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1.0 - 5.0 years
4 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
0.0 - 1.0 years
3 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
0.0 - 1.0 years
0 - 0 Lacs
Jaipur
Work from Office
Work directly with the Founder to manage portal operations, handle property inquiries, onboard owners, update listings, and support usersideal for proactive, internet-savvy candidates looking to grow in a startup environment. Accessible workspace Assistive technologies
Posted 3 weeks ago
1.0 - 6.0 years
2 - 4 Lacs
Hyderabad/Secunderabad
Work from Office
Greetings From Scorelabs Inc ! We are Hiring Customer Support Executive ! Email and Chat Process Rotational Shifts Rotational Week Offs 6 days working CTC - 28K Max Pls call to Lavanya - 8464822386 Required Candidate profile 1 year exp in chat / email process mandatory Work @ Begumpet for Domestic & International For Hi Tech City English / Telugu / Hindi required Perks and benefits Plus other benefits as applicable Two way cab
Posted 3 weeks ago
0.0 - 2.0 years
4 - 4 Lacs
Bengaluru
Work from Office
rack Your Way into Google! Subscription Support 4LPA + 30K Bonus | 4-Month Premium Role TO APPLY CONTACT: JOY 7996004799 rivera.joy1210@gmail.com (if the call is busy please drop your CV to this whatsapp) Role: Google Subscription Support (Blended Voice + Non-Voice) Type: 4-Month Contract Work Location: Google Office, Mahadevpura, Bangalore Salary: 4 LPA (Fixed) + 30,000 Joining Bonus Shifts: Rotational U.S. Shifts Cab Facility: Day Shift: One-Way Cab Night Shift: Both-Way Cab Exclusive Google Benefits: 3 Meals a Day Breakfast, Lunch & Dinner Free Access to Google Cafeteria & Gym Premium Office Environment Interview Rounds: 1 HR Round 2 Versant (Voice Assessment) 3 Operations Round 4 Spot Offer Immediate Joining! Eligibility: Any Graduate — Excellent Communication Skills (English) — Freshers & Experienced Both Welcome CONTACT: JOY 7996004799 rivera.joy1210@gmail.com (if the call is busy please drop your CV to this whatsapp)
Posted 3 weeks ago
3.0 - 6.0 years
4 - 6 Lacs
Nagpur
Work from Office
To Apply: Please fill up the following application form as a first step of Selection Process - https://habuild.keka.com/careers/jobdetails/90410 Role & responsibilities Lead the day-to-day operations of the calling and email-based member support teams - ensuring responsiveness, accuracy, and a high-empathy tone of communication Oversee and coordinate efforts across Yoga & Physio Support Teams , Payments Support , and the Data Management Team , ensuring each functions smoothly and in alignment with member needs and internal SLAs Own the support experience end-to-end ensuring timely, empathetic, and effective communication with members. Act as the escalation point for complex or sensitive queries across these functionswhether it's a therapy concern, a payment issue, or a data correction request Build SOPs, escalation workflows, and communication templates to scale operations efficiently. Track key support metrics and drive continuous improvement - such as resolution time, CSAT, error rates, and backlog across functions and proactively take action to address gaps Lead training and performance reviews for the support team - Work closely with leads and shift in-charges to monitor team performance, resolve roadblocks, and maintain service quality across all verticals Collaborate cross-functionally with product, growth, and expert teams to close feedback loops - and surface member insights and contribute to systemic improvements Conduct regular huddles and team reviews, ensuring morale, clarity, and accountability across both frontline and backend teams Champion Habuilds empathy-first culture , guiding every team to go beyond transactional support and create meaningful member connections Preferred candidate profile 3-5+ years of experience in leading member support operations leading cross-functional support teams (voice, email, and backend operations) preferably in B2C, wellness, edtech, or service-based startups Strong leadership and team management skills experience managing 50+ person support teams Hands-on experience with support tools and comfort with Excel/Sheets-based reporting, operationally sound with experience in tracking and analyzing support metrics across multiple functions Clear and effective communicator, fluent in both English and Hindi (spoken + written). Excellent communication and problem-solving skills, especially in high-emotion or high-stakes member scenarios Process-driven, empathetic, and calm under pressure — you lead by example and inspire the team. Prior experience working with subject-matter experts like yoga instructors, coaches, or healthcare professionals is a bonus.
