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1.0 - 5.0 years
5 - 6 Lacs
Pune
Work from Office
Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INT Voice / Non Voice roles for different locations in Pune -- Candidates residing in Pune may apply for the same.& outstation candidates need to relocate to Pune . Job Description Viman Nagar Magarpatta Hinjewadi PROFILE - 1 --- Leading ITES MNC in Viman Nagar - Pune Process -- INTERNATIONAL Customer Support Voice / Blended / CHAT Eligible - UGs OR Graduates with Minimum 1 year of BPO Exp . Salary- Rs 4 LPA --- Rs 6.50 LPA - . for 6 months plus Exp Candidates . 5 days working / Cabs available / rotational shifts ----------------------------------------------------------------------------------------------- PROFILE 2 - Leading ITES MNC - @ Magarpatta Process --International Voice / Chat Process - Multiple LOBs available in Voice INT process . Eligible- UG/ Graduates with 1 year of BPO Exp & excellent comm skilss. Salary- Rs 4.50 to Rs 6.5 LPA -- 5 days working / Cabs available / rotational shifts ------------------------------------------------------------------------------------------------- PROFILE 3 - Leading ITES MNC - @ Hinjewadi Process --International Voice Process Eligible- UG/ Graduates with 1 year of BPO Exp & excellent comm skilss. Salary- Rs 4.50 to Rs 6 LPA -- 5 days working / Cabs available / rotational shifts FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- Vanshika 9628373762 Areesha 9628373763 Yagyanshi - 9821182648 Divya - 9821182650 Siya 7565006262 Fareeha 8528371817 HR TEAM KVC CONSULTANTS LTD #NO PLACEMENT CHARGES #
Posted 1 month ago
1.0 - 3.0 years
0 - 3 Lacs
Hyderabad
Work from Office
We are looking for Senior Executives who can join us immediately. Experience: 1+Years Notice: Immediate to 15 days Location: Hyderabad Mode: Work from Office is mandatory Shift: Rotational Shift Job Description: We are looking for highly motivated Operations Associates (OP1) with excellent communication and coordination skills to support the end-to-end engagement and communication lifecycle with our Individual Contributor (IC) workforce. You will work closely with internal stakeholders, systems (like Flow and Bloc), and external ICs to deliver timely, accurate, and empathetic communication, as well as maintain key reporting that supports operational decisions. This role requires a detail-oriented, proactive individual who can thrive in a fast-paced, high-volume environment, balancing empathy with efficiency. Key Responsibilities: :small_blue_diamond: Communication Execution (75%) Calling-based Communication (25%) Reach out to ICs over the phone to provide support, clarify onboarding status, or resolve blockers. Handle inbound escalations or sensitive queries with professionalism and empathy. Non-Calling Communication (50%) Draft and send context-specific engagement emails to ICs based on their onboarding stage, project participation, or compliance status. Leverage tools like Flow and Bloc to automate comms while monitoring for logic gaps or delivery issues. Coordinate with legal/compliance for templated messaging and approval workflows when needed. :small_blue_diamond: Reporting & Monitoring (25%) Maintain daily/weekly trackers on IC engagement status, communications sent, and funnel conversion rates. Flag anomalies or missed targets proactively to stakeholders. Support in preparing team-level dashboards and summaries to drive strategic alignment. What Youll Bring: Strong written and verbal communication skills — clear, concise, and empathetic. 1–2 years of operations, support, or communications experience (freshers with internships in relevant areas welcome). Comfort in handling high volumes of outreach while maintaining quality. Ability to handle sensitive conversations with professionalism. Proficiency in Google Sheets / Excel; comfort navigating tools like Slack, Google Docs, and email templates. Bonus: Familiarity with tools like Flow, Bloc, or other workflow automation systems. Nice-to-Haves: Experience in customer service, outreach, or onboarding functions. Exposure to engagement strategies or behavioral nudging. Regional language skills (if outreach spans multiple geographies). Interested candidates kindly click on the link below to join the call @ 2:30 Pm - 3rd July 2025. Join Zoom Meeting https://indiumsoft.zoom.us/j/97649193237?pwd=OFnO3aXlQtHoNgOXmoyDKm8y8X40HK.1 View meeting insights with Zoom AI Companion https://indiumsoft.zoom.us/launch/edl?muid=f90b8988-ea36-48e1-815c-d29c1aa509de Meeting ID: 976 4919 3237 Passcode: 890582 Launch Meeting - Zoom Zoom is the leader in modern enterprise communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars across mobile, desktop, and room systems.
