Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
The Commodity Manager (CM) role at Carestream Health is a crucial position that supports the company's strategic procurement initiatives. As a CM, you will play a vital role within the purchasing organization by delivering value across assigned commodity categories. Your responsibilities will include sourcing, negotiation, and contract activities, as well as partnering with internal clients to analyze and rationalize technology and professional service deals. This position will involve providing commodity management services to both India and the Asia-Pacific regions. Your expertise as a CM should encompass knowledge and experience in various indirect commodity categories such as Marketing, Benefits, Logistics, Warehousing & Transportation, Professional Services, Travel, Fleet, Contract Labor, IT/IS/Telecom, OEM, Capital, Non-capital Services, MRO, and Real Estate. You will be expected to continually enhance your experience in these categories through rotations for employee development and cross-training. Additionally, you will serve as the primary point of contact for internal clients and external suppliers related to the assigned commodity categories, while tracking spend and productivity savings on a monthly and annual basis. Strategic sourcing will be a key aspect of your role, requiring you to utilize your functional knowledge in Strategic Sourcing, Commodity & Category Management, Supply Chain Management, Procurement Market Analysis, Commercial Terms & Conditions, and OEM Manufacturing. You will collaborate with internal clients to generate and evaluate RFIs, RFQs, RFPs, SOWs, and other sourcing documents. Negotiation skills will be essential as you define and establish the strategic sourcing process, manage supplier relationships, and drive ongoing cost reductions and improvements. Your ability to work effectively with internal clients, external suppliers, and senior management will be crucial in translating client requirements into actionable sourcing plans and building strong supplier relationships. You will also be responsible for analyzing supplier capabilities, financial stability, reputation, compliance, and cost, quality, delivery, and risk track record. Strong analytical skills will be required to evaluate suppliers, analyze data, and make informed decisions to drive the success of the organization. To qualify for this position, you should have a Bachelor's degree in any stream, a minimum of 2 years of procurement, sourcing, or commodity management experience, and be fluent in both Hindi and English. Additionally, you should be willing to travel domestically and internationally, possess effective computer skills, and demonstrate innovation, results orientation, and a high degree of professional and ethical behavior. Desired skills for this role include a strong business and financial acumen, the ability to function as a business partner, and sensitivity to different cultures and global practices. If you are a self-motivated individual with excellent communication and interpersonal skills, and a track record of delivering or exceeding expectations, we encourage you to apply for this exciting opportunity at Carestream Health.,
Posted 5 days ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
Genpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. With over 125,000 employees in more than 30 countries, we are fueled by curiosity, entrepreneurial agility, and the ambition to create enduring value for our clients. Our purpose, the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises, including the Fortune Global 500, leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Associate - Order Management. In this role, you will be tasked with demonstrating innovation and intuition in identifying areas of Order Management. Your responsibilities will include: - Experience in sales or customer support via Email & chat - Strong communication skills with a command over the English language - Proficiency in MS Office tools, especially MS Excel - Willingness to work in shifts and adapt to business needs - Readiness to work from the office - Prior experience working with MNCs & Global clients - Ability to respond to customer queries through email and calls - Capacity for critical thinking and analysis - Strong work ethic, capable of working independently and within a team-oriented environment - Comfortable with 24*7 shift timings, including weekends - Quick learner and adaptable to rapid changes Qualifications we are looking for: Minimum Qualifications - Any graduate degree or equivalent with a strong academic record Preferred Qualifications - Capacity for critical thinking and analysis - Strong work ethic, ability to work independently and within a team-oriented environment - Comfortable with 24*7 shift timings, including weekends - Quick learner and adaptable to rapid changes If you are ready to take on this exciting opportunity, apply now to join us as an Associate based in India-Bangalore. This is a full-time position requiring a Bachelor's or equivalent degree. Don't miss the chance to master your skills in Operations and be part of a dynamic global team.,
Posted 5 days ago
4.0 - 8.0 years
0 - 0 Lacs
haryana
On-site