Posted 3 weeks ago
6.0 - 10.0 years
15 - 25 Lacs
Bengaluru
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further – Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role. You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You’ll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible. If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today! Roles & Responsibilities: Perform firmware upgrades, patches, and routine maintenance on firewalls. Integrate firewall solutions with SIEM, IDS/IPS, endpoint protection, and cloud security tools. Monitor network performance and security systems, responding to security incidents and conducting root cause analysis. Investigate and respond to security breaches, malware infections, and intrusion attempts & Major incident handling. Configure, and manage enterprise antivirus solutions (such as TrendMicro, CrowdStrike, or similar) & Configure and manage EDR and XDR solutions. Monitor and analyze security alerts, logs, and reports for malware infections and security incidents. Implement real-time protection, signature updates, behavioral analysis, and heuristic scanning techniques & install and uninstall endpoint security solutions. Implement network virtualization, micro-segmentation, distributed firewalling (DFW). Troubleshoot and optimize NSX networking components, including VXLAN, Overlay, Edge Services Gateway (ESG), and Distributed Logical Routers (DLR). Configure NSX Security Policies, NAT, VPN, Load Balancing, and Firewall rules. Configure, and manage Web Application Firewalls (WAF) in on-premises and cloud environments, configure, and manage NAC for wired, wireless, and VPN network access control. Create and fine-tune security policies, custom rules, and signatures to critical signature. Monitor and analyze WAF logs, alerts, and traffic to detect and mitigate web-based attacks. Design and implement .1X authentication, MAB (MAC Authentication Bypass), posture assessment, and profiling policies. Understanding of PKI, certificate-based authentication, endpoint profiling, and device posture assessment. Monitor, analyze, and respond to NAC logs, security alerts, and compliance reports Configure, and manage Arcon PAM solutions to secure privileged accounts and sensitive data across the organization. Troubleshoot and resolve PAM issues, including access failures, session disruptions, and integration problems User onboarding to PAM and giving required access to systems. Monitor and analyze PAM-related logs, access requests, and activity reports to detect potential security incidents or policy violations Implement and optimize web filtering policies, SSL decryption, and content inspection Monitor and analyze proxy logs, user activities, and internet traffic for security threats and policy violations Troubleshoot proxy performance issues, website access problems, and SSL-related errors, configure, and manage Data Loss Prevention (DLP) solutions Develop and enforce data security policies to detect and prevent unauthorized data transfers. Configure DLP rules, keyword detection, fingerprinting, and machine learning-based policies. Monitor and analyze DLP alerts, incidents, and logs for potential data breaches or policy violations. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience: Experience in cybersecurity, SOC, or security engineering roles. Total experience of 10+ years. Strong knowledge of network security, endpoint security Hands-on experience with WAF, IBM DAM, IBM GDE, Forcepoint Proxy, DLP, Email Gateway. Hands-on experience with FortiManager, Thales CipherTrust and FortiAnalyzerCreate and exp with DAM solutions such as IBM Guardium. BSc. B.E./B. Tech, M.E. /M. Tech . Ability to monitor and audit database activities for unauthorized access and suspicious activities. Understanding of key management solutions (KMS) and Hardware Security Modules (HSMs) & WAF Signature analysis. Hands-on experience with SDWAN, PaloAlto , FortiGate and Checkpoint. Expertise in NSX-T components such as Transport Zones, Edge Nodes, and T0/T1 Gateways. Implement and maintain VPNs, IPSec tunnels, and SSL VPNs using Palo Alto and FortiGate technologies. Proficiency in routing protocols BGP, OSPF, Configure proxy and network access control (NAC) solutions. Preferred Skills and Experience : Network Virtualization (VCTA-NV) , Forcepoint DLP, Web Security Administrator Certification , CEH , CompTIA Security+. PCNSE, NSE4 ,WAF Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 3 weeks ago
1.0 - 4.0 years
1 - 5 Lacs
Rajkot
Work from Office
Marwadi Group is looking for QA & Product Support Executive to join our dynamic team and embark on a rewarding career journey Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processes.