Posted 1 month ago
1.0 - 6.0 years
3 - 4 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Hiring for Email chat support Executive or Non voice in Banking or Bpo Location-Malad and chandivali 5 days working 2 rotational week off salary- upto 3.5 LPA Minimum 1 year experience is compulsory in banking or bpo HR Arti 9522754537 Required Candidate profile excellent communication in writing or verbal 1 year email experience is required in bpo or banking graduate is mandate
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, Pune
Work from Office
Hiring for Technical Support & Customer Support Associate and Sr. Associate for Noida /Pune Hiring for CHAT for Pune location Salary upto 4.9LPA TCTC as per BPO experience Immediate Joiners Location -Noida /Pune Call me - 8901710456 / 6206147271 Required Candidate profile Grad & UG both can apply Voice - Minimum 6 months BPO International Voice /Tech Support Experience is must for Noida / Pune Chat - Minimum 6 months Chat experience in BPO international is required
Posted 1 month ago
1.0 - 4.0 years
2 - 7 Lacs
Siliguri
Work from Office
Admini Boosting Productivity is looking for Secretary to join our dynamic team and embark on a rewarding career journey Answering phone calls and redirect them when necessaryManaging the daily/weekly/monthly agenda and arrange new meetings and appointmentsPreparing and disseminating correspondence, memos and formsAs a Secretary you will assume the duty of clerical and administrative support in order to optimize workflow procedures in the office Support and facilitate the completion of regular reportsDevelop and maintain a filing systemCheck frequently the levels of office supplies and place appropriate ordersMake travel arrangementsDocument expenses and hand in reportsUndertake occasional receptionist duties
Posted 1 month ago
0.0 - 3.0 years
1 - 2 Lacs
Lucknow
Work from Office
Lucknow Institute of Technology is looking for Office Assistant to join our dynamic team and embark on a rewarding career journey An Office Assistant is a support role responsible for providing administrative and clerical services to an organization The following is a list of common responsibilities for an Office Assistant:1 Answering and directing incoming phone calls, responding to emails and greeting visitors2 Performing data entry and record keeping tasks3 Filing and organizing paperwork and documents4 Scheduling appointments, meetings and travel arrangements5 Performing basic bookkeeping and financial tasks6 Assisting with preparing reports, presentations and correspondence7 Maintaining office supplies and equipment8 Performing ad-hoc administrative tasks as requiredThe ideal candidate for this position should have strong organizational and communication skills, be proficient in Microsoft Office and be able to work well in a fast-paced environment
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Mumbai
Work from Office
Trainee Payroll Goregaon, Mumbai BRIEF JOB DESCRIPTION: Ensures accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates. Support audits with required documentation. Resolve employee payroll queries & coordinate with clients. Perform assigned payroll and HR duties. Proficient in Microsoft Suite, especially Excel. Work well in teams, stay positive, and communicate politely with coworkers and clients. EXPERIENCE Freshers (Commerce Graduate)
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Hiring for Multiple Roles! Phone Banking Officer Customer Relationship Manager Service Assurance Manager Escalations Manager Video KYC Officer Virtual Relationship Manager Personal Banker on Call Apply Now! Call: 9022157571 Khyati 8080126356 Ekta Required Candidate profile No Field Job! Work from the bank’s own contact center handling customer queries over the phone. Knowledge of banking processes, credit cards, insurance, or mutual funds is a plus. Visit: www.hyfly.in
Posted 1 month ago
1.0 - 6.0 years
3 - 5 Lacs
Bangalore/ Bengaluru
Work from Office
We are Hiring for Non voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @9901777673 / 6364808230 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.
Posted 1 month ago
0.0 - 3.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Christ Academy Institute for Advanced Studies is looking for Office Staff to join our dynamic team and embark on a rewarding career journey Manage incoming and outgoing correspondence, including emails, letters, and packages. Coordinate appointments, meetings, and conference calls. Handle incoming phone calls and direct them to the appropriate staff members. Manage office supplies, equipment, and facilities to ensure they are in good working order. Maintain accurate and up-to-date filing systems. Prepare reports, spreadsheets, and other documents as needed. Organize and maintain records of office expenses. Provide administrative support to other staff members as needed. Ensure the office is kept clean and organized. Implement and maintain office policies and procedures.
