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1.0 - 5.0 years
0 - 0 Lacs
punjab
On-site
As a Customer Success Associate, your primary responsibility will be to represent the customer in all aspects of the business. You will present the perspective of the customer in internal meetings involving business and product decisions, with the goal of ensuring a great customer experience. Your tasks will include communicating with customers via phone and email, speaking to customers to understand their goals and requirements, and providing valuable inputs to the business and product teams. You will also be responsible for solving issues, questions, and concerns raised by customers, ensuring that all commitments to customers are met by coordinating with various internal departments, and maintaining accurate data related to customer interactions. To excel in this role, you must possess excellent written and verbal communication skills, along with a high level of empathy to understand customer needs and pains. You should have at least 1 year of experience in customer query handling and be comfortable communicating with customers through various channels such as phone, email, chat, or SMS. Additionally, you should be proficient in writing clear and concise emails and adept at using other communication channels effectively. The ability to adapt to a fast-paced, start-up environment is essential for success in this role. The ideal candidate for this position will have a minimum of 5 years of experience in the same field, preferably in an international BPO voice process. The job type is full-time and permanent, with the requirement of working day shifts from Monday to Friday, following US shift timings. Candidates should hold a graduate degree or above, and the salary offered for this position ranges from 15,000.00 to 30,000.00 per month. The location for this role is Mohali, Punjab, and candidates must be willing to commute or relocate before starting work. If you are interested in this opportunity and meet the qualifications outlined above, please share your resume at hr@virtualoplossing.com or contact us directly at 7696887976.,
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
punjab
On-site
As a Customer Relationship Officer for an international BPO located in Mohali, you will be responsible for handling non-voice processes including chat and email interactions. This is a sitting profile role with no field work involved. We are looking for candidates who have a minimum qualification of 12th grade, but graduates and postgraduates are also welcome to apply. Both male and female candidates, whether fresher or experienced, are encouraged to join our team. During the training period, candidates will receive their full salary. This opportunity provides a platform for individuals to enhance their communication skills while utilizing their proficiency in chat, email, and basic computer operations. Fluency in English and good typing speed are also essential for this role. For more information about this exciting opportunity and to schedule an interview, please contact Ms. Yogini at 76964 95176 or apply for the job, and we will reach out to you promptly.,
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
kolkata, west bengal
On-site
You will need to have at least 4-8 years of experience in Marketing Cloud Personalization to excel in this role. Your responsibilities will include creating sitemaps, datasets, and deploying WebSDK. You should be proficient in catalog design, content zone, pagetypes, attribute creation, and mapping. Additionally, you will be responsible for creating web campaigns, tracking reports, importing/exporting data, and creating ETL feeds. You must have expertise in segment creation, setting up filters and goals, and a good understanding of email and mobile push channels. Knowledge of real-time recommendation, next best action, user engagement score, affinity creation, and unified customer profile is essential. Familiarity with digital and website marketing concepts, SFMC studios, JavaScript, jQuery, and Typescript will be advantageous for this role.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
Job Description: We are seeking a Secretary/Admin Assistant to join our office located in Andheri MIDC, Mumbai. As a valued member of our team, you will be responsible for providing administrative and secretarial support. Your primary duties will include answering calls, taking messages, handling correspondence, making travel and hotel arrangements, and assisting with general administrative tasks. The ideal candidate should have a minimum of 2-3 years of experience in secretarial work and possess a strong knowledge of Excel, Word, and Email. This is a full-time position with a morning shift schedule. In addition, the role offers benefits such as Provident Fund and a yearly bonus. Candidates must be able to reliably commute to Mumbai, Maharashtra, or be willing to relocate with an employer-provided relocation package. If you have a background in secretarial work and are looking for a challenging opportunity in a dynamic work environment, we encourage you to apply. Thank you for considering this opportunity.,
