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2 - 4 years

0 - 1 Lacs

Bengaluru

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Job Title: Digital Marketing Executive Location: Bangalore Job Type: Full Time About Us: We are an Italian hair colour brand operating in the professional space and have been in India for the last three years. Our parent company has a legacy of 40 years and is present in 70 countries worldwide. We offer a complete range of premium hair products, exclusively designed for select premium salons. Job Summary: We are seeking a Digital Marketing Executive to drive our brand presence, customer engagement, and overall growth. This role involves executing marketing campaigns, optimizing digital channels, and leveraging data analytics to enhance customer experience and sales. If you are a creative thinker with a data-driven approach, we would love to hear from you! Key Responsibilities: Develop and implement digital marketing campaigns across multiple channels, including social media, email, PPC, SEO, influencer marketing, and content marketing. Manage and expand our social media presence, ensuring brand-aligned and engaging content. Optimize the website and other digital touchpoints for conversion rate optimization (CRO) and search engine performance (SEO). Plan and execute paid advertising campaigns on platforms like Google Ads, Facebook, Instagram, and TikTok. Collaborate with content creators, designers, and external agencies to maintain brand consistency. Monitor and analyze performance metrics, making data-driven decisions to enhance marketing strategies and improve ROI. Stay updated with digital marketing trends, emerging platforms, and industry best practices. Qualifications & Skills: Bachelor's degree in Marketing, Communications, or a related field. Minimum 2+ years of experience in digital marketing, preferably in e-commerce, beauty, or subscription-based businesses. Strong knowledge of SEO, PPC, email marketing, and social media management. Experience with analytics tools such as Google Analytics, Meta Business Suite, and CRM platforms. Excellent written and verbal communication skills. Creative mindset with strong analytical abilities to track, test, and optimize marketing performance. Join us and be a part of an exciting journey in shaping the future of professional hair care!

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1 - 4 years

1 - 3 Lacs

Pune

Remote

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Position : Customer Support Representative (Email & Chat) Location : Remote (Work from Home) Working Hours : Day Shift (6 Days a Week) Compensation : 20,000 - 25,000 CTC per month Job Description : We are hiring a skilled Customer Support Representative to manage customer queries through email and chat. The ideal candidate will have excellent English communication skills and experience in customer service, with the ability to work efficiently from home. Responsibilities : Respond promptly to customer queries via email and chat. Provide solutions to issues related to products, services, and account management. Keep records of customer interactions and ensure all data is accurate. Deliver excellent service and ensure customer satisfaction. Requirements : Fluent in Written English : Clear and professional communication is essential. Strong Problem-Solving skills and Attention to Detail . Work from Home Setup : Reliable internet connection, functional laptop/PC, and a quiet working environment. Available to work during Day Shift and weekends (6 days a week). Experience : At least 6 months of customer support experience via email and chat is required. Freshers are not eligible. Benefits : Salary : 20,000 to 25,000 CTC per month. Remote Work : Enjoy the flexibility of working from home. Training : Full onboarding and ongoing support.

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1 - 4 years

1 - 3 Lacs

Pune

Remote

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Job Title : Customer Support Representative (Email & Chat) Location : Work from Home (Remote) Shift : Day Shift (6 Days a Week) Salary : 20,000 - 25,000 CTC per month Job Overview : We are looking for an experienced Customer Support Representative to handle customer queries via email and chat. The role requires excellent English communication skills and the ability to work from home. Key Responsibilities : Respond to customer inquiries via email and chat. Resolve customer issues related to products, orders, or accounts. Maintain accurate records of customer interactions. Ensure high-quality service and customer satisfaction. Requirements : Good English Communication (written). Problem-Solving and Attention to Detail . Work from Home Setup : High-speed internet, functional computer/laptop, and a quiet workspace. Ability to work in Day Shift and weekends (6 days a week). Experience required : Prior customer service experience (email/chat) is mandatory. Freshers will not be considered. What We Offer : Salary : 20,000 to 25,000 CTC per month. Work from Home : Flexibility to work remotely. Training : Comprehensive onboarding and support.

