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0 - 5 years

3 - 5 Lacs

Delhi NCR, Delhi, Gurgaon

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Hiring: Blended Process Associate (Voice & Non-Voice) Role & Responsibilities: Customer Support (Chat & Email): Handle customer inquiries via chat and email, ensuring timely and accurate responses. Inbound & Outbound Calls: Assist customers with queries, resolve issues, and provide product/service information via phone calls. Issue Resolution: Identify and troubleshoot customer problems, escalating complex issues when necessary. Data Entry & Documentation: Maintain accurate records of customer interactions and update internal systems. Multi-tasking: Efficiently handle chat, emails, and calls simultaneously while maintaining service quality. Upselling & Cross-Selling (if applicable): Suggest relevant products/services to enhance customer experience. Preferred Candidate Profile: Excellent English communication skills both written and verbal. Typing speed of 30 WPM with high accuracy. Immediate joiners preferred. Flexible to relocate if required. Open to work in a 24/7 rotational shift (including weekends & holidays). Ability to handle voice and non-voice interactions efficiently. Strong problem-solving and multitasking skills. Basic computer knowledge for managing CRM tools and databases. Perks & Benefits: 5-day work week Work-life balance ensured. Cab facilities – Safe & hassle-free commute. Attendance bonus – Get rewarded for consistency. Complexity allowance – Extra pay for handling difficult queries. Performance-based incentives – Boost your earnings with good performance. Career growth opportunities – Fast-track promotions & skill development programs. Interested? Apply Now! Send your CV to: HR Astha – 7827520396 HR Khushi – 8532070200 HR Shivani – 7832831126

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1 - 6 years

1 - 4 Lacs

Gurgaon

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BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

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0 - 5 years

1 - 3 Lacs

Gurgaon

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Hiring for International Chat process 24K Grad/UG/BE/B.Tech with 1 year Experience in Any Domain Can apply 24K UG/BE/B.Tech with 6 Months Exp. Internationl Bpo Must - 20k Grad Fresher 20K Call @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1 - 3 years

1 - 3 Lacs

Gurgaon

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Hiring For Non Voice Bengali Process - 3.50 LPA - Gurugram Graduates/UG /B.E/ B.Tech . with 1 yr exp in Customer Service - 3.50 LPA 5 Days Working Cabs Available 24/7Shift Pls Call- Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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0 - 5 years

1 - 3 Lacs

Gurgaon

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BPO Hiring For Content Moderation Non Voice Nepali Process - 3.30 LPA - Gurugram UG/Grad./B.E/B.tech/ Freshers / Experience All Can Apply . 5 Days Cabs available 24/7 Shifts Pls Call- Dipankar@9650094552 Email CV@ jobsatsmartsource@gmail.com

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0 - 5 years

0 - 2 Lacs

Gurgaon

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BPO -Hiring For Non Voice - Email and Chat Process -2.64 LPA -GGN Only Graduates Can Apply. NO BE / B.TECH / Undergrad. 24/7 Shifts 5 days Cabs Call - Dipankar @ 9650094552 Email CV @ jobsatsmartsource@gmail.com Only Work From Office Available

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0 - 5 years

2 - 3 Lacs

Bengaluru, Bangalore Rural, Ramanagara

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Amazon Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Blended Process) Process:- Voice Process / Chat Process (Blended Process) Note:- Work From Office. Salary :- 2.50 Lack CTC to 3.50 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat/ Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

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0 - 5 years

2 - 3 Lacs

Navi Mumbai, Thane, Kalyan/Dombivli

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Zomato Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Blended Process) Process:- Voice Process / Chat Process (Blended Process) Note:- Work From Office. Salary :- 2 Lack CTC to 3.50 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat/ Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

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0 - 3 years

1 - 3 Lacs

Bengaluru, Kolkata, Mumbai (All Areas)

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International Chat Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Chat Process) Process:- Voice Process / Chat Process (Chat Process) Note:- Work From Office. Salary :- 1.80 Lack CTC to 3 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Chat process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data. Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service . Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

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0 - 5 years

2 - 3 Lacs

Bengaluru, Bangalore Rural, Ramanagara

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Flipkart Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Blended Process) Process:- Voice Process / Chat Process (Blended Process) Note:- Work From Office. Salary :- 2.50 Lack CTC to 3.50 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat/ Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