The company Square Yards is India's largest integrated platform for Real Estate & Mortgages, as well as one of the fastest growing Prop-tech platforms in UAE, Rest of Middle East, Australia & Canada. Square Yards offers an integrated consumer experience covering the full real estate journey from search & discovery, transactions, home loans, interiors, rentals, property management, and post-sales service. The platform fully integrates buyers to an extensive network of 500+ partner real estate developers, 150,000+ Agents, and 100+ banks & NBFCs. Square Yards is also developing B2B disruptive SaaS platforms for stakeholders such as Developers, Banks, and Agents. As a Manager Customer Relations (Property Management) at Square Yards, your role will involve managing a team of supervisors to ensure on-ground delivery, maintaining customer relations with clients, building a network of third-party contractors for work in the properties, addressing maintenance issues raised by tenants and owners, scheduling property inspections, preparing reports on the property at various points in time, maintaining and updating databases of daily activities, collecting rent, tracking rent escalation status, managing lease termination/expiration and move-out process, and coordinating with owners and tenants throughout the tenure. Your performance will be measured based on KPIs such as Service Request score, House inspection work score, Owner app download score, Tenant app download score, App Engagement / Document upload, Google rating score, and Move-in / Move-out Inspection score. The ideal candidate for this role should possess excellent communication skills both written and verbal, strong problem-solving skills, CRM skills, strong coordination skills, proficiency in MS Office, Email, and digital skills. A graduate from any discipline is preferred with a minimum of 4 years of total work experience in any field, including at least 1 year of customer relationship experience. Experience in Admin/facility Management/contractor related work is preferred, and real estate experience would be an added advantage. This position is available in Mumbai, Gurgaon, and Pune. The compensation offered is a CTC range of 3.5LPA to 5LPA, with exceptions considered for exceptional candidates. Incentives are based on performance.,
Posted 5 days ago
0.0 - 4.0 years
0 Lacs
faridabad, haryana
On-site
The selected intern will be responsible for assisting in maintaining and enhancing internal documentation and FAQs to ensure clarity and accessibility for all users. Moreover, you will be required to address customer inquiries promptly and professionally through email, chat, or phone communication channels. Additionally, active participation in team meetings and training sessions will be expected to contribute to the overall goals of the organization. Astrotalk is an online platform that offers astrology consultation services. Users have the opportunity to engage with astrologers through calls or live chat sessions to seek guidance on various aspects of their lives, ranging from relationships and career to health and personal well-being. Join us to be part of a dynamic team dedicated to providing insightful and helpful astrology services to our users.,
Posted 5 days ago
2.0 - 6.0 years
0 Lacs
indore, madhya pradesh
On-site
Are you a creative and data-driven digital marketer looking to make a significant impact We are seeking a talented digital marketing executive to join our dynamic team and help drive our online presence to new heights! As a Digital Marketing Executive, you will be responsible for developing, implementing, and managing digital marketing campaigns across various channels such as social media, email, SEO, and PPC. Your role will involve analyzing and reporting on campaign performance to provide actionable insights for optimization. Additionally, you will play a key role in managing and optimizing the company's website to ensure that content is up-to-date and SEO-friendly. Collaboration with the content team to create engaging and relevant content will be a crucial aspect of your responsibilities. It is essential to stay up-to-date with the latest digital marketing trends and technologies to ensure the success of our online presence. Utilizing tools like Google Analytics, AdWords, and social media insights will help track and improve our digital marketing efforts effectively. To qualify for this position, you should hold a Bachelor's degree in marketing, business, or a related field and have proven experience in digital marketing, preferably in a similar role. A strong understanding of current online marketing concepts, strategies, and best practices is required. Proficiency in various marketing software and tools such as Google Analytics, AdWords, SEO tools, and social media platforms is essential. Excellent communication and interpersonal skills are crucial for effective collaboration within the team. A creative mindset with a strong attention to detail will be beneficial in this role. Join us and be a part of our exciting journey to digital excellence. We empower you with the right technology to unlock your true potential. Our company creates customized solutions tailored specifically for our clients, co-creating brand differentiation to help them outperform through our commitment to service and innovation. As a persistent and productive digital solutions company, we develop innovative web and mobile apps that make the world a smaller place through faster services.,
Posted 5 days ago
7.0 - 11.0 years
0 Lacs
pune, maharashtra
On-site
