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1.0 - 6.0 years

1 - 2 Lacs

Chennai

Work from Office

Hiring for WebChat Process Requires Good English with a minimum exp of 1 Year in Customer Service (E-mail or Chat/Telecom Voice). Rotation shift, 1 Rotation week off, One-Way Cab Drop Facility immediate joining * Required Candidate profile Should have 15 & above typing speed Proficient in English Language (Type, Read and Write) If interested Call Khushi-9811121475 Sukriti -8176976655 Palak-8115955507 Arjuna-9810615875

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2.0 - 5.0 years

2 - 5 Lacs

Chennai, Tamil Nadu, India

On-site

Key Responsibilities Respond to help desk requests via Email, Ticketing System or MS Teams and provide timely resolution Deliver proactive, empathetic, and personalized support to customers queries and complaints addressing pre-trip and post-trip enquiries Assist stakeholders in small group hotel accommodation bookings Act as a single point of contact for query handling and liaising between stakeholders and travel partners as well as travel agency Work closely with the strategic sourcing manager for rate negotiation and vendor partnership Enforce travel policy compliance and educating travelers on the online booking tool Ensure the timely and accurate completion of all service requests and tasks Maintain accurate records of incidents, service requests, and resolutions in the ticketing system Monitor KPIs such as response time, customer satisfactions, policy compliance, resolution time, etc. Maintain a knowledge base of common issues and solutions for future reference. Essential skills Excellent communication and interpersonal skills Strong problem-solving abilities Detail-oriented with high accuracy Knowledge of geography and travel industry trends Proficiency in travel booking systems and technology, especially Concur Travel Ability to work under pressure and meet deadlines Qualifications Additional Requirements Knowledge on PR-to-PO processes handling purchase requisitions in ERP; status checks; adherence to procurement policy checklist Stay up-to-date with the latest travel technology trends, tools, and techniques to provide efficient and effective support

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0.0 - 5.0 years

0 - 3 Lacs

Gurgaon/Gurugram

Work from Office

Hiring For Voice UK Voice Process - 25K Per Month -Gurugram Grad/UG's / Fresher 18K Per Month 1 Year Exp Any Domain 25K Per Month NO BE/B.TECH 24/7 Shift 5 Days Cabs Available Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1.0 - 2.0 years

1 - 1 Lacs

Faridabad, Delhi / NCR

Work from Office

We are looking for a creative and results-driven Email Marketing Executive to join our dynamic marketing team. The successful candidate will be responsible for developing, implementing, and managing our email marketing campaigns. Required Candidate profile Bachelor's degree in Business, Marketing, or a relevant field Proven experience in bidding, proposal management, or a related role. Strong written and verbal communication skills. time-management exp Perks and benefits 5 DAYS WORKING SALARY ON TIME YEARLY BONUS

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0.0 - 1.0 years

3 - 3 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

2 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 5.0 years

2 - 4 Lacs

Mohali, Chandigarh, Panchkula

Work from Office

Bulk hiring for Technical support process for Mohali location Btech,BCA,BSCIT Candidates required..both male & Female required sitting profile ,No sales Customer support process,Full salary for training period as well call Ms.Megha 87080 42210 Required Candidate profile candidate must have good comm skills with good knowledge of computer. Btech,Bca bscit candidates required.Fresher eligible Training will be given with full salary for training period. Call now..

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0.0 - 5.0 years

2 - 3 Lacs

Mohali/SAS Nagar, Chandigarh, Panchkula

Work from Office

Bulk Hiring , Location -Mohali Any Graduate / undergraduate/ Masters, freshers or experienced both required Excellent communication skills. Immediate Joining's Salary - 27k to 33k Work from Office only Contact Ms.Bhawna sharma 83604 82210 Required Candidate profile candidates must have excellent communication skills with good knowledge of computer. Call for appointment Ms.Bhawna sharma 83604 82210 Note:we dont charge any fee.its completely Free

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0.0 - 5.0 years

2 - 4 Lacs

Mohali, Chandigarh, Panchkula

Work from Office

Call or What's app Sourabh @ 9779924404 We Are Ready with Work From Office BPO Job For You No previous experience necessary Must be Good in English Communication Skills Rotational Shifts Job location is Chandigarh / Mohali Immidiate Joining