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Noida, Ghaziabad, Faridabad
Work from Office
We are hiring Freshers & Experienced candidates for a TOP MNC located Noida. No of Openings: 190 Salary: 17.5 K In hand + 26 K In hand + Incentives Graduates & Undergraduates can apply Looking for Immediate Joiners. Freshers & Experienced candidates can apply. Day Shift for Female candidates Evening Shift for Male candidates Should have good language proficiency --------------------------------------------------------------------------------- CONTACT IMMEDIATELY Sr Hr Consultant: Runjun -- 9897083050 (Please share the Resume on WhatsApp) Email: runjun18@gmail.com NO CHARGES TOUCH CONSULTANTS
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
TOP MNC, located at GURGAON is hiring for INTERNATIONAL VOICE & CHAT PROCESSES. Salary Range: 15K to 23K inhand for Freshers 20K to 35K in hand for experienced candidates -------------------------------------------------------------------------------------- Education Qualification: Grad & Undergraduates Freshers can apply For experienced category, candidates must have proper documents. Evening & Night Shifts with both side cabs are available looking for candidates with good language proficiency. Hiring only for International Voice & Chat processes. CONTACT IMMEDIATELY --------------------------- Sr Hr Consultant: Runjun -- 9897083050 ( Call & Must WhatsApp the CV/ Basic details) Email: runjun18@gmail.com NO CHARGES
Posted 1 week ago
2.0 - 8.0 years
0 Lacs
ghaziabad, uttar pradesh
On-site
AOS Products is currently seeking an MBA, preferably a BSc, for a Corporate Marketing role. The ideal candidate should possess good communication skills with an excellent command of written and spoken English. Key responsibilities include proven abilities in domestic sales, client coordination, email communication, and lead generation. The candidate should be adept at maintaining client relationships by providing support and informative assistance. The position involves B2B and corporate sales. Please note that only male candidates are required for these vacancies. We have urgent job openings for the following positions: 1. Assistant Manager (Marketing) - Experience Required: 4 to 8 Years 2. Senior Marketing Executive - Experience Required: 3 to 5 Years 3. Marketing Executive - Experience Required: 2 to 4 Years The location for these positions is Ghaziabad, preferably from Ghaziabad up to a 20 to 25 km radius. This is a full-time job with working hours from 10:00 AM to 6:30 PM, Monday to Saturday. We offer a competitive salary as per industry standards. Interested candidates are encouraged to share their resumes at hr@indiannaturaloils.com. For further details, please contact 0120-4106666.,
Posted 1 week ago
2.0 - 5.0 years
3 - 6 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Caressant Care is looking for a passionate Business Office Manager to join our team of care providers Location Arthur, Ontario Time Type Full Time About Caressant Care For nearly 50 years, Caressant Care has created a comfortable and caring home environment for our residents across Ontario to receive high-quality care We proudly serve over 1,500 residents across our 15 long-term care homes and ten retirement homes Operating primarily in small towns, Caressant Care creates tight-knit communities where everyone knows and looks out for one another At Caressant Care, we prioritize the well-being of our employees and provide them with opportunities to learn and grow, whether they are seasoned professionals or just starting out Become a part of our team and experience fulfilling and impactful work that brings joy to your life and the lives of others What We Offer? At the core of our workforce is a passion for people, fostering a culture that embraces diverse perspectives, experiences, and beliefs A caring and comfortable space for our residents, their families and our employees Learning and growth opportunities for professionals at all stages of their careers Competitive wages and benefits What You Bring? Accuracy skills Excellent organizational and communication skills Computer literacy Familiar with electronic payroll systems Familiar with electronic billing systems Receive payment and prepare deposits Ability to deal with people in a tactful, confident and confidential manner Ability to work under pressure Ability to work independently with