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0 - 1 years

1 - 3 Lacs

Hyderabad

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of PA, Customer Service, Sale and Technical Support Specialists. In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities: • Handle Inbound/ Outbound Voice calls • Respond to the customer queries & issues in timely manner • Provide solution to the customer basis the available help articles and within the policies • Replicate customers issue and report necessary bugs/suggestions/ideas • Provide excellent services to the customers • Work closely with internal departments to provide the required information/support to the customer • Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment • Maintain a deep understanding of client process and policies • Upskill to enhance the knowledge time to time and offer support • Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business Qualifications we seek in you • Minimum qualifications o Graduation in any discipline (Pref B.Tech or any other tech/non-tech degree with computer course/certification/diploma) o Excellent Voice Communication Skills o Fluent in English & Hindi Languages o Freshers are eligible o Must possess knowledge of Email Clients & Basics of Internet Technology (Websites, Domains, Hosting, Browsers, Security, etc.) o Relevant experience in Customer Support through Phone and good in basic technical skills & Sales techniques o Preferred pre-requisites: ? Effective probing skills and analyzing / understanding skills ? Analytical skills with customer centric approach ? Excellent proficiency with written English and with neutral English accent ? You should be able to work on a flexible schedule (including weekend shift) ? Typing speed 40-45 words per minute + 80%+ accuracy Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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0 - 1 years

1 - 3 Lacs

Warangal

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate, Customer Service. In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities: • Handle multiple chats at the same time (3+ Active Chats simultaneously) • Respond to the customer queries & issues in timely manner • Provide solution to the customer basis the available help articles and within the policies • Replicate customers issue and report necessary bugs/suggestions/ideas • Provide excellent services to the customers • Work closely with internal departments to provide the required information/support to the customer • Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment • Maintain a deep understanding of client process and policies • Upskill to enhance the knowledge time to time and offer support • Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business Qualifications we seek in you • Minimum qualifications o Graduation in any discipline (Pref B.Tech or any other tech/non-tech degree with computer course/certification/diploma) o Freshers are eligible o Must possess knowledge of Email Clients & Basics of Internet Technology (Websites, Domains, Hosting, Browsers, Security, etc.) o Relevant experience in Customer Support through Phone and good in basic technical skills & Sales techniques o Preferred pre-requisites: ? Effective probing skills and analyzing / understanding skills ? Analytical skills with customer centric approach ? Excellent proficiency with written English and with neutral English accent ? You should be able to work on a flexible schedule (including weekend shift) ? Typing speed 40-45 words per minute + 80%+ accuracy Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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0 - 2 years

1 - 3 Lacs

Gurgaon

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate, Insurance Claims Responsibilities: Responsible for performing backend claims support activities like Document Indexing, Claim Payments, setting up FNOLs & Schedule Independent Medical Examinations. • Accurately analyze invoices & make payments to Vendors & Insureds on a claim. • Accurately identify keywords on a claim related document & Index the documents to an appropriate claim • Accurately analyze & set up new assignments for Independent Medical Examinations • Ensure that assigned targets in accordance with SLA metrics are met • Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics • Provide accurate process reports on a timely basis Qualifications we seek in you Minimum Qualification • BBA/ BA (Any Non-Technical Graduate) Preferred Skill Set • Strong analytical, critical thinking, and investigative skills • General Insurance understanding • Good interpersonal skills • Proficiency with Microsoft Office, specifically Outlook E-mail, Excel Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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0 - 1 years

