1323 Email Jobs - Page 24

Express Hotels is looking for Front Office Assistant / Executive to join our dynamic team and embark on a rewarding career journey Greeting customers and clients as they enter the office and directing them to the appropriate person or department Answering incoming phone calls and responding to customer inquiries in a professional and timely manner Managing the front desk, including accepting and directing mail, packages, and deliveries Assisting with administrative tasks, such as data entry, filing, and preparing reports Maintaining a clean and organized front office area Performing general office tasks, such as photocopying, faxing, and ordering supplies Providing support to other departments as needed Excellent communication and interpersonal skills, with the ability to effectively interact with customers and clients Strong organizational and administrative skills Basic computer skills, including proficiency in Microsoft Office and other relevant software programs

As a Sourcing Specialist at Deccan AI, you will develop and execute strategies to build and scale our network of specialized contractors across niche skill setsranging from AI/ML, to management consultant, and other high-demand roles. You will thrive in a dynamic, fast-paced environment, running experiments to attract top-tier talent, analyzing data to validate hypotheses, and scaling successful initiatives that support our ambitious growth objectives. Key Responsibilities: Develop and execute diverse strategies to attract and onboard contractors across multiple niche categories like: Drilling Engineer Arabic Language Expert Indian language experts Mud Lodger Machine learning Engineering Mathematics PhD Management Consultants Investment Bankers etc. Develop and assess hypotheses for sourcing high-quality leads using both traditional and innovative methods. Scale successful experiments into major initiatives, making them a significant focus of your work. Requirements: +2 years of experience in specialist recruitment, searching Ability to thrive in a fast-paced start-up environment, and adapt to changing priorities. Good to have experience in growth roles, with a focus contractor or vendor networks. Excellent communication, organisational, and problem-solving skills. Strong analytical and technical skills. Work Environment: In-office, based out of Hyderabad. Collaborative team environment with a focus on contractor network growth. Fast-paced and dynamic environment with changing priorities and deadlines.

Conduct comprehensive market research and due diligence to identify potential investment opportunities. Perform financial modelling, valuation, and risk analysis to assess the feasibility and profitability of potential investments. Collaborate with senior team members in structuring deals and preparing investment memos for presentation to the investment committee. Conduct thorough due diligence on target companies, including analysing financial statements, legal documentation, and impact assessments. Stay abreast of industry trends, regulatory changes, and market developments in the renewable energy sector to inform investment strategies. Prepare regular reports and updates on investment performance for internal stakeholders and investors. Mentor and operationally manage analyst-level team members. Key Requirements: 6-8 years of relevant professional experience in Infrastructure, Energy Principal Investing, Corporate Finance or Project Finance. Existing experience within the infrastructure sector preferred. Strong financial modelling skills and corporate finance fundamentals. Strong understanding of deal processes with demonstrated ability to independently manage multiple work streams. Track record of supporting delivery of transaction documentation. Ability to produce and quality control key internal and external documents such as IC memo, strategy, and board papers. Relevant professional qualifications such as MBA/CFA would be an advantage.

A Tender & Registration Trainee manages the complete tender submission process, ensuring compliance and maximizing contract wins by collaborating with departments to analyze documents and prepare proposals. This role also involves preparing and submitting registration forms, requiring strong communication, attention to detail, and the ability to meet deadlines. Key Responsibilities This role involves actively searching for tenders on GeM and similar platforms, thoroughly understanding tender documents, and preparing comprehensive submission documents, including techno-commercial bids. It also includes ensuring quality assurance and managing relationships with tender authorities, identifying opportunities for process optimization within the tendering process, and undertaking any other responsibilities assigned by management. Qualification Any Graduate

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadia @ 7898822545, Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadia @ 7898822545, Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