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0 - 5 years

2 - 3 Lacs

Delhi NCR, Gurgaon

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BPO -Hiring For Email and Chat Process -3 LPA -GGN Only Graduates Can Apply. NO BE / B.TECH / Undergrad. 24/7 Shifts 5 days working Cabs Call - Himanshu@9289877542

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0 - 5 years

1 - 5 Lacs

Delhi, Gurgaon, Noida

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Hiring: BPO (Voice/Chat/Blended) Excellent Communication (Written and Verbal) in English Freshers/Experienced (min 1 year in customer service) Grads/UG Rotational/Night Shifts 5 days working with 2 rotational off Cabs/Travel Allowance + Incentives Required Candidate profile CALL OR DROP RESUME ON THE GIVEN NUMBER ON WHATSAPP. Tanya: 8172942856 Namita: 9319045119 Ishu: 9608773286

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0 - 5 years

2 - 3 Lacs

Delhi NCR, Gurgaon

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Hiring for undergrad fresher for e-commerce chat process Responsible for solving queries of the US customers over chats. International chat support rotational shifts and off 5 days working salary 19k-21k in hand apply Required Candidate profile # Undergrad/ Graduates Fresher's all can apply. # 3 Round Interview # Virtual / Walk-in Interview # freshers/ Experience # Good spoken and written communication required Perks and benefits Both side cabs medical benefits incentives

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1 - 6 years

2 - 6 Lacs

Mumbai

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Job Purpose Respond to customer first contact resolution mails received at designated liability ID as per agreed business TAT Responsible to identify NFTR cases and follow up with the concern business unit for adequate resolution To ensure adherence to all laid down process while responding to customer mails Responsible to provide complete and accurate resolution to customers, to achieve the overall objective of Customer satisfaction. To identify & review request received from customer for charges waiver and raise request in Branch Waiver system as per EMT grid. Job Responsibilities(JR) : 6 8 Areas Actionable (4-6) Customer Focusedaccurate resolution on assigned emails To identify NFTR cases and follow up with the concern business unit for adequate resolution Respond to all queries raised by the customer with customer satisfaction as the prime focus To refer cases to the floor manager Unit manager wherever customer request is getting declined. To check for opportunities to fulfill customer requirement. To ensure adherence to audit compliance as well as quality norms defined by business. Maintain 100% system adherence and accuracy To capture all customer interactions in the system with complete information to ensure details are available for any future reference. Waivers to be provided correctly, considering the customer profile, payment history etc. All commitments made to customers to be honoured and should avoid manual errors which will impact service delivery to customer. Timely resolution all customer E-mails Respond to customer queries on the same day when mail is allocated. To ensure none of the assigned mails are left without the required action. To aim at first time resolution and to send holding responses only when details resolution are awaited. In case an interim response is being sent to the customer, daily review of these cases is to be done and provide resolution to customers within the agreed timelines To ensure adherence on TAT as per benchmark, for all queries received through email Educational Qualifications(examples listed below) Key Skills (examples listed below) Graduation: Banks Product Knowledge Good communication & written skills Sales and Influencing Skills Interpersonal skills Positive attitude Experience Required(examples listed below) 3+ years of experience. Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties)(examples listed below) Head EMT All unit managers team leaders. CPU Direct Banking Branches

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4 - 8 years

5 - 10 Lacs

Noida

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Hands-on experience with tools like CleverTap, MoEngage, WebEngage, or similar app/web analytics, retention, and engagement platforms. Proficient in using campaign channels, including: Push Notifications SMS Email In-app/Web pop-ups WhatsApp and similar platforms Strong understanding of the Acquisition, Engagement, Retention, and Renewals funnel. Excellent analytical skills for data-driven decision-making. Proficient in creating impactful PowerPoint presentations. Have prior experience of working on user retention.

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1 - 4 years

1 - 2 Lacs

Gautam Buddha Nagar, Noida

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we are looking for good candidates for the computer operators job at our export house/office. you should be graduate with sound knowledge of computer operation, MS office and advance excel with good command over English. Must have basic knowledge of digital marketing and related areas with strong coordination and follow up skills Salary shall be commensurate with your experience and skills. freshers shall be preferred. please ignore if have already been interviewed by us before in last one year.