0 Lacs

Noida

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Position: Social Media cum Business Analyst Intern Internship Duration: Up to 6 Months Stipend: 10,000/month + Variable (Up to 10,000 monthly based on performance, paid upon successful completion) Interview Mode: Face-to-face only. Eligibility: Pursuing or completed B.Tech, MCA (2025 batch preferred), Marketing, Communications, or related fields. Must be available for the full internship duration. About the Role: This hybrid role combines Social Media (digital marketing) and Business Analyst, offering hands-on experience in managing social media campaigns while contributing to strategic business initiatives. Key Responsibilities: 1. Digital Marketing & Social Media: Content Creation & Management: Develop, design, and schedule posts, stories, reels, blogs, and infographics for Instagram, Facebook, LinkedIn, Twitter, YouTube, and Pinterest. Maintain brand consistency in voice and visual identity. Campaign Execution: Assist in running SEO, social media, content marketing, and paid ad campaigns. Monitor website traffic, lead generation, and campaign performance. Community Engagement: Respond to audience queries, build relationships, and identify growth opportunities. Analytics & Reporting: Track social media metrics (engagement, reach, conversions) using Meta Business Suite or native tools. Prepare weekly reports and suggest data-driven improvements. 2. Business Analyst: Requirement Analysis: Gather, analyze, and document business requirements. Create BRDs (Business Requirement Documents), FRDs (Functional Requirement Documents), and SRS (Software Requirements Specifications). Research & Strategy: Conduct market research and competitor analysis to derive actionable insights. Support initiatives to improve data reporting quality and business processes. Technical Collaboration: Collaborate with development/IT teams to translate business needs into technical requirements. Create wireframes, flowcharts, and UML diagrams to visualize workflows. Testing & Validation: Perform functionality checks and user acceptance testing (UAT) before product delivery. Cross-functional Coordination: Act as a liaison between teams to ensure seamless communication and project execution. Skills & Qualifications: Digital Marketing: Basic understanding of SEO, social media algorithms, and tools (Google Analytics, Meta Business Suite). Strong writing, visual storytelling, and design skills (Canva/Adobe Spark). Interest in AI tools (e.g., ChatGPT) for content generation. Business Analyst: Strong analytical, problem-solving, and documentation skills. Familiarity with BRD/FRD/SRS, wireframing, and use cases. Proficiency in Excel, MS Word, PowerPoint, and process modeling tools. General: Excellent communication and presentation skills. Ability to collaborate with cross-functional teams in a fast-paced environment. Eagerness to learn and adapt to emerging trends in both domains. Tools Proficiency: Social Media: Meta Business Suite, Buffer/Hootsuite, Canva. Business Analysis: Excel, UML/wireframing tools, project management software. What's in it for You? Dual exposure to Digital Marketing and Business Analyst. Mentorship from industry experts and a certificate of completion. Build a portfolio showcasing cross-functional projects. Pre-Placement Offer (PPO) : Opportunity for a full-time role based on performance.

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1 - 5 years

1 - 3 Lacs

Gurgaon

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Dear Candidate, Greetings From Teleperformance...!!! Hiring In Teleperformance... We have an exciting opportunity for you to join our team at Teleperformance, a leading BPO company. We are looking for enthusiastic and driven individuals to the roll of customer service and sales representative. Key Responsibilities: Handle customer queries and concerns through chat and email professionally and efficiently. Provide accurate and complete information in response to customer inquiries. Resolve issues within the defined service levels. Escalate unresolved issues to appropriate departments following the escalation process. Maintain records of interactions and ensure proper documentation. Meet daily/weekly/monthly performance targets. Requirements: Experience: Minimum 6 months of experience in a chat or email support role within a BPO industry. Education: Graduates or undergraduates can apply. Skills: Strong written communication skills. Ability to multitask and work under pressure. Problem-solving attitude with a customer-centric approach. Additional Details: Type: Full-Time Working Days: 6 days/week (Rotational Shift) Shifts: Rotational (including night shifts). Work Environment: Dynamic and fast-paced. Benefits: Competitive salary, and growth opportunities. How To Apply: If you are ready to take your career to the next level dynamic and rewarding environment, we'd love to hear from you. Please Send your resume with detailing your relevant experience to below mentioned details. HR - Priyanka Kashyap Contact - 8368659264 Regards, Talent Acquisition Team Teleperformance India