no supervision Pleasant telephone voice and manner Flexibility to adjust to a constantly changing work environment Prior experience in an office is beneficial The salary is commensurate with experience and qualifications If this resonates with you, we would love to have a conversation about you joining our team! Please apply using the form below Our focus at Caressant Care is on hiring individuals whose skills and abilities will contribute most to our organizations success and who also mirror the communities in which we operate All qualified candidates are encouraged to apply, regardless of their ethnic and cultural backgrounds, disabilities, sexual orientations, gender identities or expressions If you have questions or require accommodations during the application process, please email info@caressantcare, or call 519-539-0408 We thank all applicants for their interest; however, only those selected for further consideration will be contacted The successful candidate will be required to undergo a Criminal Reference Check with a Vulnerable Sector Screening Apply Now
Posted 1 week ago
0.0 - 1.0 years
1 - 2 Lacs
Mumbai
Work from Office
JSR Technologies Pvt. Ltd. is looking for Office Assistant (Female) to join our dynamic team and embark on a rewarding career journeyAn Office Assistant is a support role responsible for providing administrative and clerical services to an organization. The following is a list of common responsibilities for an Office Assistant:1.Answering and directing incoming phone calls, responding to emails and greeting visitors2.Performing data entry and record keeping tasks3.Filing and organizing paperwork and documents4.Scheduling appointments, meetings and travel arrangements5.Performing basic bookkeeping and financial tasks6.Assisting with preparing reports, presentations and correspondence7.Maintaining office supplies and equipment8.Performing ad-hoc administrative tasks as requiredThe ideal candidate for this position should have strong organizational and communication skills, be proficient in Microsoft Office and be able to work well in a fast-paced environment.
Posted 1 week ago
2.0 - 4.0 years
4 - 8 Lacs
Noida
Work from Office
Configure Benefits for new/existing health plans. Able to understand claim Adjudication. Apply MS-Excel skills to write macros and apply formulas wherever required. Working hand in hand with onshore team to understand requirements. Testing benefits to ensure that all the products are delivered error free. Co-ordination and reporting with onshore. Maintain weekly and monthly metrics.
Posted 1 week ago
0.0 - 3.0 years
1 - 3 Lacs
Pune
Work from Office
Deenanath Mangeshkar Hospital is looking for PATIENT ASSISTANCE PASS COUNTER RECEPTIONIST-6345 to join our dynamic team and embark on a rewarding career journey Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Posted 1 week ago
0.0 - 5.0 years
2 - 7 Lacs
Kochi
Work from Office
Lead generation. Identifying customers and prospecting. Attending to walk in and telephone enquiries for auto loan in authorized counters assigned. Evaluating, understanding the customer and then suggesting/ensuring the right finance scheme suitable to the customer is presented. Explaining to the customer in depth about the loan- Down payment, tenure, EMI amount, date of payment, modes of repayment options available for repayment.
Posted 1 week ago
3.0 - 7.0 years
5 - 9 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
"Audit Calls/Emails/Chat (Live, Recorded & Remote) and score them on defined audit form Document the Calls/Emails/Chat Audited in the defined audi Contact/Whatsaapp +918297201110/Sreevidya.I@liveconnections.in JOB IN DELHI/ NCR Required Candidate profile Provide structured and timely feedback / recommendations; actionable feedback (verbal and/or written) to the rep and/or management to improve individual and team performance
Posted 1 week ago
3.0 - 8.0 years
5 - 9 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
"Audit Calls/Emails/Chat (Live, Recorded & Remote) and score them on defined audit form Document the Calls/Emails/Chat Audited in the defined audi Contact/Whatsaapp +918297201110 / Sreevidya.I@liveconnections.in JOB IN DELHI/ NCR Required Candidate profile Provide structured and timely feedback / recommendations; actionable feedback (verbal and/or written) to the rep and/or management to improve individual and team performance
Posted 1 week ago
1.0 - 2.0 years
0 - 0 Lacs
mumbai city
On-site
We are looking for a detail-oriented and efficient Back Office Executive to support our operations. The ideal candidate must have strong Excel skills, including VLOOKUP, HLOOKUP, and Pivot Tables , to manage and analyze data effectively. Location - Andheri Time - 10-7 Weekoff - Sunday Note: Our company is Shifting at Ghatkopar after August.
