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0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Hey Guys R U looking for a job in call centre @ Chandigarh / Mohali ? We R Here To Help U find it Call Us / Whats App today @ 9779924404 for interview Awesome Opportunity For Work in Lively Inbound BPO Call Centre For Voice / E Mail /Chat Process Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts No Experience Required. Entry level. Now hiring. Perks and benefits Salary Best In Industry.
Posted 1 month ago
1.0 - 5.0 years
2 - 3 Lacs
Chandigarh, India
On-site
Work From Office Only for Chandigarh & Mohali Location PLZ CALL SOURABH @ 9779924404 Hey Job Seekers !!! We would like to invite you for the Premium Payment Bank Inbound Process Interview Freshers & those who are already working looking for Job Change & Better Salary shouldcontactusimmediately Our client has a large Contact Centre in Tri-City Chandigarh with Capacity of 3000+ Seats This role is an inbound call centre in a friendly team for a full-time role with full on the job training. They are looking for an excellent customer service representative to join their team. You would be providing support and advice to the Premium Customers of Leading Payment Bank with friendly and efficient customer service. Main duties include: Answering inbound calls Providing detailed answers, support, and assistance Managing and resolving issues Data entry in CRM The perfect person for this job will: Have Good Communication Skills to apply as Fresher Have 1+ years of previous call centre experience to apply as Sr. CSR Have a great phone manner Be patient and willing to learn Have good technical skills in MS Office If you think you're the best person for this job Call Us Now Note :- We don't charge any kind of Consultancy Fee or Registration amount for our services Best Regards, Sourabh Bakshi Connecting The Dots +91 9779924404
Posted 1 month ago
0.0 - 5.0 years
2 - 5 Lacs
Gurgaon/Gurugram, Delhi / NCR
Work from Office
Hiring for Chat Process for freshers for Gurgaon Grad/BTECH/UG 24*7 Shift 5 days Salary Fresher (15k-20k)(27k-38k) inhand+Incentives+ transport +PF Excellent written skills required Location-GURGAON CABS AVAILABLE CALL Or Whtsapp Yamini-89202 85304 Required Candidate profile Hiring for International Non Voice Processes in Multiple MNC's,freshers and experienced can apply
Posted 1 month ago
1.0 - 6.0 years
2 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for a international Chat and email process Only graduate Minimum 01 year of Any Customer service experience required with good communication skills Either voice or chat experience for Faster reply WHATSAPP CV to 7982739499
Posted 1 month ago
0.0 - 5.0 years
2 - 6 Lacs
Kolkata, Chandigarh, Indore
Hybrid
HSC Pass & Freshers Welcome Good English Required Handle Customer Queries via Chat & Calls Comfortable Work-from-Home Setup Start Your Career | Apply Now! Required Candidate profile Strong communication and interpersonal skills. Basic computer proficiency. Ability to handle customer concerns with patience and professionalism.