Posted 3 weeks ago
1.0 - 3.0 years
1 - 3 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Digital Marketing Manager Fintech Job Title : Digital Marketing Manager Fintech Location : Chennai, Hyderabad, Bangalore Experience : 1-3 Role Summary: Lead and execute digital marketing strategies to drive user acquisition, engagement, and retention across fintech products, including digital payments and neo banking platforms. Key Responsibilities: Develop and manage multi-channel digital campaigns (SEO, SEM, social media, email, content). Optimize user funnels and conversion rates across platforms. Analyze campaign performance using tools like Google Analytics, Mixpanel, and HubSpot. Collaborate with product and design teams to align messaging and UX. Manage paid media budgets and ROI tracking. Stay updated on fintech trends and competitor strategies. Qualifications: 5+ years in digital marketing, preferably in fintech or BFSI. Proficiency in Google Ads, Meta Ads, and marketing automation tools. Strong analytical skills and experience with A/B testing. Excellent communication and project management abilities.
Posted 3 weeks ago
1.0 - 6.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Exp: 1 yr expr into Technical support chat Salary: 4 LPA Must expr into Microsoft and windows products Location: Hyderabad Immediate joiners preferrable Excellent communication skills Interview: Direct walk in Thanks Js4u 9600445623/7826055629
Posted 3 weeks ago
0.0 - 2.0 years
4 - 4 Lacs
Bengaluru
Work from Office
rack Your Way into Google! Subscription Support 4LPA + 30K Bonus | 4-Month Premium Role Role: Google Subscription Support (Blended Voice + Non-Voice) Type: 4-Month Contract Work Location: Google Office, Mahadevpura, Bangalore Salary: 4 LPA (Fixed) + 30,000 Joining Bonus Shifts: Rotational U.S. Shifts Cab Facility: — Day Shift: One-Way Cab — Night Shift: Both-Way Cab Exclusive Google Benefits: 3 Meals a Day – Breakfast, Lunch & Dinner Free Access to Google Cafeteria & Gym Premium Office Environment Interview Rounds: 1 HR Round 2 Versant (Voice Assessment) 3 Operations Round 4 Spot Offer – Immediate Joining! Eligibility: — Any Graduate — Excellent Communication Skills (English) — Freshers & Experienced Both Welcome CONTACT - SAHIL -9164462369 DARSHAN- 7996002799 DRISTI-9513900441
Posted 3 weeks ago
3.0 - 6.0 years
6 - 10 Lacs
Pune
Work from Office
Qualification: B.E./B.Tech Computer science, Electrical engineering, Mechanical engineering Roles Responsibilities: As a C++ developer in the Simulation environment unit, you will work with: Enablement of advanced large-scale simulation testing for the development of autonomous vehicles Integration of third-party state-of-the-arttools in our simulation platform. Support of software developers and testers throughout the organization with the simulation tools. Contributing to the teams planning and roadmaps. Additional Responsibilities: To succeed in your tasks, we believe you have: Degree in Computer science, Electrical engineering, Mechanical engineering More than 5 years of experience working with C++ on Linux Experience using debugging tools Git experience Good to have: Real-time operating system experience Basic CI/CD experience Basic containerized tool experience Cloud experience -> Cloud experience: AWS, Databricks, etc. Basic knowledge of robotics or autonomous technologies Working experience in product with large code base Required Skill Set: Real-time operating system experience Basic CI/CD experience Basic containerized tool experience Cloud experience -GT; Cloud experience: AWS, Databricks, etc. Basic knowledge of robotics or autonomous technologies Working experience in product with large code base In your role, you will learn how our autonomous vehicle software stack works. Your contributions will be one of the keys to securing the efficient and safe deployment of Scanias next-generation autonomous software. We give high value to cooperation, support to each other and knowledge sharing. Spontaneous mob sessions happen frequently.