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2.0 - 7.0 years

3 - 6 Lacs

Mumbai

Work from Office

SHIFT TIME : US Rotational SHIFTS +NIGHT SHIFT ALLOWANCE Logistics done differently As the Transportation Specialist, you will be responsible for performing all functions of customer service, as well as order entry, daily tracking of loads for all modes of transportation, and freight pay resolution. This position is responsible for resolving issues with shipments from carriers. Review errors, reports and fix them. Involves research and resolution of all issues and documents. Perform data entry or corrections of shipment information to match TMS, tracks and communicates root-cause analysis of issues to support continuous improvement. Monitor carrier performance/compliance issues. Perform data entry and track-and-trace duties Essential Functions: Enter shipment information into the system for approval. Contact clients and preparers of source documents to resolve questions, inconsistencies, or missing data Enter data from source documents into computer following format displayed on screen and enter necessary codes Validate system data for accuracy of shipments. Research, analyze, and identify issues and errors on shipments, collaborating with internal and external parties as needed to resolve issues. Compare data entered with source documents or re-enter data in verification format on screen to detect errors. Work on manifest or bulk upload of invoices for the Spreadsheet Upload Process. Follow and apply all SWIs and process documents. Ensure efficient, accurate, timely and thorough completion of daily, weekly and monthly deliverables across all function of billing process Seek continuous improvement across all functions/processes and accounts. Assist Supervisor with prioritizing workload and update of account status. Qualifications: Bachelors degree required, Technical Skills: Broad range of network and desktop knowledge, including experience with Microsoft Office programs. General Skills: Basic to Intermediate Excel is required. Knowledge of freight bills and freight terms; strong hold on accounts process and operational procedures. Hands-on experience on Freight Billing Process or Transportation is a plus. Excellent communication skills (oral and written); communicate effectively with peers, end users, and external clients. Excellent interpersonal skills: participate in a team environment and build strong working relationships. Good time management skills: ability to follow and create SWIs; multi-task and prioritize workloads; demonstrated analytical capabilities; effectively identify and resolve problems.

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0.0 - 3.0 years

3 - 3 Lacs

Noida

Work from Office

We are looking for a dynamic and goal-driven Sales Executive / Business Development Executive to join our growing team. The ideal candidate will be responsible for identifying new business opportunities, engaging with potential customers through calls and emails, and driving revenue growth through relationship-building and lead conversion. Key Responsibilities: Identify and qualify new sales leads through research, cold calling, and networking. Pitch company services to prospects via phone calls, emails, and other communication channels (training will be provided). Maintain accurate records of contact information, call logs, and follow-up activities. Build and maintain strong client relationships to ensure long-term business growth. Negotiate and renegotiate deals via phone, email, and face-to-face meetings. Schedule meetings with prospective clients and conduct product/service demonstrations. Achieve weekly and monthly sales targets consistently. Collaborate with internal teams to develop and meet sales goals. Provide regular reports on sales activities and market feedback. Desired Candidate Profile: BBA / MBA in Sales & Marketing or a related field. Excellent spoken and written communication skills in English. Confident, self-motivated, and target-oriented with a passion for sales. Proficient in MS Office (Word, Excel, PowerPoint, Outlook). Freshers with strong communication skills are welcome to apply. Prior experience in telesales, inside sales, or business development is a plus.

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5.0 - 10.0 years

6 - 9 Lacs

Maharashtra

Work from Office

About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door. About DP World Global Service Centre DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade. Designation: Senior Specialist - Accounts Receivable Base Location: Navi Mumbai Reporting to: Team Lead - Accounts Receivable Key Role Responsibilities: Sharing of Invoices to customers through email/Hard copy/Customer portal Receiving, Submitting, and tracking LR (soft/Hard copy) Generation of IR/QR code for invoices in billing system & tracking the same Keeping daily tracking of Invoices submitted & couriered. Daily tracking of the above activities and sharing tracker Prepare reports in excels as per team requirements. Other office work related to Billing/AR Check & process vendor invoices for goods & services as per contract/PO and verify the same with budget. Charge expenses to accounts and cost centers by analyzing invoice/expense reports and recording entries. Process payments & Fund Transfers. Processing all Foreign Currency Payments, for spares, Capital Equipment & Services. Correct deduction/accounting of TDS and GST in Accounts Payable Function. Review advances to vendors and follow up to settle the same on monthly basis. Assist in Group Reporting Audit, Statutory Audit, Tax Audit and Internal Audit of AP Function Review & Reconcile creditors’ ledgers/sub ledgers. Perform Month-End Reconciliation of AP accounts. Prepare monthly expenses provision sheet, monthly schedules related to accounts payable & prepaid expenses. To comply with all aspects of Quality, Health, Safety, Environment and Supply chain security management systems Any other responsibility/task; not limited to the above-mentioned tasks, that may be assigned from time to time in view of the job requirements. Skills & Competencies: 5-8 Years AR Work Experience with good communication skills and Computer knowledge including Proficiency in spreadsheet, word processing & email. Knowledge of basic accounting concepts. Education & Qualifications: Bachelor’s degree in commerce, or a related field (preferred). DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