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3 - 5 years

0 - 3 Lacs

Coimbatore

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Dear, Greetings from Naukri.com!! Your profile is suitable for an opening with our client GEP Worldwide for Senior Customer Support profile. Overview: GEP delivers AI-powered procurement and supply chain solutions that help global enterprises become more agile and resilient, operate more efficiently and effectively, gain competitive advantage, boost profitability and increase shareholder value. Fresh thinking, innovative products, unrivaled domain expertise, smart, passionate people this is how GEP SOFTWARE, GEP STRATEGY and GEP MANAGED SERVICES together deliver procurement and supply chain solutions of unprecedented scale, power and effectiveness. Our customers are the worlds best companies, including more than 550 Fortune 500 and Global 2000 industry leaders who rely on GEP to meet ambitious strategic, financial and operational goals. Website Link: http://www.gep.com Organization: GEP Worldwide Profile: Senior Customer Support Experience: 3+ Year Job Location: Coimbatore Skillset: Relevant Experience call center, customer support, or help desk role, Voice process, Media Please Note: If the above does not match your profile, kindly ignore the mail.

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0 - 5 years

2 - 4 Lacs

Chennai, Lucknow, Indore

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- Customer Support Associate (CSA). - Have to resolute customers query over Call & Chat. - Good computer navigational skills. - 9 hour of the day, 8 hrs. work and 1 hour break - 5 days working and any 2-week offs. - Should be flexible in 24*7 shifts. Required Candidate profile - Fresher can apply. - Graduate / Undergraduate. - Immediate Joiner

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0 - 5 years

1 - 3 Lacs

Kanpur

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Responsibilities: * Manage email campaigns from creation to delivery. * Qualify leads through targeted email marketing. * Build and maintain databases for mass mailing. * Generate leads through online lead gen strategies. Work from home

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2 - 3 years

4 - 4 Lacs

Chennai, Pune, Delhi NCR

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A Front Office Duty Manager ensures smooth front desk operations during their shift, providing excellent guest service, managing staff, handling inquiries, and addressing issues, all while maintaining a welcoming behavior.

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0 - 5 years

0 - 3 Lacs

Mumbai, Thane

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- Customer Support Associate - Have to resolute customers query over Call & Chat. - Good computer navigational skills. - 9 hour of the day, 8 hrs. work and 1 hour break - 5 days working and any 2-week offs. - Should be flexible in 24*7 shifts Required Candidate profile Fresher can apply. - Graduate / Undergraduate. - Should have good communication skills. - Immediate Joiner -0-4 years of experience in BPO/Call Centre environment handling international voice process. Perks and benefits One way cab facility. 5 days working and 2 offs

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0 - 5 years

3 - 3 Lacs

Mumbai, Thane, Kalyan/Dombivli

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Hiring for Below Role: Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 9773553319 / 7738521154 / 8080126356 /8169642494 Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in

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1 - 5 years

2 - 3 Lacs

Bengaluru

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Accounting Invoicing Business Co-ordination & Correspondence Documentation & Statutory work Required Candidate profile Proficiency in Tally.ERP9/Tally Prime, MS Excel and Other Microsoft Office Tools. Good Knowledge of Banking, Finance, Accounting. Must know English, Hindi. Kannada and or Knowledge of Tamil/Telugu/Malayalam will be preferred. Strong Communication Skills

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1 - 6 years

0 - 1 Lacs

Kolkata

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Responsibilities: Manage incoming calls, emails & SMS from clients Maintain customer database & records Provide product knowledge & solutions Meet sales targets through effective communication

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0 - 5 years

0 - 3 Lacs

Mumbai, Thane, Mumbai (All Areas)

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- Customer Support Associate - Have to resolve customers query over Call & Chat. - Good computer navigational skills. - 9 hour of the day, 8 hrs. work and 1 hour break - 5 days working and any 2-week offs. - US shifts or night shifts Required Candidate profile Fresher can apply. - Graduate / Undergraduate. - Should have good communication skills. - Immediate Joiner -International BPO Experience can apply

Posted 3 months ago

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