TOP MNC at GURGAON is hiring FRESHERS & EXPERIENCED Candidates for INTERNATIONAL VOICE & CHAT PROCESSES. No of Positions: 280 Salary: 16K to 33K in hand + Incentives + Both side cabs & Other allowances (May vary depends on Current/ previous salary) Experience : Freshers and customer support experienced candidates can apply. Qualification: Graduates & Undergraduates Should have excellent communication skills Should be okay for Evening/Night Shifts ( Cabs available) Please contact immediately for more details Senior HR Monika - 9540632102 ( Call & WhatsApp your basic details/Resume) Email: touch.hr28@gmail.com NO CHARGES TOUCH CONSULTANTS

TOP MNC at Gurgaon is hiring for International Voice Process_ 160 Active positions. SALARY: 26K to 34K In hand + Both side / one side cabs & Unlimited incentives Any Graduates or Undergraduates can apply Looking for candidates with excellent communication skills Minimum 1 year of customer support experience is mandatory. Job Location: Gurgaon, DLF Phase 3 CONTACT IMMEDIATELY Senior HR Ranjan - 8586942554 ( Call & WhatsApp ur Resume) Email: ranjansahakne3@gmail.com NO CHARGES : TOUCH CONSULTANTS

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur . Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hello, Hiring for Multiple location for Manager and Snr Manager level. Note : All positions are work from Office No Work from Home No Hybrid Only International BPO Exp eligible Few positions are active, few will come in a month or two. Actively Hiring for below locations. Kolkata Gurgaon Mumbai Pune Bangalore Hyderabad Chennai Positions Hiring for Operations Manager Training Manager Quality Manager Domain Expertise Hiring for Content Moderation Travel Domain Fintech/Banking AML/KYC/AFC/Frauds/Investigation/Disputes eCommerce / US Collection US Sales Telecom Technical Interested candidates, please apply online and fill in the complete questionnaire details to assist you properly

Hiring for Leading ITES Company In Bangalore and Chennai for Customer Support - Blended Process Interview Mode: Virtual Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hey There Do you want to work in International Process If Yes Fell Free To Call Sourabh @ 9779924404 for Interview Job location is Chandigarh, Mohali Work From Office Must have Good English Communication skills ready to work in Rotational Shifts Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts What You Get:- Good Salary Incentives Career Growth PG available nearby In House Cafeteria Subsidised Meals Perks and benefits Call us directly at 9779924404 & get hired faster

Position: Digital Lead Generation Executive (Only Male Candidates) Openings: 100 Positions Qualification Required: Diploma / Degree / Certification in Computers Skills Required: Basic computer proficiency Strong knowledge of social media platforms Effective internet research and surfing abilities Strong communication and convincing skills Experience: Freshers are welcome to apply Job Responsibilities: Identify and acquire new clients through social media platforms Maintain and update the lead database regularly Make outbound calls to generate new business opportunities Communicate information about company products and services to potential clients Position: Customer Service Associate (Male & Female) Experience: Freshers can apply Openings: 100 Positions Preferred: Local candidate Qualification Required: Diploma / Degree / Certification in Computers Key Requirements: Good communication and convincing skills in English Basic knowledge of E-mail and MS-Excel Job Responsibilities: Contact potential or existing customers to inform them about products or services using scripts Answer customer questions regarding products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when required Enter and update customer information in the database Take and process orders accurately Handle customer grievances to maintain the companys reputation Keep records of calls, sales, and other useful information Conduct research to support ongoing lead generation efforts.

Work from Office Job Location : Mohali Salary : 32k ctc - 34k ctc Rotational Shifts Chat Process 5.5 Days working Internet Broadband and Powerback up needed Freshers can apply UG/Grad can try Interested Contact Hr Muskan 6293677748 Required Candidate profile Flexible Working Hours Rotational Shifts Cabs for female Guidance during interview process

Hiring for Customer service - International voice process Graduate - Fresher Undergraduate - 6 month experience required Salary - 3 LPA to 4 LPA 5 days working with any 2 week off Cab service available Immediate joiners only HR Sangeeta 7693928266