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Hyderabad
Work from Office
We have a walk in Drive at office on every Tuesday and Friday Please mention Bhavani HR on your resume and come for interview CTC - as per industry standards Shifts - Australian, UK and US Process - International Voice Sales Working Model - Work from Office Incentives upon reaching targets Food facility is given Two way Cab within transport limits At Regalix, now A Market star Company, you will have the opportunity to work in a dynamic environment that thrives on collaboration, embraces cutting-edge technologies, and delivers impactful solutions to our clients. With a shared commitment to excellence, innovation, and client success, we are setting new benchmarks in the market. By leveraging Regalix's deep understanding of digital marketing strategies and Marketstar's proven track record in driving sales and customer engagement, we have forged a unique synergy that propels us to the forefront of our field. Together, we will shape the future of our industry and achieve new heights of success. Account Strategist Experience: 0 to 5 years Location: Hyderabad Salary: Based on Industry Standards Key Responsibilities & What will you need to succeed in this role? Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals. Build rapport with the customer and maintain rational/neutral communication. Handle objections and continue the conversation to a productive outcome. Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. Develop and maintain subject matter expertise on client's marketing solution offerings. Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. Provide updates to the management team on your pipeline and sales forecast objectives and key results. Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. International Voice LOB Experience including using of Dialers for OB Calls. Exceptional written & verbal communication skills. Agility. Ability to multitask & Collaborate. Customer centricity. Objection Handling. Stakeholder Management. Qualifications: 1-5 years of overall relevant experience (Sales process experience Mandate). Graduate in any field. Sales knowledge on social media platform. Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). Candidates should be flexible with rostered day offs and working in shifts. Salesforce software working knowledge is good to have. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to people.success@marketstar.com immediately
Posted 1 month ago
1.0 - 4.0 years
2 - 6 Lacs
Kolkata
Work from Office
Job Title: International Voice Process Travel & Insurance Location: Kolkata (Work from Office) Experience: 1 to 5 Years Salary: Up to 6 LPA or 30% hike on current CTC Working Days: 5 Days a Week Shift: Night/Rotational Shifts Job Type: Full-Time, Permanent Job Description: We are hiring experienced candidates for an International Voice Process in the Travel and Insurance domain. Key Responsibilities: Handle international customer calls for travel or insurance support Assist with bookings, cancellations, claims, and general queries Provide clear and professional communication Maintain call records and follow company guidelines Requirements: 1-5 years of experience in international voice support Good spoken English Willing to work night/rotational shifts Experience in travel or insurance process is a plus Graduate preferred (Undergraduates with experience can apply) Perks: Salary up to 6 LPA or 30% hike 5-day work week Incentives + benefits (medical, transport if applicable) Growth and learning opportunities How to Apply: Sr. HR Diana-9311602064 Sr. HR Simar-7840808749 Sr. HR Mehak- 8383025642
Posted 1 month ago
0.0 - 5.0 years
1 - 2 Lacs
Mangaluru, Chennai, Bengaluru
Work from Office
Immediate opening for VPN role (email, chat, troubleshooting) with unifyCX, a US based MNC in Mangalore. we are looking for immediate joiners who can relocate to Mangalore and join us on 19th June . Exp: 6 months - 3 years Qualifications: Previous experience in technical support covering chat, and email channels. VPN background is a plus, though not strictly required. Excellent English communication skills (written and verbal). Shifts: Rotational shift including Night shift work mode: work from office Perqs : Free cab facility, Food coups, Medical Insurance If Interested kindly share your resume to michelle,p@unifycx.com
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Pune
Work from Office
Job Summary: As a Customer Service Representative in a BPO setting, you will be responsible for handling customer inquiries, resolving issues, and providing outstanding service. This role involves communicating with customers through various channels, including phone, email, and chat, ensuring customer satisfaction and loyalty. Key Responsibilities: Customer Interaction Problem Resolution Record Keeping Education: Graduate/ Under Graduate Can Apply Experience: Experience in a BPO environment is highly desirable. Skills: Excellent communication skills, both verbal and written. Strong phone contact handling skills and active listening. Ability to multi-task, prioritize, and manage time effectively. Proficiency in using customer service software,databases, and tools. Customer orientation and ability to adapt/respond to different types of characters. To apply, call Mr Prince at 9599818162