Posted 1 month ago
1.0 - 2.0 years
3 - 7 Lacs
Rajkot
Work from Office
Responsible for hygiene and cleaning related jobs at the site Key Result Areas: Maintain the Production areas and Dish wash/Pot wash areas at high hygienic standards possible with in the available resources and as per agreed contractual obligations Extend full co-operation to senior staff in maintaining a clean working environment and operational harmony. Follow and report to duties as per duty roaster of departmental and work as per the shift. Taking care of the sanitation of the entire hospital service and production areas including garbage dump Wash and clean the area as per the standards laid down. In addition to the above mentioned duties and job functions, any other assignment given occasionally or on a daily basis by the immediate supervisor or the management. Key Competencies: Preferably SSC Excellent grooming & personal presentation Good communicator, friendly and receptive to clients needs Punctuality and accurate time keeping Ability to work unsupervised and show initiative Ability to work as part of a team Flexible approach to the tasks that need to be completed Ability to be on your feet for extended periods of time Willingness to work in various capacities as requested or directed by the supervisor
Posted 1 month ago
4.0 - 5.0 years
3 - 7 Lacs
Mumbai
Work from Office
Responsible for hygiene and cleaning related jobs at the site Key Result Areas: Maintain the Production areas and Dish wash/Pot wash areas at high hygienic standards possible with in the available resources and as per agreed contractual obligations Extend full co-operation to senior staff in maintaining a clean working environment and operational harmony. Follow and report to duties as per duty roaster of departmental and work as per the shift. Taking care of the sanitation of the entire hospital service and production areas including garbage dump Wash and clean the area as per the standards laid down. In addition to the above mentioned duties and job functions, any other assignment given occasionally or on a daily basis by the immediate supervisor or the management. Key Competencies: Preferably SSC Excellent grooming & personal presentation Good communicator, friendly and receptive to clients needs Punctuality and accurate time keeping Ability to work unsupervised and show initiative Ability to work as part of a team Flexible approach to the tasks that need to be completed Ability to be on your feet for extended periods of time Willingness to work in various capacities as requested or directed by the supervisor
Posted 1 month ago
1.0 - 2.0 years
3 - 7 Lacs
Mohali
Work from Office
Responsible for hygiene and cleaning related jobs at the site Key Result Areas: Maintain the Production areas and Dish wash/Pot wash areas at high hygienic standards possible with in the available resources and as per agreed contractual obligations Extend full co-operation to senior staff in maintaining a clean working environment and operational harmony. Follow and report to duties as per duty roaster of departmental and work as per the shift. Taking care of the sanitation of the entire hospital service and production areas including garbage dump Wash and clean the area as per the standards laid down. In addition to the above mentioned duties and job functions, any other assignment given occasionally or on a daily basis by the immediate supervisor or the management. Key Competencies: Preferably SSC Excellent grooming & personal presentation Good communicator, friendly and receptive to clients needs Punctuality and accurate time keeping Ability to work unsupervised and show initiative Ability to work as part of a team Flexible approach to the tasks that need to be completed Ability to be on your feet for extended periods of time Willingness to work in various capacities as requested or directed by the supervisor
Posted 1 month ago
1.0 - 3.0 years
3 - 7 Lacs
Pune
Work from Office
Responsible for hygiene and cleaning related jobs at the site Key Result Areas: Maintain the Production areas and Dish wash/Pot wash areas at high hygienic standards possible with in the available resources and as per agreed contractual obligations Extend full co-operation to senior staff in maintaining a clean working environment and operational harmony. Follow and report to duties as per duty roaster of departmental and work as per the shift. Taking care of the sanitation of the entire hospital service and production areas including garbage dump Wash and clean the area as per the standards laid down. In addition to the above mentioned duties and job functions, any other assignment given occasionally or on a daily basis by the immediate supervisor or the management. Key Competencies: Preferably SSC Excellent grooming & personal presentation Good communicator, friendly and receptive to clients needs Punctuality and accurate time keeping Ability to work unsupervised and show initiative Ability to work as part of a team Flexible approach to the tasks that need to be completed Ability to be on your feet for extended periods of time Willingness to work in various capacities as requested or directed by the supervisor
Posted 1 month ago
1.0 - 6.0 years
3 - 7 Lacs
Patiala
Work from Office