Job Description: As a Business Development Specialist at Exela, you will be responsible for driving an outreach Go-To-Market (GTM) motion to build new customer contacts, convert pipeline into a funnel, and support the closure of deals. You will be adept at outreach through various channels such as research, email, social media, and calling, while also being a champion in building strong relationships with clients. Your role will involve analyzing customers" business needs, identifying the right opportunities, and progressing them through the sales value chain. It will be crucial to track conversions for opportunities brought in CRM and connect with the right Ideal Customer Profile (ICP) for the products/solutions offered by Exela. Your success in this role will require strong perseverance, new hunting skills, and the ability to effectively manage various situations. We are looking for candidates with good written and verbal skills, along with situational management capabilities. The ideal candidate will be a female with experience in sales builder and relationship management. You will excel in outbound research, cold calling, gatekeeper management, and understanding customer needs. Additionally, you will act as a meeting scheduler for new sales and possess funnel building capabilities for the initial qualification of prospects. This position offers a hybrid working model based in Pune, with flexibility to work between 8 am to 10 pm (14-hour window). Join us at Exela to be part of a dynamic team driving business development and growth through proactive outreach and relationship management.,
Posted 5 days ago
6.0 - 8.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Organization- Hyatt Regency Kolkata Summary Specialist digital talent focused on growing hyatt.com revenue through a deep understanding of online marketing, hotel objectives and market nuances. Responsible for Hyatt Regency Kolkata. Role will be based out of Hyatt Regency Kolkata and will report into Area Director Digital Marketing. Own and manage hotels digital channel performance for Rooms, F&B, and all other business units mapped across customer journey. Lead digital activation of marketing campaigns for hyatt.com revenue opportunities - PPC, Display, SEO, Content, Email Ensure that all hotel digital marketing campaigns are properly tagged and tracked to allow for accurate analysis Quarterly presentation of recommendations and initiatives to each hotels. Regularly disseminate digital marketing best practices to Marketing Communications and Operations team, and conduct additional training if necessary Act as the Content Management System (CMS) expert and keep up to date with best practices Manage and own Paid Media investment with support from agency partners. Own the monthly agency meetings to challenge and drive forward production through Hyatt.com, and then report back to wider hotel team members on applicable discussions. Agenda&aposs, reviews, discussions, proactive suggestions, follow ups Manage SEO performance of hotel sites through internal SEO workflow process utilizing CMS & SEO reporting tools like Conductor. Manage Social CRM strategy and how we can leverage our current customer data to acquire new guests. Forge & foster relationships with regional/local partners for additional online exposure and visibility Manage email, website strategy and other interactive channels including off-site platforms strategy like Tripadvisor & Google plus. Interface with regional & corporate office digital team along with other Cluster Digital managers to share best practices across all hotels. Also drive additional revenue through knowledge share. Qualifications MBA in Marketing, Advertising/communications preferred or Bachelor&aposs degree in Communication, Mass Media. 6+ years' experience with user-focused digital campaigns (paid & organic), content creation, site promos, digital assets and analytics 4+ years of project management in a multi-stakeholder environment or client handling experience in marketing or digital environment. Excellent communication skills, both written and verbal with strong command of on presentation skills, content proficiency, and attention to detail. Experience with content management systems Comfortable managing multiple projects and tasks under tight deadlines, and shifting priorities as needed Capable of using tools to draw conclusions and make appropriate recommendations Proficiency in tools like Omniture, Word Press, Google Analytics, Facebook Business Manager, Microsoft Office. Experience managing agency partners Strong organization and team player skills cross-departmentally & managing stakeholders. Strong desire to learn or collaborate with drive business results Show more Show less
Posted 5 days ago
0.0 - 3.0 years
3 - 3 Lacs
Chennai
Work from Office
Hi, Do you have strong written skills and a clear speaking voice? We're seeking enthusiastic Customer Support Representatives (Semi-Voice) to join our team, specifically for US shifts. Exp - 0 to 3yrs (Freshers are welcome) Shifts - US(Night) shifts with rotational weekoffs (5 day working and 2 days week off) Work mode - Work from office Transport - Free transport for pick and drop provided(within *25km radius) Should have good communication skills(verbal and written) Salary - 3- 3.5 lakhs per annum Should be an immediate joiner Provide exceptional customer support through a blend of chat/email and phone interactions. Respond to customer inquiries efficiently and accurately, ensuring a positive and helpful experience. Troubleshoot basic issues and guide customers through solutions using clear, easy-to-understand language. Maintain accurate records of all customer interactions and resolutions in our system. Collaborate with team members to share knowledge and continuously improve service delivery. Learn and adapt quickly to new product information and support processes. What We're Looking For: No prior experience required! This role is ideal for freshers passionate about customer service. Excellent verbal communication skills with a clear and professional speaking voice. Strong written communication skills, including proper grammar, spelling, and punctuation, for effective chat and email support. A customer-focused mindset and a genuine desire to assist others. Strong problem-solving abilities and attention to detail. Ability to multitask effectively in a fast-paced environment. If you are interested click on the apply button.
