1318 Email Jobs - Page 14

Chat Support Executive Night Shifts (Gurgaon) Salary: Up to 5 LPA (In-Hand) Location: Gurgaon Shifts: Night shifts (Rotational week-offs) Cab/shuttle: Provided during odd hours; shuttle or reimbursement for return side Eligibility Criteria Minimum 1 year experience in chat support process (non-voice) Good communication skills (written & comprehension) Comfortable with night shifts & rotational offs Must be okay with Gurgaon location Education: Undergraduate or graduate (both accepted)

Reporting to the ISPL Head of DEC Process & Control this role is in charge of the Control framework, definition and oversight of the local processes. Acting as a key SME for DEC and LD OPS in India, the incumbent will have to ensure that a robust, efficient and compliant processes are in place across all functional domains and aligned with other regions. Responsibilities Direct Responsibilities The role is critical and highly visible within DEC Operations, covering 3 main areas for India : 1. Platform monitoring and coordination: Monitor and analyze KPIs and metrics to identify deviations / risks Structure India Ops daily calls (Ops teams Mgt) covering main Ops risk topics, main productions highlights, clients issues & complaints, complex or specific events Identify corrective actions when required and follow up of their implementation, post mortem management conduct regular or specific controls and ensure process consistency end to end. Coordinate Operational topics with Finance, OPC, ORC, Risk, legal, Regulatory teams, Compliance, Auditors Structure Ops specific committee with the business and participate to various business committee Coordinate Ops contributions to Crisis Committees Coordinate major incidents management having impacts on the overall process architecture and define / monitor related action plans Contribute to and monitor audit reports (ISAE / IG / Regulatory). P&L reporting management 2. Critical process Management & Control Control critical processes, ensure a proper training is delivered to the staff on these processes Run critical processes as second level of validation Assess risks of BAU on these tasks evolutions Control various critical reporting accuracy Resiliency and adherence to FTS model - Prepare, execute and monitor the plan to rotate critical activities between ISPL and Lisbon to enable continuity of knowledge and operational readiness in unforeseen crisis situation. 3. Ops Process & continuous enhancement Define / Challenge Ops processes and related procedures in coordination with other DEC Ops teams and ensure maintenance Define and ensure maintenance of Ops BCP, ERS, RCSA, GCL and processes split between various production centers Ensure that a proper Oversight of data quality and consistency is in place Monitor, improve & reduce manual processes (continuous efficiency review including digital initiatives) Define KPIs and metrics & harmonize across production center. Improve Ops activity dashboards. STP rate, review and fail justification, action plan definition (miss booking, process change, client instruction review, methodology review) Run the Bank dimension Lead: interact with IT teams, Leader of the IT Run the Bank roadmap, to ensure continuity of transversal analysis of Run the Bank topics (including regulatory evolution). Ensure the testing & sign off of it Interact with Change and Design to ensure Change The Bank initiatives are implemented taking into account all the platform constraints and requirements Minimum Required Qualifications Bachelor degree 15-20 years of experience in DEC and LD operations (across, Clearing, Trade support, reconciliation - trade, positions, cash, market fee, Brokerage, Cash and collateral) with specific focus on Risk and Control Experience in managing large teams across locations Good understanding of regulatory topics impacting DEC Experience interacting with outside parties, clients and various lines of business seeking solutions for enhancing control environments Preferred Qualifications: experience in client services, solutions, or relationship building and management Project management experience specific to establishing best practices, process improvements, and implementation of operational controls Technical & Behavioral Competencies Strong Communication skills required for an effective liaison with counterparties and internal stakeholders to the reconciliation process. (Middle offices, marketers, traders, credit, compliance and legal) Take Accountability and Ownership, Having good control and analytical mindset In depth practical and theoretical understanding of DEC and LD lifecycle Good knowledge of Exchange Traded derivative products /ETD Clearing. Experience of the commodity exchanges and CCPs platforms Flexibility to accommodate business requirements and working hours. Ability to use Excel at an intermediate level - essential Excellent numerical and analytical skills - essential High attention to detail and quality focused Be comfortable with escalation and managing issues as they arise Forward thinking and proactive with the ability to question process Ability to work under pressure Specific Qualifications (if required) Bachelors degree from a college or university Strong Communication skills and client focus oriented Fundamental understanding of clearing /Futures & Options markets. Knowledge of all Microsoft Office applications (Excel, Word, PowerPoint, Access) Skills Referential Behavioural Skills : (Please select up to 4 skills) Attention to detail / rigor Organizational skills Personal Impact / Ability to influence Critical thinking Transversal Skills: Ability to understand, explain and support change Analytical Ability Ability to develop and leverage networks Ability to understand, explain and support change Choose an item. Education Level: Bachelor Degree or equivalent Experience Level 15-20 years

First-level troubleshooting for network, email, and application-related issues Support and maintenance of desktop, laptop, and printer devices Installation, configuration, and regular maintenance of IT systems Onboarding support for new joiners, including email ID creation and system setup Day-to-day management of IT operations at the facility level IT hardware inventory management and asset tagging

