Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred

Hey Guys ! Call or What's App Sourabh Now @ 9779924404 We Are Hiring Customer Support Specialists Job Location is Chandigarh , Mohali Must have Good English Communication Skills CTC 15-32 K / M Immediate Joining Rotational Shifts Freshers Can apply Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts What You Get:- Good Salary Incentives Career Growth Perks and benefits Salary is in range of 15 K to 32 K / Month For CSR

Job Title: We are seeking a proactive and empathetic Customer Relationship Executive (HR) to act as the primary point of contact for all HR-related inquiries and concerns within a designated zone. This role involves managing employee relations, addressing grievances, handling emergency situations, and ensuring effective communication between employees and management. The ideal candidate will possess strong interpersonal skills, a deep understanding of HR policies, and the ability to navigate complex situations with discretion and professionalism. Key Responsibilities: Employee Relations & Engagement: Serve as the first point of contact for employees regarding HR-related queries and concerns. Foster positive relationships between employees and management to promote a collaborative work environment. Conduct regular check-ins with employees to gauge satisfaction and address potential issues proactively. Grievance Handling & Conflict Resolution: Receive and document employee grievances, ensuring confidentiality and impartiality. Investigate complaints thoroughly and in a timely manner, collaborating with relevant departments as needed. Mediate conflicts between employees and management, facilitating constructive discussions to reach amicable resolutions. Emergency Response & Escalation Management: Develop and implement protocols for handling emergency situations affecting employees. Coordinate with emergency services and internal departments during critical incidents. Ensure timely communication with affected employees and their families, providing support as necessary. Act as an escalation point for complex or high-priority HR issues, providing expert advice and solutions. Reporting & Documentation: Maintain accurate records of all employee interactions, grievances, and resolutions. Prepare regular reports on HR metrics, including grievance trends and emergency incidents. Present findings and recommendations to senior management for continuous improvement. Qualifications: Bachelors degree in Human Resources, Business Administration, or related field. Proven experience in HR or customer relationship management roles. Strong understanding of labor laws and HR best practices. Excellent communication, interpersonal, and conflict resolution skills. Ability to handle sensitive situations with discretion and professionalism. Proficiency in HR software and Microsoft Office Suite.bp global+1Manatal+1 Desirable Skills: Experience in crisis management and emergency response. Familiarity with grievance management systems. Multilingual abilities to communicate with a diverse workforce. Working Conditions: Full-time position with occasional after-hours availability for emergency situations. Office-based with potential for remote work depending on company policy.

Required Skills Any Graduation/PG Good Comms Typing 25 wpm Flexible Preferable Male 5 Day US process Immediate Joiners Salary: 18,500 to 20,700 pm with variables HR-Ashwini M: 7331149672 | 7893833387

3+yrs experience in Collateral Management, Data Entry Making with additional knowledge in ERP. Should support on documentation & structuring Fee proposals, RFP’s RFI’s. Excellent customer engagement, relationship management & communication skills.

Role & responsibilities Key Responsibilities: • Greet guests warmly upon arrival and assist with check-in and check-out procedures. • Handle guest reservations, cancellations, and room assignments efficiently using the hotels Property Management System (PMS). • Manage phone calls, emails, and guest inquiries promptly and professionally. • Maintain accurate records of guest information, payment details, and room availability. • Handle guest complaints and issues diplomatically, escalating to management when necessary. • Coordinate with housekeeping and other departments to ensure timely room readiness and guest requests. • Maintain the cleanliness and organization of the front desk area. • Process guest payments through cash, credit cards, and other means. • Provide information about hotel services, local attractions, transportation, and dining options. • Prepare daily reports, night audits (if applicable), and handover logs for the next shift. • Adhere to all hotel policies, procedures, and grooming standards. Preferred candidate profile