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0 - 5 years

2 - 3 Lacs

Noida

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Hi Jobseekers, Greetings from ShiningStarsITPL! We are hiring for Chat support Executive for Multinational BPO in Noida. Any Graduate who has excellent communication can easily apply. Location - Noida Process - Chat Process Profile - Customer Support Executive Working - 6 Days Salary - for freshers - 24.5 K ctc. For Exeperience - 29 k ctc. Roles and Responsibilities Provide exceptional customer support through chat process, email, and non-voice channels. Handle customer queries and concerns in a timely and professional manner. Resolve issues efficiently by troubleshooting and escalating when necessary. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex issues. Desired Candidate Profile 0-5 years of experience in BPO or call center environment. Excellent communication skills for effective interaction with customers over various channels (chat, email). Strong problem-solving skills for resolving customer complaints promptly. Ability to work on rotational shifts including weekends and holidays as per business requirements. If you are interested can easily apply on 8810930313 ( Anshika Srivastava) Thanks & Regards, Anshika Srivastava Sr. Executive ShiningStarsITPL.

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2 - 7 years

2 - 6 Lacs

Mumbai

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NR - Virtual Relationship Managers for contact centre. Role Details VRM is an initiative to managing unmapped portfolio of 75000 + relationships across 1200+ branches of IndusInd Bank. Each VRM will manage approx. 2000 - 2500 customers and will drive CASA balances, on board client on NBD platforms, facilitate transactions, cross-sell various products to existing customers, generate references for new to bank customers and increase wallet share from existing customers. Overall Job Description NR VRMs roles and responsibility include: Develop new and expand existing HNI customer relationships for CASA and assets Building effective relationship with clients to retain and developing sustainable relationship Identify client financial and other banking needs and cross sell the required products to ensure stickiness with bank Work closely with other departments to ensure that customer instructions are executed in timely and correct manner Improving customer experience by collating customer feedback identifying areas to improve such as operational, administrative processes and competitiveness of products and services Maintaining an awareness of relevant products and services available from group sources and elsewhere in order to provide the best solutions for clients Maintain complete relationship record for assigned client accounts The above guidelines are intended to describe the general nature and level of work expected. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills. Education and Work Experience Requirements: EDUCATION Graduate or PG, preferably in Finance / Marketing. WORK EXPERIENCE 2-3 years of experience in client servicing, portfolio management & relationship management. Other specific requirements Must be a people person and good in relationship management Must be able to meet strict deadlines and handle multiple stakeholders. Knowledge about retail banking, credit cards Desired Behavioural / Functional Traits Excellent communication and listening skill Confidence and presentation skill Understanding and interest in financial/ banking products and markets Ability to explain complex information clearly and simply Good sales and negotiation skill Interview Address IndusInd Bank Ltd, Solitaire Corporate Park, Guru Hargovindji Marg Building No. 8, 3rd floor, Andheri Kurla Road, Andheri (E), Mumbai - 400093 *Interviews to be conducted on Monday - Friday every week from 10am - 5pm.* Please send your CVs on the below mentioned mail id and attend the interview. [ Swain.Singh@indusind.com ]

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1 - 6 years

2 - 3 Lacs

Bengaluru

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We are looking Email & Chat Support Executive for international process. WFO Excellent Written Skills Req 6 Days working Rotational Shift Bangalore

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0 - 5 years

2 - 3 Lacs

Bengaluru

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Consultant needs to handle Queries, Requests & Complaints from customers provide excellent customer experience at every interaction & ensuring end to end resolution Salary upto 35k Work from home available if interested pls call Pallavi 9343632026

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0 - 1 years

1 - 1 Lacs

Navi Mumbai

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CCTV monitoring, prepare Excel sheet data, mailing, coordinate with team leader related work. Shift:- Rotational 7 to 3 day shift 3 to 11 evening Shift 11 to 7 night Shift Salary:- gross CTC 16800 In-hand 12500. Nearby:- Ghansoli station. Health insurance Annual bonus Provident fund

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1 - 4 years

3 - 4 Lacs

Hyderabad

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Greetings From Scorelabs Inc ! International Premium Chat Process Goo English Communication Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data Required Candidate profile Minimum Graduation Medical insurance for self and dependent 5 days working 2 days rotational offs Permanent night shifts/ Rotational shifts Call Hr Vandana - 8464822386