Posted 1 month ago
5.0 - 8.0 years
8 - 9 Lacs
Nagpur, Pune, Aurangabad
Work from Office
Manage & maintain executive calendars, including scheduling meetings ,appointments & travel. Screen & direct incoming communications, including phone calls, emails, &correspondence. Handle confidential information with discretion and professionalism. Required Candidate profile Bachelor’s degree must with minimum 5 yrs experience in relevant profile. Proven experience as an executive assistant / personal assistant. Excellent communication skills. Proficiency in MS Office
Posted 1 month ago
1.0 - 6.0 years
1 - 4 Lacs
Pune
Work from Office
Job description Tech Mahindra Ltd Pune Hiring for International Chat Process Contact- Meghna- 9226220118 (whatsapp/call) Work Location- Tech Mahindra Hinjewadi Phase 3(Both Way Cab facility) Role & responsibilities You will be responsible for handling inbound customer queries (inc. billing, rate plans, service activations and changes, credits and adjustments, troubleshooting and complaints) using the live chat channel. Take complete responsibility of providing accurate and relevant information and to resolve customers query on the first contact. Take end to end ownership of the customers issue and follow through commitments. Listen actively, understand, and assess issues from customers then communicate in a calm, clear, simple and personal way. Use simple language which is clearly understood by the customer. Adhere to work schedule & thereby contributing to operational efficiencies. Meet & maintain work ethics in congruence with organizational compliance. Deliver consistently, maintaining warm & professional relationships. Deliver on efficiencies & commercial targets Contribute to business profitability through various up-sell / cross-sell initiatives. Skills & Competency Requirement Excellent communication skills, written and verbal Listening skills - being attentive, patient and listening without interrupting Objection handling skills - Ability to think of possible alternatives for a situation and anticipate potential obstacles Being persuasive and diligent Achievement Orientation. Takes responsibility and stays focused on self-performance Ability to work within a team and building relationship with customers and team members Listens and responds appropriately to other team members ideas Problem Solving Skills. Build a logical approach to address problems. Basic levels of computer proficiency Working knowledge of MS Office applications like Word & Excel Experience of working in live chat processes or customer services or Telecoms industry (Mandatory) Experience with Upselling / Proactive Sales on live chat (Mandatory)le & responsibilities
Posted 1 month ago
0.0 - 5.0 years
2 - 6 Lacs
Kolkata, Chandigarh, Indore
Hybrid
HSC Pass & Freshers Welcome Good English Required Handle Customer Queries via Chat & Calls Comfortable Work-from-Home Setup Start Your Career | Apply Now! Required Candidate profile Strong communication and interpersonal skills. Basic computer proficiency. Ability to handle customer concerns with patience and professionalism.
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Hiring for Below Role Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Complaints Manager Virtual Relationship manager Personal Banker on Call Call 9082104424 Sanika hyflyhr9@gmail.com www.hyfly.in Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in Perks and benefits Bank Payroll Bonus Many more
Posted 1 month ago
0.0 - 2.0 years
1 - 3 Lacs
Visakhapatnam
Work from Office
We are Hiring for CHAT Process Willingness to work for 24/7 Shift Qualification - college drop out or graduates (no pursuing course) 5 days working, rotational shifts and 2 weekly off (rotational) Freshers are eligible Chat Process Immediate Joiners Required Candidate profile Immediate Joiners Excellent Communication Job Location - Dwaraka Nagar, Visakhapatnam Salary for Fresher: upto 2.7LPA CTC Experience - Upto 3.5LPA CTC Send me CVs ASAP @ 9599151694
Posted 1 month ago
0.0 - 3.0 years
1 - 2 Lacs
Chennai
Work from Office
JOB DESCRIPTION Non Voice process Designation: Executive & Sr Executive Work Location: Featherlite the Address, Opp to Vels Univesity, Pallavaram, Chennai-600044. Qualification: Any graduate can be considered.(Arrears cannot be considered) Notice period: Immediate Joiners preferable. Interview Venue : Hexaware Technologies Ltd Featherlite - The Address; 7th Floor 200 Feet Radial Road, Pallavaram,Chennai, Tamilnadu,600043. Desired Candidate Profile: Experience with Email/Chat support. Freshers with excellent communication can also be considered. Candidate should be strong in communication (should be good Grammar, sentence construction and pronunciation). Only Immediate joiners. Should be able to communicate clearly, both written and in speech. Should be comfortable working for 5 days (24/7) with 2 days rotational offs. Rounds of Interviews: HR round Operations round / Written Assessment. Aptitude Client round. Contact Name : Pushpa Contact Number : 7339159438 NOTEMention the name as " Pushpa" in your RESUME while coming for the Interview.
