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3.0 - 7.0 years

0 Lacs

haryana

On-site

As an IT Customer Service Analyst at Accenture, you will be aligned with the Customer Support vertical to manage and resolve customer queries, handle escalations and complaints, and provide optimal resolutions. Your responsibilities will include closing faults and complaints within SLAs. A strong proficiency in email and chat processes, along with good typing skills, is preferred for this role. You will be accountable for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests within the defined scope of support. Your role will involve managing unplanned interruptions to restore normal service operations swiftly for non-voice interactions such as email, web, and chat. To excel in this position, you are expected to adhere to the Accenture Code of Business Ethics, establish robust client relationships, handle disputes effectively, meet deadlines consistently, collaborate well within a team, showcase adaptability and flexibility, and prioritize customer service. Fluency in English is a prerequisite for this role. Your primary tasks will revolve around analyzing and resolving lower-complexity problems, engaging with peers within the organization for updates before reporting to supervisors, and potentially having limited exposure to clients or Accenture management. You will receive moderate-level guidance for daily tasks and detailed instructions for new assignments. The decisions you make will directly impact your work and may influence the work of your colleagues. As an individual contributor within a team, you will have a defined scope of work. Please be aware that this role may involve working in rotational shifts. Accenture is a global professional services company renowned for its expertise in digital, cloud, and security solutions. With a workforce of 699,000 individuals serving clients in over 120 countries, Accenture leverages technology and human ingenuity to drive value and shared success for clients, employees, shareholders, partners, and communities. You can learn more about us at www.accenture.com.,

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0.0 - 5.0 years

2 - 4 Lacs

Pimpri-Chinchwad, Pune, Solapur

Hybrid

Urgent Hiring For Data Entry Operator Basic Typing Speed, Basic Computer Knowledge Fresher And Experience Both Can Apply No Target Work

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2.0 - 5.0 years

1 - 4 Lacs

Vadodara

Work from Office

Resource Engimech (India) Pvt. Ltd is looking for Office Assistant (2 Posts, Female/Male) to join our dynamic team and embark on a rewarding career journeyAn Office Assistant is a support role responsible for providing administrative and clerical services to an organization. The following is a list of common responsibilities for an Office Assistant:1.Answering and directing incoming phone calls, responding to emails and greeting visitors2.Performing data entry and record keeping tasks3.Filing and organizing paperwork and documents4.Scheduling appointments, meetings and travel arrangements5.Performing basic bookkeeping and financial tasks6.Assisting with preparing reports, presentations and correspondence7.Maintaining office supplies and equipment8.Performing ad-hoc administrative tasks as requiredThe ideal candidate for this position should have strong organizational and communication skills, be proficient in Microsoft Office and be able to work well in a fast-paced environment.

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0.0 - 2.0 years

1 - 4 Lacs

Lucknow

Work from Office

Intellicube Technology is looking for Data Entry Operator to join our dynamic team and embark on a rewarding career journey Proven data entry work experience, as a Data Entry Operator or Office Clerk Experience with MS Office and data programs Familiarity with administrative duties Experience using office equipment, like fax machine and scanner Typing speed and accuracy Excellent knowledge of correct spelling, grammar and punctuation Attention to detail Organizational skills, with an ability to stay focused on assigned task

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0.0 - 2.0 years

1 - 2 Lacs

Nagercoil, Chengalpattu, Nagari

Work from Office

Supporting business development to CEO, Engineering documentation preparation, Presentations, HR & Admin supervision during absent of CEO. Maintaining confidentiality of the business and candidate details. Job location in Chennai only. Perks and benefits Risk insureance & bonus based on the performance

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0.0 - 3.0 years

2 - 2 Lacs

Pune

Work from Office

- Reconciliation of TDS, Sales/Purchase, TCS, GST, Bank and PF/ESI. - Follow-up calls for payment. - Inventory management and purchase material verification. - Handling invoices for purchase and sales transactions. - Email handling and communication.

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

You will play a key role in delivering an exceptional level of service to customers as a Sales Coordinator. Your responsibilities will include serving as a sales specialist, focusing on building relationships, managing accounts, and coordinating events. To excel in this role, you should have a minimum of 2 years of experience in hotel operations within a luxury international brand hotel. A solid grasp of selling techniques and banquet knowledge is essential. Proficiency in computer skills, particularly in MS Office, email, and systems like Fidelio, Delphi, or RESERVE, will be advantageous.,