Hiring for Multiple Roles in Banking & Customer Service Phone Banking Officer Customer Relationship Manager Escalations Manager Virtual Relationship Manager Personal Banker on Call Call Sanika: 9082104424 Visit: www.hyfly.in Required Candidate profile No Field Job – Work from Bank’s Own Contact Center Solve customer queries over phone. Knowledge of Banking processes, Credit Cards, Insurance, Mutual Funds is a plus. Locations: Andheri | Thane|Noida Perks and benefits Bank Payroll Performance Bonus No Field Work

AMRITSAR GROUP OF COLLEGES is looking for Data Entry Operators to join our dynamic team and embark on a rewarding career journey Proven data entry work experience, as a Data Entry Operator or Office Clerk Experience with MS Office and data programs Familiarity with administrative duties Experience using office equipment, like fax machine and scanner Typing speed and accuracy Excellent knowledge of correct spelling, grammar and punctuation Attention to detail Organizational skills, with an ability to stay focused on assigned task

SM Express Logistics Pvt. Ltd. is looking for Back Office - Collection Executive to join our dynamic team and embark on a rewarding career journey Contacting customers and clients who have outstanding debts to arrange for payment Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner Providing customers and clients with information about their outstanding debts and the consequences of non-payment Keeping detailed and accurate records of all collection efforts and communications with customers and clients Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans Adhering to all applicable laws and regulations related to debt collection, including the Fair Debt Collection Practices Act Excellent communication and negotiation skills

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

The ideal candidate for this role should have 1-3 years of experience and be located in Noida. You should possess excellent communication skills, both written and verbal, along with strong sales and negotiation abilities. A solid understanding of digital marketing solutions, including social media, SEO, PPC, email, and SMS marketing is essential. You should have a proven track record of achieving and exceeding sales targets. As a successful candidate, you should be able to work both independently and collaboratively in a team environment. Previous experience in a similar sales role within the Digital Marketing space is preferred. A Bachelor's degree or higher in Business Administration, Marketing, or a related field is required. Your key responsibilities will include generating leads through various channels such as cold calling, networking, referrals, and digital marketing efforts.,

You should possess a strong understanding of MS Excel and MS Word, along with basic knowledge of Accounting and familiarity with Email and Banking. Additionally, having a basic understanding of Tally would be beneficial for this role. This is a Full-time job located in Janakpuri, Delhi, where you are expected to reliably commute or plan to relocate before starting work. The ideal candidate would hold a Bachelor's degree, although it is not required. Preferably, you should have 1 year of experience in Accounting, Excel, and a total work experience of 1 year. Proficiency in English is also preferred for this position.,

As a Front Desk Executive, you will have the opportunity to utilize your prior experience in a similar role to effectively manage the front desk area. Your responsibilities will include greeting and welcoming clients and visitors upon their arrival at the office, answering and transferring incoming calls, directing visitors to the appropriate person, and ensuring that the reception area is tidy and well-stocked with necessary stationery and materials. Additionally, you will be responsible for maintaining office stationery and other stock items, overseeing the timely maintenance of office equipment and repairs, as well as managing and delegating tasks to office boys. In this role, your multitasking and time-management skills will be essential, allowing you to prioritize tasks effectively. Proficiency in basic computer skills, including operating biometric access systems, is required. Your ability to maintain inward and outward registers, along with your willingness to take on new tasks with enthusiasm and active participation, will be key to your success in this position. Excellent communication skills, particularly in English, are necessary to ensure effective interaction with clients, visitors, and colleagues. Key skills for this role include telephone skills, EPABX operation, verbal communication, listening, informing others, professionalism, organization, multitasking, supply management, and familiarity with Microsoft Office Suite and email. This is a full-time, permanent position with benefits such as health insurance and leave encashment, offering a day shift schedule. The preferred educational qualification is a Bachelor's degree, and candidates with at least 5 years of total work experience, including 4 years of experience with Microsoft Office, are preferred. This position requires in-person work and is expected to start on 01/09/2024.,

TOP MNC at GURGAON is hiring FRESHERS & EXPERIENCED Candidates for INTERNATIONAL VOICE PROCESSES No of Positions: 200 Salary: 24K + Incentives + Both side cabs & Other allowances Experienced candidates salary: Upto 35K + incentives Qualification: Graduates & Undergraduates Should have excellent communication skills Should be okay for Evening/Night Shifts ( Cabs available) Please contact immediately for more details Sr HR Monika - 9540632102 ( Call & WhatsApp your basic details/Resume) Email: touch.hr28@gmail.com NO CHARGES TOUCH CONSULTANTS

India's TOP 1 MNC is hiring for Freshers to Experienced candidates for different Customer support roles. NO OF POSITIONS : 350 INTERNATIONAL & DOMESTIC processes are available FRESHERS and EXPERIENCED candidates can apply. Any graduates and Undergraduates can apply. 12th Qualification is mandatory SALARY = 15.2K to 36K Inhand + Incentives ( SALARY is clearly depends on Qualification & Experience) Night Shift, Day shift (Domestic), Evening & Rotational Shifts available INTERNATIONAL CHAT , VOICE & BLENDED Processes are available. ___________________________________________________________________________________________ CALL IMMEDIATELY SHARE WITH FRIENDS & COLLEAGUES Please Ping on WhatsApp as well ( Name, Number, Mail id, Fresher/Experienced) Sr HR Ranjan - 8586942554( Call & WhatsApp) - Please call twice, if not connected. Email: ranjansahakne3@gmail.com TOUCH CONSULTANTS_NO CHARGES NEW DELHI