Posted 5 days ago
0.0 - 5.0 years
2 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
1. investor service done through correspondence, telephone calls, emails and OTC visits (on the counter visits) 2. Ensuring that all responses given to investors complete and accurate so that repeat cases are avoided
Posted 5 days ago
15.0 - 20.0 years
50 - 90 Lacs
Chennai
Work from Office
Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination. Open, read, and prepare answers to routine letters. Locate and attach appropriate files to incoming correspondence requiring replies. Take and distribute meeting minutes to appropriate individuals. Handle and distribute incoming and outgoing mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Transmit information or documents using a computer, mail, or facsimile machine. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Document and communicate all guest requests/complaints to appropriate personnel. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. .
Posted 5 days ago
0.0 - 1.0 years
2 - 2 Lacs
Hyderabad
Work from Office
Required Skills Any Graduation/PG Good Comms Typing 25 wpm Flexible Preferable Male 5 Day US process Required Candidate profile Handle customer queries through email, chat, or tickets in a timely and professional manner. Maintain accurate and detailed records of customer interactions.
Posted 5 days ago
0.0 - 1.0 years
2 - 2 Lacs
Medak
Work from Office
Required Skills Any Graduation/PG Good Comms Typing 25 wpm Flexible Preferable Male 5 Day US process Required Candidate profile Handle customer queries through email, chat, or tickets in a timely and professional manner. Maintain accurate and detailed records of customer interactions.
Posted 5 days ago
0.0 - 1.0 years
2 - 2 Lacs
Sangareddy
Work from Office
Required Skills Any Graduation/PG Good Comms Typing 25 wpm Flexible Preferable Male 5 Day US process Required Candidate profile Handle customer queries through email, chat, or tickets in a timely and professional manner. Maintain accurate and detailed records of customer interactions.
Posted 5 days ago
0.0 - 3.0 years
2 - 4 Lacs
Mumbai Suburban, Thane, Mumbai (All Areas)
Work from Office
Job Opportunity at Capita Position: Customer Service Executive (Non-voice- contract basis) Domain: UK-based Logistics Location: Vikhroli, Mumbai Work Mode: Work from Office Shift: UK Shifts (2 Rotational Offs) Key Responsibilities: Handle customer interactions via chat and email Resolve logistics-related queries efficiently Maintain high levels of customer satisfaction Adhere to process guidelines and quality standards Eligibility Criteria: Qualification: HSC with minimun 6months of experience / Graduate Fresher or Experience Skills: Excellent communication skills, customer-centric approach, adaptability to UK shift timings Salary: Based on last drawn salary Interested candidates can share their resume on shruti.sakharkar@capita.com
Posted 5 days ago
0.0 - 5.0 years
2 - 3 Lacs
Kolkata, West Bengal, India
Remote
Process details: Domestic Process Designation: Associate Customer Support Nature of Job Voice / Chat / email etc: Chat Job Location: Kolkata Job Type WFH / WFO: WFO Shift and working days: 24*7 - 6 days working Min Education required: 10+2 Mandatory Certification if any: NA Min Experience: 0-5 Years English Communication proficiency - voice: Excellent English English Communication proficiency Written: Excellent English - Chat Versant 56 Computer Knowledge: Typing speed of 30 WPM / 90% Accuracy Familiar with MS Office and Use of Internet applications. Technical or Process specific knowledge: Customer Service Interview Rounds: Screening, Ops, Typing and Online Assessments Documentation requirements: E-Aadhar (Downloaded the same day) / PAN Card / All academic documents / all experience proofs / Photo (white background) / last 3 pay slips if exp