Posted 3 weeks ago
4.0 - 7.0 years
5 - 9 Lacs
Pune
Work from Office
Collaborate with cell suppliers to develop deliver cell at different sample stages as per RFQ/Compliance matrix. Checking of cell data sheets, handling manuals and other technical documents. Contribute to Cell Development for future generation products. Analyze the cell data sheet, cell BOM and prepare meaningful conclusions and present them to CFTs and management. Additional Skills: Understanding of cell working principle, cell internal schematics, terminologies and cell performance parameters. Knowledge of internal components of cell like cathode, anode, separator, electrolyte etc., and their role in cell performance. Strong fundamentals of Chemistry / Material Science . Should be Structured and Organized. Good analytical skills required. Good Communication Skills required. Good Knowledge MS Office tools (Excel, OneNote, Teams, SharePoint etc.)
Posted 3 weeks ago
1.0 - 4.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Accentrix solution is looking for Customer Support Professional to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries via phone, email, or live chat Troubleshooting technical problems and providing solutions Recording and updating customer information in databases Escalating complex issues to higher levels of support Maintaining a high level of knowledge about company products and services Providing exceptional customer service and building positive relationships with customers Collaborating with other teams to resolve customer issues and improve processes Staying current with industry developments and updates to company policies Continuously seeking ways to improve customer experience and overall satisfaction. Any Graduate with a minimum 6 months exp or MBA fresher Candidate should be fluent in English (Versant Level 4) and Hindi
Posted 3 weeks ago
0.0 - 1.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Accentrix solution is looking for Customer Support Professional to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries via phone, email, or live chat Troubleshooting technical problems and providing solutions Recording and updating customer information in databases Escalating complex issues to higher levels of support Maintaining a high level of knowledge about company products and services Providing exceptional customer service and building positive relationships with customers Collaborating with other teams to resolve customer issues and improve processes Staying current with industry developments and updates to company policies Continuously seeking ways to improve customer experience and overall satisfaction. Edu: 10+2 / Any Graduate Excellent Communication
Posted 3 weeks ago
2.0 - 4.0 years
2 - 5 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities - 3 year experience in Customer Service/Operations in BFSI. Should have excellent email communication skills (English ). Should be proficient in Excel, PowerPoint etc. Reading proficiency English, Hindi, Marathi, Gujarati/Tamil/Telugu. Joining- Immediate Designation - Executive Location- Govandi Preferred candidate profile - Male Candidate preferred.
Posted 3 weeks ago
2.0 - 4.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Job Title: Sales Development Representative Company Name: Torry Harris Geography: US (Late evening working hours in India) Job Description: As a Sales Development Representative at Torry Harris, you will be a crucial part of our sales team, responsible for generating new business opportunities by identifying and reaching out to potential clients. You will conduct market research, engage with prospects, understand their needs, and effectively communicate how our solutions can address their challenges. Your goal will be to set up meetings and assist in managing the sales pipeline, ultimately contributing to our company's growth and success. Key Responsibilities: - Identify and qualify potential leads through research and outreach. - Conduct cold calls and email campaigns to generate interest in our services. - Maintain accurate records of leads and interactions in our CRM system. - Collaborate with the sales team to develop and refine strategies for outreach. - Follow up on inbound leads and nurture them through the early stages of the sales funnel. - Prepare and deliver presentations to showcase our solutions effectively. - Stay updated on industry trends and competitive landscape to position our offerings strategically. - Participate in team meetings and contribute insights to improve processes. Skills Required: - Proficiency in Cold Calling & Cold Emailing - MUST HAVE - LinkedIN outreach via Email, Direct Message - Excellent verbal and written communication skills. - Strong interpersonal skills to build relationships with prospects. - Ability to work independently as well as collaboratively in a team setting. - Strong organizational and time management skills. - Analytical mindset with attention to detail. - Problem-solving abilities and a customer-centric approach. Tools Required: - Proficiency in CRM software (e.g., Zoho). - Familiarity with sales engagement tools (e.g., Outreach, SalesLoft). - Knowledge of email marketing platforms (e.g., Mailchimp, SendGrid). - Experience with data analytics tools to track and measure performance. - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) or Google Workspace. If you are enthusiastic about sales, eager to learn, and looking to grow your career in a dynamic environment, we encourage you to apply for this exciting opportunity at Torry Harris.