Specialist, Patient Experience - Pune Our Mission: Zocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve. Healthcare moves slow. We move fast. Patients deserve speed and convenience. Your Impact on our mission: As a Patient Experience Specialist, you'll be responsible for solving problems before they exist and creating magical moments for Zocdoc patients that inspire a strong connectivity between user and brand. If you have a passion for delivering amazing customer service experiences for a customer obsessed company that is truly making an impact, this is the role for you. As a Zocdocr, you will realize, our customer service team touts an incredible, supportive, and hands on culture. You'll enjoy this role if you are: A natural optimist, bring an empathetic and enthusiastic approach to problem solving, and a master of building authentic connections with our customers: you genuinely enjoy and find fulfillment in helping others and it shows through your interactions A team player, who enjoys working in a highly collaborative (and extremely fun) team environment Driven and motivated by providing best in class customer service experiences that leave a lasting positive impression and inspire continued utilization and advocacy of our products Highly adaptable with a learners mindset, and someone who is excited to learn new techniques and systems Your day to day is: Supporting patients via chat, email, and phone ensuring a seamless Zocdoc experience Using your multitasking abilities to field requests from multiple users simultaneously Applying your problem-solving skills to answer patients questions and make sure they get the appointments they need You'd be successful in this role if you have: A great deal of initiative, resourcefulness, attention to detail, and sense of ownership Impeccable written and verbal communication skills, sharp focus, and the ability to flourish in both independent and collaborative settings Top-notch customer service skills (experience at a service-based company is a plus) The ability to quickly learn and thrive in a fast-paced work environment A passion for improving the lives of people through technology is a must Candidates from healthcare/health-tech backgrounds are preferred. Benefits: An incredible team of smart and supportive people A competitive compensation package, including attractive medical insurance Daycare/creche facility for kids Corporate wellness programs with Headspace Cellphone and wifi reimbursement Competitive parental leave Annual sponsored health check ups Sabbatical leave

The associate will handle queries relating to products and services over live chat and emails. The associate will be responsible for timely and accurate support to customers with a strong focus on high standards for the role. Demonstrates end-to-end ownership of every interaction coupled with proactive problem-solving and provides exceptional support to our customers. Both freshers and experienced can apply. Excellent verbal and written communication is mandate. High School Diploma or Equivalent and above (Graduation is not mandatory)

Urgent Hiring For Data Entry Operator Basic Typing Speed, Basic Computer Knowledge Fresher And Experience Both Can Apply No Target Work No Time Boundation

Bhagwan Mahaveer Cancer Hospital & Research Centre is looking for Computer Operator to join our dynamic team and embark on a rewarding career journeyThe main duties of a Computer Operator include:Operating computer systems and ensuring their proper functioningMonitoring the performance of computer systems and identifying potential issuesPerforming basic maintenance tasks, such as cleaning and organizing computer equipmentTroubleshooting hardware and software problems and resolving them in a timely mannerBacking up and restoring data as neededInstalling and configuring software and hardware components

Greetings From Scorelabs Inc ! International Premium Chat Process Goo English Communication Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data Call Hr Bhargavi - 9182294454 Required Candidate profile Minimum Graduation Person Should have Minimum 1 Year Experience in Chat Process Only ( International ) 5 days working 2 days rotational offs Permanent night shifts/rotational shifts

Roles & Responsibilities :- As a Blink it Customer Care Executive, you'll handle customer queries and resolve issues via phone, chat, and email, ensuring high customer satisfaction and efficient order resolution. Eligibility Criterias :- Excellent Communication Skills Graduate & Undergraduate Permanent Work from home (WFH) Fresher & Experience Laptop with minimum 8 GB Ram & Windows 10 mandatory On the job Training 6 Days working and 1 Rotational Week-off. 9 hours of shift, during which 8 hours are dedicated to production and 1 hour is allocated for split breaks. Wi-Fi is Mandatory. Round of Interviews HR Evaluation Operations Evaluation L2 Operations Evaluation Ambition Test Client Evaluation

Urgent Hiring For "Email support associate" Experience - Minimum 1 year of Email Shift- Day shift Immediate joiners preferred Package - 3 LPA - 3.5 LPA HR Sangeeta 7693928266 Required Candidate profile 1 year of experience preferred in Email Excellent verbal and written communication Excellent English communication required

Job Opening: Phone Banking Officer (Bank Payroll) Location: Andheri / Thane / Noida Shift: Day Shift | Work from Office Salary: Up to 4 LPA (Based on Interview) Process: Inbound / Outbound Graduates (Freshers can apply) Call 9082104424 Sanika Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.