Hey Folks, Job Opening: Customer Service Representative (Voice & Chat Process) Locations : Noida & Gurugram Positions : Voice & Chat Process Experience : Fresher & Experienced (Undergraduates/Graduates) Salary : Noida: Up to 3 LPA Gurugram: Up to 3.8 LPA (Domestic) | Up to 4.5 LPA (International) Job Description: We are looking for enthusiastic and customer-focused individuals to join our team in Noida and Gurugram for Voice and Chat-based Customer Service roles. If you have excellent communication skills and a passion for delivering outstanding service, this is the perfect opportunity for you! Key Responsibilities : Handle inbound and outbound calls or chat conversations with customers. Provide product/service information and resolve customer queries with empathy and efficiency. Ensure customer satisfaction and retention. Follow up on customer issues to ensure resolution. Maintain a positive and professional attitude during interactions. Requirements : Excellent verbal and written communication skills. Ability to handle customer complaints and provide solutions. Flexible to work in rotational shifts (if required). Freshers or experienced candidates can apply. Educational Qualification: Undergraduate/Graduate (Both can apply). Salary & Benefits : Attractive incentives and performance bonuses. Friendly work environment and growth opportunities. For International Process, 5 Days working. Both ways cab provided Contact : For more details or to apply, please contact Tamanna - 7355013912 Fauzia - 9569902470 Apply Now and Be a Part of Our Winning Team! Regards, Tamanna Akhtar Shiningstars ITPL #jobs #jobsinnoida #jobsingurgaon #international #customerservice #delhijobs #bpo #bpojobs #chatprocess #blended #voice #communication

Responsibilities: * Maintain office equipment & supplies * Manage administrative tasks efficiently * Updating internal HR databases * Proficient in Microsoft Office suite (Excel, Word) * Organize and maintain personnel records

Commerce graduate ,young & smart, computer-savvy,female candidate , 1-2 year exp Should be able to handle office correspondence & should have own conveyance and from local Ludhiana and from city and civil lines and nearby area's

Position Summary As a Learning & Development Executive at Chrysalis, you will play a crucial role in coordinating and facilitating training programs, managing client relationships, and supporting entrepreneurs in implementing business strategies.

Contract Type. Permanent. Country. INDIA. Location. Gurgaon. Your opportunity. An Account Manager at Synergy will be responsible for managing accounts and driving sales growth within the assigned territory (North & East). The role involves developing and maintaining strong relationships with key clients, understanding their needs, and providing tailored solutions that align with Sidel's offerings.. Your Mission. Key Responsibilities Include. Account Management: Build and maintain relationships with key accounts, ensuring high levels of customer satisfaction and loyalty.. Sales Strategy: Develop and implement effective sales strategies to achieve revenue targets and expand market share.. Market Analysis: Stay informed about industry trends and competitor activities, identify new business opportunities in the growing market.. Proposal Development: Expand the scope and present proposals and quotations to clients, ensuring alignment with their requirements and Sidel's capabilities.. Collaboration: Work closely with cross-functional teams, including marketing, engineering, and customer service, to ensure seamless execution of projects and customer support.. Negotiation: Lead negotiations with clients to secure contracts and agreements that are beneficial for both parties.. CRM Opportunity Management: Timely update opportunity information in the CRM tool to ensure accurate tracking of sales activities and pipeline management.. Customer Feedback: Gather and analyze customer feedback to inform product development and service enhancements.. Your Profile. The ideal candidate should possess strong communication and interpersonal skills, a proven track record in sales, and a deep understanding of the packaging industry. A results-oriented mindset and the ability to work independently are essential for success in this role.. Qualification. Bachelor Degree in Engineering.(Mechanical Engineer preferred). Good command of English and Hindi. Proficient with Microsoft Office products for use in a sales management environment and SAP. Show more Show less