Posted 1 week ago
3.0 - 8.0 years
3 - 7 Lacs
Kochi
Work from Office
Oracle Eloqua, Administration, integration PG, BE, B.Tech Job Summary An Eloqua Technical Specialist / Administrator is responsible for the technical configuration, integration, and optimization of Oracle Eloqua in a business environment. They ensure the marketing automation system runs efficiently, providing support, managing integrations with other platforms (like CRM systems), and optimizing campaign execution through technical solutions. Responsibilities / Essential Functions : 1. System Configuration Administration 2. Integration Management 3. Data Management and Governance 4. Campaign Execution and Optimization 5. System Upgrades and Maintenance 6. Migration and Merging the Instance Preferred Experience Basic Qualifications : 1. Technical Expertise Strong knowledge of Eloqua's technical features, including forms, landing pages, email templates, campaign workflows, and segmentation. Familiarity with CRM systems (Salesforce) and integration processes. Hands-on experience with APIs, data management, and custom integrations. Proficiency in HTML/CSS for email template creation and troubleshooting. Experience with JavaScript for landing page or form customizations. 2. Experience Proven experience in a technical role with marketing automation platforms, particularly Eloqua. Experience with data management and segmentation strategies. Experience in CRM integration, particularly between Eloqua and Salesforce. Required Qualifications : Any Bachelor's degree with 3+ years of IT experience as an Eloqua Administrator. Preferred Qualifications : Experience working in digital marketing or marketing automation. Understanding of data privacy and compliance regulations such as GDPR and CCPA.
Posted 1 week ago
0.0 - 1.0 years
1 - 2 Lacs
Pune
Work from Office
Key Responsibilities: Follow up regularly with vendors via phone and email for quote submission, clarifications, and reminders. Record and update supplier responses and quotes in the system accurately.
Posted 1 week ago
2.0 - 3.0 years
3 - 4 Lacs
Hyderabad
Work from Office
•Handle and respond to customer inquiries (calls,emails,chats) •Maintain accurate and timely records in CRM software. •Educate potential customers on OneDNA’s preventive genetic testing services and help them understand the value of early detection. Required Candidate profile Graduate with 2-3yrs of Inside sales exp in any industry. Excellent communication & Convincing skills. Preferably Female with Immediate joining. Location: Somajiguda, Hyderabad.
Posted 1 week ago
9.0 - 12.0 years
5 - 5 Lacs
Hyderabad
Work from Office
Role Proficiency: Manage a team of Threat Intelligence analysts who oversee delivering the hands-on service to customers and and act as an incident manager with highly technical skills during escalated cyber incidents. Responsible for developing the service to meet market standards. Develop forensic methodologies and dictate the threat hunting methodology to align with the changing cyber landscape and lead the forensic and proactive hunting disciplines into the most advanced techniques in the market. Develop the analysts' technical skills. Effectively communicate with stakeholder. Study the market and help expand the TI service. Outcomes: Stay on top of cyber security news from the clear deep and dark web daily. Pay attention to industry news security threats outside of their network and the intentions of potentially threatening entities. Mentor the team on best practice workflows and procedures to achieve their full potential and to increase level of security posture of customers. Solve complex forensics and hunting issues being escalated by team members and be the highest escalation point for all Operations teams. Define processes and workflows to optimize the work of the CTI analysts. Ensure documentation included in ThreatConnect/ CDC as predefined / agreed standards. Learn from review process for continuous improvement. Communicate and report appropriately as per defined process. Improve and automate response and hunting processes to increase efficiency of the services. Engage with sales teams to drive potential customers to purchase the services and increase CyberProof's margin goals Constantly strive to upgrade team workflows. Measures of Outcomes: CTI weekly recommendations tuning the hunting query etc. Number of threat intelligence finished reports including threat landscape and asset-based intelligence delivered by the analysts Customer satisfaction - upsells new customers customer engagement. Evidence of skill development including training certification etc. Ideas suggested that will help innovation and optimization