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0.0 - 4.0 years

0 Lacs

gandhinagar, gujarat

On-site

You will be responsible for providing support to the Board of Directors and managing front desk responsibilities. Your role will involve assisting with meeting coordination, scheduling, and follow-ups. You will be required to prepare, manage, and archive official documents, reports, and meeting minutes while maintaining confidentiality and handling sensitive information professionally. Additionally, you will serve as the first point of contact at the front desk for visitors and calls, and coordinate internal and external communications to ensure smooth operations. To excel in this role, you should possess excellent communication skills, strong documentation abilities, and a disciplined work approach. The ideal candidate will have a professional demeanor and maintain a welcoming reception environment. As a Personal Assistant to Directors, you must be a graduate with basic computer knowledge, including proficiency in MS Office applications and email. Strong documentation, communication, and organizational skills are essential for this position. You should be at least 30 years old and can be of any gender. Your salary will be 30,000 per month with additional benefits such as bonuses, leave encashment, and coverage under PF, ESIC, and Professional Tax (PT) as per norms. Health insurance, leave encashment, and Provident Fund benefits are also included in this full-time position. The job requires you to work in person at the specified location. If you meet the required criteria and possess the necessary skills, we encourage you to apply for this opportunity to support the Board of Directors and contribute to the efficient functioning of the organization.,

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2.0 - 6.0 years

0 Lacs

rajkot, gujarat

On-site

As a Customer Support Executive, you will play a crucial role in coordinating with internal team members to ensure the smooth execution of digital marketing tasks and campaigns. Your responsibilities will include overseeing the team's work, collaborating with influencers for campaign outreach, and monitoring the performance of digital marketing campaigns across various platforms. You will be required to review the team's outputs for quality, provide necessary support and guidance, and ensure that marketing materials are cohesive by coordinating with content creators and designers. Utilizing analytics tools to evaluate campaign performance, proposing improvements, and staying updated with the latest trends in digital marketing will be essential aspects of your role. The ideal candidate for this position should have a minimum of 2-3 years of experience in a similar role, proficiency in managing and coordinating multiple team members effectively, and expertise in web content creation and social audience development. Additionally, you should possess strong leadership qualities, exceptional communication and persuasion skills, and a solid understanding of best practices in search, social media, and email marketing. If you are passionate about digital marketing, possess excellent communication skills, and have a knack for team management and project coordination, we encourage you to apply for this position. Your skills in customer support, email marketing, leadership, and utilizing analytics tools will be valuable assets in this role.,

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0.0 - 4.0 years

0 Lacs

lucknow, uttar pradesh

On-site

As a part of this role, you will be responsible for tele-calling, sales, and operations tasks. Your proficiency in MS Office, strong communication skills in English, familiarity with the internet, and email management will be key in carrying out these responsibilities effectively. Additionally, you will engage in front desk activities, showcasing excellent interpersonal skills along with exceptional written and verbal communication abilities. Being proactive and self-motivated are essential qualities that will contribute to your success in the sales and operations aspect of the job. The ideal candidate for this position should possess at least a graduate degree or post-graduate qualification, including an MBA or specialization in a relevant field.,

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Events Sales Manager is responsible to act as a sales specialist and be responsible to assist the Events / Catering and related revenue is maximised in the most profitable way in line with the agreed targets. Minimum 2 years work experience as Sales Executive in a luxury international brand hotel is required. A good understanding of selling techniques and banquet knowledge is essential. Computer skills in MS Office, email, Fidelio/Delphi/RESERVE will be an asset.,

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1.0 - 4.0 years

3 - 4 Lacs

Hyderabad, Bengaluru

Work from Office

Greetings From Scorelabs Inc ! International Premium Chat Process Goo English Communication Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data Sales (Upselling & cross-selling) Required Candidate profile Minimum Graduation 2 way free cabs Person Should have a minimum 1 year of Exp In International chat 5 days working Permanent night shifts/ Rotational shifts Call Hr Suvarna - 9502739374

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1.0 - 5.0 years

1 - 1 Lacs

Siliguri

Work from Office

Responsibilities: * Develop sales strategies for assigned area * Manage computer systems for data analysis * Build strong customer relationships through email communication Annual bonus

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1.0 - 6.0 years

2 - 3 Lacs

Mumbai, Mumbai Suburban

Work from Office

Customer Support (Email) * Min 1 year of experience in email in BFSI Industry Or * Min 2 years in BPO Industry * Graduate Salary - 23K TO 27K Immediate joining BGV - Education and experience documents are mandatory HR yojita

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1.0 - 6.0 years

3 - 3 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Work from Office

Urgent Hiring For "Email Support Executive" Experience - Minimum 1 year of Email Shift- Day shift Immediate joiners preferred Package - 3 LPA - 3.5 LPA HR Krapanshi 9111762733 Required Candidate profile Graduation is mandatory Good communication is required 1 year experience is mandatory in banking or BPO Email drafting experience is compulsory