Description. Sr Medical Writer (CTT). Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.. Discover what our 29,000 employees, across 110 countries already know:. WORK HERE MATTERS EVERYWHERE. Why Syneos Health. We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.. We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.. Job Responsibilities. Mentors and leads less experienced medical writers on complex projects, as necessary.. Acts as lead for assigned writing projects.. Manages medical writing activities associated with individual studies, coordinating medical writing activities within and across departments with minimal supervision. -Develops or supports a variety of documents that include, but not limited to:. Clinical study protocols and clinical protocol amendments;. Clinical study reports;. Patient narratives;. Clinical development plans;. IND submissions and annual reports;. Integrated summary reports;. NDA and (e)CTD submissions;. Investigator brochures, as well as;. Clinical journal manuscripts, clinical journal abstracts, and client presentations.. Identifies and proposes solutions to resolve issues and questions arising during the writing process, including resolution or escalation as appropriate.. Reviews statistical analysis plans and table/figure/listing specifications for appropriate content, and for grammar, format, and consistency.. Interacts with department head and staff members in data management, biostatistics, regulatory affairs, and medical affairs as necessary to produce writing deliverables.. Serves as peer reviewer on internal review team providing review commentson draft and final documents.. Adheres to established regulatory standards, including but not limited to ICH-E3 guidelines, as well as Company Standard Operating Procedures, client standards, and Company and/or client approved templates when completing medical writing projects, on-time and on-budget.. Performs on-line clinical literature searches, as applicable.. Maintains familiarity with current industry practices and regulatory requirements and guidelines that affect medical writing.. Maintains awareness of budget specifications for assigned projects, working within the budgeted hours and communicating changes to medical writing leadership.. Completes required administrated tasks within the specified timeframes.. Performs other work-related duties as assigned. Minimal travel may be required (less than 25%). Trial transparency deliverables, protocol registration, protocol maintenance task, result posting for(CT.gov and EudraCT). Redaction of protocol and SAP (Statistical Analysis Plan). Qualifications. Minimum 7 years of experience in Medical Writing and atleast 5+ years of experience in Clinical Trial Transparency(CTT). Bachelor of Science degree with relevant writing experience or Bachelor of Arts degree (Social Sciences, English or Communications, preferred) with relevant scientific and/or medical knowledge and expertise.. Extensive knowledge of English grammar and FDA and ICH regulations and guidelines as well as a familiarity with AMA style guide.. Demonstrated high degree of independence with effective presentation, proofreading, interpersonal, and leadership skills and ensure a team-oriented approach.. Strong proficiency in Word, Excel, PowerPoint, email, and Internet.. Ability to demonstrate a familiarity with principles of clinical research and to interpret and present clinical data and other complex information.. Get to know Syneos Health. Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.. http://www.syneoshealth.com. Additional Information. Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.. Summary. Roles within the Medical Writing job family at the P22 level are responsible for writing and editing manuscripts and other medical communications on clinical studies and scientific reports. This includes special summaries from raw data for submission to regulatory agencies or for in-company use, monographs, comprehensive reviews, scientific exhibits, and other projects requiring skill in medical communication. The role involves screening, analyzing, and summarizing additional data from other sources as needed, conducting systematic literature searches and reviews, preparing literature for new products, and revising existing medical communication. These roles review and analyze statistical outputs to prepare results-based documents such as clinical study reports and development safety update reports. They support engagement and interaction with regulatory agencies through the preparation of briefing books and response documents to health authority questions. They may be responsible for entire projects or processes within their area of responsibility. Impact and Contribution Roles within the Medical Writing job family at the P22 level play a crucial role in ensuring the clear and accurate completion of medical writing deliverables, presenting scientific information clearly and accurately. They manage medical writing activities associated with individual studies, coordinating these activities within and across departments with minimal supervision. These roles lead the resolution of comments from clients and complete a variety of documents, including clinical study protocols, amendments, reports, patient narratives, annual reports, investigator brochures, informed consents, plain language summaries, periodic safety update reports, clinical development plans, IND submissions, integrated summary reports, NDA and eCTD submissions, journal manuscripts, and abstracts, posters, and presentations for scientific meetings. They adhere to established regulatory standards, including ICH E3 guidelines, company standard operating procedures, client standards, and approved templates, authorship requirements, and style and formatting guides. These roles coordinate quality and editorial reviews, ensure source documentation is managed appropriately, and act as peer reviewers for the internal team to ensure document scientific content, clarity, overall consistency, and proper format. Core Focus. Leading the clear and accurate completion of medical writing deliverables. Managing medical writing activities associated with individual studies. Coordinating these activities within and across departments. Completing a variety of documents, adhering to established regulatory standards. Coordinating quality and editorial reviews. Acting as peer reviewers for the internal team. Reviewing statistical analysis plans and table/figure/listing specifications for appropriate content, grammar, format, and consistency. Interacting and building good working relations with clients, department heads, and peers in data management, biostatistics, regulatory affairs, and medical affairs. Performing online clinical literature searches and complying with copyright requirements. Identifying and proposing solutions to resolve issues, providing technical support, training, and consultation to department and other company staff. Mentoring and leading less experienced medical writers on complex projects. Developing deep expertise on key topics in the industry and regulatory requirements. Working within budget specifications for assigned projects. Show more Show less