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0.0 - 5.0 years

1 - 2 Lacs

Gurugram

Work from Office

Job description Role & responsibilities : - Interface with Customers via EMAIL / Inbound calls for the purpose of resolving routine problems with products or services *Greet Customers in a courteous, friendly, and professional manner using agreed upon procedure s. *Clarify Customer requirements; probe for and confirm understanding of requirements or problem. Candidate Profile- *Graduation Mandatory with 1 year of experience in Blended Process. *Excellent verbal and written communication skills. *Flexible with 24/7 Environment. Requirements: Previous experience in BPO sales or customer service is highly desirable. Excellent communication skills, both verbal and written. Strong persuasive and negotiation abilities. Ability to work in a fast-paced and target-driven environment. Good problem-solving skills and ability to handle objections effectively. Proficiency in using CRM software and other sales tools. Graduation Mandatory. Benefits: Competitive salary package with attractive incentives and bonuses. Comprehensive training and ongoing professional development. Opportunities for career growth and advancement within the company. Health insurance coverage. Paid vacation and sick leave. Fun and engaging work environment with regular team-building activities. How to Apply: Virtual Interviews Available call or WhatsApp- 8851734054 HR Anamika

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0.0 - 5.0 years

1 - 2 Lacs

Bangalore/ Bengaluru

Work from Office

*Graduate Candidates Required. *Freshers and Experienced both can apply. *Good Communication skills required. *6 Days working. *Salary up to 4 Lakhs *One side cab in Odd hours. *Only Immediate Joiners if interested pls call Pragati 73795 47131

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0.0 - 5.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Graduate/Post Graduate (fresher or Exp)+NISM Certificate may Apply Fluent Coms in English & hindi May apply Salary 14.5k for Fresher & upto 25k for Exp 9-6pm (sun+ alt Sat off Call 9137797705 Isha email- hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Handling Inbound calls Making Outbound calls to allotted privilege customers Resolving Customers query for their Saving account, Demat Account etc Proactive Updates to customers on their investment Perks and benefits Medical Allowance + Daily Allowance

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1.0 - 5.0 years

1 - 3 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

*We are hiring for Chat executive for Gurgaon *Candidates from Chat or email experience only *Candidates from Delhi/NCR/Gurgaon only are eligible for this role *Immediate joiner shall call *Female & Male both can apply Barkha @ 8851644223 Required Candidate profile * Only graduates are eligible * Minimum 1year experience in chat/email is mandate * Salary 25k CTC ( 21k in hand) * Any post graduate can apply too * 6days working role * Ready to work from Gurugram

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0.0 - 5.0 years

2 - 4 Lacs

Chennai, Bangalore/Bengaluru

Work from Office

1. Resolve customer complaints via Call. 2. Responding to customer inquiries. 3. Ensure customer satisfaction & provide professional support. 4. Proper resolution to customer Queries. 5. salary up to 35k if interested Call @ 6394461757 Abha

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1.0 - 5.0 years

2 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

3 - 3 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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5.0 - 10.0 years

10 - 20 Lacs

Hyderabad, Pune, Bengaluru

Work from Office

Hiring for USA based Multinational Company (MNC) We are looking for a Technical Support Engineer to provide high-quality technical assistance to our customers or internal users. You will diagnose and troubleshoot software or hardware issues, respond to customer queries in a timely manner, and ensure problems are resolved efficiently. The ideal candidate is a problem solver with a strong technical background and excellent communication skills. Provide technical support via email, phone, chat, or ticketing systems to resolve product-related issues. Diagnose, troubleshoot, and resolve hardware, software, and network-related problems. Escalate complex issues to appropriate engineering teams with clear documentation. Guide customers through problem-solving steps, including remote desktop support when needed. Document technical issues and solutions in knowledge bases or support documentation. Collaborate with QA, product, and development teams to report bugs and feature requests. Ensure high levels of customer satisfaction through timely and accurate problem resolution. Continuously update technical skills and product knowledge. Strong understanding of operating systems (Windows, Linux, macOS) and networking basics Proficiency in troubleshooting tools and remote desktop applications Excellent problem-solving and critical thinking skills Strong written and verbal communication abilities Familiarity with ticketing systems (e.g., Zendesk, Jira, Freshdesk)

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0.0 - 5.0 years

2 - 4 Lacs

Mohali, Chandigarh, Panchkula

Work from Office

Hi Want to work in International / Domestic Process? Work From Office From Chandigarh / Mohali Location This is role for you, Plz Call Sourabh @ 9779924404 for interview Fantastic Opportunity For To Work in BPO Call Centre Hiring Freshers / Exp Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts What You Get:- Good Salary Incentives Career Growth PG available nearby In House Cafeteria Subsidised Meals

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