Responsible for hygiene and cleaning related jobs at the site Key Result Areas: Maintain the Production areas and Dish wash/Pot wash areas at high hygienic standards possible with in the available resources and as per agreed contractual obligations Extend full co-operation to senior staff in maintaining a clean working environment and operational harmony. Follow and report to duties as per duty roaster of departmental and work as per the shift. Taking care of the sanitation of the entire hospital service and production areas including garbage dump Wash and clean the area as per the standards laid down. In addition to the above mentioned duties and job functions, any other assignment given occasionally or on a daily basis by the immediate supervisor or the management. Key Competencies: Preferably SSC Excellent grooming & personal presentation Good communicator, friendly and receptive to clients needs Punctuality and accurate time keeping Ability to work unsupervised and show initiative Ability to work as part of a team Flexible approach to the tasks that need to be completed Ability to be on your feet for extended periods of time Willingness to work in various capacities as requested or directed by the supervisor
Posted 1 month ago
1.0 - 2.0 years
2 - 5 Lacs
Guwahati, Kolkata
Work from Office
Responsible for delivery of services to the satisfaction of customers and client Key Responsibilities Prepares the pantry area for service, which includes cleaning, and setting up the pantry for smooth and hygienic operations Continuously ensures replenishment of the different consumables in the pantry area during service Checks if crockery, cutlery, glasses, ashtrays, napkins, placemats and other supplies are at their designated locations Removes dishes and glasses from the tables as they are emptied Cleans up spillage during service Acts in a courteous manner to the client Maintains a high standard of personal hygiene and appearance Know current Safety Regulations Cooperate with members of the department and facility on all emergency conditions regarding internal customers, visitors and staff safety Ensure proper usage and maintenance of all equipment at his/her disposal Check meals/drinks to make sure that they are presented to the customers according to their order, prior to serving these Ensure that sufficient quantity of cutlery; crockery and disposable are always available in the pantry area Maintain the pantry area and equipment in a clean and orderly condition Respond to emergency call-in situations Attend all scheduled staff training and safety meetings Ensure availability of tea/coffee and edibles to the senior management & employees as & when required Ensure availability of tea/coffee in the workstation area or meeting/board/training rooms Any other duty as instructed by his immediate Supervisor/Manager from time to time Key Competencies: Previous food handling experience in a corporate environment Excellent grooming and personal presentation Good communicator, friendly and receptive to clients needs Customer service orientation Punctuality and accurate time keeping Ability to work unsupervised and show initiative Ability to work as part of a team
Posted 1 month ago
1.0 - 2.0 years
2 - 5 Lacs
Chennai
Work from Office
Responsible for delivery of services to the satisfaction of customers and client Key Responsibilities Prepares the pantry area for service, which includes cleaning, and setting up the pantry for smooth and hygienic operations Continuously ensures replenishment of the different consumables in the pantry area during service Checks if crockery, cutlery, glasses, ashtrays, napkins, placemats and other supplies are at their designated locations Removes dishes and glasses from the tables as they are emptied Cleans up spillage during service Acts in a courteous manner to the client Maintains a high standard of personal hygiene and appearance Know current Safety Regulations Cooperate with members of the department and facility on all emergency conditions regarding internal customers, visitors and staff safety Ensure proper usage and maintenance of all equipment at his/her disposal Check meals/drinks to make sure that they are presented to the customers according to their order, prior to serving these Ensure that sufficient quantity of cutlery; crockery and disposable are always available in the pantry area Maintain the pantry area and equipment in a clean and orderly condition Respond to emergency call-in situations Attend all scheduled staff training and safety meetings Ensure availability of tea/coffee and edibles to the senior management & employees as & when required Ensure availability of tea/coffee in the workstation area or meeting/board/training rooms Any other duty as instructed by his immediate Supervisor/Manager from time to time Key Competencies: Previous food handling experience in a corporate environment Excellent grooming and personal presentation Good communicator, friendly and receptive to clients needs Customer service orientation Punctuality and accurate time keeping Ability to work unsupervised and show initiative Ability to work as part of a team
Posted 1 month ago
1.0 - 2.0 years
2 - 5 Lacs
Gurugram
Work from Office