Description. Medical Writer II (CTT). Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.. Discover what our 29,000 employees, across 110 countries already know:. WORK HERE MATTERS EVERYWHERE. Why Syneos Health. We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.. We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.. Job Responsibilities. Mentors less experienced medical writers on projects, as necessary.. Compiles, writes, and edits medical writing deliverables, and serves as a medical writer within and across departments with minimal supervision.. Develops or supports a variety of documents that include but not limited to: o Clinical study protocols and clinical study protocol amendments; o Clinical study reports; o Patient narratives; o Annual reports; o Investigator brochures.. Reviews statistical analysis plans and table/figure/listing specifications for appropriate content, and for grammar, format, and consistency.. Interacts with department head and staff members in data management, biostatistics, regulatory affairs, and medical affairs as necessary to produce writing deliverables.. Serves as peer reviewer on internal review team. Addresses team comments accurately to ensure document scientific content, clarity, overall consistency, and proper format.. Adheres to established regulatory standards, including but not limited to ICH-E3 guidelines, as well as Company Standard Operating Procedures, client standards, and Company and/or client approved templates when completing medical writing projects, on-time and on-budget.. Performs on-line clinical literature searches, as applicable.. Working knowledge of drug development process and regulatory guidelines.. Continues professional development to keep pace with regulatory guidance and client expectations in medical writing that affect medical writing.. Stays aware of budget specifications for assigned projects, working within the budgeted hours and communicating changes to medical writing leadership.. Completes required administrated tasks within the specified timeframes.. Performs other work-related duties as assigned.. Minimal travel may be required (less than 25%).. Qualifications. Minimum 3 years of experience in Clinical Trial Disclosure (CTD), Clinical Trial Transparency (CTT) and Regulatory Medical Writing.. Preferred experience with results posting for regulatory bodies such as US FDA, ClinicalTrials.gov (ct.gov), EudraCT and national registries.. Bachelor of Science degree with relevant writing experience or Bachelor of Arts degree (Social Sciences, English or Communications, preferred) with relevant scientific and/or medical knowledge and expertise.. Extensive knowledge of English grammar and FDA and ICH regulations and guidelines as well as a familiarity with AMA style guide.. Demonstrated high degree of independence with effective presentation, proofreading, interpersonal, and leadership skills and ensure a team-oriented approach.. Strong proficiency in Word, Excel, PowerPoint, email, and Internet.. Ability to demonstrate a familiarity with principles of clinical research and to interpret and present clinical data and other complex information.. Get to know Syneos Health. Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.. http://www.syneoshealth.com. Additional Information. Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.. Show more Show less