Posted 3 weeks ago
1.0 - 4.0 years
0 Lacs
Mangaluru, Udupi, Bangalore Rural
Work from Office
1–2 yrs in customer success/support (tech) Strong problem-solving, communication Customer-focused, adaptable CRM/ticketing tools Explain tech to non-tech users Basic APIs, troubleshooting Data-driven mindset Send your resume: mohanrajk@desicrew.in Required Candidate profile Good communicarion skill wich imcluding writter and oral Good knowlege on Infiormationtechmologu ( software troubleshooting and instralation)
Posted 3 weeks ago
1.0 - 6.0 years
4 - 4 Lacs
Chennai
Work from Office
Hi, We are conducting walk-in interviews for experienced customer support professionals for UK shifts as Quality Analyst. Experience - 1 yr & above (only from customer support background from international customer service background only) Salary - 4 lakhs per annum to 4.4 lakhs per annum Work from office only Shift timings - 1.30pm to 10.30pm / 2.30pm to 11.30pm Should be able to join immediately 5 days working in a week and saturday and sunday fixed off Free cab facility provided for pick and drop(*25km radius, door step pick and drop) Good communication skill in English is required If you are interested and your skills match the requirements, please walk in to the address below with your updated resume. Foundever TRIL Infopark Ltd, 1st floor Block-C, Hardy Tower, Ramanujan IT SEZ, Rajiv Gandhi Salai, Tharamani, Chennai. Contact person - Janani - 9043685348 Walkin-date - 9 July, 10 July and 11 July Walkin time - 11am to 2pm only Job Responsibilities: Evaluate Agent Performance: Review the quality of both phone and non-voice interactions against client quality benchmarks. Ensure Compliance: Monitor adherence to business rules and processes, promptly reporting any breaches. Document & Report: Complete monitoring forms with detailed performance comments and accurately save all results for reporting. Support Improvement: Assist in developing recommendations for quality assurance enhancements, focusing on workflow and knowledge guides. Efficiency: Ability to work quickly and accurately to meet set targets. Analytical Acumen: Excellent analytical skills, including synthesizing data from diverse sources. Organization: Superior time management and organizational abilities. Technical Proficiency: Basic computer literacy and software usage. QA Understanding (Advantage): Knowledge of quality assurance standards and methodologies is a plus. Note: If you have previously interviewed for this role, please disregard this posting.
Posted 3 weeks ago
0.0 - 1.0 years
3 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
1.0 - 5.0 years
4 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
1.0 - 5.0 years
4 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
1.0 - 5.0 years
4 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
0.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Provide information to job seekers on WhatsApp. Pass lead to recruitment team for qualified leads - in a timely manner. Work From Home Looking For Freshers For Recruiter: Source candidates through various channels such as job boards. Required Candidate profile Immediate Joiner Work From Home Candidate should be from Hyderabad, New Delhi, Mumbai, Pune, Bangalore, Fresher Candidates from 2023, 2024,2025,2026 batches - any stream (IT/Non IT)
Posted 3 weeks ago
0.0 - 5.0 years
0 - 2 Lacs
Bengaluru
Work from Office
Key Responsibilities: Handle inbound and outbound emails related to customer support, order management, and service inquiries. Respond to customer emails promptly and professionally, ensuring all queries are addressed accurately. Escalate complex issues to the appropriate team and follow up until resolution. Maintain email logs and update customer information in the system. Collaborate with other departments to resolve customer issues efficiently. Follow process guidelines and adhere to quality standards. Achieve daily and monthly targets related to email handling and customer satisfaction. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 3 weeks ago
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