Posted 1 month ago
0.0 years
0 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Pricing Decision Template Position Title/Name: Associate Level / Band: A1 Complexity: Back office - F&A 2 Location/ Country: Bangalore (C18) / India CEF Score: _________B1-5____________ ________________ No. of Expected FTEs: _______ __________________ Vertical / Domain: ____ F&A - O2C ____________________________ Education / Certification : B.Com/ M.Com_________________ Shift Hours / Working Days: ______ 4:00PM to 1:00 AM / 5 Days a week __ Passport / Visa Requirement: Passport Yes___________________ Job Information: (To be filled by Migrations/Solutions Team Representative) FULL-TIME PART-TIME 40 hrs. HOURS PER WEEK (Wherever required) Language Preference (If Any): English For US Employees Only EXEMPT NONEXEMPT Skill Set / Job Spec Primary Responsibilities : Preparation of client bills / invoices Process cash application, unallocated cash Dispute resolution by handling queries. Contact with requestors via email etc. Tracking client invoices, managing, and maintaining customer payments Eligibility Criteria and Competencies : Minimum 0-1 year of AR experience Excellent communication skills, both verbal and written Excellent working knowledge of MS Office - MS Excel, Word Doc, Outlook Experience in SAP for Order to Cash processes (Added advantage) Should have good experience and understanding on billing. Ability to give attention to detail and accuracy
Posted 1 month ago
0.0 - 1.0 years
0 - 1 Lacs
Nagercoil
Work from Office
Key Responsibilities: Cold emails and social DMs Lead qualification and follow-ups Appointment booking for the sales team Show strong performance during your internship and you may earn a full-time job offer.
Posted 1 month ago
4.0 - 9.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Job description Openings_ Assistant Manager Operations_ Non voice _Chennai Minimum 2- years of experience as an Assistant Manager Non-Voice (email & Chat) Experience is mandatory. BPO voice program from premium contact centers is required. Should have experience in managing team performance. Telecom experience would be added advantage Effective monitoring of champions and providing instant feedback on productivity issues wherever required. Complete administrative functions such as maintaining attendance, addressing disciplinary issues etc. Graduates from any stream Should be willing to work in 24*7 rotational shifts 5 days working, Rotational Week Off Location: Chennai Interested can share resume on: - NandhiniA1@hexaware.com or 7358342513
Posted 1 month ago
4.0 - 9.0 years
3 - 7 Lacs
Chennai
Work from Office
Job description Openings_ Assistant Manager Operations_ Non voice _Chennai Minimum 2- years of experience as an Assistant Manager Non-Voice (email & Chat) Experience is mandatory. BPO voice program from premium contact centers is required. Should have experience in managing team performance. Telecom experience would be added advantage Effective monitoring of champions and providing instant feedback on productivity issues wherever required. Complete administrative functions such as maintaining attendance, addressing disciplinary issues etc. Graduates from any stream Should be willing to work in 24*7 rotational shifts 5 days working, Rotational Week Off Location: Chennai Interested can share resume on: - NandhiniA1@hexaware.com or 7358342513
Posted 1 month ago
1.0 - 5.0 years
0 - 0 Lacs
Haryana
Work from Office
Job Description of CDO Job Introduction Roles Responsibilities As a professionally trained CDO for G4S, you could be a member of the security team responsible for securing premises, such as building sites, courts, shops, warehouses, banks and factories. You would be conducting foot or vehicle patrols, controlling access at points of entry, securing equipment and people, responding to emergency situations, monitoring CCTV, surveillance operative and helping to identify and prevent criminal activity. Protect premises, property, and informationReporting daily to Supervisor with all daily reports as per proceduresEnsuring all Policies and Procedures are adhered to at all timesAll Health, Safety, and Environment instructions are to be adhered to at all timesOperating and monitoring security systemsControl the entry and exit of individuals, materials, and vehiclesPatrol on foot searching for any situations or conditions hazardous to the property or safety of a person at a sitePatrol all outside parking areas as required to ensure vehicle safety and to detect an unauthorized personWrite appropriate reports as required Benefits and Advantages of Joining G4S Career growthG4S standard uniform Job training and consistent upskillingSalary on the 7th of every month27 annual leavesAnnual Bonus of max 1-month salaryGratuity (after 5 years of service)Accidental insurance up to INR 3 lakhsEPF 12% from employer and 12% from EmployeeESI Health Coverage for self & familyPension applicable after 10 years continues services (Retirement age 58 years)In case of death during the services, pension applicable of nominee and 2 children till 25 years age and INR 75k ex-gratia and INR 3,62000- EDLI benefits Ideal Candidate Minimum Education qualifications is 12th PassAge between 22 to 35 years and ExperiencedPhysically and Medically fit and look like mature