Posted 5 days ago
0.0 - 5.0 years
2 - 3 Lacs
Bhubaneswar, Odisha, India
Remote
Process details : Domestic Process Designation: Associate Customer Support Nature of Job Voice / Chat / email etc: Chat Job Location: Bhubaneswar Job Type WFH / WFO: WFO Shift and working days: 24*7 - 6 days working Min Education required: 10+2 Mandatory Certification if any: NA Min Experience: 0-5 Years English Communication proficiency - voice: Excellent English English Communication proficiency Written: Excellent English - Chat Versant 56 Computer Knowledge: Typing speed of 30 WPM / 90% Accuracy Familiar with MS Office and Use of Internet applications. Technical or Process specific knowledge: Customer Service Interview Rounds: Screening, Ops, Typing and Online Assessments Documentation requirements: E-Aadhar (Downloaded the same day) / PAN Card / All academic documents / all experience proofs / Photo (white background) / last 3 pay slips if exp
Posted 5 days ago
1.0 - 6.0 years
1 - 5 Lacs
Gurgaon/Gurugram
Work from Office
BPO- Hiring For Social Media Blended Process- 36K Per Month Grad/UG's/BE/BTech With Min.12 Months Exp. in Voice/Chat Process,With International BpO.Mandate 5 Days Cabs 24/7 Pls Call- Dipankar @ 9650094552 Work From Office Available Only
Posted 5 days ago
1.0 - 5.0 years
4 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 5 days ago
1.0 - 3.0 years
1 - 3 Lacs
Bengaluru, Karnataka, India
On-site
Years of Experience Desired: 1-3 years As a Lead Specialist in Guest Services, youll provide a branded experience with every contact by engaging the guest via Guest Services platform to deepen the relationship and drive loyalty and sales. Youll be empowered to make decisions and resolve guest concerns in a courteous, helpful manner by providing excellent guest service skills, strong work ethic and integrity. Youll learn new technology and solve problems using all available resources and knowledge. You will interact with teams across Target to effectively resolve guest issues in a timely manner, and be responsible for identifying, evaluating, and communicating guest trends to leadership in a prompt manner. Youll need to adapt quickly to the changing needs of the business while displaying a positive attitude and professionalism in interactions both internally and externally. Youll maintain department performance standards and goals related to performance and quality service and have a thorough understanding of policies and procedures to support compliance. You will work in a multi-channel environment (e-mails, phone calls, chat, letters & other non guest facing work types) and need to prioritize work accordingly, while working independently in a fast-paced service center environment. Job duties may change at any time due to business needs. About you: Bachelors Degree from an Accredited University. 1 to 3 years of previous customer service experience, preferably in Chat/ E-mail environment. Ability to interact with guests, team members and internal business partners with a professional, friendly, and empathetic style Excellent verbal and written communication skills, including listening and negotiating. Experience dealing with escalated guest complaints Ability to use various information sources to answer questions, identify problems and appropriately resolve guest issues Open to work in 24/7 shifts, preferably working in US time zones Demonstrates readiness to excel in high-pressure environments, ensuring optimal utilization.