of processes. Increased productivity and efficiency of the service by focusing on automating activities. Outputs Expected: Collection: Working with OSINT sources. Using WEBINT techniques to collect and enrich intelligence data. Develop and maintain deep web sources. Processing and analysis: Analyse the threat data into a finished report including technical recommendations MITRE ATT&CK mapping and valid IOCs. Complete documentation including annotation in ThreatConnect / CDC to ensure audit trail as per defined standards and quality requirements. In accordance with the defined process ensure that the defined reports are created and published to stakeholders. Continuous Learning innovation and optimization Ensure completion of analysts learning programs. Innovate new processes and workflows to deploy proactivity in all aspects to address complex threats and risks. Communicate with stakeholder: Effectively communicate with customers to deliver timely and accurate Threat Intelligence. Communicate with other teams to collaborate in the development of the Threat Intelligence service and the other offerings of the company. Present finished intelligence to team members management and clients. Learning and Development: Continuously learn new technologies and stay updated on cyber threats. Create innovative research reports (global trends cross clients collaboration with other teams in the company). Develop the analysts' technical skills Sales and service development: Understand the sales cycle and contribute to increase sales. Understand product development and influence on its design. Assist with Marketing efforts to showcase our Intelligence and research Actively help develop new services Skill Examples: User level skills in use of CDC ThreatConnect Sixgill IntSights VT Premium. Ability to manage incidents and collaborating several team activities in parallel streams to handle incident holistically. Excellent logical problem-solving ability and analytical skills for intelligence processing and analysis. Good time management skills Great oral and written communication skills. Presentation skills Sales skills to increase the uptake of services Designing skills for product development Programming languages such as Python and PowerShell Data analytics tools - SQL BI reports Knowledge Examples: Knowledge Examples Understanding of cybersecurity threat landscape and a deep understanding of computer intrusion activities incident response techniques tools and procedures. Understanding of enterprise IT Infrastructure including Networks OS Databases Web Applications etc. Deep and proven knowledge in baseline operating system internals network communications and user behavior. Thorough knowledge of digital forensics methodology as well as security architecture system administration and networking (including TCP/IP DNS HTTP SMTP) Experience conducting research in the areas of WEBINT OSINT social media platforms and virtual HUMINT. Experience with security assessment tools such as NMAP Netcat Nessus and Metasploit is a plus. Desirable - Training / Certification in Ethical Hacking etc. Additional Comments: Requirements: To be successful in this role, you should meet the following requirements: - 5+ years of technical experience in IT or IT Security, for example as a network or operating system administrator. - Expert level knowledge and demonstrated experience of common log management suites, Security Information and Event Management (SIEM), EDR, Email Protection, Case Management & other cyber security tools. - Expert level knowledge and demonstrated experience of common cybersecurity technologies such as IDS / IPS / HIPS, Advanced Anti-malware prevention and analysis, Firewalls, Proxies, MSS, etc. - Good knowledge and technical experience of 3rd party cloud computing platforms such as AWS, Azure, and Google. - Good knowledge and demonstrated experience of common operating systems and platforms to include Windows, Linux, UNIX, Oracle, Citrix, GSX Server, iOS, OSX, etc. - Good knowledge of common network protocols such as TCP, UDP, DNS, DHCP, IPSEC, HTTP, etc. and network protocol analysis suits. - Functional knowledge of scripting, programming and/or development of bespoke tooling or solutions to solve unique problems. - Good knowledge of key information risk management and security related standards including OWASP, ISO2700x series, PCI DSS, GLBA, EU data security and privacy acts, FFIEC guidelines and NIST standards - Good knowledge and demonstrated experience in incident response tools, techniques and process for effective threat containment, mitigation, and remediation. - Formal education and advanced degree in Computer Science or similar and/or commensurate demonstrated work experience in the same. - CEH, EnCE, SANS GSEC, GCIH, GCIA CISSP or any similar Certifications. Required Skills Cyber Security,Anti Malware,Firewall,Proxies