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0.0 - 3.0 years

0 - 3 Lacs

Gurugram

Remote

Job description Dear Candidate, Greetings from Teleperformance...!!!We Have an exciting opportunity for you to join our team at Teleperformance, a leading BPO company. We are looking for enthusiastic and driven individuals to the roll of customer service. Role & responsibilities - Handle inbound customer chats/calls efficiently. Adapt to a 24/7 work environment and be flexible with rotational shifts. Preferred candidate profile - Graduate and Undergraduate both can apply Fluent English Communication Prior experience in customer service (preferred, but not mandatory). CTC - 20k CTC Per Month System Requirements- System: Core i3 windows 10 or above, 8GB RAM Camera: Mandatory Internet Speed: Minimum 20 Mbps Headset: USB headset UPS/Power backup: Mandatory Regards, Sakshi Interested candidates please drop in their cv's to sakshi.sharma11@teleperformancedibs.com

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0.0 - 3.0 years

1 - 2 Lacs

Gurugram

Work from Office

Qualification: Graduate in any field Key Skills: Excellent communication, negotiation, and interpersonal skills Responsibilities: Identify and approach potential property buyers Provide clients with property details and conduct site visits Maintain strong relationships with customers for repeat business and referrals Meet and exceed monthly sales targets Stay updated with market trends and competitors Preferred: Knowledge of Gurgaons real estate market and experience with CRM tools

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0.0 - 2.0 years

12 - 17 Lacs

Bengaluru

Work from Office

Performance Marketing Manager Responsibilities Include: Planning digital marketing campaigns, including web, SEO/SEM, email, social media, SMS marketing, Whatsapp marketing and display advertising Maintaining clients social media presence across all digital channels for lead generation Measuring and reporting on the performance of all digital marketing campaigns Job Brief If you live and breathe digital marketing, we want to talk to you. We are looking for a Performance Marketing Manager to develop, implement, track and optimize our digital marketing campaigns across all digital channels. You should have a strong grasp of current marketing tools and strategies and be able to lead integrated digital marketing campaigns from concept to execution. Performance marketing managers will work in launching campaigns on time and on budget. Responsibilities Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media, SMS, Whatsapp and display advertising campaigns Design, build and maintain our social media presence Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) Identify trends and insights, and optimize spend and performance based on the insights Brainstorm new and creative growth strategies Plan, execute, and measure experiments and conversion tests Collaborate with internal teams to create landing pages and optimize user experience Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Instrument conversion points and optimize user funnels Collaborate with agencies and other vendor partners Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate Requirements and Skills Any graduate or master degree in marketing or a related field. Preference would be given to candidates from BE/BCA/MCA background Proven working experience in digital marketing Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate Experience in optimizing landing pages and user funnels Experience with A/B and multivariate experiments Solid knowledge of website analytics tools Working knowledge of ad serving tools Experience in setting up and optimizing Google Adwords campaigns Working knowledge of HTML, CSS, and JavaScript development and constraints Strong analytical skills and data-driven thinking Up-to-date with the latest trends and best practices in online marketing and measurement

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1.0 - 2.0 years

8 - 11 Lacs

Bengaluru

Work from Office

A digital marketing Executive is responsible for looking into the online marketing strategies for the organization. You should plan and execute marketing campaigns, and maintain and supply content for the organizations website. Develop and manage digital marketing campaigns. Manage organizations website. You should have a strong grasp of current marketing tools and strategies and be able to lead integrated digital marketing campaigns from concept to execution. Digital marketing Executive will work with the marketing team and vendors to launch campaigns on time and on budget. If you live and breathe digital marketing, we want to talk to you. We are looking for a Digital Marketing Executives to develop, implement, track and optimize our digital marketing campaigns across all digital channels. Responsibilities Planning digital marketing campaigns, including web, SEO/SEM, email, SMS, social media and display advertising Maintaining our social media presence across all digital channels Measuring and reporting on the performance of all digital marketing campaigns Design, build and maintain our social media presence Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) Identify trends and insights, and optimize spend and performance based on the insights Brainstorm new and creative growth strategies Plan, execute, and measure experiments and conversion tests Collaborate with internal teams to create landing pages and optimize user experience Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Instrument conversion points and optimize user funnels Collaborate with agencies and other vendor partners Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate Requirements BS/MS/BTech (Computer Science)/ degree in marketing or a related field Proven working experience in digital marketing Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns/ SMS Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate Experience in optimizing landing pages and user funnels Experience with A/B and multivariate experiments Solid knowledge of website analytics tools (e.g., Google Analytics, WebTrends) Experience in setting up and optimizing Google Adwords campaigns Working knowledge of HTML, CSS, and JavaScript development and constraints Strong analytical skills and data-driven thinking Up-to-date with the latest trends and best practices in online marketing and measurement