Posted 5 days ago
3.0 - 5.0 years
3 - 5 Lacs
Bengaluru, Karnataka, India
On-site
About us: Target is an iconic brand, a Fortune 50 company and one of Americas leading retailers... The Target Enterprise Services (TES) organization is close to the action when it comes tocommunication whetherwith guests or Target team members. From guest service professionals and product designers to vendor managers and financial and workforce management analysts, TES comprises several key and high-visibility areas that elevate and nurture Targets distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support. TES includes several contact centers focused on the quick and seamless resolution of a variety of issues. From REDcard Guest Services to the Client Support Center, we pride ourselves on infusing every interaction with that signature Target service that guests and team members alike have come to expect. We directly support Targets bottom line through building guest loyalty as the retailer of choice and taking care of our team members so that they can get back to the work they do best, from headquarters to stores to distribution centers. Guest Services handles all guest inquiries, issues, reviews, and comments relating to Target.com orders, Stores and site issues. As a Senior Specialist in Guest Services, you'll provide a branded experience with every contact by engaging the guest via Guest Services platform to deepen the relationship and drive loyalty and sales. You'll be empowered to make decisions and resolve guest concerns in a courteous, helpful manner by providing excellent guest service skills, strong work ethic and integrity. You'll learn new technology and solve problems using all available resources and knowledge. You will interact with teams across Target to effectively resolve guest issues in a timely manner, and be responsible for identifying, evaluating, and communicating guest trends to leadership in a prompt manner. You'll need to adapt quickly to the changing needs of the business while displaying a positive attitude and professionalism in interactions both internally and externally. You'll maintain department performance standards and goals related to performance and quality service and have a thorough understanding of policies and procedures to support compliance. You will work in a multi-channel environment (e-mails, phone calls, chat, letters and other non-guest facing work types) and need to prioritize work accordingly, while working independently in a fast-paced service center environment. Job duties may change at any time due to business needs. About you: Bachelors Degree from an Accredited University. 6 months to 1 year of previous customer service experience, preferably in Chat/E-mail environment. Ability to interact with guests, team members and internal business partners with a professional, friendly, and empathetic style Excellent verbal and written communication skills, including listening and negotiating. Experience dealing with escalated guest complaints Ability to use various information sources to answer questions, identify problems and appropriately resolve guest issues High on critical thinking, problem solving and ownership, Strong bias for action Open to work in 24/7 shifts, preferably working in US time zones Good to have: US cultural awareness, Previous experience working for US processe
Posted 5 days ago
0.0 - 1.0 years
0 - 1 Lacs
Bengaluru, Karnataka, India
On-site
As a Senior Specialist in Guest Services, youll provide a branded experience with every contact by engaging the guest via Guest Services platform to deepen the relationship and drive loyalty and sales. Youll be empowered to make decisions and resolve guest concerns in a courteous, helpful manner by providing excellent guest service skills, strong work ethic and integrity. Youll learn new technology and solve problems using all available resources and knowledge. You will interact with teams across Target to effectively resolve guest issues in a timely manner, and be responsible for identifying, evaluating, and communicating guest trends to leadership in a prompt manner. Youll need to adapt quickly to the changing needs of the business while displaying a positive attitude and professionalism in interactions both internally and externally. Youll maintain department performance standards and goals related to performance and quality service and have a thorough understanding of policies and procedures to support compliance. You will work in a multi-media environment (e-mails, phone calls, chat, letters and other non-guest facing work types) and need to prioritize work accordingly, while working independently in a fast-paced service center environment. Job duties may change at any time due to business needs. About you: Bachelors Degree from an Accredited University. Fresher or 1 year of previous customer service experience, preferably in Chat environment. Ability to interact with guests, team members and internal business partners with a professional, friendly, and empathetic style Excellent verbal and written communication skills, including listening and negotiating. Experience dealing with escalated guest complaints Ability to use various information sources to answer questions, identify problems and appropriately resolve guest issues Open to work in 24/7 shifts, preferably working in US time zones
Posted 5 days ago
1.0 - 5.0 years
3 - 3 Lacs
Bangalore Rural, Chennai, Bengaluru
Work from Office
Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode: Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 6 days ago
1.0 - 5.0 years
4 - 4 Lacs
Kolkata, Mohali, Patna
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformanc Jaipur and Mohali. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 3-4.5 LPA > Excellent Communication Skills Required > Relocation Bonus 10000 > 14 Days Free Guest House Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 6 days ago
0.0 - 5.0 years
4 - 4 Lacs
Prayagraj, Varanasi, Kolkata
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur and Mohali Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 3-4.5 LPA > Excellent Communication Skills Required > Relocation Bonus 10000 > 14 Days Free Guest House Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 6 days ago
0.0 years
3 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 6 days ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39581 Jobs | Dublin
Wipro
19070 Jobs | Bengaluru
Accenture in India
14409 Jobs | Dublin 2
EY
14248 Jobs | London
Uplers
10536 Jobs | Ahmedabad
Amazon
10262 Jobs | Seattle,WA
IBM
9120 Jobs | Armonk
Oracle
8925 Jobs | Redwood City
Capgemini
7500 Jobs | Paris,France
Virtusa
7132 Jobs | Southborough