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2 - 4 years

3 - 3 Lacs

Pune

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- Plan and oversee plumbing & firefighting projects - Collaborate with clients to meet project goals - Conduct site inspections to monitor progress & resolve technical issues - Material management on site - Manpower management - Oversee billing Required Candidate profile - Any Graduate - Male candidate preferred - Previous working exp with Plumbing & FF projects - Exp with labor management

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1 - 6 years

2 - 4 Lacs

Delhi NCR, Bengaluru, Gurgaon

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The primary responsibilities for this role will include handling customer inquiries, resolving complaints, processing bookings, and maintaining high customer satisfaction levels. Co-ordination Fleet Management Required Candidate profile Previous exp in a Car Rentals reservation/ customer service role or Hotel ( Travel Desk) Excellent communication & comprehension skills Multitasker Flexible to work in shifts

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0 - 5 years

2 - 4 Lacs

Lucknow, Indore, Bengaluru

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- Customer Support Associate (CSA). - Have to resolute customers query over Call & Chat. - Good computer navigational skills. - 9 hour of the day, 8 hrs. work and 1 hour break - 5 days working and any 2-week offs. - Should be flexible in 24*7 shifts.

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0 - 1 years

1 - 3 Lacs

Mumbai

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Responsibilities: Handle inbound calls, address queries, & provide product/service information. Follow up on issues and escalate complex cases. Ensure high customer satisfaction & maintain service quality. Female required. Cafeteria Mobile bill reimbursements

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0 - 5 years

3 - 4 Lacs

Navi Mumbai, Mumbai, Thane

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Hiring for Below Role: Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 8080126356 Rutuja www.hyfly.in Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in

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0 - 5 years

1 - 4 Lacs

Navi Mumbai, Mumbai, Thane

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Graduate/Post Graduate (fresher or Exp)= may Apply Fluent Coms in English & hindi May apply Salary 14.5k for Fresher & upto 25k for Exp 9-6pm (sun+ alt Sat off Call 8169642494 Hritika email- hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Handling Inbound calls Making Outbound calls to allotted privilege customers Resolving Customers query for their Saving account, Demat Account etc Proactive Updates to customers on their investment Perks and benefits Medical Allowance + Daily Allowance

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0 - 5 years

3 - 4 Lacs

Navi Mumbai, Mumbai, Thane

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Hiring for Below Role Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 9773553319 Simran hyflyhr9@gmail.com www.hyfly.in Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in

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0 - 5 years

2 - 4 Lacs

Gurgaon, Jaipur, Kolkata

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- Customer Support Associate (CSA). - Have to resolute customers query over Call & Chat. - Good computer navigational skills. - 9 hour of the day, 8 hrs. work and 1 hour break - 5 days working and any 2-week offs. - Should be flexible in 24*7 shifts. Required Candidate profile - Fresher can apply. - Graduate / Undergraduate. Please visit the following link to submit your job application. Applications will only be processed through this link: https://bit.ly/2244667

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0 - 4 years

1 - 3 Lacs

Bengaluru, Gurgaon, Noida

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Chat Support Executive/ voice / nonvoice process Looking out for Immediate joining candidates with Excellent Communications Qualification - 12th Work from office only Salary- 15k to 30k Day Shift / Rotational Shift Call and WhatsApp Nisha 9343557750 Required Candidate profile Fresher Can apply 8827676771 7617358770

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0 - 5 years

2 - 4 Lacs

Chennai, Bengaluru, Visakhapatnam

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Non-Voice Process Executive - Chat Support / Sal up to 30K take Home. Excellent English Salary- up to 30k Rotational Shift Apart from this we Have Opening for Fresher & Exp. And Grad. / UG Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us.

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0 - 5 years

2 - 4 Lacs

Bengaluru, Coimbatore, Hyderabad

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Non-Voice Process Executive - Chat Support / Sal up to 30K take Home. Excellent English Salary- up to 30k Rotational Shift Apart from this we Have Opening for Fresher & Exp. And Grad. / UG Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us.

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