Posted 1 week ago
0.0 - 5.0 years
0 - 3 Lacs
Mumbai, Thane, Mumbai (All Areas)
Work from Office
Customer Support Associate Have to resolve customers query over Call & Chat. 5 Days working & 2 week offs 9 hour of the day, 8 hrs. work and 1 hour break Salary upto 35k for exp candidate fromInternational BPO Should be flexible in 24*7 shifts. Required Candidate profile - 1 year International Voice Process exp mandatory - Graduate / Undergraduate. - Should have good communication skills. - Immediate Joiner -Banking, Healthcare International BPO exp can apply
Posted 1 week ago
1.0 - 4.0 years
0 - 4 Lacs
Nagpur, Maharashtra, India
On-site
Provide responses via email, live chat, and web-based Maintain accurate records of customer interactions using CRM specializing in email, chat, and web-based support Ensure follow-ups are conducted in a timely manner Identify issue
Posted 1 week ago
6.0 - 8.0 years
8 - 16 Lacs
Gurugram, Bengaluru
Work from Office
Job Title: Copywriter Deputy Manager Location: Bangalore/Gurgaon Role Summary: We are seeking a seasoned Copywriter (Deputy Manager) with a strong background in advertising and brand communication. The ideal candidate will bring 6 –7 years of creative copywriting experience, especially from advertising agency setting, with a proven ability to generate original ideas, craft compelling content, and refine messaging for diverse formats and audiences. You will contribute to both internal and external brand narratives, support leadership communication, and lead the review and editing process for high-impact content. Key Responsibilities: Develop fresh, creative concepts and copy across digital and print platforms including: Emailers Print ads Brand communication pieces Internal communications Leadership messaging Contribute to brand identity development through impactful naming, messaging, and storytelling. Write, proofread, and refine content for clarity, consistency, and tone. Collaborate closely with design, marketing, and business teams to develop integrated campaigns. Work on content creation for both internal and external stakeholders, including leadership messaging. Ensure content accuracy and alignment with brand voice and business objectives. Participate in brainstorming and ideation sessions to generate new campaign ideas and taglines. Manage the content review and feedback process with agility and attention to detail. Key Requirements: 6 –7 years of hands-on experience in creative copywriting within a creative or advertising agency . Strong portfolio showcasing original work across digital, print, and campaign materials. Exceptional writing, editing, and proofreading skills. Demonstrated ability to think creatively, develop unique concepts, and express complex ideas with simplicity and impact. Experience in crafting leadership-level communication is a strong advantage. Ability to juggle multiple projects with competing deadlines. Strong understanding of brand tone, identity, and audience engagement strategies. Open to feedback and peer/ senior review Self-driven and proactive team player
Posted 1 week ago
1.0 - 5.0 years
4 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
1.0 - 5.0 years
4 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
0.0 - 5.0 years
2 - 3 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Job description We are hiring for Freshers to Experienced candidates for different Customer support roles in a MNC based at Gurgaon. Interested candidates can share their updated CV to touch.hr28@gmail.com NO OF POSITIONS : 100 INTERNATIONAL & DOMESTIC processes are available FRESHERS and EXPERIENCED candidates can apply. Any graduates and Undergraduates can apply. 12th Qualification is mandatory SALARY = 15.2K to 27K In hand + Incentives ( SALARY is clearly depends on Qualification & Experience) Night Shift, Day shift (Domestic), Evening & Rotational Shifts available INTERNATIONAL CHAT , VOICE & BLENDED Processes are available. FACE TO FACE TO INTERVIEW ONLY ___________________________________________________________________________________________ CALL IMMEDIATELY SHARE WITH FRIENDS & COLLEAGUES Please Ping on WhatsApp as well ( Name, Number, Mail id, Fresher/Experienced) Sr HR Monika - 9540632102( Call & WhatsApp) - Please call twice, if not connected. Email: touch.hr28@gmail.com NOTE: Please do not contact if you are looking for Work from home. TOUCH CONSULTANTS NO CHARGES NEW DELHI
Posted 1 week ago
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