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1.0 - 6.0 years

2 - 3 Lacs

Mumbai, Mumbai Suburban

Work from Office

Customer Support (Email) * Min 1 year of experience in email in BFSI Industry Or * Min 2 years in BPO Industry * Graduate Salary - 23K TO 27K Immediate joining BGV - Education and experience documents are mandatory HR Arti 9522754537

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0.0 - 1.0 years

1 - 4 Lacs

Mumbai

Work from Office

Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports. Respond to inquiries and resolve problems in an effective manner. Ensure all guests receive a swift, smooth, professional and friendly check in and check out Ensure quality in all aspects of the job. Maintain record of all banquet and any other functions in the hotel. Liaise with other departments for the resolution of day-to-day administrative and operational issues. Adhere to the Procedures Standards Manual. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Performing other administrative tasks, if required. Check guests in and out of their rooms.

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1.0 - 2.0 years

1 - 2 Lacs

Bengaluru

Work from Office

Responsible for delivery of services with the satisfaction of customer and client Key Responsibilities To report for duties well-groomed and in proper uniform (Haircut, Nails, Uniform, Shoes, Pad, pencil etc) Attend briefing before start of shift and debriefing at the end of shift Check the menu and note special instructions from the supervisor at the beginning of the day To do all MIS end place correctly before the service time to ensure agreed standards of service Provide food and beverage services in a proper manner Speak in a empathetic tone and communicate all information to his supervisor Keep track of all food services made during his shift by maintaining proper service delivery and clearance records at the site Maintain a clean and neat work environment Take proper handover at beginning of shift and give correct handover before leaving (including service and clearance cards) Ensure proper mis-end-place, and see that clean, dry and proper equipment is used as per the SOP laid down Any other duty as instructed by his immediate Supervisor/Manager from time to time Key Competencies: Previous food handling experience in a corporate environment Excellent grooming and personal presentation Good communicator, friendly and receptive to clients needs Customer service orientation Punctuality and accurate time keeping Ability to work unsupervised and show initiative Ability to work as part of a team

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1.0 - 2.0 years

1 - 2 Lacs

Sonipat

Work from Office

Responsible for delivery of services with the satisfaction of customer and client Key Responsibilities To report for duties well-groomed and in proper uniform (Haircut, Nails, Uniform, Shoes, Pad, pencil etc) Attend briefing before start of shift and debriefing at the end of shift Check the menu and note special instructions from the supervisor at the beginning of the day To do all MIS end place correctly before the service time to ensure agreed standards of service Provide food and beverage services in a proper manner Speak in a empathetic tone and communicate all information to his supervisor Keep track of all food services made during his shift by maintaining proper service delivery and clearance records at the site Maintain a clean and neat work environment Take proper handover at beginning of shift and give correct handover before leaving (including service and clearance cards) Ensure proper mis-end-place, and see that clean, dry and proper equipment is used as per the SOP laid down Any other duty as instructed by his immediate Supervisor/Manager from time to time Key Competencies: Previous food handling experience in a corporate environment Excellent grooming and personal presentation Good communicator, friendly and receptive to clients needs Customer service orientation Punctuality and accurate time keeping Ability to work unsupervised and show initiative Ability to work as part of a team

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1.0 - 2.0 years

1 - 2 Lacs

Hyderabad

Work from Office

Responsible for delivery of services with the satisfaction of customer and client Key Responsibilities To report for duties well-groomed and in proper uniform (Haircut, Nails, Uniform, Shoes, Pad, pencil etc) Attend briefing before start of shift and debriefing at the end of shift Check the menu and note special instructions from the supervisor at the beginning of the day To do all MIS end place correctly before the service time to ensure agreed standards of service Provide food and beverage services in a proper manner Speak in a empathetic tone and communicate all information to his supervisor Keep track of all food services made during his shift by maintaining proper service delivery and clearance records at the site Maintain a clean and neat work environment Take proper handover at beginning of shift and give correct handover before leaving (including service and clearance cards) Ensure proper mis-end-place, and see that clean, dry and proper equipment is used as per the SOP laid down Any other duty as instructed by his immediate Supervisor/Manager from time to time Key Competencies: Previous food handling experience in a corporate environment Excellent grooming and personal presentation Good communicator, friendly and receptive to clients needs Customer service orientation Punctuality and accurate time keeping Ability to work unsupervised and show initiative Ability to work as part of a team

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0.0 - 1.0 years

3 - 3 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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