recommend optimizations. Maintain planning documentation, timelines, and campaign reports. Participate in brainstorming sessions and contribute innovative ideas to strengthen campaign strategy. Coordinate with vendors, research partners, and media houses as needed.

Job Details: Designation: Senior Process Executive / Process Specialist Experience: 1 to 4 years Location: Bangalore ( 5 Days Work from Office) Shifts: Flexible to work for any shift Notice Period : Immediate to 15 days Roles & Responsibilities : Performs simple to medium back-office / high back - office transactions to insurance clients (Life/P&C). Handles queries via email from customers. Performs simple to medium back-office transactions to insurance clients (Life/P&C). Ensures accuracy and timeliness of transactions. Can process complex transactions and interpret insurance policy documents Audits work done by processors as required and helps improve quality. Can work on MIS regarding operations handled. Updates SOPs and ensures that it is current and signed off periodically. Maintains ongoing knowledge of changing products, procedures, and industry trends. Proactively identifies and escalates issues with potential impact from service delivery to reporting manager. Preferred skill: Knowledge on Insurance terminology Knowledge on basic Insurance principles and lifecycle Knowledge on basic Insurance principles Knowledge on Quota share and Excess of Loss Reinsurance Insurance Claims and technical accounting

Greetings from Tech Mahindra! We are currently looking for an Associate Analyst - U2 to join our team here in Hyderabad. Designations: Sr. Associate Analyst - BPS/U2) (Fulltime/Permanent) Location: Hi-Tech City, Hyderabad Payroll Company: Tech Mahindra Experience: 1.6Y till 5Y (In any international process related to KPO & BPO) Client: UK (Product Based/800 years old) Shift: 12PM till 9:30PM (Mon till Fri / Sat & Sun will be fixed week off's) Mode of Work: WFO No of openings: 12 Required skills for U2 Level: Must have excellent communication skills and must have experience in speaking to the Stakeholders or customers from UK/US/Australia or from any native English speaking country. Must have experience in using excel sheets and in writing emails. Must be a Graduate. Interested candidates can share their CV at Tatipallidheeraj.kumar@Techmahindra.com or can share your CV on my WhatsApp: 7816041232 Regards, Dheera Kumar, Sr. Recruiter - TA, Tech Mahindra

- Ensuring the smooth and efficient functioning of the company's day-to-day activities. - Collaborating with various teams to facilitate communication & operational alignment. - Assisting in planning, execution & monitoring of operational projects. Required Candidate profile - Prioritize tasks, manage deadlines & maintain organized records. - Capacity to identify issues, analyze data & develop solutions. - Familiarity with business operations & project management tools.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

We have an exciting opportunity to join Inchcape Shipping Services. With a vision for a connected world, Inchcape relies upon the expertise, diversity, and global network of our over 3,000 professionals, spread across 70 countries and in over 250 offices, to help our partners connect to a smoother, smarter ocean. We empower our people, and our values are at the center of everything we do. The successful candidate will be expected to demonstrate and fully adopt these values: Global Perspective - we connect the world and see the bigger picture. The Power of People - we rely on the strength of local agent knowledge and relationships. Progress - we adopt new thinking and push for positive change in our industry. At Inchcape, we know what matters. We never stand still. We always reach for more. Join us in our journey as we strive towards excellence. As a part of our team, your key responsibilities will include: - Supplier Invoice verification: Checking supplier invoices with 3-way matching, chasing LPA/ROC for late invoices, sorting out queries by working closely with the country LPA/ROC team, posting supplier invoices, and posting revenue fee. - Agency fee & DA generation: Checking and accounting revenue, verifying DAs are correct as per contracted rates, pro-forma / baseline templates / closed estimate, generating a Disbursement account, and dispatching it to the customer by complying with the customer's accounting requirements. Producing Disbursement Accounts on time to meet group and team KPI's. - Process management: Working with the country team to transfer tasks over and continue seeking process improvement. - Relationship management: Keeping the line manager advised on any outstanding/performance issues relating to job duties, liaising with the country LPA and AR team to close customer queries/requests, and maintaining good LPA and customer relationships. Essential requirements for this role include being PC literate with IT skills (MS Excel, Word, Email), good analytical and problem-solving skills, customer service orientation, willingness to learn and expand knowledge, effective communication skills, attention to detail, excellent verbal and written skills, experience working in a multi-national/international company, and basic knowledge of accounting rules. Desirable qualifications include experience in the Ship and Port agency-related field, working in a shared service center environment, and basic knowledge of the shipping industry. If you are ready to take on this challenging and rewarding role, we invite you to apply and be part of our dynamic team at Inchcape Shipping Services. #LI-MB1,

Job Description As a Consultant at Sutherland, you will play a crucial role in delivering exceptional customer experiences through various channels such as email, chat, and social media. Your primary responsibility will be to address customer inquiries, issues, and concerns using the appropriate principles to ensure timely resolution. It is essential to ensure that all customer questions are answered promptly to enhance Customer Satisfaction & Productivity metrics. Your key responsibilities will include: - Handling customer requests and inquiries via email, chat, or social media - Meeting contact center statistics and SLAs as per contractual agreements - Adhering to non-disclosure agreements and data security policies - Completing mandatory upskilling and e-courses for each program - Participating in coaching sessions and implementing feedback effectively - Maintaining 100% schedule adherence, minimizing absenteeism, and contributing positively to reduce program shrinkage Qualifications: Eligibility Criteria: Candidates who are full-time HSC/UG/PG Graduates (Arts/Science/Commerce/Engineering/Pharma/MBA/MCA) with a graduation year of 2025 are encouraged to apply. Additional Skills required: - Proficiency in both verbal and written English language - Strong analytical and typing skills - Willingness to work in shifts, including night shifts - Candidates must reside within a 25 Km radius of the office location Additional Information: Working Location: Bhopal Timings: 8 hours of work with a 1-hour break, 5 or 6 days a week Perks: Cab facilities available for employees residing within 25 Kms of the office location Join Sutherland and be a part of a team dedicated to providing outstanding customer experiences while upholding the values of trust and excellence.,