Responsible for delivery of services to the satisfaction of customers and client Key Responsibilities Prepares the pantry area for service, which includes cleaning, and setting up the pantry for smooth and hygienic operations Continuously ensures replenishment of the different consumables in the pantry area during service Checks if crockery, cutlery, glasses, ashtrays, napkins, placemats and other supplies are at their designated locations Removes dishes and glasses from the tables as they are emptied Cleans up spillage during service Acts in a courteous manner to the client Maintains a high standard of personal hygiene and appearance Know current Safety Regulations Cooperate with members of the department and facility on all emergency conditions regarding internal customers, visitors and staff safety Ensure proper usage and maintenance of all equipment at his/her disposal Check meals/drinks to make sure that they are presented to the customers according to their order, prior to serving these Ensure that sufficient quantity of cutlery; crockery and disposable are always available in the pantry area Maintain the pantry area and equipment in a clean and orderly condition Respond to emergency call-in situations Attend all scheduled staff training and safety meetings Ensure availability of tea/coffee and edibles to the senior management & employees as & when required Ensure availability of tea/coffee in the workstation area or meeting/board/training rooms Any other duty as instructed by his immediate Supervisor/Manager from time to time Key Competencies: Previous food handling experience in a corporate environment Excellent grooming and personal presentation Good communicator, friendly and receptive to clients needs Customer service orientation Punctuality and accurate time keeping Ability to work unsupervised and show initiative Ability to work as part of a team
Posted 1 month ago
5.0 - 6.0 years
1 - 2 Lacs
Kolkata
Work from Office
Responsible for delivery of services with the satisfaction of customer and client Key Responsibilities To report for duties well-groomed and in proper uniform (Haircut, Nails, Uniform, Shoes, Pad, pencil etc) Attend briefing before start of shift and debriefing at the end of shift Check the menu and note special instructions from the supervisor at the beginning of the day To do all MIS end place correctly before the service time to ensure agreed standards of service Provide food and beverage services in a proper manner Speak in a empathetic tone and communicate all information to his supervisor Keep track of all food services made during his shift by maintaining proper service delivery and clearance records at the site Maintain a clean and neat work environment Take proper handover at beginning of shift and give correct handover before leaving (including service and clearance cards) Ensure proper mis-end-place, and see that clean, dry and proper equipment is used as per the SOP laid down Any other duty as instructed by his immediate Supervisor/Manager from time to time Key Competencies: Previous food handling experience in a corporate environment Excellent grooming and personal presentation Good communicator, friendly and receptive to clients needs Customer service orientation Punctuality and accurate time keeping Ability to work unsupervised and show initiative Ability to work as part of a team
Posted 1 month ago
5.0 - 10.0 years
3 - 8 Lacs
Mumbai, Mumbai Suburban
Work from Office
Position: Quality Analyst L2.5 Exp- Min 5 Yrs Relevant in IT Infra Location: Jogeshwari (Mumbai) Notice Period: Immediate Joiners Shift timings and working days: General Shift, 6 Days working Note : Completely Work From Office Graduates with Excellent communication skills Male Interview Rounds- Direct Schedule F2F in Head Office (Goregaon east) Job Responsibilities Gather relevant data from various sources to prepare reports. Exp in Chats, Call, Tickets and email monitoring. Evaluate quality and accuracy of transactions/calls as per defined guidelines Publish relevant Quality reports and provide right feedback for improving service quality Handling BAU audits, C- sat Audits, Short call Audits, etc. Publishing Dashboards C-sat Reports, and maintaining various trackers Sharing one on one feedbacks with advisors on their daily audits Conducting DIP checks and quality session Customer satisfaction analysis to identify key drivers/issues which impact performance and provide suggestions for training/process improvements Participate in Feedback and calibration sessions for improvement of Service Quality Identify and report on key trends from quality evaluation activity, make recommendations and communicate findings, Create and maintain timely and accurate quality database Identify training requirements from Quality Evaluation activity and provide feedback to Training Uses statistics to analyse quality reports to find out patterns and trends and to ensure adherence to the quality and customer satisfaction metrics Prepare / Maintain reporting templates with various analysis based on different requirements Well Versed in Advance Excel ITIL Certification or At least Awareness Role & responsibilities
Posted 1 month ago
0.0 - 1.0 years
3 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadia @ 7898822545, Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 5.0 years
2 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
We are hiring Freshers to 7 Years experienced candidates for different Customer support roles_ TOP MNC at GURGAON. INTERNATIONAL & DOMESTIC processes are available FRESHERS and Experienced candidates can apply. Any graduates and Undergraduates can apply. 12th Qualification is mandatory SALARY = 15.7 K to 35 K In hand + Incentives ( SALARY is clearly depends on Qualification & Experience) Night Shift, Day shift (Domestic), Evening & Rotational Shifts available INTERNATIONAL CHAT , VOICE & BLENDED Processes are available. ___________________________________________________________________________________________ CALL IMMEDIATELY SHARE WITH FRIENDS & COLLEAGUES Please Ping on WhatsApp as well ( Name, Number, Mail id, Fresher/Experienced) Sr HR Ranjan - 8586942554 ( Call & WhatsApp) - Please call twice, if not connected. Email: ranjansahakne3@gmail.com TOUCH CONSULTANTS_NO CHARGES NEW DELHI
Posted 1 month ago
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