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Noida, Gurgaon/Gurugram, Delhi / NCR
Work from Office
Hiring for undergrad fresher for e-commerce Voice process Responsible for solving queries of the US customers over chats. International chat support rotational shifts and off 5 days working salary 24k-30k in hand call / WhatsApp Anshuk@9942180221 Required Candidate profile # Undergrad/ Graduates Fresher's all can apply. # 3 Round Interview # Virtual / Walk-in Interview # freshers/ Experience # Good spoken and written communication required Perks and benefits Both side cabs medical benefits incentives
Posted 1 month ago
2.0 - 5.0 years
1 - 4 Lacs
Noida, Greater Noida
Work from Office
Inviting applicants for the Email /Chat process Any Exp International Email, Chat, Calling Must have International Exp Any Graduate can apply Must hv Excellent comms Ctc Upto 5.00 LPA Rotational Shifts 5 Days Working Call/wtsapp@Neha 8459669951
Posted 1 month ago
1.0 - 5.0 years
1 - 3 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
*We are hiring for Chat executive for Gurgaon *Candidates from Chat or email experience only *Candidates from Delhi/NCR/Gurgaon only are eligible for this role *Immediate joiner shall call *Female & Male both can apply Barkha @ 8851644223 Required Candidate profile * Only graduates are eligible * Minimum 1year experience in chat/email is mandate * Salary 25k CTC ( 21k in hand) * Any post graduate can apply too * 6days working role * Ready to work from Gurugram
Posted 1 month ago
2.0 - 7.0 years
2 - 6 Lacs
Mumbai
Work from Office
NR - Virtual Relationship Managers for contact centre. Role Details VRM is an initiative to managing unmapped portfolio of 75000 + relationships across 1200+ branches of IndusInd Bank. Each VRM will manage approx. 2000 - 2500 customers and will drive CASA balances, on board client on NBD platforms, facilitate transactions, cross-sell various products to existing customers, generate references for new to bank customers and increase wallet share from existing customers. Overall Job Description NR VRMs roles and responsibility include: Develop new and expand existing HNI customer relationships for CASA and assets Building effective relationship with clients to retain and developing sustainable relationship Identify client financial and other banking needs and cross sell the required products to ensure stickiness with bank Work closely with other departments to ensure that customer instructions are executed in timely and correct manner Improving customer experience by collating customer feedback identifying areas to improve such as operational, administrative processes and competitiveness of products and services Maintaining an awareness of relevant products and services available from group sources and elsewhere in order to provide the best solutions for clients Maintain complete relationship record for assigned client accounts The above guidelines are intended to describe the general nature and level of work expected. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills. Education and Work Experience Requirements: EDUCATION Graduate or PG, preferably in Finance / Marketing. WORK EXPERIENCE 2-3 years of experience in client servicing, portfolio management & relationship management. Other specific requirements Must be a people person and good in relationship management Must be able to meet strict deadlines and handle multiple stakeholders. Knowledge about retail banking, credit cards Desired Behavioural / Functional Traits Excellent communication and listening skill Confidence and presentation skill Understanding and interest in financial/ banking products and markets Ability to explain complex information clearly and simply Good sales and negotiation skill Interview Address IndusInd Bank Ltd, Solitaire Corporate Park, Guru Hargovindji Marg Building No. 8, 3rd floor, Andheri Kurla Road, Andheri (E), Mumbai - 400093 *Interviews to be conducted on Monday - Friday every week from 10am - 5pm.* Please send your CVs on the below mentioned mail id and attend the interview. [ Swain.Singh@indusind.com ]
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
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